AU3416700A - Method for routing telephone calls and/or addressed data files which are transmitted via local or global networks - Google Patents

Method for routing telephone calls and/or addressed data files which are transmitted via local or global networks Download PDF

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Publication number
AU3416700A
AU3416700A AU34167/00A AU3416700A AU3416700A AU 3416700 A AU3416700 A AU 3416700A AU 34167/00 A AU34167/00 A AU 34167/00A AU 3416700 A AU3416700 A AU 3416700A AU 3416700 A AU3416700 A AU 3416700A
Authority
AU
Australia
Prior art keywords
telephone
call
keys
identification number
input
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU34167/00A
Inventor
Ewa Jurczyk-Clemens
Johannes Wissing
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Otelo GmbH
Original Assignee
O TEL O GmbH
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by O TEL O GmbH filed Critical O TEL O GmbH
Publication of AU3416700A publication Critical patent/AU3416700A/en
Abandoned legal-status Critical Current

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q3/00Selecting arrangements
    • H04Q3/64Distributing or queueing
    • H04Q3/66Traffic distributors
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/006Call diverting means
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/46Arrangements for calling a number of substations in a predetermined sequence until an answer is obtained
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533Voice mail systems

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)
  • Information Transfer Between Computers (AREA)
  • Computer And Data Communications (AREA)
  • Facsimile Transmission Control (AREA)
  • Telephone Function (AREA)

Abstract

The invention relates to a method for routing telephone calls and/or addressed data files which are electronically transmitted via local or global networks. According to the invention the call numbers of several receiving terminals are memorized under a single identification number and incoming telephone calls and data files whose address contains said identification number as destination number are routed to at least one receiving terminal whose call number is memorized under said identification number. According to the invention each memory location for a call number is permanently assigned to a key of the keyboard of a telephone equipped for digital data transmission or dual-tone multi-frequency dialing. The sequence in which the keys are actuated after activation by means of an input code defines a call routing sequence for access to the memory locations. The input of the call routing sequence is memorized and terminated by pressing a telephone key which triggers a limiting signal. If a telephone call or data file is received under the identification number the memory locations are interrogated in accordance with the defined call routing sequence and said telephone call or data file is routed to the call number memorized in the corresponding memory location.

Description

Method for forwarding telephone calls and/or addressed files which are sent out electronically via local or global networks Description The invention relates to a method for forwarding telephone calls and/or addressed files which are sent out electronically via local or global networks. Files can be sent out electronically via telephone lines as faxes. However, the term used should also include e-mails, where any other types of files, e.g. images, graphics, video or sound files, programs, etc., can also be sent out in addition to texts. It is known for the directory number of a number of receiving devices to be stored at one identification number and for incoming telephone calls or files which are addressed with the identification number as destination number to be forwarded to at least one receiving device, the directory number of which is stored at the identification number. By inputting the corresponding directory number, the user can define the device to which incoming telephone calls or faxes are to be forwarded. The instruction for the forwarding can be input via the keypad of a telephone which is set up for a digital data transmission or for multifrequency dialing (DTMF). For this purpose, forwarding must be activated and the desired telephone number must be input as destination number via the keypad of the telephone. The user-guided input of multi-digit directory numbers is complicated and associated with great time expenditure which impairs the use of the function. The invention is based on the object of developing the method described initially, in such a manner that the instruction for forwarding incoming telephone calls and/or electronic files to directory numbers of devices which are frequently used alternately in practice, can be input and changed in a simple and rapid manner. On the basis of a method for forwarding telephone calls, faxes and the like, in which the directory numbers of a number of receiving devices are stored under a single identification number and incoming telephones calls and files which are addressed with the identification number as destination number are forwarded to at least one receiving device, - 2 the directory number of which is stored under the identification number, the object is achieved, in accordance with the invention, in that the storage spaces for the directory numbers are in each case permanently allocated to one key on the keypad of a telephone set up for digital data transmission or for a multifrequency dialing method, and a forwarding sequence for accessing the storage spaces is predetermined by the order in which the keys are operated after having previously been activated by an input code, the input of the forwarding sequence is stored and terminated by pressing a key of the telephone which triggers a delimiting signal, and the storage spaces are interrogated in the input forwarding sequence if a telephone call or a file is received under the identification number, and the telephone call or the file is forwarded to the directory number stored in the relevant storage space. The invention is based on the consideration that persons can be reached predominantly either via devices which are installed at home or in the office and operate in the landline network, or via a mobile telephone, and user-friendly handling of the forwarding function is possible if the directory numbers of the devices predominantly used in practice are permanently allocated to storage spaces and the order in which the storage spaces or, respectively, the directory numbers stored there are selected in the course of the forwarding can be flexibly determined by the user. According to the invention, this is achieved by allocating a particular key on the telephone keypad to each storage space and predetermining the forwarding sequence by means of the order in which the keys are operated in the course of the input mode. The user, by operating the keys, determines the directory numbers which are activated in the case of forwarding and the order in which the connection is set up. The method can be conducted in such a manner that during the forwarding, a further interrogation of the storage spaces is ended as soon as a connection has been established to one of the stored -3 directory numbers. The method is suitably also conducted in such a manner that incoming telephone calls are forwarded to a mailbox if the forwarding sequence is deactivated by triggering an identification or no connection to one of the directory numbers successively dialed as determined by the forwarding sequence is established. Dual allocation of keys of the telephone keypad is required if, in addition to a plurality of storage spaces for telephone numbers, a number of storage spaces is also provided for directory numbers of fax devices and devices for electronic data processing. Within the context of the teaching according to the invention, the forwarding sequence for the directory numbers of fax devices and devices for electronic data processing is preferably input by operating the keys allocated to the telephone numbers in combination with an additional key which outputs an identification signal for the type of data communication. The storage spaces for the directory numbers of telephone devices, fax devices and data processing devices which are operated in close vicinity, e.g. in a private household, can be allocated to the same key, in which arrangement the key for the identification signal must be additionally pressed for inputting the forwarding sequence to fax devices and data processing devices. During the input of the forwarding sequence, the user has the possibility of differently determining the forwarding for telefax devices and telephone devices. The user has the possibility of changing all directory numbers via the keypad of the telephone after having previously input an identification. Three keys are suitably occupied by directory numbers which are not changed or are only changed rarely. The storage spaces of these keys are suitably reserved for directory numbers of devices at home and in the office which are operated in the landline network, and for a mobile radio connection. The storage space allocated to the fourth key can be used for destination numbers which are frequently changed by the user. The four keys are preferably arranged in a square, the preferred specifications for the keys being the numbers 11411, " 2"', 11611 and 118". These digits are associated with the letters "H" (for home), 'lay' (for office), "M" (for mobile radio) and "V", (for variable connection) . Other arrangements, preferably in a square, should not be excluded. Finally, it is within the scope of the invention that telephone devices are used whose keypad has additional station keys for setting the forwarding sequence, in which arrangement the station keys and the keys of the -4 standard keypad allocated to the storage spaces outputting the same signals. This ensures that the method can be operated both with conventional operating telephone devices and telephone devices which have additional station keys and that the devices can also be used in combination.

Claims (7)

1. A method for forwarding telephone calls and/or addressed files which are sent out electronically via local or global networks, in which the directory numbers of a number of receiving devices are stored under a single identification number and incoming telephone calls and files which are addressed with the identification number as destination number are forwarded to at least one receiving device, the directory number of which is stored under the identification number, characterized in that the storage spaces for the directory numbers are in each case permanently allocated to one key on the keypad of a telephone set up for digital data transmission or for a multifrequency dialing method, and a forwarding sequence for accessing the storage spaces is predetermined by the order in which the keys are operated after having previously been activated by an input code, the input of the forwarding sequence is stored and terminated by pressing a key of the telephone which triggers a delimiting signal, and the storage spaces are interrogated in the input forwarding sequence if a telephone call or a file is received under the identification number, and the telephone call or the file is forwarded to the directory number stored in the relevant storage space.
2. The method as claimed in claim?, characterized in that the further interrogation of the storage spaces is terminated as soon as a connection has been established to one of the stored directory numbers.
3. The method as claimed in claim 1 or 2, -6 characterized in that incoming telephone calls are forwarded to a mailbox if the forwarding sequence is deactivated by triggering an identification or no connection to one of the directory numbers successively dialed as determined by the forwarding sequence is established.
4. The method as claimed in claims 1 to 3, characterized in that the forwarding sequence for the directory numbers of fax devices and devices for electronic data processing is input by operating the keys allocated to the telephone numbers in combination with an additional key which outputs an identification signal for the type of data communication.
5. The method as claimed in one of claims 1 to 4, characterized in that the storage spaces are allocated to four keys of the telephone keypad which are arranged in a square.
6. The method as claimed in claim 5, characterized in that three keys are allocated to directory numbers which are permanently set up or are changed only rarely and the directory number allocated to the fourth key can be varied after previously having input an identification via the keypad of the telephone.
7. The method as claimed in one of claims 1 to 6, characterized in that telephone devices are used, the keypad of which has additional station keys for setting the forwarding sequence, in which arrangement the station keys and the keys of the standard keypad allocated to the storage spaces output the same signals.
AU34167/00A 1999-02-17 2000-02-03 Method for routing telephone calls and/or addressed data files which are transmitted via local or global networks Abandoned AU3416700A (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
DE19906347 1999-02-17
DE19906347A DE19906347A1 (en) 1999-02-17 1999-02-17 Process for forwarding calls and / or addressed files that are sent electronically over local or global networks
PCT/DE2000/000340 WO2000049795A1 (en) 1999-02-17 2000-02-03 Method for routing telephone calls and/or addressed data files which are transmitted via local or global networks

Publications (1)

Publication Number Publication Date
AU3416700A true AU3416700A (en) 2000-09-04

Family

ID=7897600

Family Applications (1)

Application Number Title Priority Date Filing Date
AU34167/00A Abandoned AU3416700A (en) 1999-02-17 2000-02-03 Method for routing telephone calls and/or addressed data files which are transmitted via local or global networks

Country Status (12)

Country Link
EP (1) EP1201074B1 (en)
AT (1) ATE288654T1 (en)
AU (1) AU3416700A (en)
CA (1) CA2363164A1 (en)
CZ (1) CZ20012974A3 (en)
DE (2) DE19906347A1 (en)
HU (1) HUP0200357A2 (en)
NO (1) NO20013991L (en)
PL (1) PL349890A1 (en)
SK (1) SK11552001A3 (en)
WO (1) WO2000049795A1 (en)
ZA (1) ZA200106745B (en)

Families Citing this family (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP4140676B2 (en) * 2000-02-21 2008-08-27 株式会社日立コミュニケーションテクノロジー Private branch exchange
US6990472B2 (en) 2000-10-23 2006-01-24 Starpound Corporation Telecommunications initiated data fulfillment system
FI116767B (en) * 2004-02-25 2006-02-15 Nokia Corp A method and apparatus for redirecting data transmitted to a mobile station

Family Cites Families (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CA2055170A1 (en) * 1991-02-08 1992-08-09 Manivakkam P. Krishnan Call forwarding system
MX9404062A (en) * 1993-06-03 1995-01-31 Ericsson Telefon Ab L M CALL TRANSFER WITHIN THE CELLULAR COMMUNICATIONS SYSTEM.
US5600704A (en) * 1994-08-30 1997-02-04 Ericsson Inc. Systems and methods for prioritized routing of telephone calls to a subscriber
US5592541A (en) * 1995-05-31 1997-01-07 Southwestern Bell Technology Resources, Inc. Apparatus and method for forwarding incoming calls
CA2180684C (en) * 1996-07-08 2001-08-21 Paul Erb Automatic call forwarding
US5905789A (en) * 1996-10-07 1999-05-18 Northern Telecom Limited Call-forwarding system using adaptive model of user behavior
US6134433A (en) * 1996-12-09 2000-10-17 Telefonaktiebolaget L M Ericsson (Publ) System and method of forwarding data calls in a radio telecommunications network

Also Published As

Publication number Publication date
EP1201074A1 (en) 2002-05-02
ZA200106745B (en) 2003-01-09
CA2363164A1 (en) 2000-08-24
NO20013991D0 (en) 2001-08-16
HUP0200357A2 (en) 2002-05-29
ATE288654T1 (en) 2005-02-15
DE19906347A1 (en) 2000-08-31
WO2000049795A1 (en) 2000-08-24
EP1201074B1 (en) 2005-02-02
PL349890A1 (en) 2002-09-23
DE50009429D1 (en) 2005-03-10
SK11552001A3 (en) 2002-04-04
CZ20012974A3 (en) 2002-04-17
NO20013991L (en) 2001-10-08

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Legal Events

Date Code Title Description
MK1 Application lapsed section 142(2)(a) - no request for examination in relevant period