SG10201705630QA - Electronic system and method for merchant feedback assessment - Google Patents

Electronic system and method for merchant feedback assessment

Info

Publication number
SG10201705630QA
SG10201705630QA SG10201705630QA SG10201705630QA SG10201705630QA SG 10201705630Q A SG10201705630Q A SG 10201705630QA SG 10201705630Q A SG10201705630Q A SG 10201705630QA SG 10201705630Q A SG10201705630Q A SG 10201705630QA SG 10201705630Q A SG10201705630Q A SG 10201705630QA
Authority
SG
Singapore
Prior art keywords
merchant
transaction
feedback
data
consumers
Prior art date
Application number
SG10201705630QA
Inventor
Sachdeva Harleen
Original Assignee
Mastercard International Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Mastercard International Inc filed Critical Mastercard International Inc
Priority to SG10201705630QA priority Critical patent/SG10201705630QA/en
Priority to US16/025,627 priority patent/US20190012711A1/en
Publication of SG10201705630QA publication Critical patent/SG10201705630QA/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0282—Rating or review of business operators or products
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/12—Payment architectures specially adapted for electronic shopping systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/38—Payment protocols; Details thereof
    • G06Q20/40—Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
    • G06Q20/401—Transaction verification
    • G06Q20/4012—Verifying personal identification numbers [PIN]

Abstract

ELECTRONICSYSTEM AND METHOD FOR MERCHANT FEEDBACK ASSESSMENT The present disclosure generally relates to an electronic system, a method, and a non-transitory computer-readable storage medium for assessing feedback provided by consumers in relation to a merchant. The system comprises a host server communicatively linked to a payment network. The host server is configured for performing steps of the method, comprising: receiving, from a merchant server operated by the merchant, transaction datasets for a number of transactions between the merchant and the consumers, each transaction dataset comprising identification data of the merchant, cost data of the transaction, details of a payment instrument of the consumer, and feedback data in relation to the merchant, the feedback data input by the consumer during the transaction; communicating, for each transaction, the merchant identification data, transaction cost data, and consumer payment instrument details to the payment network for processing the transaction; communicating, for each transaction, the feedback data to a merchant feedback database; and generating a feedback assessment of the merchant based on an aggregation of feedback data provided by the consumers in the merchant feedback database. FIG. 22
SG10201705630QA 2017-07-07 2017-07-07 Electronic system and method for merchant feedback assessment SG10201705630QA (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
SG10201705630QA SG10201705630QA (en) 2017-07-07 2017-07-07 Electronic system and method for merchant feedback assessment
US16/025,627 US20190012711A1 (en) 2017-07-07 2018-07-02 Electronic system and method for merchant feedback assessment

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
SG10201705630QA SG10201705630QA (en) 2017-07-07 2017-07-07 Electronic system and method for merchant feedback assessment

Publications (1)

Publication Number Publication Date
SG10201705630QA true SG10201705630QA (en) 2019-02-27

Family

ID=64903299

Family Applications (1)

Application Number Title Priority Date Filing Date
SG10201705630QA SG10201705630QA (en) 2017-07-07 2017-07-07 Electronic system and method for merchant feedback assessment

Country Status (2)

Country Link
US (1) US20190012711A1 (en)
SG (1) SG10201705630QA (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20220327634A1 (en) * 2021-04-01 2022-10-13 Intuit Inc. Generating relevant attribute data for benchmark comparison

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20050256809A1 (en) * 2004-05-14 2005-11-17 Pasha Sadri Systems and methods for providing notification and feedback based on electronic payment transactions
US8332294B1 (en) * 2008-04-02 2012-12-11 Capital One Financial Corporation Method and system for collecting and managing feedback from account users via account statements
US9734520B2 (en) * 2013-10-08 2017-08-15 Paypal, Inc. Prompt, detailed rating of goods and services with delayed feedback
US20150332223A1 (en) * 2014-05-19 2015-11-19 Square, Inc. Transaction information collection for mobile payment experience

Also Published As

Publication number Publication date
US20190012711A1 (en) 2019-01-10

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