TW201814601A - Activity management system and method comprising an instruction receiving module, a processing module and a display module - Google Patents

Abstract

This invention discloses an online activity management system comprising an instruction receiving module, a processing module and a display module; the instruction receiving module is used for receiving information including a site demand, activity time, an appointment instruction and a configuration instruction input by a user by virtue of a network; the processing module is coupled to a site management system of at least one manufacturer and is used for finding out at least one matchable site from the site management system of the at least one manufacturer according to the site demand from the user and the activity time, and making an appointment for an appointed site of an appointed manufacturer in the at least one matchable site according to the appointment instruction form the user; and the display module is coupled to the processing module and is used for displaying image data of the appointed site to the user, the image data comprises unit configuration, the unit configuration can be adjusted according to the configuration instruction from the user, and the adjusted unit configuration can be displayed to the user in real time. According to the online activity management system, the planning of an activity site can be more effective and close to a current situation, and furthermore, the condition of an activity day is easily mastered, which is beneficial to the arrangement of an activity process and the smooth operation of the activity site.

Description

Event management system and method

The present invention is generally online event management technology.

Traditional users need to inquire about each manufacturer one by one, and then spend time with the service personnel of each manufacturer to arrange on-site surveys and on-site layout discussions, which takes a lot of time. After taking a long time to survey the site, it may not be possible to make an immediate booking for a previously preferred site because it may be reserved by other users earlier. Or the user needs to spend money to arrange through an intermediary company. If there is additional demand, it requires a long process of three-way messaging and communication. Not only does it cost money, but often there are many mistakes in the process of communication, and the results often differ greatly from expected results. Therefore, there is an urgent need for a solution that can solve the problems of time-consuming and labor-intensive user surveys, and inability to effectively schedule and communicate with manufacturers for event venues.

In order to facilitate the provision of an efficient venue reservation mechanism and the planning of the venue between users and manufacturers, the present invention provides an event management system and method. An embodiment of the present invention is an event management system, which includes an instruction receiving module for receiving information input by a user, including venue requirements, event time, reservation instructions, and configuration instructions; a processing module, which Coupling the instruction receiving module and the venue management system of at least one vendor, and synchronizing the instruction receiving module and the at least one vendor's venue management system, in real time according to the venue demand from the user and the event time Find at least one matching field in the at least one vendor's venue management system, and according to the booking instruction from the user, synchronously reserve a specified venue of a specified vendor in the matching at least one field; And a display module, which is coupled to the processing module and presents to the user image data of the designated venue, the image data includes unit configuration, and the image data can be adjusted according to configuration instructions from the user or the specified manufacturer Unit configuration, which synchronously presents the adjusted unit configuration to the user. In addition, the display module can also cooperate with the existing public image information to present the actual scene around the live venue. For example, with Google Maps and / or Street View services, it can present the surrounding scene of the venue. The user can judge whether the venue is convenient for transportation and parking. Determine whether it is appropriate to organize the event you want to plan. Another embodiment of the present invention is to provide an event management method, which receives event planning information from a user via a network, including venue requirements, event time, and configuration instructions; and the use is made between at least one vendor's venue management system. Match the event planning information of the user to find at least one field that can be matched; receive a reservation order from one of a specified vendor selected by the user from the at least one field; The reservation instruction immediately transmits the reservation instruction to the manufacturer's venue management system; and once a matching at least one field is found, the user is immediately presented with the image data of the at least one field, the image data including the unit configuration, And adjust the unit configuration according to the configuration instruction from the user or the specified manufacturer, and present the adjusted unit configuration to the user synchronously. According to the present invention, the planning of the event site can be made more efficient and close to the actual situation, and the situation on the day of the event can be easily grasped, which is beneficial to the arrangement of the event process and the event site to proceed smoothly.

Although the invention has been described and illustrated with reference to specific embodiments thereof, these descriptions and illustrations do not limit the invention. Those skilled in the art should understand that various changes may be made and equivalents may be substituted without departing from the true spirit and scope of the invention as defined by the scope of the appended patent applications. In order to solve the problem that it often takes a lot of time to communicate with manufacturers for the reservation of event venues, and the problem of unpredictable on-site conditions, the present invention provides an event management system and method that can immediately find a suitable event venue according to the needs of online users, and can Arrange on-site configuration and know immediately if it meets their needs. Through the present invention, users can pre-configure on-site activities on-line without the need for additional human or other resource input from the manufacturer, which can effectively reduce the service cost of the manufacturer. FIG. 1 is a schematic diagram showing the relationship between the event management system of the present invention and users and manufacturers. The user 100 and the manufacturer 300 providing the event venue are respectively connected to an event management system 200 via a network. The user 100 and the manufacturer 300 can synchronize two-way communication through the event management system 200. FIG. 2 schematically shows the structure of the event management system 200. The event management system 200 includes an instruction receiving module 201 that receives event planning information from a user via a network, including expected event time, expected number of participants, and the like; a processing module 202 is coupled to the instruction receiving module 201 and The venue management system 301 of each partner vendor synchronizes the instruction receiving module 201 and the venue management system 301 of each partner vendor, among which the venue management system 301 of each partner vendor can be a management system maintained by each vendor's own vendor. Or a vendor's venue management system configured in the event management system 200. According to the present invention, the processing module 202 can be coupled to the existing venue management systems of various vendors, without the need for additional costs to build the venue management system of each vendor, and each vendor will not generate additional costs by changing existing operating modes. cost. The processing module 202 searches between the venue management systems of the cooperative vendors according to the venue requirements and the scheduled event time input by the user, and searches for suitable venues during the demand period to reserve according to the conditions, and finds at least one matching field . The user can select a designated venue of a designated vendor from among these matchable venues, and input a booking instruction via the network. The processing module 202 sends the booking instruction to the venue management system of the designated vendor synchronously, and the designated vendor can immediately It is known that there is a demand for a venue reservation, and a designated venue is reserved in the designated vendor's venue management system at the designated time of the user immediately. Users can know immediately online that they have made a reservation through the event management system, making it easy to plan the subsequent activities. The event management system 200 also includes a display module 203 coupled to the processing module 202, which is synchronized with the processing module 202 and can issue instructions to the user to present the user with the image data of these matchable venues. Including unit configuration, such as table configuration, seating configuration, venue layout, lighting effects and / or device configuration, etc. The display module 202 can display a preset configuration mode. The user can input configuration instructions and adjust the desired configuration mode online. The display module can synchronously present the adjusted unit configuration for use according to the configuration instructions from the user. In addition, users can know whether the site configuration can be adjusted according to their needs through the images in real time. The site image data presented to the user by the display module may be a flat image, a 360-degree surrounding image, a 720-degree surrounding image, and / or a moving image. In an embodiment, the display module 203 may further display at least one matchable field found according to the requirements of the venue entered by the user. If there are other users under consideration in several venues, each user can also see Other users are interested in these venues, and many users and manufacturers can synchronize the query and reservation of venues, so as not to cause unnecessary customer complaints due to time differences. When the user has reserved the designated venue of the designated manufacturer via the network, in the subsequent communication process, the designated manufacturer can also adjust the unit configuration via the network, for example, according to the user's desired effect, adjust the lighting and audio-visual equipment via the network. , Decoration arrangement, table and chair configuration, etc., the display module sends the adjustment of the unit configuration of the specified manufacturer to the remote user synchronously, and the user and the manufacturer can synchronize the requirements for the site configuration and arrangement through the network efficiently. To perform synchronous two-way communication. FIG. 3 schematically shows that the user can see the site layout of the venue at the remote end via the display module 203, and can adjust the arrangement of the table 302, the chair 303, the configuration of the light 304, the color and / or the projection as required. Angle, configuration of horn 305, and so on. In one embodiment, the cooperative manufacturer can set the adjustable range and degree of the adjustable units in their respective venues, for example, the number of tables that can be placed on the venue, the number of venues that can be accommodated, the configuration of audiovisual equipment, and / or lighting effects, etc. In other conditions, the range of the configuration of each unit can be stored in the processing module 202, or stored in the respective venue management system and accessed by the processing module 202. In one embodiment, after the user adjusts the configuration of each unit within the acceptable range of the conditions of each site via the display module 203, the processing module further transmits the adjusted unit configuration to the venue management systems of various manufacturers in real time. Enable manufacturers to synchronize the needs of users who make reservations. In one embodiment, the processing module 202 can perform a comprehensive comparison for at least one field that can match the user's needs, including conditions such as price, venue size, lighting, audio and video equipment, table configuration and / or seat configuration. In addition, the comparison result is presented to the user in real time via the display module 203. The comparison result can be presented in the form of a table or in the form of an image. The user can more easily understand the merits of each venue through visual effects. FIG. 4 schematically shows the structure of an embodiment of an event management system according to the present invention. The event management module further includes a scheduling module 204 coupled to the processing module. After the user enters the event time, the scheduling module 204 automatically generates a series of event-related event schedules, and sends a reminder instruction to the user and / or the designated manufacturer at these scheduled event schedule points. For example: The user enters a "wedding banquet" event that is expected to be held on "December 31, 2016". The scheduling module 204 automatically generates a series of events related to the wedding banquet: a reminder to the user / vendor on October 1 Instruction confirms the site layout requirements; on November 1, a reminder instruction is sent to the user to send an invitation letter, or an invitation letter is automatically issued according to the list provided by the user; on November 10, a reminder instruction is issued to the user to confirm the number of participants, or according to the issued The reply to the invitation letter automatically confirms the number of participants; a reminder is sent to the manufacturer on November 15 to confirm the staff scheduling; a reminder is sent to the user and the manufacturer on November 20, and the menu is synchronized or confirmed one after another; a reminder is sent to the manufacturer on November 25, and the two parties are synchronized or Confirm the site layout and so on. In one embodiment, each manufacturer and / or user can individually adjust the event schedule preset by the scheduling module. For example, in the scheduling module, there are 10 event scheduling reminder instructions for one event theme. Each manufacturer and / or user can adjust the time of reminder instructions for each event schedule according to their needs and the priority of each event schedule. , Or add / delete event schedules to adjust, add / delete reminder instructions accordingly. In one embodiment, the scheduling module 204 can be coupled to a user's personal calendar, such as a mobile device calendar, an Outlook calendar, or a cloud calendar. When the event reservation setting is completed, the scheduling module 204 can perform personal activities. Each event schedule is automatically added to the calendar, and users can also change each event schedule and the time when they are reminded. When the user changes the event schedule in the personal calendar, the scheduling module 204 can synchronize and change with the personal calendar, and even further send the modified event schedule to the designated vendor via the processing module 202. The scheduling module 204 can also be coupled to the manufacturer's internal calendar. Once a user completes an event venue reservation, the scheduling module 204 can automatically establish related event schedules in the manufacturer's internal calendar. In one embodiment, when one party adjusts, adds, or deletes a schedule, the scheduling module 204 can synchronously transmit the adjustments, additions, or deletions to the other party. For example, when the user changes the time of the confirmation menu, the schedule module synchronously transmits the time of the user's change to the confirmation menu to the internal calendar of the specified manufacturer, so that the manufacturer knows the user's change of the schedule in real time, and can confirm the above changes simultaneously. Whether it can cooperate or respond to other suggested time immediately. Similarly, when the vendor changes the confirmation menu time on the vendor side, the processing module 202 will notify the user synchronously, for example, via a text message or via email, or update the user's personal behavior through the scheduling module 204 calendar. According to the present invention, users can arrange event planning more flexibly, and manufacturers do not need additional manpower and time costs to communicate and coordinate with users over and over again, which can enable both parties to manage event planning more efficiently. The user can upload the list of invited participants to the event management system 200. In one embodiment, the display module 203 can automatically generate a virtual attendance screen according to the participant list provided by the user, and / or after the invitation letter issued by the event management system 200, according to the participant's reply, as shown in the figure. 5 shown. Respondents who can attend will be displayed in the seat pre-arranged by the user, and those who cannot respond will be shown as empty seats. This allows users to modify their seating arrangements before the event. In one embodiment, the display module 203 can make the virtual presence screen and the venue layout image appear at the same time. Users can know whether the venue is crowded on the day through visual effects to further adjust the venue configuration and event flow arrangement. In an embodiment, the user and the manufacturer can communicate bidirectionally through the message function, and the user can send their additional needs or questions to the manufacturer in real time through the event management system 200. When the manufacturer receives the additional needs of the user, The processing module 202 sends its response to the user. The event management system 200 includes a storage module 205 that can store user messages and related responses from manufacturers. When the user's message does not respond to the manufacturer after a predetermined time, the processing module 202 will issue a reminder command to the manufacturer to remind the manufacturer to respond to the user's needs or questions as soon as possible. For example, the user leaves a message on the message board asking the manufacturer for a question. If the manufacturer has not responded after 8 hours, the processing module 202 will continue to send a reminder to the manufacturer, asking the manufacturer to reply to the customer's message as soon as possible, until the manufacturer answers the user's question. Furthermore, the processing module 202 can be coupled to a user's mobile device or communication tool, such as a mobile phone, E-mail, various network communication applications, etc. The user can obtain the manufacturer's Replying to comments can also communicate with the manufacturer in real time through the processing module 202 through a mobile device or a communication tool. Since the processing module 202 can be coupled to a storage module 205, communication between users and manufacturers can be recorded in the storage module 205 simultaneously. In one embodiment, the user can score and / or evaluate the designated reserved event venue and its manufacturer, and can perform the rating and / or evaluation after the event is completed, or perform the rating and / or evaluation at each stage in the event planning process. . The processing module 202 can perform automatic evaluation based on the information input by the user, and / or perform automatic evaluation based on the records of the two-way communication between the user and the manufacturer, including records of response time, manufacturer cooperation, and the like. In one embodiment, the processing module 202 can further automatically translate the user's evaluation into other national languages. For example, the experienced user inputs the evaluation into Chinese, and the processing module 202 can translate the uploaded review to the language of other non-experienced user countries. For example, if a Japanese user wants to view the review, it will be automatically translated into Japanese; there are European Those who want to watch the evaluation will be automatically translated into English / French / German and so on. According to the present invention, the evaluation mechanism of the processing module 202 will dynamically update the automatic evaluation at any time with the user's rating / evaluation. It enables other users to know the status of the provided venues and vendors in real time when booking venues, such as the service quality of vendors, the quality of venues, and so on. In one embodiment, the event management system further includes a customer management module 207, which can classify customers based on the user's activity experience, activity scale, stored value, and other conditions. In another embodiment, the customer management module 207 may be coupled to the storage module 205. Each manufacturer maintains its own customer list and activity records. The profitable manufacturer establishes a customer management system. When personnel flow occurs within the manufacturer, the customer activity records With the data, it is not possible to continue to maintain customer relationships due to personnel turnover. In an embodiment, the customer management module 207 further includes a common customer management database. For customers with special circumstances, the activity records of the special customers can be registered in the common customer management database by each manufacturer, so that each manufacturer can share share it. For example, there is a case where a user has a serious delay in payment. The manufacturer logs this customer's activity record in a common customer management database to remind each manufacturer to pay attention to this customer. In one embodiment, the event management system 200 further includes a report module 206. Invitation letter issued by the user, or invitation letter issued by the scheduling module 204, which contains invitation information, such as QR code, radio frequency identification (RFID), or invitation information provided by the user, such as participants Portraits, such as facial images. The check-in module 206 can identify whether a participant is invited according to the invitation information at the event venue at the event time, and can automatically report. According to the present invention, on-site safety and order can be effectively maintained, on-site security control can be avoided without additional labor costs, and the psychological feelings of invited participants can be taken into account. In one embodiment, the event management system 200 further includes a financial processing module 208, which is coupled to the processing module 202. When a user reserves a venue through the processing module 202, the financial processing module 208 can receive payment information from the user and send the payment information to a remote checkout platform. For example, when a user makes a reservation with a designated vendor through the processing module, a payment request will be generated. The user can use the financial processing module 208 to make various payments such as credit card information, debit card information, stored value card information, virtual or physical account Information is passed to the checkout platform on the bank side. Or after the venue is booked, the processing module 202 can automatically calculate the increase or decrease of the cost according to the additional requirements of the venue, such as seat adjustment, on-site decoration, audio and video equipment, or the manufacturer can increase or decrease the cost through the processing module 202 After the processing module 202 calculates the total payable, the user can make payment remotely through the financial processing module 208. In one embodiment, the event management system 200 further includes an advertising module 209. According to the information entered by the user, such as the needs of the reserved venue, such as wedding banquets, seminars, lectures or venues of specific manufacturers, etc., or browsing records, or user activity records, etc., the advertising module 209 can automatically match the user's The required additional services provide advertisements of flower arrangement, hosting team, music team, recording team, etc. Users can efficiently contact other cooperating manufacturers through the advertisements provided by the advertising module 209. In addition, the display module can simultaneously provide information provided by other cooperating manufacturers when displaying the image data of the venue, and further present the preset plan provided by the cooperating manufacturer with the venue reserved by the user to the user for reference. It can efficiently match the best venue layout and event flow within its budget. The construction and configuration of the structures and methods as shown in the various illustrative embodiments are merely illustrative. Accordingly, all such modifications are intended to be included within the scope of this invention. The order or sequence of any program or method steps may be varied or re-sequenced according to alternative embodiments. Other substitutions, modifications, changes and omissions may be made in the design, operating conditions and configuration of the example embodiments without departing from the scope of the present invention.

100‧‧‧ users

200‧‧‧Event Management System

201‧‧‧Command receiving module

202‧‧‧Processing Module

203‧‧‧Display Module

204‧‧‧ Scheduling Module

205‧‧‧Storage Module

206‧‧‧Report Module

207‧‧‧Customer Management Module

208‧‧‧Financial Processing Module

209‧‧‧Ad Module

300‧‧‧Manufacturers

301‧‧‧site management system

302‧‧‧table

303‧‧‧chair

304‧‧‧lighting

305‧‧‧Speaker

FIG. 1 shows a schematic diagram of the relationship between the event management system of the present invention and users and manufacturers; FIG. 2 schematically shows the structure of the event management system of an embodiment of the present invention; FIG. 3 schematically shows that a user can See the site layout of the venue at the far end; Figure 4 schematically shows the structure of yet another embodiment of an event management system according to the present invention; and Figure 5 schematically shows the virtual presence screen automatically generated by the display module.

Claims (20)

An event management system includes: an instruction receiving module that receives event planning information input by a user via a network, including venue requirements, event time, reservation instructions, and configuration instructions; a processing module that is coupled to Synchronize the instruction receiving module and the at least one vendor's venue management system with the instruction receiving module and the at least one vendor's venue management system, in real time at the site according to the user's site requirements and the event time Find at least one matching field in the at least one vendor's venue management system, and according to the reservation instruction from the user, synchronously reserve a specified venue of a specified vendor in the at least one matching field; and A display module coupled to the processing module and synchronized with the processing module, the display module presents to the user image data of the at least one field, the image data including the unit configuration, and The unit or the designated manufacturer's configuration instruction adjusts the unit configuration and presents the adjusted unit configuration to the user synchronously. For example, the event management system of claim 1, further comprising: a scheduling module coupled to the processing module, and scheduled to the user and / or at a predetermined number of events according to the event time from the user The designated manufacturer issues a reminder instruction. For example, the activity management system of claim 1, wherein the processing module further compares the at least one field that can be matched, and presents the comparison result to the user via the display module. For example, the event management system of item 1, wherein the processing module further transmits the adjusted unit configuration to the venue management system of the designated manufacturer. For example, the activity management system of claim 1, further comprising a financial processing module coupled to the processing module, which can receive a payment information from the user and can send the payment information to a remote one. Checkout platform. For example, the event management system of item 2, wherein the event scheduling in the scheduling module is further adjusted according to the instruction of the user or the designated manufacturer. For example, if the event management system of item 2 is requested, the processing module further sends out invitation information based on the participant information provided by the user at an invitation time in the schedule. For example, the event management system of item 2, wherein the scheduling module is coupled to a personal calendar of the user, and the user can synchronize and modify the event scheduling in the scheduling module from the personal calendar. For example, the event management system of claim 1 further includes a storage module that stores information entered by the user and a response from the at least one vendor. For example, the event management system of item 7, wherein the display module further presents a virtual presence screen to the user based on the responses of the participants. For example, the event management system of item 7, further includes a report module, so that the participants can report according to the invitation information at the event time. For example, the activity management system of item 9, wherein the storage module includes a customer management module, which can be accessed by the at least one vendor. For example, the event management system of item 9, wherein the processing module further includes an automatic evaluation module to evaluate the response of the designated manufacturer to the information input from the user. For example, the event management system of claim 1 further includes an advertisement module that presents advertisements that the user may need to at least one of the information entered by the user, browsing history, and activity history. An event management method includes: receiving event planning information from a user via a network, including venue requirements, event time, and configuration instructions; matching the event planning information of the user with the venue management system of at least one manufacturer To find a matchable at least one field; receive a reservation order from one of a specified vendor selected by the user from the at least one field; once the reservation order is received from the user via the network, immediately send the reservation order The reservation instruction is transmitted to the manufacturer's venue management system; and once a matching at least one field is found, the user is immediately presented with the image data of the at least one field, the image data including the unit configuration, and according to the information from the user or The configuration instruction of the specified manufacturer adjusts the unit configuration and presents the adjusted unit configuration to the user synchronously. For example, the activity management method of claim 15, further comprising comparing the matching at least one field and presenting the comparison result to the user. For example, the event management method of item 15 further includes providing a series of event schedules based on the user's event planning information, and issuing a reminder instruction to the user and / or the designated vendor at each event schedule time point. If the event management method of item 15 is requested, it further includes automatically generating a virtual attendance screen according to the participant list provided by the user or the participant replying to the invitation. For example, the activity management method of item 15 further includes automatically evaluating each manufacturer based on the user's message or rating. If the event management method of item 15 is requested, it further comprises identifying the participants based on the invitation information at the designated venue at the event time.