TW201802762A - A vehicle dispatch service method - Google Patents

Abstract

The present invention is a vehicle dispatch service management, demand -based matchmaking service to a plurality of pick-up service, comprising the steps: Step 1 passengers and the driver were installed service module communication device, step 2 passengers in advance to enter the service needs of the service module information, step 3 of the service module use area positioning module generates a fixed fee information to passengers after confirmation by the communication device returns to the service center login, enter step 4 according to passenger demand information services, drivers choose their own service needs to be, by the confirm service module, the service demand information step 5 the service module in accordance with the input of the passengers to read the traffic shift information specific time, providing services by the service module and instant matchmaking Division, step 6 passengers acknowledgment arrives, via the service module sends a message to the service center, the service center sends step 7 service message to passengers and the driver, the passengers reach their destinations at step 8, check out the service module generates information, and send messages to the service center.

Description

Vehicle dispatch service management method

The present invention relates to a vehicle dispatch service management method, in particular, a passenger inputs service demand information in a service module, and returns a service center login for data integration, and then reads the agreed traffic shift information through the service module to match the driver dispatch vehicle. Provide services.

At present, the vehicle dispatch has been approved for patents. For example, the Republic of China invention patent has No. I378257 "Vehicle Sharing Service Method", which uses a vehicle equipped with a shared ride system or a smart phone with positioning function. (on the car unit), the on-board unit will report the vehicle status information of the center, including: satellite positioning position, vehicle status, direction of travel and speed, etc. The center end knows the status and location of the vehicle according to the information returned by each vehicle, passengers The starting point of the travel time, the time of boarding, the conditions of restrictions and preferences are registered at the central end, and the center end is based on the vehicle position, the condition of the vehicle, the restrictions of the passenger and the preference option, and the result of the combination is transmitted separately. Give the passenger's mobile phone and the car's unit held by the driver.

In addition, the Republic of China new patent No. M342564 "Digital dispatch decision aid", the creative department provides a digital dispatch decision aid, which includes: a client includes a telecommunication device; a server includes a telephone communication device and a host; The unit; the telephone terminal of the server is connected to the telephone network to make the guest The terminal can transmit data through the network to the server through the telecommunication device for the customer service personnel to interpret, and enter the host for the database to analyze and compare, the host connects to the Internet through the firewall, and through the wireless base station and the vehicle Communicate on the car unit.

In addition, the Republic of China new patent No. M483495 "vehicle rental system", the creation department discloses a vehicle rental system, which includes a database, a rating setting interface, and a rental service interface. The database is used to store a plurality of booking information, a plurality of customer information, a plurality of fare information and a dispatch management information. The dispatch management information includes a plurality of vehicle information and a plurality of driving information. The rating setting interface links the database for selecting the corresponding customer information and fare information according to one of the reservation information to generate the scheduled dispatch information. The rental service interface displays the appointment dispatch information and the dispatch management information for selecting the vehicle information, driving information or vehicle information and driving information for the corresponding vehicle management information to generate the dispatching information.

At present, the vehicle dispatching department of the industry provides service demand through the application software of the Internet, telephone or mobile communication. The aforementioned patents are for the passengers to immediately meet the needs of the passengers and immediately match the drivers near the passengers. The driver is always in a passive state. It is impossible to arrange work schedules by themselves. If the driver wants to pick up the plane at the airport, it is often impossible to accurately grasp the time. Most of them are waiting for passenger flights, or if they fail to contact the passengers in advance, it is easy to cause disputes. In view of this, the inventor of this case is detailed. With a lot of experience, the company has designed and tested the sample and revised it several times. Finally, it developed a vehicle dispatch service management method, which can not only provide passengers with service requirements, but also let drivers take the initiative. The information on the services available is registered in the service centre and is matched with the passenger service requirements. The driver can choose the time of the service and is also available to the user or the company. Manage vehicle leasing or vehicle dispatch to achieve the goal of quickly dispatching active matches. The driver can avoid the time of empty passengers and other passengers through active travel planning, making his time more flexible and earning more.

The purpose of the present invention is to provide a vehicle dispatch service management method, which is a service for picking up multiple service requests, and the steps include: step 1: passengers and drivers respectively install service modules in the communication device, and step 2 passengers input services in advance in the service module. Demand information, step 3: The service module uses the positioning module to generate the cost information, and after the passenger confirms, the communication device returns to the service center to log in. In step 4, the driver selects the passenger's service demand information in the service task list of the service module, and The service module confirms the selection of the service task. In step 5, the service center uses the service module to read the traffic shift information of the appointed time according to the passenger input service demand information, and the service module provides the passenger service to the driver immediately. Step 6 When the passenger confirms arrival, the arrival message is sent to the service center. Step 7 After receiving the passenger arrival message, the service center simultaneously sends a service message to the driver and the passenger. When the passenger arrives at the destination, the service module generates the signing information. And send a message to the service center.

In the vehicle dispatch service management method of the present invention, the driver may also provide service information to match the multiple service requirements for the pick-up service. The steps include: step 1: the passenger and the driver separately install the service module in the communication device, and step 2 the driver in the service module Entering the service information and returning it to the service center to log in. Step 3: The passenger selects the driver's service information through the service list of the service module. Step 4 After the passenger confirms the service information, the service module will The service information is notified to the driver by the communication device. When the passenger gets on the bus in step 5, the service The module sends a message to the service center by the communication device. When the passenger arrives at the destination in step 6, the service module generates the signing information, completes the signing and sends the message to the service center by the communication device.

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Figure 1 Flow chart of the vehicle dispatch service management method of the present invention

2 is a flow chart of another vehicle dispatch service management method of the present invention

Please refer to FIG. 1 , which is a flow chart of a vehicle dispatch service management method according to the present invention. A vehicle dispatch service management method of the present invention includes the following steps. First, in step 1 (S11), the passenger and the driver respectively install a service module on the communication device, wherein the communication device can be a desktop computer, a notebook computer, a tablet computer, a mobile phone or various mobile devices, and the service module is a software module. application.

Step 2 (S12) The passenger inputs the service demand information in advance in the service module, and the service demand information includes a name, a contact number, a destination, a vehicle type, a number of people, a traffic shift, an appointment time, and a bag number.

Step 3 (S13) The service module generates the regional fixed fee information by using the positioning module, and after the passenger confirms, the communication device returns to the service center to log in, wherein the fixed fee information of the area is determined according to the area where the passenger inputs the service demand information. If the passenger corrects the destination on the way, the system will re-issue the fee information according to the new area, and the destination can be amended several times.

Step 4 (S14) The driver selects the demand that can provide the service according to the demand of the passenger to log in, and confirms it in the service module.

Step 5 (S15) The service center uses the service module to read the traffic shift information of the agreed time according to the passenger input service demand information, and dispatch the driver and the vehicle to provide The service is provided by the service module and the driver is provided by the service module. The information of the traffic class is flight information such as aviation, ship, high-speed rail, Taiwan Railway or other public transportation.

Step 6 (S16) When the passenger arrives, the service module can send a message confirming the arrival to the service center.

Step 7 (S17) The service module receives the message that the passenger confirms the arrival, and immediately sends the service message to the driver and the passenger.

Step 8 (S18) When the passenger arrives at the destination, the service module generates the signing information and sends a message to the service center.

Please refer to FIG. 2, which is a flow chart of a vehicle dispatch service management method according to the present invention. A vehicle dispatch service management method according to the present invention, another embodiment includes the following steps. First, in step 1 (S21), the passenger and the driver respectively install the service module in the communication device; in step 2 (S22), the driver inputs the service information in the service module, and the communication device returns to the service center to log in; step 3 (S23) The passenger selects the driver's service information through the service list of the service module; after step 4 (S24) the passenger confirms the service information, the service module notifies the driver of the service information by the communication device; step 5 (S25) passenger When the vehicle is in the vehicle, the service module sends a message to the service center by the communication device; in step 6 (S26), when the passenger arrives at the destination, the service module generates the signing information, completes the signing and sends a message to the service center by the communication device.

In order to enable the reviewer to further understand the embodiments of the present invention, the following will For example, the passenger uses the communication device installed with the service module to input service demand information in advance, and the service demand information includes name, contact number, starting point, traffic shift, vehicle type, appointment time, number of people, and The number of bags, for example, passengers entered the service demand information on July 12, 2016. The service information content is Zhang San, the contact number is 12345678, and the starting point is from Taoyuan Airport Station to No. 235 Zhongzheng Road, Shilin District. Traffic The flight is Cathay Pacific flight GF161, the car is a nine-seat recreational vehicle, the appointment time is 10:00 am on July 20, 2016, the number of people is 8 and the number of luggage is 9 pieces. After the input is completed, the service module is used for positioning. The module generates regional fixed fee information, which is returned by the communication device to the service center after being confirmed by the passenger. The driver uses the communication device installed with the service module to select the service demand information of the passenger in the service task list of the service module, and The service module confirms the selected service task, and the service center uses the service module to read according to the passenger's service demand information. The scheduled traffic information, that is, the service module connects to the flight information system of Taoyuan Airport via the Internet to read the flight information of Cathay Pacific flight GF161, and the service module provides instant passenger service to the passengers. The traffic shift information is information such as flight, ship, high-speed rail, Taiwan Railway or other public transportation. When the passenger confirms arrival, the service module of the communication device can send a confirmation arrival message to the service center. After receiving the passenger confirmation arrival message, the center immediately dispatches the vehicle and sends the service message to the driver and the passenger. When the passenger arrives at the destination, the service module generates the signing information, completes the signing and sends a message to the service center.

Upon completion of the pick-up and drop-off service, the driver may pre-enter information on the service that can be provided in the service module. The service information includes the destination and departure time, etc. The device returns to the service center to log in. The passenger selects the driver's service information through the service list of the service module. After the passenger confirms the service information, the service module notifies the driver of the service information by the communication device, and the passenger gets on the bus. The service module sends a message to the service center by the communication device. When the passenger arrives at the destination, the service module generates the signing information, completes the signing and sends a message to the service center by the communication device.

However, the above examples are merely illustrative of the method of the present invention and its effects, and are not intended to limit the present invention. Therefore, those skilled in the art can make modifications and changes to the above embodiments without departing from the spirit of the invention. The scope of the invention should be as set forth in the appended claims.

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Claims (6)

A vehicle dispatch service management method for mediating multiple service requests to a pick-up service includes the following steps: Step 1: Passengers and drivers respectively install a service module on the communication device; Step 2: Passengers input service demand information in advance to the service module; Step 3: According to the service demand information, the positioning module is used to generate the fee information to the passenger, and after confirmation, the device returns to the service center through the communication device; in step 4, the driver selects the service demand information of the passenger in the service task list of the service module, and The service module confirms the selection of the service task; in step 5, the service module reads the traffic shift information of the agreed time according to the service demand information of the passenger, and the service module provides the service to the driver immediately; and step 6 confirms the arrival of the passenger. The service module of the passenger sends a confirmation arrival message to the service center via the communication device; in step 7, the service center sends a service message to the passenger and the driver via the communication device; and when the passenger arrives at the destination, the service module generates a signature End the information, complete the signing and send a message to the service center via the communication device. The vehicle dispatch service management method of claim 1, wherein the step 3 cost information is calculated according to the address of the passenger input service demand information, and the positioning module calculates the travel distance by the regional fixed rate according to the map capital. The vehicle dispatch service management method of claim 1 or claim 2, wherein the step 3 cost information, if the passenger corrects the destination on the way, the original distance is calculated from the starting point to the correction point, and the new distance is corrected Recalculate the cost by clicking on the new destination. The vehicle dispatch service management method of claim 1, wherein the step 4 is the traffic shift Information, such as airlines, ships, high-speed rail, Taiwan Railway or other public transportation. A method for managing vehicle dispatch service is to provide driver service information after completing the request for passenger service of claim 1, the steps comprising: step 1: the passenger and the driver respectively install the service module in the communication device; and step 2 enters the service module in the service module The service information is provided and returned by the communication device to the service center. Step 3: The passenger selects the driver's service information through the service list of the service module; Step 4: After the passenger confirms the service information, the service module will serve The information is notified to the driver by the communication device; when the passenger gets on the bus in step 5, the service module sends a message to the service center by the communication device; when the passenger arrives at the destination in step 6, the service module generates the signing information, completes the signing and is completed by the communication. The device sends a message to the service center. The vehicle dispatch service management method of claim 5, wherein the step 2 provides the service information, which is a time, a place or a fee.