TR201714585A2 - A MOBILE COMMUNICATION SYSTEM AND METHOD TO FIND AND REDUCE THE REASONS OF SUBSCRIBERS 'OPERATORS TO CALL THE CALL CENTER - Google Patents
A MOBILE COMMUNICATION SYSTEM AND METHOD TO FIND AND REDUCE THE REASONS OF SUBSCRIBERS 'OPERATORS TO CALL THE CALL CENTER Download PDFInfo
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- TR201714585A2 TR201714585A2 TR2017/14585A TR201714585A TR201714585A2 TR 201714585 A2 TR201714585 A2 TR 201714585A2 TR 2017/14585 A TR2017/14585 A TR 2017/14585A TR 201714585 A TR201714585 A TR 201714585A TR 201714585 A2 TR201714585 A2 TR 201714585A2
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- Prior art keywords
- subscribers
- call
- mobile communication
- operators
- reasons
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- 238000010295 mobile communication Methods 0.000 title abstract 3
- 238000000034 method Methods 0.000 title abstract 2
- 230000006399 behavior Effects 0.000 abstract 1
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- Mobile Radio Communication Systems (AREA)
Abstract
Mevcut buluş, abonelerin mobil aktivite bilgileri kullanılarak fatura aşımı kaynaklı çağrı merkezi aramasında bulunan abonelerin tespit edilmesine, bu abonelere mobil iletişim davranışlarına uygun olduğu tespit edilen alternatif tarifeler önerilmesine imkân tanıyan bir mobil haberleşme yöntemi ortaya koymaktadır.The present invention provides a mobile communication method that enables the determination of subscribers in the call center call due to excessive billing by using mobile activity information of the subscribers, and to offer alternative tariffs to these subscribers that are found to be suitable for mobile communication behaviors.
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
TR2017/14585A TR201714585A2 (en) | 2017-09-29 | 2017-09-29 | A MOBILE COMMUNICATION SYSTEM AND METHOD TO FIND AND REDUCE THE REASONS OF SUBSCRIBERS 'OPERATORS TO CALL THE CALL CENTER |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
TR2017/14585A TR201714585A2 (en) | 2017-09-29 | 2017-09-29 | A MOBILE COMMUNICATION SYSTEM AND METHOD TO FIND AND REDUCE THE REASONS OF SUBSCRIBERS 'OPERATORS TO CALL THE CALL CENTER |
Publications (1)
Publication Number | Publication Date |
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TR201714585A2 true TR201714585A2 (en) | 2019-04-22 |
Family
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Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
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TR2017/14585A TR201714585A2 (en) | 2017-09-29 | 2017-09-29 | A MOBILE COMMUNICATION SYSTEM AND METHOD TO FIND AND REDUCE THE REASONS OF SUBSCRIBERS 'OPERATORS TO CALL THE CALL CENTER |
Country Status (1)
Country | Link |
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TR (1) | TR201714585A2 (en) |
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2017
- 2017-09-29 TR TR2017/14585A patent/TR201714585A2/en unknown
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