SK11552001A3 - Method for routing telephone calls and/or addressed data files which are transmitted via local or global networks - Google Patents

Abstract

The invention relates to a method for routing telephone calls and/or addressed data files which are electronically transmitted via local or global networks. According to the invention the call numbers of several receiving terminals are memorized under a single identification number and incoming telephone calls and data files whose address contains said identification number as destination number are routed to at least one receiving terminal whose call number is memorized under said identification number. According to the invention each memory location for a call number is permanently assigned to a key of the keyboard of a telephone equipped for digital data transmission or dual-tone multi-frequency dialing. The sequence in which the keys are actuated after activation by means of an input code defines a call routing sequence for access to the memory locations. The input of the call routing sequence is memorized and terminated by pressing a telephone key which triggers a limiting signal. If a telephone call or data file is received under the identification number the memory locations are interrogated in accordance with the defined call routing sequence and said telephone call or data file is routed to the call number memorized in the corresponding memory location.

Description

HOW TO REDUCE PHONES AND / OR

ADDRESSED FILES WHICH ARE LOCATED

OR A GLOBAL NETWORK

Technical field

The invention relates to a method of redirecting calls and / or addressed files that are sent electronically via a local or global network. Files can be sent as faxes electronically by telephone line. The term also includes e-mails, in addition to the text, any other files can also be sent, eg. images, graphics, video or audio files, programs, etc.

BACKGROUND OF THE INVENTION

It is known to store the telephone numbers of a plurality of reception apparatuses under a single identification number, and forward incoming calls or files that are addressed with an identification number as a destination number to at least one reception apparatus whose telephone number is stored under the identification number. The user can specify the device to which incoming calls or faxes should be forwarded by entering the appropriate telephone number. The divert instruction can be entered using the keypad of a telephone that is equipped for digital data transfer or multi-tone dialing (DTMF). To do this, you must activate the divert and enter the desired phone number as the destination number using the phone keypad. User-led entry of multi-digit phone numbers is costly and time consuming, which limits the use of the feature.

GB 2 315 191 describes a call forwarding method in which a list of possible call forwarding destinations is made to the user by means of a procedure or a corresponding button. This list is stored at a central location (eg in the mediation facility) and processed according to the specified forwarding order. The order is dynamically adjusted according to the time (hours and days of the week) and the probability of rerouted calls and is stored in the “service profile”.

EP 0 498 593 describes a diversion system in which a diversion list can be programmed. This list is processed by diverting calls to the first number of the divert list and processing a certain (programmed) number of calls. If the call was not answered (or is busy), the call is diverted to the second place in the list, etc. The redirection list is stored in the "service control processor (SCP)".

WO 98/26621 discloses a forwarding method and system that also uses a call forwarding list, here with the possibility that a variety of services (e.g., calls, files or fax) can be forwarded to a variety of destinations. A redirection list is stored for each service.

SUMMARY OF THE INVENTION

The object of the invention is to provide a method as described above so that the instruction for forwarding incoming telephone calls and / or electronic files to the telephone numbers of devices which are frequently used in practice can be entered and changed easily and quickly.

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DETAILED DESCRIPTION OF THE INVENTION

Based on a method of redirecting telephones, faxes and the like, in which the telephone numbers of a plurality of reception apparatuses are stored under a single identification number, and incoming calls and files addressed to the identification number as the destination number are forwarded to at least one reception apparatus whose telephone number the number is stored under the identification number, the task according to the invention is solved by assigning telephone number memory locations to one key on a telephone keypad, equipped for digital data transmission or for multi-tone dialing, always in order to control the keys prior to activation by the input code, determines the redirection order for accessing the memory locations, that the entry of the redirection order is stored and closes by pressing the telephone key triggering the limiting signal, and that the the locations request in the specified forwarding order if a phone call or file is received under the identification number, and the phone call or file is redirected to the phone number stored in the corresponding memory location.

The invention is based on the consideration that persons can be reached predominantly either by means of devices which are installed at home or in the office and work in a fixed network, or by means of a mobile device and user-friendly call forwarding function is possible if telephone numbers are mainly assigned in practice used devices fixed memory locations and the order in which the memory locations or phone numbers stored there are dialed during redirection can be flexibly determined by users. According to the invention, this is achieved by assigning to each memory location a button on the telephone keypad and the order in which the keys are operated during the insert mode determines the order of call forwarding. By controlling the buttons, the user determines which phone numbers are activated in case of call forwarding and in which order the connection is established.

The method may be carried out by terminating further polling of memory locations during the redirection once the connection to one of the stored telephone numbers has been established. Conveniently, the method is further directed so that incoming calls are forwarded to the mailbox if the forwarding order is deactivated by triggering the identification or if there is no connection to a phone number selected consecutively according to the forwarding order rules.

Double keypad key assignments are required if, in addition to a larger number of telephone number storage locations, a larger number of telephone and fax data storage locations are to be available. Within the theory of the invention, the forwarding order for telephone numbers of fax machines and electronic data processing machines is preferably entered by operating buttons assigned to telephone numbers in combination with an additional button that sells an identification signal for the type of data communication. Storage locations for telephone numbers of telephones, facsimile machines and data-processing machines operated in spatial proximity, e.g. in the home, they can be assigned to the same button, and an additional button for the identification signal must still be pressed to enter the forwarding order to fax and data processing machines. When entering the forwarding order, the user has the possibility to specify the forwarding for fax machines and telephone sets differently.

The user has the possibility to change all telephone numbers after entering the identification by the telephone keypad. Conveniently, the three buttons are occupied by telephone numbers that do not change or rarely change. The memory locations of these buttons are conveniently reserved for the telephone numbers of devices used in the fixed network at home and in the office, as well as for the connection of mobile devices. The memory location that is assigned to the fourth button can be used for destination phone numbers that the user frequently changes. Preferably, the four buttons are provided in a square, with the buttons 4 ', 2 ', 6 ' and 8 ' being preferred. These numbers are assigned the letters "H" (for house), "B" (for office), "M" (for mobile device numbers and "V" (for variable connection).) Other embodiments, preferably in a square, are not excluded. Within the scope of the invention, it is possible to use telephone sets whose keypads have additional stable, forwarding order setting buttons, wherein the stable keys and the normal keyboard keys assigned to the memory locations sell the same signals, thereby ensuring that the method can be carried out by such conventional telephone lines. devices as well as telephones with additional fixed buttons and devices may also be used in combination.

Claims (7)

PATENT CLAIMS 1. A method of redirecting calls and / or addressed files that are sent electronically via a local or global network, wherein the telephone numbers of multiple receiving devices are stored under a single identification number, and incoming calls and files that are addressed by the identification number as the destination number to at least one receiving apparatus, the telephone number of which is stored under an identification number, characterized in that the memory locations for the telephone numbers are permanently assigned to one key on the telephone keypad, equipped for digital data transmission or for multi-tone dialing; which controls the buttons after previous activation with the input code, determines the redirection order for access to memory locations that the entry of the redirection order is stored and by pressing the telephone button triggering the limitation signal , closes, and that the memory locations are queried in the specified forwarding order when a call or file is received under the identification number, and the call or file is redirected to the phone number stored in the respective memory location. Method according to claim 1, characterized in that the further polling of the memory locations is terminated as soon as the connection to one of the stored telephone numbers has been established. Method according to claim 1 or 2, characterized in that incoming calls are forwarded to the mailbox if the forwarding order is deactivated by triggering identification or one of the telephone numbers selected in sequence according to the forwarding order rules has not been connected. Method according to any one of claims 1 to 3, characterized in that the forwarding order for the telephone numbers of the fax machines and the electronic data processing machines is entered by operating the buttons assigned to the telephone numbers in combination with an additional button which sells the identification signal for the method. data communication. Method according to one of Claims 1 to 4, characterized in that the memory locations are assigned to four keys of the telephone keypad which are arranged in a square. Method according to claim 5, characterized in that the three buttons are assigned fixed or rarely changed telephone numbers and the telephone number assigned to the fourth button is changeable by means of the telephone keypad after the previous identification has been entered. Method according to one of Claims 1 to 6, characterized in that telephone sets are used whose keyboards have additional fixed keys for adjusting the diversion order, the stable keys and the keys of the normal keypad assigned to the memory locations selling the same signals.