TW201826173A - Booking system - Google Patents

Booking system Download PDF

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Publication number
TW201826173A
TW201826173A TW106129495A TW106129495A TW201826173A TW 201826173 A TW201826173 A TW 201826173A TW 106129495 A TW106129495 A TW 106129495A TW 106129495 A TW106129495 A TW 106129495A TW 201826173 A TW201826173 A TW 201826173A
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reservation
user
appointment
activity
coach
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TW106129495A
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Chinese (zh)
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樹仁 蔡
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樹仁 蔡
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/02Reservations, e.g. for tickets, services or events
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management

Abstract

An activity booking system including at least one processing device that receives a booking enquiry from a user client device via a communications network, determines an availability of one or more activity time slots using an activity schedule, provides a booking availability indication to the client device, the booking availability indication being indicative of at least one available time slot, the client device being responsive to the booking availability indication to display an indication of the at least one available time slot determine user selection of at least one available time slot in accordance with user input commands and generate a booking request indicative of a selected available time slot, the processing device receiving the booking request from the user client device and selectively modifying the activity schedule in accordance with the booking request to thereby book the time slot for the user.

Description

預約系統  Reservation system  

本發明係關於預約系統及方法,且在一個特定實例中,係關於用於在室內高空跳傘場所中預約高空跳傘之預約系統及方法。 The present invention relates to reservation systems and methods, and in one particular example relates to reservation systems and methods for scheduling high-altitude skydiving in indoor skydiving venues.

本說明書中對任何先前公開案(或來源於其之資訊)或對已知的任何事項的參考且不應被視為對先前公開案(或來源於其之資訊)或已知事項形成本說明書所相關之努力領域(field of endeavour)中之公共常識之部分的承認、許可或任何形式的暗示。 References in this specification to any prior disclosure (or information derived from it) or to any matter known and should not be construed as forming a disclosure of the prior disclosure (or information derived from it) or known matters. Recognition, permission, or any form of implication of a portion of the common sense in the field of endeavour.

室內高空跳傘係在具有飛行室之場所中執行,飛行室包括用以模擬高空跳傘體驗之垂直風道。通常,此類場所根據預約數個個人在給定時段中使用風道來營運,其中每個個人購買高空跳傘之套組(package)以供在時段期間使用,其中每次個人跳傘通常持續大約45秒至90秒。 Indoor high-altitude skydiving is performed in a space with a flight room that includes a vertical airway to simulate a high-altitude skydiving experience. Typically, such venues operate on the use of air ducts for a given period of time, in which each individual purchases a parachuting package for use during the time period, where each individual skydiving typically lasts approximately 45 Seconds to 90 seconds.

由於能夠在任何一個時間使用飛行室之個人的數目受到限制,因此進行預約以便確保飛行室將可供使用至關重要。由於飛行室之使用亦通常需要教練之存在,因此確保在進行預約時,有合適技巧之教練可供使用至關重要。目前,預約通常藉由使使用者在進行預約之前聯絡場所、確認飛行室之可用性及合適教練將存在兩者而進行。此時,客戶可購買多次高空跳傘,其中此等高空跳 傘將記貸至客戶帳戶中以供其自身使用及預約。 Since the number of individuals who can use the flight room at any one time is limited, making an appointment to ensure that the flight room will be available is critical. Since the use of the flight room usually requires the presence of a coach, it is important to ensure that a coach with the right skills is available when making an appointment. Currently, appointments are typically made by having the user contact the location prior to making the appointment, confirming the availability of the flight room, and the appropriate coach will exist. At this point, the customer can purchase multiple high-altitude skydivings, where such high-altitude parachuting will be credited to the customer's account for their own use and appointment.

然而,此方法具有許多缺點。 However, this method has a number of disadvantages.

首先,使用者團體通常想要同時預約(此出於社交目的),或允許團體之成員同時一起飛行。作為此情況之部分,使用者可能希望共用其所購買之高空跳傘之數目,該等使用者將對共用場次分攤高空跳傘以在一起飛行。目前,使用者必須在其間進行協調以經由其自身各自之帳戶個別地預約時段。有時,即使使用者已在其間經由電話或電子郵件進行協調,但到使用者預約之時間,在特定場次中不再有時段可供使用者預約以在一起飛行。舉例而言,四個成員可能想要在4pm至4:30pm之間在一起飛行且同意每人進行兩次高空跳傘。兩個成員首先成功地預約,然而,當其他成員嘗試預約時,4pm至4:30pm之間的時段現在已滿且不能預約,此意謂成員不能如預期地在一起飛行。 First, the user community usually wants to make an appointment at the same time (for social purposes), or allows members of the group to fly together at the same time. As part of this situation, the user may wish to share the number of skydivings they have purchased, and the users will fly high-altitude skydiving for the shared session to fly together. Currently, users must coordinate between them to individually schedule time slots via their respective accounts. Sometimes, even if the user has coordinated between them via telephone or email, there is no longer a time slot for the user to make an appointment to fly together at the time of the user's appointment. For example, four members may want to fly together between 4pm and 4:30pm and agree to two high-altitude skydivings per person. The two members first made a successful appointment, however, when other members tried to make an appointment, the time between 4pm and 4:30pm is now full and cannot be reserved, which means that the members cannot fly together as expected.

除以上問題外,想要團體預約之使用者之另一問題為該等使用者必須首先經由電子郵件或電話呼叫來彼此聯絡。在大部分時間,室內高空跳傘場所之會員都不知道所有成員,此係因為可涉及數百個個人。因此,經由電話及電子郵件通信來組織事件不容易且會耗費長時間。即使組織者能夠使得每一成員同意,但該等成員仍然必須協調預約,此可導致類似於上文所概述之問題的問題。 In addition to the above issues, another problem for users who want a group appointment is that the users must first contact each other via email or telephone call. Most of the time, members of indoor skydiving venues are unaware of all members because they can involve hundreds of individuals. Therefore, organizing events via telephone and email communications is not easy and can take a long time. Even if the organizer is able to make each member agree, the members must still coordinate the appointment, which can lead to problems similar to the issues outlined above.

團體飛行活動之另一問題在於團體之不同成員之不同專業等級。舉例而言,組織者難以知道成員具有何種技術等級,而對於場所經營者而言,出於安全原因,在允許成員在一起飛行之前知道成員具有何種技術等級至關重要。目前,時間被浪費在在不同成員可一起飛行之前檢查該等成員之技術等級上。 Another issue with group flight activities is the different levels of expertise of different members of the group. For example, it is difficult for an organizer to know what level of skill a member has, and for a place operator, for security reasons, it is important to know what level of skill a member has before allowing members to fly together. Currently, time is wasted on checking the technical level of such members before they can fly together.

相關問題為教練具有不同等級之定級以適合不同客戶之訓練需要及需求。目前,教練排程係使用試算表手動地進行。教練之定級等級未展示於試算表上,此係因為月度日曆時間表將存在過多資訊。歸因於人工規劃,客戶將必須在其可預約高空跳傘之前致電以檢查教練之時間表。客戶服務人員將必須檢查教練之定級及其時間表,此後再回覆客戶且為客戶預約。 The related problem is that the coach has different grades to suit the training needs and needs of different clients. Currently, coach scheduling is performed manually using a spreadsheet. The coach's rating level is not shown on the trial balance because there will be too much information due to the monthly calendar schedule. Due to manual planning, customers will have to call to check the coach's schedule before they can make an appointment to skydiving. The customer service staff will have to check the coach's rating and its timeline, then reply to the customer and make an appointment for the customer.

現有預約系統之另一問題在於,室內高空跳傘套組預約受限於固定價格套組,且場所經營者不能輕易地改變套組定價以對商業之使用率做出反應。舉例而言,商業擁有者不會在最後一刻改變其定價,以藉由升高定價(歸因於高利用率)來取得更多收益,或由於低利用率而降低價格。尤其在客戶在線上預約套組時亦如此,在此情況下,工作人員不能決定根據使用率來降低或升高價格。 Another problem with existing reservation systems is that indoor skydiving kit appointments are limited to fixed price sets, and venue operators cannot easily change package pricing to respond to commercial usage. For example, commercial owners do not change their pricing at the last minute to achieve more revenue by raising pricing (due to high utilization) or lowering prices due to lower utilization. This is especially true when the customer makes an appointment on the online package. In this case, the staff cannot decide to lower or raise the price depending on the usage rate.

以一種寬泛形式,本發明試圖提供一種包括至少一個處理裝置之活動預約系統,該至少一個處理裝置:a)經由一通信網路自一使用者用戶端裝置接收一預約詢問;b)使用一活動時間表來判定一或多個活動時段之一可用性;c)將一預約可用性指示提供至該用戶端裝置,該預約可用性指示係指示至少一個可用時段,該用戶端裝置回應於該預約可用性指示而:i)顯示該至少一個可用時段之一指示;ii)根據使用者輸入命令來判定至少一個可用時段的使用者選擇;且iii)產生指示一所選擇的可用時段之一預約請求; d)自該使用者用戶端裝置接收該預約請求;且e)根據該預約請求來選擇性地修改該活動時間表以藉此為使用者預約該時段。 In a broad form, the present invention seeks to provide an activity reservation system including at least one processing device: a) receiving a reservation inquiry from a user client device via a communication network; b) using an activity a schedule to determine one of the one or more active periods; c) providing an appointment availability indication to the client device, the subscription availability indication indicating at least one available time period, the client device responding to the subscription availability indication :i) displaying one of the at least one available time period; ii) determining a user selection of the at least one available time period based on the user input command; and iii) generating a reservation request indicating one of the selected available time periods; d) from The user client device receives the reservation request; and e) selectively modifying the activity schedule based on the reservation request to thereby reserve the time period for the user.

通常,該使用者為一客戶且該預約系統係用於預約活動中之使用者參與。 Typically, the user is a customer and the reservation system is used for user participation in the appointment event.

通常,該預約可用性指示係指示:a)可用時段;及b)指派給每一可用時段之教練,藉此允許該使用者至少部分地根據指派給時段之各別教練來選擇一時段。 Typically, the reservation availability indication is indicative of: a) an available time period; and b) a coach assigned to each available time period, thereby allowing the user to select a time period based at least in part on the respective coach assigned to the time period.

通常,該至少一個處理裝置:a)接收預約參數;b)判定定價參數;且c)根據該等預約參數及該等定價參數來判定一預約成本。 Typically, the at least one processing device: a) receives the reservation parameters; b) determines the pricing parameters; and c) determines an appointment cost based on the reservation parameters and the pricing parameters.

通常,該至少一個處理裝置:a)將一預約成本指示提供至該使用者用戶端裝置,該使用者用戶端裝置回應於該預約成本指示而:i)顯示該預約成本之一指示;ii)根據使用者輸入命令來判定該預約成本之使用者接受;且iii)回應於使用者接受而產生一預約接受;b)接收該預約接受;且c)根據該預約接受來修改該活動時間表。 Typically, the at least one processing device: a) provides an appointment cost indication to the user client device, the user client device responsive to the subscription cost indication: i) displaying an indication of the subscription cost; ii) Determining the user of the subscription cost based on the user input command; and iii) generating an appointment acceptance in response to the user acceptance; b) receiving the appointment acceptance; and c) modifying the activity schedule based on the appointment acceptance.

通常,該使用者用戶端裝置:a)根據使用者輸入命令來判定預約參數;且b)根據該等預約參數來產生該預約請求及該預約詢問中之至 少一者。 Typically, the user client device: a) determines a reservation parameter based on a user input command; and b) generates at least one of the reservation request and the appointment inquiry based on the reservation parameters.

通常,該等預約參數定義以下各者中之至少一者:a)所請求之套組之一數目;b)使用者之一數目;c)使用者之一技術等級;d)一預約日期;e)一預約時間;及f)一預約持續時間。 Typically, the reservation parameters define at least one of: a) the number of requested sets; b) the number of users; c) one of the user's technical levels; d) an appointment date; e) an appointment time; and f) an appointment duration.

通常,該等定價參數針對每一時段且針對許多不同預約參數中之每一者而定義一各別價格。 Typically, the pricing parameters define a respective price for each time period and for each of a number of different subscription parameters.

通常,該至少一個處理裝置根據該預約請求而對該使用者之一帳戶收費。 Typically, the at least one processing device charges one of the users' accounts based on the reservation request.

通常,該至少一個處理裝置:a)接收指示一團體預約之一團體預約請求,該團體預約請求包括其他使用者將包括於該預約中之一指示;b)將一邀請提供至每一其他使用者之使用者用戶端裝置,該使用者用戶端裝置回應於該邀請而:i)顯示該邀請之一指示;ii)根據使用者輸入命令來判定該邀請之使用者接受;且iii)回應於使用者接受而產生一邀請接受;c)接收該邀請接受;且d)根據該等邀請接受來選擇性地修改該活動時間表以藉此完成一團體預約。 Typically, the at least one processing device: a) receives a group appointment request indicating a group appointment, the group appointment request includes an indication that one of the other users will be included in the appointment; b) providing an invitation to each of the other uses User user device, the user client device responds to the invitation by: i) displaying an indication of the invitation; ii) determining that the user of the invitation accepts based on a user input command; and iii) responding to The user accepts an invitation to accept; c) receives the invitation to accept; and d) selectively modifies the event schedule based on the invitation to accept to complete a group appointment.

通常,該至少一個處理裝置: a)根據該團體預約請求來臨時預約該團體預約,該臨時預約在一限定的時間段中有效;b)提供該等邀請;且c)在該等邀請接受在該限定的時間段中經接收的情況下,完成該預約。 Typically, the at least one processing device: a) temporarily reserves the group appointment based on the group appointment request, the temporary appointment is valid for a limited period of time; b) providing the invitation; and c) accepting the invitation at the invitation The reservation is completed in the case where the limited period of time is received.

通常,該團體預約請求指示團體預約參數,且其中該至少一個處理裝置根據該等團體預約參數來預約該團體預約。 Typically, the group reservation request indicates a group reservation parameter, and wherein the at least one processing device reserves the group appointment based on the group reservation parameters.

通常,至少一個處理裝置:a)擷取指示每一教練之一教練資料檔的教練資料;且b)根據該等可用教練中之每一者的教練資料來產生該預約可用性指示。 Typically, at least one processing device: a) retrieves coaching information indicative of one of each coach's coaching profile; and b) generates the appointment availability indication based on the coaching information of each of the available coaches.

通常,該教練資料檔指示以下各者中之至少一者:a)一教練識別碼;及b)一教練定級。 Typically, the coach profile indicates at least one of: a) a coach identification code; and b) a coach rating.

通常,該使用者為一教練且該預約系統係用於預約教練工作時數。 Typically, the user is a coach and the appointment system is used to reserve coach hours.

通常,該預約詢問係一教練預約詢問且該預約請求係指示該教練希望工作之一時段的一教練預約請求。 Typically, the appointment inquiry is a coach appointment inquiry and the appointment request is a coach appointment request indicating a time period during which the coach wishes to work.

通常,該至少一個處理裝置:a)產生一臨時教練時間表;b)將臨時教練時間表指示提供至一管理者用戶端裝置,該管理者用戶端裝置回應於該臨時時間表而:i)顯示該臨時時間表之一指示;ii)根據管理者輸入命令來判定該臨時時間表之修改;且 iii)根據任何修改產生一時間表核準;c)接收該時間表核準;且d)基於該時間表核準而儲存該教練時間表。 Typically, the at least one processing device: a) generates a temporary coach schedule; b) provides the temporary coach schedule indication to an administrator client device, the manager client device responds to the temporary schedule: i) Displaying one of the temporary schedule indications; ii) determining the modification of the temporary schedule based on the administrator input command; and iii) generating a schedule approval based on any modification; c) receiving the schedule approval; and d) based on the The timetable is approved to store the coach's timetable.

以一種寬泛形式,本發明試圖提供一種活動預約方法,其包括使用至少一個處理裝置進行以下操作:a)經由一通信網路自一使用者用戶端裝置接收一預約詢問;b)使用一活動時間表來判定一或多個活動時段之一可用性;c)將一預約可用性指示提供至該用戶端裝置,該預約可用性指示係指示至少一個可用時段,該用戶端裝置回應於該預約可用性指示而:i)顯示該至少一個可用時段之一指示;ii)根據使用者輸入命令來判定至少一個可用時段的使用者選擇;且iii)產生指示一所選擇的可用時段之一預約請求;d)自該使用者用戶端裝置接收該預約請求;且e)根據該預約請求來選擇性地修改該活動時間表以藉此為使用者預約該時段。 In a broad form, the present invention seeks to provide an activity reservation method comprising the use of at least one processing device to: a) receive a reservation inquiry from a user client device via a communication network; b) use an activity time The table determines one of the one or more active time slots; c) provides an appointment availability indication to the client device, the subscription availability indication indicating at least one available time period, the client device responding to the subscription availability indication: i) displaying one of the at least one available time period; ii) determining a user selection of the at least one available time period based on the user input command; and iii) generating a reservation request indicating one of the selected available time periods; d) from the The user client device receives the reservation request; and e) selectively modifying the activity schedule based on the reservation request to thereby reserve the time period for the user.

應瞭解,本發明之寬泛形式及其各別特徵可結合地、可互換地及/或獨立地使用,且對單獨寬泛形式的參考並不意欲為限制性的。 It is to be understood that the broad form of the invention and its individual features may be used in combination, interchangeably, and/or independently, and the reference to the broad form is not intended to be limiting.

210‧‧‧處理系統 210‧‧‧Processing system

211‧‧‧資料庫 211‧‧‧Database

220‧‧‧通信網路 220‧‧‧Communication network

230‧‧‧用戶端裝置 230‧‧‧Customer device

300‧‧‧微處理器 300‧‧‧Microprocessor

301‧‧‧記憶體 301‧‧‧ memory

302‧‧‧輸入/輸出裝置 302‧‧‧Input/output devices

303‧‧‧外部介面 303‧‧‧ external interface

304‧‧‧匯流排 304‧‧‧ busbar

400‧‧‧微處理器 400‧‧‧Microprocessor

401‧‧‧記憶體 401‧‧‧ memory

402‧‧‧輸入/輸出裝置 402‧‧‧Input/output devices

403‧‧‧外部介面 403‧‧‧ external interface

404‧‧‧匯流排 404‧‧‧ busbar

本發明之實例現將參看隨附圖式進行描述,在隨附圖式中:圖1為活動預約方法之實例的流程圖; 圖2為分散式電腦架構之示意圖;圖3為圖2之處理系統之實例的示意圖;圖4為圖2之用戶端裝置之實例的示意圖;圖5A及圖5B為教練預約方法之特定實例的流程圖;且圖6A至圖6D為客戶預約程序之特定實例的流程圖。 The present invention will now be described with reference to the accompanying drawings in which: FIG. 1 is a flow chart showing an example of an active reservation method; FIG. 2 is a schematic diagram of a distributed computer architecture; FIG. 3 is a process of FIG. FIG. 4 is a schematic diagram of an example of a client device of FIG. 2; FIG. 5A and FIG. 5B are flowcharts of a specific example of a coach reservation method; and FIGS. 6A to 6D are specific examples of a client reservation program. flow chart.

用於預約活動之方法之實例現將參看圖1進行描述。 An example of a method for scheduling an activity will now be described with reference to FIG.

對於此實例,假定預約係針對室內高空跳傘場所。然而,應瞭解,在能夠由使用者成功地協調預約方面,該等技術可應用於其他場所及/或活動,尤其是遭受上文所概述之困難之場所。如自以下描述將變得顯而易見,術語「使用者」意欲指參與活動中之任何個人,且可包括客戶抑或教練。因此,預約系統可供客戶使用以預約允許該等客戶參與高空跳傘之時段,或供教練使用該系統預約其希望工作之時段。 For this example, it is assumed that the reservation is for indoor skydiving. However, it should be appreciated that such techniques can be applied to other locations and/or activities, particularly to locations that are subject to the difficulties outlined above, in terms of being able to successfully coordinate appointments by the user. As will become apparent from the following description, the term "user" is intended to mean any individual participating in the activity and may include a client or a coach. Therefore, the reservation system is available to the customer to make an appointment to allow the customers to participate in the skydiving period, or for the coach to use the system to reserve the time period during which he or she wishes to work.

出於說明目的,假定處理係至少部分地使用形成一或多個處理系統之部分的一或多個電子處理裝置(諸如電腦系統或伺服器)執行,該一或多個電子處理裝置又經由一網路架構連接至一或多個用戶端裝置(諸如行動電話、攜帶型電腦或其類似者),如在下文將更詳細地描述。 For purposes of illustration, it is assumed that processing is performed, at least in part, using one or more electronic processing devices (such as a computer system or server) that form part of one or more processing systems, the one or more electronic processing devices being The network architecture is coupled to one or more client devices (such as a mobile phone, a portable computer, or the like) as will be described in greater detail below.

在此實例中,在步驟100,電子處理裝置經由一通信網路自一使用者用戶端裝置接收一預約詢問。該預約詢問可具有任何適當形式且可涉及經由網頁提交請求、傳送諸如電子郵件訊息之訊息或其類似者。如在下文將更詳細地描述,該預約詢問可包括用以幫助預約程序之關於使用者需求之資訊,包括指定預約參數(諸 如使用者感興趣之時間之大綱)、關於預約之限制(諸如所需之空間之數目)或其類似者。 In this example, at step 100, the electronic processing device receives a reservation inquiry from a user client device via a communication network. The appointment inquiry may have any suitable form and may involve submitting a request via a web page, transmitting a message such as an email message, or the like. As will be described in more detail below, the appointment inquiry may include information regarding the user's needs to assist the appointment process, including specifying appointment parameters (such as an outline of the time the user is interested in), restrictions on the appointment (such as The number of spaces required) or the like.

在步驟110,電子處理裝置使用一活動時間表來判定一或多個活動類型時段之一可用性。因此,將保持一活動時間表,其列出場所之所有時段之細節,及對時段之預約狀態之一指示(諸如時段是否被預約,且若經預約,則誰做出該預約)。此可供處理裝置使用以識別符合使用者之任何需求之可用時段。 At step 110, the electronic processing device uses an activity schedule to determine one of the one or more activity type periods. Thus, an activity schedule will be maintained that lists the details of all time periods of the venue, and one of the appointment statuses for the time period (such as whether the time period is reserved, and who made the appointment if made). This available processing device is used to identify available time periods that meet any of the user's needs.

在步驟120,電子處理裝置通常經由通信網路將一預約可用性指示提供至用戶端裝置,從而允許用戶端裝置在步驟130顯示可用時段之一指示。該預約可用性可具有任何適當形式,且一個實例中包括可用時段之一清單(其例如經由合適網頁顯示為日曆之部分)或其類似者。 At step 120, the electronic processing device typically provides a reservation availability indication to the client device via the communication network, thereby allowing the client device to display one of the available time periods indications in step 130. The subscription availability may be in any suitable form, and one instance includes a list of available time slots (which are displayed, for example, as part of a calendar via a suitable web page) or the like.

在步驟140,用戶端裝置(例如)經由與使用者介面或其類似者交互動作之使用者輸入命令來判定對該等可用時段中之至少一者之使用者選擇。用戶端裝置在步驟150產生一預約請求,該預約請求指示所選擇的時段及先前未指定之任何其他預約參數,接著該預約請求提供至處理裝置。處理裝置接著根據該預約請求選擇性地修改該活動時間表,以藉此為使用者預約時段。 At step 140, the user device determines a user selection of at least one of the available time periods, for example, via a user input command interacting with the user interface or the like. The client device generates a reservation request in step 150 indicating the selected time period and any other reservation parameters not previously specified, and then the reservation request is provided to the processing device. The processing device then selectively modifies the activity schedule based on the appointment request to thereby reserve a time period for the user.

因此,上述程序提供允許使用者判定可用時段且隨後預約彼等時段中之一者之機制。使用者可為希望購買參與活動之客戶之形式,及/或可包括挑選活動之時段(在此期間幫助客戶完成活動)之教練。另外,藉由允許使用者指定預約參數,此可用以產生團體預約、提供動態定價或其類似者,如在下文將更詳細地描述。 Thus, the above procedure provides a mechanism that allows the user to determine an available time period and then to subscribe to one of their time periods. The user may be in the form of a customer who wishes to purchase the participating event, and/or may include a coach who selects the time of the event during which the customer is assisted in completing the event. Additionally, by allowing the user to specify appointment parameters, this can be used to generate a group appointment, provide dynamic pricing, or the like, as will be described in more detail below.

在一個實例中,當使用者為客戶時,該預約可用性指 示係指示可用時段及指派給每一可用時段之教練,由此允許使用者選擇具有其希望使用之教練之時段。詳言之,此可允許使用者選擇不僅可用,而且存在具有適當經驗之教練的時段,從而允許使用者自所執行之特定活動獲得最大益處。 In one example, when the user is a customer, the reservation availability indication indicates the available time period and the coach assigned to each available time period, thereby allowing the user to select the time period with the coach they wish to use. In particular, this may allow the user to select a time period that is not only available, but also has a suitably experienced coach, thereby allowing the user to get the most benefit from the particular activity being performed.

在一個實例中,處理裝置接收預約參數,例如作為預約詢問或預約請求之部分。該等預約參數可包括關於預約之任何資訊,諸如所請求之個人套組之數目、形成團體預約之部分之使用者的數目、使用者之體驗或技術等級、預約日期、預約時間、預約持續時間或其類似者。因此,在高空跳傘之情況下,此可包括指定在所請求之時段內將由使用者執行之高空跳傘的數目、所涉及之使用者之數目、使用者之識別碼、使用者之各別技術或體驗等級或其類似者。該等預約參數通常由使用者用戶端裝置藉由使使用者用戶端裝置根據使用者輸入命令來判定預約參數而提供,且接著根據該等預約參數產生預約請求或預約詢問,從而允許處理裝置使用預約請求或預約詢問來判定該等預約參數。 In one example, the processing device receives the subscription parameters, such as as part of a reservation inquiry or a reservation request. The appointment parameters may include any information about the appointment, such as the number of requested personal sets, the number of users forming part of the group appointment, the user's experience or skill level, the appointment date, the appointment time, and the appointment duration. Or similar. Thus, in the case of skydiving, this may include specifying the number of skydivings to be performed by the user during the requested time period, the number of users involved, the user's identification code, the user's respective technology or Experience level or similar. The reservation parameters are typically provided by the user client device by causing the user client device to determine the reservation parameters based on the user input command, and then generating a reservation request or a reservation query based on the reservation parameters, thereby allowing the processing device to use A reservation request or a reservation inquiry is used to determine the reservation parameters.

處理裝置可接著判定定價參數,該等定價參數針對許多不同預約參數中之每一者且視情況視其他準則(諸如,目前容量、預測之預約程度或其類似者)來確定各別時段之價格。視較佳實施而定,該等定價參數可儲存於資料庫中且自資料庫擷取,且可視需要進行調整。處理裝置接著根據該等預約參數及該等定價參數來判定一預約成本。 The processing device can then determine pricing parameters that are determined for each of a number of different subscription parameters and, depending on other criteria, such as current capacity, predicted subscription level, or the like, to determine the price of the respective time period. . Depending on the preferred implementation, the pricing parameters can be stored in the database and retrieved from the database and adjusted as needed. The processing device then determines an appointment cost based on the subscription parameters and the pricing parameters.

判定定價參數及使預約成本基於定價參數及預約參數兩者之程序允許動態地執行定價,使得定價可視商業之目前需求而容易且順利地進行調整。舉例而言,定價參數可確定價格視所請 求之套組或涉及之使用者數目而變化,使得在使用者請求更多套組之情況下或在更多使用者將出現在情況下,調整每個套組之價格。另外,該等定價參數可基於一系列因素(諸如日時間、星期幾、目前預約程度或其類似者)進行調整,以考慮已預約時段之相對風行性。自此應瞭解,價格可在時段到期不久之後降低,以鼓勵使用空閒時段。此可提供負載平衡,從而確保場所經營者相對恆定量之客戶,同時在可能時將定價達到最大。 The process of determining pricing parameters and making the subscription costs based on both pricing parameters and subscription parameters allows for dynamic pricing to be implemented so that pricing can be easily and smoothly adjusted to the current needs of the business. For example, the pricing parameter may determine that the price varies depending on the requested set or the number of users involved, such that if the user requests more sets or if more users will appear in the case, adjust each The price of the set. Additionally, the pricing parameters may be adjusted based on a range of factors, such as time of day, day of the week, current level of appointment, or the like, to account for the relative popularity of the reserved time period. It should be understood from this that the price can be lowered shortly after the time period expires to encourage the use of free time. This provides load balancing to ensure that the site operator has a relatively constant amount of customers while maximizing pricing when possible.

通常,在此實例中,當執行動態成本計算時,處理裝置在該等預約參數已判定之後將一預約成本指示提供至使用者用戶端裝置,使用者用戶端裝置回應於該預約成本指示而顯示該預約成本之一指示、根據使用者輸入命令判定該預約成本之使用者接受且回應於使用者接受來產生一預約接受。該預約接受將提供至處理裝置,該處理裝置根據該預約接受來修改活動時間表,由此反映該預約被接受。應瞭解,此處理可結合程序之其他部分而執行,例如藉由提供該預約成本作為該預約可用性指示之部分及將該預約請求充當該預約接受。替代地,視較佳實施而定,此等處理可執行為單獨步驟。 Generally, in this example, when the dynamic cost calculation is performed, the processing device provides an appointment cost indication to the user client device after the reservation parameters have been determined, and the user client device displays in response to the subscription cost indication. One of the subscription costs indicates that the user who accepted the subscription cost is accepted according to the user input command and responds to the user acceptance to generate an appointment acceptance. The appointment acceptance will be provided to the processing device, which will modify the activity schedule based on the appointment acceptance, thereby reflecting that the appointment was accepted. It should be appreciated that this process can be performed in conjunction with other portions of the program, such as by providing the subscription cost as part of the reservation availability indication and acting as the appointment acceptance. Alternatively, such processing may be performed as a separate step, depending on the preferred implementation.

在一個實例中,處理裝置可根據該預約請求而對使用者之一帳戶收費。因此,使用者可在參加事件之前被預收費,以藉此使執行活動之程序更順利且避免需要在程序期間進行付款。 In one example, the processing device can charge one of the users' accounts based on the appointment request. Thus, the user can be pre-charged prior to attending the event, thereby making the process of performing the activity smoother and avoiding the need to make payments during the program.

在一個實例中,亦可使用該預約系統以便執行團體預約。團體預約特別成問題,此係因為其需要個人關於可用時段協調許多不同使用者。因此,使用者進行預約傳統上必需聯絡參與者中之每一者且確保該等參與者按照給定可用時段有空。然而,執行此 任務所用之時間可導致所要時段被其他各方預約。 In one example, the reservation system can also be used to perform a group appointment. Group appointments are particularly problematic because they require individuals to coordinate many different users about available time periods. Therefore, the user is traditionally required to make an appointment to contact each of the participants and to ensure that the participants are available for a given available time period. However, the time taken to perform this task can result in the time period being reserved by other parties.

為了容許團體預約,處理裝置接收指示一團體預約之一團體預約請求。該團體預約請求包括將包括於預約中之其他使用者之一指示,通常包括其他使用者之數目及細節。該團體預約請求可藉由令使用者在選擇可用時段時選擇一適當輸入選項(例如藉由選擇時段應用於團體預約)而產生。 In order to allow a group appointment, the processing device receives a group reservation request indicating a group appointment. The group appointment request includes an indication of one of the other users to be included in the appointment, typically including the number and details of other users. The group appointment request can be generated by having the user select an appropriate input option (e.g., by selecting the time period to apply to the group appointment) when selecting an available time period.

在此之後,處理裝置將一邀請提供包括於該團體預約中之使用者中之每一者的使用者用戶端裝置,每一使用者之用戶端裝置顯示該邀請之一指示且允許使用使用者輸入命令(例如藉由選擇該邀請中之一鏈接或其他回應選項)來執行對該邀請之使用者接受。在使用者接受之後,產生一邀請接受且將其轉送至處理裝置,從而允許此處理裝置根據該等邀請接受來修改活動時間表以藉此完成團體預約。 After that, the processing device will invite a user client device that invites each of the users included in the group appointment, and each user's client device displays one of the invitations and allows the user to be used. Entering a command (eg, by selecting one of the invitations or other response options) performs the user acceptance of the invitation. After the user accepts, an invitation is accepted and forwarded to the processing device, thereby allowing the processing device to modify the activity schedule based on the invitation acceptances to thereby complete the group appointment.

因此,在此實例中,處理裝置通常根據團體預約請求來臨時預約該團體預約,其中該臨時預約在一限定時間段中有效。電子處理裝置接著提供該等邀請且在該等邀請接受在該限定時間段中被接收之情況下完成預約。該團體預約請求通常指示團體預約參數,其中處理裝置根據該等團體預約參數來預約團體預約。應瞭解,此允許應用動態定價,例如在超過某一數目個個人為了團體預約而註冊在情況下降低成本。 Thus, in this example, the processing device typically temporarily reserves the group appointment based on the group appointment request, wherein the temporary appointment is valid for a limited period of time. The electronic processing device then provides the invitations and completes the appointments if the invitations are accepted for receipt within the limited time period. The group reservation request typically indicates a group reservation parameter, wherein the processing device reserves a group appointment based on the group reservation parameters. It should be appreciated that this allows for the application of dynamic pricing, for example, when more than a certain number of individuals are registered for a group appointment, the situation is reduced.

該預約系統亦可用以預約教練工作時數。在此實例中,預約詢問為來自教練用戶端裝置之教練預約詢問,處理裝置提供指示教練之至少一個可用時段之預約可用性指示。教練用戶端裝置判定可用時段之教練選擇且提供呈指示所選擇之可用時段之教 練預約請求的形式之預約請求。教練預約請求接著經提供至處理裝置,從而允許處理裝置預約該教練之所選擇之時段。 The appointment system can also be used to reserve coach hours. In this example, the appointment inquiry is a coach appointment inquiry from the coaching client device, and the processing device provides an appointment availability indication indicating at least one available time period of the coach. The coaching client device determines the coach selection of the available time period and provides a reservation request in the form of a teaching appointment request indicating the selected available time period. The coach appointment request is then provided to the processing device, thereby allowing the processing device to reserve the time period selected by the coach.

作為此程序之部分,管理者將通常需要具有對預約之監管。因此,處理裝置可產生一臨時教練時間表,將該臨時教練時間表轉遞至一管理者用戶端裝置以允許該管理者用戶端裝置顯示該臨時時間表之一指示,根據管理者輸入端命令來判定對該時間表之修改,且接著根據任何修改產生一時間表核準。該時間表核準可提供至處理裝置,其可儲存基於該時間表核準之一教練時間表。此允許該管理者審查、批准或修正該時間表,之後再將該時間表定案。 As part of this process, managers will usually need to have supervision over appointments. Accordingly, the processing device can generate a temporary coach schedule that forwards the temporary coach schedule to an administrator client device to allow the administrator client device to display an indication of the temporary schedule, according to the administrator input command To determine the modification of the schedule, and then to generate a schedule approval based on any modifications. The schedule approval can be provided to the processing device, which can store one of the coach schedules approved based on the schedule. This allows the manager to review, approve or amend the timeline and then finalize the timeline.

如上文所提及,在一個實例中,該程序係由作為分散式架構之部分操作的一或多個處理系統執行,分散式架構之實例現將參看圖2進行描述。 As mentioned above, in one example, the program is executed by one or more processing systems operating as part of a decentralized architecture, an example of which is now described with reference to FIG.

在此實例中,許多處理系統210經由通信網路220(諸如網際網路,及/或許多區域網路(LAN))耦接至許多用戶端裝置230。應瞭解,網路220之組構僅用於示例之目的,且在實務上,處理系統210及用戶端裝置230可經由任何適當機構,諸如經由有線或無線連接(包括但不限於行動網路、私用網路,諸如802.11網路、網際網路、LAN、WAN或其類似者)以及經由直接或點對點連接(諸如藍芽或其類似者)通信。 In this example, many processing systems 210 are coupled to a number of client devices 230 via a communication network 220, such as the Internet, and/or a plurality of local area networks (LANs). It should be appreciated that the architecture of network 220 is for exemplary purposes only, and in practice, processing system 210 and client device 230 may be via any suitable mechanism, such as via a wired or wireless connection (including but not limited to a mobile network, Private networks, such as 802.11 networks, the Internet, LANs, WANs, or the like) and communicate via direct or point-to-point connections, such as Bluetooth or the like.

在一個實例中,每一處理系統210包括一或多個處理系統210,處理系統中之每一者可耦接至一或多個資料庫211。處理系統210適合於在經由用戶端裝置管理預約程序及與使用者交互動作時使用。用戶端裝置230通常適合於與處理系統210通信,從而允許可用時段經判定及預約。 In one example, each processing system 210 includes one or more processing systems 210, each of which can be coupled to one or more databases 211. The processing system 210 is adapted to be used when managing a reservation program via a client device and interacting with a user. Client device 230 is generally adapted to communicate with processing system 210 to allow for available time periods to be determined and scheduled.

儘管處理系統210經展示為單一實體,但應瞭解,處理系統210能夠分散在許多地理上地獨立之位置中,例如藉由使用作為基於雲端之環境之部分而提供的處理系統210及/或資料庫211。然而,上述配置並非必不可少的,且可使用其他合適之組構。 Although processing system 210 is shown as a single entity, it should be appreciated that processing system 210 can be distributed among a number of geographically separate locations, such as by using processing system 210 and/or data provided as part of a cloud-based environment. Library 211. However, the above configuration is not essential and other suitable configurations may be used.

合適處理系統210之實例展示於圖3中。在此實例中,處理系統210包括至少一個微處理器300、記憶體301、可選輸入/輸出裝置302(諸如鍵盤及/或顯示器)及外部介面303,如所展示,以上各者經由匯流排304互連。在此實例中,外部介面303能夠用於將處理系統210連接至周邊裝置,諸如通信網路220、資料庫211、其他儲存裝置或其類似者。儘管單一外部介面303經展示,但此僅出於示例之目的,且實務上,可提供使用各種方法(例如,乙太網路、串列、USB、無線或其類似者)之多個介面。 An example of a suitable processing system 210 is shown in FIG. In this example, processing system 210 includes at least one microprocessor 300, memory 301, optional input/output devices 302 (such as a keyboard and/or display), and an external interface 303, as shown, each of which is via a bus 304 interconnection. In this example, external interface 303 can be used to connect processing system 210 to peripheral devices, such as communication network 220, database 211, other storage devices, or the like. Although a single external interface 303 is shown, this is for illustrative purposes only, and in practice, multiple interfaces using various methods (eg, Ethernet, Tandem, USB, wireless, or the like) may be provided.

在使用中,微處理器300執行呈儲存於記憶體301中之應用程式軟體形式的指令,以允許所需程序執行。應用程式軟體可包括一或多個軟體模組,且可在合適之執行環境(諸如作業系統環境或其類似者)中執行。 In use, microprocessor 300 executes instructions in the form of application software stored in memory 301 to allow execution of the desired program. The application software can include one or more software modules and can be executed in a suitable execution environment, such as a operating system environment or the like.

因此,應瞭解,處理系統210可由任何合適之處理系統(諸如經適當程式化之用戶端裝置、PC、網站伺服器、網路伺服器或其類似者)形成。在一個特定實例中,處理系統210為標準處理系統(諸如基於英特爾架構之處理系統),該處理系統執行儲存於非揮發性(例如,硬碟)儲存器上之軟體應用程式,雖然此並非必不可少的。然而,亦應理解,處理系統可為任何電子處理裝置,諸如微處理器、微晶片處理器、邏輯閘組構、視情況與實施邏輯相關聯之韌體(諸如場可程式化閘陣列(FPGA)),或任何其他電子裝置、系 統或配置。 Accordingly, it should be appreciated that processing system 210 can be formed by any suitable processing system, such as a suitably programmed client device, PC, web server, web server, or the like. In one particular example, processing system 210 is a standard processing system (such as an Intel architecture-based processing system) that executes a software application stored on a non-volatile (eg, hard disk) storage, although this is not required Indispensable. However, it should also be understood that the processing system can be any electronic processing device such as a microprocessor, a microchip processor, a logic gate fabric, and a firmware associated with the implementation logic (such as a field programmable gate array (FPGA). )), or any other electronic device, system or configuration.

如圖4中所示,在一個實例中,用戶端裝置230包括至少一個微處理器400、記憶體401、輸入/輸出裝置402(諸如鍵盤及/或顯示器)及外部介面403,如所展示,以上各者經由匯流排404互連。在此實例中,外部介面403能夠用於將用戶端裝置230連接至周邊裝置,諸如通信網路220、資料庫、其他儲存裝置或其類似者。儘管單一外部介面403經展示,但此僅出於示例之目的,且實務上,可提供使用各種方法(例如,乙太網路、串列、USB、無線或其類似者)之多個介面。 As shown in FIG. 4, in one example, the client device 230 includes at least one microprocessor 400, memory 401, input/output devices 402 (such as a keyboard and/or display), and an external interface 403, as shown, Each of the above is interconnected via a bus bar 404. In this example, external interface 403 can be used to connect client device 230 to peripheral devices, such as communication network 220, a database, other storage devices, or the like. Although a single external interface 403 is shown, this is for illustrative purposes only, and in practice, multiple interfaces using various methods (eg, Ethernet, Tandem, USB, wireless, or the like) may be provided.

在使用中,微處理器400執行呈儲存於記憶體401中之應用程式軟體形式的指令,以允許與處理系統210之通信,例如從而允許選擇參數值及查看表示或其類似操作。 In use, microprocessor 400 executes instructions in the form of application software stored in memory 401 to allow communication with processing system 210, for example, to allow selection of parameter values and viewing representations or the like.

因此,應瞭解,用戶端裝置230可由任何合適之處理系統形成,任何合適之處理系統形成諸如經適當程式化之PC、網際網路終端、膝上型電腦或手持型PC(在一個較佳實例中為平板電腦)或智慧型電話或其類似者。因此,在一個實例中,處理系統210為標準處理系統(諸如基於英特爾架構之處理系統),該處理系統執行儲存於非揮發性(例如,硬碟)儲存器上之軟體應用程式,雖然此並非必不可少的。然而,亦應理解,用戶端裝置230可為任何電子處理裝置,諸如微處理器、微晶片處理器、邏輯閘組構、視情況與實施邏輯相關聯之韌體(諸如場可程式化閘陣列(FPGA)),或任何其他電子裝置、系統或配置。 Accordingly, it should be appreciated that the client device 230 can be formed by any suitable processing system, such as a suitably programmed PC, Internet terminal, laptop or handheld PC (in a preferred embodiment) Medium for tablets) or smart phones or the like. Thus, in one example, processing system 210 is a standard processing system (such as an Intel architecture-based processing system) that executes a software application stored on a non-volatile (eg, hard disk) storage, although this is not necessary. However, it should also be understood that the client device 230 can be any electronic processing device, such as a microprocessor, a microchip processor, a logic gate, and a firmware associated with the implementation logic (such as a field programmable gate array). (FPGA)), or any other electronic device, system, or configuration.

現將更詳細地描述預約程序之實例。出於此等實例之目的,假定一或多個處理系統210用以顯示網頁,網頁經由駐存在 用戶端裝置230上之瀏覽器應用程式或其他合適應用程式來顯示。處理系統210因此通常為伺服器,且在下文中將被稱作伺服器210,視可供使用之特定網路基礎架構而定,該伺服器經由通信網路或其類似者與用戶端裝置230通信。 An example of a reservation procedure will now be described in more detail. For the purposes of these examples, assume that one or more processing systems 210 are used to display a web page that is displayed via a browser application resident on the client device 230 or other suitable application. Processing system 210 is thus typically a server, and will hereinafter be referred to as server 210, depending on the particular network infrastructure available for use, which communicates with client device 230 via a communication network or the like. .

為達成此通信,伺服器210通常執行用於代管網頁以及執行其他所需任務(包括儲存、搜尋及處理資料)之應用程式軟體,其中由伺服器210執行之動作係由處理器300根據作為應用程式軟體儲存於記憶體301中之指令及/或經由I/O裝置302自使用者接收之輸入命令或自用戶端裝置230接收之命令而執行。 To accomplish this communication, the server 210 typically executes application software for hosting web pages and performing other required tasks, including storing, searching, and processing data, wherein the actions performed by the server 210 are performed by the processor 300. The instructions stored in the memory 301 by the application software and/or the input commands received from the user via the I/O device 302 or commands received from the client device 230 are executed.

亦將假定,經由呈現於用戶端裝置230上之圖形使用者介面(Graphical User Interface,GUI)或其類似者,且在一個特定實例中,經由顯示由伺服器210代管之網頁之瀏覽器應用程式或顯示由伺服器210供應之資料之應用程式,使用者與伺服器210交互動作。由用戶端裝置230執行之動作係由微處理器400根據作為應用程式軟體儲存於記憶體401中之指令及/或經由I/O裝置402自使用者接收之輸入命令而執行。 It will also be assumed that via a graphical user interface (GUI) presented on the client device 230 or the like, and in one particular instance, via a browser application that displays a web page hosted by the server 210 The program or the application that displays the data supplied by the server 210, the user interacts with the server 210. The operations performed by the client device 230 are performed by the microprocessor 400 in accordance with instructions stored in the memory 401 as application software and/or input commands received from the user via the I/O device 402.

然而,應瞭解,出於以下實例之目的而假定的上述組構並非必不可少的,且可使用眾多其他組構。亦應瞭解,功能性在用戶端裝置230與伺服器210之間的分割可視特定實施改變。 However, it should be understood that the above-described configurations assumed for the purposes of the following examples are not indispensable, and numerous other configurations may be used. It should also be appreciated that the partitioning of functionality between the client device 230 and the server 210 may vary depending on the particular implementation.

以下實例描述系統可如何由教練用於其排程及由客戶使用以對特定時間及教練進行預約兩者。出於易於說明之目的,實例將單獨地加以描述,但應瞭解,實務上,此等程序正在進行中且可由系統平行地執行。 The following examples describe how a system can be used by a coach for its scheduling and by a customer to make appointments for a particular time and coach. The examples will be described separately for ease of illustration, but it should be understood that, in practice, such programs are in progress and can be performed in parallel by the system.

現將參看圖5A及圖5B來描述用於使用上述系統預 約教練工作時數之程序之特定實例。 A specific example of a procedure for using the above-described system to schedule a coach's working hours will now be described with reference to Figs. 5A and 5B.

在此實例中,在步驟500,伺服器210自教練用戶端裝置230接收教練之預約詢問。此可以任何合適方式達成,但通常涉及使教練用戶端裝置存取適當網頁或其類似者。在步驟505,伺服器210擷取活動時間表且在步驟510提供時間表可用性之一指示,從而允許此等各者在步驟515由教練用戶端裝置顯示。就此而言,活動時間表將指定活動時段(活動可在此期間執行),以及已指派給各別時段之教練及每一時段所需之教練的數目。時段可視較佳實施而顯示為清單或日曆。 In this example, at step 500, the server 210 receives a coach's appointment inquiry from the coaching client device 230. This can be accomplished in any suitable manner, but typically involves having the coaching client device access the appropriate web page or the like. At step 505, the server 210 retrieves the activity schedule and provides an indication of schedule availability at step 510, thereby allowing each of these to be displayed by the coaching client device at step 515. In this regard, the activity schedule will specify the duration of the event (the activity can be performed during this period), as well as the number of coaches assigned to the respective time slots and the coaches required for each session. The time period may be displayed as a list or calendar, depending on the preferred implementation.

使用者可隨後在步驟520選擇感興趣之時段,此選擇係由教練用戶端裝置230在步驟525使用以將預約請求傳送至伺服器210。可針對許多教練中之每一者重複此程序,從而允許伺服器210在步驟530產生多個教練之臨時教練時間表。 The user can then select a time period of interest at step 520 that is used by the coaching client device 230 at step 525 to communicate the reservation request to the server 210. This procedure can be repeated for each of a number of coaches, thereby allowing the server 210 to generate a plurality of coach's temporary coach schedules at step 530.

在步驟535將該臨時時間表提供至管理者用戶端裝置230,該提供(例如)藉由轉遞該時間表或藉由使管理者經由適當網頁存取臨時時間表。在步驟540,將該臨時時間表顯示於管理者用戶端裝置230上,從而允許管理者在步驟545接受或修改該時間表。在步驟550將任何修改提供至伺服器,從而允許在步驟555視需要更新該時間表。可隨後提醒教練該時間表已定案,從而允許該等教練查看最終時間表及確認其工作時數。 The temporary schedule is provided to the manager client device 230 at step 535 by, for example, forwarding the schedule or by having the administrator access the temporary schedule via the appropriate web page. At step 540, the temporary schedule is displayed on the manager client device 230, thereby allowing the manager to accept or modify the schedule at step 545. Any modifications are provided to the server at step 550, allowing the schedule to be updated as needed at step 555. The coach can then be reminded that the timetable has been finalized, allowing the coaches to view the final schedule and confirm their hours of work.

因此,應瞭解,此允許針對教練預約時段,以藉此確保充分地覆蓋教練之所有時間,但是允許教練提名其較佳工作時數。另外,一旦預約後,關於教練之資訊可供客戶在預約活動時使用。 Therefore, it should be understood that this allows a time period for the coach to be reserved to thereby ensure that the coach's time is fully covered, but the coach is allowed to nominate his preferred hours of work. In addition, once the appointment is made, information about the coach can be used by the client when making an appointment.

現將參看圖6A至圖6D更詳細地描述用於使用上述系統執行團體預約程序之實例,及因此如上所述之用於排程工作時數之相同系統及程序。 An example for executing a group reservation procedure using the above system, and thus the same system and program for scheduling work hours as described above, will now be described in more detail with reference to Figures 6A-6D.

在此實例中,在步驟600自使用者用戶端裝置230接收一時間表詢問,該接收例如藉由使使用者用戶端裝置230存取由伺服器210代管之合適網頁。伺服器210在步驟602擷取一活動時間表且在步驟604將一預約可用性指示提供至使用者用戶端裝置230,從而允許用戶端裝置在步驟606顯示可用時段。再次,此可涉及顯示可用時段之一清單,或顯示日曆格式之時段以及可用性之指示。此將亦包括關於指派給時段之教練之資訊,從而允許使用者選擇適當教練之時段。 In this example, a timeline query is received from the user client device 230 at step 600, such as by having the user client device 230 access the appropriate web page hosted by the server 210. Server 210 retrieves an activity schedule at step 602 and provides a reservation availability indication to user client device 230 at step 604, thereby allowing the client device to display the available time period at step 606. Again, this may involve displaying a list of available time periods, or displaying a time period of the calendar format and an indication of availability. This will also include information about the coach assigned to the time period, allowing the user to select the appropriate coaching time.

使用者在步驟608選擇一時段,使用者接著得到提示以提供預約參數之細節。詳言之,該等預約參數可包括作為團體預約之部分的關於會參加之使用者之數目的資訊,每一使用者所需之套組之數目的資訊。亦可能需要其他資訊,諸如使用者中之每一者之使用者連絡人細節,關於體驗或其類似者之資訊,但是更典型地,如在下文將更詳細地描述,此資訊係自預先存在之使用者資料擷取。此程序通常藉由顯示包括引導使用者關於所需之資訊的合適字段之網頁來達成。 The user selects a time period in step 608 and the user then gets a prompt to provide details of the appointment parameters. In particular, the appointment parameters may include information about the number of users who will participate as part of the group appointment, and the number of sets required by each user. Other information may also be required, such as user contact details for each of the users, information about the experience or the like, but more typically, as will be described in more detail below, this information is pre-existing User data retrieval. This procedure is typically accomplished by displaying a web page that includes appropriate fields that guide the user about the desired information.

在步驟612將該等預約參數作為一預約請求之部分提供至伺服器230,從而導致伺服器230在步驟614擷取定價參數。該等定價參數確定預約任何特定時段之成本且將基於諸如目前場所容量之因素動態地計算。因此,伺服器230可使用預約及該等定價參數在步驟616判定一預約成本,在步驟618將該預約成本之一 指示提供至使用者用戶端裝置230。在步驟620經由使用者用戶端裝置230向使用者顯示該預約成本,從而允許使用者在步驟622接受該預約成本。 The reservation parameters are provided to the server 230 as part of a reservation request at step 612, causing the server 230 to retrieve the pricing parameters at step 614. These pricing parameters determine the cost of booking any particular time period and will be dynamically calculated based on factors such as current venue capacity. Accordingly, server 230 may determine a subscription cost at step 616 using the subscription and the pricing parameters, and provide an indication of the subscription cost to user user device 230 at step 618. The subscription cost is displayed to the user via the user client device 230 at step 620, thereby allowing the user to accept the subscription cost at step 622.

若在步驟624判定預約為一團體預約,則在步驟626,伺服器210臨時預約時段且接著產生邀請,在步驟628將該等邀請發送至與在該團體預約中經識別之使用者中之每一者相關聯的用戶端裝置。就此而言,每一受邀使用者通常會已成為場所之會員,且因此具有指示使用者名稱、連絡人細節、專業等級及其他適當資訊之相關聯使用者資料。團體預約可僅識別使用者,伺服器210接著視各別使用者資料中所提供之連絡人細節之形式而以任何方式(諸如藉由發送電子郵件、SMS或其類似者)將邀請發送至使用者。在步驟630將該等邀請顯示於每一使用者用戶端裝置上,從而允許受邀者在步驟632回應,例如藉由選擇對應於接受或拒絕邀請之嵌入式鏈接。 If it is determined in step 624 that the appointment is a group appointment, then at step 626, the server 210 temporarily reserves the time period and then generates an invitation, and in step 628, the invitation is sent to each of the identified users in the group appointment. One associated client device. In this regard, each invited user will typically become a member of the venue and will therefore have associated user profiles indicating the user's name, contact details, professional level, and other appropriate information. The group appointment may only identify the user, and the server 210 then sends the invitation to use in any manner, such as by sending an email, SMS, or the like, in the form of contact details provided in the respective user profile. By. The invitations are displayed on each user client device at step 630, allowing the invitees to respond at step 632, such as by selecting an embedded link corresponding to accepting or rejecting the invitation.

在步驟634,伺服器210判定是否已接收到回應,且在否定情況下判定時間段是否已到期。若未到期,則程序返回至步驟632,等待回應被提供。否則,若時間限制已到期且尚未接收到回應,或若回應為拒絕,則可在步驟638取消預約。否則,在足夠使用者已接受後,或在其並非團體預約之情況下,可在步驟642確認預約。作為此程序之部分,預約可手動地審閱,或與預定預約準則比較,以確保預約可靠,例如以確保使用者具有類似等級之體驗。假定情況將如此,伺服器210可關於預約之細節對活動時間表更新,且在步驟644將一預約確認發送至一或多個使用者用戶端裝置230。 At step 634, the server 210 determines if a response has been received and, in the negative case, determines if the time period has expired. If not, the program returns to step 632 and waits for the response to be provided. Otherwise, if the time limit has expired and no response has been received, or if the response is rejected, the appointment can be cancelled at step 638. Otherwise, the appointment may be confirmed at step 642 after sufficient user has accepted, or if it is not a group appointment. As part of this procedure, the appointments can be reviewed manually or compared to predetermined booking criteria to ensure that the appointment is reliable, for example to ensure that the user has a similar level of experience. Assuming this is the case, the server 210 can update the activity schedule with respect to the details of the appointment, and at step 644, send a reservation confirmation to one or more user client devices 230.

可視情況在步驟646(例如)基於活動之接受及/或完成來對使用者帳戶記帳。因此,可基於根據預約請求將執行之高空跳傘之經指示數目來對使用者帳戶記帳,其中額外跳傘將視需要在活動進行時被收費。 The user account may be billed at step 646, for example, based on the acceptance and/or completion of the activity. Thus, the user account can be billed based on the indicated number of high-altitude skydivings to be performed according to the reservation request, where additional skydiving will be charged as needed during the activity.

經由整個上述程序,活動時間表係用以保持哪些教練及哪些使用者與哪些時段相關聯之記錄。然而,應瞭解,實務上,可保持單獨的活動及教練時間表,此等時間表視需要相關。另外,應瞭解,用於教練之工作時數預約及客戶之活動預約的程序可視較佳實施按任何次序執行。舉例而言,教練可僅在客戶已預約時段之後再預約其時段,以確保教練適合於客戶之需求。 Throughout the above procedure, the activity schedule is a record used to keep track of which coaches and which users are associated with which time periods. However, it should be understood that, in practice, separate activities and coaching schedules can be maintained, and such schedules are relevant as needed. In addition, it should be appreciated that the procedures for the coach's work hours appointments and customer activity appointments may be performed in any order as may be preferred. For example, the coach may only reserve a time period after the customer has reserved a time period to ensure that the coach is suitable for the customer's needs.

在任何情況下,應瞭解,上述系統提供可允許教練及客戶進行預約以及允許實施動態定價之預約配置。能夠經由單個共同預約系統來預約教練工作時間及客戶對於確保客戶之需要在足夠監督及訓練方面得到滿足特別重要,足夠的監督及訓練又對客戶體驗及安全性至關重要。 In any event, it should be understood that the above system provides an appointment configuration that allows coaches and customers to make appointments and allows for dynamic pricing. It is especially important to be able to schedule coaching work hours via a single common reservation system and to ensure that the customer's needs are adequately monitored and trained. Adequate supervision and training are critical to customer experience and safety.

因此,在一個實例中,上述系統提供一線上系統,該線上系統允許成員設置事件之參數,諸如時段、成員需要多少高空跳傘等,且此後能夠關於此事件在該系統中邀請其他成員。在其他成員接收且接受邀請之後,基於由組織者設定之參數判定之高空跳傘需求將自動地填充至其他成員之活動時間表中。 Thus, in one example, the system described above provides an on-line system that allows members to set parameters for events, such as time periods, how many skydivings a member needs, and the like, and thereafter can invite other members in the system with respect to this event. After other members receive and accept the invitation, the skydiving requirements determined based on the parameters set by the organizer will be automatically populated into the activity schedules of other members.

該系統亦允許成員藉由邀請其他成員加入團體中來成立團體。在其他成員已接收且接受邀請之後,基於由組織者設定之參數的高空跳傘之所需數目將自動地存放在團體帳戶中。此後,團體可在其想要一起飛行時使用此帳戶來預約場次。對於已飛過之 人而言,其在團體帳戶內將款項扣除。 The system also allows members to form groups by inviting other members to join the group. After the other members have received and accepted the invitation, the required number of skydiving based on the parameters set by the organizer will be automatically stored in the group account. Thereafter, the group can use this account to reserve a session when they want to fly together. For those who have already flown, they are deducted from the group account.

舉例而言,若飛行人員A、B、C、D、E及F加入團體且自動將10次高空跳傘自其個人帳戶存放至帳戶中,則團體帳戶將具有60次高空跳傘。飛行人員A將邀請發送至所有其餘成員以在某一天飛行,每一飛行分攤來自團體帳戶之2次高空跳傘,但僅飛行人員A、B、C及D接受且飛行。因此,最終團體高空跳傘餘額將為:60次高空跳傘減去2次高空跳傘×4個飛行人員=52次高空跳傘。在團體內,飛行人員A、B、C及D將僅剩下8次高空跳傘,而飛行人員E及F剩下10次高空跳傘。在此輸入參數為將輸入至團體/事件帳戶中之高空跳傘之數目的情況下,每個人在其飛行時將具有相等分攤。不需要檢查誰有分攤或誰沒有分攤。若該等成員在單獨飛行,則其可經由其自身的個人帳戶進行預約。 For example, if flight crews A, B, C, D, E, and F join the group and automatically place 10 high-altitude skydivings from their personal accounts into their accounts, the group account will have 60 skydiving. Flight crew A will send an invitation to all remaining members to fly on a certain day, each flight sharing 2 skydivings from the group account, but only flight personnel A, B, C and D accept and fly. Therefore, the final group skydiving balance will be: 60 high-altitude skydiving minus 2 high-altitude skydiving × 4 flight personnel = 52 high-altitude skydiving. Within the group, flight crews A, B, C and D will only have 8 high-altitude skydivings, while flight crews E and F will have 10 high-altitude skydivings. Where the input parameter is the number of skydivings to be entered into the group/event account, each person will have an equal share when they fly. There is no need to check who has an apportionment or who has no apportionment. If the members are flying alone, they can make an appointment via their own personal account.

該系統亦允許成員在其組團且計入飛行場次之前查看不同成員之技術等級。教練可在該場次之前經由系統查看此分組及技術等級,以確認該分組係可靠的。 The system also allows members to view the technical level of different members before they are grouped and counted in flight times. The coach can view this group and skill level via the system prior to the session to confirm that the group is reliable.

另外,該系統可應用動態定價以使設施之利用達到最佳。舉例而言,該系統可追蹤套組之銷售且考慮場所之剩餘容量,從而動態地調整定價,以便確保最大利用。舉例而言,若容量關於高空跳傘之特定%或在預期預約日期x天之前之%,則價格將根據參數集改變。舉例而言,在小於50%預約容量,價格為$50,在50%至80%容量之間,價格為$80,且高於80%容量,價格為$100。 In addition, the system can apply dynamic pricing to optimize the utilization of the facility. For example, the system can track the sale of the set and consider the remaining capacity of the venue to dynamically adjust the pricing to ensure maximum utilization. For example, if the capacity is for a specific % of skydiving or % before the expected appointment date x days, the price will change according to the parameter set. For example, at less than 50% of the reserved capacity, the price is $50, between 50% and 80% of the capacity, the price is $80, and is above 80% capacity, the price is $100.

此配置給予場所經營者靈活性且允許該等經營者即時地提高收益,而無需其手動追蹤或操作該系統。客戶將經由該系統被自動通知。藉由此系統,此將促進比統一價套組定價情況更多 的銷售,統一價套組定價對客戶購買特定時間沒有推動。 This configuration gives the venue operator flexibility and allows the operators to instantly increase revenue without having to manually track or operate the system. Customers will be automatically notified via the system. With this system, this will promote more sales than the unified price set, and the unified price set pricing does not drive the customer's purchase for a specific time.

此外,該系統亦可允許進行教練預約管理。在此情況下,將輸入諸如名稱及評價等級之教練資訊。排程系統將連結至該預約系統,客戶將能夠自該預約系統看到特定定級之哪些教練可供用於其訓練要求。客戶亦可輸入其訓練要求以供該系統推薦哪些教練及哪些時段供其預約。 In addition, the system can also allow coach appointment management. In this case, coach information such as name and rating level will be entered. The scheduling system will be linked to the reservation system and the customer will be able to see from the appointment system which coaches of a particular rating are available for their training requirements. Customers can also enter their training requirements for the system to recommend which coaches and which time slots to reserve.

此給予諸如客戶之使用者預約系統之易用性,無需致電客戶服務之麻煩。另外,客戶服務不需要在電子算表及教練資料檔中搜尋以回覆及為客戶預約。客戶服務可僅登入至該系統以檢查訓練需求、時段及教練之定級。節省了時間及工作量。 This gives the user, such as the customer's reservation system, ease of use without the hassle of calling customer service. In addition, customer service does not need to be searched in electronic spreadsheets and coaching data files to reply and make appointments for customers. Customer service can only log into the system to check training needs, time periods and coaching levels. Save time and effort.

除非上下文另外要求,否則在整個本說明書及隨後之申請專利範圍中,詞語「包含(comprise)」及諸如「包含(comprises/comprising)」之變形應理解為暗示包含所陳述整體或整體或步驟之群組,但不排除任何其他整體或整體之群組。 Unless the context requires otherwise, the words "comprise" and variations such as "comprises/comprising" are to be construed as meaning to include the recited whole or whole or steps. Groups, but do not exclude any other whole or whole group.

熟習此項技術者將瞭解,眾多變化及修改將變得顯而易見。對熟習此項技術者變得顯而易見之所有此等變化及修改應被視為屬於廣泛地出現之本發明在之前所描述的精神及範疇內。 Those skilled in the art will appreciate that numerous variations and modifications will become apparent. All such changes and modifications that are obvious to those skilled in the art are deemed to be within the spirit and scope of the invention as broadly described.

Claims (18)

一種包括至少一個處理裝置之活動預約系統,該至少一個處理裝置:a)經由一通信網路自一使用者用戶端裝置接收一預約詢問;b)使用一活動時間表來判定一或多個活動時段之一可用性;c)將一預約可用性指示提供至該用戶端裝置,該預約可用性指示係指示至少一個可用時段,該用戶端裝置回應於該預約可用性指示而:i)顯示該至少一個可用時段之一指示;ii)根據使用者輸入命令來判定至少一個可用時段的使用者選擇;且iii)產生指示一所選擇的可用時段之一預約請求;d)自該使用者用戶端裝置接收該預約請求;且e)根據該預約請求來選擇性地修改該活動時間表以藉此為使用者預約該時段。  An activity reservation system including at least one processing device: a) receiving a reservation inquiry from a user client device via a communication network; b) using an activity schedule to determine one or more activities One of the time periods; c) providing a reservation availability indication to the client device, the reservation availability indication indicating at least one available time period, the client device responding to the reservation availability indication: i) displaying the at least one available time period One of the indications; ii) determining a user selection of the at least one available time period based on the user input command; and iii) generating a reservation request indicating one of the selected available time periods; d) receiving the appointment from the user user device Requesting; and e) selectively modifying the activity schedule based on the appointment request to thereby reserve the time period for the user.   如請求項1之活動預約系統,其中,該使用者為一客戶且該預約系統係用於預約活動中之使用者參與。  The activity reservation system of claim 1, wherein the user is a client and the reservation system is used for user participation in the reservation activity.   如請求項2之活動預約系統,其中,該預約可用性指示係指示:a)可用時段;及b)指派給每一可用時段之教練,藉此允許該使用者至少部分地根據指派給時段之各別教練來選擇一時段。  An activity reservation system of claim 2, wherein the reservation availability indication is indicative of: a) an available time period; and b) a coach assigned to each available time period, thereby allowing the user to at least partially assign to each of the time periods Don't coach to choose a time.   如請求項2或3之活動預約系統,其中,該至少一個處理裝置: a)接收預約參數;b)判定定價參數;且c)根據該等預約參數及該等定價參數來判定一預約成本。  The activity reservation system of claim 2 or 3, wherein the at least one processing device: a) receives the reservation parameters; b) determines the pricing parameters; and c) determines an appointment cost based on the reservation parameters and the pricing parameters.   如請求項4之活動預約系統,其中,該至少一個處理裝置:a)將一預約成本指示提供至該使用者用戶端裝置,該使用者用戶端裝置回應於該預約成本指示而:i)顯示該預約成本之一指示;ii)根據使用者輸入命令來判定該預約成本之使用者接受;且iii)回應於使用者接受而產生一預約接受;b)接收該預約接受;且c)根據該預約接受來修改該活動時間表。  The activity reservation system of claim 4, wherein the at least one processing device: a) provides an appointment cost indication to the user client device, the user client device responding to the subscription cost indication: i) displaying One of the subscription costs is indicated; ii) the user accepts the appointment cost based on the user input command; and iii) generates an appointment acceptance in response to the user acceptance; b) receives the appointment acceptance; and c) Make an appointment to modify the schedule of the event.   如請求項4或5之活動預約系統,其中,該使用者用戶端裝置:a)根據使用者輸入命令來判定預約參數;且b)根據該等預約參數來產生該預約請求及該預約詢問中之至少一者。  The activity reservation system of claim 4 or 5, wherein the user client device: a) determines a reservation parameter according to a user input command; and b) generates the reservation request and the reservation inquiry according to the reservation parameters At least one of them.   如請求項4至6中任一項之活動預約系統,其中,該等預約參數定義以下各者中之至少一者:a)所請求之套組之一數目;b)使用者之一數目;c)使用者之一技術等級;d)一預約日期;e)一預約時間;及f)一預約持續時間。  The activity reservation system of any one of claims 4 to 6, wherein the reservation parameters define at least one of: a) a number of requested sets; b) a number of users; c) one of the user's technical levels; d) an appointment date; e) an appointment time; and f) an appointment duration.   如請求項4至7中任一項之活動預約系統,其中,該等定價參數針對每一時段且針對許多不同預約參數中之每一者而定義一各別價格。  The activity reservation system of any one of claims 4 to 7, wherein the pricing parameters define a respective price for each time period and for each of a plurality of different reservation parameters.   如請求項2至8中任一項之活動預約系統,其中,該至少一個處理裝置根據該預約請求而對該使用者之一帳戶收費。  The activity reservation system of any one of claims 2 to 8, wherein the at least one processing device charges the one of the users' accounts according to the reservation request.   如請求項2至9中任一項之活動預約系統,其中,該至少一個處理裝置:a)接收指示一團體預約之一團體預約請求,該團體預約請求包括其他使用者將包括於該預約中之一指示;b)將一邀請提供至每一其他使用者之該使用者用戶端裝置,該使用者用戶端裝置回應於該邀請而:i)顯示該邀請之一指示;ii)根據使用者輸入命令來判定該邀請之使用者接受;且iii)回應於使用者接受而產生一邀請接受;c)接收該邀請接受;且d)根據該等邀請接受來選擇性地修改該活動時間表以藉此完成一團體預約。  The activity reservation system of any one of claims 2 to 9, wherein the at least one processing device: a) receives a group reservation request indicating a group reservation, the group reservation request including other users to be included in the appointment One of the instructions; b) an invitation to provide the user client device to each of the other users, the user client device responding to the invitation: i) displaying one of the invitations; ii) Entering a command to determine the user acceptance of the invitation; and iii) generating an invitation to accept in response to the user acceptance; c) receiving the invitation acceptance; and d) selectively modifying the activity schedule based on the invitation acceptance This completes a group appointment.   如請求項10之活動預約系統,其中,該至少一個處理裝置:a)根據該團體預約請求來臨時預約該團體預約,該臨時預約在一限定的時間段中有效;b)提供該等邀請;且c)在該限定的時間段中接收該等邀請接受的情況下,完成該預約。  The activity reservation system of claim 10, wherein the at least one processing device: a) temporarily reserves the group appointment according to the group reservation request, the temporary appointment is valid for a limited period of time; b) providing the invitation; And c) if the invitation is accepted in the limited time period, the appointment is completed.   如請求項10或11之活動預約系統,其中,該團體預約請求 指示團體預約參數,且其中該至少一個處理裝置根據該等團體預約參數來預約該團體預約。  The activity reservation system of claim 10 or 11, wherein the group reservation request indicates a group reservation parameter, and wherein the at least one processing device reserves the group reservation based on the group reservation parameters.   如請求項2至12中任一項之活動預約系統,其中,至少一個處理裝置:a)擷取指示每一教練之一教練資料檔的教練資料;且b)根據該等可用教練中之每一者的教練資料來產生該預約可用性指示。  The activity reservation system of any one of claims 2 to 12, wherein the at least one processing device: a) retrieves coach information indicating a coach profile of each coach; and b) according to each of the available coaches One of the coaching materials to generate the appointment availability indication.   如請求項13之活動預約系統,其中,該教練資料檔指示以下各者中之至少一者:a)一教練識別碼;及b)一教練定級。  The activity reservation system of claim 13, wherein the coach profile indicates at least one of: a) a coach identification code; and b) a coach rating.   如請求項1之活動預約系統,其中,該使用者為一教練且該預約系統係用於預約教練工作時數。  The activity reservation system of claim 1, wherein the user is a coach and the reservation system is used to reserve a coach work hours.   如請求項15之活動預約系統,其中,該預約詢問係一教練預約詢問且該預約請求係指示該教練希望工作之一時段的一教練預約請求。  The activity reservation system of claim 15, wherein the appointment inquiry is a coach appointment inquiry and the appointment request is a coach appointment request indicating that the coach wishes to work for a period of time.   如請求項16之活動預約系統,其中,該至少一個處理裝置:a)產生一臨時教練時間表;b)將臨時教練時間表指示提供至一管理者用戶端裝置,該管理者用戶端裝置回應於該臨時時間表而:i)顯示該臨時時間表之一指示;ii)根據管理者輸入命令來判定該臨時時間表之修改;且iii)根據任何修改產生一時間表核準;c)接收該時間表核準;且 d)基於該時間表核準而儲存該教練時間表。  The activity reservation system of claim 16, wherein the at least one processing device: a) generates a temporary coach schedule; b) provides the temporary coach schedule indication to an administrator client device, the manager client device responds In the temporary schedule: i) display one of the temporary schedule indications; ii) determine the modification of the temporary schedule based on the administrator input command; and iii) generate a schedule approval based on any modification; c) receive the The timetable is approved; and d) the coaching schedule is stored based on the timetable approval.   一種活動預約方法,其包括使用至少一個處理裝置進行以下操作:a)經由一通信網路自一使用者用戶端裝置接收一預約詢問;b)使用一活動時間表來判定一或多個活動時段之一可用性;c)將一預約可用性指示提供至該用戶端裝置,該預約可用性指示係指示至少一個可用時段,該用戶端裝置回應於該預約可用性指示而:i)顯示該至少一個可用時段之一指示;ii)根據使用者輸入命令來判定至少一個可用時段的使用者選擇;且iii)產生指示一所選擇的可用時段之一預約請求;d)自該使用者用戶端裝置接收該預約請求;且e)根據該預約請求來選擇性地修改該活動時間表以藉此為該使用者預約該時段。  An activity reservation method comprising: using at least one processing device to: a) receive a reservation inquiry from a user client device via a communication network; b) use an activity schedule to determine one or more activity periods One availability; c) providing a reservation availability indication to the client device, the subscription availability indication indicating at least one available time period, the client device responding to the subscription availability indication: i) displaying the at least one available time period An indication; ii) determining a user selection of at least one available time period based on a user input command; and iii) generating a reservation request indicating one of the selected available time periods; d) receiving the reservation request from the user client device And e) selectively modifying the activity schedule based on the appointment request to thereby reserve the time period for the user.  
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TWI799703B (en) * 2019-05-20 2023-04-21 日商大正天空大樓股份有限公司 time rental equipment
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CN113783873A (en) * 2021-09-10 2021-12-10 贵州华泰智远大数据服务有限公司 Data governance platform based on data middling platform technology

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