TR199901842T2 - A communication architecture system - Google Patents

A communication architecture system

Info

Publication number
TR199901842T2
TR199901842T2 TR1999/01842T TR9901842T TR199901842T2 TR 199901842 T2 TR199901842 T2 TR 199901842T2 TR 1999/01842 T TR1999/01842 T TR 1999/01842T TR 9901842 T TR9901842 T TR 9901842T TR 199901842 T2 TR199901842 T2 TR 199901842T2
Authority
TR
Turkey
Prior art keywords
routing
communication
manage
information
central site
Prior art date
Application number
TR1999/01842T
Other languages
Turkish (tr)
Inventor
M.Eastep Guido
R. Litzenberger Paul
R. Orebaugh Shannon
K. Elliott Isaac
Stelle Rick
Schrage Bruce
A.Baxter Craig
Atkinson Wesley
Knostman Chuck
Chen Bing
Vandersluis Kristan
Original Assignee
Mci Worlcom, Inc.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US08/795,270 external-priority patent/US6731625B1/en
Application filed by Mci Worlcom, Inc. filed Critical Mci Worlcom, Inc.
Publication of TR199901842T2 publication Critical patent/TR199901842T2/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/28—Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/0024—Services and arrangements where telephone services are combined with data services
    • H04M7/003—Click to dial services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/16—Implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/16—Implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP]
    • H04L69/165—Combined use of TCP and UDP protocols; selection criteria therefor
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/16—Implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP]
    • H04L69/169—Special adaptations of TCP, UDP or IP for interworking of IP based networks with other networks 
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
    • H04M7/1205—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal where the types of switching equipement comprises PSTN/ISDN equipment and switching equipment of networks other than PSTN/ISDN, e.g. Internet Protocol networks
    • H04M7/128—Details of addressing, directories or routing tables
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0062—Provisions for network management
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/60—Medium conversion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/50—Aspects of automatic or semi-automatic exchanges related to audio conference
    • H04M2203/5063—Centrally initiated conference, i.e. Conference server dials participants
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/01—Details of billing arrangements
    • H04M2215/0176—Billing arrangements using internet
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/48—Arrangements for recalling a calling subscriber when the wanted subscriber ceases to be busy
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5166—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing in combination with interactive voice response systems or voice portals, e.g. as front-ends
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5183—Call or contact centers with computer-telephony arrangements
    • H04M3/5191—Call or contact centers with computer-telephony arrangements interacting with the Internet
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
    • H04M3/567—Multimedia conference systems

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Computer Security & Cryptography (AREA)
  • General Engineering & Computer Science (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Telephonic Communication Services (AREA)
  • Meter Arrangements (AREA)

Abstract

Telefon aramalarinin veri ve diger multimedya bilgilerinin bir melez iletisim agi üzerinden yönlendirilmesi için bir sistem ve yöntem olup, bu sistem bilginin internet üzerinde transfer edilmesini içerebilmektedir. Profil bilgi sistem tarafindan yönlendirme, faturalama, izleme , raporlama ve diger medya kontrol islevleri için medya tecrübesi boyunca kullanilmaktadir. Sistem öncelikle yönlendirme içerebilmektedir. Söz konusu geri arama oturumlari düzenleyebilmekte ve geri arama oturumuna iliskin statü bilgisi içeren bir web sayfasi üzerinden arayan tarafa bir görüntü sunabilmektedir. Sistemin kullanilmasi sayesinde, kullanicilar daha önce mümkün olandan daha fazla iletisim agi yönünü yönetebilmekte ve bir merkezi siteden iletisim agi yönünü yönetebilmekte ve bir merkezi siteden iletisim agi faaliyetlerini kontrol edebilmektedir.A system and method for routing telephone calls data and other multimedia information over a hybrid communication network, which may include transferring information on the internet. Profile information is used by the system for routing, billing, monitoring, reporting and other media control functions throughout the media experience. The system may primarily include routing. It can organize callback sessions and present an image to the caller via a web page containing status information on the callback session. Thanks to the use of the system, users can manage more communication routes than possible before, and can manage communication directions from a central site and control communication activities from a central site.

TR1999/01842T 1997-02-03 1998-02-03 A communication architecture system TR199901842T2 (en)

Applications Claiming Priority (11)

Application Number Priority Date Filing Date Title
US79468997A 1997-02-03 1997-02-03
US79411497A 1997-02-03 1997-02-03
US79455597A 1997-02-03 1997-02-03
US79835097A 1997-02-10 1997-02-10
US80713097A 1997-02-10 1997-02-10
US79744597A 1997-02-10 1997-02-10
US79820897A 1997-02-10 1997-02-10
US80024397A 1997-02-10 1997-02-10
US79796497A 1997-02-10 1997-02-10
US79736097A 1997-02-10 1997-02-10
US08/795,270 US6731625B1 (en) 1997-02-10 1997-02-10 System, method and article of manufacture for a call back architecture in a hybrid network with support for internet telephony

Publications (1)

Publication Number Publication Date
TR199901842T2 true TR199901842T2 (en) 2000-10-23

Family

ID=27582812

Family Applications (1)

Application Number Title Priority Date Filing Date
TR1999/01842T TR199901842T2 (en) 1997-02-03 1998-02-03 A communication architecture system

Country Status (9)

Country Link
EP (1) EP1000500A4 (en)
KR (1) KR20000071228A (en)
CN (1) CN1262836A (en)
AP (1) AP9901611A0 (en)
CA (1) CA2289455A1 (en)
IL (1) IL131102A0 (en)
NZ (1) NZ336939A (en)
TR (1) TR199901842T2 (en)
WO (1) WO1998034391A2 (en)

Families Citing this family (57)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB9603582D0 (en) 1996-02-20 1996-04-17 Hewlett Packard Co Method of accessing service resource items that are for use in a telecommunications system
US6016307A (en) 1996-10-31 2000-01-18 Connect One, Inc. Multi-protocol telecommunications routing optimization
US6731625B1 (en) 1997-02-10 2004-05-04 Mci Communications Corporation System, method and article of manufacture for a call back architecture in a hybrid network with support for internet telephony
US6137869A (en) 1997-09-16 2000-10-24 Bell Atlantic Network Services, Inc. Network session management
US7272604B1 (en) 1999-09-03 2007-09-18 Atle Hedloy Method, system and computer readable medium for addressing handling from an operating system
US6470020B1 (en) * 1998-11-03 2002-10-22 Nortel Networks Limited Integration of stimulus signalling protocol communication systems and message protocol communication systems
EP1001597A3 (en) * 1998-11-10 2003-09-03 International Business Machines Corporation Method and system for reducing telephone costs for calls to service providers
US6614781B1 (en) 1998-11-20 2003-09-02 Level 3 Communications, Inc. Voice over data telecommunications network architecture
US6442169B1 (en) 1998-11-20 2002-08-27 Level 3 Communications, Inc. System and method for bypassing data from egress facilities
JP2000175278A (en) * 1998-12-03 2000-06-23 Roehm Properties Bv Communication system
ES2151864B1 (en) * 1999-05-18 2001-07-16 Amper Sa DISTRIBUTION, STORAGE AND REPUDCTION SYSTEM OF DIGIT ALIZED MUSIC
WO2000074337A2 (en) * 1999-06-02 2000-12-07 Ac Properties B.V. System and method for a rules database server in a hybrid communication system
US8464302B1 (en) 1999-08-03 2013-06-11 Videoshare, Llc Method and system for sharing video with advertisements over a network
KR20000049367A (en) * 2000-01-19 2000-08-05 황영헌 Broadcasting channel link server and broadcasting channel link method using the same
WO2001067772A2 (en) 2000-03-09 2001-09-13 Videoshare, Inc. Sharing a streaming video
US7324635B2 (en) 2000-05-04 2008-01-29 Telemaze Llc Branch calling and caller ID based call routing telephone features
US6745011B1 (en) * 2000-09-01 2004-06-01 Telephia, Inc. System and method for measuring wireless device and network usage and performance metrics
CA2357205A1 (en) * 2000-09-25 2002-03-25 Hanover Communications Call processing system with interactive voice response
GB2368930B (en) * 2000-10-17 2005-04-06 Hewlett Packard Co Establishment of a deferred network communication session
US6958992B2 (en) 2001-03-16 2005-10-25 Mitel Corporation Registering an IP phone with an IP phone switch
KR100459912B1 (en) * 2002-04-04 2004-12-04 모승기 Terminal for Controling the Use of Computer
RU2259018C2 (en) * 2002-04-17 2005-08-20 Веселов Андрей Анатольевич Corporative communication system
FI20021314A0 (en) 2002-07-03 2002-07-03 Nokia Corp Communication method and arrangement
AU2003211358A1 (en) * 2003-02-27 2004-09-17 Yukio Kubo Speech communication system, server used for the same, and reception relay device
US7577659B2 (en) * 2003-10-24 2009-08-18 Microsoft Corporation Interoperable credential gathering and access modularity
KR100839650B1 (en) * 2004-06-09 2008-06-20 가부시키가이샤 엔티티 도코모 Radio frequency assigning apparatus, wireless communication system, and radio frequency assigning method
US7380711B2 (en) * 2004-07-23 2008-06-03 Checkpoint Systems, Inc. Self-check system and method for protecting digital media
US7542761B2 (en) * 2004-10-06 2009-06-02 At&T Mobility Ii Llc Voice quality on a communication link based on customer feedback
US7600044B2 (en) 2006-06-13 2009-10-06 Inter-Tel, Inc. System and method for networked endpoint registration
US8850012B2 (en) * 2006-08-21 2014-09-30 Nokia Corporation Mechanism for charging and session handling supporting forking
US10885543B1 (en) 2006-12-29 2021-01-05 The Nielsen Company (Us), Llc Systems and methods to pre-scale media content to facilitate audience measurement
AU2008255067A1 (en) 2007-05-15 2008-11-27 Social Project, Inc. System and method for creating a social-networking online community
US8792118B2 (en) 2007-09-26 2014-07-29 Ringcentral Inc. User interfaces and methods to provision electronic facsimiles
US8600391B2 (en) 2008-11-24 2013-12-03 Ringcentral, Inc. Call management for location-aware mobile devices
US8275110B2 (en) 2007-09-28 2012-09-25 Ringcentral, Inc. Active call filtering, screening and dispatching
US8838082B2 (en) 2008-11-26 2014-09-16 Ringcentral, Inc. Centralized status server for call management of location-aware mobile devices
US8670545B2 (en) 2007-09-28 2014-03-11 Ringcentral, Inc. Inbound call identification and management
DE102007047632A1 (en) * 2007-10-04 2009-04-09 T-Mobile International Ag Interconnection of virtual worlds with mobile news services
US8238538B2 (en) 2009-05-28 2012-08-07 Comcast Cable Communications, Llc Stateful home phone service
KR101143040B1 (en) * 2009-08-21 2012-05-11 삼성에스디에스 주식회사 TCP/IP based X.25 Protocol line duplexing system and method thereof
US8452837B2 (en) 2010-11-03 2013-05-28 Google Inc. Data delivery
US8817777B2 (en) * 2011-08-10 2014-08-26 Microsoft Corporation Hybrid unified communications deployment between cloud and on-premise
US20140115486A1 (en) * 2012-10-19 2014-04-24 Innovation Software, Llc Manual clicker application
TW201601407A (en) 2014-06-24 2016-01-01 萬國商業機器公司 Power distribution unit and alarming method applied in the same
CN105225388A (en) * 2014-06-28 2016-01-06 陈娇 A kind of retina identification warning system
US10462073B2 (en) * 2015-01-06 2019-10-29 The Boeing Company Aircraft control domain communication framework
EP3280099A4 (en) * 2015-03-31 2018-12-19 Nec Corporation Network system, network control method, and control apparatus
CN105007581B (en) 2015-08-12 2018-03-20 腾讯科技（深圳）有限公司 A kind of network access authentication method and client
CN105975852A (en) * 2015-12-31 2016-09-28 武汉安天信息技术有限责任公司 Method and system for detecting sample relevance based on label propagation
RU2647637C1 (en) * 2017-06-20 2018-03-16 Федеральное государственное бюджетное учреждение "16 Центральный научно-исследовательский испытательный ордена Красной Звезды институт имени маршала войск связи А.И. Белова" Министерства обороны Российской Федерации Automated working place of the operator of the data transfer equipment
CN107147475B (en) * 2017-06-28 2020-04-14 京信通信系统（中国）有限公司 Modulation coding mode adjusting method and base station
WO2019237364A1 (en) * 2018-06-15 2019-12-19 Oppo广东移动通信有限公司 Method for sequential transfer of data, and network device and terminal device
US10805690B2 (en) 2018-12-04 2020-10-13 The Nielsen Company (Us), Llc Methods and apparatus to identify media presentations by analyzing network traffic
US11281830B2 (en) * 2019-03-11 2022-03-22 Intel Corporation Method and apparatus for performing profile guided optimization for first in first out sizing
CN110457142B (en) * 2019-07-10 2023-05-09 创新先进技术有限公司 Service processing method, system, machine room, architecture and electronic equipment
CN111654547B (en) * 2020-06-04 2022-07-05 中国建设银行股份有限公司 Data transmission method, device, equipment and storage medium
CN111949422B (en) * 2020-08-26 2024-04-16 南京云灿信息科技有限公司 Data multi-level cache and high-speed transmission recording method based on MQ and asynchronous IO

Also Published As

Publication number Publication date
WO1998034391A9 (en) 1999-09-10
EP1000500A4 (en) 2002-02-05
IL131102A0 (en) 2001-01-28
CN1262836A (en) 2000-08-09
WO1998034391A3 (en) 1998-12-23
KR20000071228A (en) 2000-11-25
WO1998034391A2 (en) 1998-08-06
CA2289455A1 (en) 1998-08-06
EP1000500A2 (en) 2000-05-17
NZ336939A (en) 2001-04-27
AP9901611A0 (en) 1999-09-30
WO1998034391A8 (en) 2000-01-20

Similar Documents

Publication Publication Date Title
TR199901842T2 (en) A communication architecture system
AP9901547A0 (en) A communication system architecture.
US5916302A (en) Multimedia conferencing using parallel networks
US8345556B2 (en) Congestion control system, service edge node, guidance server, congestion control method, program therefor, and recording medium recorded therewith
AU2001291007A1 (en) Clearinghouse server for internet telephony and multimedia communications
US8588399B2 (en) Call routing method: routing to out-of-network representative having ability to speak specific language, if interpreter of network and interpreter of entity are not available to take call
GB2368223B (en) Associating parties with communication sessions
WO2008111067B1 (en) Method of providing a service over a hybrid network and system thereof
CN103634490A (en) A gateway for the survivability of an enterprise network using SIP
EP0874486A3 (en) Information providing method which enables data communication costs to be reduced, and information providing system for implementing the method
WO2004028118A3 (en) System and method for providing usage monitoring telephony services
EP0851652A3 (en) Teleconferencing and facsimile communications system and method
CN101771769B (en) Method, device and system for call control
DE50301192D1 (en) A method for packet-oriented transmission of data in telecommunication networks by means of conversion in an intermediate node from a connectionless to a connection-oriented transmission protocol and vice versa
DE59510790D1 (en) Method for establishing a connection to a subscriber via a first network, as well as service computers, switching equipment and terminals
DE602004007552D1 (en) METHOD AND DEVICE FOR PUSH TO TALK SERVICE
ATE392095T1 (en) TELECOMMUNICATIONS SYSTEM AND METHOD FOR TRANSMITTING INFORMATION BETWEEN A CONTROL UNIT OF AN INTELLIGENT NETWORK AND A TERMINAL
CN100401730C (en) Method for realizing user's self difined recording by media gate control protocol
CN104702567B (en) The method and system of xenogenesis voice resource intercommunication based on IP scheduling switch
CN109802918A (en) The emergency command communication system of IP based network
CN101621839B (en) Method for solving multi-code problem in softswitch cross-zone mode
TR199901094T2 (en) A communication system architecture.
CN104301569B (en) The method that electric power dispatching system based on soft switch and soft switch thereof access
JP2004129184A (en) Voiceover ip transfer system
JP2008301304A (en) Presence management system of other ip network user terminals