TR201714585A2 - A MOBILE COMMUNICATION SYSTEM AND METHOD TO FIND AND REDUCE THE REASONS OF SUBSCRIBERS 'OPERATORS TO CALL THE CALL CENTER - Google Patents

A MOBILE COMMUNICATION SYSTEM AND METHOD TO FIND AND REDUCE THE REASONS OF SUBSCRIBERS 'OPERATORS TO CALL THE CALL CENTER Download PDF

Info

Publication number
TR201714585A2
TR201714585A2 TR2017/14585A TR201714585A TR201714585A2 TR 201714585 A2 TR201714585 A2 TR 201714585A2 TR 2017/14585 A TR2017/14585 A TR 2017/14585A TR 201714585 A TR201714585 A TR 201714585A TR 201714585 A2 TR201714585 A2 TR 201714585A2
Authority
TR
Turkey
Prior art keywords
subscribers
call
mobile communication
operators
reasons
Prior art date
Application number
TR2017/14585A
Other languages
Turkish (tr)
Inventor
Kütük Zülal
Özdemi̇r Ahmet
Original Assignee
Vodafone Teknoloji Hizmetleri A S
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Vodafone Teknoloji Hizmetleri A S filed Critical Vodafone Teknoloji Hizmetleri A S
Priority to TR2017/14585A priority Critical patent/TR201714585A2/en
Publication of TR201714585A2 publication Critical patent/TR201714585A2/en

Links

Landscapes

  • Meter Arrangements (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

Mevcut buluş, abonelerin mobil aktivite bilgileri kullanılarak fatura aşımı kaynaklı çağrı merkezi aramasında bulunan abonelerin tespit edilmesine, bu abonelere mobil iletişim davranışlarına uygun olduğu tespit edilen alternatif tarifeler önerilmesine imkân tanıyan bir mobil haberleşme yöntemi ortaya koymaktadır.The present invention provides a mobile communication method that enables the determination of subscribers in the call center call due to excessive billing by using mobile activity information of the subscribers, and to offer alternative tariffs to these subscribers that are found to be suitable for mobile communication behaviors.

TR2017/14585A 2017-09-29 2017-09-29 A MOBILE COMMUNICATION SYSTEM AND METHOD TO FIND AND REDUCE THE REASONS OF SUBSCRIBERS 'OPERATORS TO CALL THE CALL CENTER TR201714585A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
TR2017/14585A TR201714585A2 (en) 2017-09-29 2017-09-29 A MOBILE COMMUNICATION SYSTEM AND METHOD TO FIND AND REDUCE THE REASONS OF SUBSCRIBERS 'OPERATORS TO CALL THE CALL CENTER

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
TR2017/14585A TR201714585A2 (en) 2017-09-29 2017-09-29 A MOBILE COMMUNICATION SYSTEM AND METHOD TO FIND AND REDUCE THE REASONS OF SUBSCRIBERS 'OPERATORS TO CALL THE CALL CENTER

Publications (1)

Publication Number Publication Date
TR201714585A2 true TR201714585A2 (en) 2019-04-22

Family

ID=67953393

Family Applications (1)

Application Number Title Priority Date Filing Date
TR2017/14585A TR201714585A2 (en) 2017-09-29 2017-09-29 A MOBILE COMMUNICATION SYSTEM AND METHOD TO FIND AND REDUCE THE REASONS OF SUBSCRIBERS 'OPERATORS TO CALL THE CALL CENTER

Country Status (1)

Country Link
TR (1) TR201714585A2 (en)

Similar Documents

Publication Publication Date Title
MX2016011578A (en) Cell tower functionality with satellite access to allow a cell device to roam on a satellite network.
GB2521079A (en) Mobile repeater system based ad hoc trunked sites
PH12019500041A1 (en) Machine type communication using mobile originated short messaging service without mobile station international subscriber directory number
TR200910012A2 (en) A method of reducing international roaming costs
TR201714585A2 (en) A MOBILE COMMUNICATION SYSTEM AND METHOD TO FIND AND REDUCE THE REASONS OF SUBSCRIBERS 'OPERATORS TO CALL THE CALL CENTER
TR201819818A2 (en) SYSTEM THAT ALLOWS THE EXCHANGE OF AN OPERATOR SUBSCRIBER RIGHTS BETWEEN SUBSCRIBERS
GB2501620A (en) Smart dialer method and system
TR201619484A2 (en) A REWARNING SYSTEM
TR200810015A2 (en) An improper circulation prevention and correction system
TR201618880A2 (en) A system that enables the roaming subscriber to receive services from the visitor mobile network contracted with the home mobile network
TR201819079A2 (en) A SYSTEM THAT PROVIDES THE MOBILE NETWORK SUBSCRIBER TO RECEIVE SERVICE FROM THE OPERATOR OF THE COUNTRY
TR201714715A2 (en) A Mobile Communication Method That Enables Mobile Communication Subscribers to Make Calls Over Another Subscriber
TR201820268A2 (en) A PHONE SHARING SYSTEM
TR201618640A2 (en) A SYSTEM PROVIDING MOBILE MARKETING SERVICES
TR201620014A2 (en) A COMMON DATA SALES AND MANAGEMENT SYSTEM
TR201911337A2 (en) A BLACK LIST CONTROL SYSTEM
TR201820218A2 (en) A SYSTEM THAT ALLOWS A SPECIFIC INVOICE AMOUNT TO BE TRANSFERRED TO OTHER INVOICE
TR201618645A2 (en) A SYSTEM FOR CONTROL GROUP MANAGEMENT IN PROPOSALS / PRESENTATIONS TO CUSTOMERS
TR201101380A2 (en) An enterprise communication system.
TR201619320A2 (en) A system that allows you to charge at predetermined time intervals
TR201820821A2 (en) TIME BASED CALL CONTROL SYSTEM
TR201618872A2 (en) A SPACE BASED SUBSCRIBER INQUIRY SYSTEM
TR201818192A2 (en) A COMMUNICATION SYSTEM AND METHOD REGARDING THE USER TO SEND THE INFORMATION THAT THE PERSON CALLED BUT CANNOT BE REACHED WITH THE METHOD THAT THEY DECIDED
TR201620133A2 (en) A SYSTEM FOR LOCATION-BASED ONLINE PRICING
TR201820207A2 (en) A SYSTEM PROVIDING DENSITY MAP USING GSM DATA