SG11202000255YA - Method, system, and computer program product for user communication with merchants associated with transactions - Google Patents

Method, system, and computer program product for user communication with merchants associated with transactions

Info

Publication number
SG11202000255YA
SG11202000255YA SG11202000255YA SG11202000255YA SG11202000255YA SG 11202000255Y A SG11202000255Y A SG 11202000255YA SG 11202000255Y A SG11202000255Y A SG 11202000255YA SG 11202000255Y A SG11202000255Y A SG 11202000255YA SG 11202000255Y A SG11202000255Y A SG 11202000255YA
Authority
SG
Singapore
Prior art keywords
transactions
computer program
program product
user communication
merchants associated
Prior art date
Application number
SG11202000255YA
Inventor
Veettil Rajesh Kumar Aroli
Original Assignee
Visa Int Service Ass
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Visa Int Service Ass filed Critical Visa Int Service Ass
Publication of SG11202000255YA publication Critical patent/SG11202000255YA/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0281—Customer communication at a business location, e.g. providing product or service information, consulting
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/10—Payment architectures specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
    • G06Q20/102—Bill distribution or payments
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/20—Point-of-sale [POS] network systems

Landscapes

  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Strategic Management (AREA)
  • Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Development Economics (AREA)
  • Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Game Theory and Decision Science (AREA)
  • Marketing (AREA)
  • Computer And Data Communications (AREA)
  • Telephonic Communication Services (AREA)
SG11202000255YA 2017-07-14 2017-07-14 Method, system, and computer program product for user communication with merchants associated with transactions SG11202000255YA (en)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/US2017/042114 WO2019013817A1 (en) 2017-07-14 2017-07-14 Method, system, and computer program product for user communication with merchants associated with transactions

Publications (1)

Publication Number Publication Date
SG11202000255YA true SG11202000255YA (en) 2020-02-27

Family

ID=65001460

Family Applications (1)

Application Number Title Priority Date Filing Date
SG11202000255YA SG11202000255YA (en) 2017-07-14 2017-07-14 Method, system, and computer program product for user communication with merchants associated with transactions

Country Status (4)

Country Link
US (2) US11488215B2 (en)
EP (1) EP3652689A1 (en)
SG (1) SG11202000255YA (en)
WO (1) WO2019013817A1 (en)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US11410088B2 (en) * 2017-11-03 2022-08-09 Sita Ypenburg B.V. Systems and methods for interactions between ticket holders and self service functions
US11981892B2 (en) 2018-04-16 2024-05-14 University Of Massachusetts Compositions and methods for improved gene editing

Family Cites Families (34)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6330551B1 (en) * 1998-08-06 2001-12-11 Cybersettle.Com, Inc. Computerized dispute resolution system and method
US7313542B1 (en) * 1999-10-06 2007-12-25 Paymentech, L.P. System and method for processing retrieval requests
US7630903B1 (en) * 2000-02-15 2009-12-08 Square Trape, Inc. Electronic dispute resolution system
US20020038293A1 (en) * 2000-07-14 2002-03-28 Seiden Henry A. Web-enabled method and system for managing remote dispute resolution
US8364603B2 (en) * 2002-04-23 2013-01-29 Galves Fred A On-line dispute resolution for e-commerce disputes
US7356516B2 (en) 2002-06-13 2008-04-08 Visa U.S.A. Inc. Method and system for facilitating electronic dispute resolution
US20140012678A1 (en) * 2006-04-20 2014-01-09 Contact At Oncei, Llc System and method for initiating a text message communication session between a merchant and a consumer
US20140046768A1 (en) * 2006-04-20 2014-02-13 Contact At Oncei, Llc System and method for initiating a text message communication session between a merchant and a consumer
US7996251B2 (en) * 2006-02-22 2011-08-09 24/7 Customer, Inc. System and method for customer requests and contact management
US20070299920A1 (en) * 2006-06-27 2007-12-27 Crespo Arturo E Anonymous Email Address Management
US10319003B2 (en) * 2006-12-21 2019-06-11 Paypal, Inc. System and method for unified dispute resolution
JP5210613B2 (en) 2006-12-27 2013-06-12 株式会社半導体エネルギー研究所 Semiconductor device
US20090030710A1 (en) * 2007-07-27 2009-01-29 Visa U.S.A. Inc. Centralized dispute resolution system for commercial transactions
US20090138386A1 (en) * 2007-11-26 2009-05-28 Wachovia Corporation Interactive statement
US8160941B1 (en) * 2007-12-07 2012-04-17 Jpmorgan Chase Bank, N.A. Interactive account management system and method
US7941352B2 (en) * 2008-12-23 2011-05-10 Verifi, Inc. System and method for providing dispute resolution for electronic payment transactions
US9965743B2 (en) * 2009-06-30 2018-05-08 Cdw Llc Session collaborator
US20120265697A1 (en) * 2011-04-12 2012-10-18 Teletech Holdings, Inc. Methods for providing support services via an available communication channel based on user preference and client preference
US20130080272A1 (en) * 2011-09-23 2013-03-28 Bank Of America Corporation Transaction device and processing system
US20130262281A1 (en) * 2012-04-02 2013-10-03 Alexis Puchek Facilitated dispute processing by utilizing an e-receipt
US9058813B1 (en) * 2012-09-21 2015-06-16 Rawles Llc Automated removal of personally identifiable information
US20140129396A1 (en) * 2012-11-06 2014-05-08 Ebay Inc. Systems and methods for reducing fraudulent activity in transaction dispute resolution
US8781103B2 (en) * 2012-12-12 2014-07-15 Genesys Telecommunications Laboratories, Inc. System and method for call and data matching in a contact center
US20140249917A1 (en) * 2013-03-01 2014-09-04 Mastercard International Incorporated Method and system for a hosted merchant and cardholder transaction cache
US9607309B2 (en) 2013-03-04 2017-03-28 Yahoo! Inc. Methods and systems for facilitating communications between providers of on-line services and potential customers
US10572880B2 (en) * 2014-07-30 2020-02-25 Visa International Service Association Integrated merchant purchase inquiry and dispute resolution system
US9218599B1 (en) * 2014-08-12 2015-12-22 Mastercard International Incorporated Method and system for automatic chargeback reimbursement for product returns
US10102537B2 (en) * 2014-08-25 2018-10-16 Mastercard International Incorporated Methods, systems and computer readable media for utilizing payment card transaction data to conduct product price comparisons
US9721242B2 (en) * 2014-10-28 2017-08-01 Poynt Co. Payment terminal operation method and system therefor
US20160300214A1 (en) * 2015-04-08 2016-10-13 Elizabeth Chaffin Methods and systems for automated matter resolution
US10805376B2 (en) * 2015-12-31 2020-10-13 Ribbon Communications Operating Company, Inc. Communication server and method for selective use of real-time communication features
US20170286952A1 (en) * 2016-03-30 2017-10-05 Mastercard International Incorporated Method and system for notifications triggered using data tracking algorithms
US20180174137A1 (en) * 2016-12-21 2018-06-21 Facebook, Inc. Providing device and system agnostic electronic payment tokens
US20210158368A1 (en) * 2019-11-25 2021-05-27 Midigator, Llc Method and system for generating responses to transaction disputes associated with a merchant

Also Published As

Publication number Publication date
US20210118019A1 (en) 2021-04-22
EP3652689A1 (en) 2020-05-20
US11763354B2 (en) 2023-09-19
US11488215B2 (en) 2022-11-01
US20230017203A1 (en) 2023-01-19
WO2019013817A1 (en) 2019-01-17

Similar Documents

Publication Publication Date Title
EP3439232A4 (en) Transaction processing device, transaction processing method, and program for same
EP3266237A4 (en) Communication device, system, and computer program product
GB201501311D0 (en) Method, system and computer program product
EP3641170A4 (en) Communication device, communication method, and computer program
EP3205136A4 (en) Communication device, communication method, system, and computer program product
EP3266227A4 (en) Communication device, communication method, communication system, and computer program product
EP3549086A4 (en) Methods, systems and computer program products for collecting tax data
EP3229147A4 (en) Transaction processing method, device and computer system
ZA202000146B (en) Communication apparatus, method and computer program
EP3272080A4 (en) Communication control device, communication system, communication control method, and computer program product
SG11202101536XA (en) System, method, and computer program product for maintaining user privacy in group transactions
GB201409936D0 (en) System, method and program for securely managing financial transactions
EP3704910A4 (en) Method, apparatus, computer program product and computer program
HK1249955A1 (en) Commercial transaction system, administration server, and program
SG11201608915RA (en) Communication management system, communication management method, and computer program product
GB201702915D0 (en) Method, system, computer program and computer program product
EP3711232A4 (en) Method, apparatus, computer program product and computer program
EP3678081A4 (en) Payment system, payment method, and program
SG11201708102YA (en) System, method and computer program for executing monetary transactions based on social information
EP3333727A4 (en) Transaction execution method, apparatus, and system
EP3691203A4 (en) Communication device, communication method, and computer program
SG11202101206VA (en) System, method, and computer program product for partitioning mobile device transactions
EP3268891A4 (en) Device, authentication processing method, and computer program product
EP3689058A4 (en) Method, apparatus, computer program product and computer program
SG11202007704YA (en) Methods, systems and computer program products for contactless payments