201110664 六、發明說明： 【發明所屬之技術領域】 本發明係有關一種訊息及語音查詢方法， 回應行動裝置的查詢之訊息及語音i詢方法。尤払—種自動 【先前技術】 按，每日使用行動裝置的人數量不斷的攀升，皆為处 便利的使用行動通訊網路上豐富的訊息，進行情報的交更 得、及瀏覽；透過行動裝置進行的各種服務應用亦更加^遍取 提供了人們方便的通訊方式。常見的行動裝置例如^動電 話’根據電子資訊技術產業協會(JEITA)綠皮書的報告，2〇〇8 年全球的行動電話普極度已經達到50%;而根據市調機構 Informa Telecoms & Media的統計’美國的行動電話普及率在 2010年更會到達87%;另外依據台灣NCC公佈的資料，2〇〇7 年第四季台灣的行動通訊用戶數為2430萬戶，手機門號普及 率高達105.9%，可以說目前的行動通訊環境已經延伸至世界 的每個角落。 隨著行動通訊環境的普及，傳統的服務亦需思考如何隨之 演進’以追上硬體環境的成長；例如習知之電話號碼的查詢方 法’係透過使用者撥打電話至特定服務提供者，由真人應答溝 通，並瞭解使用者所欲查詢之對象後進行人工查詢，並將查詢 結果回報使用者，或代為轉接至該查詢對象。然此種習知查詢 方法對該服務提供者所需之人力負擔較高，而對於使用者而 201110664 亦必須對欲查詢之縣有較完整之瞭解，不致造成兩方語 a溝通上之歧異者，才能進行較有效之查詢（例如查詢「台北 海產店」這種廣泛的概念語詞，或者「加州牛排」這類以特殊 名稱命名之對象）。 —另一種習知之查詢方法，則係同樣透過使用者撥打電話至 特疋之服務提供者’柯處在於此查财法係透過機器之語音 辨識系統處理使用者之語音查詢，根據所判斷之該語音查詢提 供使用者選擇查珊象’並將該語音查詢連接至該查詢對象。 然此種習知查詢方法—方面有語音發音上的關（例如同使用 中文系統龄幻，糾此種習知查_法對於使时之搜尋 習慣亦無法記錄，無妹供未來的搜尋參考、或者連結他種相 關服務。 故，習知技術在仍有亟待改善之缺失存在，如何提供一 fp省服務所需人力、並提高搜尋準料的查詢方法，係為本領 域之人士所欲改善之方向所在。 【發明内容】 鑒於上述習知技術之缺失，本發明之—目的，旨在提供一 自動化之訊息及語音查詢方法。 本發明之另-目的’旨在提供一可記錄並據以調整查詢機 制之訊息及語音查詢方法。 — 為達上述目的及其他目的，本發明提供一種訊息及語音杳 s旬方法’以-可發送接收簡訊及具有語音通話功能之行動裝 置’並透過-傳輸服務系統與一分析搜尋系統進行傳輪通訊， 201110664 包括下列步驟：提供一第一查詢標籤及一第二查詢標籤，該第 一查詢標籤及該第二查詢標籤係對應連接至該分析搜尋系 統；以該行動裝置經由該傳輸服務系統，傳送一查詢訊息至該 第一查詢標籤；根據該查詢訊息，以該分析搜尋系統進行分析 及搜尋’用以得到一搜尋結果；對應該行動裝置，以該分析搜 尋系統由該搜尋結果產生一回應訊息；將該回應訊息經由該傳 輸服務系統，傳送至該行動裝置；根據該回應訊息，以該行動 裝置撥打該第二查詢標籤至該分析搜尋系統，用以進行一語音 ^ 查詢；以及該分析搜尋系統根據該搜尋結果，連接該語音查詢 至對應之一查詢目標。 前述之訊息及語音查詢方法中，該查詢訊息係包含一辨識 欄位、-查詢地區攔位、以及一查詢名稱欄位。而根據該查詢 訊息，以該分析搜尋系統進行分析及搜尋，用以得到一搜尋結 果之步驟中’復包括下列步驟：提供一供該分析搜尋系統操作 之儲存模組，根據該辨識棚位’檢查該儲存模組中是否有對應 • 之至少一歷史紀錄’如該歷史紀錄存在，則將該查詢地區攔位 及該查詢名稱棚位做為參照；以及記錄該辨識搁位及對應該辨 識欄位之該查詢聽攔位、以及該查詢名稱欄位至該歷史紀 錄。 前述之訊息及語音查詢方法+，該辨識攔位係為一電話號 碼。該回應訊息係包含-結果電話欄位、一結果地區棚位、以 及-結果名稱攔位。根據該回應訊息’以該行動装置撥打該第 二查詢標駐齡析搜尋系統，並進行—語音查詢之步驟係包 括：該分析搜尋系統判斷該辨識欄位是否為一行動電話號碼， 201110664 ^^斷^息語音’麟賴語音查詢；以及該分 析搜寻系、關_觸_是否為 檢查是否麵__嫌找敎_電^=^ ==:顧歧錄，如為酬回覆―錯誤二^對: Γ:二以及檢查是否有對應該辨識攔位之該歷史紀 =標轉賴尋絲，辆雜音㈣至對應之一查 刖述之訊息及語音查詢方法中’對應該行動裝置，以該分 析搜尋祕由賴尋結果產生—_訊息之步驟中，該分析搜 尋系統係預先插入-增益訊息，復將該回應訊息經由該傳輸服 務系統，傳送至該行動裝置。該分析搜尋系統係贱插入一語 音增益訊息’復職語音查詢連接至對應之該查詢目標。該查 (Short Message Service > SMS) 〇 該回應訊息係選自-純文字簡訊、—增強型簡訊（触嶋4 Message Service ’ EMS)、以及一多媒體簡訊（施咖孤 Messaging Service ’ MMS )之其中一者。該行動裝置係選自一 行動電話（MobilePhone)、一個人數位助理（ρ_η&1Ε%ω Assistance，PDA)、一掌上型電腦（Lapt〇p)所組成群組之其 中一者。該分析搜尋系統係為一精簡指令架構（reduced instruction set computer，RISC )電腦及一複雜指令架構 (Complex Instruction Set Computer，CISC)電腦之其中一 者。 相較於習知技術’本發明係以使用者透過行動裝置發送 查詢訊息’並取得經分析搜尋系統所自動查詢所得之回應簡 201110664 訊，根據該回應簡訊，可以讓使用者進—步進行語音查詢；另 據所發送之查詢訊息之記錄，亦可以人Μ自°=調整分析 搜尋系統之查詢機制，以提升其搜尋之可靠度。 【實施方式】 請參閱第1圖，係為本發明訊息及語音查詢方法之流程 圖；並請參考第2圖，係為本發明一實施例中以行動裝置i進 行訊息查詢之使用示意圖，並係代表步驟sl〇l sl〇4之流程。 鲁 首先步驟謂係由該分析搜尋系統5提供-第一查詢標籤51 及-第二查詢標籤53，該第-查詢標籤51及該第二查詢標籤 53係對應連接至該分析搜尋系統5。於本實施例中，該分析搜 尋系統5係為一電腦系統，其係可為精簡指令架構（reduced instruction set computer，RISC)電腦及一複雜指令架構 (Complex Instruction Set Computer，CISC)電腦之其中一 者’或者其他之等效裝置。 於本實施例中’該第一查詢標籤51及該第二查詢標籤53 • 係用以提供使用者連接該分析搜尋系統5。於本實施例中，該 一查詢標籤51及該第二查詢標籤53係為一於該傳輸服務系統 3事先设疋之系統號碼，供使用者傳送查詢訊息2之用；於本 實施例中，該行動裝置1係為一行動電話，而該傳輸服務系統 3係為一行動電話之系統服務商，該查詢訊息2則係為一純文 子簡訊（Short Message Service ’ SMS)。於其他實施例中， 根據所使用之該行動裝置丨種類不同，例如該行動裝置丨為一 PDA裝置。透過網路發送該查詢訊息2，該傳輸服務系統3之 類型亦可對應調整成一網路通訊系統，而不限於此處所述。 201110664 於步驟S102中，係以該行動裝置i經由該傳輸服務_ 3 ’傳送至-查詢訊息2至該第一查詢標藏51 ;該查詢訊息2 係包含一辨識欄位、-查詢地區欄位、以及一查詢名稱搁位。 於本實施射，該韻·係為該行練置〗之電話號碼，以 提供該分析搜尋纽5、該地區攔位職欲查詢之地區（例如： 瑞穗）、該查詢名稱欄位則係欲查詢之例如店家之名稱（例如： 涂媽媽）。然該查詢訊息2所包含之欄位並不以此為限，為了 更精確或是模糊之區驗尋’欄位之數量及定義亦可隨之調 整。 於步驟S1G3中’係根據該查詢訊息2，以該分析搜尋系 統5進行分析及搜尋，用以得到一搜尋結果。該分析搜尋系統 5係根據該查詢訊息2糊位之内容進行分析，並利用内部之 資料庫系統及外部之網路搜尋（未圖示），得到—對應或最接 近之搜尋結果。請參照第4圖，係為本步驟之詳細流程圖，其 中步驟S1031係提供-可供該分析搜尋系統5操作之儲存模 組，儲存有至少對應該辨識欄位之至少一歷史紀錄。於本實施 例中’該儲存模組係為料庫祕，肖⑽歷史紀錄以資料 庫之方式記錄，以便於該分析搜尋系統5取用，於其他實施態 樣中，該儲存模組亦可為例如遠端資料庫、或其他任何可達成 記錄該查詢訊息2欄位之系統。 步驟S1032係根據該辨識欄位，檢查該儲存模組中是否 有對應之該歷史紀錄’如該歷史紀錄存在，則將該查詢地區攔 位及該查詢名稱欄位做為參照。例如一實施例令，該分析搜尋 系統5係將一行動裝置之行動電話之號碼做為辨識棚位，並根 201110664 獅_齡將騎傳送之查魏息2巾之該查詢地區搁位、 及該查詢名稱儲存，並可於使用者再度使用本方法時，該分析 搜尋系統5魏其為同樣觸她，則可根·以往之查詢記 錄對於查雜略及演算法等進行調整，據糊整查詢機制，並 提高查詢之正確率。後於步驟㈣3係記錄對應該辨識爛位之 該查詢地區敝、以及該查詢名麵位至賴史紀錄。 並於步驟S104中對應該行動裝置i，以該分析搜尋系統 5由織尋絲產生—回應訊息4,並於步驟S1G5中將該回應 訊息4經由該傳輸服務系統3，傳送至該行動裝置卜因產生 訊息及其傳輪方式皆為習知，故在此不進一步說明，僅以示意 圖之方式表示。而該分析搜尋系統5由該搜尋結果產生該回應 訊息4之步驟中’該分析搜尋系統5係就插入一增益訊息(例 如-附近景點及相關商家參考等），復將該回應訊息4經由該 傳輸服務系統’傳送至該行動裝置i。應注意的是，該回應訊 息並不限於-純文字簡訊，根據回覆之訊息載體亦可為一一增 φ 強型簡訊（Enhanced Message Service ’ EMS)、以及一多媒 體簡訊（Multimedia Messaging Service，MMS)等，例如可 將所查詢對象之地圖資訊或影像資料等以多媒體簡訊之形式 一併發送。 請參照第3圖，係為本發明一實施例中進行一語音查詢 之使用示意圖。同時參閱第i圖，於步驟sl〇6中，係根據該 回應訊息4，以該行動裝置1撥打該第二查詢標籤至該分析搜 尋系統5，用以進行一語音查詢7。應注意的是，該辨識搁位 亦可為一郵件位址、一 cookie等可等效達成辨識該行動裝置i 201110664 來源並供te錄之方式，本實施紐以 做為舉例，但不以—鄉電話號碼為限。為辨識欄位 以該= 置參Γ嶋本發明根據該喊訊息， 行」==二籤至該分析搜尋系統，用以進 =二:ΐ 步驟議於本實施例中，係以該分 析搜哥系統5觸該觸攔位衫為—行 息語音，賴_詢7。步驟s職中否 該刀析搜尋系統判斷該辨識攔位是否為 ::?查是否有對應該辨識棚位之該歷史紀錄。步= 檢查疋否有職該辨識攔位之賴史紀錄，、 誤訊息語音，並結束該語音編。步驟咖係檢查=否= 對應該辨識嫌之該騎紀錄，如為真職據雜尋結果 接該語音查詢7至對應之一查詢目標9。 步驟S107中’該分析搜尋系統5根據該搜尋結果，連接 該語音查詢7至對應之該查詢目標9。於本實施例中，該分析 搜尋系統5係預先插人-語音增益訊息，復將該語音查詢7連 接至對應之該查詢目標9 ;該語音增益訊息係可根據該辨識棚 位’或隨機提供-額外之商家、或關連商家之語音介紹等。 以上實施例僅例示性說明本發明之原理及其功效，而非 用於限制本發明。任何所屬技術領域令具有通常知識者均可 在不違背本發明之精神及範疇下，對上述實施例進行修飾與 改變。因此，舉凡所屬技術領域中具有通常知識者在未脫離 本發明所揭示之精神與技術思想下所完成之一切等效修飾或 改變，仍應由後述之申請專利範圍所涵蓋。 201110664 【圖式簡單說明】 =1圖係為本發明之訊息及語音查詢方法之流程圖； 為本發明—實施例中以行動妓進行訊息查詢之使 =3圖係為本發明—實關巾進行—語音查詢之使用示意 圖；201110664 VI. Description of the Invention: [Technical Field] The present invention relates to a message and voice query method, and responds to a query message of a mobile device and a voice query method.尤払—Automatic [Prior Art] According to the continuous increase in the number of people using mobile devices every day, it is convenient to use the rich information on the mobile communication network to exchange information and browse through mobile devices. The various service applications are also more convenient to provide people with convenient communication methods. Common mobile devices such as the mobile phone 'According to the report of the Electronic Information Technology Industry Association (JEITA) Green Paper, the global mobile phone has reached 50% in 2 years; according to the market organization Informa Telecoms & Media According to statistics from Taiwan's NCC, the number of mobile communication users in Taiwan in the fourth quarter of 2007 was 24.3 million, and the mobile phone number penetration rate was 8.7%. Up to 105.9%, it can be said that the current mobile communication environment has extended to every corner of the world. With the popularity of the mobile communication environment, traditional services need to think about how to evolve to catch up with the growth of the hardware environment; for example, the method of querying the telephone number of the user is to call the specific service provider through the user. The real person responds to the communication and understands the object that the user wants to query, and then performs a manual query, and returns the result of the query to the user, or transfers to the query object. However, such a conventional inquiry method requires a higher human burden for the service provider, and for the user, 201110664 must have a more complete understanding of the county to be inquired, and does not cause a disparity in the communication between the two parties. In order to conduct more efficient enquiries (such as querying the extensive concept words of "Taipei Seafood Shop" or "German Steak" as a special name). - Another conventional method of inquiry is to use the user to make a call to the service provider of the special service, where the company conducts the voice query of the user through the machine's voice recognition system. The voice query provides the user with the option to select the icon and connect the voice query to the query object. However, this kind of conventional inquiry method has a voice pronunciation level (for example, the use of the Chinese system is illusory, and this kind of knowledge check method is also unable to record the search habits of the time, no sister for future search reference, Or link to other kinds of related services. Therefore, there is still a need for improvement in the technology of the prior art. How to provide the manpower required for the service of the province and improve the search method for the search materials is intended to be improved by those in the field. The present invention is directed to providing an automated message and voice query method. The other object of the present invention is to provide a recordable and adjustable basis. The message of the inquiry mechanism and the voice inquiry method. - For the above purposes and other purposes, the present invention provides a message and voice method, which can transmit and receive a message and a mobile device having a voice call function and transmit and transmit a service The system performs a round-trip communication with an analysis search system, and 201110664 includes the following steps: providing a first query tag and a second query tag The first query tag and the second query tag are correspondingly connected to the analysis search system; the mobile device transmits an inquiry message to the first query tag via the transmission service system; and searches by the analysis according to the query message The system performs analysis and searching to obtain a search result; corresponding to the mobile device, the analysis search system generates a response message from the search result; and transmits the response message to the mobile device via the transmission service system; Responding to the message, the mobile device dials the second query tag to the analysis search system for performing a voice query; and the analysis search system connects the voice query to a corresponding one of the query targets according to the search result. In the message and voice query method, the query message includes an identification field, a query area block, and a query name field. According to the query message, the analysis search system performs analysis and search to obtain a In the step of searching for results, the following steps are included: providing one for the analysis search The storage module of the operation, according to the identification booth 'check whether there is at least one historical record in the storage module', if the historical record exists, the inquiry area and the name of the inquiry are used as Referring to; and recording the identification and the corresponding listening position of the identified field, and the query name field to the historical record. The foregoing message and voice query method +, the identification block is a phone number The response message includes a result phone field, a result area booth, and a result name block. According to the response message, the mobile device dials the second query target age search system and performs voice The step of querying includes: the analysis search system determines whether the identification field is a mobile phone number, 201110664 ^^ breaks the voice of the voice 'Lin Lai voice query; and whether the analysis search system, the key_touch_ is a check whether the face __疑找敎_电^=^ ==: Gu Qilu, such as remuneration reply - error two ^ pair: Γ: two and check whether there is a corresponding history of the identification of the block = the standard turn to search for silk, the car The anagram (4) to the corresponding one of the information and the voice query method in the corresponding action device, in the step of generating the search result by the search for the search result system, the analysis search system is pre-inserted-gain information, The response message is transmitted to the mobile device via the transmission service system. The analytics search system inserts a speech gain message ' re-speech voice query to connect to the corresponding query target. The Short Message Service (SMS) response message is selected from the group consisting of a plain text message, an enhanced message (EMS), and a multimedia message (MMS). One of them. The mobile device is selected from the group consisting of a mobile phone (MobilePhone), a number of assistants (ρ_η & 1Ε%ω Assistance, PDA), and a palmtop computer (Lapt〇p). The analysis search system is one of a reduced instruction set computer (RISC) computer and a Complex Instruction Set Computer (CISC) computer. Compared with the prior art, the present invention transmits a query message through a mobile device and obtains a response 201110664 automatically obtained by the analysis search system. According to the response message, the user can further perform voice. Inquiries; according to the records of the enquiry messages sent, it is also possible to adjust the search mechanism of the analysis search system to improve the reliability of the search. [Embodiment] Please refer to FIG. 1 , which is a flowchart of a message and voice query method according to the present invention; and FIG. 2 is a schematic diagram of the use of a mobile device i for querying information according to an embodiment of the present invention, and It represents the process of step sl〇l sl〇4. The first step header is provided by the analysis search system 5 - a first query tag 51 and a second query tag 53, and the first query tag 51 and the second query tag 53 are correspondingly connected to the analysis search system 5. In this embodiment, the analysis search system 5 is a computer system, which can be one of a reduced instruction set computer (RISC) computer and a Complex Instruction Set Computer (CISC) computer. 'or other equivalent device. In the present embodiment, the first query tag 51 and the second query tag 53 are used to provide a user connection to the analysis search system 5. In this embodiment, the query tag 51 and the second query tag 53 are used by the user to transmit the query message 2 in the embodiment. The mobile device 1 is a mobile phone, and the transmission service system 3 is a system service provider of a mobile phone. The query message 2 is a Short Message Service 'SMS. In other embodiments, depending on the type of mobile device used, for example, the mobile device is a PDA device. The type of the transmission service system 3 can also be adjusted to a network communication system by transmitting the inquiry message 2 through the network, and is not limited to the description herein. In step S102, the mobile device i transmits the message-to-query message 2 to the first query tag 51 via the transmission service_3'; the query message 2 includes an identification field, and a query area field. And a query name for the position. In this implementation, the rhyme is the phone number of the bank, to provide the analysis search area 5, the area where the region is inquiring (for example: Mizuho), the query name field is For example, the name of the store (for example: Tu mother). However, the field included in the inquiry message 2 is not limited thereto, and the number and definition of the field for the more accurate or obscure area can be adjusted accordingly. In step S1G3, based on the query message 2, the analysis search system 5 performs analysis and searching to obtain a search result. The analysis search system 5 analyzes the content of the query message 2 and uses the internal database system and external network search (not shown) to obtain the corresponding or closest search result. Please refer to FIG. 4, which is a detailed flowchart of the step. Step S1031 provides a storage module that can be operated by the analysis search system 5, and stores at least one historical record corresponding to at least the identified field. In this embodiment, the storage module is a repository, and the history of the Xiao (10) is recorded in a database for the analysis search system 5 to be used. In other embodiments, the storage module can also be used. For example, a remote database, or any other system that can record the 2 fields of the query message. Step S1032, according to the identification field, checking whether there is a corresponding historical record in the storage module. If the historical record exists, the query area block and the query name field are used as a reference. For example, in an embodiment, the analysis search system 5 uses the number of the mobile phone of a mobile device as an identification booth, and the 201110664 lion age is to be placed on the inquiry area of the investigation. The name of the query is stored, and when the user re-uses the method, the analysis search system 5 Wei Qiwei also touches her, and then the previous query record adjusts the query and algorithm, etc. Query mechanism and improve the accuracy of the query. After the step (4), the 3 records record the area of the query that should identify the rotten position, and the face name of the query to the history record. And corresponding to the mobile device i in step S104, the analysis search system 5 generates a response message 4 by the weaving wire, and transmits the response message 4 to the mobile device via the transmission service system 3 in step S1G5. Since the information is generated and its method of transmission is known, it will not be further explained here, and it will only be represented by a schematic diagram. The analysis search system 5 generates a response message 4 from the search result. The analysis search system 5 inserts a gain message (for example, a nearby attraction and related merchant reference, etc.), and the response message 4 is passed through the The transport service system 'delivers to the mobile device i. It should be noted that the response message is not limited to a plain text message, and the message carrier according to the reply may also be an Enhanced Message Service (EMS) and a Multimedia Messaging Service (MMS). For example, the map information or the image data of the inquired object may be sent together in the form of a multimedia newsletter. Referring to Figure 3, there is shown a schematic diagram of the use of a voice query in an embodiment of the present invention. Referring to the figure i, in step s1, the mobile device 1 dials the second query tag to the analysis search system 5 for performing a voice query 7 according to the response message 4. It should be noted that the identification position can also be an email address, a cookie, etc., which can be used to identify the source of the mobile device and to record it. This implementation is used as an example, but not The town phone number is limited. In order to identify the field with the = parameter, according to the shouting message, the line "== two signs to the analysis search system, for entering = two: ΐ step is discussed in this embodiment, the analysis is searched The system 5 touches the touch shirt to be the voice of the action, and the inquiry is 7. Step s job No. The tool analysis system determines whether the identification block is ::? Check if there is a historical record corresponding to the shed. Step = Check if you have the job to identify the history of the block, the error message, and end the voice. Steps of the coffee system check = no = the identification of the riding record should be identified, such as the results of the real-life search results from the voice query 7 to the corresponding query target 9. In step S107, the analysis search system 5 connects the voice query 7 to the corresponding query target 9 based on the search result. In this embodiment, the analysis search system 5 pre-inserts the voice-intelligence message, and connects the voice query 7 to the corresponding query target 9; the voice gain message can be provided according to the identification booth or randomly - Additional business, or voice descriptions of related businesses. The above examples are merely illustrative of the principles of the invention and its effects, and are not intended to limit the invention. Modifications and variations of the above-described embodiments can be made without departing from the spirit and scope of the invention. Therefore, all equivalent modifications or changes made by those skilled in the art without departing from the spirit and scope of the invention will be covered by the appended claims. 201110664 [Simple description of the diagram] =1 diagram is a flow chart of the message and voice inquiry method of the present invention; for the invention - the embodiment of the action 妓 message inquiry = 3 diagram is the invention - the real towel Performing a schematic diagram of the use of voice queries;
、圖係為本發明根據該查询訊息，以該分析搜尋系統進行 分析及搜尋’用以得到-搜尋結果之流糊；以及 第5圖係為本發明根據該回應訊息，以該行動裝置撥打該第 二查詢標ft至該分析搜尋⑽’肋進行—語音查詢之流程 圖。 【主要元件符號說明】 1 行動裝置 2 查詢訊息 3 傳輸服務系統 4 回應訊息 5 分析搜尋系統 51 第一查詢標籤 53 第二查詢標籤 7 語音查詢 9 查詢目標 S101〜S107 訊息及語音查詢方法之步驟流程 S1031〜S1033根據該查詢訊息，以該分析搜尋系統進行分析 11 201110664 及搜尋，用以得到一搜尋結果之步驟流程 S1061〜S1064根據該回應訊息，以該行動裝置撥打該第二查 詢標籤至該分析搜尋系統，用以進行一語音查 詢之步驟流程The figure is based on the query message, and the analysis search system performs analysis and search for 'flowing for obtaining-search results; and FIG. 5 is based on the response message, and the mobile device dials the mobile device according to the response message. The second query is ft to the analysis search (10) 'ribbed-to-voice query flow chart. [Main component symbol description] 1 Mobile device 2 Query message 3 Transmission service system 4 Response message 5 Analysis search system 51 First query tag 53 Second query tag 7 Voice query 9 Query target S101~S107 Step flow of message and voice query method S1031 to S1033, according to the query message, performing analysis 11 201110664 and searching by the analysis search system, and the steps S1061 to S1064 for obtaining a search result, according to the response message, the mobile device dials the second query label to the analysis. Search system for performing a voice query step process
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