201128548 六、發明說明： 【發明所屬之技術領域】 本發明關於一種配送管理系統，特別是 的商品配送管理系統。 種用於运端購物 【先前技術】 綜觀目前遠端購物（包括網路購物及電視購物）的商 過銷售商所提供的平台建立訂單後，銷售商再聯:: 1司將商品送至消費者的手上，—般來說，消費者可透過 配送的方絲取得自⑽㈣商品，第—錢銷㈣結合物流公 习將商品直接送達至消費者的家中（即所謂的宅配），另—種則是社 2便利商店來讓消費者可直接到便利商店付款後取得商品（㈣ έ胃的店配）。 傳統的宅㈣於銷”接獲㈣者的訂單後，該銷售商合通 知物流公司前來或至特定的地點取t，該物流公司 所提供之消費者資訊(如消費者連絡電話與住址）將貨品送== 者的家t。宅配最大的缺點是消f者必須確認貨品送達時，待在 =等純歧_友代為魏，而造_者時_上的 占己基本上疋結合便利商店來改善傳統宅配的缺點利用便 利呂業據點多及營業時間長的優點，將被訂購的商品送達至消費 者所指㈣便利商店，讓㈣者可以隨時隨地的自行前往取貨。 …、而’不論疋宅配或是店配，都會遇到訂單建立後，商口益 ==費者而被退貨情一造成銷"需二201128548 VI. Description of the Invention: [Technical Field of the Invention] The present invention relates to a distribution management system, particularly a commodity distribution management system. Kind of shopping for the terminal [previous technology] Looking at the current remote shopping (including online shopping and TV shopping), after the establishment of the order provided by the vendor, the seller re-joined: 1 Division to send the goods to consumption In the hands of the person, in general, the consumer can obtain the goods from (10) (4) through the distribution of the square wire, the first money to sell the goods directly to the consumer's home (the so-called home delivery), and The species is a social convenience store that allows consumers to obtain goods directly from the convenience store ((4) έ stomach shop). After the traditional house (four) sells the order of the (four), the seller informs the logistics company to come to the specific place to take t, the consumer information provided by the logistics company (such as the consumer contact phone number and address) The goods are sent to == the home of the person. The biggest disadvantage of the house is that the person who has to confirm the goods must confirm the delivery of the goods, stay in the = qi _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ The store to improve the shortcomings of the traditional home delivery. By utilizing the advantages of Lvye's strongholds and long business hours, the goods to be ordered are delivered to the convenience store (4), which allows the (4) to pick up the goods at any time and any place. 'Whether the house is equipped or the store is equipped, you will encounter the order after the establishment of the store, the business benefits == fee and the return of the situation is caused by the sale"
LSI 201128548 因此，如何能透過其他手段或方式來將商品很順利的送達至 消費者手上，並且能夠兼顧目前店配與宅配的優點外，降低商品 出貨後被退貨的次數，乃係現今購物相關業者所積極研發改進的 方向。 【發明内容】 本發明之目的在於提供一種配送管理系統，特別是指一種用 於遠端購物的商品配送管理系統，將社區管理中心作為商品配送 的收貨中心，改善目前店配的退貨頻率與解決宅配須事先連絡取 鲁貨的麻煩。 為達上述之目的，本發明之配送管理系統，係一應用於遠端 購物的配送管理系統，其包括有： 至少一購物平台，係一展示有複數個商品的介面，以供一消 費者於該購物平台點選欲購買之商品來成立一訂單，其中，該訂 單至少包含有一訂單編號及一消費者的資料； 一管理平台，係連結於該購物平台，並接收該購物平台所產 生之訂單； ® 至少一物流平台，係設置於一對應之配送公司並連結於該管 理平台，其接收該管理平台所發送之訂單，以產生一配送編號， 再將該配送編號回傳至該管理平台； 至少一廠商平台，係設置於一對應之出貨廠商並連結於該管 理平台，其接收該管理平台的訂單與配送編號，根據該訂單與配 送編號進行商品出貨的包裝，並於包裝完成後透過該管理平台來 通知對應之物流平台進行取貨的動作；及 複數個收貨平台，係分別設置於一對應於建立訂單之消費者 的社區管理中心並連結於該管理平台，當一配送公司將一商品送 201128548 達後，該收貨平台會發送一送達訊息至該管理平台，並當消費者 自該收貨平台簽收該商品時，該收貨平台則會發送一確認訊息至 該管理平台，以完成整個配送的作業。 因此，本發明之配送管理系統相較於一般的配送管理系統， 係將收貨平台設置於社區管理中心，來作為商品配送的收貨中 心，結合社區管理的服務，相較一般店配模式更能貼近消費者的 住處，也解決宅配須事先連絡取貨的麻煩。 此外，由於社區管理中心的人員（如警衛）已於送貨前即認識， • 發明人認為在此情況下，比較不會發生惡意訂貨不取或經常性惡 意退貨的機率，進而改善了傳統配送的退貨率，並且在降低退送 貨次數的情況下，兼具降低成本及節能省碳的綠能環保功效。 【實施方式】 請參考第一圖所示，本發明之配送管理系統，係一應用於遠 端購物的配送管理系統，其包括有： 至少一購物平台（1)，係一展示有複數個商品的介面，以供一 消費者於該購物平台（1)點選欲購買之商品來成立一訂單，其中， ® 該訂單至少包含有一訂單編號及一消費者的資料； 一管理平台（2)，係連結於該購物平台（1)，並接收該賭物平台 (1)所產生之訂單； 至少一物流平台（3)，係設置於一對應之配送公司並連結於該 管理平台（2)，用來接收該管理平台（2)所發送之訂單，以產生一配 送編號，再將該配送編號回傳至該管理平台（2); 至少一廠商平台（4)，係設置於一對應之出貨廠商並連結於該 管理平台（2)，用來接收該管理平台（2)的訂單與配送編號，根據該 訂單與配送編號進行商品出貨的包裝，並於包裝完成後透過該管 201128548 理平台（2)來通知對應之物流平台（3)進行取貨的動作；及 複數個收貨平台（5)，係分別設置於一對應於建立訂單之消費 者的社區管理中心並連結於該管理平台（2)，當一配送公司將一商 品送達後，該收貨平台（5)會發送一送達訊息至該管理平台（2)，另 當消費者自該收貨平台（5)簽收該商品時，該收貨平台（5)則會再發 送一確認訊息至該管理平台（2)，以完成整個配送的作業。 其中，該購物平台（1)的介面係一網站或一電視購物頻道。 其中，該管理平台（2)更設置有一郵件伺服器與一簡訊發送系 • 統，可於商品訂單成立時、商品送達至該收貨平台（5)時或商品自 該收貨平台（5)取走時，發送一信息至該消費者。 請配合參考第二圖所示，為幫助審查委員更能了解本發明應 用於網路購物之實施方式，特以下列步驟進行說明，其包括有： 步驟1 (60): —消費者於一購物平台（1)上（如一購物網站）點選 欲購買之商品來成立一訂單後，一管理平台（2)會接收該訂單； 步驟2 (61):該管理平台（2)通知一物流平台（3)與該消費者； 步驟3 (62):該物流平台（3)根據該管理平台（2)所發送之訂單 ® 產生一配送編號，將該配送編號回傳至該管理平台（2); 步驟4 (63):該管理平台（2)接收到該物流平台（3)所傳送之配 送編號後，連同該訂單發送至一對應的廠商平台（4)，該廠商平台 (4)的廠商會根據該訂單與配送編號進行商品出貨的包裝； 步驟5 (64):廠商平台（4)於商品包裝完成後通知該管理平台 (2); 步驟6 (65):該管理平台（2)接收商品包裝完成通知後，通知 對應之物流平台（3)來進行取貨的動作； 步驟7 (66):該物流平台（3)接獲該管理平台（2)的取貨通知 201128548 後，前往該廠商進行取貨，並於取貨後回報給管理平台（2)，其中， 該管理平台（2)可透過該物流平台（3)的取貨回報來稽核該廠商平 台（4)出貨的數量； 步驟8 (67):該管理平台（2)接獲該物流平台（3)的已取貨通知 後，會通知該欲送達之收貨平台（5)，告知該收貨平台（5)預定送達 之商品的内容及數量； 步驟9 (68):該收貨平台（5)待商品送達後，會通知該管理平 台（2)，該管理平台（2)會發送一簡訊或電子信件通知消費者可前往 _取貨；及 步驟10 (69):待消費者於收貨平台（5)取得商品後，該收貨平 台（5)會通知該管理平台（2)，而該管理平台（2)會發送一簡訊或電子 信件通知消費者該訂購的商品已被取走。 因此，本發明之配送管理系統相較於一般的配送管理系統， 係將收貨平台設置於社區管理中心，來作為商品配送的收貨中 心，結合社區管理的服務，相較一般店配模式更能貼近消費者的 住處，也解決宅配須事先連絡取貨的麻煩。 ® 此外，由於社區管理中心的人員（如警衛）已於送貨前即認識， 發明人認為在此情況下，比較不會發生惡意訂貨不取或經常性惡 意退貨的機率，進而改善了傳統配送的退貨率，並且在降低退送 貨次數的情況下，兼具降低成本及節能省碳的綠能環保功效。 【圖式簡單說明】 第一圖係本發明配送管理系統的架構圖。 第二圖係本發明應用於網路購物之實施方式於各平台間的步 驟關係示意圖。 【主要元件符號說明】 201128548 (1) 購物平台 (2) 管理平台 (3) 物流平台 (4) 廠商平台 (5) 收貨平台 (60) 步驟1 (61) 步驟2 (62) 步驟3 (63) 步驟4 (64) 步驟5 (65) 步驟6 (66) 步驟7 (67) 步驟8 (68) 步驟9 (69) 步驟10LSI 201128548 Therefore, how can the products be delivered to the consumers smoothly through other means or methods, and can take into account the advantages of the current store and home delivery, and reduce the number of returned products after shipment, which is the current shopping The relevant industry is actively developing and improving the direction. SUMMARY OF THE INVENTION The object of the present invention is to provide a delivery management system, in particular to a merchandise distribution management system for remote shopping, which uses a community management center as a receiving center for merchandise distribution, and improves the return frequency of the current store. To solve the problem of home delivery, you need to contact the goods in advance. For the above purposes, the delivery management system of the present invention is a distribution management system for remote shopping, which includes: at least one shopping platform, which is an interface for displaying a plurality of products for a consumer to The shopping platform selects an item to be purchased to set up an order, wherein the order includes at least one order number and a consumer's data; a management platform is linked to the shopping platform and receives an order generated by the shopping platform At least one logistics platform is disposed in a corresponding distribution company and connected to the management platform, and receives an order sent by the management platform to generate a delivery number, and then returns the delivery number to the management platform; At least one vendor platform is disposed on a corresponding shipping vendor and is connected to the management platform, and receives the order and delivery number of the management platform, and packages the product shipment according to the order and the delivery number, and after the packaging is completed Through the management platform to notify the corresponding logistics platform to pick up the goods; and a plurality of receiving platforms, respectively Placed in a community management center corresponding to the consumer who created the order and linked to the management platform. When a distribution company sends a product to 201128548, the receiving platform will send a delivery message to the management platform and consume When the goods are signed from the receiving platform, the receiving platform sends a confirmation message to the management platform to complete the entire delivery operation. Therefore, the distribution management system of the present invention sets the receiving platform in the community management center as a receiving center for goods distribution, and combines the services of community management with the general distribution management system. It can be close to the consumer's residence, and it also solves the trouble of picking up the goods in advance. In addition, since the personnel of the community management center (such as the guards) have been recognized before delivery, • The inventor believes that in this case, there is no chance of malicious ordering or frequent malicious returns, thereby improving the traditional distribution. The return rate, and in the case of reducing the number of return shipments, both green energy efficiency with reduced cost and energy saving. [Embodiment] Please refer to the first figure, the distribution management system of the present invention is applied to a remote shopping distribution management system, which comprises: at least one shopping platform (1), which displays a plurality of products Interface for a consumer to select an item to be purchased on the shopping platform (1) to set up an order, wherein, the order contains at least one order number and one consumer's data; a management platform (2), Linking to the shopping platform (1) and receiving an order generated by the gambling platform (1); at least one logistics platform (3) is disposed in a corresponding distribution company and connected to the management platform (2), Used to receive an order sent by the management platform (2) to generate a delivery number, and then transmit the delivery number back to the management platform (2); at least one vendor platform (4) is set in a corresponding output The goods manufacturer is connected to the management platform (2) for receiving the order and delivery number of the management platform (2), and packaging the goods according to the order and the delivery number, and after the packaging is completed, through the tube 201128548 level (2) notifying the corresponding logistics platform (3) of the action of picking up the goods; and a plurality of receiving platforms (5) respectively set up in a community management center corresponding to the consumer who created the order and linked to the management platform (2) When a distribution company delivers a product, the receiving platform (5) sends a delivery message to the management platform (2), and when the consumer signs the product from the receiving platform (5) The receiving platform (5) will then send a confirmation message to the management platform (2) to complete the entire delivery operation. The interface of the shopping platform (1) is a website or a TV shopping channel. The management platform (2) is further provided with a mail server and a short message sending system, which can be used when the goods order is established, when the goods are delivered to the receiving platform (5), or from the receiving platform (5). When removed, a message is sent to the consumer. Please refer to the second figure. To help the review committee better understand the implementation of the invention for online shopping, the following steps are described, including: Step 1 (60): - Consumers in a shopping On the platform (1) (such as a shopping website), after selecting an item to be purchased to set up an order, a management platform (2) will receive the order; Step 2 (61): The management platform (2) notifies a logistics platform ( 3) with the consumer; Step 3 (62): the logistics platform (3) generates a delivery number according to the order sent by the management platform (2), and returns the delivery number to the management platform (2); Step 4 (63): After receiving the delivery number transmitted by the logistics platform (3), the management platform (2) sends the order to the corresponding vendor platform (4), and the manufacturer platform of the vendor platform (4) Packing the goods according to the order and the delivery number; Step 5 (64): The vendor platform (4) notifies the management platform after the product packaging is completed (2); Step 6 (65): The management platform (2) receives After the completion of the product packaging notification, notify the corresponding logistics platform (3) to take the Step 7 (66): After receiving the pick-up notice 201128548 of the management platform (2), the logistics platform (3) goes to the manufacturer to pick up the goods and returns it to the management platform (2) after picking up the goods. The management platform (2) can audit the number of shipments of the vendor platform (4) through the receipt of the logistics platform (3); Step 8 (67): The management platform (2) receives the logistics platform (3) After the pickup notice has been received, the delivery platform (5) to be delivered will be notified to inform the receiving platform (5) of the content and quantity of the goods scheduled to be delivered; Step 9 (68): The receiving platform (5) After the goods are delivered, the management platform (2) will be notified. The management platform (2) will send a newsletter or e-mail to inform the consumer to go to _ pickup; and step 10 (69): wait for the consumer After the receiving platform (5) obtains the merchandise, the receiving platform (5) notifies the management platform (2), and the management platform (2) sends a short message or an e-mail to inform the consumer that the ordered merchandise has been taken. go. Therefore, the distribution management system of the present invention sets the receiving platform in the community management center as a receiving center for goods distribution, and combines the services of community management with the general distribution management system. It can be close to the consumer's residence, and it also solves the trouble of picking up the goods in advance. ® In addition, since the personnel of the community management center (such as the guards) have been recognized before delivery, the inventor believes that in this case, there is no chance of malicious ordering or frequent malicious returns, thereby improving the traditional distribution. The return rate, and in the case of reducing the number of return shipments, both green energy efficiency with reduced cost and energy saving. BRIEF DESCRIPTION OF THE DRAWINGS The first figure is an architectural diagram of the distribution management system of the present invention. The second figure is a schematic diagram of the steps of the present invention applied to the implementation of the online shopping between the platforms. [Key component symbol description] 201128548 (1) Shopping platform (2) Management platform (3) Logistics platform (4) Vendor platform (5) Receiving platform (60) Step 1 (61) Step 2 (62) Step 3 (63 Step 4 (64) Step 5 (65) Step 6 (66) Step 7 (67) Step 8 (68) Step 9 (69) Step 10