201131502 六、發明說明： 【發明所屬之技術領域】 基於==係涉及_種健康照護服務系統，特別係指-種 護服境及遠端管理來提供客製化服務内容的健康照 【先前技術】 隨：國内醫療體系的建構曰益完善，使得國人目前在 二!二°的過程中’都已能依據本身的狀況及需求來順利 取件適當的醫療服務。 近幾年來，為了節省醫療成本以及能夠有效率地及早 病，遠距居家健康監測及照護服務的相關計書已逐 2在各地推展’以期能藉由在日常居家生活上期 ，的健康監測’而可以記錄在短時間内無法察覺的疾： ;生理機能退化之徵兆。並且，根據統計資料顯= =出&病患中，有-定的比例會因為相關併發症、術後 设原不良、病患本身因素等原因，而在兩週内因同一病因 而再度住院。由此可見，針對剛出院的病患或需長期觀察 的病患而言，日常居家生活的觀察及監測是有其必要性及 重要性。 而就目前所開發出來的遠距居家照護平台來看，雖然 可以提供遠距的照護服務’但是實際上在相關的配套措施 上，卻仍有;^盡完善的地方。使得在整個騎上仍有其困 難點，甚至是有更耗費人力的情形。 舉例來講，由於病患並非無時無刻都處於固定條件的 環境場所，賴輕絲·平纟絲財效率且定時地 獲得病患的相關生理資訊。當然，也有大部分原因是因為 4/21 201131502 f生理資訊’致使遠距居家照 ^發揮財的功效。再者，遠距居家職平台往往僅二 =:式化的照護服務’使得常常會因為病患所回傳的： -s不足或缺漏而導致監測照護上的疏失。此外 ，端的部分’也需要有醫護人員隨時待命，並錢行人為 針及，，如此將會造成人力資源的浪費。因此: 及整合=^距居家照護平台而言，仍有進—步加以改善 【發明内容】 有鑑於此，本發明所要解決的技術問題在於，利 3科技’針對出院病患來提供完善及客製化的健康昭= 報:理於家中能根據提醒而定時地回 錢設計上’透過專㈣統來做 為m病心生理量測資訊的依據，讓病患 =有較為客觀且-致性的評估標準。進而驗據專= 統的監控結果來提錢崎病患的加值服咖容。’、 系統根it:明所一方案，提供一種健康照護服務 2 ΐ 一資料飼服器、一介面服務伺服器、一資 4=理早几、一專家系統單元及一加值服務祠服器。其中 資料伺服器是儲存複數筆病患病歷，介面 ，資·服器，並且包含—具有複數個導入介面的^ ==丄Γ透ϊ其中之-導入介面來接收至少-病患的 Α ΐ’、貝Λ。=貝料處理單元是連接資料介接介面及資料 =益’用來將生理量測資訊轉換為一數據資料，並將數 :料更新δ己錄於相對應的病患病歷。專㈣統單元 接資料伺服器’用來監控該些病患病歷以分別產生一執行 5/21 201131502 程序碼，並將該些執行財碼分別更新記錄 務他器是連接資料词服器並:: ILt; 行程序碼來分職供至少一健康照 帽_服務线所能_的功效在 於二提供出院病患多元化彈性的資訊上傳回報管道，並201131502 VI. Description of the invention: [Technical field to which the invention pertains] Based on == relates to a health care service system, in particular to a health care service and remote management to provide a customized photo of the service content [previous technology] 】 With: The construction of the domestic medical system is perfect, so that the Chinese people are now able to smoothly pick up appropriate medical services according to their own conditions and needs in the process of the second! In recent years, in order to save medical costs and to be able to treat diseases early and effectively, the relevant home health monitoring and care services related books have been promoted in various places to achieve health monitoring through the daily life of the home. It is possible to record diseases that are not detectable in a short period of time: signs of physiological deterioration. Moreover, according to the statistics, == out of the patients, the proportion of patients will be re-hospitalized for the same cause within two weeks due to related complications, postoperative adverse conditions, and the patient's own factors. It can be seen that the observation and monitoring of daily home life is necessary and important for patients who have just discharged from hospital or those who need long-term observation. As far as the long-distance home care platform is developed, although it can provide remote care services, it is actually still in the relevant supporting measures; This makes it difficult to get on the entire ride, even in a more labor-intensive situation. For example, because patients are not in an environment where they are always in a fixed condition, Lai Sisi and Ping Yusi get the relevant physiological information of the patients efficiently and regularly. Of course, most of the reason is because 4/21 201131502 f physiological information 'has caused long-distance home photos to play the role of money. Moreover, the long-distance home-based platform often only has two =: styled care services, which often leads to the loss of monitoring care due to the lack of or lack of -s. In addition, the part of the end needs to be attended by medical staff, and the money is used by the pedestrians. This will result in waste of human resources. Therefore: and integration = ^ from the home care platform, there are still steps to improve [invention] In view of this, the technical problem to be solved by the present invention is that Li 3 Technology 'provides perfect and guest for discharged patients The health of the system is as follows: According to the reminder, the family can regularly return the money according to the reminder to design the basis for the physiological measurement information of the disease through the special (four) system, so that the patient = more objective and relevant Evaluation criteria. In addition, the results of the examinations are used to assess the value-added service of patients with Kanzaki. ', system root it: a program to provide a health care service 2 ΐ a data feeding device, an interface service server, a capital 4 = a few days, an expert system unit and a value-added service server . The data server stores a plurality of patient medical records, interfaces, servers, and includes - a plurality of import interfaces ^ == 丄Γ through the introduction interface to receive at least - the patient's Α ΐ ' , Bellow. = The bedding processing unit is connected to the data interface and the data = Yi' is used to convert the physiological measurement information into a data, and the number of updates is recorded in the corresponding patient's medical record. The special (four) unified unit access data server is used to monitor the medical records of the patients to generate an execution 5/21 201131502 program code, respectively, and to update the records of the execution codes respectively to connect the data word processor and: : ILt; line code to be divided into at least one health photo cap _ service line can _ the effect is to provide a diversified flexible information upload return pipeline for discharged patients, and
化地提供持触的健康職以及較佳的術後復原進 =理用照護服務系統及醫護人員之雙軌機制 進订健康,，、、護，W魏加舰務舰^的整合及管理 有效降低祕院所的人力浪f，A幅提高人員的利用率。 此外更可透過整合性m療服務，以較經濟的人力及醫 療成本來提供最佳病患不需要親自到醫院 來，便能在家中獲得醫療院所所提供的延續性照護。 以上之概述與接下來的詳細說明及附圖，皆是為了能 進一步說明本發明為達成預定目的所採取之方式、手段= 功效。而㈣本發_其他目的及優點，將在後續的=明 及圖式中加以闡述。Provide the health of the contact and the better postoperative recovery into the health care service system and the dual-track mechanism of the medical staff to customize the health,,, and protection, the integration and management of the W Weijia shipping ship ^ effectively reduced The human resources of the secretarial institution f, A increase the utilization rate of personnel. In addition, through integrated m treatment services, the most cost-effective manpower and medical costs to provide the best patients do not need to go to the hospital in person, they can get the continuous care provided by the hospitals at home. The above summary, the following detailed description and the accompanying drawings are intended to further illustrate the manner, means, and effect of the present invention for achieving the intended purpose. And (4) the other purposes and advantages of this issue will be explained in the following paragraphs and diagrams.
【實施方式】 本發明之健康照護服務系統是基於家庭病房、遠端管 =的基礎下所進行的資軌細設計，讓狀病患在居家 環境下，還能夠延續性地獲得醫療院所所提供的健康照護 服務。透過本發明的料，翻患於家巾能根據適時的提 醒信息而定時地回報生理量測資訊。在系統端方面，透過 專家系統來做為判斷病患生理量測資訊的依據，讓病患的 即時生理狀泥能具有較為客觀且一致性的評估標準，進而 提供更為貼近病患的加值服務内容。 6/21 201131502 必須說明的是，在健康照護服務系統運作上，為了可 ^順利接㈣病患所上傳的生理制資訊，病患端原則上 《具有足夠且適當的生理量測設備，以制出病患本身所 需回報的相關數值。在此並非為本發明所討論之事項，並 且有關生理量測設備的種類也並非本發明所限制。 請參考第-圖，為本發明健康照護服務系統的實施例 方塊圖如圖所示，本實施例提供一種健康照護服 二其包資料錬HU、-介面服務倾器12= 資 鲁 ；冲处單元、一專豕系統單元I4及一加值服務伺服器 15。其中，健康照護服務系統！是架設於醫療院所，在運 作上是針對病患於醫療院所就醫診治後的病患病歷來隨時 進行皿控，並且及時地提醒病患依醫嘱來定時上傳.回報 生理里測貪訊，以形成延續性的關懷及照護。此外，更可 依權限來提供給醫師、醫護人員、病患、病患家屬及照護 者進行相關資訊的查詢或交流等。 在架構上，資料伺服器11是包含：一儲存單元U1及 • 一加解密模組112。其中的儲存單元111是用來儲存複數筆 病患病歷，以形成資料庫來提供後續進行查詢、存取及更 新等行為。而病患病歷中所記載的内容，大致上是醫師在 為病患進行診治時所記錄的病情、相關用藥、復健及回診 . 預約等資訊，以及對病患所囑咐的生理量測資訊之回報時 間頻率。當然’亦可包含其他更多詳細的醫病内容，在此 並無加以限制。 。。一此外，加解密模組112是連接儲存單元m，由於儲存 早70 111中都是儲存具有個人隱私性且重要性較高的病患 病歷，因此it過加解龍組112來提供安全_保護機g ' 7/21 201131502 。當資料4司服器11接彳纟# y $ 加解_ m會先111時， :=:ΐ資：資:::器11接收讀取請求來對儲 v ^ .. 夺加解密模組112則是進行一解密 的广串二麻可以順利提供。如此，讓儲存單元m中 勺病患病歷之相關資訊都可具有加密的保護。 ;ι面服務伺服益12是連接資料飼服器η，用來提供資 iUu入及查轉相關服務。介面服務伺服器η包含：一資 ;斗介接介面丨2卜—建立及維護介面122及-查詢介面123 t中’資料/1接介面丨21具有複數個不同傳輸型態的導 入"面’讓病患可以依據目前所處的環境條件來選擇其中 之導入"面來上傳回報生理量測資訊，大幅增加便利性 及實用性。 、補充說明的是，生理量測資訊是屬於封包資料，用來 傳：€病患所輸入的-登錄帳號、密碼以及病患所量測的相 關生，量測值。當資料介接介面121接收到病患的登錄帳 旒及密碼並經由介面服務伺服器12的驗證確認後，資料介 接介面121會先依據病患的登錄帳號來取得資料祠服器11籲 中相對應的病患病歷’並依據病患病歷來產生一客製化量 測資訊需求表。如此一來’資料介接介面121中的導入介 面即可依據客製化量測資訊需求表來逐一提示及要求病患 輸入生理量測資訊。藉由本發明的此一設計，導入介面所 呈現出來的所有量測項目就會完全是符合病患所需要量測 的生理里’則資訊’讓病患可以直覺式地進行輸入已量測好 的生理量测資訊，減少病患的困擾。 如第一圖所示，本實施例的導入介面是例如包含一語 8/21 201131502 音總機介面1211、一網頁登錄介面1212及一第三方傳輸介 面1213。其中，語音總機介面1211是透過一公用電話網路 (Public Switched Telephone Network ’ PSTN)來接收病患輸入 資訊；網頁登錄介面1212是透過一網際網路(internet)或一 行動網路(GPRS、3G)來接收病患輸入資訊；而第三方傳輸 介面1213則是可透過公用電話網路、網際網路或行動網路 來接收病患輸入資訊。 以下針對不同的導入介面來分別進一步說明： Φ 語音總機介面1211是屬於電話語音的服務，用以提供 語音服務系統來接受病患進行輸入生理量測資訊。由於公 用電話網路是屬於較為普及的傳輸型態，因此病患可以較 方便地透過有線電話或手機來進行上傳生理量測資訊。此 外，依據本實施例客製化的設計機制，語音總機介面1211 會依據病患所輸入的登錄帳號來提供專屬的語音服務流程 ’以讓病患感受到客製化的個人服務之外，更提升了語音 系統操作使用上的便利性。再者，針對病患在輸入生理量 • __操作流程上’語音總機介面1211是設計為統-接 受數字三碼之表達方式，讓病患不需針對不同的量測項目 來學習不同的數值輸入方式。舉例來講，假設某一病患所 需回報的生理量測資訊包含收縮壓、舒張壓溫三項數 值，於是在依據專屬的語音服務流程引導之下，可逐一'輸 人120」、〇8〇」及「365」三組數值，以分別代表收縮壓 120 mmHg、舒張壓80 mmHg及體溫36 5度。 網頁登錄介面⑵2是利用網頁資訊頁=的顯示方式來 提供病患進行登錄及輸入生理量測資訊。同樣的，網頁登 錄介面如也會依據客製化的設計機制，來提供病患專屬 9/21 201131502 則項目頁面選單’以供逐項進行 言，是一為明確且 第三方傳輸介面1213是用來搭配第三方業 =器的上傳回報管道。舉例來講，假設病; 、广择Γ方f者所設計的乡數值生理量測儀11 (依據病患本身 ;丙:於U生理制儀II在量測到病[Embodiment] The health care service system of the present invention is based on the fine design of the family ward and the remote tube, so that the patient can continue to obtain the medical institution in the home environment. Health care services provided. Through the material of the present invention, the household towel can regularly report the physiological measurement information according to the timely reminding information. On the system side, through the expert system as the basis for judging the patient's physiological measurement information, the patient's immediate physiological mud can have a more objective and consistent evaluation criteria, thereby providing a more close value to the patient. Service Content. 6/21 201131502 It must be stated that in the operation of the health care service system, in order to smoothly connect (4) the physiological information uploaded by the patient, the patient side is in principle "having sufficient and appropriate physiological measurement equipment to make The relevant value of the patient's own return. This is not the subject of the present invention, and the type of physiological measuring device is not limited by the present invention. Please refer to the first figure, which is a block diagram of an embodiment of the health care service system of the present invention. The present embodiment provides a health care clothing package data 錬HU, interface service detent 12= 资鲁; The unit, a dedicated system unit I4 and a value added service server 15. Among them, the health care service system! It is set up in a medical institution. It is operated at a time to control the patient's medical history in the medical institution. It also promptly reminds the patient to upload it regularly according to the doctor's advice. To form a continuous care and care. In addition, it is possible to provide physicians, medical staff, patients, family members of the patients and caregivers with relevant information for inquiry or communication. In terms of architecture, the data server 11 includes: a storage unit U1 and an encryption and decryption module 112. The storage unit 111 is configured to store a plurality of patient medical records to form a database to provide subsequent queries, accesses, and updates. The contents recorded in the patient's medical record are roughly the information recorded by the physician during the diagnosis and treatment of the patient, related medications, rehabilitation and return visits, appointments, etc., as well as physiological measurement information on the patients. Report the time frequency. Of course, you can also include other more detailed medical information, which is not limited here. . . In addition, the encryption and decryption module 112 is connected to the storage unit m. Since the storage is stored in the early 70 111, the patient medical record with high personal privacy and high importance is stored, so it is added to the solution group 112 to provide security_protection. Machine g ' 7/21 201131502. When the data 4 server device 11 is connected to # y $ 加解_ m will first 111, :=: ΐ: capital::: device 11 receives the read request to the storage v ^ .. capture encryption module 112 is to carry out a decryption of the wide string of two hemp can be provided smoothly. In this way, the information related to the patient's medical record in the storage unit m can be protected by encryption. ι面服务服务益12 is a connection data feeding device η, which is used to provide iUu entry and check related services. The interface service server η includes: a fund; a docking interface 丨 2 - the setup and maintenance interface 122 and the query interface 123 t in the 'data / 1 interface 丨 21 has a plurality of different transport types of the import " 'Let patients be able to select the imported " face to upload the physiological measurement information according to the current environmental conditions, greatly increasing convenience and practicality. In addition, the physiological measurement information belongs to the package data, which is used to transmit: the entry account, the password, and the relevant measurement and measurement value measured by the patient. After the data interface interface 121 receives the patient's login account and password and confirms the verification through the interface service server 12, the data interface interface 121 first obtains the data according to the patient's login account. Corresponding patient medical records 'and generate a customized measurement information demand table based on the patient's medical history. In this way, the introduction interface in the data interface interface 121 can promptly and promptly input the physiological measurement information according to the customized measurement information request table. With this design of the present invention, all the measurement items presented by the introduction interface are completely in line with the physiological needs of the patient, and the information can be intuitively input by the patient. Physiological measurement information to reduce the troubles of patients. As shown in the first figure, the import interface of this embodiment includes, for example, a language 8/21 201131502 audio switchboard interface 1211, a web page login interface 1212, and a third party transmission interface 1213. The voice switchboard interface 1211 receives patient input information through a Public Switched Telephone Network (PSTN); the webpage login interface 1212 is through an internet or a mobile network (GPRS, 3G). To receive patient input information, and the third-party transmission interface 1213 can receive patient input information through the public telephone network, the Internet or the mobile network. The following is further explained for different import interfaces: Φ The voice switchboard interface 1211 is a service for telephone voice, which is used to provide a voice service system to accept patient input physiological measurement information. Since the public telephone network is a more popular transmission type, patients can easily upload physiological measurement information through a wired telephone or a mobile phone. In addition, according to the customized design mechanism of the embodiment, the voice switchboard interface 1211 provides a dedicated voice service flow according to the login account entered by the patient's, so that the patient feels the customized personal service, and Improves the convenience of using the voice system. In addition, for the patient to enter the physiological volume • __ operation process, the 'voice switchboard interface 1211 is designed to accept the digital three-code expression, so that patients do not need to learn different values for different measurement items. Input. For example, suppose that the physiological measurement information of a patient's required return includes three values of systolic blood pressure and diastolic blood pressure. Therefore, under the guidance of the exclusive voice service process, one can input one by one, 〇8 〇" and "365" three values to represent systolic blood pressure 120 mmHg, diastolic blood pressure 80 mmHg and body temperature 36 5 degrees. The webpage login interface (2) 2 uses the display mode of the webpage information page to provide the patient to log in and input physiological measurement information. Similarly, the webpage login interface will also provide the patient-specific 9/21 201131502 project page menu for the itemized item based on the customized design mechanism. It is clear and the third-party transmission interface 1213 is used. Come with the third-party industry's upload return pipeline. For example, assume the disease; and choose the township numerical physiological measuring instrument 11 (depending on the patient itself; C: measuring the disease in the U physiological instrument II)
=便會自動連線第三方傳輸介面咖來將病患的J 、龍：ί進彳了上傳。當然’病患端所擁有❹數值生理量 二益是内魏錄有病患本身的登錄帳號及密石馬，以能順 t動連線第二方傳輸介面1213。而第三方傳輸介面 1213 5取胃依據客製化的設計機制來接收固定資訊長度大小 的生理量測資訊。 a八接下來’在介面服務伺服器12中的建立及維護介面122 i刀其在架構上是連接資料伺服器11，並且依據一開設 核限來提供—建立及維護該些病患病歷之服務。更具體來 講’ ^就是时提供給賴人員_限鍵立病患病歷， 或者=供給醫師依權限來記錄病患病情、相關用藥、復健 、回沴預約及生理量測資訊之回報時間頻率等資訊。 /值得一提的是，假設醫療院所原先已配置有一醫病管 理系統的話，則本實施例的建立及維護介面122更是可以 透過整合技術來連接到醫療院所原本的醫病管理系統， /方便醫護人員及醫師在不需改變原本的操作習慣即可進 仃刼作。對此，本實施例並無加以限制相關的應用態樣。 查d旬介面123是連接資料祠服器11，並且依據二查詢 權限來提供一查詢該些病患病歷之服務。具體來講，查詢 10/21 201131502 介面123是屬於開放式的網頁查詢頁面，不管是醫師、醫 護人員、病患、病患家屬及照護者，只要是具有查詢權限 的使用者，皆可透過介面服務伺服器12的帳號密碼之認證 ，進行查珣其權限所能查詢到的病患病歷之資訊。 =貝料處理單元13是連接資料介接介面12ι及資料伺服 器11，並且能夠辨識不同導入介面(語音總機介面丨211、網 登錄介面1212或第三方傳輸介面丨213)所傳遞的生理量測 資訊，並進而將生理量㈣訊轉換為—數據資料，以更新 記錄於資料舰器11中所屬的病患病歷。在實際設計上， 資料處理單元I3是進一步包含：一解析模組131及一事件 管理，組132。其中，解析馳131是依據—編碼原則來將 生理量測資訊轉換還原為數據資料，當然實際針對不同的 導入介面，所使用的編碼原則也就會有所不同。舉例來 ，假設網頁登錄介面1212是傳遞一個31 by㈣生理量測 ，、而解析模組131便可依所設計的編碼原則而 原出成12項數據，以儲存至資料伺服器11中。 事件管理模組132是用來記錄及管理資料處 f訊内容。在設計上，事件管理模組成 疋連接解析杈組131，並且採用一事件 每隔一時間即將所記錄的數據資料彙整 為一=擋二做為曰後查詢歷史事件記錄的依據/彙整 專豕系統早元14是連接資料飼服器η，用來 儲，單元in中所齡的所有病患病歷，並二二控 的每-病患病歷會即時產生▲執行程序{，来= 監控該病患病歷之後所需進行的後續程序。此外=在 广’專豕系 11/21 201131502 統單元14針對病患病歷監控所產生 步進行更新記錄於原本所屬的絲 丁程序竭’會進- 續程序的依據。 宁’以做為執行後 在本實施例的設計上，專家务絲 病歷是可例如產生—常規提醒事件、監控每-病肩 專人諮詢事件之執行程序碼。具體而+、常關懷事件或-在監控病患絲時，細編郁;單元^ 根據病患所上傳回報的生理量測資訊= It will automatically connect the third-party transmission interface to upload the patient's J, Dragon: ί. Of course, the patient has a numerical value of the physiological value. The second benefit is that the internal Wei recorded the patient's own login account and Mi Shima, so that the second party transmission interface 1213 can be connected. The third-party transmission interface 1213 5 takes the stomach according to the customized design mechanism to receive the physiological measurement information of the fixed information length. The following is the setup and maintenance interface 122 in the interface service server 12, which is architecturally connected to the data server 11, and is provided according to an open limit - establishing and maintaining the medical records of the patients. . More specifically, '^ is the time to provide the _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ And other information. / It is worth mentioning that, assuming that the medical institution has been configured with a medical management system, the establishment and maintenance interface 122 of the present embodiment can be connected to the medical institution's original medical management system through integration technology. / Convenient for medical staff and physicians to enter the work without changing the original operating habits. In this regard, the present embodiment does not limit the related application aspects. The check interface 123 is connected to the data server 11, and provides a service for querying the medical records of the patients according to the second query authority. Specifically, the query 10/21 201131502 interface 123 is an open webpage inquiry page, whether it is a doctor, a medical staff, a patient, a patient's family and a caregiver, as long as the user has the query authority, the interface can be accessed through The authentication of the account password of the service server 12 is performed to check the information of the patient's medical record that can be queried by the authority. The bedding processing unit 13 is connected to the data interface 12 and the data server 11, and can recognize the physiological measurement transmitted by different import interfaces (the voice switch interface 211, the network login interface 1212 or the third-party transmission interface 213). The information, and then the physiological quantity (four) information is converted into data data to update the patient medical record recorded in the data ship 11. In actual design, the data processing unit I3 further includes: an analysis module 131 and an event management group 132. Among them, the resolution Chi 131 is based on the principle of coding to convert the physiological measurement information into data data. Of course, the coding principles used will be different for different import interfaces. For example, it is assumed that the webpage login interface 1212 is to pass a 31 by (four) physiological measurement, and the parsing module 131 can be converted into 12 items of data according to the designed coding principle for storage in the data server 11. The event management module 132 is used to record and manage the content of the data. In the design, the event management module is composed of the connection analysis group 131, and an event is used to aggregate the recorded data data into a block================================================================ The system early element 14 is connected to the data feeding device η, which is used to store all the patient's medical records in the unit in, and the second-to-patient medical record will immediately generate ▲ execution procedures {, to = monitor the disease Follow-up procedures required after the medical record. In addition, in the Guang's Department of Specialized Department 11/21 201131502, the unit 14 updates the record of the patient's medical record monitoring and records the basis of the original program. Ning's as a post-execution In the design of this embodiment, the expert wire medical record is an executable program code that can generate, for example, a regular reminder event and monitor each-sick person's consultation event. Specific +, often care events or - when monitoring the diseased silk, fine-tuned; unit ^ physiological measurement information based on the patient's return
程序碼；以及依據病患病歷中’醫-所特別二丄，執1 懷時間來產生專人諮詢事件之執行財碼。㈤、寻人1 其中’常規提醒事件是例如包含— 用藥提醒、-復健資訊及一回診提醒 醒、一 :由：執行程序碼來代表，而此處所舉==The program code; and according to the patient's medical history, the medical doctor's special two-in-one, take the time to generate the execution code of the special person consultation event. (5) Finding people 1 Among the 'regular reminder events are, for example, containing - medication reminders, - rehabilitation information, and a reminder reminder, wake up, one: by: executing the program code to represent, and here ==
此外，在生理量測提醒的部分，更可進—步區分為一 及時量測提醒及-逾時量測提醒。及時量測提醒是指在正 常狀況下，會依據醫嘱的定期回報時間，而在預設前一特 定時間來產生-鱗量測提醒之執行程序碼，讓健康照服 務糸統1能夠據此來提醒病患及時上傳回報生理量測資訊 ;而逾時量測提_是指在超過醫_定期回報時間之後 ，仍未接收到病患所上傳回報的生理量測資訊時所產生的 -逾時量測提醒之執行程序碼.，.讓健康照護服務緖1能 據此提醒病患已經逾期上傳回報生理量測資訊。 12/21 201131502 承上’健康照護服務系統i中所設計的加值服務祠服 器15是用來連接資料伺服器u，並且依據該些病患病歷中 的執行程序碼來分職供至少—健康賴服務。 在實際設計上，加值服務伺服器15更進—步包含：一 提醒信息產生器151及-人員排程單元152。提醒信息產生 益151是依據常規提醒事件之執行程序碼來觸發產生一提 醒信息，並將該提醒信息發送給存在該常規提醒事件之執 仃程序碼的病患病歷所屬的病患。其中，提醒信自之 是設計依據不同的執行程序碼來選擇關聯的信息内。容。 此外，提醒信息產生器151在健康 規劃上是屬於電腦自動發送的程序，不需醫護人;= tΠ。而其發送的媒介可例如是以簡訊、電子郵件 由、广日等通知方式來告知病患。在實際應用上，可以 發送媒介，或者由提醒信息產生器⑸ 來自動選擇魏，纽並無加以關。 方式 人員排程單元152是儲存一人員於 、 據異常隨事件或專人軸事件’並且依 一補釦产吨 等仔之執订長序喝來觸發產生 =，以通知人員輪班聯絡表 。讓醫護人員㈣即時受到通知而實 5 貝 諮詢等服務。 ’丁'订後續的關懷或 舉例來講，假設料人員接㈣人 發出的異常關懷事件之通知信號時，代表右二52所 測資料產生異常的現象。此時，醫護=心的生理量 及判斷後’主動地致電給該病患，以進行健=自行評估 而在必要時或情況較嚴重時，人 建康關概服務； °貝更可進一步協同 13/21 201131502 師來進行評估及判斷，並主動致電給該病患以督 提 早回診來確認健康狀況。 〜 另外，假設醫護人員接收到人員排程單元】52所發出 的專人諮詢事件之通知信號時，代表醫師在病患病歷中有 指示此時需主動進行電話訪問。於是，醫護人員便可致電 給該病患’並以互動式的方式來充分瞭解病患目前的心理 5周適、衛教資§fl以及是否需要協助等。 服藤?之架構說明’得以完成本發明健康照護 服務本統1 n值得—提的是，透過本發明的 件的相關程序，完全可以由健康照護服務 來主動執订’而有·常關懷事件及專人諮詢事件 、目關程序’貞彳由健康轉服務㈣2來達 員來介入執行。如此-來，讓本發明能提供健 隻服務^統1及醫護人員之雙軌機制的照護服務。 自產：：例疋進一步舉例說明本發明在有關提醒信 心U 151及語音總機介面1211的實際運作態樣。 通去ΐΓΐΐ二圖’為本發明提醒信息產生器的電話語音 會呈圖。前述提過，提醒信息產生器151 知作$，。，規，醒事件之執行程序碼來觸發產生-通 例r二、、U料齡*通知病患，而本實補即是舉 的發送執行程序碼，而利用電話語音通知 並以提醒仏息產生器151取得病患的聯絡方式’ 是音致電給病患(受話方)(隨）。在此必須敘明的 同鍵值來方式可例如是透過_ 疋或否之回應，也可例如是直接以聲音應 14/21 201131502 答的方式來回應’在此並無加以限制。 在接通後進行確認是否為病患本人(S2〇3)。若步驟 (S203)的確認結果為^ ’則表示目前病患並不方便接聽，而 由他人接聽，於是要求回應方便致電之時間(S2G5)，以讓提 醒信息產生器151屆時能再進行通知。若步驟(S2G3)的確認 結果為是，則進-步詢問病患衫已量測生理量測資訊 (S207)。 若步驟(S2G7)的賴結果為是，則表示病患已量測完生 理量測資訊，只是尚未進行上傳畴。於是便詢問目前是 否方便進行回報(S209)。若步驟(S2〇9)的判斷結果為是，則 隨即切換進入總機語音介面12ii(S211)，以由屬於導入介 面的總機語音介面1211來引導病患完成上傳回報生理量測 資訊。 、 而若步驟(S207)的判斷結果絲，表示病患目前尚未量 測生理量測資訊；或者步驟(S209)的判斷結果為否，表示病 患目刖已量測完生理量測資訊，但並不方便進行上傳回報 。此時，提醒信息產生器151便播放提醒量測及回報之語 音仏息内容(S213)，以提醒病患目前已是逾時上傳回報，而 要求儘早回報。之後隨即切斷通話(S215)。 請再參考第三圖，為本發明語音總機介面所提供之語 音服務系統的運作實施例流程圖。 首先’當病患是透過公用電話網路來與健康照護服務 系統1進行連線時，進行啟動語音服務系統(S301)。同樣的 ’病患在輸入生理量測資訊的操作流程上，用來輸入内容 的方式可例如是透過電話按鍵來輸入，也可例如是直接以 聲音應答的方式來輸入，在此並無加以限制。 15/21 201131502 在開始進入語音服務程序後’先要求輸入登錄帳號及 密碼(S303)，以進行驗證。並且若登錄帳號或密碼錯誤，則 會要求確認後重新輸入。等到驗證登錄帳號及密碼正確時 ’便依據登錄帳號來自資料伺服器11中取得相對應的病串 病歷(S305)。進而再依據病患病歷來產生一客製化量測資訊 需求表(S307) ’藉以讓語音總機介面〗211是依據客製化量 測為需求表來逐一引導病患輸入生理量測資訊(§3〇9)。 由於不同病患所需上傳回報的生理量測資訊實際上是 有所不同的，因此在步驟(S309)之後，進一步判斷是否完成 輸入(S311)。若步驟(S311)的判斷結果為否，則表示客製化 _ 量測資訊需求表中的所需生理量測資訊尚未全部完成，於 是重複執行步驟(S309)之步驟流程。直到步驟(S3U)的判斷 結果為是，表示目前病患已完成輸入所需的生理量測資訊 ，於是完整地重述一遍本次輸入的生理量測資訊(S3n)，並 加以詢問是否有所錯誤(S315)。 若步驟(S315)的判斷結果為是，則表示有錯誤，於是重 複執行步驟(S3G9)之步驟流程，以要求病患重新進行輸入； 反之若步驟(S315)的判斷結果為否，則表示正確，於是完成鲁 上傳回報生理量測資訊，並切斷通話(S317)。 附帶-提的是，在上述第二圖及第三圖的步驟流程中 ，所屬技術領域具有通常知識者可以了解，依據軟體程式 的設計，都會設計有輸入錯誤或輸入逾時的對應處理機制 ，因此在實施例中就不加以贅述。 綜上所述，本發明能提供出院病患多元化彈性的資訊 上傳回報管道，並且客製化地提供持續性龍康賴以及 較佳的術後復原進度管理等加值服務。此外，本發明可以 16/21 201131502 在有效降低醫魏所人力浪f的情m供健康 務系統及賴人貞之熟機制的賴服務，翻以較經斤 的人力及祕成本來提供最佳的照護品狀目的。藉以^ 病患不需要親自到醫療院所，即可在家中獲得院 提供的延續性照護。 ’、 n 惟，以上所述，僅為本發明的具體實施例之詳細說明 及圖式，本發明之所有範圍應以下述之申請專利範圍為準 任何熟悉②項技藝者在本發明之領域内，可輕易思及之 • 變化或修飾皆可涵蓋在以下本案所界定之專利範圍。 【圖式簡單說明】 第一圖係本發明健康照護服務系、统的實施例方塊圖； 第二圖係本發明提醒信息產生器的電話語音通知流程 的實施例流程圖；及 第二圖係本發明語音總機介面所提供之語音服務系統 的運作實施例流程圖。In addition, in the part of the physiological measurement reminder, it can be further divided into a timely measurement reminder and a time-out measurement reminder. Timely measurement reminder means that under normal conditions, according to the regular return time of the doctor's order, the execution code of the -scale measurement reminder is generated at a preset specific time, so that the health care service system 1 can be based thereon. Remind the patient to upload the physiological measurement information in time; and the overtime measurement _ refers to the time-out period when the physiological measurement information uploaded by the patient has not been received after the doctor's regular return time is exceeded. The measurement reminder execution program code.,. Let the health care service Xu 1 can remind the patient that the physiological measurement information has been overdue. 12/21 201131502 The value-added service server 15 designed in the 'Health Care Service System i' is used to connect to the data server u, and is divided according to the execution code in the patient's medical records for at least - Health depends on service. In actual design, the value-added service server 15 further includes: a reminder information generator 151 and a staff scheduling unit 152. The reminder information generating benefit 151 is to trigger the generation of an alerting information according to the execution code of the regular reminding event, and send the reminding information to the patient whose patient medical record has the executable program code of the regular reminding event. Among them, the reminder letter is designed to be based on different execution code to select the associated information. Rong. In addition, the reminder information generator 151 is a program automatically sent by the computer in the health planning, and does not require a medical person; = tΠ. The medium to which it is sent can be notified to the patient, for example, by way of notifications such as newsletters, emails, and broad days. In practical applications, the medium can be sent, or the reminder information generator (5) can automatically select Wei, and the new one is not closed. The person scheduling unit 152 is configured to store a person, according to an abnormal event or a special person event, and trigger a long-term drinking according to a binding allowance to notify the person to turn the contact list. Let the medical staff (4) be notified immediately and serve. 'Ding' sets the follow-up care or, for example, assuming that the notification signal of the abnormal care event issued by the person (4) is abnormal, the data on the right side of the second 52 is abnormal. At this time, the medical care = the physiological quantity of the heart and the judgment 'actively call the patient to carry out the self-assessment and, if necessary or when the situation is serious, the person Jiankang Guan service; ° Bei can further cooperate 13/ 21 201131502 The teacher came to evaluate and judge, and took the initiative to call the patient to review the early check-up to confirm the health status. ~ In addition, if the medical staff receives the notification signal of the special person consultation event issued by the personnel scheduling unit 52, the representative doctor has an indication in the patient's medical record that the telephone access is required at this time. Therefore, the medical staff can call the patient's and fully understand the patient's current psychological 5 weeks, the health education §fl and whether assistance is needed. The structure of the service vine? It is worthwhile to complete the health care service of the present invention. It is worth mentioning that through the relevant procedures of the invention, it is possible to actively perform the health care service. And the special person to consult the incident, the customs procedures '贞彳 from the health transfer service (4) 2 to reach the staff to intervene. In this way, the present invention can provide a care service for the dual-track mechanism of the health care system 1 and the medical staff. Self-production: The example further illustrates the actual operation of the present invention in relation to the reminder heart U 151 and the voice switchboard interface 1211. The second voice diagram of the reminder information generator of the present invention will be presented. As mentioned above, the reminder information generator 151 knows that it is $. , rules, wake up event execution code to trigger the generation - general case r 2, U age* to notify the patient, and this real complement is to send the execution code, and use the phone voice notification to remind the suffocation The device 151 obtains the contact information of the patient's voice call to the patient (receiver) (s). The manner in which the same key value must be clarified may be, for example, a response through _ 疋 or no, or may be responsive, for example, directly as a response to the voice. After the connection is made, it is confirmed whether it is the patient himself (S2〇3). If the confirmation result of the step (S203) is ^', it means that the patient is not convenient to answer, and the answer is received by another person, so that the time to call is convenient (S2G5), so that the reminder information generator 151 can be notified again. If the result of the confirmation in the step (S2G3) is YES, the patient's shirt has been further inquired to measure the physiological measurement information (S207). If the result of the step (S2G7) is YES, it means that the patient has measured the physiological measurement information, but the domain has not been uploaded yet. Then, it is asked whether it is convenient to return (S209). If the result of the step (S2〇9) is YES, then it switches to the switchboard voice interface 12ii (S211) to guide the patient to complete the uploading of the physiological measurement information by the switchboard voice interface 1211 belonging to the import interface. If the judgment result of the step (S207) is silk, it indicates that the patient has not yet measured the physiological measurement information; or the judgment result of the step (S209) is negative, indicating that the patient has measured the physiological measurement information, but It is not convenient to return the upload. At this time, the reminder information generator 151 plays the content of the slogan of the reminder measurement and the reward (S213) to remind the patient that the patient has now paid the timeout and requested the return as early as possible. The call is then disconnected (S215). Referring to the third figure, a flow chart of an operational embodiment of the voice service system provided by the voice switchboard interface of the present invention is shown. First, when the patient is connected to the health care service system 1 through the public telephone network, the activation voice service system is started (S301). The same method of inputting the physiological measurement information by the patient may be input by means of a telephone button, for example, or may be directly input by voice response, and is not limited thereto. . 15/21 201131502 After entering the voice service program, you are asked to enter the login account and password (S303) for verification. And if the login account or password is incorrect, you will be asked to confirm and re-enter. When the verification login account and the password are correct, the corresponding medical record is obtained from the data server 11 according to the login account (S305). Then, according to the patient's medical record, a customized measurement information demand form (S307) is generated. [By the voice switchboard interface 211 is to guide the patient to input physiological measurement information according to the customized measurement as a demand table (§ 3〇9). Since the physiological measurement information required for the uploading of the different patients is actually different, after the step (S309), it is further judged whether or not the input is completed (S311). If the result of the determination in the step (S311) is NO, it indicates that the required physiological measurement information in the customized information measurement request table has not been completely completed, and the step flow of the step (S309) is repeatedly performed. Until the judgment result of the step (S3U) is YES, it indicates that the patient has completed the physiological measurement information required for the input, and then completely re-stats the physiological measurement information (S3n) input this time, and asks whether there is any Error (S315). If the result of the determination in the step (S315) is YES, it indicates that there is an error, and then the step flow of the step (S3G9) is repeatedly performed to request the patient to re-enter the input; otherwise, if the result of the step (S315) is NO, the indication is correct. , then complete the Lu upload report physiological measurement information, and cut off the call (S317). Incidentally, in the flow of steps in the above second and third figures, those skilled in the art can understand that, according to the design of the software program, a corresponding processing mechanism for input errors or input timeouts is designed. Therefore, it will not be described in the embodiment. In summary, the present invention can provide a multi-disciplinary information uploading reward pipeline for discharged patients, and provide a value-added service such as continuous Long Kang Lai and better postoperative recovery schedule management. In addition, the present invention can provide the best service for the health care system and the familiarity mechanism of the health care system and the cost of the human body. Care for the purpose of the product. By the patient, the patient does not need to go to the medical institution in person, and can receive the continuity care provided by the hospital at home. The above description is only the detailed description and the drawings of the specific embodiments of the present invention, and all the scope of the present invention should be based on the following claims. Anyone skilled in the art will be in the field of the present invention. , can be easily thought of • Changes or modifications can be covered in the scope of patents defined in the following case. BRIEF DESCRIPTION OF THE DRAWINGS The first figure is a block diagram of an embodiment of the health care service system of the present invention; the second figure is a flow chart of an embodiment of the telephone voice notification process of the reminder information generator of the present invention; and the second figure A flow chart of an operational embodiment of a voice service system provided by the voice switchboard interface of the present invention.
【主要元件符號說明】 1健康照護服務系統 11資料伺服器 111儲存單元 112加解密模組 12介面服務伺服器 121資料介接介面 1211 §吾音總機介面 1212網頁登錄介面.. 1213第三方傳輸介面 17/21 201131502 122建立及維護介面 123查詢介面 】3資料處理單元 131解析模組 132事件管理模組 14專家系統單元 15加值服務伺服器 151提醒信息產生器 152人員排程單元 S201至S215，S301至S317流程圖步驟說明 18/21[Main component symbol description] 1 health care service system 11 data server 111 storage unit 112 encryption and decryption module 12 interface service server 121 data interface interface 1211 § my voice switchboard interface 1212 web page login interface.. 1213 third-party transmission interface 17/21 201131502 122 setup and maintenance interface 123 query interface] 3 data processing unit 131 analysis module 132 event management module 14 expert system unit 15 value-added service server 151 reminder information generator 152 staff scheduling units S201 to S215, S301 to S317 flowchart step description 18/21