TW201624387A - An electronic commerce offline order receiving method and the system thereof - Google Patents

An electronic commerce offline order receiving method and the system thereof Download PDF

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TW201624387A
TW201624387A TW103146221A TW103146221A TW201624387A TW 201624387 A TW201624387 A TW 201624387A TW 103146221 A TW103146221 A TW 103146221A TW 103146221 A TW103146221 A TW 103146221A TW 201624387 A TW201624387 A TW 201624387A
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commerce
network
order
delivery
consumer
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TW103146221A
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姚長安
葉建漢
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時間軸科技股份有限公司
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Abstract

An electronic commerce offline order receiving method and the system thereof includes allowing consumers to order goods and pay in physical store to produce transaction orders, and allocating order delivery codes for the transaction orders, followed by sending thereof to network electronic stores, such that the electronic stores may acquire corresponding transaction order messages according to the received order delivery codes and member data of the consumers in the network electronic stores in order to carry out goods delivery services related to the transaction orders for the consumers. The invention combines electronic commerce and offline payment functions to provide consumers with secure and reliable purchase and payment channels. Moreover, consumers do not have to carry goods in shopping, such that loading is reduced. Furthermore, consumers may also experience goods in physical stores, such that success rate of transaction is increased.

Description

電子商務線下接單方法及其系統E-commerce offline order receiving method and system thereof

本發明係涉及一種電子商務交易模式,更詳而言之,係一種電子商務線下接單方法及其系統。The present invention relates to an e-commerce transaction mode, and more particularly, to an e-commerce offline order receiving method and system thereof.

隨著網路科技的快速發展,電子商務的交易模式成為了一種全新的商務形式。人們已越來越多地享受到線上購物的輕鬆及便利,而優質的網路購物環境需要安全便捷的支付渠道作為保障,一般而言,線上支付是指銀行在買賣雙方透過網路進行交易時為其提供網上資金結算服務。然而目前各種線上支付方式的安全性係基於現有網路安全技術來保證,存在著安全隱患,許多消費者出於對支付安全方面的考量,在網上下單之後,通常會選擇貨到付款的方式來支付貨款,然此種貨到付款的支付方式對於商家而言,則存在著成本較高以及覆蓋地區有限等問題,對於電子商務的發展形成了一定的阻礙。With the rapid development of network technology, the e-commerce transaction model has become a new form of business. People have more and more enjoy the convenience and convenience of online shopping, and the quality online shopping environment needs a safe and convenient payment channel as a guarantee. Generally speaking, online payment refers to the bank when the buyer and the seller conduct transactions through the Internet. Provide online fund settlement services for them. However, the security of various online payment methods is currently based on existing network security technologies, and there are security risks. Many consumers, after considering the payment security, usually choose the cash on delivery method after placing an order online. To pay for the goods, but the payment method of such cash on delivery for the merchants, there are problems such as high cost and limited coverage, which has formed a certain obstacle to the development of e-commerce.

再者,目前的電子商務交易中,銷售商品僅限於在網頁上透過文字以及圖片的方式來針對該商品的規格與尺寸進行描述,較佳地,則係利用3D或線上視頻等多媒體手段進行展示,以期使消費者能全面地了解商品相關特性。然無論是文字或多媒體介紹,均存在某些商品的特性無法充分展示的問題,例如產品色差、質感以及尺寸等均需與實務接觸方能獲取的信息。另外,對於服飾類商品,即便尺寸合適,於不同人體上的展示效果也各不相同,而一些虛假或不貼切地描述所帶來的“圖物不符”的問題,則更容易導致消費者對於所購買到的商品感到失望,甚至被欺騙的感覺。在購買到不滿意的商品時,消費者雖可與網路商家進行退換貨處理,然而在退換貨的處理過程中商家與消費者之間極易發生摩擦,從而導致網購的投訴比率逐年攀升。Moreover, in the current e-commerce transaction, the sales of the product is limited to the description of the specification and size of the product by means of text and images on the webpage, preferably by means of multimedia means such as 3D or online video. In order to enable consumers to fully understand the relevant characteristics of the goods. However, whether it is text or multimedia introduction, there are problems that the characteristics of some products cannot be fully displayed, such as product color difference, texture and size, etc., which need to be contacted by practice. In addition, for apparel products, even if the size is right, the display effect on different human bodies is different, and some false or unfair descriptions bring about the problem of “inconsistent objects”, which is more likely to lead consumers to The purchased goods are disappointing and even deceived. When purchasing unsatisfactory goods, consumers can exchange and exchange with online merchants. However, in the process of returning goods, the friction between the merchants and the consumers is very easy to occur, resulting in the online complaints rate of complaints. rising.

因此,如何提供一種新的電子商務交易模式,不但能消除消費者對於支付安全方面的顧慮,亦能充分了解商品特性,以提高買賣雙方的交易成功率及服務品質,即為本案待解決的技術課題。Therefore, how to provide a new e-commerce transaction model can not only eliminate consumers' concerns about payment security, but also fully understand the characteristics of products to improve the transaction success rate and service quality of buyers and sellers, that is, the technology to be solved in this case. Question.

鑒於上述先前技術之種種問題,本發明之目的在於提供一種電子商務線下接單方法及其系統,可提供安全可靠的購物支付管道。In view of the above problems of the prior art, an object of the present invention is to provide an e-commerce offline order receiving method and system thereof, which can provide a safe and reliable shopping payment pipeline.

本發明之另一目的在於提供一種電子商務線下接單方法及其系統,可為消費者提供商品配送,以減輕消費者自提貨物的負擔。Another object of the present invention is to provide an e-commerce offline order receiving method and system thereof, which can provide goods distribution for consumers to reduce the burden on consumers to pick up goods.

本發明之又一目的在於提供一種電子商務線下接單方法及其系統,可提供商品的實際體驗,俾令消費者更充分地了解商品相關特性,也能減輕供應商的網路購物退貨成本,以及能增進電商平台的銷售。Another object of the present invention is to provide an e-commerce offline order receiving method and system thereof, which can provide a practical experience of goods, enable consumers to more fully understand the product-related characteristics, and also reduce the supplier's online shopping return cost. And can increase sales of e-commerce platforms.

為達到上述目的以及其他目的,本發明提供一種電子商務線下接單方法,該方法係包括以下步驟:消費者於實體商鋪進行商品訂購及付款操作,店舖店員據以生成相應之交易訂單;針對該交易訂單分配一訂單配送代碼;消費者或店舖店員傳送該訂單配送代碼至網路電商;該網路電商依據所接收之該訂單配送代碼與該消費者於該電商的會員資料,獲取該訂單配送代碼對應之交易訂單信息,並據以為該消費者執行相應之商品配送服務。To achieve the above and other objects, the present invention provides an e-commerce offline order receiving method, the method comprising the steps of: a consumer performing a merchandise ordering and payment operation at a physical store, and the store clerk accordingly generates a corresponding transaction order; Assigning an order delivery code to the transaction order; the consumer or store clerk transmits the order delivery code to the network e-commerce; the network e-commerce is based on the received order delivery code and the consumer's member information of the e-commerce Obtaining the transaction order information corresponding to the order delivery code, and executing the corresponding product delivery service for the consumer.

較佳地,上述方法中,該消費者或一商品收件者係預先為該網路電商之註冊會員,該網路電商係具有配送服務平台,並儲存有該消費者之註冊會員資料,該註冊會員資料至少包括有該消費者或該商品收件者之會員帳號及配送地址信息,其中,該會員帳號係為手機號碼、EMAIL地址、身份證件號碼或會員編號。Preferably, in the above method, the consumer or a product recipient is a registered member of the network e-commerce, the network e-commerce system has a distribution service platform, and the registered member information of the consumer is stored. The registered member information includes at least the member account number and the delivery address information of the consumer or the recipient of the product, wherein the member account number is a mobile phone number, an email address, an ID number or a member number.

較佳地,上述方法中,該實體商鋪端係設置有網路交易終端,該方法係藉由該網路交易終端傳送該訂單配送代碼至該指定之網路電商的配送服務平台。Preferably, in the above method, the physical store terminal is provided with a network transaction terminal, and the method transmits the order delivery code to the delivery service platform of the designated network e-commerce by the network transaction terminal.

較佳地,上述方法中,藉由該網路交易終端傳送該訂單配送代碼至該網路電商的配送服務平台之前,復包括以下處理步驟:登入該網路交易終端所提供之商品配送服務界面,並藉由該商品配送服務界面輸入該消費者之會員帳號;顯示與該會員帳號對應之至少一網路電商;於該顯示之至少一網路電商中指定一網路電商,以連結至該指定之網路電商的配送服務平台;以及於該指定之網路電商的配送服務平台輸入該訂單配送代碼,並予以傳送。Preferably, in the above method, before the network transaction terminal transmits the order delivery code to the delivery service platform of the network e-commerce, the following processing steps are further included: logging in the product delivery service provided by the network transaction terminal Interface, and inputting the member account of the consumer through the product delivery service interface; displaying at least one network e-commerce corresponding to the member account; and designating a network e-commerce in at least one of the displayed network e-commerce The delivery service platform is linked to the designated network e-commerce; and the order delivery code is input and transmitted on the delivery service platform of the designated network e-commerce.

較佳地,上述方法中,藉由該網路交易終端傳送該訂單配送代碼至該網路電商的配送服務平台之前,復包括以下處理步驟:登入該網路交易終端所提供之商品配送服務界面;於該商品配送服務界面顯示至少一網路電商俾供選擇;於該顯示之至少一網路電商中指定一網路電商,以連結至該指定之網路電商的配送服務平台;於網路電商的配送服務平台中輸入該會員帳號以進行登錄;以及於該指定之網路電商的配送服務平台輸入該訂單配送代碼,並予以傳送。Preferably, in the above method, before the network transaction terminal transmits the order delivery code to the delivery service platform of the network e-commerce, the following processing steps are further included: logging in the product delivery service provided by the network transaction terminal The interface displays at least one network e-commerce option on the merchandise delivery service interface; assigns a network e-commerce to at least one of the displayed e-commerce providers to connect to the designated network e-commerce distribution service The platform enters the member account for login in the network service provider's delivery service platform; and inputs the order delivery code to the designated network e-commerce delivery service platform and transmits the same.

較佳地,上述方法中,該消費者係具有電子設備,前述該傳送該訂單配送代碼至網路電商的步驟係藉由該消費者之電子設備傳送該訂單配送代碼至該網路電商的配送服務平台。Preferably, in the above method, the consumer has an electronic device, and the step of transmitting the order delivery code to the network e-commerce is to transmit the order delivery code to the network e-commerce by the electronic device of the consumer. Distribution service platform.

較佳地,上述方法中,復包括於該電子設備安裝該網路電商之客戶端應用程式,俾透過該客戶端應用程式輸入該訂單配送代碼,並將其傳送至該網路電商的配送服務平台的步驟。Preferably, the method further includes installing, by the electronic device, a client application of the network e-commerce, inputting the order delivery code through the client application, and transmitting the same to the network e-commerce The steps of the distribution service platform.

較佳地,上述方法中,復包括藉由該電子設備以語音電話或簡訊方式將該交易配送配送代碼傳送至該網路電商的配送服務平台的步驟。Preferably, in the above method, the step of transmitting the transaction delivery delivery code to the delivery service platform of the network e-commerce by means of the electronic device by voice call or short message is further included.

較佳地,上述方法中,復包括藉由該電子設備登錄至該網路電商之網頁平台,並透過該網頁平台輸入該訂單配送代碼,以將其傳送至該網路電商的配送服務平台的步驟。Preferably, in the above method, the electronic device is used to log in to the web platform of the e-commerce company, and the order delivery code is input through the web platform to transmit the delivery service to the e-commerce provider. The steps of the platform.

再者,本發明復提供一種電子商務線下接單系統,該系統係包括接單模組以及配送模組,其中,該接單模組係設置於實體商鋪,其包括:訂購單元,係供該實體商鋪依消費事件進行商品訂購及收款操作,以生成相應之交易訂單;以及編碼單元,係用以針對該訂購單元所生成之交易訂單分配一訂單配送代碼。該配送模組係設置於網路電商,用於接收該訂單配送代碼,以獲取該訂單配送代碼對應之交易訂單信息,俾供該網路電商據以為該消費事件執行相應之商品配送服務。Furthermore, the present invention provides an e-commerce offline ordering system, which includes an order module and a distribution module, wherein the order module is disposed in a physical store, and includes: an ordering unit, For the entity store, the goods ordering and collection operation is performed according to the consumption event to generate a corresponding transaction order; and the coding unit is configured to allocate an order delivery code for the transaction order generated by the ordering unit. The distribution module is disposed at the network e-commerce, and is configured to receive the order delivery code to obtain transaction order information corresponding to the order delivery code, and the network e-commerce company performs the corresponding product delivery service for the consumption event. .

較佳地,上述系統中,該網路電商係具有配送服務平台,該配送模組係設置於該網路電商之配送服務平台。Preferably, in the above system, the network e-commerce system has a distribution service platform, and the distribution module is disposed on the distribution service platform of the network e-commerce.

較佳地,上述系統中,該配送服務平台復具有會員管理模組以及登錄管理模組,該會員管理模組用於提供一使用者編輯註冊會員資料以成為該網路電商之註冊會員,並儲存該註冊會員資料,其中,該註冊會員資料至少包括有該使用者之會員帳號及其配送地址信息,其中,該會員帳號係為手機號碼、EMAIL地址、身份證件號碼或會員編號,該登錄管理模組用於提供輸入該會員帳號以登錄該網路電商之配送服務平台。Preferably, in the above system, the delivery service platform has a member management module and a login management module, and the member management module is configured to provide a user to edit the registered member information to become a registered member of the network e-commerce. And storing the registered member information, wherein the registered member information at least includes the member account number of the user and the delivery address information thereof, wherein the member account number is a mobile phone number, an email address, an ID number or a member number, and the login The management module is used to provide a delivery service platform for inputting the member account to log in to the network e-commerce.

較佳地,上述系統中,該配送模組復包括依據該登錄管理模組輸入之該會員帳號,自該會員管理模組所儲存之註冊會員資料中查詢與該輸入之會員帳號對應之配送地址信息,據以為產生該消費事件的使用者執行相應之商品配送服務。Preferably, in the above system, the distribution module includes the member account entered according to the login management module, and the registration address corresponding to the input member account is queried from the registered member data stored by the member management module. The information is such that the user who generated the consumer event performs a corresponding merchandise delivery service.

較佳地,上述系統中,該實體商鋪係具有網路交易終端,該接單模組係設置於該實體商鋪之網路交易終端。Preferably, in the above system, the entity store has a network transaction terminal, and the order module is set in the network transaction terminal of the entity store.

較佳地,上述系統中,該網路交易終端復包括第一傳送模組,用於提供商品配送服務界面,俾供指定一該網路電商,並自動連結至該指定之網路電商的配送服務平台。Preferably, in the above system, the network transaction terminal further comprises a first transmission module, configured to provide a product delivery service interface, for specifying a network e-commerce, and automatically connecting to the designated network e-commerce Distribution service platform.

較佳地,上述系統中,復包括電子設備,且該電子設備係具有第二傳送模組,用以將該編碼單元針對該交易訂單所分配之訂單配送代碼傳送至該網路電商,且該電子設備係透過該網路電商之客戶端應用程式、電話、簡訊、或登錄網頁之方式傳送該訂單配送代碼。Preferably, in the above system, the electronic device is further included, and the electronic device has a second transmitting module, and the order delivery code allocated by the encoding unit for the transaction order is transmitted to the network e-commerce, and The electronic device transmits the order delivery code through a client application of the network e-commerce, a phone, a newsletter, or a login webpage.

相較於習知技術,本發明之電子商務線下接單方法及其系統提供消費者於實體商鋪進行商品訂購及付款操作,以生成交易訂單,並針對該交易訂單分配一訂單配送代碼,透過將該訂單配送代碼傳送至網路電商,俾令該網路電商據以為該消費者執行該交易訂單之相關商品配送服務,藉此,消費者於購買商品後無需自提商品可減輕其負擔,還可消除消費者對於線上支付安全性的顧慮,亦可令消費者實體體驗商品的特性,以更充分地了解商品相關特性,藉以提升買賣雙方的交易成功率及服務品質。Compared with the prior art, the e-commerce offline order receiving method and system thereof provide a consumer for ordering and payment operations at a physical store to generate a transaction order, and assign an order delivery code to the transaction order. By transmitting the order delivery code to the network e-commerce, the network e-commerce is configured to perform the related product delivery service of the transaction order for the consumer, thereby, the consumer can reduce the need to pick up the product after purchasing the product. The burden can also eliminate consumers' concerns about the security of online payment, and also enable the consumer entity to experience the characteristics of the product to better understand the relevant characteristics of the product, so as to improve the transaction success rate and service quality of the buyers and sellers.

以下內容將搭配圖式,藉由特定的具體實施例說明本發明之技術內容,熟悉此技術之人士可由本說明書所揭示之內容輕易地了解本發明之其他優點與功效。本發明亦可藉由其他不同的具體實施例加以施行或應用。本說明書中的各項細節亦可基於不同觀點與應用,在不背離本發明之精神下,進行各種修飾與變更。The other aspects of the present invention will be readily understood by those skilled in the art from this disclosure. The invention may also be embodied or applied by other different embodiments. The details of the present invention can be variously modified and changed without departing from the spirit and scope of the invention.

請參閱圖1,其係用以說明本發明之電子商務線下接單方法之操作流程圖,如圖所示,首先執行步驟S100,提供消費者於實體商鋪進行商品訂購及付款操作,於本發明中,該實體商鋪係設置有網路交易終端,消費者可親臨實體商鋪以針對相關之商品進行體驗並選購,從而能實際了解商品之相關特性,且消費者可在該實體商鋪的網路交易終端執行相關商品之訂購及付款操作,並生成相應之交易訂單,於該交易訂單中係包括有例如商品名稱、商品型號、以及商品訂購數量等交易資訊。此外,前述的商品訂購及付款操作係可採用傳統方式,亦即,由該實體商鋪之銷售人員協助進行,亦可透過於該網路交易終端中安裝自助服務程式,而由消費者依照該網路交易終端上的相關操作提示,自行完成該商品訂購及付款操作,簡言之,也就是消費者與實體商鋪兩者採用面對面的方式來產生一筆消費事件,接著進行步驟S120。Please refer to FIG. 1 , which is a flow chart for explaining the operation of the e-commerce offline order receiving method of the present invention. As shown in the figure, step S100 is firstly executed to provide a consumer to order and pay for goods in a physical store. In the present invention, the entity shop is provided with an internet transaction terminal, and the consumer can visit the entity store to experience and purchase the related product, so that the relevant characteristics of the product can be actually understood, and the consumer can be in the entity. The online transaction terminal of the store performs the ordering and payment operation of the related goods, and generates a corresponding transaction order, and the transaction order includes transaction information such as the product name, the product model number, and the order quantity of the goods. In addition, the aforementioned merchandise ordering and payment operations may be performed in a conventional manner, that is, assisted by a salesperson of the physical store, or by installing a self-service program in the online transaction terminal, and the consumer The relevant operation prompt on the network transaction terminal completes the order and payment operation of the product by itself, in short, that is, the consumer and the physical store use a face-to-face manner to generate a consumption event, and then proceeds to step S120.

於步驟S120中,實體商鋪依消費事件完成商品訂購及收款操作而生成交易訂單後,針對該生成之交易訂單分配一訂單配送代碼,該訂單配送代碼可以是由數字及/或英文所組成的一串編碼,亦可為條形編碼或二維編碼,且該訂單配送代碼可以電子傳輸方式予以輸出,該電子傳輸方式包括有以簡訊方式傳送至消費者的手機上,或以EMAIL方式郵寄至消費者的電子信箱中,然並不以此為限;此外,該訂單配送代碼亦可以紙質列印方式予以輸出,接著進行步驟S140。In step S120, after the physical store generates a transaction order according to the consumption event to complete the product ordering and collection operation, an order delivery code is allocated for the generated transaction order, and the order delivery code may be composed of numbers and/or English. A series of codes may also be bar coded or two-dimensional coded, and the order delivery code may be outputted by electronic transmission, which may be transmitted to the consumer's mobile phone by way of a short message, or by EMAIL. It is not limited to the e-mail address of the consumer; in addition, the order delivery code can also be output in a paper printing manner, and then proceeds to step S140.

於步驟S140中,傳送訂單配送代碼至網路電子商務商家(以下簡稱為「網路電商」),其中,該傳送操作可藉由該實體商鋪之網路交易終端來執行,亦可藉由其他的電子設備來執行,請容於後續圖2A至圖2B中予以詳細描述,接著進行步驟S160。In step S140, the order delivery code is transmitted to the online e-commerce merchant (hereinafter referred to as "network e-commerce"), wherein the transfer operation can be performed by the online transaction terminal of the physical store, or It is executed by other electronic devices, which will be described in detail later in FIG. 2A to FIG. 2B, and then proceeds to step S160.

於步驟S160中,令該網路電商依據所接收之該訂單配送代碼,獲取該訂單配送代碼對應之交易訂單信息,並據以為該消費者執行相應之商品配送服務。較佳者,該消費者係預先為該網路電商之註冊會員,該網路電商係具有一配送服務平台,該平台中係儲存有該消費者之註冊會員資料,其中,該註冊會員資料至少包括有:該消費者之會員帳號以及配送地址信息,該會員帳號係可例如為該消費者之手機號碼、EMAIL地址、身份證件號碼或會員編號,針對同一會員帳號亦可同時編輯多個配送地址信息。於本案的實施例中,於傳送該訂單配送代碼之前,會先以該消費者預先於該網路電商所註冊之會員帳號登錄至該網路電商之配送服務平台(該登錄步驟請容於後續圖2A至圖2B中予以詳述),並於該網路電商之配送服務平台接收到該訂單配送代碼時,首先辨識該登錄之會員帳號信息,據以自該平台所儲存之註冊會員資料中查找出該會員帳號所對應之至少一配送地址信息並予以顯示,俾供該消費者於該所顯示之至少一配送地址信息中指定一配送地址並予以確認,以令該網路電商依據該訂單配送代碼所對應之交易訂單信息(即商品名稱、商品型號、以及商品訂購數量),將該消費者所訂購之相關商品配送至前述所確認之配送地址。In step S160, the network e-commerce obtains the transaction order information corresponding to the order delivery code according to the received order delivery code, and accordingly executes the corresponding product delivery service for the consumer. Preferably, the consumer is a registered member of the network e-commerce, the network e-commerce system has a delivery service platform, wherein the registered member information of the consumer is stored in the platform, wherein the registered member The information includes at least: a member account number of the consumer and a delivery address information, and the member account number can be, for example, a mobile phone number, an email address, an ID number, or a member number of the consumer, and the same member account can also be edited at the same time. Shipping address information. In the embodiment of the present application, before the delivery code of the order is transmitted, the consumer is pre-registered with the member account registered by the network e-commerce to the delivery service platform of the network e-commerce (this login step is required) As described in detail in FIG. 2A to FIG. 2B, and when the delivery service platform of the network e-commerce receives the order delivery code, first identifying the registered member account information, and the registration stored from the platform. Finding at least one delivery address information corresponding to the member account and displaying the information in the member profile, and the consumer specifies a delivery address in the at least one delivery address information displayed by the consumer and confirms the network address The merchant distributes the related products ordered by the consumer to the above-mentioned confirmed delivery address according to the transaction order information corresponding to the order delivery code (ie, the product name, the product model, and the order quantity of the product).

圖2A係用以說明本發明藉由網路交易終端執行圖1中步驟S140之一實施例操作流程圖。於本實施例中,將該訂單配送代碼傳送至該網路電商之操作係可藉由實體商鋪之網路交易終端來完成,且於該網路交易終端上的各項操作係可由該實體商鋪之銷售人員協助完成,亦可由消費者依據裝載於該網路交易終端上之自助服務程式的相關提示操作來自行完成。2A is a flow chart for explaining an operation of an embodiment of step S140 of FIG. 1 by the network transaction terminal. In this embodiment, the operation of transmitting the order delivery code to the network e-commerce can be completed by the physical transaction terminal of the physical store, and the operations on the network transaction terminal can be performed by the The salesperson of the physical store assists in the completion, and can also be completed by the consumer according to the prompt operation of the self-service program loaded on the network transaction terminal.

如圖所示,首先進行步驟S1411,提供實體商鋪之銷售人員或消費者登錄該實體商鋪之網路交易終端所提供之商品配送服務界面,接著進行步驟S1421。As shown in the figure, step S1411 is first performed to provide a product delivery service interface provided by a salesperson or a consumer of the physical store to the online transaction terminal of the physical store, and then proceed to step S1421.

於步驟S1421中,提供實體商鋪之銷售人員或消費者於該商品配送服務界面之相關欄位中輸入該消費者之會員帳號,具體而言,假設該消費者係預先為YAHOO電商之會員,其註冊的會員帳號係為該消費者的手機號碼,則於該商品配送服務界面中輸入該手機號碼,接著進行步驟S1431。In step S1421, the salesperson or the consumer who provides the physical store enters the member account of the consumer in the relevant field of the product delivery service interface, specifically, the consumer is a member of the YAHOO e-commerce in advance. If the registered member account is the mobile phone number of the consumer, the mobile phone number is input in the product delivery service interface, and then step S1431 is performed.

於步驟S1431中,令該商品配送服務界面依據該輸入之會員帳號,顯示與該會員帳號所對應之至少一網路電商。於本實施例中,該網路交易終端所提供之商品配送服務界面係為一面向各具有合作關係之網路電商(例如YAHOO、PCHOME、EBAY、淘寶等網路電商)的統一入口,並與各網路電商共享其註冊會員的會員帳號信息,需說明的是,本發明係考慮到消費者個人隱私問題,而僅開放本發明的商品配送服務界面共享該網路電商之會員帳號信息,然並不以此為限,亦可進一步共享註冊會員的聯繫方式或配送地址等信息。於一實施例中,該商品配送服務界面係依據消費者輸入的手機號碼,自資料庫中搜索以該手機號碼作為會員帳號之網路電商,即搜索到YAHOO電商並將其顯示於該商品配送服務界面中。於另一實施例中,若該消費者係以其手機號碼作為會員帳號同時註冊了YAHOO以及PCHOME兩家網路電商,則該商品配送服務界面係依據消費者輸入的手機號碼,自資料庫中搜索出以該手機號碼作為會員帳號之網路電商係有YAHOO以及PCHOME,則於該商品配送服務界面輸出顯示該兩家網路電商,接著進行步驟S1441。In step S1431, the product delivery service interface displays at least one network e-commerce corresponding to the member account according to the input member account. In this embodiment, the product delivery service interface provided by the network transaction terminal is a unified entrance for each network e-commerce (for example, YAHOO, PCHOME, EBAY, Taobao, etc.) And sharing the member account information of the registered member with each network e-commerce, it should be noted that the present invention considers the privacy issue of the consumer, and only opens the product delivery service interface of the present invention to share the network e-commerce. The member account information is not limited to this. It can further share the contact information or delivery address of the registered member. In an embodiment, the merchandise delivery service interface searches for a network e-commerce that uses the mobile phone number as a member account from the database according to the mobile phone number input by the consumer, that is, searches for the YAHOO e-commerce and displays it on the In the product delivery service interface. In another embodiment, if the consumer registers the YAHOO and PCHOME network e-commerce with the mobile phone number as the member account, the product delivery service interface is based on the mobile phone number input by the consumer, from the database. In the network e-commerce system in which the mobile phone number is used as the member account, YAHOO and PCHOME are displayed, and the two network e-commerce are displayed on the product delivery service interface, and then step S1441 is performed.

於步驟S1441中,提供實體商鋪之銷售人員或消費者指定一網路電商,以令該商品配送服務界面自動連結至該網路電商對應的配送服務平台,具體而言,實體商鋪之銷售人員或消費者可自該商品配送服務界面所顯示的網路電商中指定所欲執行配送服務的網路電商,例如指定YAHOO來執行訂購商品的配送服務,則網路交易終端之商品配送服務界面即自動連結至YAHOO對應之配送服務平台,接著進行步驟S1451。In step S1441, the salesperson or the consumer of the physical store is designated to specify a network e-commerce, so that the merchandise delivery service interface is automatically linked to the corresponding delivery service platform of the e-commerce, specifically, the physical store The salesperson or the consumer can specify the network e-commerce from which the delivery service is to be executed from the network e-commerce displayed on the merchandise distribution service interface, for example, designating YAHOO to execute the delivery service of the ordered merchandise, then the online transaction terminal The merchandise delivery service interface is automatically linked to the delivery service platform corresponding to YAHOO, and then proceeds to step S1451.

於步驟S1451中,提供實體商鋪之銷售人員或消費者於該網路電商之配送服務平台中輸入該訂單配送代碼,並傳送該訂單配送代碼。具體而言,於該商品配送服務界面自動連結至YAHOO相應之配送服務平台後,該配送服務平台中係具有一用於提供輸入訂單配送代碼之欄位,消費者透過於該欄位中輸入(以手工輸入或掃描的方式)該訂單配送代碼並予以確認,以將該訂單配送代碼傳送至YAHOO電商,俾令YAHOO電商為該消費者執行該交易訂單之商品配送服務。In step S1451, the salesperson or the consumer who provides the physical store inputs the order delivery code in the delivery service platform of the network e-commerce, and transmits the order delivery code. Specifically, after the product delivery service interface is automatically linked to the corresponding delivery service platform of YAHOO, the delivery service platform has a field for providing an input order delivery code, and the consumer inputs through the field ( The order delivery code is manually entered or scanned to confirm that the order delivery code is transmitted to the YAHOO e-commerce to enable the YAHOO e-commerce to perform the merchandise delivery service for the transaction order for the consumer.

此外,於該商品配送服務界面自動連結至該網路電商對應之配送服務平台後,復可包括一配送地址之確認操作步驟,具體而言,當消費者於YAHOO電商的註冊會員資料中編輯了兩個以上的配送地址信息,例如其一為本人家庭住址,其二為父母家庭住址,則在該商品配送服務界面自動連結至YAHOO之配送服務平台後,即會將該消費者之會員帳號下所有的配送地址信息顯示於該網路交易終端,俾供該消費者進行選擇。若消費者所購商品係為自己使用,則可選擇該本人家庭住址進行配送;若消費者所購商品係為贈送父母,則可選擇該父母家庭住址進行配送。較佳地,顯示於該網路交易終端上的配送地址信息可以進行部分字元的隱藏,以保護消費者的個人隱私。In addition, after the product delivery service interface is automatically linked to the delivery service platform corresponding to the network e-commerce, the re-inclusion includes a confirmation operation step of the delivery address, specifically, when the consumer is in the registered member information of the YAHOO e-commerce Edited more than two delivery address information, such as one of his home address, and the parent's home address, then the member of the consumer will be automatically connected to the YAHOO distribution service platform after the product delivery service interface All the shipping address information under the account is displayed on the online trading terminal for the consumer to select. If the consumer purchases the product for his own use, he or she can choose the home address for the delivery; if the consumer purchases the product as a gift, the parent's home address can be selected for distribution. Preferably, the delivery address information displayed on the network transaction terminal can hide part of the characters to protect the privacy of the consumer.

再者,於該商品配送服務界面自動連結至該網路電商對應之配送服務平台後,復可包括令消費者輸入該網路電商之帳戶登錄密碼的步驟,以進一步驗證該消費者的身份,並於該驗證通過後,始將該消費者之會員帳號下的所有配送地址信息回傳至該網路交易終端予以顯示。Furthermore, after the product delivery service interface is automatically linked to the delivery service platform corresponding to the network e-commerce, the re-application includes a step of allowing the consumer to input the account login password of the network e-commerce to further verify the consumer's Identity, and after the verification is passed, all the shipping address information under the member account of the consumer is returned to the online transaction terminal for display.

此外,補充說明的是,只要是在該網路電商通過會員註冊的使用者均可享用商品配送服務,舉例而言,付款的消費者與商品收件者可以為不同人,也就是,消費者可以將取得的訂單配送代碼轉送他人,例如以親朋好友作為商品的收件人,只要該收件人是網路電商的會員,該收件人可自行登錄至該網路電商並輸入訂單配送代碼後即可享有商品配送服務。當然,為會員身份的收件人或消費者均可自行登錄至該網路電商修改或設定所欲的配送地址信息。In addition, it is added that as long as the user who is registered by the member of the network e-commerce can enjoy the product delivery service, for example, the consumer of the payment and the recipient of the product can be different people, that is, consumption. The obtained order delivery code can be forwarded to others, for example, by using friends and relatives as the recipient of the product, as long as the recipient is a member of the network e-commerce, the recipient can log in to the network e-commerce and input After the order delivery code, you can enjoy the goods delivery service. Of course, the recipient or consumer who is a member of the membership can log in to the network e-commerce to modify or set the desired delivery address information.

圖2B係用以說明本發明藉由網路交易終端執行圖1中步驟S140之另一實施例操作流程圖。於本實施例中,同樣係藉由實體商鋪之網路交易終端以將該訂單配送代碼傳送至該網路電商。如圖所示,首先進行步驟S1412,提供實體商鋪之銷售人員或消費者登錄網路交易終端所提供之商品配送服務界面,接著進行步驟S1422。2B is a flow chart for explaining another embodiment of the present invention in which step S140 of FIG. 1 is executed by the network transaction terminal. In this embodiment, the order delivery code is transmitted to the network e-commerce by the physical transaction terminal of the physical store. As shown in the figure, first step S1412 is performed to provide a merchandise store salesperson or a consumer to log in to the merchandise delivery service interface provided by the web transaction terminal, and then proceed to step S1422.

於步驟S1422中,於該商品配送服務界面顯示至少一網路電商俾供選擇,具體而言,該網路交易終端所提供之商品配送服務界面係為一面向各具有合作關係之網路電商的統一入口,例如YAHOO、PCHOME、EBAY、淘寶等,並於該商品配送服務界面中顯示YAHOO、PCHOME、EBAY以及淘寶的網路電商名稱俾供選擇,接著進行步驟S1432。In step S1422, at least one network e-commerce service is displayed on the product delivery service interface. Specifically, the product delivery service interface provided by the network transaction terminal is a network communication with a cooperative relationship. The unified import of the business, such as YAHOO, PCHOME, EBAY, Taobao, etc., and display the network e-commerce name of YAHOO, PCHOME, EBAY and Taobao in the product delivery service interface, and then proceed to step S1432.

於步驟S1432中,指定一網路電商,以自動連接至該網路電商之配送服務平台,例如,若消費者係為YAHOO的註冊會員,則可於該商品配送服務界面中指定YAHOO作為配送服務商,以令該商品配送服務界面自動連結至YAHOO相應之配送服務平台,接著進行步驟S1442。In step S1432, a network e-commerce is specified to automatically connect to the e-commerce merchant's delivery service platform. For example, if the consumer is a registered member of YAHOO, YAHOO may be specified in the merchandise delivery service interface. The delivery service provider causes the product delivery service interface to be automatically linked to the corresponding delivery service platform of YAHOO, and then proceeds to step S1442.

於步驟S1442中,於該網路電商之配送服務平台中輸入會員帳號以進行登錄,具體而言,當該商品配送服務界面連結至YAHOO相應之配送服務平台後,可輸入消費者於YAHOO上註冊的會員帳號,例如手機號碼以登錄YAHOO之配送服務平台,此外,該網路電商之配送服務平台的登錄操作驗證亦可為會員帳號及其帳號登錄密碼的組合,具體請參考前述圖2A之相關說明,接著進行步驟S1452。In step S1442, a member account is input in the delivery service platform of the network e-commerce to log in. Specifically, when the product delivery service interface is linked to the corresponding delivery service platform of YAHOO, the consumer can be input to YAHOO. Registered member accounts, such as mobile phone numbers, are used to log in to YAHOO's delivery service platform. In addition, the login operation verification of the network e-commerce's delivery service platform can also be a combination of the member account and its account login password. For details, please refer to Figure 2A above. For the description, proceed to step S1452.

於步驟S1452中,於該網路電商之配送服務平台中輸入該訂單配送代碼,並傳送該訂單配送代碼。具體而言,消費者可透過將該訂單配送代碼輸入至YAHOO配送服務平台所提示之相關輸入欄位中並予以確認,以將該訂單配送代碼傳送至YAHOO電商。此外,於登錄YAHOO配送服務平台後,亦可包括一配送地址之確認操作步驟,具體請參考前述圖2A之相關說明。In step S1452, the order delivery code is input in the delivery service platform of the network e-commerce, and the order delivery code is transmitted. Specifically, the consumer can transmit the order delivery code to the YAHOO e-commerce by inputting the order delivery code into the relevant input field prompted by the YAHOO delivery service platform and confirming it. In addition, after logging in to the YAHOO distribution service platform, a confirmation operation step of the delivery address may be included. For details, please refer to the related description of FIG. 2A.

於本案實施例中,該圖1中步驟S140的操作除可藉由實體商鋪之網路交易終端來執行之外,亦可透過其他的電子設備來完成,也就是消費者無需局限於該實體商鋪內,亦可在家中或該實體商鋪之外的其他區域,隨時隨地利用其所擁有的相關電子設備來完成步驟S140的操作,其中,該電子設備係可為智慧型手機、平板電腦、以及筆記型電腦等具有通訊功能之電子設備,以下係以四種方式予以說明,消費者可依據實際需求而選擇下述任意一種方式來執行。In the embodiment of the present invention, the operation of step S140 in FIG. 1 can be performed by a network transaction terminal of a physical store, or by other electronic devices, that is, the consumer does not need to be limited to the entity. In the shop, the operation of step S140 can be completed by using the related electronic device owned by the user at any place other than the physical store, where the electronic device can be a smart phone or a tablet. And electronic devices with communication functions, such as notebook computers, are described in four ways. Consumers can choose any of the following methods to perform according to actual needs.

方式一:開啟裝載於電子設備中之該網路電商對應之客戶端應用程式(例如手機APP、平板APP、或電腦客戶端程式)並進行登錄,亦即,輸入消費者之會員帳號以登錄該客戶端應用程式,並於該客戶端應用程式之指定欄位中輸入該訂單配送代碼並予以傳送,以將該訂單配送代碼傳送至該網路電商。Method 1: Open the client application (such as mobile app, tablet app, or computer client program) corresponding to the e-commerce account installed in the electronic device and log in, that is, enter the consumer account number to log in. The client application enters the order delivery code in the designated field of the client application and transmits the order delivery code to the network e-commerce.

方式二:藉由該電子設備直接登入該網路電商對應之網頁平台,透過輸入該消費者之會員帳號以登錄至該網路電商之配送服務平台,並於該配送服務平台之指定欄位中輸入該訂單配送代碼並予以傳送,以將該訂單配送代碼傳送至該網路電商。Method 2: The electronic device directly logs into the webpage platform corresponding to the network e-commerce, and enters the member account of the consumer to log in to the delivery service platform of the e-commerce company, and in the designated column of the delivery service platform The order delivery code is entered in the bit and transmitted to transmit the order delivery code to the network e-commerce.

方式三:利用電子設備(如手機)撥打該網路電商之客服電話,並可選擇以人工方式或自助語音服務模式按照相關提示輸入該訂單配送代碼,以將該訂單配送代碼傳送至該網路電商。Method 3: Using an electronic device (such as a mobile phone) to call the customer service phone of the network e-commerce, and optionally inputting the order delivery code according to the prompt in a manual mode or a self-service voice service mode, to transmit the order delivery code to the network. Road e-commerce.

方式四:利用電子設備(如手機)編輯包含有該訂單配送代碼之簡訊,並將該編輯簡訊傳送至該網路電商指定的簡訊服務中心,以將該訂單配送代碼傳送至該網路電商。Method 4: using an electronic device (such as a mobile phone) to edit a short message containing the order delivery code, and transmitting the edited short message to a short message service center designated by the network e-commerce to transmit the order delivery code to the network power Business.

圖3係用以說明本發明之電子商務線下接單系統之基本系統架構圖,如圖所示,本發明的電子商務線下接單系統100係主要由接單模組110以及配送模組120所構成。其中,該接單模組110係設置於實體商鋪20,具體而言,該實體商鋪200係具有網路交易終端,該接單模組110係設置於該實體商鋪20之網路交易終端200,並具有訂購單元111以及編碼單元112。3 is a schematic diagram showing the basic system architecture of the e-commerce offline order receiving system of the present invention. As shown in the figure, the e-commerce offline order receiving system 100 of the present invention mainly comprises an order module 110 and a distribution module. 120 constitutes. The order module 110 is disposed in the physical store 20, specifically, the entity store 200 has a network transaction terminal, and the order module 110 is set on the network transaction of the entity store 20 The terminal 200 has a ordering unit 111 and an encoding unit 112.

訂購單元111係用於供該實體商鋪20依消費事件進行商品訂購及收款操作,並生成相應之交易訂單1111。The ordering unit 111 is used for the entity store 20 to perform merchandise ordering and collection operations according to the consumption event, and generates a corresponding transaction order 1111.

編碼單元112係用以針對該訂購單元111所生成之交易訂單1111分配一訂單配送代碼1121,其中,該訂單配送代碼1121係可為一串由數字及/或英文所組成的編碼,亦可為條形編碼或二維編碼的形式。The encoding unit 112 is configured to allocate an order delivery code 1121 to the transaction order 1111 generated by the ordering unit 111, wherein the order delivery code 1121 can be a series of codes consisting of numbers and/or English, or Bar coded or two-dimensional coded form.

配送模組120則係設置於網路電商30,用於接收該訂單配送代碼1121(具體接收方式請容於下述圖4A及4B中予以詳述),以獲取該訂單配送代碼1121對應之交易訂單1111信息,俾供該網路電商30據以為消費者40執行相應之商品配送服務。The distribution module 120 is disposed in the network e-commerce 30, and is configured to receive the order delivery code 1121 (the specific receiving mode is described in detail in FIG. 4A and FIG. 4B below) to obtain the corresponding order delivery code 1121. The transaction order 1111 information is used by the network e-commerce provider 30 to perform the corresponding merchandise delivery service for the consumer 40.

於本發明之實施例中,請參閱圖4A圖的電子商務線下接單系統100A所示的網路電商30A,該網路電商30A係具有配送服務平台301A,該配送模組120A係設置於該網路電商30A之配送服務平台301A,且該配送服務平台301A復具有會員管理模組320以及登錄管理模組330,其中會員管理模組320係用於提供該消費者40編輯註冊會員資料以成為該網路電商30A之註冊會員,並儲存該註冊會員資料,其中,該註冊會員資料至少包括有該消費者之會員帳號及其配送地址信息,而該會員帳號係可例如為手機號碼、EMAIL地址、身份證件號碼或會員編號等信息。而該登錄管理模組330則係用於提供輸入該會員帳號以登錄該網路電商30A之配送服務平台301A。消費者可先行藉由該登錄管理模組330輸入會員帳號,以登錄至該網路電商30A之配送服務平台301A,並於該配送服務平台301A之相關欄位中輸入該訂單配送代碼1121並予以傳送,以令該配送模組120A接收該訂單配送代碼1121並獲取與之對應之交易訂單信息,並依據該登錄管理模組330所輸入之會員帳號,自該會員管理模組320所儲存之註冊會員資料中提取該會員帳號對應之配送地址信息,俾供該配送模組120A據以執行相應之商品配送服務。In the embodiment of the present invention, please refer to the network e-commerce 30A shown in the e-commerce offline order receiving system 100A of FIG. 4A. The network e-commerce 30A has a delivery service platform 301A, and the distribution module 120A is The distribution service platform 301A is provided in the network e-commerce provider 30A, and the distribution service platform 301A has a member management module 320 and a login management module 330. The member management module 320 is used to provide the consumer 40 to edit the registration. The member information is to become a registered member of the online e-commerce 30A, and the registered member information is stored, wherein the registered member information includes at least the member account number of the consumer and its delivery address information, and the member account number can be, for example, Mobile phone number, EMAIL address, ID number or membership number. The login management module 330 is configured to provide a delivery service platform 301A that inputs the member account to log in to the network e-commerce 30A. The consumer can enter the member account by the login management module 330 to log in to the delivery service platform 301A of the network e-commerce 30A, and input the order delivery code 1121 in the relevant field of the delivery service platform 301A. The delivery module 120A receives the order delivery code 1121 and obtains the transaction order information corresponding thereto, and stores the information from the member management module 320 according to the member account entered by the login management module 330. The registered member information is extracted from the distribution address information corresponding to the member account, and the distribution module 120A is configured to execute the corresponding product delivery service.

再者,藉由圖4A所示的電子商務線下接單系統100A再進一步說明圖3之傳送訂單配送代碼傳送至網路電商之一實施例系統架構圖,如圖所示,於本實施例中,該實體商鋪20A之網路交易終端200復包括有第一傳送模組210A,以藉由該第一傳送模組211A將該編碼單元112A針對該交易訂單1111A所分配之訂單配送代碼1121A傳送至該網路電商30A,具體而言,該第一傳送模組210A係透過提供一商品配送服務界面211A,其中,該商品配送服務界面211A係為一面向各具有合作關係之網路電商30A的入口,並共享各網路電商30A之註冊會員的會員帳號信息,消費者40可透過該商品配送服務界面211A指定一網路電商30A,俾藉由該商品配送服務界面211A自動連結至該指定網路電商30A相應的配送服務平台301A,並透過於該配送服務平台301A之指定欄位中輸入該訂單配送代碼1121A,以將其傳送至該指定的網路電商30A。Furthermore, the system architecture diagram of the embodiment of the transmission order delivery code of FIG. 3 transmitted to the network e-commerce is further illustrated by the e-commerce offline order receiving system 100A shown in FIG. 4A, as shown in the figure. For example, the physical transaction terminal 200 of the physical store 20A includes a first transmission module 210A for the order delivery code assigned by the coding unit 112A to the transaction order 1111A by the first transmission module 211A. The first delivery module 210A is configured to provide a product delivery service interface 211A, wherein the product delivery service interface 211A is a network for each partnership relationship. The e-commerce 30A portal and the member account information of the registered members of each network e-commerce 30A are shared, and the consumer 40 can designate a network e-commerce 30A through the merchandise distribution service interface 211A, through which the merchandise delivery service interface 211A Automatically connecting to the corresponding delivery service platform 301A of the designated network e-commerce 30A, and inputting the order delivery code 1121A into the designated field of the delivery service platform 301A to transmit it to the designated Internet e-commerce 30A.

請繼續參閱圖4B,其係用以說明圖3之傳送訂單配送代碼傳送至網路電商之另一實施例系統架構圖,如圖所示的電子商務線下接單系統100B的實施例中,係藉由一電子設備400以傳送該訂單配送代碼1121至網路電商30A,具體而言,該電子設備400係可例如為智慧型手機、平板電腦或筆記型電腦等,並係具有第二傳送模組410,藉以將該編碼單元1121針對該交易訂單1111所分配之訂單配送代碼1121傳送至該網路電商30,其中,該電子設備400係可透過登錄手機APP、撥打電話、傳送簡訊以及直接登錄網路電商30A之網頁平台等方式來傳送該訂單配送代碼1121。Please refer to FIG. 4B, which is a system architecture diagram for explaining another embodiment of the transmission order delivery code of FIG. 3 transmitted to the network e-commerce. In the embodiment of the e-commerce offline order receiving system 100B as shown in the figure. The electronic device 400 transmits the order delivery code 1121 to the network quotient 30A. Specifically, the electronic device 400 can be, for example, a smart phone, a tablet computer, or a notebook computer. The second transmitting module 410 is configured to transmit the order delivery code 1121 allocated by the encoding unit 1121 to the transaction order 1111 to the network e-commerce 30, wherein the electronic device 400 can log in to the mobile phone APP, make a call, and transmit The order delivery code 1121 is transmitted by way of a short message and a webpage platform directly registered to the network e-commerce 30A.

綜上所述,本發明之電子商務線下接單方法及其系統係將網路電商之線上交易活動延伸至線下,以擴展其銷售管道,透過提供消費者於實體商鋪進行商品訂購及付款操作,以消除消費者對於線上支付安全性的顧慮,亦可提供消費者實體體驗商品的特性,可滿足消費者對於服飾以及鞋類等商品的購買需求;此外,針對該線下生成之交易訂單,本發明係可自動分配一相應的訂單配送代碼,透過將該訂單配送代碼傳送至網路電商,俾令該網路電商據以為該消費者執行該交易訂單之相關商品配送服務,如此,消費者於購買商品後無需自提商品以減輕其負擔,從而提升買賣雙方的交易成功率及服務品質。In summary, the e-commerce offline order receiving method and system thereof of the present invention extend the online trading activity of the network e-commerce to the offline to expand the sales pipeline, and provide the consumer to order the goods through the physical store. And payment operations to eliminate consumer concerns about the security of online payments, and to provide consumer entities to experience the characteristics of goods, to meet consumer demand for clothing and footwear, etc.; in addition, for the offline generation In the transaction order, the present invention automatically assigns a corresponding order delivery code, and transmits the order delivery code to the network e-commerce, and causes the network e-commerce to execute the related product delivery service of the transaction order for the consumer. In this way, consumers do not need to pick up the goods after purchasing the goods to reduce the burden, thereby improving the transaction success rate and service quality of the buyers and sellers.

上述實施例僅例示性說明本發明之原理及功效,而非用於限制本發明。任何熟習此項技術之人士均可在不違背本發明之精神及範疇下,對上述實施例進行修飾與改變。因此,本發明之權利保護範圍,應如本發明申請專利範圍所列。The above embodiments are merely illustrative of the principles and effects of the invention and are not intended to limit the invention. Modifications and variations of the above-described embodiments can be made by those skilled in the art without departing from the spirit and scope of the invention. Therefore, the scope of the invention should be as defined in the scope of the invention.

S100~S160‧‧‧步驟
S1411~S1451‧‧‧步驟
S1412~S1452‧‧‧步驟
100,100A,100B‧‧‧電子商務線下接單系統
110,110A‧‧‧接單模組
111,111A‧‧‧訂購單元
1111,1111A‧‧‧交易訂單
112,112A‧‧‧編碼單元
1121,1121A‧‧‧訂單配送代碼
120,120A‧‧‧配送模組
20,20A‧‧‧實體商鋪
200,200A‧‧‧網路交易終端
210,210A‧‧‧第一傳送模組
211,211A‧‧‧商品配送服務界面
30,30A,30B‧‧‧網路電商
301,301A‧‧‧配送服務平台
320‧‧‧會員管理模組
330‧‧‧登錄管理模組
40‧‧‧消費者
400‧‧‧電子設備
410‧‧‧第二傳送模組
S100~S160‧‧‧Steps
S1411~S1451‧‧‧Steps
S1412~S1452‧‧‧Steps
100,100A, 100B‧‧‧E-commerce offline ordering system
110,110A‧‧‧ orders module
111,111A‧‧‧Ordering unit
1111,1111A‧‧‧Transaction Order
112, 112A‧‧‧ coding unit
1121,1121A‧‧‧Order delivery code
120,120A‧‧‧Distribution module
20, 20A‧‧‧ physical shops
200,200A‧‧‧Internet trading terminal
210,210A‧‧‧first transmission module
211,211A‧‧‧Commodity Delivery Service Interface
30, 30A, 30B‧‧‧Internet e-commerce
301,301A‧‧‧Delivery Service Platform
320‧‧‧Member Management Module
330‧‧‧ Login Management Module
40‧‧‧ Consumers
400‧‧‧Electronic equipment
410‧‧‧Second transmission module

圖1係用以說明本發明之電子商務線下接單方法之操作流程圖;1 is a flow chart for explaining the operation of the e-commerce offline order receiving method of the present invention;

圖2A及圖2B係用以說明本發明藉由網路交易終端執行圖1中步驟S140之操作流程圖;2A and FIG. 2B are flowcharts for explaining the operation of the present invention by performing step S140 in FIG. 1 by using a network transaction terminal;

圖3係用以說明本發明之電子商務線下接單系統之基本系統架構圖;3 is a schematic diagram showing the basic system architecture of the e-commerce offline order receiving system of the present invention;

圖4A係用以說明圖3之傳送訂單配送代碼傳送至網路電商之一實施例系統架構圖;以及4A is a system architecture diagram for explaining an embodiment of the transmission order delivery code of FIG. 3 transmitted to a network e-commerce;

圖4B係用以說明圖3之傳送訂單配送代碼傳送至網路電商之另一實施例系統架構圖。4B is a system architecture diagram for explaining another embodiment of transmitting the delivery order delivery code of FIG. 3 to the network e-commerce.

S100~S160‧‧‧步驟 S100~S160‧‧‧Steps

Claims (18)

一種電子商務線下接單方法,該方法係包括以下步驟: 提供消費者於實體商舖進行商品訂購及付款操作,並據以生成相應之交易訂單; 針對該交易訂單分配一訂單配送代碼; 傳送該訂單配送代碼至網路電商;以及 令該網路電商依據所接收之該訂單配送代碼與消費者於該網路電商的會員資料,獲取該訂單配送代碼對應之交易訂單信息,並據以為該消費者執行相應之商品配送服務。An e-commerce offline order receiving method, the method comprising the steps of: providing a consumer to perform a merchandise ordering and payment operation at a physical store, and generating a corresponding transaction order; assigning an order delivery code to the transaction order; transmitting the The order delivery code to the network e-commerce; and the network e-commerce obtains the transaction order information corresponding to the order delivery code according to the received order delivery code and the member information of the consumer on the network e-commerce, and according to The consumer is expected to perform the corresponding merchandise distribution service. 如申請專利範圍第1項所述之電子商務線下接單方法,其中,該消費者係預先為該網路電商之註冊會員,該網路電商係具有配送服務平台,並儲存有該消費者之註冊會員資料,該註冊會員資料至少包括有該消費者之會員帳號及配送地址信息,其中,該會員帳號係為手機號碼、EMAIL地址、身份證件號碼或會員編號。The method for order receiving an e-commerce according to claim 1, wherein the consumer is a registered member of the network e-commerce, and the e-commerce system has a delivery service platform and stores the The registered member information of the consumer, the registered member information at least includes the member account number and the delivery address information of the consumer, wherein the member account number is a mobile phone number, an email address, an ID number or a member number. 如申請專利範圍第2項所述之電子商務線下接單方法,其中,該實體商鋪端係設置有網路交易終端,該方法係藉由該網路交易終端傳送該訂單配送代碼至該指定之網路電商的配送服務平台。The e-commerce offline order receiving method according to claim 2, wherein the physical store terminal is provided with a network transaction terminal, and the method transmits the order delivery code to the network transaction terminal. The designated network e-commerce distribution service platform. 如申請專利範圍第3項所述之電子商務線下接單方法,其中,藉由該網路交易終端傳送該訂單配送代碼至該網路電商的配送服務平台之前,復包括以下處理步驟: 登入該網路交易終端所提供之商品配送服務界面,並藉由該商品配送服務界面輸入該消費者之會員帳號; 顯示與該會員帳號對應之至少一網路電商; 於該顯示之至少一網路電商中指定一網路電商,以連結至該指定之網路電商的配送服務平台;以及 於該指定之網路電商的配送服務平台輸入該訂單配送代碼,並予以傳送。The e-commerce offline order receiving method as claimed in claim 3, wherein the following processing steps are included before the online transaction terminal transmits the order delivery code to the network e-commerce delivery service platform: Logging in to the product delivery service interface provided by the network transaction terminal, and inputting the member account of the consumer through the product delivery service interface; displaying at least one network e-commerce corresponding to the member account; at least one of the displays A network e-commerce provider specifies a network e-commerce to connect to the designated e-commerce merchant's delivery service platform; and the order delivery code is input and transmitted on the designated network e-commerce delivery service platform. 如申請專利範圍第3項所述之電子商務線下接單方法,其中,藉由該網路交易終端傳送該訂單配送代碼至該網路電商的配送服務平台之前,復包括以下處理步驟: 登入該網路交易終端所提供之商品配送服務界面; 於該商品配送服務界面顯示至少一網路電商俾供選擇; 於該顯示之至少一網路電商中指定一網路電商,以連結至該指定之網路電商的配送服務平台; 於網路電商的配送服務平台中輸入該會員帳號以進行登錄;以及 於該指定之網路電商的配送服務平台輸入該訂單配送代碼,並予以傳送。The e-commerce offline order receiving method as claimed in claim 3, wherein the following processing steps are included before the online transaction terminal transmits the order delivery code to the network e-commerce delivery service platform: Log in to the product delivery service interface provided by the network transaction terminal; display at least one network e-commerce option on the product distribution service interface; specify a network e-commerce in at least one of the displayed network e-commerce Connect to the designated network service provider's delivery service platform; enter the member account to log in to the network e-commerce's delivery service platform; and enter the order delivery code on the designated network e-commerce's delivery service platform And send it. 如申請專利範圍第2項所述之電子商務線下接單方法,其中,該消費者係具有電子設備,前述傳送該訂單配送代碼至網路電商的步驟係藉由該消費者之電子設備傳送該訂單配送代碼至該網路電商的配送服務平台。The e-commerce offline order receiving method according to claim 2, wherein the consumer has an electronic device, and the step of transmitting the order delivery code to the network e-commerce is performed by the electronic device of the consumer The order delivery code is transmitted to the delivery service platform of the network e-commerce. 如申請專利範圍第6項所述之電子商務線下接單方法,復包括於該電子設備安裝該網路電商之客戶端應用程式,俾透過該客戶端應用程式輸入該訂單配送代碼,並將其傳送至該網路電商的配送服務平台的步驟。The method for ordering an e-commerce offline according to claim 6 of the patent application, comprising: installing a client application of the network e-commerce in the electronic device, inputting the order delivery code through the client application, and The steps to transfer it to the network e-commerce's delivery service platform. 如申請專利範圍第6項所述之電子商務線下接單方法,復包括藉由該電子設備以語音電話或簡訊方式將該交易配送配送代碼傳送至該網路電商的配送服務平台的步驟。The method for ordering an e-commerce offline according to claim 6 of the patent application, comprising the step of transmitting the transaction delivery delivery code to the delivery service platform of the network e-commerce by means of the electronic device by voice call or short message. . 如申請專利範圍第6項所述之電子商務線下接單方法,復包括藉由該電子設備登錄至該網路電商之網頁平台,並透過該網頁平台輸入該訂單配送代碼,以將其傳送至該網路電商的配送服務平台的步驟。The e-commerce offline order receiving method as described in claim 6 includes the electronic device logging in to the webpage platform of the e-commerce company, and inputting the order delivery code through the webpage platform to The steps to the delivery service platform of the network e-commerce. 一種電子商務線下接單系統,該系統係包括: 接單模組,係設置於實體商鋪,其包括: 訂購單元,係供該實體商鋪依消費事件進行商品訂購及收款操作,以生成相應之交易訂單;以及 編碼單元,係用以針對該訂購單元所生成之交易訂單分配一訂單配送代碼;以及 配送模組,係設置於網路電商,用於接收該訂單配送代碼,以獲取該訂單配送代碼對應之交易訂單信息,俾供該網路電商據以為該消費事件執行相應之商品配送服務。An e-commerce offline ordering system, the system comprising: an order module, which is disposed in a physical store, and includes: an ordering unit, wherein the entity stores the goods ordering and collecting operation according to the consumption event, Generating a corresponding transaction order; and a coding unit for allocating an order delivery code for the transaction order generated by the ordering unit; and a delivery module, configured to receive the order delivery code by the network e-commerce Obtaining the transaction order information corresponding to the order delivery code, and the network e-commerce company performs the corresponding merchandise delivery service for the consumption event. 如申請專利範圍第10項所述之電子商務線下接單系統,其中,該網路電商係具有配送服務平台,該配送模組係設置於該網路電商之配送服務平台。The e-commerce offline order receiving system according to claim 10, wherein the network e-commerce system has a distribution service platform, and the distribution module is disposed on the network e-commerce distribution service platform. 如申請專利範圍第11項所述之電子商務線下接單系統,其中,該配送服務平台復包括: 會員管理模組,用於提供一使用者編輯註冊會員資料以成為該網路電商之註冊會員,並儲存該註冊會員資料,其中,該註冊會員資料至少包括有該使用者之會員帳號及其配送地址信息,其中,該會員帳號係為手機號碼、EMAIL地址、身份證件號碼或會員編號;以及 登錄管理模組,用於提供輸入該會員帳號以登錄該網路電商之配送服務平台。The e-commerce offline order receiving system according to claim 11, wherein the distribution service platform comprises: a member management module, configured to provide a user to edit the registered member information to become the network e-commerce Registering a member and storing the registered member information, wherein the registered member information includes at least a member account number of the user and a delivery address information thereof, wherein the member account number is a mobile phone number, an email address, an ID number or a member number And a login management module for providing a delivery service platform for inputting the member account to log in to the network e-commerce. 如申請專利範圍第12項所述之電子商務線下接單系統,其中,該配送模組復包括依據該登錄管理模組輸入之該會員帳號,自該會員管理模組所儲存之註冊會員資料中提取與該輸入之會員帳號對應之配送地址信息,據以為產生該消費事件的使用者執行相應之商品配送服務。The e-commerce offline order receiving system of claim 12, wherein the distribution module comprises the member account registered according to the login management module, and the registered member data stored by the member management module The delivery address information corresponding to the input member account is extracted, and the corresponding product delivery service is executed for the user who generates the consumption event. 如申請專利範圍第13項所述之電子商務線下接單系統,其中,該實體商鋪係具有網路交易終端,該接單模組係設置於該實體商鋪之網路交易終端。The e-commerce offline order receiving system of claim 13 , wherein the entity store has an internet transaction terminal, and the order module is disposed at an online transaction terminal of the entity store. 如申請專利範圍第14項所述之電子商務線下接單系統,其中,該網路交易終端復包括第一傳送模組,用於提供商品配送服務界面,俾供指定一該網路電商,並自動連結至該指定之網路電商的配送服務平台。The e-commerce offline order receiving system according to claim 14, wherein the network transaction terminal further comprises a first delivery module, configured to provide a product delivery service interface, for specifying a network e-commerce And automatically link to the designated network e-commerce distribution service platform. 如申請專利範圍第13項所述之電子商務線下接單系統,復包括電子設備,且該電子設備係具有第二傳送模組,用以將該編碼單元針對該交易訂單所分配之訂單配送代碼傳送至該網路電商。The e-commerce offline order receiving system of claim 13 further comprising an electronic device, and the electronic device has a second transmitting module for distributing the order allocated by the encoding unit for the transaction order. The code is sent to the network e-commerce. 如申請專利範圍第16項所述之電子商務線下接單系統,其中,該電子設備係透過該網路電商之客戶端應用程式、電話、簡訊、或登錄網頁之方式傳送該訂單配送代碼。The e-commerce offline order receiving system of claim 16, wherein the electronic device transmits the order delivery code through a client application of the network e-commerce, a phone, a newsletter, or a login webpage. . 如申請專利範圍第12項所述之電子商務線下接單系統,其復包括電子設備,該使用者為產生該消費事件的消費者或一商品收件者,該使用者透過該電子設備並以該網路電商之客戶端應用程式、電話、簡訊、或登錄網頁之方式傳送該訂單配送代碼。The e-commerce offline order receiving system according to claim 12, further comprising an electronic device, wherein the user is a consumer or a product recipient who generates the consumer event, and the user passes the electronic device The order delivery code is transmitted by the web e-commerce client application, phone, newsletter, or login webpage.
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