TW201014220A - System for automatically monitoring performance and diagnosing problem of mobile network and method thereof - Google Patents

System for automatically monitoring performance and diagnosing problem of mobile network and method thereof Download PDF

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Publication number
TW201014220A
TW201014220A TW97136787A TW97136787A TW201014220A TW 201014220 A TW201014220 A TW 201014220A TW 97136787 A TW97136787 A TW 97136787A TW 97136787 A TW97136787 A TW 97136787A TW 201014220 A TW201014220 A TW 201014220A
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Taiwan
Prior art keywords
performance
analysis
configuration
mobile network
problem diagnosis
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TW97136787A
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Chinese (zh)
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TWI366351B (en
Inventor
Wen-Shu Su
Guo-Nan Yang
Qi-Wei Ceng
wei-yi Zhao
guo-ping Ge
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Chunghwa Telecom Co Ltd
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Abstract

A system for automatically monitoring performance and diagnosing problem of mobile network and a method thereof are disclosed, including: an intermediate device for automatically collecting the configuration and performance data of each network component of a mobile network (e.g. GSM, GPRS, UMTS, and CDMA2000); a configuration management application server for automatically performing configuration analysis and problem diagnosis; a performance management application server for automatically performing performance data analysis and problem diagnosis; a call detail record (CDR) mining analyzer for automatically performing analysis and problem diagnosis of CDR; a radio site verification (RSV) application server for analyzing radio site verification data; a database for storing the original data and the analysis result; a system website server for presenting the analysis report; a geographic information system (GPS) application server for presenting the configuration and performance analysis result at the GIS layer; an alarm transmission server for sending messages of performance fault and system abnormality; and a system management apparatus for managing the system components, setting automatic procedure, detecting abnormal components and issuing alarm. The front-end intermediate device automatically collects the user CDR and configuration and performance data of all network components of one or more equipment providers of the mobile network, and the system webpage server allows the system users to upload RSV data; afterwards, automatic operation procedures for the network performance analysis and problem diagnosis can be carried out by back-end apparatuses, thereby achieving the improvement of performance.

Description

201014220 . 九、發明說明: 【發明所屬之技術領域】 本發明係關於一種行動網路自動化效能監測及問題診斷系統及其方 法,特別為一種利用連接於行動網路維運系統及網路元件之中介裝置自動 蒐集各設備商的網路元件組態(conflguration)及效能(Perf〇rmance)資料、用 戶的通魏錄㈣’系驗用者可上傳路測埸強記錄制資料至本系統, 之後搭配後概備自動進行乡綠舰分析制麟斷之專家祕(哪时 參 system ) 〇 【先前技術】 針對行_路進行效能制分析制題麟,姉是行_路障礙排 除及效能優化作業#可或缺之—環,齡自動化魏分析制題診斷作 業,行動網路維運人員可以在最短的時間内了解網路發生效能劣化之肇 因’並施订效能改善作業,傳統上,效能監測分析與問題診斷作業需要行 動網路維運人員遠端登入設備商提供之網路維運系統,利用其專屬的查詢 瘳方式進行查詢,或是匯出欲查詢的效能資料,然後以人工方式進行效能分 .析,但隨著行動通信技術之推陳出新、行動網路架構及功能之日趨複雜、 行動網路話務量之日益成長,以傳統人^式登人各設備傷_路維運系 統進行效能監測、分析與問題診斷作業時,人員往往需要花費數日以肉眼 分析龐雜之效能紀錄再作出問題原因研判,不僅費時費力、誤判率高’又 未必能即時且正確職出__㈣響解朗題之時效性。 /由此可見,增用物品仍有諸多缺失,實非一良善之設計者,而亟 待加以改良。 201014220 本案發明人鑑於上述制技術所衍生的各項缺點,乃亟 新,並經多年苦心孤_心研究後,終於成功研發=改良剑 化效能監測及問題診斷纽及其方i _仃動網路自動 【發明内容】 本發明之目_在於提供—種行_路自祕效能監測題 統及其方法,係模_善傳統人,分析與_二系 路化監測分_、自_聰_、程_題分析、專201014220 . IX. Description of the Invention: [Technical Field of the Invention] The present invention relates to a mobile network automatic performance monitoring and problem diagnosis system and method thereof, and more particularly to utilizing a connection to a mobile network maintenance system and network components. The mediation device automatically collects the network component configuration (conflguration) and performance (Perf〇rmance) data of each device vendor, and the user's communication (4) 'users can upload the road test bare record data to the system, and then After the match, the expert of the green ship analysis system will be automatically carried out. (When the system is involved) 〇[Prior technology] For the performance analysis of the line system, the problem is the line obstacle elimination and performance optimization operation. #可可缺-环, age-automatic Wei analysis problem diagnosis operation, mobile network maintenance personnel can understand the cause of network performance degradation in the shortest time and apply performance improvement work, traditionally, performance Monitoring analysis and problem diagnosis operations require mobile network operators to log in to the network service system provided by the equipment provider, using their exclusive query method. Inquiries, or remitted the performance data to be queried, and then manually perform performance analysis, but with the development of mobile communication technology, the increasingly complex mobile network architecture and functions, and the growing growth of mobile network traffic When the traditional people use the equipment to inspect the equipment, the performance monitoring, analysis and problem diagnosis operations, the staff often need to spend several days to analyze the complex performance record with the naked eye and then make the problem, not only time-consuming and laborious, The high false positive rate is not necessarily the immediate and correct job __ (four) to solve the timeliness of the problem. / It can be seen that there are still many missing items in the added items, which is not a good designer, and needs to be improved. 201014220 The inventor of this case, in view of the shortcomings derived from the above-mentioned system technology, is new, and after years of painstaking research, finally succeeded in research and development = improved swording efficiency monitoring and problem diagnosis New Zealand and its Road automatic [invention content] The object of the present invention is to provide a kind of line_road self-secret performance monitoring system and its method, the system model _ good traditional people, analysis and _ second system road monitoring points _, from _ Cong _ , Cheng _ problem analysis, special

問題珍斷、網肢分析結果呈現之監測分析與贿診斷錢,簡付日漸 困難龐雜之行動鱗效缝膽触_辑讀。, ’ 可達成上述發明目的之行_路自動化效能監· _診斷系统及其 方法’係利用前端資料絲設備自動進行行動網路組態及效·能資料策集,、 以及後端設備自動進行組態及效能的分析制題診斷,以軸行動網路效 能監測及問題稍之目的,其方法為_—中錄置,透過輯網路連接 行動網路維運純及各網路元件,自喊集行動網路的組態及效能資料、 用戶的通話記錄資料、路測埸強記錄路測資料,並將資料儲存於資料庫 一組態管理應㈣服n,自麟的組態資料進行分析及專家系統化 門題μ斷’並將分析結果送往資料庫進行儲存,組態管理應㈣服器亦可 主動將分析絲親告警傳送舰n發送給祕者;—效能管理應用 飼服器’自動㈣細的效能資料進行多方面效能分析及專家綠化問題 °夕斷,並將分析結果送往一資料庫進行儲存,效能管理應用伺服器亦可主 動將分析結果透過告警傳送伺服器發送給系統使用者;一通話記錄(CDR) 資料採礦分析伺服器,自動對蒐集到的通話記錄資料進行分析,並將分析 201014220 •、°果送*冑料庫進行儲存;—·路測埸強記錄(RSV)應賴㈣,自動對荒 集到的路測埸強記錄資料進行分析,並將分析結果送往資料庫進行儲存; 資料庫’保存中介裝置所收集的資料以及各應用伺服器的分析結果供系 統使用者透辦翻頁伺㈣進行查詢…祕網賴㈣,接受系統使 用者發出之分析結果查詢請求,並至資料庫及地理資訊服務應用飼服器取 '寻資料後回傳給錢制者;__舰資訊服務(卿顧伺㈣,接受系統 系統網站飼服器發出之地理資訊服務呈現請求,並至資料庫取得資料後回 _傳也理資訊服務呈現結果給系統使用者卜告警傳送舰器,自動傳送組 肢效能_分析結果的訊息給纽個者,並傳送系絲警訊息給系統 官理者,前述系統元件皆受系統管理器掌控,系統管理器可管理系統元件、 設定系統參數、設定自動化流程、_祕耕異常並透過告警傳送舰 器發送告警給系統管理者。 【實施方式】 請參閱圖-及圖二所示,為本發明行動網路自動化效能監測及問題診 β斷线及其方法之架構圖,主要包括: « 個或以上中介裝置卜該中介裝置i包含一資料收集模組^及一中 介裝置端管理模組12,二者之間係透難式介面(Αρι,卸咖如The problem is cherished, the analysis of the results of the analysis of the net limbs and the analysis of the bribes and the diagnosis of bribes, and the payment of the stipulations. , 'Achieving the above-mentioned purpose of the invention _ Road Automation Performance Monitoring _ Diagnostic System and Method' is the use of front-end data wire equipment to automatically carry out mobile network configuration and efficiency data collection, and back-end equipment automatically Analysis of configuration and performance diagnosis of the problem, the purpose of the axis mobile network performance monitoring and the problem, the method is _ - in the record, through the network connection mobile network maintenance pure and network components, from Calling the configuration and performance data of the mobile network, the user's call record data, the road test barely record the road test data, and storing the data in the database. The configuration management should be (4) service n, from the configuration data of the Lin Analysis and expert systemization of the door problem μ and send the analysis results to the database for storage, configuration management should (4) the server can also actively send the analysis of the silk-spring alarm transmission ship n to the secret; 'Automatic (four) detailed performance data for multi-faceted performance analysis and expert greening problems, and sent the analysis results to a database for storage, the performance management application server can also actively analyze the results The alarm transmission server is sent to the system user; a call record (CDR) data mining analysis server automatically analyzes the collected call record data, and analyzes the 201014220 •, fruit delivery* database for storage; —······································································································· And the analysis results of each application server are provided for the system user to browse through the page (4) for inquiries... The secret network (4) accepts the analysis result inquiry request sent by the system user, and goes to the database and the geographic information service application feeding device. 'Search for information and return it to the money maker; __ship information service (Qing Guwei (4), accept the request for the geographic information service issued by the system system website feeding device, and return to the database to obtain the information. The service presents the result to the system user, the alarm transmission ship, automatically transmits the message of the group limb performance _ analysis result to the new person, and transmits the warning message to the system official, before The system components are controlled by the system manager, which can manage the system components, set system parameters, set the automation process, _ secret Exception, and send alarms to the system administrator through the alarm transmission ship. [Embodiment] Please refer to the figure - And FIG. 2 is an architectural diagram of the mobile network automatic performance monitoring and problem diagnosis β disconnection and the method thereof, which mainly includes: « one or more intermediary devices, the mediation device i includes a data collection module ^ and An intermediary device end management module 12, with a difficult interface between the two (Αρι, unloading the coffee

Pr〇gr_ing Interface)進行溝通,該中介裝置i係透過數據網路連接行動 網路’以自動化方賴取各祕元__及效能麟以賴戶通話記錄 資料,並雜至龍庫6,其愤__組u賤哺㈣輸㈣)、 遠端登入(TELNET)及資料庫6連接方式,連接行動網路維運系統及網路元 201014220 . 件以收集網路組態及效能資料,以及用戶通話記錄資料之功能,而中介裝 置端管理模組12係用以上傳中介裝置丨元件的組態、參數及自動化運作資 訊給系統管理模組101 ’並接受系統管理模組1〇1之命令,對資料收集模組 11及中介裝置端管理模組12進行設定,並對中介裝置丨執行自動化運作程 序且監視中介裝置1運作狀態,中介裝置端管理模組12定期以及於發現異 常狀況時回報運作狀態給系統管理模組101; 一個或以上組態管理應用伺服器2,該組態管理應用伺服器2包含一組 ❿態分析模組21及-組態管理應用概器端管理模組22,二者之間係透過程 式介面進行溝通,該組態管理應用祠服器2係對儲存在資料庫6的組態資 料進打組態設定分析及專家系統化問題輯,之後將分析結果儲存於資料 庫6 ’並將輯出之組態蚊醜透過告警傳送舰^ 9傳送給系統使用 者其中”亥組態分析模組具備行動網路各網路元件之組態分析及專家系 統化問題β斷之功能,該組態分析模組U在進行分析過程中,若需要參考 其匕組態刀析模組2!所擁有之資料,各個組態分析模組^間可進行資料 ®交換;6·需要參考歷史資料,可由資料庫S中之資料儲存模組^取得庫存 資料,組態分析模組M m續檢視資料庫ό中之資料儲存模組Μ内新增 之網路組態貝料,定期(例如每5分鐘、每小時及每日)產生行動網路組 刀析報表並儲存於轉庫6巾,供祕使贿錢,當發現行動網路運 作門題時(例如g某—行動網路組態設定與建議值不符時),利用告警傳送 舰器9發送行動網路轉告警(例如,示警簡訊、電話、電子郵件、聲 曰或燈號)、、’。系統使用者,而組態管環應用祠服器端管理模組U上傳元 201014220 件組態、參數及自動化運作資訊給系統管理模組101,並接受系統管理模組 101之命令’對組態分析模組21及組態管理應用伺服器端管理模組22進行 叹疋組態官理應用飼服器端管理模组22執行组態管理應用伺服器2自動 化運作程序,組態管理應«端管賴組22監視組態管理應用飼服器 2運作狀態’組態管理應賴服器端管理模組U㈣以及於發現異常狀況 時回報運作狀態給系統管理模組 101 ; ❺ 個或以上效能管理細伺服^3,触能管理細糊m包含一效 能=析模組31及-效能管理應用碰器端管理模組32,二者之間係透過程 式介面進行溝通’該效能管理應用祠服器3係對儲存在資料庫6的效能資 料進行效能分析及專家系統化問題診斷,之後將分析結果儲存於資料庫6 並將珍斷出之效能問題透過告警傳送伺服器9傳送給系統使用者,其中該 效能分析额具備娜_各介面(勤,丽s行_路之㈣如 lu PS,Gr,Gn,Gl介面)的訊務、效能分析及專家系統化問題診斷之功能, 在進订分析雜巾,若需要參考其它效齡倾㈣所擁有之轉,彼此 間可進仃資料錢,若需要參考歷史請,效能分賴組W可由資料庫G 中之資_池61取得_料,並可持__ ㈣内新增撕效峨,衝㈣5修每㈣、每日、: 母月每季及料)赵行_職齡析録細料庫6 使用者查詢,當發現行_路 '、、、 話、電1Γ ),發送行動網路效能告警(例如,示警簡訊、電 。子郵件、聲音、咖)綠細者,爾㈣關服器端 201014220 ,e理模、、且32上傳&件組態、參數及自動化運作資訊給祕管理模組101,Communicating with the Pr〇gr_ing Interface, the intermediary device i connects to the mobile network through the data network, and the automation party relies on the secret elements __ and the effectiveness of the data to log in to the account of the Laihu, and to the Longku 6, which Intensive __ group u贱 (4) (4), remote login (TELNET) and database 6 connection, connect the mobile network maintenance system and network element 201014220 to collect network configuration and performance data, and The function of the user call record data, and the mediation device management module 12 is used to upload the configuration, parameters and automation operation information of the mediation device/component to the system management module 101' and accept the command of the system management module 101. The data collection module 11 and the intermediary device management module 12 are set, and the automated operation program is executed for the intermediary device, and the operation state of the intermediary device 1 is monitored. The mediation device management module 12 periodically reports and reports an abnormal situation. Operation status to system management module 101; one or more configuration management application server 2, the configuration management application server 2 includes a set of state analysis modules 21 and - configuration management application The management module 22 communicates between the two through a program interface, and the configuration management application server 2 configures and analyzes the configuration data stored in the database 6 and the expert systemization problem. The analysis results are stored in the database 6' and the configured configuration mosquitoes are transmitted to the system users through the alarm transmission ship^9, wherein the "Hui configuration analysis module has the configuration analysis of the network components of the mobile network and Expert systemization problem β break function, the configuration analysis module U in the process of analysis, if you need to refer to the data of the 匕 configuration knife analysis module 2!, each configuration analysis module can be carried out Data® exchange; 6·Requires reference to historical data, which can be obtained from the data storage module in the database S, and the configuration analysis module M m continues to view the data storage module in the database. The road configuration is configured to generate a mobile network group analysis report on a regular basis (for example, every 5 minutes, every hour, and every day) and store it in the transfer library for 6 secrets, for the secret to make money, when the action network is found (eg g - mobile network configuration settings When the recommended value does not match, the alarm transmission vehicle 9 is used to send a mobile network-to-alarm (for example, a warning message, a telephone, an e-mail, a sonar or a light number), , a 'system user, and a configuration pipe ring application祠The server management module U uploads the 201014220 configuration, parameters and automation operation information to the system management module 101, and accepts the command of the system management module 101 'to the configuration analysis module 21 and the configuration management application server The end management module 22 performs the sigh configuration official application application server management module 22 performs the configuration management application server 2 automatic operation program, the configuration management should be «end management group 22 monitoring configuration management application feeding service The operating state of the device 2 'configuration management should be based on the server management module U (four) and return to the system management module 101 when abnormal conditions are found; ❺ or more performance management fine servo ^3, touch management fine m The utility model comprises a performance=analysis module 31 and a performance management application-side management module 32, and the two communicate with each other through a program interface. The performance management application server 3 is configured to store the performance data stored in the database 6. The line performance analysis and the expert systemized problem diagnosis, and then the analysis result is stored in the database 6 and the clarified performance problem is transmitted to the system user through the alarm delivery server 9, wherein the performance analysis amount has the _ each interface ( Diligence, Li s line _ Lu (4) such as lu PS, Gr, Gn, Gl interface), traffic, performance analysis and expert systemic problem diagnosis function, in the analysis of miscellaneous towels, if you need to refer to other ages (4) If you have the transfer, you can enter the data for each other. If you need to refer to the history, the performance-dependent group W can be obtained from the resource_cell 61 in the database G, and can add __ (4) to add the tear effect. , rushing (four) 5 repairs each (four), daily,: maternal and monthly seasons and materials) Zhao Xing _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Network performance alerts (for example, alert messages, electricity). Sub-mail, voice, coffee) green fine, Er (four) service server end 201014220, e model, and 32 upload & configuration, parameters and automation operation information to the secret management module 101,

並接受系統管理模組10】夕A A 命V,對效能分析模組31及效能管理應用伺服 器端官理模組32進行^§·金 ° ’放此管理應用伺服器端管理模組32執行效能 管理應用飼服器3自動化運作程序並監視效能㈣應用傭器3運作狀 广、效食b g理應用飼服器端管理模組&定期以及於發現異常狀況時回報運 作狀態給系統管理模組; ο 4或、上通活。己錄(CDR)資料採礦分析祠服器A,該通話記錄資料採 礦分析舰器4包含一通話記錄資料採礦分析模組41及-通話記錄資料採 礦分析器端管理模組42,二者之間係透過程式介面進行溝通,該通話記錄 資料採礦分析飼服器4係對儲存在資料庫6的用戶通話記錄資料進行用戶 手機品質及用戶通信品質分析’之後將分析結果儲存於資料庫6,系統使用 者可透過系統網蘭服器7上傳路測顧記錄路測資料至資料庫6存放, 通話記錄資料分析模組具備通話記錄資料採礦分析功能,進行分析過程 中,右需要參考其它組態分析模組Μ所擁有之資料,可與組態分析模組h 進行資料交換’也可由資料庫6十之資料儲存模組61取得所需之組態資 料’而通話記錄資料採礦分析器端管理模組42上傳元件組態、參數及㈣ 化運作資訊給系統管理模組m,並接受系統管理模組1〇1之命令,對通話 記錄資料分析模組及通話記錄資料採礦分析器端管理模組42進行設定,通 話δ己錄資料採礦分析器端管理模組42執行通話記錄資料採礦分析器自動化 運作程序雜滅話崎資料_分析||稱狀態,記錄資料採礦分 析器端管理模組42定期以及於發現異常狀況時回報運作狀態給系統管理2 11 201014220 組 101 ; 一個或以上路測埸強記錄(RSV)應用伺服器5,該路測場強記錄應用词 服器5包含-路測埸強記錄路側品質分析模組51及一路測場強記錄應用飼 服器端管理模組52,二者之間係透過程式介面進行溝通,該路測場強記錄 應用伺服a 5對儲存在資料庫6的路測埸強記錄路咐料進行路測品質分 析’之後將分析結果儲存於資料庫6,該資料庫6保存組態、效能、通話記 錄及路_強記錄之分析結果以供祕使用者(例如,行義轉運人員、 ©行動網路品改人員)進行分析結果査詢,系統使用者可利用個人電腦連結 至系統網站飼服器7查詢網路組態、效能、通話記錄及路測場強記錄路測 品質的分析結果,系統使用者亦可利用智慧手機連結至系統網站祠服器7 查詢網路組態、效能、通話記錄及路測踢強記錄路測品質的分析結果,其 中該路測場強記錄路測品f分析模組具備路測埸強記錄資料採鑛分析功 能,在進行分析過程中,若需要參考其它組態分析模組^所擁有之資料, 可與組態分析模組21進行資料交換,也可由資料庫6中之資料储存模組 取得所需之組態資料,祕測埸強記錄應賴㈣辭理触52上傳元件 組態、參數及自動化運作資訊給系統管理模組101,並接受系統管理模組 101之命令’對路測埸強記錄路測品質分析模組及路測埸強記錄應用伺服器 端管理模組52進行設定,路測埸強記錄應用伺服器端管理模組52執行路 測埸強記錄應用伺服器5自動化運作程序並監視路測埸強記錄應用伺服器5 運作狀態,路測埸強記錄應用伺服器端管理模組52定期以及於發現異常狀 況時回報運作狀態給系統管理模組101 ; 12 201014220 • —個或以上資料庫6,該資料庫6包含-資料儲存模組61 料庫 模組62 ’―者之間係透過程式介面進行溝通,該資料庫S係保存中 介裝置i所收料狀各顧倾㈣分缺絲祕細者透過系 充網頁伺服益進仃查詢,其中該冑料儲存模組61具備資料儲存並接受查詢 之功能’而資料庫端管理模組62上傳元件組態、參數及自動化運作資訊給 系統管理模組101,並接受系統管理模組1〇1之命令,料儲存模組61 及資料庫端管理模組62進行設定,資料庫端管理模組纪執行資料庫6自 φ動化運作程序(例如,每天凌晨零時自動刪除%天前歷史資料),並監視 資料庫6的運作狀態,資料庫端管理模組62定期以及於發現異常狀況時(例 如’磁碟空間只剩10%時)回報運作狀態給系統管理模組1〇1 ; -個或以上纽_伺顧7,該系7包含—分析結果查 詢模組71及-系統網站舰器端管理模組72,二者之間係透過程式介面進 行溝通;鶴統網賴服器7可持輪視㈣庫6中新增之網路組態及效 能分析結果,定期(例如每5分鐘、每小時、每日、每週、每月、每季及 每年)產生行動網路效能分析報表給系統使用者,並於發現行動網路運作 問題時(例如當某-行動網路效能携標劣化至低於某一門檀值時),利用告 警傳送伺服器9傳送行動網路運作問題告警給系統使用者,其中該分析結 果查詢模組71可同時處理多綠_者發狀分析結果請求,並至資料 庫6取得資料,再將分析結果呈現給系統使用者,分析結果請求可透過桌 上裳置(例如:桌上型電腦、手提電腦)藉由數據網路或是利用智慧手機, 透過行動網路連接至系統網站觀器7提出,分析結果回覆可為純文字模 13 201014220 式、視窗模式、網頁模式,而系統網站伺服器端管理模組72上傳元件組態、 參數及自動化運作資訊給系統管理模組101,並接受系統管理模組1〇1之命 令’對分析結果查詢模組71及系統網站伺服器端管理模組72進行設定並 監視系統網站伺服器7運作狀態,系統網站伺服器端管理模組72定期以及 於發現異常狀況時回報運作狀態給系統管理模組1〇1 ;And accepting the system management module 10, the AA life V, and the performance analysis module 31 and the performance management application server terminal management module 32 are performed by the management server management module 32. The performance management application server 3 automatically operates the program and monitors the performance. (4) The application commission 3 is widely used, and the utility model bg management application server management module & regularly reports the operation status to the system management module when abnormal conditions are found. Group; ο 4 or, live on. Recorded (CDR) data mining analysis server A, the call record data mining analysis vehicle 4 includes a call record data mining analysis module 41 and a call record data mining analyzer end management module 42 between The communication is performed through the program interface, and the call record data mining analysis server 4 stores the analysis result of the user's mobile phone and the user communication quality of the user's call record data stored in the database 6 and stores the analysis result in the database 6, the system The user can upload the road test record test data to the database 6 through the system network blue server 7, and the call record data analysis module has the call record data mining analysis function. During the analysis process, the right needs to refer to other configuration analysis. The data owned by the module can be exchanged with the configuration analysis module h. It can also obtain the required configuration data from the data storage module 61 of the database. The call record data mining analyzer end management mode Group 42 uploads the component configuration, parameters and (4) operational information to the system management module m, and accepts the command of the system management module 1〇1, the call record Data analysis module and call record data mining analyzer end management module 42 to set, call δ recorded data mining analyzer end management module 42 to perform call record data mining analyzer automatic operation program miscellaneous data _ analysis | The status, record data mining analyzer end management module 42 returns the operating status to the system management 2 11 201014220 group 101 on a regular basis and when an abnormal condition is found; one or more road test reluctance record (RSV) application server 5, The road test field strong record application word service device 5 includes a road test bare record road side quality analysis module 51 and a road test field strong record application feed server end management module 52, and the two communicate through the program interface. The road field strong record application servo a 5 performs the road test quality analysis on the road test stub record stored in the database 6 and then stores the analysis result in the database 6, which saves the configuration and performance. , call records and road _ strong record analysis results for the secret users (for example, the transport agent, the mobile network product change personnel) analysis results query, system users Use the personal computer to connect to the system website feeder 7 to query the network configuration, performance, call record and road test field record the test results of the road test quality, the system users can also use the smart phone to connect to the system website server 7 Query network configuration, performance, call record and road test kick record strong road test quality analysis results, wherein the road field strong record road test product f analysis module has road test bare record data mining analysis function, During the analysis process, if you need to refer to the data of other configuration analysis modules, you can exchange data with the configuration analysis module 21, or obtain the required configuration data from the data storage module in the database 6. The secret test reluctance record should be based on (4) lexical touch 52 upload component configuration, parameters and automation operation information to the system management module 101, and accept the system management module 101 command 'on the road test barely record road test quality analysis module The group and the road test bare record application server end management module 52 is set, the road test bare record application server end management module 52 performs the road test bare record application server 5 automatic operation The program and the monitoring road test barely record the operation state of the application server 5, and the road test barely records the application server management module 52 to report the operation status to the system management module 101 periodically and when an abnormal condition is found; 12 201014220 • Or the above database 6, the database 6 includes - the data storage module 61, the library module 62' - the user communicates through the program interface, the database S stores the information received by the intermediary device i (4) The sub-silver secrets are queried through the webpage server, wherein the data storage module 61 has the function of storing data and accepting the query, and the database management module 62 uploads the component configuration, parameters and automation. The operation information is sent to the system management module 101, and the command of the system management module 101 is accepted, and the material storage module 61 and the database management module 62 are set, and the database management module is executed. The dynamic operation program (for example, automatically deletes the % historical data at 0:00 every day), and monitors the operation status of the database 6, and the database management module 62 periodically and when abnormal conditions are found ( For example, when there is only 10% of the disk space, the operating status is returned to the system management module 1〇1; one or more new_serving 7, the system 7 includes the analysis result query module 71 and the system website ship The end management module 72 communicates between the two through the program interface; the crane network server 7 can hold the round network (4) the new network configuration and performance analysis results in the library 6, periodically (for example, every 5 minutes) , hourly, daily, weekly, monthly, quarterly and yearly) to generate mobile network performance analysis reports to system users, and when discovering operational network operation problems (such as when a certain mobile network performance When the degradation is below a threshold value, the alarm transmission server 9 is used to transmit a mobile network operation problem alarm to the system user, wherein the analysis result query module 71 can simultaneously process the multi-green_personal analysis result request. And to obtain the data in the database 6, and then present the analysis results to the system users, and the analysis result requests can be transmitted through the desktop (for example, a desktop computer or a laptop computer) through a data network or through a smart phone. Mobile network connection to The website viewer 7 proposes that the analysis result reply can be pure text mode 13 201014220 type, window mode, web page mode, and the system website server management module 72 uploads component configuration, parameters and automation operation information to the system management module. 101, and accepts the command of the system management module 101" to set the analysis result query module 71 and the system website server management module 72 and monitor the operation status of the system website server 7, the system website server management mode Group 72 periodically returns the operational status to the system management module 1〇1 when an abnormal condition is found;

一個或以上地理資訊服務(GIS)應用伺服器8,該地理資訊服務應用伺 服器8包含一地理資訊服務應用模組81及一地理資訊服務應用伺服器端管 理模組82 ’ H係透過减介面進行紐;該地理冑織務應用祠服 器8接文系統系統網站伺服器7發出之地理資訊服務呈現請求,並至資料 庫6取得資料後回傳地理資訊服務呈現結果給系統使用者;其中該地理實 訊服務應關㈣具理軸咖示魏,而_纽服赫用舰 器端管理模組82上傳元件組態、參數及自動化運作f訊給系統管理模組 ⑻’並接受线管理模組ΠΗ之命令,對地崎訊服務應賴組81及地 理資訊服務應用伺服器端管理_2進行設定並監視地理資訊服務應用祠 服器8的運作狀態,地理資訊服務應關顧辭理模組Μ定期以及於發 現異常狀況時回報運作狀態給系統管理模組1〇1 ; 一個或以上料傳送編《 9,該告警傳送恤器9包含—告警傳送模 組9!及-告警料舰_理顧92,二者之間係魏喊介面進行溝 通,該告警傳送舰器9自動傳送_及效關題分析結果的訊息給系統 使用者,並傳送系統告警訊息給系統使用者u,其中該告警傳送模組Μ具 備告警傳碰,徹刪m㈣W號等各種 201014220 .方式魏告魏息’並提供純仙者u衫顺財_核置設定各 種事件發生時之告衫式、告警㈣目_及的魏之雜之^關參 數,而告警傳送偃器端管理模組92上傳元件組態、參數及自動化運作資 訊給系統管理模組101,並接受系統管理模組101之命令,對告警傳送模組 9!及告警傳補㈣齡賴組Μ蚊,並監縣讀補鞋9的運作 狀態;告警傳送舰器端管理模組%定期以及於發現異常狀況時回報運作 狀態給系統管理模組101 ; ❹—個或以上系統管理器Π),該系統管理器1G包含—系統管理模組1〇1 及一系統管理人機介面1()2,其中該系統管理人機介面1〇2可為純文字模 式、視窗模式及網頁模式,該系統管理器1〇可管理系統元件,以新增或移 除几件,可設定系統參數,以設定中介裝置1定時收集組態、效能及通話 •己錄資料’可蚊自動化流程,崎定效錄理應_服器3送出效能告 警訊息’給多警傳送伺服器9中的其中—個;可細系統树異常, 以發現某個效能管理應用舰器3逾時未回報運作狀態資訊,並發出告警 ❹訊息給系統使用者。 本發明行動網路效能監測分析與問題診斷系統,其中該系統管理器組 之系統管理模,组管理各組成元系之管理模組,其步驟包括: 步驟1:新增組成元件至本系統,或移除之; 步驟2.各組成元件開始運作前,组成元件之管理模級如中介裝置、組 態管理應用伺服器、效能管理應用飼服器、通話記錄資料採礦 刀析器、資料庫、系統網站伺服器、地理資訊服務應用飼服器、 201014220 , 告警傳賴縣等所包含之管職組,上傳元件組態、參數及 自動化運作資訊給系統管理器之系統管理模組; 步驟3:接受系統管理模組所下達之設定命令,對各元系進行組態、參 數及自動化運作設定; 步驟4:系統管理器之系統管理模組收集各組成元件之管理模組所上傳 之組態、參數及自動化運作f訊’並於料巾心、人機介面呈現 資訊予系統管理者; ⑩ 統管理輸下達祕管理者於线管理人機介爾各種組 態、參數及自動化運伽完成之蚊,並將蚊傳至各組成元 件之管理模組; 步驟6.各組成元件之管理模組依據已完成之自動化運作設定,執行各 元件之自動化運作程序; 步驟7:各組成元件開始運作後,各組成元件之管理模組定時以及於發 現異常狀況時傳遞元件狀態資訊給系統管理模組; ® 轉8·純管賴組收集各組成元件之管賴蚊時以及於發現異常 狀況時所上傳之元件狀態資訊並進行後續處理及呈現; 步驟9:若系統管理模組發現各組成元件之管理模組可能不是處於存活 (alive)狀態,亦即未定時上傳元件狀態資訊或各組成元件發 生異常狀況,系統管理模組可利用告警傳送飼服器對系統管理 者發出告警,如示警簡訊、電話、電子郵件、聲音、或燈號等。 明參閱圖三所示’為本發明行動網路自動化效能監測及問題診斷系統 201014220 ,及,、方法之組&理應用祠服器之組態分析模组之内部架構圖,主要包括: 組態刀析早几211 ’該組態分析單元211會定期從資料庫6取得組態 資料進行分析,其定期時間可為每5分鐘、每小時及每日等,並以網路元 件識別碼作為該網路元件之索引,接著組態分析單元2ΐι的組態分析結果 會儲存到資料庫6; -組態問題診斷單元加’該組態問題診斷單AW為法則庫專家系統 之推論引擎之-,組態問題診斷單元212會定期從資料庫6的取得組態分 ©析結果進行組態問題分析,其定期時間可為每5分鐘、每小時及每曰,組 〜問題v斷單TG 2丨2所進订之推論、診斷皆須基於行動網路組態問題診斷 及改善建議關庫213之所提供之_診斷法卿護機鮮元顧的組態 問題分析關,__診斷單元212可自_斷監狀行_路之網路 元件的設備商及營運商為何,並選擇適合之法則庫進行組態問題的診斷, 以達最佳分析效果,組態問題診斷單元212的診斷結果會儲存到資料庫6 ; ^_路__辑及改善__庫213,該行_路組態問題 移斷及改善建議法則庫犯為法則庫專家系統之組態法則庫,並包含最佳 組態設定經驗法騎2131、狀營運商組態法則庫迎、較設備商組態 法則庫迎及組態診斷法則維護機制單元跡其中該組態診斷法則維護 機制單元2糊侧紐獅_、㈣職_設定經驗法 則庫、_„__132、_節_庫則等 組態法則庫,使後續分析效果更佳,該最佳組態設定經驗法則庫2⑶内含 依據行動晴《蚊肋_題傭經驗雌立之關,婦料運商 17 201014220 組態法則庫2132内含依據行動網路特定營運商之網路特色所建立之組態法 則,該特枝備商__庫2133时雜行_職定設攸倚商之^ 備特色所建立之_則,#各_賴增、做制除後,便將問題岭 斷及改善建議傳至組態問題診斷單元212。 少 圖所不,為本發明行動網路自動化效能監測及問題診斷系統 及其方法之效鮮職關服^之效齡減之内部歸圖,主要包括·· -效齡析單元311,該效能讀單元3ΐι奴舰資料庫6取得效能 ❿資料分析出網路的各項效能指標,其定期時間可為每5分鐘、每小時及每 日,係以網路元件識_作為該網路元件效齡析及查詢之索引會定期從 資料庫6取得效能資料分析出網路的各項效能指標,分析結果會儲存至資 料庫6並以、.罔路元件識別碼作為該網路元件效能分析及查詢之索引; 告警單元312為法則庫(ruie base)專家 一效能告警單元312,該效能 系統之推論引擎之-’效能告警單元312會定期從㈣庫6取得網路的各 項效能指標值進行檢視並找出問題,效能告警單元沈所進行之效能告警 ©推論須基於行動網路效能問題診斷及改善建議法則庫316所提供之效能告 警法則’如效能告警單元M2發現網路元件A上星期的細胞最忙時平均話 務小於前四星期的細胞最忙時平均話務的鄕,效能告警單元犯可自動 判斷監控之彳了動娜之網路元件的設健騎運商為何,並剌效能診斷 法則維護機鮮元施娜適合之_輕行眺元件效能劣化之告警作 業,以達最佳分析效果,而所有效能告警單元312的效能告警分析結果皆 會存放至資料庫6; 201014220 , —錄障礙管理^阳,触麟礙管科元313為酬庫專家系統 之推論引擎之-’效能障礙管理單元m會定期從雜庫6取得網路的各 項效能指標進行效能障礙分析,其定期時間為每日,該效能障礙管理單元 阳所進4之推論及診斷皆須基於行朗路效關題診軌改善建議法則 庫316所提供之效能障礙分析法則,效能障礙管理單元阳可自動判斷監 控之行動網路之網路元件的設備商及營運商為何,並透過效能診斷法則維 賴制單it 3164選擇適合之㈣輕槪轉够〗_輯及通報,以達 ®最佳分析效果’而所有效能障礙管理單元313的效能障礙分析結果皆會存 放至資料庫6; -效能優化單元3H,該效腿化單元训為關料家魏之推論引 擎之- ’而彳了朗路效㈣題診斷航善魏酬庫si6縣法則庫專家 系統之效能㈣庫’效能優化單元314會定雜㈣庫6取得網路的各項 效能指標進行網路效能優化分析,其定期時間為每5分鐘、每小時、每日、 母週、每月及每季,效能優化單元似所進行之推論及診斷皆須基於行動 ©網路效能問題診斷及改善建議法則庫316所提供之效能優化分析法則,效 食b優化單元314可自動判斷監控之行動網路之網路元件的設備商及營運商 為何’並透過效能診斷法則維護機制單元遍選擇適合之法則庫進行效能 優化問題的診斷,以達最佳分析效果’而所有效能優化單元314的效能優 化分析結果皆會存放至資料庫6 ; 一歷史效能分析單元315,該歷史效能分析單元315會定期從資料庫6 取得網路的各項效能指標進行歷史效能分析,其定期時間為每週、每月、 201014220 . 每季及每年,並將歷史效能分析結果皆會存放至資料庫6; 一行動網路效能問題診斷及改善建議法則庫316,該行動網路效能問題 诊斷及改善建議法則庫说係為法則庫專家系統之效能法則庫,其中包括 有效能管理纖法則庫3161、特定營運商法則庫3162、特定設備商法則庫 遍及效能麟法卿護_單元腿,射紐能辑法卿護機制單 元綱係將效能告警單元312、效能障礙管理單元313及效能優化單别 所傳送資料傳輸至各法則庫,並且可讓系統使用者幻來新增、修改或刪除 ©效鮮麵驗法騎3161、敝料商關庫3162、特定賴聽則庫湖 等法則庫,並利用效能分析單元311監控障礙問題處理後的效能狀況,使 後績分析效果更佳,職能管理錄法_ 时雜行_路效能監 控、效能優化及效能障礙問題摘錯經驗所建立之法則,特定營運商法則庫 3162内含依據行_路特定營運商之網路特色峨立之㈣,特定設備商 法則庫3163内含依據行動網路特定設備商之設備特色所建立之法則,當各 法則庫新增、修改或删除後,便將問題診斷及改善建議傳至效能告警單元 ❹312,效能障礙管理單元313及效能優化單元3心 請參閱圖五所示’為本發明行動網路自動化效能監測及問題診斷系統 及其方法之通話記錄資料採礦分析器之通話記錄資料採礦分析模組Μ之内 部主要架構圖,主要包括: -手機通信品質分析單元扣,該手機通信品質分析單元犯會定期從 資料庫6取制戶通赖錄聽進行資料_㈣,以分糾各種手機廉 牌及型號的通信品質,並以手機廠牌及型號作為該手機通信品質之索引, 201014220 >接著將手機通信品質分析單元411之手機通信品質分析之結果會儲存到資 料庫ό ; 一用戶通信品質分析單元4丨2 ’該用戶通信品f分析單元化會定雛 資料庫6取得用戶通話記錄資料進行資料採雜業以分析出各用戶的通 信品質’並以用戶手機號碼作為_户通信品質之索引,並制戶通信品 質分析之結果會儲存到資料庫6 ; -加值訊務分析單元仍,該加值訊務分析單元祀會定期從資料庫ό ❿取戶通話崎㈣進行資料_㈣,以分析出上行酬路上的各種 加值服務的訊務品質’独加值服務識卿作騎加值崎之索引,並將 加值訊務分析之結果會儲存到資料庫6。 本發明所提供之行動網路自動化效能監測及問題診斷祕及其方法, 與則述其他習用技術相互比較時,更具有下列之優點: 1·本發_餅行路树轉_料,賴針對單一 備商之網路元件組態、效能進行監測分析; 鲁 2.本發瞻細働物崎#,非 特定手機絲及型_聽品質進行朗分析; 通信 3·本發明係進行全體用戶通信品質監測分析,非僅針對特定用戶 品質進行監測分析; -效能資 4·本發_自雜難娜嫩U崎㈣场 人員遠端登入各設備商之行動維運系統及手動匯出組態及: 料進行效能監控及問題診斷作業之辛勞與不便,· 〜' 21 201014220 ^ 5.本發明以程式化問題分析、專家系統化肇因研判取代傳統人工偵錯 作業’可大幅提高偵錯作業之準確性及效率,以確保問題可恰當且 即時地解決; 6. 本發明可以使用網頁作為人機介面並以網頁呈現分析成果,使用便 利性極高,可大幅降低維運人員每接觸一種全新行動維運系統就需 熟悉一套全新人機介面並學習其操作方式之不便; 7. 本發明可以整合各種不同行動設備商之網路組態及效能資訊於同 參 _平台’可大幅降低維運人員每查詢不同設備商之設備效能時就必 須切換至不同維運系統之不便;以及 8. 本發明可以使用智慧手機作為效能監控之查詢平台可作為維運人 員在外執行維運作料-枝快速的作業平台,大幅提高維運人員 進行效能監控之效率。 上列詳細說明係針對本發明之一可行實施例之具髖說明惟該實施例 並非㈣關本發明之專圍,絲麟本發簡藝㈣所為之等效實 ® 施或變更,均應包含於本案之專利範圍中。 綜上所述,本案不但在空間鶴上確屬騎,並雜Μ物品增進上 述多項功效’應已充分符合卿性及進步性之蚊㈣專利要件麦依法 提出申請,懇請貴局核准本件發明專利申請案,以勵發明至感德便。 【圖式簡單說明】 圖-為本發明行動網路自動化效能監測及問題診斷系統及其方法之架 構囷; ^ 22 201014220 , 圖二本發明行動網路自動化效能監測及問題診_系統及其方法之另一 架構圖; 圖三本發明行動網路自動化效能監測及問題診斷系統及其方法組態管 理應用伺服器之組態分析模組内部架構圖; 圖四本發明行動網路自動化效能制及問題診斷系統及其方法效能管 理應用伺服器之效能分析模組内部架構圖;以及 圖五本發明行動網路自動化效能監麻_診_統及其方法通話記 籲錄資料採碌务析器之通話記錄資料採礦分析模組内部架構圏。 【主要元件符號說明】 1 中介裝置 11 資料收集模組 12 中介裝置端管理模組 2 組態管理應用伺服器 21 組態分析模組 22 組態管理應用伺服器端管理模組 3 效能管理應用伺服器 31 效能分析模組 32 效能管理應用伺服器端管理模組 4 通話記錄資料採礦分析器 41 通話記錄資料採礦模組 42 通話記錄資料採礦分析器端管理模組 23 201014220 , 5 路測埸強記錄應用伺服器 51 路測埸強記錄路測品質分析模組 52 路測埸強記錄應用伺服器端管理模組 6 資料庫 61 資料儲存模組 62 資料庫端管理模組 7 系統網站伺服器 〇 71 分析結果查詢模組 72 系統網站伺服器端管理模組 8 地理資訊服務應用伺服器 81 地理資訊服務應用模組 82 地理資訊服務應用伺服器端管理模組 9 告警傳送伺服器 91 告警傳送模組 ® 92 告警傳送伺服器端管理模組 10 系統管理器 101 系統管理人機介面 102 系統管理模組 211 組態分析單元 212 組態問題診斷單元 213 行動網路組態問題診斷及改善建議法則庫 24 201014220One or more geographic information service (GIS) application servers 8, the geographic information service application server 8 includes a geographic information service application module 81 and a geographic information service application server management module 82' H system through the subtraction interface The geographic information service presentation request sent by the web server 7 is received by the web application server, and the data is retrieved from the database 6 and the result is returned to the system user; The geographic reality service should be closed (4) with the axis axis and the Wei, and the _ New Service Hewlett-Packard Management Module 82 uploads the component configuration, parameters and automation operation to the system management module (8)' and accepts line management. The module's command is to set up and monitor the operation status of the geographic information service application server 8 for the ground-based service service group 81 and the geographic information service application server management_2. The geographic information service should pay attention to the lexical module.回报 Periodically report the operational status to the system management module 1〇1 when an abnormal condition is found; one or more materials are transmitted, and the alarm transmitter 9 includes the alarm transmission mode. Group 9! and - alarm ship _ care 92, the two communicate with each other, the alarm transmission ship 9 automatically transmits the message _ and the results of the analysis results to the system user, and transmits the system alarm The message is sent to the system user u, wherein the alarm transmission module Μ has an alarm collision, and the m (four) W number and other various types of 201014220 are completely deleted. The method is to provide a pure fairy, and the pure fairy is used to set up various events. The alarm-type, alarm (four)-- and Wei-zhi's parameters are closed, and the alarm-transmitting-end management module 92 uploads component configuration, parameters, and automation operation information to the system management module 101, and accepts system management. The command of the module 101, the alarm transmission module 9! and the alarm transmission (4) the age of the group of mosquitoes, and the operation state of the county's reading shoes 9; the alarm transmission of the ship management module is periodically and abnormal conditions are found. Retrieving the operational status to the system management module 101; one or more system managers ,), the system manager 1G includes a system management module 1〇1 and a system management human interface 1() 2, wherein System management man-machine interface 1〇2 can be plain text Mode, window mode and web mode, the system manager can manage system components to add or remove several pieces, and can set system parameters to set the mediation device 1 to collect configuration, performance and call records. 'The mosquito-free automatic process, the singular effect record _ server 3 sends the performance alarm message' to the multi-alarm transmission server 9 one of them; can be fine system tree anomaly, to find a performance management application ship 3 The operation status information is not reported, and an alarm message is sent to the system user. The mobile network performance monitoring analysis and problem diagnosis system of the present invention, wherein the system management module of the system manager group manages the management modules of each component element, and the steps thereof include: Step 1: adding component components to the system, Or remove it; Step 2. Before the components start to operate, the management modules of the component components, such as the intermediary device, the configuration management application server, the performance management application server, the call record data mining knife, the database, System website server, geographic information service application server, 201014220, alarm pass county, etc., including the management team, upload component configuration, parameters and automation operation information to the system manager system management module; Step 3: Accept the configuration commands issued by the system management module, configure, parameter and automate the operation of each element system; Step 4: The system management module of the system manager collects the configuration uploaded by the management modules of each component, Parameters and automation operation f message 'and present information to the system manager in the towel core and man-machine interface; 10 management and management of the secret manager in the line management Manipulators of various configurations, parameters and automated operation of the mosquitoes, and the mosquitoes are transmitted to the management modules of the various components; Step 6. The management modules of the various components are executed according to the completed automation operation settings. The automatic operation procedure of each component; Step 7: After the components are started, the management module of each component is timed and the component status information is transmitted to the system management module when an abnormal condition is found; The component status information of each component is uploaded and presented after the abnormal condition is found and subsequently processed and presented; Step 9: If the system management module finds that the management modules of each component may not be alive The status, that is, the component status information is not uploaded regularly or the component components are abnormal. The system management module can use the alarm transmission feeder to issue alarms to the system administrator, such as alarm messages, telephone, email, voice, or signal. Wait. See Figure 3 for the internal architecture diagram of the mobile network automation performance monitoring and problem diagnosis system 201014220 of the present invention, and the configuration analysis module of the method group and the application server, which mainly includes: The state analysis step 211 'The configuration analysis unit 211 will periodically obtain the configuration data from the database 6 for analysis, and the periodic time can be every 5 minutes, every hour, every day, etc., and the network component identification code is used as the The index of the network component, and then the configuration analysis result of the configuration analysis unit 2ΐ1 will be stored in the database 6; - the configuration problem diagnosis unit plus 'the configuration problem diagnosis list AW is the inference engine of the rule library expert system- The configuration problem diagnosis unit 212 periodically analyzes the configuration problem from the data acquisition result of the database 6, and the periodic time can be every 5 minutes, every hour and every time, the group ~ the problem v breaks the single TG 2推2 The inference and diagnosis of the subscription must be based on the analysis of the mobile network configuration problem diagnosis and improvement suggestions 213. _ Diagnostics Guardian Guardian Can be self-discontinued The equipment supplier and operator of the network component of the road, and select the appropriate rule base for the diagnosis of the configuration problem, in order to achieve the best analysis effect, the diagnosis result of the configuration problem diagnosis unit 212 will be stored in the database 6; _路__辑和改善__库213, the line_路Configuration problem shifting and improving the proposed rule library is the configuration rule library of the rule library expert system, and contains the best configuration setting experience method 2131 The operator's configuration rule library welcomes, compares with the equipment vendor configuration rule library and the configuration diagnostic rule maintenance mechanism unit track. The configuration diagnosis rule maintenance mechanism unit 2 paste side New Lion _, (four) job _ set experience rule library, _„__132, _节_库和等Configuration rules library, so that the subsequent analysis results are better, the best configuration setting rule of thumb library 2 (3) contains the action according to the action Material carrier 17 201014220 The configuration rule library 2132 contains the configuration rules established according to the network characteristics of the specific operators of the mobile network, and the special branch __库2133 时杂行_职定定攸商商^ The characteristics of the establishment of the _, then # _ Lai Zeng, after the system, Passing the problem and improvement suggestions to the configuration problem diagnosis unit 212. The figure is not the case, the effectiveness of the mobile network automatic performance monitoring and problem diagnosis system and the method of the present invention are effective. The map is mainly composed of the aging age analysis unit 311, and the performance reading unit 3 ΐ 奴 slave database 6 obtains performance ❿ data analysis of various performance indicators of the network, and the periodic time can be every 5 minutes, every hour and Daily, the network component identification _ as the index of the ageing analysis and query of the network component will periodically obtain the performance data from the database 6 to analyze the performance indicators of the network, and the analysis results will be stored in the database 6 and The 元件路 component identification code is used as an index of the network component performance analysis and query; the alarm unit 312 is a ruie base expert-performance alarm unit 312, and the performance system's inference engine-the performance alarm unit 312 The performance indicators of the network will be checked and identified from the (4) library 6 on a regular basis. The performance warnings of the performance alarm unit Shen are based on the diagnosis and improvement of the mobile network performance problem. The performance warning rule provided by the rule base library 316 is as follows: If the performance alarm unit M2 finds that the average busy cell of the network component A last week is less than the average busy time of the cell in the first four weeks, the performance alarm unit commits It can automatically judge the health of the network components of the monitoring network, and the performance diagnostic rule maintenance machine is not suitable for the alarm operation of the performance degradation of the components. The effect, and the performance alarm analysis results of all the performance alarm units 312 will be stored in the database 6; 201014220, - recording obstacle management ^ Yang, Touching the obstacles to control the unit 313 as the inference engine of the reward expert system - 'effectiveness barrier The management unit m will periodically obtain the performance metrics of the network from the miscellaneous library 6 for performance barrier analysis. The regular time is daily, and the inference and diagnosis of the dynamism management unit is based on the performance of the road. The effectiveness barrier analysis rule provided by the rule of law improvement recommendation library 316, the performance disorder management unit Yang can automatically determine the equipment manufacturers and operators of the network components of the monitored mobile network. And, through the effectiveness diagnosis rule, the requisitioning system, it 3164, is suitable for (4) 槪 槪 〗 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ To the database 6; - Performance optimization unit 3H, the effectiveness of the leg unit training for the care of the family Wei Zhi inference engine - 'and the Lang Lang effect (four) problem diagnosis Hang Shan Wei reward library si6 county law library expert system effectiveness (4) The library 'performance optimization unit 314 will set up (4) the library 6 to obtain various performance indicators of the network for network performance optimization analysis, and the regular time is every 5 minutes, hourly, daily, maternal, monthly and quarterly. The performance optimization unit needs to perform the inference and diagnosis based on the performance optimization analysis rule provided by the action © network performance problem diagnosis and improvement suggestion rule library 316, and the benefit b optimization unit 314 can automatically determine the monitored action network. Why are the equipment vendors and operators of network components 'effectively selecting the appropriate rule base for the diagnosis of performance optimization problems through the effectiveness diagnosis rule unit to achieve the best analytical results'? The performance optimization analysis result of the optimization unit 314 is stored in the database 6; a historical performance analysis unit 315, which periodically obtains various performance indicators of the network from the database 6 for historical performance analysis, and periodically The time is weekly, monthly, 201014220. Every season and every year, and the historical performance analysis results will be stored in the database 6; a mobile network performance problem diagnosis and improvement recommendation rule library 316, the mobile network performance problem diagnosis And the improvement proposal library is said to be the efficiency law library of the law library expert system, including the effective energy management fiber library 3161, the specific operator law library 3162, the specific equipment business law library and the efficiency of the Linfa Qing protection _ unit legs, shooting The Newton's Guardian System mechanism class transmits the data transmitted by the performance alarm unit 312, the performance disorder management unit 313, and the performance optimization note to each rule base, and allows the system user to add, modify, or delete © The fresh-face test method rides 3161, the sputum quotation library 3162, the specific reliance listens to the library and the like, and uses the performance analysis unit 311 to monitor the obstacles. The post-processing performance status makes the performance of the post-performance analysis better. The rules of the functional management record _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ (4) The specific equipment vendor's law library 3163 contains the rules established by the device characteristics of the mobile network specific equipment vendors. When the law bases are added, modified or deleted, The problem diagnosis and improvement suggestions are transmitted to the performance alarm unit 312, and the performance disorder management unit 313 and the performance optimization unit 3 are referred to the call of the mobile network automatic performance monitoring and problem diagnosis system and method thereof according to the present invention. The main internal structure diagram of the mining record analysis data mining analysis module, including: - mobile communication quality analysis unit deduction, the mobile communication quality analysis unit will regularly collect data from the database 6 Listen to the information _ (four), to correct the communication quality of various mobile phone brands and models, and use the mobile phone brand and model as the mobile phone communication Quality index, 201014220 > Next, the result of the mobile communication quality analysis unit of the mobile communication quality analysis unit 411 is stored in the database; a user communication quality analysis unit 4丨2 'The user communication product f analysis unitization will be fixed The database 6 obtains the user's call record data for the data collection industry to analyze the communication quality of each user' and uses the user's mobile phone number as the index of the communication quality of the household, and the result of the analysis of the quality of the household communication is stored in the database 6; - The value-added traffic analysis unit still performs the value-added traffic analysis unit regularly from the database ❿ ❿ 通话 ( (4) to carry out the data _ (four) to analyze the quality of the service of various value-added services on the road. The value-added service is known as the index of riding the value-added, and the results of the value-added traffic analysis are stored in the database 6. The mobile network automatic performance monitoring and problem diagnosis secret method and the method thereof provided by the invention have the following advantages when compared with other conventional technologies: 1. The present hair_cake road tree turns to the material, Monitoring and analysis of the network component configuration and performance of the backup vendor; Lu 2. This is a summary of the product, the non-specific mobile phone wire and type _ listening quality for the analysis; communication 3. The invention is for the quality of communication for all users Monitoring and analysis, not only for the specific user quality for monitoring and analysis; -Efficient resources4·本发_自杂难娜嫩乌崎 (4) personnel remotely log in to each equipment supplier's mobile maintenance system and manual remittance configuration and: The labor and inconvenience of the performance monitoring and problem diagnosis operation, ~~ 21 201014220 ^ 5. The invention replaces the traditional manual debugging operation with the analysis of stylized problems and the expert systemization, which can greatly improve the accuracy of the debugging operation. Sexuality and efficiency to ensure that the problem can be solved properly and instantly; 6. The present invention can use the webpage as a human-machine interface and present the analysis results on the webpage, and the use convenience is extremely high, which can be greatly reduced. Every time a contact person wears a new mobile communication system, he or she needs to be familiar with a new human-machine interface and learn the inconvenience of how to operate it. 7. The invention can integrate the network configuration and performance information of various mobile devices. _Platform' can greatly reduce the inconvenience of switching operators to different maintenance systems when querying the device performance of different equipment vendors; and 8. The invention can use smart phones as the performance monitoring query platform can be used as a maintenance personnel. The implementation of the dimension of the operation of the maintenance of the material, the rapid operation platform, greatly improve the efficiency of the performance monitoring of the maintenance personnel. The above detailed description is directed to a hip embodiment of a possible embodiment of the present invention. However, the embodiment is not intended to be a four-part design, and the equivalent of the invention may be included in In the scope of the patent in this case. In summary, this case is not only a ride on the space crane, but also the multi-functional effects of the miscellaneous articles. 'The mosquitoes that have fully complied with the clarity and progress of the mosquitoes (4) Patent requirements are filed according to law, and you are requested to approve the invention patent. The application case is to invent the invention to the sense of virtue. BRIEF DESCRIPTION OF THE DRAWINGS FIG. 2 is a schematic diagram of a mobile network automatic performance monitoring and problem diagnosis system and method thereof according to the present invention; ^ 22 201014220, FIG. 2 is a mobile network automatic performance monitoring and problem diagnosis system and method thereof The other architecture diagram of the mobile network automatic performance monitoring and problem diagnosis system and the method of the configuration management application server configuration analysis module internal architecture diagram; Problem diagnosis system and its method performance management application server performance analysis module internal architecture diagram; and Figure 5 of the invention mobile network automation performance supervision and control _ diagnosis _ system and its method call record recording data processing The internal structure of the call record data mining analysis module. [Main component symbol description] 1 Intermediary device 11 Data collection module 12 Intermediary device management module 2 Configuration management application server 21 Configuration analysis module 22 Configuration management application server management module 3 Performance management application servo 31 performance analysis module 32 performance management application server management module 4 call record data mining analyzer 41 call record data mining module 42 call record data mining analyzer end management module 23 201014220, 5 road test reluctance record Application server 51 road test barely record road test quality analysis module 52 road test bare record application server end management module 6 database 61 data storage module 62 database management module 7 system web server 〇 71 Analysis Results Query Module 72 System Website Server Management Module 8 Geographic Information Service Application Server 81 Geographic Information Service Application Module 82 Geographic Information Service Application Server Management Module 9 Alarm Delivery Server 91 Alarm Delivery Module® 92 Alarm Delivery Server End Management Module 10 System Manager 101 System Management Human Machine Interface 102 System Management Module 211 Configuration Analysis Unit 212 Configuration Problem Diagnostics Unit 213 Mobile Network Configuration Problem Diagnosis and Improvement Suggestion Rule Library 24 201014220

2131 最佳組態設定經驗法則庫 2132 特定營運商組態法則庫 2133 特定設備商組態法則庫 2134 組態診斷法則維護機制單元 311 效能分析單元 312 效能告警單元 313 效能障礙管理單元 314 效能優化單元 315 歷史效能分析單元 316 行動網路效能問題診斷及改善建議法則庫 3161 效能管理經驗法則庫 3162 特定營運商效能法則庫 3163 特定設備商效能法則庫 3164 效能診斷法則維護機制單元 411 手機通信品質分析單元 412 用戶通信品質分析單元 413 加值訊務分析單元 252131 Best Configuration Setting Rule of Law Library 2132 Specific Operator Configuration Rule Library 2133 Specific Equipment Vendor Configuration Rule Library 2134 Configuration Diagnostic Rule Maintenance Mechanism Unit 311 Effectiveness Analysis Unit 312 Performance Alarm Unit 313 Effectiveness Management Unit 314 Performance Optimization Unit 315 Historical Performance Analysis Unit 316 Mobile Network Performance Problem Diagnosis and Improvement Suggestion Rule Library 3161 Performance Management Experience Rule Library 3162 Specific Operator Performance Law Library 3163 Specific Equipment Vendor Performance Law Library 3164 Performance Diagnosis Rule Maintenance Mechanism Unit 411 Mobile Communication Quality Analysis Unit 412 User Communication Quality Analysis Unit 413 Value Added Traffic Analysis Unit 25

Claims (1)

201014220 十、申請專利範圍: 1. 一種行動網路自動化效能監測及問題診斷系統,其中包括: 一個或以上中介裝置,該中介裝置係透過數據網路連接行動網路,以自 動化方式截取各網路元件的組態及效能資料以及用戶通話記錄資料,並 存檔至資料庫; 個或以上組態管理應用伺服器,該組態管理應用伺服器係對儲存在資 料庫的組態資料進行組態設定分析及專家系統化問題診斷,之後將分析 〇 結果儲存於資料庫; 個或以上效能管理應用伺服器,係對儲存在資料庫的效能資料進行效 I分析及專豕系統化問題診斷,之後將分析結果儲存於資料庫並將診斷 出之效能問題透過告警傳送伺服器傳送給系統使用者; 一個或以上通話記錄資料顯分析伺㈣,該通話記錄㈣採擴分析祠 服器係對儲存在資料庫的用戶通話記錄資料進行用戶手機品質及用戶通 un之後將分析結果儲存於資料庫》統使帛者可s過系統網 _服器上傳路測場強記錄路測資料至資料庫存放; -個或以上路測埸強記錄應用舰^,該路測埸強記錄伺服器對儲 存在資料庫的_記鱗測㈣進行路測品f分析,之後將分析結 果儲存於資料庫; -個或以上資料庫,該資料庫係保存中钱置所收_資料以及各應用 祠服器的刀析結果供系統使用者透過系統網頁飼服器進行查詢; 個或以上系統網站伺服器,該系統網站飼服器可持續檢視資料庫中新 增之網路組態及效能分析結果; 26 201014220 . -地理f訊服務_概器,職理資訊服務'應_服轉€_“ 網站舰器發出之地理資訊服務呈現請求,並至_取=^ 地理資訊服務呈現結果給系統使用者; -個或以上告警傳賴服n,該告警傳翻服器自動傳送_及效能問 題分析結果的訊息給系統使用者,並傳送系統告警訊息給系統使用者; -個或以上系統管理器,該祕管理n可管理系統各元件,以新增或移 除元件。 ❹2.如巾請專利範圍第1項所述之行動網路自動化效能監測及問題診斷系 統,其中該中介裝置包括資料收集模組及中介裝置端管理模組,模组間 係透過程式介面進行溝通。 3.如申請專利範圍第2項所述之行動網路自動化效能監測及問題診斷系 統’其中該中介裝置之資料收集模組具備以遠端登入(TELNET)、檔案傳 I. 輸(FTP)及資料庫連接機制收集並截取行動網路各網路元件組態及效能 資料、用戶通話記錄資料及路測埸強記錄路測資料之機制。 ❹ 4.如申請專利範圍第1項所述之行動網路自動化效能監測及問題診斷系 統,其中該組態管理應用伺服器包括組態分析模組及組態管理應用伺服 器端管理模組,模組間係透過程式介面進行溝通。 5.如申請專利範圍第4項所述之行動網路組態自動化監測及問題診斷系 統,其中該組態管理應用伺服器之組態分析模組,主要包括: 一組態分析單元,該組態分析單元會定期從資料庫取得組態資料進行分 析,並以網路元件識別碼作為該網路元件之索引,接著組態分析單元的 27 201014220 ‘組態分析結果會儲存到資料庠; 一組態問題診斷嚴 擎之一, 疋,該組態問題診斷單元為法則庫專家系統之推論引 態^題分^態問題診斷單元會定臟資料庫的取得組態分析結果進行組 ‘門題分析’ __料元可_雌控之行動鹏之網路元件 的设備商及替〗重t / s 為何,並選擇適合之法則庫進行組態問題的診斷,以 * 析效果,組態問題診斷單元的診斷結果會儲存到資料; _ 且態問題Φ斷及改善建議法則庫,該行動網路組態問題診斷 ❹=改善建議法則庫為法則庫專家系統之組態法則庫,並包含、最佳組態 設定經驗_庫、特定營運雜態_庫、特定設備商_法則庫及組 態診斷法卿護機鮮元,當各法麟新增、修改或刪除後,便將問題 沴斷及改善建議傳至組態問題診斷單元。 如申μ專利^>圍第5項所述之行動網路自動化效能監測及問題診斷系 統’其中驗態問題麟單元所進行之推論、麟賴基於行動網路組 態問題診斷及改善建議法則庫之所提供之組態診斷法則維護機制單元的 ® 組態問題分析法則。 7. 如申請專利範圍第5項所述之行動網路自動化效能監測及問題診斷系 統,其中該行動網路組態問題診斷及改善建議法則庫之最佳組態設定經 驗法則庫内含依據行動網路組態設定及組態問題偵錯經驗所建立之法 則。 8. 如申請專利範圍第5項所述之行動網路自動化效能監測及問題診斷系 統,其中該行動網路組態問蟫診斷及改善建議法則庫之特定營運商組態 28 201014220 , 法則庫内含依據行動網路特定營運商之網路特色所建立之組態法則。 9.如申請專利範圍第5項所述之行動網路自動化效能監測及問題診斷系 統’其中該行動網路組態問題診斷及改善建議法則庫之特定設備商組態 法則庫内含依據行動網路特定設備設備商之設備特色所建立之組態法 則。 ιο·如申睛專利範圍第5項所述之行動網路自動化效能監測及問題診斷系 統,其中該行動網路組態問題診斷及改善建議法則庫之最佳組態設定經 Ο 驗法則庫内含至少一條依據行動網路組態管理經驗所建立之法則。 11·如申請專利綱第5項所述之行動網路自動化效能監測及問題診斷系 統,其中該行動網路組態問題診斷及改善建議法則庫之特定營運商組態 法貝】庫内含至少一條依據行動網路特定營運商之網路特色所建立之組態 法則。 I2·如申請專利關第5項所述之行動網路自動化效能監測及問題診斷系 統’其中該打動網路組態問題診斷及改善建議法則庫之特定設備商組態 ❹ /_相含至少-條依據行動網路特定設備商之設傭色所建立之組態 法則。 , 3.如申睛專概圍S 5項所述之行動鱗自動化效能制及問題診斷系 統其中該行動網路組態問題診斷及改善建議法則庫之組態診斷法則維 |備_組__岭元回狀分析結果,對組態管理經 驗法則庫、特定營運雜料及敎設鑛域細庫進行法則的 新増、修改、或刪除之機制。 29 201014220 ,14.如申請專利範圍第1項所述之行動網路自動化效能監測及問題診斷系 統,其中該效能管理應用伺服器包括效能分析模組及效能管理應用伺服 器端管理模組’模組間係透過程式介面進行溝通。 15.如申請專利範圍第14項所述之行動網路自動化效能監測及問題診斷系 統’其中該效能管理應用伺服器之效能分析模組,主要包括: 一效能分析單元,該效能分析單元會定期從資料庫取得效能資料分析出 網路的各項效能指標,係以網路元件識別碼作為該網路元件效能分析及 Ο 查詢之索引會定期從資料庫取得效能資料分析出網路的各項效能指標, 分析結果會儲存至資料庫並以網路元件識別碼作為該網路元件效能分析 及查詢之索引; 一效能告警單元,該效能告警單元會定期從資料庫取得網路的各項效能 指標值進行檢視並找出問題,再由效能診斷法則維護機制單元選擇適合 之法則庫進行網路元件效能劣化之告警作業,而所有效能告警單元的效 能告警分析結果皆會存放至資料庫; ® —效能障礙管理單元,該效能障礙管理單元會定期從資料庫取得網路的 各項效能指標進行效能障礙分析,效能障礙管理單元可自動判斷監控之 行動網路之網路元件的設備商及營運商為何,並透過效能診斷法則維護 機制單元選擇適合之法則庫進行效能障礙問題的診斷及通報,而所有效 能障礙管理單元的效能障礙分析結果皆會存放至資料庫; 一效能優化單元,該效能優化單元會定期從資料庫取得網路的各項效能 指標進行網路效能優化分析,效能優化單元可自動判斷監控之行動網路 201014220 4 之網路元件的設備商及營運商為何,並透過效能診斷法則維護機制單元 選擇適合之法則庫進行效能優化問題的診斷,而所有效能優化單元的效 能優化分析結果皆會存放至資料庫; 一歷史效能分析單元,該歷史效能分析單元會定期從資料庫取得網路的 各項效能指標進行歷史效能分析,並將歷史效能分析結果皆會存放至資 料庫; 一行動網路效能問題診斷及改善建議法則庫,該行動網路效能問題診斷 Ο 及改善建議法則庫係為法則庫專家系統之效能法則庫,其中包括有效能 管理經驗法則庫、特定營運商法則庫、特定設備商法則庫及效能診斷法 則維護機制單元,當各法則庫新增、修改或刪除後,便將問題診斷及改 善建議傳至效能告警單元,效能障礙管理單元及效能優化單元。 16.如申請專利範圍第15項所述之行動網路自動化效能監測及問題診斷系 統’其中該效能分析單元具備將效能資料中每一行動網路的網路元件效 能分析機制。 ® 17·如申請專利範圍g 項所述之行動網路自動化效能監測及問題診斷系 統’其中該效能告警單元為法則庫專家系統之推論引擎之一,具備效能 劣化推論、診斷機制’且推論、診斷皆須基於行動網路效能問題診斷及 改善建議酬柄提供之雜告f糊。 18·如申靖專利範圍第B項所述之行動網路自動化效能監測及問題診斷系 統’其中該效能障礙管理單元為法則庫專家系統之推論引擎之一,具備 效能問題筆因推論、轉侧,且推論輯皆須基於行動網路效能問 31 201014220 1 題摘及改善建議關庫所提供之效輯礙判斷法則。 19. 如申請專利範圍帛ls項所述之行動網路自動化效能監測及問題診斷系 統,其中該效能優化單元為法則庫專家系統之推論引擎之一,具備效能 優化推淪、診斷及建議機制,且推論、診斷及建議皆須基於行動網路效 能問題診斷及改善建議法則庫所提供之效能優化法則。 20. 如申凊專利範圍第15項所述之行動網路自動化效能監測及問題診斷系 統’其中該歷史效能分析單元具備將效能分析結果進行長週期的效能分 φ 析機制。 21. 如申清專利範圍第15項所述之行動網路自動化效能監測及問題診斷系 統,其中該行動網路效能問題診斷及改善建議法則庫之效能管理經驗法 則庫内含至少一條依據行動網路效能管理經驗所建立之法則。 22. 如申請專利範圍第15項所述之行動網路自動化效能監測及問題診斷系 統,其中該該行動網路效能問題診斷及改善建議法則庫之特定營運商效 能法則庫内含至少一條依據行動網路特定營運商之網路特色所建立之效 〇 能法則。 23. 如申請專利範圍第15項所述之行動網路自動化效能監測及問題診斷系 統’其中該該行動網路效能問題診斷及改善建議法則庫之特定設備商效 能法則庫内含至少一條依據行動網路特定設備商之設備特色所建立之效 能法則。 24. 如申請專利範圍第15項所述之行動網路自動化效能監測及問題診斷系 統,其中該該行動網路效能問題診斷及改善建議法則庫之效能診斷法則 32 201014220 £ 維護_單元具備雜錄告警單元、效_礙管理單元及效能優化單 元回館之分騎果,對雜管舰驗_庫、峡營運商效驗則庫及 特定設儀效能法騎進躲麟增、修改、除之機制。 25. 如申請專利範㈣丨項所述之行動網路自動化效能監測及問題診斷系 統,其中該通話記錄資料採礦分析器包括通話記錄資料採礦模組及通話 記錄資料採礦分析器端管理模組,模_係透·式介面進行溝通。 26. 如申清專利範圍第2S項所述之行動網路自動化效能監測及問題診斷系 〇 統,其中該通話記錄資料採礦分析器之通話記錄資料採礦分析模組,主 要包括: -手機通信品f分析單元,該手機通信品質分析單元會定期從資料庫取 得用戶通話S己錄資料並加以分析,並將手機通信品質分析之結果會儲存 到資料庫; 一用戶通信品質分析單元,戶通信品質分析單元會定臟資料庫取 得用戶通話記錄資料進行資料加以分析,並將用戶通信品質分析之結果 ® 會儲存到資料庫; 一加值訊務分料元’該純贿分料元會定舰賴庫轉用戶通 話記錄資料進行資料加以分析,並將加值訊務分析之結果會儲存到資料 庫。 2λ如申請專利範圍第%項所述之行動網路自動化效能監測及問題診斷系 統’其中該手機通信品質分析單元具備各種手機廠牌及型號之通信品質 分析機制’並以手機廠牌及顰號作為該手機通信品質之索引。 33 201014220 , 28·如申請專利範圍第26項所述之行動網路自動化效能監測及問題診斷系 統’其中該用戶通信品質分析單元具備各用戶之通信品質分析機制,並 以用戶手機號碼作為該用戶通信品質之索引。 29. 如申請專利範圍第26項所述之行動網路自動化效能監測及問題診斷系 統’其中該加值訊務分析單元具備各種加值訊務分析之機制,並以加值 訊務識別碼作為該加值訊務通信品質之索引。 30. 如申請專利範圍第丨項所述之行動網路自動化效能監測及問題診斷系 〇 統,其中該路測埸強記錄應用伺服器包括路測埸強記錄路測品質分析模 組及路測埸強記錄應用伺服器端管理模組,模組間係透過程式介面進行 溝通。 31·如申請專利範圍第1項所述之行動網路自動化效能監測及問題診斷系 統’其中«料庫包括資料齡模組及資料庫端管理模組,模組間係透 過程式介面進行溝通。 32. 如申請專利範圍第i項所述之行動網路自動化效能監測及問題診斷系 ® a,其中該纽_舰器包括分析結果查職組及系統網_服器端 管理模組,模組間係透過程式介面進行溝通。 33. 如申請專利範圍第32顧述之行動網路自動化效能監測及問題診斷系 統,其中該系統網站飼服器之分析結果查詢模板具備可同時處理⑽系 統網站槪器發出之分析結果地理資訊服務呈現請求,並至資料庫取得 資料,再將分析結果地理資訊服務呈現回傳給系統網站飼服器的機制 3屯如申請專利範圍第1項所述之行動網路自動化效能監測及問題診斷系 34 201014220 . 統’其中該地理資訊服務應用伺服器包括地理資訊服務應用模組及地理 資訊服務應用伺服器端管理模組,模組間係透過程式介面進行溝通。 35. 如申請專利範圍第34項所述之行動網路自動化效能監測及間題診斷系 統’其中該地理資訊服務應用伺服器之地理資訊服務應用模組具備地理 資訊服務顯示功能。 36. 如申請專利範圍第34項所述之行動網路自動化效能監測及問題診斷系 統’其中該分析結果地理資訊服務呈現方式可為視窗模式、網頁模式。 φ 37.如申請專利範圍第1項所述之行動網路自動化效能監測及問題診斷系 統’其中該告警傳送伺服器包括告警傳送模組及告警傳送伺服器端管理 模組’模組間係透過程式介面進行溝通。 38. 如申請專利範圍第37項所述之行動網路自動化效能監測及問題診斷系 統’其中該告警傳送伺服器之告警傳送模組具備告警傳送功能,可提供 示警簡訊、電話、電子郵件、聲音、或燈號等各種方式發送告警訊息。 39. 如申請專利範圍第丨項所述之行動網路自動化效能監測及問題診斷系 〇 統,其中該系統管理器包括系統管理模組及系統管理人機介面。 40. 如申請專利範圍第39項所述之行動網路自動化效能監測及問題診斷系 統,其中該系統管理器之系統管理人機介面可為純文字模式、視窗模式、 網頁模式。 41. 如申請專利範圍第丨項所述之行動網路自動化效能監測及問題診斷系 統,其中該系統管理器可設定自動化流程,以設定效能管理應用飼服器 送出效能告警訊息,給多個告警傳送伺服器中的其中一個。 35 201014220 • 42.如申請專利範圍第1項所述之行動網路自動化效能監測及問題診斷系 統,其中該系統管理器可設定系統參數,以設定中介裝置定時收集魬態、 效能及通話記錄資料。 43.一種行動網路自動化效能監測及問題診斷方法,其步驟包括: 步称1.利用巾介裝置之資料錢歡透過區域網路連接㈣網路維運 系統及各網路元件,自動蒐集行動網路的組態及效能資料、用戶 的通話記錄資料、路測埸強記錄路測資料,並由中介裝置之中介 ® 裝置端管理模組將資料儲存於資料庫; 步称2·利用組態管理應用伺服器之組態分析模組自動對蒐集到的組態 資料進行分析及專家系統化問題診斷,並由組態管理應用伺服器 之組態管理應用伺服器端管理模組將分析結果送往一或多個資 料庫進行儲存,組態管理應用伺服器亦可主動將分析結果透過告 警傳送伺服器發送給系統使用者; 步驟3.利用效能管理應用伺服器之效能分析模組自動對蒐集到的效能 資料進行多方面效能分析及專家系統化問題診斷,並由效能管理 應用伺服器之效能管理應用伺服器端管理模組將分析結果送往 資料庫進行儲存,效能管理應用祠服器亦可主動將分析結果透過 告警傳送伺服器發送給系統使甩者; 步驟4.利用通話記錄資料採礦分析伺服器之通話記錄資料採礦分析模 組自動對蒐集到的通話記錄資料進行分析,並由通話記錄資料採 礦分析伺服器之通話記錄資料採礦分析器端管理模組將分析結 36 201014220 果送往資料庫進行儲存; 步称5· _路卿強記錄應用他器之賴卿記錄關品質分析模 Μ動對⑽到的路測記錄f料進行分析,並由路測場強記 錄應用甸服器之路測場強記錄應用雛器端營理模組將分析結 果送往資料庫進行儲存; 步驟·彻資鮮之資贿存模組保存巾介裝置所收集的資料以及各 應用飼服n的分析結果,由龍庫之資料庫端管理模組透過系統 網頁伺服器供系統使用者進行查詢; 步驟7.彻祕_舰器之分析躲查賴轉受线使用者發出 之分析結果查詢請求,並由系統網站伺服器端管理模組至資料庫 及地理資訊服務應用伺服器取得資料後回傳給系統使用者; 步驟8.利用地理資訊服務應用伺服器之地理資訊服務應用模組接受系 統系統網站伺服器發出之地理資訊服呈現請求,並由地理資訊 服務應用伺服器端管理模組至資料庫取得資料後回傳地理資訊 服務呈現結果給系統使用者; 步驟9.利用告警傳送伺服器之告警傳送模組自動傳送組態及效能問題 分析結果的訊息給系統使用者’並由告警傳送飼服器端管理模組 傳送系統告警訊息給系統管理者; 步驟10.利用系統管理器之系統管理模组來管理系統元件、設定系統參 數、設定自動化流程及偵測系統元件異常並透過告警傳送伺服器 發送告警給系統管理者,使用者可透過系統管理器之系統管理人 37 201014220 . 機介面來管理或査詢。 44. 如申請專利範圍第43項所述之行動網路自動化效能監測及問題診斷方 法’其中該步驟1中介裝置之中介裝置端管理模組管理步驟包括: 步驟1.上傳兀件組態、參數及自動化運作資訊給系統管理器並接受系統 管理器之命令對資料收集模組及中介裝置端管理模組進行設定; 步驟2.執行中介裝置自動化運作程序; 步驟3.監視中介裝置運作狀態; 〇 步称4.定期以及於發現異常狀況時回報運作狀態給系統管理器。 45. 如申請專利範圍第43項所述之行動網路自動化效能監測及問題診斷方 法,其中該步驟2組態管理應用伺服器之組態分析模組分析步驟包括: 步驟1.行動網路各網路元件組態參數分析及專家系統化問題診斷機制; 步驟2.在參考其它組態分析模組所擁有之組態資料時,組態分析模組間 可進行資料交換; 步驟3.在進行組態分析時’組態分析模組可由資料庫取得組態資料及組 〇 態分析結果的資料; 步驟4.組態分析及問題診斷結果會儲存至資料庫並以網路元件識別碼 作為該網路元件組態分析及查詢之索引。 46. 如申請專利範圍第43項所述之行動網路自動化效能監測及問題診斷方 法’其中該步驟2組態管理應用伺服器之組態管理應用伺服器端管理模 組管理步驟包括: 步驟1.上傳元件組態、參數及自動化運作資訊給系統管理器並接受系統 38 201014220 * 管理器之命令對組態分析模組及組態管理應用伺服器端管理模 組進行設定; 步称2.執行組態管理應用伺服器自動化運作程序; 步驟3.監視組態管理應用伺服器運作狀態; 步驟4.定期以及於發現異常狀況時回報運作狀態給系統管理器。 47.如申請專利範圍第43項所述之行動網路自動化效能監測及問題診斷方 法,其中該步驟3效能管理應用伺服器之效能分析模組分析步驟包括: φ 步驟L行動網路各網路元件效能分析及專家系統化問題診斷; 步驟2·在參考其它效能分析模组所擁有之效能資料時,效能分析模組間 可進行資料交換; 步驟3.在進行效能分析及問題診斷時,效能分析模組可由資料庫取得效 能資料、效能分析結果及組態分析結果的資料; 步驟4.效能分析及問題診斷結果會儲存至資料庫並以網路元件識別碼 作為該網路元件效能分析及查詢之索引。 0 48.如申請專利範圍第43項所述之行動網路自動化效能監測及間題診斷方 法,其中該步驟3效能管理應用伺服器之效能管理應用伺服器端管理模 組管理步驟包括: 步騨1·上傳元件效能、參數及自動化運作資訊給系統管理器並接受系統 管理器之命令對效能分析模組及效能管理應用伺服器端管理模 組進行設定; 步驊2.執行效能管理應用伺服器自動化運作程序; 39 201014220 . 步驟3.監視效能管理應用伺服器運作狀態; 步驟4.定期以及於發現異常狀況時回報運作狀態給系統管理器。 49·如申請專利範圍第43項所述之行動網路自動化效能監測及問題診斷方 法’其中該步驟4通話記錄資料採痛分析器之通話記錄資料採礦模組採 碌步称包括: 步驟1·行動網路用戶通話記錄資料採礦分析; 步驟2·在參考其它通話記錄資料採礦分析模組所擁有之用戶通話記錄 Φ 資料時,通話記錄資料採礦分析模組間可進行資料交換; 步驟3.在進行通話記錄資料採礦分析時,通話記錄資料採礦分析模組可 由資料庫取得用戶通話記錄資料; 步驟4.通話記錄資料採礦分析結果會儲存至資料庫並分別以手機廠牌 及型號、用戶手機號碼、加值服務識別碼作為通話記錄資料採礦 分析及查詢之索引。 〇·如中請寻利範圍第43項所述之行動網路自動化效能監測及問題診斷方 *其巾該步驟4通話靖資娜礦分析^之通話記錄紐採礦分析器 端管理模分析步驟包括: 步驟1·上傳7L件效能、參數及自動化運作資訊給系統管理器並接受系統 管理器之命令對通話記錄資料採碟模組及通話記錄資料採礦分 析器端管理模組進行設定; 步歡執行通話記錄資料採碌分析器自動化運作程序; 步驟3.監視通話記錄資料採礦分析器運作狀態; 201014220 ' 步称4.疋期以及於發現異常狀況時回報運作狀態給系統管理器。 51.如申請專利範圍第43項所述之行動網路自動化效能監測及問題診斷方 法,其中該步驟5路測埸強記錄應用伺服器之路測埸強記錄路測品質分 析模组分析步驟包括: 步驟1·行動網路路測埸強記錄路測品質分析; 步驟2.在進行路測埸強記錄路測品質分析時,路測埸強記錄路測品質分 析模組可由資料庫取得網路組態及效能資料; Φ 纟鄉3.路測場強記錄路測品質分析結果會儲存至資料庫並分別以路測 埸強記錄路測試別碼作為路測埸強記錄路測品質分析及查詢之 索弓卜 52·如申請專利範圍第a項所述之行動網路自動化效能監測及問題診断方 法’其中該步驟5路測埸強記錄應用飼服器之路測場強記錄應用伺服器 端管理模組管理步驟包括: 步驟1.上傳兀件效能、參數及自動化運作資訊給系統管理器並接受系統 ® 管理器之命令對路測埸強記錄制品質分析及路測場強記錄應 用伺服器端管理模組進行設定; 步驟2·執行路測場強記錄應用飼服器自動化運作程序,· 步驟3.監視路測埸強記錄應用飼服器運作狀態; 步驟4.定期以及於發現異常狀況時回報運作狀態給系統管理器。 53.如申請專利範圍第μ項所述之行動網路自動化效能監測及問題診斷方 法’其中該步驟6資料庫之資料儲存模組具備行動網路元件效能及組態 201014220 、 資料用户通話記錄資料、路觸強記錄路晴料的儲存之機制,以及 儲存各項分析結果並接受査詢之機制。 請專利範圍第43項所述之行動網路自動化效能監測及問題診斷方 ,·其中該步驟6資料庫之資料庫端管理模組管理步驟包括: 步縣1.上傳元件效能、參數及自動化運作資訊給系統管理器並接受系統 管理器之命令對資料儲存模組及資料庫端管理模組進行設定; 步驟2.執行資料庫自動化運作程序; 〇 步驟3.監視資料庫運作狀態; 步驟4·定期以及於發現異常狀況時回報運作狀態給系統管理器。 55·如申請專利範圍第43項所述之行動網路自動化效能監測及問題診斷系 統,其中該步驟7系統網站伺服器之分析結果查詢模組具備可同時處理 多個系統網站伺服器發出之分析結果地理資訊服務呈現請求,並至資料 庫取得資料,再將分析結果地理資訊服務呈現回傳給系統網站伺服器的 機制。 ® 56.如申請專利範圍第43項所述之行動網路自動化效能監測及問題診斷方 法’其中該步驟7系統網站伺服器之系統網站伺服器端管理棋組管理步 驟包括: 步驟1.上傳元件組態、參數及自動化運作資訊給系統管理器並接受系統 管理器之命令對分析結果查詢模組及系統網站伺服器端管理模 組進行設定; 步驟2.監視系統網站伺服器運作狀態; 42 201014220 1 步驟3.定期以及於發現異常狀況時回報運作狀態給系統管理器。 57. 如申請專利範圍第43項所述之行動網路自動化效能監測及問題診斷方 法’其中該步驟8地理資訊服務應用伺服器之地理資訊服務應用模組分 析步驟包括: 、 步驟1.可同時處理多個系統使用者發出之分析結果請求,並至資料庫取 得資料,再將分析結果回覆傳給系統使用者的機制; 步驟2.傳送使用者所發出之分析結果地理資訊月艮務呈現請求,並呈現地 參 理資訊服務應用伺服器所回覆之分析結果地理資訊服務呈現機 制。 58. 如申請專利範圍第57項所述之行動網路自動化效能監測及問題診斷系 統’其中該步驟2之分析結果呈現可為純文字模式、視窗模式、網頁模 式。 59. 如申請專利範圍第43項所述之行動網路自動化效能監測及問題診斷方 法,其中該步驟8地理資訊服務應用伺服器之地理資訊服務應用伺服器 〇 端管理模組具備下列機制: 步驟1 ·上傳元件效能、參數及自動化運作資訊給系統管理器並接受系統 管理器之命令對地理資訊服務應用模組及地理資訊服務應用伺 服器端管理模組進行設定; 步驟2·執行地理資訊服務應用伺服器自動化運作程序; 步驟3.監視地理資訊服務應用伺服器運作狀態; 步驟4.定期以及於發現異常狀況時回報運作狀態給系統管理器。 43 201014220 60.如申請專利範圍第43肖所述之行動網路自動化效能監測及問題診斷方 法’其中該步驟9告警傳概H之告警傳送模組告警步驟包括: 步称1·利用示警簡訊 '電話、電子郵件、聲音、或燈號等各種方式發送 告警; 步驟2.設定各種事件發生時之告警方式、告警發送目的地、告警發送之 時段及告警重複發送之相關參數。 如申π專利範®第43所述之行動網路自動化效能監測及問題診斷方201014220 X. Patent application scope: 1. A mobile network automation performance monitoring and problem diagnosis system, including: one or more mediation devices, which connect mobile networks through a data network to automatically intercept networks. Component configuration and performance data and user call record data, and archived to the database; one or more configuration management application server, the configuration management application server configures the configuration data stored in the database Analysis and expert systemic problem diagnosis, and then store the analysis results in the database; one or more performance management application servers, which analyze the performance data stored in the database and diagnose the systematic problems, and then The analysis results are stored in the database and the diagnosed performance problems are transmitted to the system user through the alarm delivery server; one or more call records are analyzed and analyzed (4), and the call record (4) is analyzed and stored in the data. The user's call record data of the library is used for the quality of the user's mobile phone and the user's communication Store the analysis results in the database. The system can be used to upload the road test data to the data inventory. - One or more road test barely record the application ship ^, the road test The barely record server analyzes the road test product f stored in the database, and then stores the analysis result in the database; - one or more database, the database is stored in the money collection _ The data and the results of the analysis of each application server are provided for the system user to query through the system webpage server; one or more system website servers, and the network group added in the system website sustainable inspection database State and effectiveness analysis results; 26 201014220 . -Geographical f-services _ general, job information service 'should _ service transfer _ _ _ website ship issued geographic information service presentation request, and to _ take = ^ geographic information service Presenting the result to the system user; one or more alarms are passed to the system, and the alarm transmission device automatically transmits the message _ and the performance problem analysis result to the system user, and transmits the system alarm message to the system user; One or more system managers, which manage the components of the system to add or remove components. ❹2. The mobile network automation performance monitoring and problem diagnosis system described in item 1 of the patent application, The mediation device includes a data collection module and an intermediary device management module, and the modules communicate through a program interface. 3. The mobile network automatic performance monitoring and problem diagnosis system described in claim 2 The data collection module of the intermediary device has the functions of remote network login (TELNET), file transmission I. The data and the road test barely record the mechanism of the road test data. ❹ 4. The mobile network automation performance monitoring and problem diagnosis system described in claim 1 of the patent scope, wherein the configuration management application server includes a configuration analysis module The group and configuration management application server management module, the modules communicate through the program interface. 5. The mobile network configuration automatic monitoring and problem diagnosis system described in claim 4, wherein the configuration management application server configuration analysis module mainly comprises: a configuration analysis unit, the group The state analysis unit periodically obtains the configuration data from the database for analysis, and uses the network component identification code as the index of the network component, and then configures the analysis unit 27 201014220 'The configuration analysis result is stored in the data 庠; One of the configuration problem diagnosis rigor, 疋, the configuration problem diagnosis unit is the inference of the rule library expert system. The problem diagnosis unit will determine the configuration result of the dirty database to perform the group's problem. Analysis ' __料元 can _ female control action Peng network components of the equipment and replace the weight t / s Why, and choose the appropriate law library for the diagnosis of configuration problems, to analyze the effect, configuration The diagnosis result of the problem diagnosis unit will be stored in the data; _ and the state problem Φ break and improvement suggestion rule library, the action network configuration problem diagnosis ❹ = improvement suggestion law library is the law library expert system Configuration rule library, and contains, optimal configuration setting experience _ library, specific operational miscellaneous _ library, specific equipment vendor _ law library and configuration diagnostics Guardian fresh machine, when each FF is added, modified or After the deletion, the problem diagnosis and improvement suggestions are passed to the configuration problem diagnosis unit. Such as Shen μ patent ^>; the mobile network automatic performance monitoring and problem diagnosis system described in item 5, which is based on the inference of the verification problem, and the decision-making rule for the diagnosis and improvement of mobile network configuration based on mobile network configuration The configuration diagnostics provided by the library maintains the mechanism of the configuration mechanism for the configuration problem analysis unit. 7. The mobile network automation performance monitoring and problem diagnosis system described in claim 5, wherein the mobile network configuration problem diagnosis and improvement recommendation rule library optimal configuration setting rule of thumb library contains action basis The rules established by the network configuration settings and configuration problem debugging experience. 8. The mobile network automation performance monitoring and problem diagnosis system described in claim 5, wherein the mobile network configuration request diagnosis and improvement recommendation rule library specific operator configuration 28 201014220, the law library Contains configuration rules based on the network characteristics of the specific operator of the mobile network. 9. The mobile network automation performance monitoring and problem diagnosis system described in claim 5, wherein the specific network equipment configuration rule library of the mobile network configuration problem diagnosis and improvement suggestion library includes a mobile network. The configuration rules established by the device characteristics of the road-specific equipment vendors. Ιο·The mobile network automatic performance monitoring and problem diagnosis system described in item 5 of the scope of the patent application, wherein the optimal configuration of the mobile network configuration problem diagnosis and improvement recommendation rule library is verified by the test rule library Contains at least one rule established based on operational network configuration management experience. 11. The mobile network automation performance monitoring and problem diagnosis system described in claim 5, wherein the mobile network configuration problem diagnosis and improvement recommendation rule library has a specific operator configuration method. A configuration rule based on the network characteristics of a particular operator of the mobile network. I2·If you apply for the mobile network automation performance monitoring and problem diagnosis system described in the fifth paragraph of the patent application, the specific equipment manufacturer configuration of the proposed network of problem diagnosis and improvement suggestions ❹ /_ contains at least - The configuration rules established by the commissioning color of the mobile network specific equipment vendors. 3. For example, the action scale automatic performance system and problem diagnosis system described in S 5 of the application of the target system, the configuration diagnosis rule of the mobile network configuration problem diagnosis and improvement suggestion rule database|备_组__ The results of the analysis of the linguistic regression analysis, the mechanism for the new rules of configuration management, the specific operational miscellaneous materials, and the rules for the establishment of mine fines, are modified, modified, or deleted. 29 201014220, 14. The mobile network automatic performance monitoring and problem diagnosis system according to claim 1, wherein the performance management application server comprises a performance analysis module and a performance management application server management module The groups communicate through the programming interface. 15. The mobile network automatic performance monitoring and problem diagnosis system described in claim 14 wherein the performance management application server performance analysis module mainly comprises: a performance analysis unit, the performance analysis unit periodically Obtaining performance data from the database to analyze the performance metrics of the network, using the network component identification code as the index of the network component performance analysis and Ο query, periodically obtaining performance data from the database and analyzing the network Performance indicators, analysis results will be stored in the database and the network component identification code as an index of the network component performance analysis and query; a performance alarm unit, the performance alarm unit will regularly obtain the network performance from the database The indicator value is checked and the problem is identified. Then, the performance diagnosis maintenance unit selects the appropriate rule base to perform the alarm operation of the network component performance degradation, and the performance alarm analysis results of all the performance alarm units are stored in the database; - the effectiveness barrier management unit, which is regularly obtained from the database The performance indicators of the roads are analyzed for performance barriers. The performance management unit can automatically determine the equipment vendors and operators of the network components of the monitored mobile network, and select the appropriate rule base for performance through the performance diagnostics maintenance mechanism unit. Diagnosis and notification of obstacle problems, and the results of the performance barrier analysis of all the effectiveness management units will be stored in the database. A performance optimization unit will periodically obtain the network performance indicators from the database for network performance. Performance optimization analysis, the performance optimization unit can automatically determine the equipment vendors and operators of the network components of the monitored mobile network 201014220 4, and select the appropriate rule base for the diagnosis of performance optimization problems through the performance diagnostic maintenance unit. The performance optimization analysis results of all performance optimization units will be stored in the database; a historical performance analysis unit that periodically obtains various performance indicators of the network from the database for historical performance analysis and historical performance analysis. Results will be stored in the data Library; a mobile network performance problem diagnosis and improvement recommendation rule library, the mobile network performance problem diagnosis and improvement recommendation rule library is a law library of the law library expert system, including the effective energy management experience law library, specific operations The Commercial Law Library, the Specific Equipment Business Law Library and the Performance Diagnostic Rule Maintenance Mechanism Unit, when new, modified or deleted, add the problem diagnosis and improvement suggestions to the performance warning unit, the effectiveness management unit and the performance optimization unit. . 16. The mobile network automated performance monitoring and problem diagnosis system of claim 15 wherein the performance analysis unit has a network component performance analysis mechanism for each mobile network in the performance data. ® 17 · The mobile network automation performance monitoring and problem diagnosis system described in the patent application scope g, wherein the performance alarm unit is one of the inference engines of the rule library expert system, with performance degradation inference, diagnosis mechanism' and inference, Diagnostics must be based on the diagnosis of mobile network performance problems and improve the advice provided by the complaints. 18. The mobile network automation performance monitoring and problem diagnosis system described in item B of the Shenjing patent scope, wherein the performance disorder management unit is one of the inference engines of the rule base expert system, and has the performance problem pen inference and turn side And the inference series must be based on the effectiveness of the mobile network. 31 201014220 1 Extract and improve the recommendations provided by the relevant database. 19. The mobile network automation performance monitoring and problem diagnosis system described in the patent application 帛 ls, wherein the performance optimization unit is one of the inference engines of the rule library expert system, and has a performance optimization push, diagnosis and suggestion mechanism. Inferences, diagnosis and recommendations must be based on the effectiveness of the mobile network performance problem diagnosis and improvement of the proposed law library. 20. The mobile network automation performance monitoring and problem diagnosis system described in claim 15 of the patent scope wherein the historical performance analysis unit has a long-term performance metric analysis mechanism for performing performance analysis results. 21. The mobile network automation performance monitoring and problem diagnosis system described in claim 15 of the patent scope, wherein the mobile network performance problem diagnosis and improvement recommendation rule library has at least one action-based network The rules established by road performance management experience. 22. The mobile network automation performance monitoring and problem diagnosis system described in claim 15 wherein the specific operator performance law library of the mobile network performance problem diagnosis and improvement recommendation law library contains at least one basis action The effectiveness of the network's specific operator's network features. 23. The mobile network automation performance monitoring and problem diagnosis system described in claim 15 of the patent application, wherein the specific device vendor performance law library of the mobile network performance problem diagnosis and improvement recommendation law library contains at least one basis action The performance rules established by the device characteristics of network specific equipment vendors. 24. The mobile network automation performance monitoring and problem diagnosis system described in claim 15 of the patent application, wherein the mobile network performance problem diagnosis and improvement recommendation rule library efficiency diagnosis rule 32 201014220 £ Maintenance_ unit with miscellaneous records The alarm unit, the effectiveness unit, the performance management unit and the performance optimization unit are returned to the pavilion, and the mechanism for the miscellaneous vessel inspection, the library, the dam operator, and the specific instrument performance method are added to the mechanism of escaping, modifying and removing. . 25. The mobile network automatic performance monitoring and problem diagnosis system described in the application patent (4), wherein the call record data mining analyzer comprises a call record data mining module and a call record data mining analyzer end management module, Mode _ through the interface to communicate. 26. For example, the mobile network automation performance monitoring and problem diagnosis system described in the 2S item of the patent scope, the call record data mining analysis module of the call record data mining analyzer mainly includes: - mobile communication products f analysis unit, the mobile communication quality analysis unit will periodically obtain and analyze the data recorded by the user from the database, and store the result of the mobile communication quality analysis into the database; a user communication quality analysis unit, the quality of the household communication The analysis unit will determine the dirty database to obtain the user's call record data for analysis, and store the result of the user communication quality analysis into the database; a value-added traffic sub-component 'the pure bribe Laiku transfers the user's call log data for analysis, and the results of the value-added traffic analysis are stored in the database. 2λ as the mobile network automatic performance monitoring and problem diagnosis system described in item 5% of the patent application, wherein the mobile communication quality analysis unit has a communication quality analysis mechanism of various mobile phone brands and models, and the mobile phone label and nickname As an index of the communication quality of the mobile phone. 33 201014220 , 28 · The mobile network automatic performance monitoring and problem diagnosis system described in claim 26, wherein the user communication quality analysis unit has a communication quality analysis mechanism of each user, and uses the user mobile phone number as the user Index of communication quality. 29. The mobile network automation performance monitoring and problem diagnosis system described in claim 26, wherein the value-added traffic analysis unit has various mechanisms for value-added traffic analysis, and uses the value-added traffic identification code as The index of the value of the value-added communication communication. 30. For example, the mobile network automation performance monitoring and problem diagnosis system described in the scope of the patent application scope, wherein the road test bare record application server includes a road test barely recorded road test quality analysis module and road test Reliably record the application server management module, and the modules communicate through the program interface. 31. The mobile network automation performance monitoring and problem diagnosis system described in item 1 of the patent application scope includes the data age module and the database management module, and the module interface communicates through the process interface. 32. The mobile network automation performance monitoring and problem diagnosis system described in item i of the patent application scope is a, wherein the _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Communicate through the program interface. 33. For example, the mobile network automatic performance monitoring and problem diagnosis system of the patent application scope is described in the 32nd document, wherein the analysis result query template of the system website feeding device is capable of simultaneously processing (10) the analysis result geographic information service issued by the system website device. Presenting the request, and obtaining the data from the database, and then presenting the analysis result geographic information service back to the system website feeding device. 3 For example, the mobile network automation performance monitoring and problem diagnosis system described in claim 1 34 201014220 . The geographic information service application server includes a geographic information service application module and a geographic information service application server management module, and the modules communicate through a program interface. 35. The mobile network automation performance monitoring and problem diagnosis system described in claim 34 of the patent application wherein the geographic information service application module of the geographic information service application server has a geographic information service display function. 36. The mobile network automation performance monitoring and problem diagnosis system described in claim 34 of the patent application, wherein the analysis result geographic information service presentation mode may be a window mode or a webpage mode. Φ 37. The mobile network automatic performance monitoring and problem diagnosis system described in claim 1 wherein the alarm transmission server includes an alarm transmission module and an alarm transmission server management module The program interface communicates. 38. The mobile network automatic performance monitoring and problem diagnosis system described in claim 37, wherein the alarm transmission module of the alarm transmission server has an alarm transmission function, and provides a warning message, a telephone, an email, and a voice. Send alarm messages in various ways, such as lights or lights. 39. The mobile network automation performance monitoring and problem diagnosis system described in the scope of the patent application, wherein the system manager comprises a system management module and a system management human-machine interface. 40. The mobile network automation performance monitoring and problem diagnosis system described in claim 39, wherein the system manager human interface of the system manager can be a text mode, a window mode, or a webpage mode. 41. The mobile network automatic performance monitoring and problem diagnosis system according to the application scope of the patent application, wherein the system manager can set an automatic process to set a performance management application feeder to send a performance alarm message to give multiple alarms. One of the transport servers. 35 201014220 • 42. The mobile network automation performance monitoring and problem diagnosis system according to claim 1, wherein the system manager can set system parameters to set the intermediary device to periodically collect status, performance and call record data. . 43. A mobile network automatic performance monitoring and problem diagnosis method, the steps of which include: Step 1. Using the information of the towel device, the money is communicated through the regional network connection (4) the network maintenance system and the network components, and the action is automatically collected. The configuration and performance data of the network, the user's call record data, and the road test barely record the road test data, and the mediation device of the mediation device manages the data in the database; Step 2 The configuration analysis module of the management application server automatically analyzes the collected configuration data and diagnoses the expert system problem, and sends the analysis result by the configuration management application server management module of the configuration management application server. To store in one or more databases, the configuration management application server can also actively send the analysis results to the system user through the alarm delivery server; Step 3. Automatically collect the performance analysis module using the performance management application server Performance data to be analyzed for multi-faceted performance and expert systemic problem diagnosis, and performance management application server for performance management application server The device management module sends the analysis result to the database for storage, and the performance management application server can also actively send the analysis result to the system through the alarm delivery server; Step 4. Using the call record data mining analysis server The call record data mining analysis module automatically analyzes the collected call record data, and sends the analysis node 36 201014220 to the database by the call record data mining analysis server's call record data mining analyzer end management module. Storage; Steps 5· _ Lu Qingqiang records the application of the device, the Lai Qing record, the quality analysis, the simulation, the (10) to the road test record f material, and the road test field record application of the road device The field strength record application server management module sends the analysis results to the database for storage; the steps of the fresh capital bribe storage module to store the information collected by the towel device and the analysis results of the application clothes n, The database management module of Longku is used by the system web server for system users to query; Step 7. Secret _ analysis of the ship to hide the line The user sends the analysis result query request, and the system web server management module to the database and the geographic information service application server obtains the data and returns it to the system user; Step 8. Using the geographic information service application server The geographic information service application module receives the geographic information service presentation request sent by the system system website server, and the geographic information service application server management module reaches the data base to obtain the data, and then returns the geographic information service presentation result to the system user; Step 9. The alarm transmission module of the alarm delivery server automatically transmits the configuration and performance problem analysis result message to the system user's and transmits the system alarm message to the system administrator by the alarm delivery server management module; 10. Use the system manager module of the system manager to manage system components, set system parameters, set automation processes, and detect system component anomalies and send alarms to the system administrator through the alarm delivery server. The user can use the system manager. System administrator 37 201014220 . Machine interface to manage or check . 44. The mobile network automatic performance monitoring and problem diagnosis method described in claim 43 of the patent application, wherein the step 1 of the mediation device management module of the mediation device includes: Step 1. Upload the configuration and parameters of the device And automating operation information to the system manager and accepting the command of the system manager to set the data collection module and the intermediary device management module; Step 2. Performing the automatic operation procedure of the intermediary device; Step 3. Monitoring the operation state of the intermediary device; Step 4. Return the operational status to the system manager on a regular basis and when an abnormal condition is discovered. 45. The mobile network automatic performance monitoring and problem diagnosis method described in claim 43 of the patent scope, wherein the step 2 configuration management application server configuration analysis module analysis step comprises: Step 1. Action network each Network component configuration parameter analysis and expert systemization problem diagnosis mechanism; Step 2. When referring to the configuration data owned by other configuration analysis modules, data can be exchanged between configuration analysis modules; Step 3. During configuration analysis, the configuration analysis module can obtain the configuration data and the data of the group analysis results from the database; Step 4. Configuration analysis and problem diagnosis results are stored in the database and the network component identification code is used as the Network component configuration analysis and indexing of queries. 46. The mobile network automatic performance monitoring and problem diagnosis method described in claim 43 of the patent application, wherein the step 2 configuration management application server configuration management application server management module management steps include: Step 1 Upload component configuration, parameters and automation operation information to the system manager and accept the system 38 201014220 * Manager command to configure the configuration analysis module and configuration management application server management module; Step 2. Execute Configuration management application server automation operation program; Step 3. Monitor configuration management application server operation status; Step 4. Periodically report the operation status to the system manager when abnormal conditions are found. 47. The mobile network automatic performance monitoring and problem diagnosis method according to claim 43, wherein the step 3 performance management application server performance analysis module analysis step comprises: φ step L mobile network each network Component performance analysis and expert systemic problem diagnosis; Step 2: When referring to the performance data of other performance analysis modules, data can be exchanged between the performance analysis modules; Step 3. Performance when performing performance analysis and problem diagnosis The analysis module can obtain the performance data, the performance analysis result and the configuration analysis result data from the database; Step 4. The performance analysis and the problem diagnosis result are stored in the database and the network component identification code is used as the network component performance analysis and The index of the query. 0 48. The mobile network automatic performance monitoring and the problem diagnosis method according to claim 43 of the patent application scope, wherein the step 3 performance management application server performance management application server management module management step comprises: 1. Upload component performance, parameters and automation operation information to the system manager and accept the command of the system manager to set the performance analysis module and the performance management application server management module; Step 2. Execute the performance management application server Automated operating procedures; 39 201014220 . Step 3. Monitor the performance management application server operating status; Step 4. Report the operational status to the system manager periodically and when abnormal conditions are discovered. 49. The mobile network automatic performance monitoring and problem diagnosis method described in claim 43 of the patent application section, wherein the step 4 call record data pain analysis device call record data mining module mining step includes: Step 1· Mobile network user call record data mining analysis; Step 2: When referring to the user call record Φ data owned by the other call record data mining analysis module, the call record data mining analysis module can exchange data; Step 3. During the call record data mining analysis, the call record data mining analysis module can obtain the user call record data from the database; Step 4. The call record data mining analysis result will be stored in the database and the mobile phone label and model, user mobile phone number respectively The value-added service identifier is used as an index for mining analysis and inquiry of call record data. 〇·········································································· : Step 1 · Upload 7L pieces of performance, parameters and automation operation information to the system manager and accept the system manager's command to set the call record data disc module and call record data mining analyzer end management module; The call record data collection analyzer automatically operates the program; Step 3. Monitor the call record data mining analyzer operation status; 201014220 'Step 4. The period and return the operation status to the system manager when an abnormal condition is found. 51. The mobile network automatic performance monitoring and problem diagnosis method according to claim 43 of the patent application scope, wherein the step 5 measuring the bare track record application server path measurement bare record recording road test quality analysis module analysis step comprises : Step 1 · Mobile network road test barely record road test quality analysis; Step 2. When performing road test barely record road test quality analysis, road test barely record road test quality analysis module can obtain network from database Configuration and performance data; Φ 纟乡3. Road test field strong record road test quality analysis results will be stored in the database and respectively use the road test barely record road test code as a road test barely record road test quality analysis and query The cable bow 52 52. The mobile network automatic performance monitoring and problem diagnosis method as described in item a of the patent application scope, wherein the step 5 road test barely records the application of the feeder device to measure the field strength record application server end The management module management steps include: Step 1. Upload the device performance, parameters and automation operation information to the system manager and accept the system ® manager command to the road test barely record the product quality analysis The road test field strong record application server management module is used for setting; Step 2 · Execute the road test field strong record application feeding machine automatic operation program, · Step 3. Monitor the road test barely record application service device operation state; 4. Report the operational status to the system manager on a regular basis and when an abnormal condition is discovered. 53. The mobile network automatic performance monitoring and problem diagnosis method described in the scope of the patent application, wherein the data storage module of the step 6 database has the mobile network component performance and configuration 201014220, the data user call record data The road touches the mechanism for storing the storage of the road and the mechanism for storing the analysis results and accepting the inquiry. Please refer to the mobile network automation performance monitoring and problem diagnosis method described in item 43 of the patent scope. The management steps of the database management module of the step 6 database include: Step County 1. Upload component performance, parameters and automation operation The information is given to the system manager and accepted by the system manager to set the data storage module and the database management module; Step 2. Execute the database automation operation program; 〇Step 3. Monitor the database operation status; Step 4· Report the operational status to the system manager on a regular basis and when an abnormal condition is discovered. 55. The mobile network automatic performance monitoring and problem diagnosis system described in claim 43 of the patent scope, wherein the step 7 system web server analysis result query module has an analysis that can be processed by multiple system web servers simultaneously. As a result, the geographic information service presents the request and obtains the data from the database, and then presents the analysis result geographic information service back to the system web server. ® 56. The mobile network automatic performance monitoring and problem diagnosis method described in claim 43 of the patent application section, wherein the step 7 system website server system web server side management chess group management step comprises: Step 1. Uploading components Configuration, parameters and automation operation information to the system manager and accept the command of the system manager to set the analysis result query module and the system website server management module; Step 2. Monitor the system server operation status; 42 201014220 1 Step 3. Report the operational status to the System Manager periodically and when an abnormal condition is discovered. 57. The mobile network automatic performance monitoring and problem diagnosis method described in claim 43 is wherein the step 8 of the geographic information service application server of the geographic information service application module analysis step comprises: Step 1. Simultaneously A mechanism for processing requests for analysis results from multiple system users, and obtaining data from the database, and then transmitting the results of the analysis to the system user; Step 2. transmitting the analysis results sent by the user to the geographic information monthly request And presenting the analysis result of the geospatial information service application server to report the geographic information service presentation mechanism. 58. The mobile network automation performance monitoring and problem diagnosis system described in claim 57, wherein the analysis result of the step 2 can be a text mode, a window mode, or a webpage mode. 59. The mobile network automatic performance monitoring and problem diagnosis method described in claim 43, wherein the geographic information service application server management module of the geographic information service application server has the following mechanisms: 1 · Upload component performance, parameters and automation operation information to the system manager and accept the command of the system manager to set the geographic information service application module and the geographic information service application server management module; Step 2 · Perform geographic information service Application server automation operation program; Step 3. Monitor the operation status of the geographic information service application server; Step 4. Report the operation status to the system manager periodically and when abnormal conditions are found. 43 201014220 60. The mobile network automatic performance monitoring and problem diagnosis method described in Patent Application No. 43 Xiao', wherein the alarm step of the alarm transmission module of the step 9 is: Step 1: Use the warning message ' The alarm is sent by various means such as telephone, email, voice, or light. Step 2. Set the alarm mode, the destination of the alarm, the period of the alarm transmission, and the parameters related to the repeated transmission of alarms. Mobile network automation performance monitoring and problem diagnosis method as described in claim 43 法其中該步驟9告警傳送飼服器之告警傳送伺服器端管理模組管理步 驟包括: 步驟.上傳7L件效能、參數及自動化運作資訊給系統管理器並接受系統 管理器之命令對告警傳送棋組及告警傳送飼服器端管理模組進 行設定; 步驟2.執行告警傳送祠服器自動化運作程序; 步驟3,監視告警傳送伺服器運作狀態; _步称4‘定期以及於發現異常狀況時回報運作狀態給系統管理器。 62.如申__ 43項所述之行動網路自動化效能監測及闕診斷方 法’其中該步驟H)系統管理器之系統管理模組管理步驟包括: 步驟1.新增或移除組成元件; 步驟2·各_縮爾,⑽嫩細祕上傳之組 #數&自iHb運作轉’趣彡辭理域介面呈現資訊予 系統管理者; 44 201014220 步獻各組成元件開始運作前,下達系統管理者 模組; 各種組態、參數及自、系統管理人機介面對 .參數及自動城作所完叙奴至各喊元件之管理 步称4.各組成元件開始運作後,收集各組成元件之管理模組定時以及於 發現異常狀況時所上傳之元件狀態資訊並進行後績處理及呈現; 步驟5.發現各組成元件之管理模組不是處於存活狀態或各組成元件發 生異常狀況時,對系統管理者發出告警。 45The step of the alarm transmission server management module of the step 9 alarm delivery server includes: Steps: upload 7L pieces of performance, parameters and automation operation information to the system manager and accept the command of the system manager to transfer the chess to the alarm The group and the alarm transmission feeding device end management module are set; Step 2. Perform the alarm transmission server automatic operation procedure; Step 3, monitor the alarm transmission server operation state; _step 4' periodically and when abnormal conditions are found Report the operational status to the system manager. 62. The mobile network automatic performance monitoring and diagnosis method according to the application __43, wherein the step H) the system management module management step of the system manager comprises: Step 1. Adding or removing component components; Step 2·Each _Jinger, (10)Tender and secret upload group #数& From iHb operation to 'fun 彡 域 域 domain interface to present information to system administrators; 44 201014220 Steps before the components start operation, release system management Modules; various configurations, parameters and self-management, system management, human-machine interface, parameters, and automatic city work, the slaves to the shouting components management step 4. After the components are in operation, collect the components Manage the module timing and the component status information uploaded when the abnormal condition is found and perform the post-performance processing and presentation; Step 5. When the management module of each component is found to be in a viable state or an abnormal condition occurs in each component, the system is The manager issues an alert. 45
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Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102333334A (en) * 2011-08-31 2012-01-25 华南理工大学 Mobile network quality automatic monitoring system and method for GSM and 3G
TWI466494B (en) * 2012-07-02 2014-12-21
TWI664835B (en) * 2017-10-18 2019-07-01 中華電信股份有限公司 An intelligent method for analyzing subscriber's session drop reason in mobile network
US11121909B2 (en) 2019-04-11 2021-09-14 International Business Machines Corporation Detecting and diagnosing call quality degradation issues using data session record data
TWI813448B (en) * 2022-09-20 2023-08-21 世界先進積體電路股份有限公司 Expert system and expert method

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TWI644203B (en) * 2017-12-28 2018-12-11 中華電信股份有限公司 System and method for monitoring cloud network convergence
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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102333334A (en) * 2011-08-31 2012-01-25 华南理工大学 Mobile network quality automatic monitoring system and method for GSM and 3G
TWI466494B (en) * 2012-07-02 2014-12-21
TWI664835B (en) * 2017-10-18 2019-07-01 中華電信股份有限公司 An intelligent method for analyzing subscriber's session drop reason in mobile network
US11121909B2 (en) 2019-04-11 2021-09-14 International Business Machines Corporation Detecting and diagnosing call quality degradation issues using data session record data
TWI813448B (en) * 2022-09-20 2023-08-21 世界先進積體電路股份有限公司 Expert system and expert method

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