SG11202000255YA - Method, system, and computer program product for user communication with merchants associated with transactions - Google Patents

Method, system, and computer program product for user communication with merchants associated with transactions

Info

Publication number
SG11202000255YA
SG11202000255YA SG11202000255YA SG11202000255YA SG11202000255YA SG 11202000255Y A SG11202000255Y A SG 11202000255YA SG 11202000255Y A SG11202000255Y A SG 11202000255YA SG 11202000255Y A SG11202000255Y A SG 11202000255YA SG 11202000255Y A SG11202000255Y A SG 11202000255YA
Authority
SG
Singapore
Prior art keywords
transactions
computer program
program product
user communication
merchants associated
Prior art date
Application number
SG11202000255YA
Other languages
English (en)
Inventor
Veettil Rajesh Kumar Aroli
Original Assignee
Visa Int Service Ass
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Visa Int Service Ass filed Critical Visa Int Service Ass
Publication of SG11202000255YA publication Critical patent/SG11202000255YA/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0281—Customer communication at a business location, e.g. providing product or service information, consulting
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/10—Payment architectures specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
    • G06Q20/102—Bill distribution or payments
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/20—Point-of-sale [POS] network systems

Landscapes

  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Strategic Management (AREA)
  • Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Development Economics (AREA)
  • Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Game Theory and Decision Science (AREA)
  • Marketing (AREA)
  • Computer And Data Communications (AREA)
  • Telephonic Communication Services (AREA)
SG11202000255YA 2017-07-14 2017-07-14 Method, system, and computer program product for user communication with merchants associated with transactions SG11202000255YA (en)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/US2017/042114 WO2019013817A1 (fr) 2017-07-14 2017-07-14 Procédé, système et produit-programme informatique destinés à une communication d'utilisateur avec des commerçants associés à des transactions

Publications (1)

Publication Number Publication Date
SG11202000255YA true SG11202000255YA (en) 2020-02-27

Family

ID=65001460

Family Applications (1)

Application Number Title Priority Date Filing Date
SG11202000255YA SG11202000255YA (en) 2017-07-14 2017-07-14 Method, system, and computer program product for user communication with merchants associated with transactions

Country Status (4)

Country Link
US (2) US11488215B2 (fr)
EP (1) EP3652689A1 (fr)
SG (1) SG11202000255YA (fr)
WO (1) WO2019013817A1 (fr)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US11410088B2 (en) * 2017-11-03 2022-08-09 Sita Ypenburg B.V. Systems and methods for interactions between ticket holders and self service functions
WO2019204226A1 (fr) 2018-04-16 2019-10-24 University Of Massachusetts Compositions et méthodes pour l'édition génétique améliorée

Family Cites Families (34)

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US6330551B1 (en) * 1998-08-06 2001-12-11 Cybersettle.Com, Inc. Computerized dispute resolution system and method
US7313542B1 (en) * 1999-10-06 2007-12-25 Paymentech, L.P. System and method for processing retrieval requests
US7630903B1 (en) * 2000-02-15 2009-12-08 Square Trape, Inc. Electronic dispute resolution system
US20020038293A1 (en) * 2000-07-14 2002-03-28 Seiden Henry A. Web-enabled method and system for managing remote dispute resolution
US8364603B2 (en) * 2002-04-23 2013-01-29 Galves Fred A On-line dispute resolution for e-commerce disputes
US7356516B2 (en) 2002-06-13 2008-04-08 Visa U.S.A. Inc. Method and system for facilitating electronic dispute resolution
US20140012678A1 (en) * 2006-04-20 2014-01-09 Contact At Oncei, Llc System and method for initiating a text message communication session between a merchant and a consumer
US20140046768A1 (en) * 2006-04-20 2014-02-13 Contact At Oncei, Llc System and method for initiating a text message communication session between a merchant and a consumer
US7996251B2 (en) * 2006-02-22 2011-08-09 24/7 Customer, Inc. System and method for customer requests and contact management
US20070299920A1 (en) * 2006-06-27 2007-12-27 Crespo Arturo E Anonymous Email Address Management
US10319003B2 (en) * 2006-12-21 2019-06-11 Paypal, Inc. System and method for unified dispute resolution
JP5210613B2 (ja) 2006-12-27 2013-06-12 株式会社半導体エネルギー研究所 半導体装置
US20090030710A1 (en) * 2007-07-27 2009-01-29 Visa U.S.A. Inc. Centralized dispute resolution system for commercial transactions
US20090138386A1 (en) * 2007-11-26 2009-05-28 Wachovia Corporation Interactive statement
US8160941B1 (en) * 2007-12-07 2012-04-17 Jpmorgan Chase Bank, N.A. Interactive account management system and method
US7941352B2 (en) * 2008-12-23 2011-05-10 Verifi, Inc. System and method for providing dispute resolution for electronic payment transactions
US9965743B2 (en) * 2009-06-30 2018-05-08 Cdw Llc Session collaborator
US20120265697A1 (en) * 2011-04-12 2012-10-18 Teletech Holdings, Inc. Methods for providing support services via an available communication channel based on user preference and client preference
US20130080272A1 (en) * 2011-09-23 2013-03-28 Bank Of America Corporation Transaction device and processing system
US20130262281A1 (en) * 2012-04-02 2013-10-03 Alexis Puchek Facilitated dispute processing by utilizing an e-receipt
US9058813B1 (en) * 2012-09-21 2015-06-16 Rawles Llc Automated removal of personally identifiable information
US20140129396A1 (en) * 2012-11-06 2014-05-08 Ebay Inc. Systems and methods for reducing fraudulent activity in transaction dispute resolution
US9088656B2 (en) * 2012-12-12 2015-07-21 Genesys Telecommunications Laboratories, Inc. System and method for access number distribution in a contact center
US20140249917A1 (en) * 2013-03-01 2014-09-04 Mastercard International Incorporated Method and system for a hosted merchant and cardholder transaction cache
US9607309B2 (en) 2013-03-04 2017-03-28 Yahoo! Inc. Methods and systems for facilitating communications between providers of on-line services and potential customers
US10572880B2 (en) * 2014-07-30 2020-02-25 Visa International Service Association Integrated merchant purchase inquiry and dispute resolution system
US9218599B1 (en) * 2014-08-12 2015-12-22 Mastercard International Incorporated Method and system for automatic chargeback reimbursement for product returns
US10102537B2 (en) * 2014-08-25 2018-10-16 Mastercard International Incorporated Methods, systems and computer readable media for utilizing payment card transaction data to conduct product price comparisons
US9092766B1 (en) * 2014-10-28 2015-07-28 Poynt Co. Payment terminal system and method of use
US20160300214A1 (en) * 2015-04-08 2016-10-13 Elizabeth Chaffin Methods and systems for automated matter resolution
US10805376B2 (en) * 2015-12-31 2020-10-13 Ribbon Communications Operating Company, Inc. Communication server and method for selective use of real-time communication features
US20170286952A1 (en) * 2016-03-30 2017-10-05 Mastercard International Incorporated Method and system for notifications triggered using data tracking algorithms
US20180174137A1 (en) * 2016-12-21 2018-06-21 Facebook, Inc. Providing device and system agnostic electronic payment tokens
US20210158368A1 (en) * 2019-11-25 2021-05-27 Midigator, Llc Method and system for generating responses to transaction disputes associated with a merchant

Also Published As

Publication number Publication date
US20230017203A1 (en) 2023-01-19
US20210118019A1 (en) 2021-04-22
WO2019013817A1 (fr) 2019-01-17
US11763354B2 (en) 2023-09-19
EP3652689A1 (fr) 2020-05-20
US11488215B2 (en) 2022-11-01

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