TW200951851A - Market survey system and method - Google Patents

Market survey system and method Download PDF

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TW200951851A
TW200951851A TW097120967A TW97120967A TW200951851A TW 200951851 A TW200951851 A TW 200951851A TW 097120967 A TW097120967 A TW 097120967A TW 97120967 A TW97120967 A TW 97120967A TW 200951851 A TW200951851 A TW 200951851A
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Taiwan
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questionnaire
child
code
management unit
escape
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TW097120967A
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Chinese (zh)
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TWI453683B (en
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Lin-Hsiang Wang
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Hi Life Int Co Ltd
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Abstract

This invention offers a market survey system and method which to be used in market survey operation and gifts distribution. By using such system in market survey operation and gift distribution, one could, at a low cost, easily avert gift vouchers or coupons designed for the market surveying from being fabricated or reduplicated. Further, personal information is not required in participating in the market survey; as a result the information security is no longer a concern, whereas no procedural costs are needed in complying with the personal-data-related regulations. Besides, this invention is featured with a system and method that could combine market surveying and the existing tangible sales points, therefore the market survey operation can is integrated into the existing commercial marketing activities and channels, consequently stimulating more respondents to submit questionnaires, and eventually promoting the effect of market survey activities.

Description

200951851 九、發明說明: Λ 【發明所屬之技術領域】 本發明係_-種市場魅之系統與方法,尤其係關於利 用網際網路以及多媒體終端系統,提高市場調查之效率與控管 受訪者贈品數量的系統與方法。200951851 IX. Description of the invention: Λ [Technical field of invention] The present invention is a system and method for market fascination, especially regarding the use of the Internet and multimedia terminal systems to improve the efficiency of market research and control respondents The system and method of the number of gifts.

【先前技術】 、、臀網路興盛哺,市場調查之工作多以人叫用紙本$ 仃:譬如利用人工現場發放紙本問卷,再以贈品(包括試用品 折價券等_方式)作為_,促請受訪者立㈣答。由於$ ^對象可得特定’並可藉由人力控管贈品之發送,因此,時』 今曰’此種_紙本對特定人或者可得特定之多數群眾進行1 場調查之方法’減廣泛地於商業行射法之中。 分^Γ者而言,越加詳細之問卷填答,越具有商業· 析^祕’所以調查編必須利用贈品等回鎮活動 =咖者填具詳細問卷之意願。此外,在市場調杳作宰 -:二=越佳,越能引起受訪者或其他潛在消費者之迴 阶=廣告效果、奴品牌縣、_影_查作举之 規拉。因此,依據過去商業行銷之經驗 _ 之優劣,盔Μ θ各丄一 又0有透因(赠品) 啦㈣之絲的最大關鍵。 技近年’蓬_麟轉網路為市場啦作轉來一波 200951851 革=由·關際鱗魏辟财魏、妓、縣 易於統计、以及具互動性等諸多優點, * -廉 =工發放之咖卷,輪場職業代 =查工作由傳統紙本轉向網際網路作業之際,同樣必須對 提供_」,以期提高網際網路市場調查之規模與詳 ❹[Prior technology], the hip network is booming, and the market survey is mostly done by people using paper. 仃: For example, using a manual on-site paper questionnaire, and then using gifts (including coupons such as test coupons) as _, The respondent is urged to make a (4) answer. Since the $^ object can be given a specific 'can be sent by manpower control of the giveaway, therefore, the time _ this kind of paper on a specific person or a specific majority of the masses can conduct a survey method' In the commercial shooting method. In addition, the more detailed the questionnaire is, the more the business is analyzed, so the survey must use the gift to return to the town activity = the willingness of the coffee to fill in the detailed questionnaire. In addition, in the market ridicule - - 2 = the better, the more the respondents or other potential consumers can return to the order = advertising effect, slave brand county, _ shadow _ check the rules. Therefore, based on the past experience of commercial marketing _ the advantages and disadvantages of the helmet Μ θ 丄 又 0 有 有 ( ( 赠 赠 赠 赠 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四In recent years, Peng Peng has turned to the market for a wave of 200951851. It is easy to count, and has many advantages, such as Wei, Wei, and Xian.咖卷,轮轮职业代=When the work is turned from traditional paper to internetworking, it must also be provided to increase the scale and details of the Internet market survey.

藉由崎瓣進行料時,_者纽射訪者直接 灯接觸,所以也無法直接將贈品交付予受訪者。因此,利用 峰網路進行之市場健,通常_發送贈品兒換券之方 二’提供_付訪者,再由受訪者持該兒換券進行贈品兒 傳統網際網路之市場魅方法,通常糊兩種方式將兒換 、’發放予找者··其―,讓受訪者經過網際網路祕,在遠端 :载贈品兒換券,後自行列印;其二,直接較訪者留下個人 貪料,再由調查者寄送贈品兌換券。 然而’無論以上述何種方式發送兒換券,贈品兒換券均可 能於經手受訪者時遭受「複製」或「偽造」,因而無法保持調 =問卷與贈品之數4賴_,造成触者贈μ實際兒換數 门於調查樣本數量,徒增調查者之成本;同時,此種濫發贈 之It况,悖於發放贈品以提高問卷填答意願以及問卷詳細度 〃精確度之原意,並非調查者所樂見;再者,若欲加強兒換券 之防偽或者防止複製功能,又會提高製作兒換券之成本或者驗 200951851 證兒換券真偽之成本,對調查者形。, _ =乍:誘因而進行網除網路市場調查作業之規模受到上述 限制,無法廣泛應用於商業市場之中。 目細聰_物___When the material is fed by the shovel, the singer is directly in contact with the light, so it is not possible to deliver the gift directly to the respondent. Therefore, the use of the peak network to carry out the market health, usually _ send the gift of the child to change the vouchers of the second offer _ payers, and then the respondent holds the coupon for the gift of the traditional Internet market charm method, usually paste In two ways, the child will be changed, 'issued to find the person ···, so that the respondent will go through the Internet secret, at the far end: the gift will be exchanged for the coupon, and then printed by himself; second, the direct visitor will leave Personal greed, and then the investigator sends a gift voucher. However, no matter how the above-mentioned method is used to send the coupons, the coupons for the coupons may be “replicated” or “forged” when the respondents are interviewed. Therefore, it is impossible to maintain the number of questionnaires and gifts. μ Actually change the number of samples in the survey sample, increase the cost of the investigator; at the same time, this kind of indiscriminate gift is based on the fact that it is not the same as the intention to issue the gift to improve the questionnaire's willingness to fill in the questionnaire and the accuracy of the questionnaire. Investigators are happy to see; in addition, if you want to strengthen the anti-counterfeiting or anti-copy function of the child-changing coupons, it will increase the cost of making the coupons or verify the cost of the 200951851 certificate. , _ =乍: The scale of the investigation of the network-removal market has been limited by this and cannot be widely used in the commercial market.目细聪_物___

^人資料w唯-繼」m,嫩訪者輸^ 身絲字號或個人電話號碼,藉以確認每-域訪者僅能填具 一次問卷。然而,考量個人資料可能外茂之資訊安全問題,受 訪者常不願意留下身分證字鱗個人資料,尤其不麟該等個 人資料留雜較不知名之_。此外,就算受訪者願意留下個 切料,也必須由受訪者花費時間與精力依序填充調查者所設 計之個人資料表格,造成受訪者額外負擔,亦會降低受訪者填 具問卷換取赠品的意願(或者使得調查者必須提供價值更高的 贈品作為誘因’增加調查者之負擔)。故利用個人資料做為贈 品控官之對應機制,並非最有效率之方法。 由此,市場調查作業之調查者產生需求,希望能夠利用一 種即省成本之系統與方法,輕易地控管問卷調查贈品數量,並 且使得㉟查者無須留存受訪者個人資料’進*透過網際網路進 行大規核之市場調查。 【發明内容】 本發明之目的之一,在於提供市場調查系統與方法,以進 200951851 行市場調查作業與贈品發送。利用此種系統進行市蟑調查作業 與贈品發送,可以成本最低之方法,輕易地防止贈品兒換券遭 受偽造或複製;再者,進行市場調查者無須留存受訪者之個人 資料’免除資訊安全之疑慮,亦無須負擔遵守個人資料相關法 規所需之程序成本。^ Person data w--following m, the tender visitor loses the body size or personal phone number to confirm that each-domain visitor can only fill in the questionnaire once. However, considering the information security problems that may be caused by personal data, respondents are often reluctant to leave personal data on identity cards, especially those who are not well-known. In addition, even if the respondent is willing to leave a cut, it is necessary for the respondent to spend time and effort to fill in the personal data form designed by the investigator in order, which will cause additional burden on the respondent and reduce the respondent's filling. The willingness of the questionnaire to exchange gifts (or to enable the investigator to provide a higher value gift as an incentive to increase the burden on the investigator). Therefore, the use of personal data as the corresponding mechanism for gift control officers is not the most efficient method. As a result, investigators in market research operations generate demand and hope to use a cost-effective system and method to easily control the number of questionnaire gifts, and make it unnecessary for 35 inspectors to retain the personal data of respondents. The network conducts market research on large regulatory cores. SUMMARY OF THE INVENTION One object of the present invention is to provide a market survey system and method for conducting market survey work and gift delivery in 200951851. Using such a system for market survey operations and gift delivery, it is easy to prevent counterfeit coupons from being forged or copied at the lowest cost; in addition, market surveyers do not need to retain the respondent's personal data 'exempt information security. Doubt, there is no need to bear the cost of the procedures required to comply with the relevant regulations of personal data.

本發明之優勢之一,即是提供一種可以結合市場調查作業 與既有實體!肖冑端點的纟統與方法,使得市場調查作業可與既 有之商業行銷活動與通路結合,進而提高受訪者填具問卷之誘 因,提升市場調查活動之效能。 本發明所提供之市場調錢統包含:市場調查管理系統, 其中包含载有問卷之問卷管理單元,以及兒換碼管理單元;受 訪者、、、;端’連接至該市場調查管理祕,其巾問卷之填答可經 由該受訪者終端完成’其中:_卷填答完成後,問卷管理單 碼管理單元可驗證問卷之填答;兒換碼管理單元可依 林驗奴絲魏職之紐敬較騎 端’包含多·終端裝置與鎖_統,就換 市場 =管理系統,其中:多媒體終端裝置可接收該兒= ϋ端Ϊ置可連接至市場調查管理系統之兒換碼管理單元,以 5且,並依據該憑證發送贈品。 糸先中以者終端係選擇自下列群組:電腦、行動 200951851 电°舌、個人數位助理C Personal Digital Assistant);此外,前述 系統中之市場触管理祕、問卷管理單元、與錢碼管理單 元至少分別可為電腦、電腦軟體、或其組合。 本I明所提供之市場調查系統中,兒換碼管理單元包含預 載之複數組兒換碼,而問卷與兒換碼具有數量之對應關係。此 外哺述系統中之兒換碼管理單元至少可檢查兒換碼之正確性 ❹ 與y奐碼是否業經兒換,亦可於兒換碼經兒換後將之註鎖。 月il述系統中,多媒體終端裝置至少包含輸入裝置、輪出裂 处理时、顯不裝置與連接裝置。此外,系統中之銷售系統 至少包含辨識裝置。 〜本發_提供之市場調查祕中,該市場魅管理系統、 又訪者〜端、以及兄換終關之連接方式係選擇自下列群組: 網際網路、區域網路、或者行__路。One of the advantages of the present invention is to provide a system and method that can be combined with market research operations and existing entities! Xiao Wei's endpoints, so that market research operations can be combined with existing commercial marketing activities and channels, thereby improving the The interviewer fills in the incentives of the questionnaire to enhance the effectiveness of market research activities. The market adjustment system provided by the present invention comprises: a market survey management system, which comprises a questionnaire management unit carrying a questionnaire, and a child replacement management unit; the interviewee, the , and the end are connected to the market research management secret. The answer to the questionnaire can be completed by the interviewee's terminal. Where: _ volume completion is completed, the questionnaire management single code management unit can verify the questionnaire; the child replacement management unit can follow the test The New Zealand is more than the riding end, including the multi-terminal device and the lock system, and the market is changed to the management system. The multimedia terminal device can receive the child = the terminal device can be connected to the market research management system. Unit, with 5 and, according to the voucher to send the gift. The first-in-one terminal system is selected from the following groups: computer, action 200951851 electric tongue, personal digital assistant (C Personal Digital Assistant); in addition, the market touch management secret, questionnaire management unit, and money code management unit in the aforementioned system At least respectively, it can be a computer, a computer software, or a combination thereof. In the market research system provided by the present invention, the child escape management unit includes a pre-loaded complex array of escape codes, and the questionnaire has a corresponding relationship with the child escape code. In addition, the child escape management unit can check at least the correctness of the child's code change. ❹ If the y code is changed, it can also be locked after the child exchanges the code. In the monthly system, the multimedia terminal device includes at least an input device, a wheel splitting process, a display device, and a connecting device. In addition, the sales system in the system contains at least an identification device. ~ This issue _ provides the market research secret, the market charm management system, visitor ~ end, and brother change the connection method is selected from the following groups: Internet, regional network, or line __ road.

本發明提供-種進行市場調查作業之方法,其步驟包含·· 匕3問卷s理單兀與兒換碼管理單元之市場調查管理系 、、充發出問卷邀n受訪者終端完翻餅關卷管理單元之 至㈣卷之填答,·利用市場調查管理系統所包含之問卷管理單 2兄換碼管理單元驗朝卷;_倾碼麵單元對應通過 卷發送兒換碼至受訪者終端;_兒換端點之多媒體 2衣置觀额碼;連接多髓終魏置至雜碼管理單元 x證兒換碼;對應兒換领證之結果,娜媒體終端裝置 10 200951851 證;利用兒換端點之系統辨識憑證並 及城碼管理單元註銷兒換碼。 士“ =法中,利用市場調查管理系統所包 70或兄換碼管理單元驗證 ^ 問卷管理單元要求受訪者繼2Γ, 證’則該 二、+、+、 成問卷或放棄市場調查作業。 敕t中’連接多媒體終端裝置至兒換碼管理單元以驗 該,賴卿單元要求受 2體、Ά裝置重新取得兒換碼或放棄該作業。 ::、統中’以者終端係選擇自下列群、•且:電腦、行動 f ^(P™^Assistant) ; , 彻絲_統、辟知單元、與紐碼管理單 々別可為電腦、電腦軟體、或其、组合。 載之#之1"%§驗妓巾’额辭料元包含預 外,兄換碼’而問卷與兒換褐具有數量之對應關係。此 雜ϋ所述之兒換物單㈣可檢查綱之正 銷/、兄_衫驗兒換,柯於额碼經兒換後將之註 前述方法中,㈣體終端裝置至少包含輸人裝置、輸出裂 、處理器、顯示裝置與連接裝 含辨識裝置。術置。此外’之銷售系統至少包 本發明所提供之市場調查方法中,市場調查管理系統、受 200951851 訪者終端、以及兒換終端間之連接方式係選擇自下 際網路、區域網路、或者行崎訊鱗。 、、·、ι 本發明提供时動妨料魅輕之方法 •〜穴几饮,X埋單元 Γ錄理系統發出問卷邀請;於受訪者終端完成預载於 ^驟包含:彻包含問卷管理單元與兒換碼管理^之市場 該問卷The invention provides a method for conducting market research operations, and the steps thereof include: · 匕 3 questionnaire s s 兀 兀 兀 儿 儿 儿 儿 儿 儿 儿 儿 儿 儿 儿 儿 儿 儿 儿 儿 儿 市场 市场 市场 市场 市场Volume management unit to (4) volume answer, · use the questionnaire management form included in the market research management system 2 brothers escape code management unit inspection volume; _ dumping surface unit corresponding through the volume to send children to the respondent terminal ;_Child exchange for the end of the multimedia 2 clothing view code; connect the multi-medium final Wei to the code management unit x certificate for the child; the corresponding child exchange certificate results, Na media terminal device 10 200951851 certificate; use Change the system identification certificate of the endpoint and cancel the code exchange with the city code management unit. "", using the market research management system package 70 or the brother code management unit to verify ^ questionnaire management unit requires respondents to follow 2, the certificate 'then the second, +, +, into the questionnaire or abandon the market investigation.敕t 'Connect the multimedia terminal device to the child code management unit to check this, Lai Qing unit requires the 2 body, the device to re-acquire the child to escape or give up the job. ::, the middle of the 'user terminal system selected from The following groups, • and: computer, action f ^ (PTM ^ Assistantant);, the _ _ system, the knowledge unit, and the New Zealand management list can be computer, computer software, or a combination thereof. 1"%§ 妓 妓 ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' /, brother _ shirt test change, Ke in the amount of code after the child will be injected into the above method, (four) body terminal device at least contains the input device, output crack, processor, display device and connection device with identification device. In addition, the sales system of at least the market survey party provided by the invention In the law, the market survey management system, the connection method of the 200951851 visitor terminal, and the child exchange terminal are selected from the lower network, the regional network, or the Xizai scale. 、,·, ι The method of fascinating the charm of the light • ~ a few drinks, X buried unit Γ recording system issued a questionnaire invitation; completed in the interviewer terminal preloaded in the ^ contains: the market contains the questionnaire management unit and the child escape management ^ Questionnaire

至:、問f之填答;利用市場調查管理系統所包含之 S早兀或兄換碼倾單元驗_卷;彻额碼管 :通過驗證之問卷發送兌換碼至行動裝置; 之銷售系統辨識兒換碼;連接鎖㈣統至兒換碼管理單元= 驗證傳送至該行練置之兒換碼;__㈣統,對庫 換碼驗證之、纟爾送贈品,·以及兒換碼管理單元註銷兒Γ碼。 本發明之詳細實财式將參關式說明如後。 【實施方式】 以下參酌圖式,說明本發明之詳細實施方式;惟應注意, 下列圖式鱗纟禮施方式僅為_之用,並制嫌定本發明 之細。各圖式中相同之讀,均採_同之元件符號,以防 混淆。 、’月參見苐_,5謂為依據本發明之—種較佳實施例 所、曰製的市%啦祕架構示意圖。在此纟統架構巾,受訪者 終端撤係藉由網際網路,連接市場調查者(後稱「調查者」) 200951851 所設置之市_錢_臟,而市_鲜㈣统 =睛,輸㈣⑽树。喻獻意,本發明 之較仏貫施例雖以網際網路作為說明,然其連 ::所採用之各種通訊協定,習知此項技術領域之人= 々、他有線或無料喊術(包括但不限於行動電話網路所 ❹ ❹ 系、洗、破置、早元、與元件之間的聯絡方式。 =昜調錄编1G4^與兒換碼 ⑽娜管理單元⑽。射,受訪者得细受訪者終端 102連接問卷管理單元106,以填寫載於問卷管理單元刚之 問卷。兒換辭理單元⑽财_卷無品相連結,藉此進 仃贈品之管理。舉例而言,受訪者於受訪者終端搬,經由網 際網路連結至市場調查管理系統刚之後,即可遠端填寫問 ^待問卷填寫完成,通過問卷管理單元舰或者兒換碼管理 單元1〇8之驗祖後(例如檢查是否完成所有問題之填答),市 场調查管理系統顺之兒換碼管理單元應即會將預載之兒換 碼100配發至受訪者終端102。利用上述系统,調查者可藉由 市場調查管理系統1()4t問卷管理單元廳與兒換碼管理單元 108之對應’確保問卷與兒換碼100之對應性。 本發明之較佳實施例中’兒換碼湖至少可為數字、文字、 符號、圖形、或者上述四者之隨意組合。 200951851 依據本發明之較佳實施例,受訪者終端1Q2可為電腦、行 動電話、或者個人數位助理(PDA)等終端裝置。此外,本發 明所稱之系統與單7L (包括市場調查管理系統1Q4、問卷管理 單元106、兒換碼管理單兀108等),在較佳實施例中可為數 個硬體與軟體之組合,或者含括於單—硬财置巾❹種軟體 功能組合,譬如至少可能有下列三種態樣:⑴利用三台電腦 與其中分別預載之軟體,分別建構市場調查管理系統1〇4、問 卷管理單元1G6、以及兒換碼管理單元_,並使三者間藉由 訊號線、區域網路、或網際網路相連接;(2)利用單一電腦作 為市場调查管理系統104,並細該電腦中的不同軟體,分別 執行問卷管理單元廳以及兒換碼管理單元⑽之功能;或者 (3)利料-電腦與其情載之軟體執行市場触管理系統 104與問卷官理單兀猶之功能,另外再由一台電腦執行兒換 碼管理單元108之功能,並使該二_之間藉由訊號線、區域 網路、或網際網路相連接,構成市場調查管理系統1〇4。 本發明所稱之市場触管理系統1()4,偏_查者所直接 或間接控制之系統,其中包含問卷管理單元1〇6與兒換碼管理 早兀刚。問卷管理單元應與兒換碼管理單元灌雖經市場 凋查官理系統1 〇4協調作動,但基於實際系統建置與網際網路 連線之需求’問卷管理單元1〇6與兒換碼管理單元應可能經 由市场调查管理系統i 〇4與受訪者終端i 〇 2或兒換端點i i 〇(稍 14 Φ 參 200951851 卿述)連接,亦可能自行分顺受訪者終魏或 110連接。 , 本發明所謂之贈品,泛指商業行鐵方法中促使問卷受訪者 填馬問卷之_,包括但秘於彻品、折價券、網路服務之 試用帳號密碼等回饋方式。 受訪者取得兒換碼薦之後,即可憑藉該兒換碼謂在兒 換端點110取得填寫問卷之贈品。依據本發明之一種較佳實施 例’兒換端點no至少包含多媒體終端裝置112與銷售系統 114。參見第二圖之示意圖,多媒體終端裝置U2至少包含輪 入裝置2m、輸出|置2G3、處理器2〇5、顯示裳置册、與連 接裝置209 ’·多媒體終端裝置112可藉由輸入裝置期接收兒 換碼觸,並在驗證該兒換碼猶後,利用顯示裝置2〇7將相 關訊息提种受訪者,並藉由輸出裝置203輸出憑證113。多 媒體終端裝置m之一種較佳實施例,可參見中華民國發明專 利公告號1254225 (申請號〇9212769())之鎖售點系統。 兒換端點no巾的多媒體終端裝置112接收到兒換碼· 之後,會經由騎鱗戦換碼· _至 顺之中’並峨物料,魏嶋碼⑽1 驗證至少包括檢查該兒換碼⑽是否正確,以及檢查該兒換碼 100是否業經兌換。若該兒換碼100至少正確無誤並且未經兒 換,則市%破官理系統1G4會透過網際網路將訊號傳送至多 15 200951851 媒體終端裝置m ’ _終端裝置π2會棚其所内建 裝置203’輪出憑證113,·相 〇/、 , ^ 對而S,右兄換碼100不正確或 者業經兒換’則市場調查管理系統谢亦會透過網際網路將相 關訊號傳送至多媒體終端_ 112,將該訊息顯示於該終端袭 置112之顯示裝置207或輸出裝置期。另—方面,兒換端點 110之銷售系統m包含辨識裝置,可辨識該憑證出;舉例To:, ask for the answer; use the market survey management system to include the S early or the brother to change the code to the unit test _ volume; the full code tube: send the redemption code to the mobile device through the verification questionnaire; Change the code; connect the lock (4) to the child to change the code management unit = verify the transfer to the line to practice the child to replace the code; __ (four) system, the library for the code to verify the code, the gift of the gift, and the child escape code management unit Baby weights. The detailed and practical mode of the present invention will be described later. [Embodiment] Hereinafter, a detailed embodiment of the present invention will be described with reference to the drawings; however, it should be noted that the following drawings and scales are only used for the purpose of _, and the details of the present invention are not considered. The same readings in each drawing are taken with the same component symbol to prevent confusion. , 'Monthly see 苐_, 5 is a schematic diagram of the city's % secret architecture according to the preferred embodiment of the present invention. In this system, the respondent's terminal withdrawal is connected to the market by the market investigator (hereinafter referred to as "investigator") 200951851 by the Internet, and the city _ fresh (four) system = eye, Lose (four) (10) trees. Yu Xianyi, although the more practical examples of the present invention are described by the Internet, but the following:: The various communication protocols used, those skilled in the art = 々, his wired or unspoken (including but It is not limited to the contact information of the mobile phone network, such as ❹, wash, break, early element, and component. =昜1C4^和儿换码(10)娜管理单位(10). The detailed interviewee terminal 102 is connected to the questionnaire management unit 106 to fill in the questionnaire just placed in the questionnaire management unit. The child exchange unit (10) is not connected with the product, thereby managing the gift. For example, the interview After the respondent's terminal moves and connects to the market research management system via the Internet, the remote questionnaire can be filled in and the questionnaire is completed. The questionnaire is used to manage the unit or the child's code management unit. After the (for example, checking whether all questions are completed), the market research management system should immediately assign the pre-loaded escape code 100 to the respondent terminal 102. Using the above system, the investigator Market survey The correspondence between the management system 1() 4t questionnaire management unit and the child escape management unit 108 ensures the correspondence between the questionnaire and the child escape code 100. In the preferred embodiment of the present invention, the child exchange lake can be at least a number and a text. , symbol, graphic, or any combination of the above. 200951851 According to a preferred embodiment of the present invention, the respondent terminal 1Q2 can be a terminal device such as a computer, a mobile phone, or a personal digital assistant (PDA). The so-called system and the single 7L (including the market research management system 1Q4, the questionnaire management unit 106, the child code management unit 108, etc.), in the preferred embodiment, may be a combination of several hardware and software, or included in A single-hard-wound type of software combination, for example, may have at least the following three aspects: (1) using three computers and software separately pre-loaded, respectively, to construct a market research management system 1, 4, a questionnaire management unit 1G6, and The code management unit _, and the three are connected by signal line, regional network, or the Internet; (2) using a single computer as the market research management system 104, and fine Different software in the implementation of the function of the questionnaire management unit and the child code management unit (10); or (3) the software-computer and its software-based software implementation of the market touch management system 104 and the questionnaire officially function, In addition, the function of the escape management unit 108 is executed by a computer, and the two are connected by a signal line, a regional network, or the Internet to form a market survey management system 1〇4. The so-called market touch management system 1 () 4, the system directly or indirectly controlled by the biaser, including the questionnaire management unit 1〇6 and the child code management management. The questionnaire management unit should be managed with children. Although the unit irrigation is coordinated by the market management system 1 〇 4, but based on the actual system construction and Internet connection requirements, the questionnaire management unit 1 〇 6 and the child replacement management unit should be possible through the market survey management system. i 〇4 is connected to the respondent's terminal i 〇2 or the child's terminal ii 稍 (slightly 14 Φ 2009 200951851 卿), and may also separate the respondent's final Wei or 110 connection. The so-called gift of the present invention generally refers to the method of the commercial method of arranging questionnaires for respondents to fill in the questionnaire, including the secret method, the discount coupon, the trial service password of the network service and other feedback methods. After the respondent obtains the code change recommendation, the respondent can use the child to change the code to obtain the gift of completing the questionnaire. In accordance with a preferred embodiment of the present invention, the terminating endpoint no includes at least the multimedia terminal device 112 and the sales system 114. Referring to the schematic diagram of the second figure, the multimedia terminal device U2 includes at least a wheeling device 2m, an output device 2G3, a processor 2〇5, a display device, and a connection device 209'. The multimedia terminal device 112 can be input by the device. After receiving the code change, and after verifying the code change, the related information is extracted to the respondent by the display device 2〇7, and the certificate 113 is output by the output device 203. A preferred embodiment of the multi-media terminal device m can be found in the Lock Point System of the Republic of China Invention Patent No. 1254225 (Application No. 9212769()). After the multimedia terminal device 112 receives the child's escape code, the code will be exchanged via the riding scale, and the material will be replaced by the material. The Wei Wei code (10) 1 verification includes at least checking the child code (10). Is it correct, and check if the replacement code 100 is redeemed. If the code 100 is at least correct and has not been changed, the city's 1% official system will transmit the signal to the Internet through the Internet. The media terminal device m' _ terminal device π2 will be built in the device. 203' turns out the voucher 113, · 相〇/, , ^ 对 and S, the right brother escapes 100 is incorrect or the business is changed.' The market research management system Xie also transmits the relevant signal to the multimedia terminal _ 112 via the Internet. The message is displayed on the display device 207 or the output device of the terminal 112. On the other hand, the sales system m of the child changing terminal 110 includes an identification device that can recognize the certificate;

而言銷售系統114可為收銀機,而其所包含之辨識裝置可為條 形碼(B謂de)讀取機或者二維條碼讀取機,此時該憑證出 也會相對應地以條形碼或者二維條碼之型態呈現。銷售系統 114辨識憑證113之後,即會允許兒換端點110發送贈品,同 時利用銷㈣統114進行貨物管理管理,傳送訊號要求兒換碼 ㈣單元108註銷該兒換碼,輕鬆控管兒換碼與贈品發送之數 量。類於前述,基於實際系統建置與網際網路連線之需求,多 T體終端裝置112與銷售系統J14可能經由兒換端點則與市 場調查管理系統104連接,亦可能自行分別與市場調查管理系 統104連接。 如此,欲進行市場調查作業之人,即可利用預先建置之資 衫統’㈣地發送魄,《供_促使受訪者完成問卷, 藉匕獲兵文訪者之思見,而且便利而有效地控管贈品數量。同 時’ -旦建置本發_揭露之纽,即可多讀複糊該系統 __之作業’節約重新建構市場調查活動之成本。此外, 16 200951851 對於調查者而言,·本發明之市場調查祕,更”可以在同一 平台上同時進行多項商品之市場調查作業,除了增加相關產品 之行銷曝光機會,更可吸引使用類似產品之受訪者/潛在消費 者對於調查者之產品的目光。 此外,舉例而言,調查者更可將問卷邀請加密或編碼,並 以此作為啟鮮場調制卷作業之騎,細控制贈品發送數 量,並且提高市場調查作業之正確性及有效性。 依據本發明之-種較佳實施例,兒換端點11〇可為便利商 店。由於便利商店端點眾多、商品豐富,故此種實體銷售端點 為維持其商業行鐵之競爭力,均已建置完整之貨物管理系統與 後勤物流瓣。在此較佳實關巾,調絲與便利商店業者合 作,即可直接儀便稿店之f物管稍物齡統,節省配送 贈品之成本;此外,亦可將贈品設定為制商店所販售之商 品’結合市·腫活動觸品⑽或商品試脑動,進而以最 低之成本,達到促進商業行銷活動之目的。例如,調查者可配 合新產品上市進行市場調查,制品設計為折價券,並結合便 利商店之銷售與收銀系統,進行促銷與廣告。 依據本發明之另—種較佳實施例,兒換端點11G亦可為自 動化無人商店。在此實施例中,自動化無人商店之銷售系統 114包含販賣機’其可陳列商品,並在無須人力看管之情況下 販售商品。 ' 17 200951851 依據本發明之其他較佳實施例,兒換端點110 .亦可為行動 電話銷售端點或郵局等實體端點。對於兒換端點110之擁有者 或者經營者而言,採用本發明之系統與方法,除可增加商業活 動合作之對象,同時可以藉由贈品之發放,為現存之實體端點 帶來人潮與客源,提高商業銷售之機會。 本發明之目的之一,即在於利用前述系統,以節約配送物 流成本的方法進行市場調查作業與贈品發送;同時,利用此種 系統進行市場作業與贈品發送,可雜成本之方法,輕易 地防止贈品兒換券遭钱造或複製;再者,進行市場調查者無 須留存叉訪者之個人資料’免除資訊安全之疑慮,亦無須負擔 遵寸個人資料相關法規所需之程序成本。 本發明之優勢之―,即是提供-種可以結合市場調查作業 與既有5賴售端闕魏與方法,使得市場調查作業可與既 有之商業⑽活動與通路結合’進而提高受訪者填具問卷之誘 因,提升市場調查活動之效能。 以下參酌第三A S1。在此赠餘賴,說籠據本發明 之-種較佳實施例來進行市侧查之方法。 主首先,市場調查作業始於步驟,由調查者發出問卷邀 »月依據本發明之較佳實施爿,該問卷邀請可經由網際網路公 開毛迗(例如刊登廣告於入口網站供人自由點選)、經由電子 郵件向彳代縣發送、經由行動電話簡訊發送、或者以實體方 18 200951851 式(例如廣告文宣)發送至特定或不特定之多數受訪者手中。 八中:若受訪者係可得蚊,調查者可將問卷綺加密或編 亚以此作為啟動市場調查問卷作業之_,藉以控制贈品 ㈣數量,並且提高市場調查作業之正確性及有效性。 ❿ 鲁 山文访者接收到問卷邀請後,進行步驟則:透過網際網路遠 鳊連^至市場調查管理系統,進行問卷作業。受訪者於步驟 3〇3完成問卷後,會啟動步驟305之問卷驗證。舉例而言,市 場調查管理系統104中的問卷管理單元鄕或者兒換碼管理單 兀⑽,可以檢查受訪者是否完成問卷帽有問題。於此,若 填妥之問卷未能通過步驟3〇5之驗證,則市場調查管理系统 辦會將流程導回步驟3〇3,要求受訪者完成問卷,或者導向 步驟3!9結束市場調查作業。相對而言,若填妥之問卷通過步 〜之驗,則會進人步驟撕:兒換碼管理單元108對應 又在者所完成之問卷,將兒換碼卿發送至受訪者終端收。 …此時,受訪者已於受訪者終端1〇2接收到兒換碼湖,即可 進行至步驟309,令兒換端點110之多媒體終端裝置112取得 兒換碼卿。接著在步驟311,透過網際網路之連線,兒換端 點Π〇或者多媒體終端系統112可以連接至市場調查管理系统 104或兒換碼管理單元⑽,進而由兒換碼管理單元應驗證 兄換碼100。在步驟311中,若多媒體終端裳置m所取得之 兄換碼刚無法通過兒換碼管理單元1〇8之驗證,程步驟即 19 200951851 必須重新回到步驟309,岑去 若兒換㈣通過驗證,則流程結束(步卿)。然 端驟313 ’由多媒體終 叫辨識該憑證113並發送贈σ二驟315,峨糸統 售糸 σσ π成贈品發送之步驟後,銷 售系、、先m可直接透過網際網路或者經 際網路連接市場調查管理系统、u110透過、、罔 于死104或兄換石馬管理單元108,於 ❹ ❹ :之7以電子訊號提示兒換碼管理單元註銷贈品所對 ^兄換碼卿。至此,問卷所對應之贈品已經領取,並且免 除兄換碼遭受複製或偽造而重 (步驟319)。 夏使用之風險,本流程即告終結 :據本發明之另-種實施例(參見第三㈣),在步侧 :步雜繩可繪人—「域她爾驗證」步 驟犯。此-實施例係特別針對前述經加密或者編碼之問卷。 針對此種問卷’調查者可以選擇性地在受訪者開始進行問卷作 業之際,要錢訪者姻該城錢敬_上的資訊進行驗 證(驗證步驟叫以確認該受訪者是否具有問卷作業之資 格,若未能通顯證,制料理單元_會要求該受訪者繼 續完成該問卷或放棄該市場調查作業。由於其餘㈣触第三 A圖所揭露者相同,因此以虛線代表省略;第三B圖僅例科 驟3〇1與步驟303之間加入步驟3〇2之實施例的部分流程。夕 第四圖更詳細地顯示第一圖中市場調查管理系,统應之系統 20 200951851 架構與功能分配。如前所述,市場調查管理系統104包含問卷 <1 管理單元106以及兒換碼管理早元108。其中,如功能方塊4〇1The sales system 114 can be a cash register, and the identification device included therein can be a barcode (B-de) reader or a two-dimensional barcode reader. At this time, the certificate will also correspond to a barcode or two. The type of the bar code is presented. After the sales system 114 recognizes the credential 113, it will allow the terminal 110 to send the gift, and at the same time, use the pin (four) system 114 to carry out the cargo management and management, and the transmission signal requires the child to be replaced (4) the unit 108 cancels the child to exchange the code, and the control is easy to change. The number of codes and gifts sent. As described above, based on the actual system configuration and Internet connection requirements, the multi-T terminal device 112 and the sales system J14 may be connected to the market research management system 104 via the child-changing endpoints, and may separately conduct market research separately. Management system 104 is connected. In this way, those who want to conduct market research work can use the pre-built capital shirts to send the 魄, “for _ motivating respondents to complete the questionnaire, borrowing the opinions of the soldiers, and facilitating Effectively control the number of gifts. At the same time, if you build a new one, you can read the system __'s work' to save the cost of re-constructing market research activities. In addition, 16 200951851 For the investigator, the market research secret of the present invention can be used to conduct market surveys of multiple commodities simultaneously on the same platform. In addition to increasing the marketing exposure of related products, it can attract similar products. Respondents/potential consumers' eyes on the investigator's products. In addition, for example, the surveyor can encrypt or encode the questionnaire invitation, and use this as a ride for the start-up volume operation, and finely control the number of gifts sent. And improving the correctness and effectiveness of the market research operation. According to a preferred embodiment of the present invention, the child terminal 11 can be a convenience store. Since the convenience store has numerous end points and rich products, such an entity sales terminal In order to maintain the competitiveness of its commercial line, the company has established a complete cargo management system and logistics logistics. In this case, it is better to close the towel, and the wire can cooperate with the convenience store to directly register the shop. The property management system is slightly older, saving the cost of distributing gifts. In addition, the gifts can also be set as the goods sold by the store. Or commodity trials, and then to achieve the purpose of promoting commercial marketing activities at the lowest cost. For example, investigators can cooperate with new products to conduct market research, product design is a discount coupon, and combined with the convenience store sales and cash register system, Promotions and Advertising. According to another preferred embodiment of the present invention, the child terminal 11G may also be an automated unmanned store. In this embodiment, the automated unmanned store sales system 114 includes a vending machine 'which can display merchandise, And the merchandise is sold without human supervision. ' 17 200951851 According to other preferred embodiments of the present invention, the endpoint 110 can also be used as a mobile phone to sell an endpoint such as an endpoint or a post office. In the case of the owner or operator of the point 110, the system and method of the present invention can increase the cooperation of the business activities, and at the same time, the gift can be distributed to bring the crowds and customers to the existing physical endpoints, thereby improving Opportunity for commercial sales. One of the objects of the present invention is to use the aforementioned system to market in a manner that saves the cost of distribution logistics. At the same time, using this system for market operations and gift delivery, the cost can be easily prevented from being made or copied by the method of costly; in addition, the market surveyer does not need to keep the petitioner. Personal data 'exempts information security concerns, and does not have to bear the procedural costs required to comply with the relevant regulations of personal data. The advantage of the invention is that it can provide a combination of market research operations and existing 5 And methods, so that market research operations can be combined with existing business (10) activities and channels to further enhance the incentives for respondents to fill out questionnaires and improve the effectiveness of market research activities. The following is the third A S1. The method of conducting a city side check according to the preferred embodiment of the present invention. First, the market survey operation begins with a step in which the surveyor issues a questionnaire invitation to the month according to a preferred embodiment of the present invention. You can open the donkey via the Internet (for example, advertise on the portal for people to click), send it to Suidai via e-mail, and via mobile The text message is sent, or sent to the specific or unspecified majority of respondents by entity 18 200951851 (eg, advertising). Eighth: If the respondent is a mosquito, the investigator can encrypt or compile the questionnaire as a means of starting the market survey questionnaire, so as to control the quantity of the gift (4) and improve the correctness and effectiveness of the market investigation. . After receiving the invitation to the questionnaire, the interviewer of Lushan Mountain carried out the steps: conducting the questionnaire operation through the Internet to the market survey management system. After completing the questionnaire in step 3〇3, the respondent will initiate the questionnaire verification in step 305. For example, the questionnaire management unit 鄕 or the child replacement management sheet (10) in the market survey management system 104 can check whether the respondent has a problem with completing the questionnaire. Here, if the completed questionnaire fails to pass the verification of step 3〇5, the market research management system office will return the process to step 3〇3, request the respondent to complete the questionnaire, or lead the market investigation to step 3!9. operation. In contrast, if the completed questionnaire passes the step-by-step test, it will be stepped into tears: the child escape management unit 108 corresponds to the questionnaire completed by the person, and the child exchange code is sent to the interviewee terminal. ... At this time, the respondent has received the child-replaceable lake at the interviewee terminal 1〇2, and then proceeds to step 309 to cause the multimedia terminal device 112 of the terminal 110 to obtain the child-changing code. Then in step 311, through the Internet connection, the endpoint or multimedia terminal system 112 can be connected to the market research management system 104 or the child code management unit (10), and then the child code management unit should verify the brother. Escape 100. In step 311, if the brother code exchange obtained by the multimedia terminal is not able to pass the verification of the child code management unit 1〇8, the process step 19 200951851 must be returned to step 309, and the game is changed (4). Verification, the process ends (steps). Then, the terminal 313 'identifies the voucher 113 by the multimedia terminal and sends the gift σ 2 315, and the sales system 、 σσ π becomes the gift sending step, the sales department, the first m can directly through the Internet or the inter-temporal Internet connection market survey management system, u110 through, 罔 死 104 or 换 换 石 管理 管理 管理 管理 管理 108 , , , , 108 108 ❹ 之 之 之 之 之 之 之 之 之 之 之 之 之 之 之 之 之 之 之 之 之 之 之 之 之 之 之 之 之At this point, the gift corresponding to the questionnaire has been received, and the exemption of the brother's escape code is subject to copying or forgery (step 319). The risk of summer use, the process is terminated: According to another embodiment of the present invention (see the third (four)), on the step side: the step of the rope can be painted - "domain Huer verification" step. This embodiment is particularly directed to the aforementioned encrypted or encoded questionnaire. For this kind of questionnaire, the investigator can selectively verify the information of the respondent when the respondent starts the questionnaire operation (the verification step is called to confirm whether the respondent has the questionnaire). If the qualification of the operation is not valid, the cooking unit will ask the respondent to continue to complete the questionnaire or abandon the market investigation. Since the remaining (4) are the same as those disclosed in the third A diagram, the dotted line represents the omitted The third B diagram only adds part of the flow of the embodiment of step 3〇2 between the steps 3〇1 and 303. The fourth figure shows the market survey management system in the first figure in more detail. 20 200951851 Architecture and Function Assignment. As previously mentioned, the market survey management system 104 includes a questionnaire <1 management unit 106 and a child escape management early element 108. Here, as function block 4〇1

所述’問卷管理單元106載有問卷,藉由網際網路連結,可自 行或經過市場調查管理系統104將問卷傳送至受訪者終端1〇2 (未顯示於第四圖中,請參見第一圖)。受訪者完成問卷回傳 後’問卷管理單元106或者兒換碼管理單元1〇8可對之進行驗 證(方塊403)。此外,市場調查管理系統1〇4中的兌換碼管 理單元108至少另具有數項功能:其一,如方塊所述,可 於問卷通過驗證之後輸出兒換碼1〇〇 ;其二,如方塊4〇7與方 塊409所述,可於接收到兒換端點π〇或多媒體終端裝置 (均未顯示於第四圖中,請參見第一圖)所傳來之兒換碼卿 時,驗證其正確性,亦可驗證該兒換碼刚是否業經兒領註 銷,藉以控管贈品之發放;其三,如方塊4Π戶斤述,於贈品兒 領後註銷該贈品所對應之兒換碼1〇〇。 上第五據本發明之另_實_,㈣行動裝置進行市場 调查作業之流程示意圖。 頰似於第 刪不之程步驟,始於步驟500,市場調查_ =問卷邀請。受訪者接收到問卷邀請後,進行步謂:^ ^罔際網路f連接至市場調查管理系統,進行問卷作業。, :或:利用rr者終端-可包含電腦、_ ^ 助理寻。文訪者於步驟503完成問卷後,會启: 200951851 5〇5入、 於此,域妥之問卷未能通過步驟 505之驗證’則會將流程導回步驟汹要求受》 或導向步驟519結束市場調查作業 者兀成問卷 Η β <右填妥之問卷通過 痛〇5之驗證,則會進入步驟撕。此—步驟與第三圖所示 ❹ 之流程步驟不同;在此實施财,兒換碼管理單元⑽直接將 兒換碼ΚΚ)發送至受訪者之行動裝置。如前述,兒換碼廳至 少可為數字、文字、符號、圖形、或者上述四者之隨音植入. ,實施例中,兒換_之較佳範例為符號或_二二 S為行動電話螢幕可顯示之二維條碼。The questionnaire management unit 106 carries a questionnaire, and the questionnaire can be transmitted to the interviewee terminal 1〇2 by itself or via the market research management system 104 (not shown in the fourth figure, see the A picture). After the respondent completes the questionnaire return, the questionnaire management unit 106 or the child escape management unit 108 can verify it (block 403). In addition, the redemption code management unit 108 in the market research management system 1-4 has at least another function: one, as described in the block, may output the child code after the questionnaire is verified; the second, such as a square 4〇7 and block 409, can be verified when the child is changed to the end point π〇 or the multimedia terminal device (none of which is not shown in the fourth picture, please refer to the first picture) The correctness can also be verified whether the child has just signed the cancellation of the code, so as to control the issuance of the gift; the third, such as the box 4 accountant, after the gift of the child to cancel the gift corresponding to the child escape code 1 Hey. The fifth schematic diagram of the flow of the market investigation operation according to the invention according to the invention. The cheek seems to be the first step of deleting, starting at step 500, market survey _ = questionnaire invitation. After receiving the invitation to the questionnaire, the respondent carried out a step-by-step: ^ ^罔network f connected to the market survey management system to conduct the questionnaire operation. , : or: use rr terminal - can include computer, _ ^ assistant search. After completing the questionnaire in step 503, the interviewer will open: 200951851 5〇5, here, the domain correct questionnaire failed to pass the verification of step 505 'will return the process to the step request, or lead to step 519 The market survey operator becomes a questionnaire Η β < The right-filled questionnaire is verified by the pain of 5, and it will enter the step tear. This step is different from the process steps shown in the third figure; in this case, the child escape management unit (10) directly sends the child to the mobile device of the respondent. As mentioned above, the child changing room can be at least a number, a letter, a symbol, a graphic, or the above-mentioned four sounds. In the embodiment, the preferred example of the child changing is the symbol or the _two two S is a mobile phone. The 2D barcode can be displayed on the screen.

此時’受訪者即可利用行動裝置上所顯示之兒換竭卿,進 打步驟515,至兒換端點11G之由嶋統m辨識該兒換碼 1〇〇。依據本發明之—種·實施例m統ιΐ4包含二維 條碼讀取機,藉之辨識行動裝置上以二維條碼顯示之兒換碼 100。銷售系、統114可自行透過網際網路與市場調查管理系統 104或兒換碼管理單元⑽相連結;或者,亦可經過兒換端點 削’再利用網際網路與市場調查管理系統舰或兒換碼管理 單元⑽相連結。銷售系統114連結至市場調查管理系統取 或者兒換媽管理單元⑽之後,即可進人步驟516進行兒換碼 驗證作業。若步驟516之兒換碼驗證作業失敗(舉例而言,兒 換碼不正確’或相倾碼業減領),核程岭終結,受 訪者無法取得贈品。另一方面,若該兒換碼觸通過驗證,則 22 200951851 石=系,m可於步驟517發送贈品,並以電子訊舞提示兒換 翠元α主銷領用贈品所對應之兒換碼100。至此,問卷所 對應之贈品已經娜’並可免除兒換碼遭受難或偽造而重複 使用之風險,本流程即告終結(步驟519)。 雖本兔明之内容依據前開圖式與較佳實施例揭露如前述, 但其内容並_以限制本發明之範,;其實施m统與方 式已為前開敘述所建議,f知技藝人士可輕易思及其他替換之 系統與方式。依據本發明系統與方法之精神,所創造之任何具 有貫質上相同於本發明功用結果者,均不脫離本發明創作範 彆,因此,所有此等替換與修改,均係意欲落在本發明之申請 專利範圍、說明書、以及其均等系統及方法之範疇之中。At this time, the respondent can use the child displayed on the mobile device to change the cleavage, and proceed to step 515 to recognize that the child is replaced by the m m m. According to the invention, the embodiment m system ι 4 includes a two-dimensional bar code reader, whereby the mobile device is replaced with a two-dimensional bar code on the mobile device. The sales department and system 114 can connect to the market research management system 104 or the child code management unit (10) through the Internet; or they can use the Internet to change the endpoints and reuse the Internet and market research management system. The child escape management unit (10) is linked. After the sales system 114 is linked to the market research management system or the child management unit (10), the user can perform the step-by-step verification operation. If the escape verification operation fails in step 516 (for example, the replacement code is incorrect or the declination code is reduced), the end of the nuclear journey, the respondent cannot obtain the gift. On the other hand, if the code is passed the verification, then 22 200951851 stone = system, m can send the gift in step 517, and use the electronic dance prompt to change the child corresponding to the gift of the Cuiyuan α main sales. 100. At this point, the gift corresponding to the questionnaire has been arbitrarily and the risk of repeated use of the escape code is eliminated, and the process is terminated (step 519). Although the contents of the present invention are disclosed in the foregoing drawings and preferred embodiments as described above, the contents thereof are intended to limit the scope of the present invention; the implementation and the manner of the invention have been suggested in the foregoing description, and those skilled in the art can easily Think about other systems and methods of replacement. In accordance with the spirit of the system and method of the present invention, any creations that are consistent with the results of the present invention are not deviated from the inventive scope of the present invention, and therefore all such substitutions and modifications are intended to fall within the scope of the present invention. The scope of the patent application, the specification, and the scope of its equivalent systems and methods.

23 200951851 【圖式簡單說明】 第-圖齡依據本發明之—雜佳實施例所製作的市場調查 系統架構示意圖。 第二圖為裝置架構示意圖,顯示依據第1之實施例所製作的 市場調查系統中,多媒體終端裝置之—種較佳實施例的架構示 意圖。 © 第三A _示依據本發明之一種較佳實施例所建構之市場調 查方法流程圖。 =三B _示依據本發明之另—種較佳實施例,所建構之市 場調查方法之部分流程圖。 第四圖為系統與功能方塊圖,說明依據本發明之 一種較佳實施 卿斤製作市場調查系統中,市場調查管理系統之架構與功能。 第五圖顯讀據本發明之另—顯佳實施綱建構之市場調 螓 方法·程圖’尤其包含利用行動裂置進行市場調查之流程 24 200951851 【主要元件符號說明】 100 :兒換碼 102 :受訪者終端 104 :市場調查管理系統 106 :問卷管理單元 108 :兒換碼管理單元 110 :兒換端點 112 :多媒體終端裝置 113 :憑證 114 :銷售系統 201 :輸入裝置 203 :輸出裝置 ❹ 205 :處理器 207 :顯示裝置 209 :連接裝置23 200951851 [Simplified Schematic Description] The first-picture age is a schematic diagram of the market survey system architecture produced according to the present invention. The second diagram is a schematic diagram of the architecture of the device, showing the architectural schematic of a preferred embodiment of the multimedia terminal device in the market research system produced in accordance with the first embodiment. © Third A - shows a flow chart of a market survey method constructed in accordance with a preferred embodiment of the present invention. = three B - shows a partial flow chart of the constructed market survey method in accordance with another preferred embodiment of the present invention. The fourth figure is a system and function block diagram illustrating the architecture and functions of the market research management system in a preferred implementation of the invention. The fifth figure shows the market tune method according to another aspect of the present invention - the process chart "including the process of using the action split for market survey 24 200951851 [Description of main component symbols] 100 : Child code 102 : Respondent terminal 104: Market survey management system 106: Questionnaire management unit 108: Child escape management unit 110: Child exchange terminal 112: Multimedia terminal device 113: Document 114: Sales system 201: Input device 203: Output device ❹ 205: processor 207: display device 209: connecting device

Claims (1)

200951851 十、申請專利範圍: 1. 一種市場調查系統,包含: < -:場調查管_統’財包含财至少—問卷之—問卷管 理單元與一兒換碼管理單元; 又訪者、、、端,連接至該市場調查管理系統,其中該問卷之 填答可經由該受訪者終端完成,其中:200951851 X. Patent application scope: 1. A market research system, including: < -: field investigation tube _ unified 'financial wealth at least - questionnaire - questionnaire management unit and one child escape management unit; End, connected to the market research management system, wherein the questionnaire can be completed through the interviewer terminal, wherein: 該問卷填答完成後,該問卷管理單元或該兒換碼管理單 几可驗證該問卷之填答; 該沿奐碼管理單元可依據問卷驗證之結果發送預载之 一兒換碼至該受訪者終端; -兒換終端,包含—多媒體終端裝置與—銷售系統,該兒換 終端連接至該市場調查管理系統,其中: 該多媒體終端裝置可接收該兒換碼; /夕媒體、、’d而裝置可連接至該市場調查管理系統之該 兒換碼管理單元,以檢查該兒換碼,並視檢查之結果輪 出一憑證; 該銷售系統可辨識該憑證,並依據該憑證發送-心 2. 如申請專利細第i項所述之系統,其中該受訪者終心 係選擇自下列群組:電腦、行動電話、個人數位助理⑽ 3. 如申物咖第1項所述之系統,其爾場調杳科 統、该問卷管理單元、與該兒換石馬管理單元至少分別可^ 26 200951851 電腦、1腦軟體、或其組合。 4·如申請專利細第4所述之系統, * 包含預載之複練额碼。 中知換碼管理單元 5. 如申請專利範圍第!項所述之 具有數量之對應關係。、、”中該問卷與該兒換媽 6·如申請專利範圍第!項所述之系統 ❹ 7. 至少可檢查該兒換碼之正確性與該兒換理單元 ==專·㈣1項所述之纽,其中卷^^。 密或者一編碼。 j巷』具有一加 8. 如申請專利細幻項所述之系統, 可驗證該問卷上之-加密或者一編码。Μ 、碼f理單元 9. 如申請專利範圍第i項所述之系統,其 可於該兒換碼經兒換後註銷該兒換瑪。'兄、石馬管理單元 10. 如申請專利範圍第!項所述之系統,其中 至少包含-輸入裝置、一輸出裝置 、顯:置 與一連接裝置。 °。—顯不裝置 11. 如申請專利範圍第i項所述之系統,复 含-辨職置。 統至少包 • 2申縣利嶋i項所述之系統,其中該市場調查 統、受訪者終端、以及兒換終端間之連接方 ^ 示 下列群組:網際網路、區域網路、戋去 ,仃動通訊網路。 27 12 200951851 】3. 一種進行市場調查作業之方法,其步驟包含: 利用包含-問卷管理單元與—兒換碼管理單元之—市場調 查管理系統發出一問卷遨請; 管理單元之至少一問卷 於一受訪者終端完成預載於該問卷 之填答; ❹ 利用該兒換碼管尋元對應通過驗證 碼至該受訪者終端; 之该問卷發送一兒換 對應該兒換碼驗證 證; 之結果利_多舰終端裝置輸出一憑After the questionnaire is completed, the questionnaire management unit or the child escape management list can verify the questionnaire; the along the weight management unit can send one of the preloads to the recipient according to the result of the questionnaire verification. a visitor terminal; a child exchange terminal, comprising: a multimedia terminal device and a sales system, wherein the child exchange terminal is connected to the market research management system, wherein: the multimedia terminal device can receive the child escape code; / eve media,, ' d, the device can be connected to the child escape management unit of the market research management system to check the child's escape code, and rotate a certificate according to the result of the check; the sales system can recognize the certificate and send according to the certificate - 2. The system described in the patent application item i, wherein the respondent is selected from the following groups: computer, mobile phone, personal digital assistant (10) 3. As stated in item 1 of the application coffee The system, the field management system, the questionnaire management unit, and the stone management unit at least can respectively be 26 26,518,518 computers, 1 brain software, or a combination thereof. 4. If the system described in Patent Application No. 4 is included, * the pre-loaded rehabilitation amount code is included. Zhongzhi escape code management unit 5. If you apply for patent scope! The item has a corresponding relationship with the quantity. , "" the questionnaire and the child to change the mother 6 · as claimed in the patent scope of the item! ❹ 7. At least check the correctness of the child's escape code and the child's replacement unit == special · (four) 1 item The new one, in which the volume ^^. is dense or a code. j lane" has a plus 8. As described in the patent fine-key item system, it can be verified on the questionnaire - encryption or a code. Μ, code f Unit 9. The system of claim i, wherein the system can be exchanged and replaced after the replacement. The brother, the stone horse management unit 10. If the patent application scope is The system includes at least an input device, an output device, a display device, and a connection device. The display device is as described in claim i. At least the system described in 2 Shenxian Liyi i, where the market research system, the respondent terminal, and the connection between the child exchange terminals show the following groups: Internet, regional network, 戋Go and shake the communication network. 27 12 200951851 】 3. A kind of market research The method comprises the following steps:: issuing a questionnaire request by using a market research management system comprising: a questionnaire management unit and a child escape management unit; at least one questionnaire of the management unit is preloaded at a respondent terminal Answering the questionnaire; ❹ Using the child's escape code to find the corresponding element to pass the verification code to the respondent's terminal; the questionnaire is sent to replace the corresponding code verification certificate; the result is _ multi-ship terminal device output one By 系統辨識該憑證並發送—贈品,·以 利用該兒換端點之一銷售 及 該兒換碼管理單元註鎖該兒換碼。 认如申請專利朗第13項所述之方法,其怜 端完成預载於該問卷管 “又訪者終 驟,包括-驗證加密^早至少—問卷之填答之步 在或'、扁螞之問卷的步驟,若来 證,則該問卷管理單元要韦a 此通過驗 要永垓受訪者重新進行該問卷作業或 28 200951851 放棄該市場調查作業。 ^申二專她㈣u項所述之方法,針_該市場調查 ^理系統所包含之該問卷管理單元絲兒換碼管理單元驗 亥問卷之步驟,若未能通過驗證,則該問卷管理單元要求 »亥又訪者&成該問卷或放棄該市場調查作業。 16.= 綱細第13項所述之方法,其巾連接該多媒體終 端裝置至該紐碼㈣單元峨證該雜碼之蝴,若未能 通過w ’則該兒換碼管理單元要求受該多媒體終端襄置重 新取得該兒換碼或放棄該作業。 17,t申請專利範圍第13項所述之方法,其中連接該多媒體終 知裝置至該兒換碼管理單元以驗證該兒換碼之步驟,至少可 檢查該兒換碼之正雜與該雜碼是㈣經兒換。 18·如申請專利範圍第13項所述之方法,其中該受訪者終端至 少係選擇自T列群組:電腦、行動電話、個人數位助理。 19.如申請專利範圍第13項所述之方法,其中該市場調杳管理 系統、_卷管理單元、與該兒換碼㈣單元至少分別可為 一電腦、一電腦軟體、或其組合。 2〇·如申請專利範圍第13項所述之方法,其中該兒換碼管理單 兀包含預載之複數組兒換碼。 儿如申請專利範圍第13項所述之方法,其中該問卷與該兒換 碼具有數量之對應關係。 29 200951851 22·如申睛專利範圍第13項所述之方法 置至少包含一輪入裝置、一輸出裝置 置與一連接裝置。 ,其中該多蛘體終端裝 處理器、一顯示裝 23.如申請專利範圍第 包含一辨識裝置。 13項所述之方法’其售系統至少The system recognizes the voucher and sends a gift, which is used to sell the one of the exchange terminals and the escape code management unit to lock the escape code. Approved as the method described in claim 13 of the patent, the completion of the method is pre-loaded in the questionnaire. "Respondents of the visitor, including - verifying the encryption ^ early at least - the answer to the questionnaire is in or ', flat grass The steps of the questionnaire, if the card is issued, the questionnaire management unit wants Wei to pass the test. The respondent will re-run the questionnaire or 28 200951851 to abandon the market survey. ^Shen 2, she (4) Method, the step of the questionnaire of the questionnaire management unit included in the market research system, if the failure to pass the verification, the questionnaire management unit requires »Hai revisiter & Questionnaire or abandon the market survey operation. 16.= The method described in Item 13 is to connect the multimedia terminal device to the New Zealand (4) unit to prove the butterfly of the code, if it fails to pass w ' The child escape management unit is required to be re-acquired by the multimedia terminal device or to abandon the operation. 17. The method of claim 13 wherein the multimedia terminal device is connected to the child escape management. Unit to verify In the step of transcoding, at least the correct code of the child can be checked and the code is changed. (18) The method described in claim 13 wherein the respondent terminal selects at least From the T-column group: computer, mobile phone, personal digital assistant. 19. The method of claim 13, wherein the market management system, the volume management unit, and the replacement code (four) unit are at least The method may be a computer, a computer software, or a combination thereof. 2) The method of claim 13, wherein the escape management unit includes a pre-loaded complex array of escape codes. The method of claim 13, wherein the questionnaire has a corresponding relationship with the child escape code. 29 200951851 22. The method according to claim 13 is characterized in that at least one wheel-in device and one output device are included. And a connecting device, wherein the multi-body terminal is equipped with a processor and a display device. 23. The method includes the following: 从如申請翻顧第u賴狀方法,射財場調查管理 糸統、受訪者終端、以及兒換終端間之連接方式至少係選擇 自下列群組:網際網路、區域網路、或者行動通訊網路。 25. -種經由行動輪進行市場調查健之方法,其步驟包含. 理單元與—兒換-理單元之一市場調 笪g理糸統發出一問卷邀請; 於一受訪者終端完成預載於該問卷管理單元之 之填答;:问巷 利用該市場調查管理系統所包含之 換碼管理單元驗證該問卷; 該問卷管理單元或該兒 利用该兒換碼管理單元職通過驗證 碼至一行動裝置; 之該問卷發送一兒換 利用該兒換端點之-_系、賊識該兒換碼; 連接该銷售系統至該兒換碼管理單元以 裝置之該兒換喝; 驗證傳送至該行動 利用5亥銷售系統,對應該兒換 碼驗證之結果發送 一贈品;以 30 200951851 及 該兒換碼管理單元註銷該兒換碼。 士申明專利範圍第2:5項所述之方法,其_該行動裝置至少 係選擇自下列群組:行動電話或個人數位助理。 ❹From the application of the review method, the connection method of the financial field investigation management system, the respondent terminal, and the child exchange terminal are selected from at least the following groups: Internet, regional network, or action. Communication network. 25. A method of conducting a market survey through the action round, the steps of which include a management unit and a child exchange unit, and a questionnaire invitation is issued; a pre-load is completed at a respondent terminal. Answering the questionnaire management unit;: Asking Lane to verify the questionnaire by using the escape management unit included in the market research management system; the questionnaire management unit or the child using the child escape management unit to pass the verification code to one The mobile device; the questionnaire is sent for use by the child to change the endpoint - _, the thief recognizes the escape code; connect the sales system to the child escape management unit to change the device; The action utilizes the 5Hai sales system to send a gift for the result of the code-recovery verification; the child's escape code is cancelled with 30 200951851 and the child escape management unit. The method described in Section 2:5 of the patent scope, the mobile device is selected from at least the following groups: a mobile phone or a personal digital assistant. ❹ 27· ^申μ專.圍第25項所述之方法’射彻該市場調查 管理系統所包含之該問卷管理單元或該兒換碼管理單元驗 證該問卷之㈣,若未能通碰證,則綱卷管理單元要求 該受訪者繼續完成該問卷或放棄該市場調查作業。 28.如申請專利細第25項所述之方法,其中連接該銷售系統 至該兒換碼管理單元以驗證傳送至該行動裝置之該兒換碼 之步驟’若未騎過驗證,_兒換碼f理單元結束該作業 流程。 29·如申請專利細第25項所述之方法,其中連接該銷售系統 至親換碼管理單元以驗證該兒換碼之步驟,至少可 兄換碼之正確性與該兒換碼是否業經兒換。 一 Λ 3〇·如申__ 25賴叙枝,_受訪者終端至 少係選擇自下列群組:電腦、行動電話、個人數位助理。 3i_如申請翻範圍第25項所叙方法,財該市場調杳管理 线、_騎理單元、與該解理單元至少分別 一電腦、一電腦軟體、或其組合。 為 见如申請專圍第Μ項所述之方法,射該兒換碼管理單 31 200951851 元包含預載之複數組兒換碼。 其中該問卷與該兒換 33.如申請專利範圍第25項所述之方法, 碼具有數量之對應關係。 从如申請專利範圍第25項所述之方法,其中該鎖售系統至少 包含一辨識裝置。27·^申μ专. The method described in item 25 'Through the questionnaire management unit included in the market survey management system or the child escape management unit to verify the questionnaire (4), if the pass is not available, The program management unit asks the respondent to continue to complete the questionnaire or to abandon the market investigation. 28. The method of claim 25, wherein the step of connecting the sales system to the child escape management unit to verify the escape of the child transferred to the mobile device is as follows: The code unit ends the workflow. 29. The method of claim 25, wherein the step of connecting the sales system to the pro-code management unit to verify the replacement of the code, at least the correctness of the brother's escape code and whether the child's escape code is changed . A Λ 3〇·如申__ 25 赖叙枝, _ respondent terminal is selected from the following groups: computer, mobile phone, personal digital assistant. 3i_If you apply for the method described in item 25, the market management line, the _ riding unit, and the cleavage unit are at least one computer, one computer software, or a combination thereof. In order to see the method described in the application for the second paragraph, the replacement code management order 31 200951851 includes the pre-loaded complex array. Wherein the questionnaire is changed with the child 33. As described in claim 25, the code has a corresponding number. The method of claim 25, wherein the lock sale system comprises at least one identification device. 技如申請專·_ 25稱述之錢,料該市場調查管理 系統、受訪者終端、以及兒換終端間之連接方式至少係選擇 自下列群組:網際網路、區域網路、或者行動通飞纟路For example, if you want to apply for the money, the market research management system, the respondent's terminal, and the connection between the terminals are selected from at least the following groups: Internet, regional network, or mobile communication. Flying road 3232
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Cited By (2)

* Cited by examiner, † Cited by third party
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TWI619086B (en) * 2013-05-07 2018-03-21 Culture Convenience Club Co Ltd Market research and analysis system
TWI690881B (en) * 2018-03-12 2020-04-11 香港商阿里巴巴集團服務有限公司 Exchange code issuing method, server and system

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JP2002123662A (en) * 2000-10-16 2002-04-26 Iis:Kk Method of multilanguage market research on computer two-way communication network, communication system therefor and information recording medium
TWI275038B (en) * 2001-07-02 2007-03-01 Seiko Epson Corp System for purchasing consumables of printing apparatus and program utilized for the system
KR20030038350A (en) * 2002-09-18 2003-05-16 주식회사 케이티프리텔 Method for circulating an electronic gift certificate in online and offline system
US20080046380A1 (en) * 2006-08-16 2008-02-21 Kurt Wise System and apparatus for transactions using certificates

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI619086B (en) * 2013-05-07 2018-03-21 Culture Convenience Club Co Ltd Market research and analysis system
TWI690881B (en) * 2018-03-12 2020-04-11 香港商阿里巴巴集團服務有限公司 Exchange code issuing method, server and system

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