Turkcell Teknoloji Arastirma Ve Gelistirme Anonim Sirketi
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Priority to TR2018/20361ApriorityCriticalpatent/TR201820361A2/en
Publication of TR201820361A2publicationCriticalpatent/TR201820361A2/en
Bu buluş, çağrı merkezini arayan sabit ağ hizmetinden faydalanan abonelerin çağrı merkezi arama ve şikayet nedenlerinden yola çıkarak abonelik sonlandırma potansiyelini belirleyen ve abonelik sonlandırmasını engellemeye çalışan bir sistem (1) ile ilgilidir.The present invention relates to a system (1) that determines the subscription termination potential of the subscribers using the fixed network service calling the call center based on the call center call and complaint reasons and tries to prevent subscription termination.
TR2018/20361A2018-12-252018-12-25
A SUBSCRIPTION TERMINATION POTENTIAL DETERMINATION SYSTEM
TR201820361A2
(en)
METHOD OF GENERATING ADDITIONAL INCOME FROM VOICE SERVICE FOR MOBILE COMMUNICATION OPERATORS BY PROCESSING UNCONTINED CHALLENGES AND SHORT COMMUNICATIONS
A COMMUNICATION SYSTEM AND METHOD REGARDING THE USER TO SEND THE INFORMATION THAT THE PERSON CALLED BUT CANNOT BE REACHED WITH THE METHOD THAT THEY DECIDED