SG11201807087QA - System and method for complaint and reputation management in a multi-party data marketplace - Google Patents

System and method for complaint and reputation management in a multi-party data marketplace

Info

Publication number
SG11201807087QA
SG11201807087QA SG11201807087QA SG11201807087QA SG11201807087QA SG 11201807087Q A SG11201807087Q A SG 11201807087QA SG 11201807087Q A SG11201807087Q A SG 11201807087QA SG 11201807087Q A SG11201807087Q A SG 11201807087QA SG 11201807087Q A SG11201807087Q A SG 11201807087QA
Authority
SG
Singapore
Prior art keywords
pune
module
reputation
international
tata
Prior art date
Application number
SG11201807087QA
Other languages
English (en)
Inventor
Manish Shukla
Sachin Premsukh Lodha
Kishore Padmanabhan
Original Assignee
Tata Consultancy Services Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Tata Consultancy Services Ltd filed Critical Tata Consultancy Services Ltd
Publication of SG11201807087QA publication Critical patent/SG11201807087QA/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/01—Customer relationship services
    • G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
    • G06Q30/016—After-sales
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/02—Payment architectures, schemes or protocols involving a neutral party, e.g. certification authority, notary or trusted third party [TTP]
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/38—Payment protocols; Details thereof
    • G06Q20/389—Keeping log of transactions for guaranteeing non-repudiation of a transaction
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/38—Payment protocols; Details thereof
    • G06Q20/40—Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
    • G06Q20/401—Transaction verification
    • G06Q20/4016—Transaction verification involving fraud or risk level assessment in transaction processing
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/018—Certifying business or products
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/018—Certifying business or products
    • G06Q30/0185—Product, service or business identity fraud
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/04—Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Accounting & Taxation (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Finance (AREA)
  • Strategic Management (AREA)
  • General Business, Economics & Management (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Development Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Computer Security & Cryptography (AREA)
  • Technology Law (AREA)
  • Data Mining & Analysis (AREA)
  • Databases & Information Systems (AREA)
  • General Engineering & Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
SG11201807087QA 2016-02-22 2017-02-22 System and method for complaint and reputation management in a multi-party data marketplace SG11201807087QA (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
IN201621006133 2016-02-22
PCT/IB2017/051005 WO2017145067A1 (en) 2016-02-22 2017-02-22 System and method for complaint and reputation management in a multi-party data marketplace

Publications (1)

Publication Number Publication Date
SG11201807087QA true SG11201807087QA (en) 2018-09-27

Family

ID=59685993

Family Applications (1)

Application Number Title Priority Date Filing Date
SG11201807087QA SG11201807087QA (en) 2016-02-22 2017-02-22 System and method for complaint and reputation management in a multi-party data marketplace

Country Status (10)

Country Link
US (1) US20190050868A1 (es)
EP (1) EP3420477A4 (es)
JP (1) JP6578450B2 (es)
CN (1) CN109074559A (es)
AU (2) AU2017223238A1 (es)
BR (1) BR112018017267A2 (es)
CA (1) CA3015454C (es)
MX (1) MX2018010117A (es)
SG (1) SG11201807087QA (es)
WO (1) WO2017145067A1 (es)

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US11942195B2 (en) * 2018-01-30 2024-03-26 Humana Inc. System for providing a data market for health data and for providing rewards to data market participants
KR102140325B1 (ko) * 2019-08-29 2020-07-31 유한회사 엘민벤처스 블록체인 기반의 팩트체킹과 검색 기능이 있는 컨텐츠 관리 방법 및 그 시스템
CN110852848A (zh) * 2019-11-12 2020-02-28 上海燕汐软件信息科技有限公司 工单处理方法、装置和设备
CN111080142B (zh) * 2019-12-19 2022-05-17 云南电网有限责任公司信息中心 一种基于电力报障的主动服务辅助判定方法
CN111177352B (zh) * 2019-12-25 2023-06-27 北京百度网讯科技有限公司 投诉信息的处理方法、装置、电子设备及可读存储介质
US11966954B2 (en) 2021-09-15 2024-04-23 Upendra Patel Platform independent positive recommendation system
CN115081964B (zh) * 2022-08-20 2023-05-16 信通院(江西)科技创新研究院有限公司 基于区块链智能合约的appid信用管理方法和系统
US20240144334A1 (en) * 2022-10-26 2024-05-02 Blue Water Financial Technologies, Llc Exceptions remediation system and method for asset transfer

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JP2002092274A (ja) * 2000-09-19 2002-03-29 Sony Corp 代書者賃率決定装置、その決定方法、アイデア運用システム及びその運用方法
US20040193532A1 (en) * 2001-03-20 2004-09-30 David Lawrence Insider trading risk management
JP2003337897A (ja) * 2002-05-21 2003-11-28 Nippon Telegr & Teleph Corp <Ntt> オークション評判システム
US8117339B2 (en) * 2004-10-29 2012-02-14 Go Daddy Operating Company, LLC Tracking domain name related reputation
US9015263B2 (en) * 2004-10-29 2015-04-21 Go Daddy Operating Company, LLC Domain name searching with reputation rating
US8510298B2 (en) * 2006-08-04 2013-08-13 Thefind, Inc. Method for relevancy ranking of products in online shopping
US20080109491A1 (en) * 2006-11-03 2008-05-08 Sezwho Inc. Method and system for managing reputation profile on online communities
US8719154B2 (en) * 2006-12-19 2014-05-06 Ebay Inc. Reputation integration into remittance delivery
US20090006115A1 (en) * 2007-06-29 2009-01-01 Yahoo! Inc. Establishing and updating reputation scores in online participatory systems
US20100318375A1 (en) * 2007-09-07 2010-12-16 Ryan Steelberg System and Method for Localized Valuations of Media Assets
WO2009102728A1 (en) * 2008-02-11 2009-08-20 Clearshift Corporation Online work management system
US8359632B2 (en) * 2008-05-30 2013-01-22 Microsoft Corporation Centralized account reputation
CN101321161A (zh) * 2008-07-21 2008-12-10 南京大学 一种基于市场模型的点对点网络信誉管理方法
US20100174587A1 (en) * 2009-01-07 2010-07-08 Marco Seidman Pet service exchange market
US20110047007A1 (en) * 2009-08-20 2011-02-24 Colin Rule System and method for community-based dispute resolution
US20110046969A1 (en) * 2009-08-24 2011-02-24 Mark Carlson Alias hierarchy and data structure
US8763072B2 (en) * 2011-05-09 2014-06-24 Symantec Corporation Preventing inappropriate data transfers based on reputation scores
US10395256B2 (en) * 2011-06-02 2019-08-27 Visa International Service Association Reputation management in a transaction processing system
JP5855500B2 (ja) * 2012-03-16 2016-02-09 株式会社野村総合研究所 評判情報システム
US20160232546A1 (en) * 2014-06-13 2016-08-11 Connect Financial LLC Computer processing of financial product information and information about consumers of financial products
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Also Published As

Publication number Publication date
CA3015454A1 (en) 2017-08-31
JP2019509560A (ja) 2019-04-04
US20190050868A1 (en) 2019-02-14
WO2017145067A1 (en) 2017-08-31
CN109074559A (zh) 2018-12-21
BR112018017267A2 (pt) 2019-01-15
EP3420477A4 (en) 2019-09-18
AU2017223238A1 (en) 2018-10-04
AU2020203152A1 (en) 2020-06-04
CA3015454C (en) 2022-04-26
EP3420477A1 (en) 2019-01-02
JP6578450B2 (ja) 2019-09-18
MX2018010117A (es) 2019-06-06

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