RU2572373C2 - System and method for accessing services (versions) - Google Patents

Abstract

FIELD: radio engineering, communication.

SUBSTANCE: system for accessing services comprises: communication means for subscriber-service customers, communication means for subscriber-service providers and communication links; communication operator units connected to each other and to other networks by high-speed communication links, wherein the communication means of subscriber-service providers are connected to the communication operator units by communication links. The communication means of subscriber-service providers include subscriber identification modules (SIM), each corresponding to a unique telephone number assigned by the operator; the plurality of SIM included in the communication means of all subscriber-service providers are merged into an array of services; for a subscriber-service customer to access services provided in the system, an interface is used, said interface including an array of services and a service database and enabling a subscriber-service customer, by means of the service database, to generate a telephone number of a subscriber-service providers providing the required service, and establish a connection therewith.

EFFECT: faster access to services.

9 cl, 11 dwg

Description

Application area

The invention relates to systems and methods for accessing the services provided using telecommunication technologies.

State of the art

Methods and systems for remote access and ordering goods and services are known.

The known system of remote ordering of goods "Ozone" (http://www.ozon.ru), including a subsystem for forming a user interface interconnected with the possibility of two-way data exchange, a subsystem for searching goods, connected to a database of goods and containing a block for loading forms for searching goods and a product search unit, a subsystem for logging and registering a client, a subsystem for forming a customer basket, a subsystem for placing and storing an order, a subsystem for displaying and navigating search results, and a subsystem for generating For displaying and displaying detailed product cards, the system includes at least one client terminal connected to a server device by a data transmission network and designed to display a user interface that enables the client to interact with a remote goods order system.

However, this system does not provide for access directly to the service provider.

The known system and method for remote ordering of goods and services described in the patent for utility model 68151, IPC G06F 17/00, publ. November 10, 2007 [1]. To place an order, the client needs to log in by entering the username and password known to him, or register as a new client. Authorization and registration of clients is carried out by a special subsystem of logging and registration of the client.

The known method is carried out using a remote ordering system containing a server device, including a subsystem for forming a user interface interconnected with the possibility of two-way data exchange, a subsystem for searching goods connected to a database of goods and a subsystem for doping and registering a client, a subsystem for forming a client basket, a subsystem for placing and storing an order, a subsystem for displaying and navigating search results, and a subsystem for generating and selecting detailed product cards, the system includes at least one client terminal made in the form of a touch kiosk connected to a data network with a server device and designed to display a user interface that enables the client to interact with a remote ordering system, the product database is located on a remote server connected to a server device by a data network. The data network is the Internet. The system contains an administrative module connected by a data transmission network to the server device and designed to control the subsystem of registration and saving the order of the server device.

A disadvantage of the known method and system is a narrow scope, a complex system of alloying and registration of the client.

A known method and system for the sale of goods and services based on information network technologies with the provision of cost recovery for buyers. The known method for the sale of goods and services uses a system containing a single information consolidating center-server EKC, designed to manage and coordinate the relationship between users of the system and a virtual EKC bank for mutual settlements with compensation money (RF Patent 2299469, IPC G06Q 30/00, G06F 17/30, published May 20, 2007) [2].

A disadvantage of the known method and system is the limited scope, namely, the system is intended solely to compensate costs to the user who bought a particular product / service if he presented his identification number. The method does not provide the user with the opportunity to order a particular product / service.

A known method of ordering goods and services and a system for its implementation according to patent No. 2428741 (IPC G06Q 30/00, published on 09/10/2011) [3].

The method of ordering goods and services consists in identifying a client by assigning unique identification codes, goods and services are ordered using information network technologies in a system containing a client terminal and a terminal of a goods and services provider connected to a center server containing a client identification block for authorization, storage personal data, order management subsystem, financial accounting subsystem, information subsystem, inventory control unit, form the customer database in the center-server identification block, in the client identification block, customer data is sampled for ordering goods or services and in the order management subsystem form an order by selection according to specified criteria, an individual database of typical customer orders is generated in the order management subsystem, an order confirmation signal transmit to the client terminal. The technical result is to reduce the processing time of data using network technologies.

A well-known universal system of multifunctional communication using information objects and customer services according to patent No. 2451992 [4].

The technical result is to increase performance when searching for information objects. A system of hardware and software for various types of online communication, hierarchically executed with a three-tier architecture, at the upper level of which a communicator server is used to coordinate the work of a peer-to-peer distributed network, the middle is a customizable transport system for transmitting information, and the bottom is a client-server application. The middle level contains at least two geographically distributed user servers for storing information objects that form a single information environment that provides cross-platform transit of information objects with the formation of closed and / or public information transfer based on the multifunctional user interface with the possibility of structuring the types of information interaction, remote access to distributed databases, connections to external systems and / or a third-party system -partner. The communicator server provides authorization of client servers, selection of functional services and services, but does not itself participate in the transit of information traffic that runs through client servers.

There is a universal system of access to services and the method of its implementation according to the patent for utility model No. 25613 [5], comprising a processing center connected by access channels to subscribers and service delivery services; the processing center includes the ASP-node of the operator’s service applications and the ISP-node of the Internet operator’s services and is additionally connected via communication lines to the service delivery services.

The well-known system of access to services operates on the basis of computer networks, including the Internet, but its technical implementation and the process of accessing the subscriber to the required services are complex, in addition, the known system provides access to a limited range of services.

By the totality of the features, the access system to the services of the patent for utility model No. 25613 was adopted as the closest analogue.

A modern consumer uses more than ten areas of services on an ongoing basis, including car repair, ordering ready-made meals, buying groceries, air and rail crossings, taxis, home cleaning, dry cleaning of clothes, booking tickets for concerts, theater, cinema and etc. In the services market, there are currently many options for selection, which creates the problem of choosing a service provider. Known technical solutions do not allow access to the required services as quickly as possible.

The massive introduction of PCs, the Internet and mobile communications have become the most visible phenomena in the development of telecommunications and have necessitated the creation of an economical and efficient solution, to introduce a wide range of new services with minimal costs. Moreover, services should be provided taking into account the individual needs of subscribers. With the growth in the number of subscribers and services, the number of functions that have to be implemented increases accordingly.

Currently, there is a need to create such a solution that ensures the integration of modern technologies and services, their availability regardless of the location of the subscriber, used stationary or mobile terminals and types of connections, interface efficiency, as well as cost reduction for the formation and maintenance of subject-oriented databases .

The technical result achieved by the claimed system is to simplify the system while expanding the range of services.

The technical result achieved by the implementation of the proposed method is to simplify access to services and reduce the number of operations when accessing services.

Another technical result is faster access to services.

SUMMARY OF THE INVENTION

The technical result is achieved by the fact that the Service Access System, according to embodiment 1, comprising means of communication of customer service customers, communication facilities of service subscribers and communication channels, characterized in that it comprises:

blocks of telecom operators connected to each other and to other networks by high-speed communication channels;

at the same time, the communication means of the subscribing service providers are connected to the blocks of communication operators using communication channels;

in the first group of communication tools of the customer subscribers, each tool is connected to the blocks of communication operators via communication channels, and in the second group of communication equipment of the customer customers, each tool is connected to the blocks of communication operators through other networks and high-speed communication channels;

communications facilities of service providers contain subscriber identity modules (IMA), each of which corresponds to a unique telephone number assigned by the telecom operator;

many IMA included in the communication facilities of all subscribers of service providers are combined into a service matrix;

a database of services (BDU), including the first table, a table of a numbered list of services and a second table, a table of service pools;

moreover, for the subscriber-customer’s access to the services presented in the System, an interface is used that includes the service matrix and the control panel and allows the customer-subscriber to use the control panel to generate the telephone number of the contractor providing the required service and establish a connection with it;

moreover, the service matrix has L columns and M rows, and the decimal values of the ordinal numbers of the columns of the service matrix are equal to the decimal values of several lower digits of the telephone numbers belonging to the IMA located in these columns, in addition, these decimal values correspond to the row numbers of the first table of the NLD, and the sequence numbers rows (pools) of the service matrix indicate the values of the remaining high-order bits of telephone numbers in the second table of the control unit;

in this case, the tables of the control panel can be placed on a tangible medium, such as an information card, a booklet, a page of a printed publication, or on a virtual one as a web page.

In this case, as a means of communication of customer subscribers in the first group uses a mobile phone, and in the second group - any kind of phones connected to other networks.

The technical result is achieved by the fact that the Service Access System, according to embodiment 2, comprising communication means of customer service customers, communication means of subscribing service providers and communication channels, characterized in that it is configured to access a plurality of service directions and comprises:

blocks of communication operators, interconnected and with other networks external to the claimed System, high-speed communication channels;

at the same time, the communication means of the subscribing service providers are connected to the blocks of communication operators using communication channels;

in the first group of communication tools of the customer subscribers, each tool is connected to the blocks of communication operators via communication channels, and in the second group of communication equipment of the customer customers, each tool is connected to the blocks of communication operators through other networks and high-speed communication channels;

communications facilities of service providers contain subscriber identity modules (IMA), each of which corresponds to a unique telephone number assigned by the telecom operator;

many IMA included in the communication facilities of all subscribers of service providers are combined into service matrices;

a service database (BDU), which is a table of the set of service directions, the number of lines in which is equal to the number of service directions in the set, and each line contains a description of a specific service direction: direction number, direction name, numbered list of direction services and a numbered list of pool codes directions,

moreover, for the subscriber-customer’s access to the services of many service directions, an interface is used that includes service matrices, one for each service direction, and a control unit, and which allows the customer-subscriber to use the control unit to generate the telephone number of the service subscriber of the required service and establish a connection with him;

moreover, the service matrix of any direction from the set of service directions has the number of columns equal to the number of service names in this direction, and the decimal values of the column numbers of this service matrix correspond to decimal line numbers of the numbered list of services in this direction and are equal to the decimal values of the lower digits of the telephone numbers belonging to IMA located in these columns, and the number of rows of the service matrix of this service direction is equal to the number of pools in this direction, while ten Meth value of the sequence numbers of rows of the matrix of services - services pools correspond to the decimal numbers of rows numbered list of codes pools this area of services,

however, the elements of the BDU table can be placed on a material medium such as an information card, booklet, page of a printed publication, or on a virtual one in the form of a web page.

In this case, as a means of communication of customer subscribers in the first group uses a mobile phone, and in the second group any types of phones connected to other networks.

The technical result is achieved in that the Access to services system, according to embodiment 3, comprising means of communication of subscribers of service customers, means of communication of subscribers of service providers and communication channels, characterized in that it is configured to access a plurality of service directions and comprises:

blocks of communication operators, interconnected and with other networks external to the claimed System, high-speed communication channels;

at the same time, the communication means of the subscribing service providers are connected to the blocks of communication operators using communication channels;

at the same time, smartphones are used as communication tools for customers;

communications facilities of service providers contain subscriber identity modules (IMA), each of which corresponds to a unique telephone number assigned by the telecom operator;

many IMA included in the communication facilities of all subscribers of service providers are combined into service matrices;

a service database (BDU), which is a table of the set of service directions, the number of lines in which is equal to the number of service directions in the set, and each line contains a description of a specific service direction: direction number, direction name, numbered list of direction services and a numbered list of pool codes directions;

while the remote control is located in the smartphone memory of the customer;

moreover, an application is installed in the communication means of the subscriber-customer, which is the interface between the customer-subscriber and the remote control, and operating under the control of the operating system of the communication tool;

moreover, for the subscriber-customer’s access to the services of many directions, an optimized interface is used, which includes service matrices, one for each direction of services and the remote control, and allowing the customer to use the remote control to generate the telephone number of the executing subscriber and establish a connection with it;

moreover, the service matrix of any direction from the set of service directions has the number of columns equal to the number of service names in this direction, and the decimal values of the ordinal numbers of the columns of this service matrix correspond to decimal line numbers of the numbered list of services in this direction and are equal to the decimal values of the least significant digits of telephone numbers belonging to the IMA, located in these columns, and the number of rows of the service matrix of this service direction is equal to the number of pools in this direction, and decimal s values of the serial numbers of rows of the matrix of services - services pools correspond to the decimal numbers of rows numbered list of services in this direction pools codes;

The technical result is achieved by the fact that the Method of access to services, according to option 1, which consists in identifying services and IMA of subscribers of service providers by assigning unique identification codes, access to services is carried out using network telephone technologies in a System containing communication tools of subscribers of services, means of communication of subscribers of service providers, communication channels, blocks of communication operators connected to each other and to other networks by high-speed communication channels;

means of communication of subscribers of service providers are connected to blocks of communication operators using communication channels;

in the first group of communication tools of customer subscribers, each tool is connected to the blocks of communication operators via communication channels, and in the second group of communication equipment of customer subscribers, each tool is connected to the blocks of communication operators via other networks and high-speed communication channels;

at the same time, the subscriber’s identification modules (IMA) are installed in the communication means of the service providers, each of which the communication operator assigns a unique telephone number;

from the set of IMA installed in the communication means of all subscribers, service providers, form the matrix of services;

create a database of services (BDU), which is a table of directions of services, the number of lines in which is equal to the number of directions of services, and each line contains a description of a specific direction of services: the number of the direction, the name of the direction, a numbered list of direction services and a numbered list of codes of direction pools;

moreover, the customer subscriber makes access to all services presented in the claimed System through an interface that includes service matrices, one for each service direction and control unit, allowing the customer subscriber to use the control unit to generate the telephone number of the performing subscriber and establish a connection with him;

moreover, the service matrix of any service direction is formed in such a way that the number of columns in it is equal to the number of service names in this direction, and the decimal values of the column numbers of this service matrix correspond to decimal line numbers of the numbered list of services in this direction and are equal to the decimal values of the lower digits of telephone numbers, belonging to the IMA, located in these columns, and the number of rows of the service matrix of this service direction is equal to the number of pools in this direction, and ten The final values of the row sequence numbers of the service matrix — service pools — correspond to the decimal row numbers of the numbered list of pool codes of this service direction.

At the same time, the tables of the control panel are placed on a physical medium, such as an information card, a booklet, a page of a printed publication or on a virtual one, in the form of a web page.

At the same time, customers are provided with access to services through mobile telephones or via any type of telephones connected to other networks.

The technical result is achieved by the fact that the Method of access to services, according to option 2, which consists in identifying services and IMA of subscribers of service providers by assigning unique identification codes, access to services is carried out using network telephone technologies in a System containing communication means of subscribers of services, means of communication of subscribers of service providers, communication channels, blocks of communication operators connected to each other and to other networks by high-speed communication channels;

means of communication of subscribers of service providers are connected to the blocks of communication operators using communication channels;

in the first group of communication tools of customer subscribers, each tool is connected to the blocks of communication operators via communication channels, and in the second group of communication equipment of customer subscribers, each tool is connected to the blocks of communication operators via other networks and high-speed communication channels;

at the same time, smartphones are used as communication tools for service providers, in which they install subscriber identity modules (IMA), each of which the communication operator assigns a unique telephone number;

from the set of IMA installed in the communication means of all subscribers, service providers, form the matrix of services;

create a database of services (BDU), which is a table of directions of services, the number of lines in which is equal to the number of directions of services, and each line contains a description of a specific direction of services: the number of the direction, the name of the direction, a numbered list of direction services and a numbered list of codes of direction pools;

while the remote control is placed in the smartphone memory of the customer;

and an application is installed in the communication tool of the customer subscriber, which is the interface between the customer customer and the control unit, and running under the control of the operating system of the communication tool;

moreover, the customer subscriber makes access to all services presented in the claimed System through an optimized interface that includes service matrices, one for each service direction and control unit, allowing the customer subscriber to use the control unit to generate the telephone number of the executing subscriber and establish a connection with him;

moreover, the service matrix of any service direction is formed in such a way that the number of columns in it is equal to the number of service names in this direction, and the decimal values of the column numbers of this service matrix correspond to decimal line numbers of the numbered list of services in this direction and are equal to the decimal values of the lower digits of telephone numbers, belonging to the IMA, located in these columns, and the number of rows of the service matrix of this service direction is equal to the number of pools in this direction, and ten The final values of the row sequence numbers of the service matrix — service pools — correspond to the decimal row numbers of the numbered list of pool codes of this service direction.

List of drawings

The invention is illustrated by the following graphic materials:

Figure 1 - Structural diagram of the System according to option 1;

Figure 2 - Structural diagram of a communication tool 4 subscriber-executor;

Figure 3 - Structural diagram of the System according to option 2;

Figure 4 - Structural diagram of the construction of a mobile communication network standard GSM;

5 is a diagram of a database 20.1 of these services;

6 is a diagram of an information card according to option 1;

7 is a diagram of a database 20.2 of these services;

Fig - Diagram of an information card according to option 2;

Figure 9 - Schemes of dialog boxes of the Application;

Fig.10.a and Fig.10.b is a flowchart of the interface between the customer and BDU 20.2, implemented by the Application installed in the smartphone of the customer.

List of items

1 - means of communication of the subscriber-customer;

1.A, 1.B, 1.C and 1.D - sets of communication tools (subscriber stations) of customer subscribers, in which subscriber identification modules (IMA) are installed, belonging to communication operators A, B, C and D, respectively, connected to their networks;

1.X - a lot of communication tools of customer subscribers connected to other networks;

2 - communication operator unit — all equipment of the operator’s network, except for IMA installed in subscriber stations;

3 - subscriber identity module (IMA), for example a SIM card;

4 - means of communication of subscribers of service providers;

5 - pool, row of the matrix of 7 services;

6 - column matrix services 7

7 - matrix of services;

8 - a lot of high-speed communication channels between the networks of telecom operators included in the System, and between these networks and other networks;

9 - a plurality of communication channels (radio channels) between blocks of 2 communication operators and subscriber stations — mobile phones of cellular communication;

10 - external networks, networks of telecom operators not included in the System;

11 - base station subsystem (BSS) of the GSM network;

12 - subsystem for the provision of switching services (NSS) of the GSM network;

13 - management and maintenance subsystem (OSS) of the GSM network;

20.1 - Database of Services (BDU) according to option 1 of the System;

21 is a table BDU 20.1 containing a numbered list of services;

22 - table BDU 20.1, containing a numbered list of telephone codes of the pools;

20.2 - Database of Services (BDU) for options 2 and 3 of the System and for options 1 and 2 of the Method;

30 - table BDU 20.2 containing a list of areas of services;

31.1 ... 31.Q - tables of BDU 20.2, containing numbered lists of services in each direction;

32.1 ... 32.Q - tables of BDU 20.2, containing numbered lists of telephone codes of pools for each service direction.

SUMMARY OF THE INVENTION Service Access System of Embodiment 1

The service access system (Fig. 1) according to embodiment 1 comprises communication means 1 for customer subscribers, communication means 4 for service providers, communication channels 9, communication operator units 2 connected to each other and to other networks 10 external to the claimed System 8 high-speed communication channels. At the same time, the communication means of 4 implementing subscribers through communication channels 9 are connected to blocks 2 of communication operators.

In the inventive System, each operator may use one of the standards of a digital cellular mobile radio communication system, for example, the GSM standard used to further describe the inventive System. Figure 4 shows the structural diagram of the construction of a mobile communication network standard GSM (http://ndo.sibsutis.ru/magistr/courses_work/rs_work/lec3.htm Fig. 3.9). It shows that block 2 of telecom operators, the main task of which is to ensure communication between subscriber stations MS connected to the network, includes three subsystems of the GSM network: positions 11, 12 and 13, which are interconnected by the necessary connections. Block 2 telecom operators uses 9 radio channels of the Air-interface radio interface as communication channels 9 with subscriber stations — mobile phones of subscribers. With external networks 10, the block 2 of the telecom operators is connected using high-speed communication channels 8 through the gateway switch GMSC.

In the first group of means of communication 1 of subscribers-customers, each means 1 is connected to blocks 2 of communication operators via communication channels 9, and in the second group of means of 1 communication of subscribers-customers each means 1 is connected to blocks of operators 2 communication through other networks 10 and high-speed channels 8 communication. As a means of communication for 1 customer, the first group uses a mobile phone, and the second group uses any type of telephone connected to other networks, for example, a landline telephone of a public telephone exchange.

As a means of communication 4 subscribers-service providers (figure 2) uses a mobile cell phone, which is installed identification module 3 of the subscriber (IMA). Here, the IMA is a functionally completed unit of electronic equipment designed structurally as an independent product; in the GSM standard, it is a SIM card. In the future, for a better understanding, instead of the term “Subscriber Identity Module (IMA)”, the usual term “SIM card” is used in the text.

Each of the many SIM cards 3 (FIG. 2, FIG. 1) installed in the communication means 4 of the service providers corresponds to a unique telephone number assigned by the communication operator.

A plurality of SIM-cards 3 installed in the communication means 4 of all the subscribing service providers are combined into a matrix of 7 services.

The system contains a database 20.1 of data services (BDU) (figure 5), including tables 21 and 22.

To access the customer’s subscriber to a variety of services presented in the claimed System, an interface is used that includes the service matrix 7 and the BDU 20.1 (FIG. 1) and allows the customer subscriber to use the BDU 20.1 to generate the telephone number of the provider of the required service - the subscriber-performer and establish a connection with him.

Table 21 BDU 20.1 (figure 5) is a numbered list of services, including the whole set {S ₀ , S1, ..., S _(L-1) } of services available in the inventive System, here L is the number of services in the specified set. The number of rows in table 21 is L. The first column of table 21 contains in decimal format the sequence numbers of the rows of table 21, starting from zero, and these numbers are also service codes, and the second column contains the names of the services. For example, this column, in the line with the number “i”, where: (L1) ≥i≥0, contains the service S _i . So, if L = 100, then the number of rows in table 21 will be 100, and the service codes will be two-digit decimal numbers in the range from 00 to 99.

Table 22 is a numbered list of telephone codes for the pools. The number of rows in table 22 is equal to the number of pools M. The first column of the table contains the sequence numbers of the rows of table 22, and these numbers are also the serial numbers of the pools, and the second column contains separate telephone code fields for these pools.

The service matrix 7 has L columns 6 and M rows 5. Moreover, the number of elements of the service matrix 7 equal to L × M is equal to the number of implementing subscribers in the claimed System. The decimal values of the sequence numbers of columns 6 of the service matrix 7 are equal to the decimal values of the least significant digits of the phone numbers belonging to the SIM cards 3 located in these columns 6. In addition, these decimal values correspond to the row numbers of table 21 of the BDU 20.1 (Fig. 6), and the ordinal numbers line numbers 5 (pools) of the matrix 7 services - indicate the values of the remaining high-order bits of telephone numbers located in table 22 BDU 20.1. A pool is a set of homogeneous objects united by some feature, in this case, a lot of telephone numbers belonging to SIM cards 3, located on the same line of the service matrix 7.

Thus, the telephone number assigned by the telecom operator to a specific SIM card 3 of the service matrix 7 contains a specific service code S _i provided by a particular subscriber-performer owning the communication facility 4 in which this SIM card 3 is installed. SIM cards 3 are located in the matrix 7 of services so that several low order bits in their phone numbers, for example, two low order bits, address the columns 6 of the service matrix 7, which through table 21 BDU 20.1 (Fig.6) defines a specific service S _i , where (L-1 ) ≥i≥0, and the remaining high order bits are determined through the second one face 22 NOS 20.1 serial numbers of pools 5 matrix 7 services.

The position designation of the SIM cards 3 in FIG. 1 consists of three fields. For example, SIM card 3 of zero column 6.0 of the first pool 5.1 of the first operator A has the designation: 3.1 _A .0, here:

first field - the number "3" means the functional block SIM card;

the second field - values from "1" to "N" with an alphabetic index, where values from "1" to "N" are the serial number of the pool in which this SIM card is located, and the alphabetic index indicates a specific telecom operator A, B, C, etc., to which this pool belongs (for example, MTS, Beeline, Megafon, etc.);

the third field has values from 0 to (L-1), which indicate the sequence number of column 6 of the service matrix 7 in which this SIM card 3 is located.

Thus, for the first communication operator A, the first pool 5.1a includes SIM cards 3.1 _A .0; 3.1 _A .1; (3.1 _A. (L-1) with their corresponding phone numbers, the second pool 5.2 _A, respectively 3.2 _A .0; 3.2 _A .1; (3.2 _A. (L-1) with their corresponding phone numbers, etc.

For a 10-digit numbering system adopted in Russia and with L, for example, in the range 11≤L≤100, the format of the telephone number of the subscriber of the service provider in the claimed System has the form:

(X ₁ X ₂ X ₃ ) (X ₄ X ₅ X ₆ X ₇ X ₈ ) (X ₉ X ₁₀ ), where X _i are the decimal digits of the telephone number code, moreover:

"X ₁ X ₂ X ₃ " - field P1. It is the prefix of the service provider. For the first operator [P1] = A ₁ A ₂ A ₃ , for the second [P1] = B ₁ B ₂ B ₃ , for the third [P1] = C ₁ C ₂ C ₃ and for the fourth [P1] = D ₁ D ₂ D ₃ etc. A single statement can have multiple prefixes;

“X ₄ X ₅ X ₆ X ₇ X ₈ ” - field P2. Pool 5 identifier for a particular carrier. Together, the fields P1 and P2 identify the pool in the service matrix 7;

"X ₉ X ₁₀ " - field P3. The range of values of the P3 field is from 0 to 99. The P3 field contains the column number (starting from zero) in the service matrix 7, it is the service code in table 21 of the BDU 20.1.

The number of rows in table 21 is equal to the number of services L, with the service code in the first column of the table and the name of the service in the second column. So, if L = 100, then the number of lines in table 21 will be 100, and the service codes will be two-digit decimal numbers in the range from 00 to 99. In this case, for communication with the subscriber-performer of the service S _i in the field P3 of the telephone numbers need to dial a two-digit code of this service.

The second table 22 BDU 20.1 (figure 5) contains in the first column the serial numbers of the pools of the matrix 7 services, and in the second field P1 and P2 of telephone numbers belonging to these pools. The number of rows in table 22 is equal to the number of pools 5 in the matrix 7 of services.

Pools 5 are grouped according to the belonging of their SIM-cards 3 and their phone numbers to mobile operators. The number of pools 5 belonging to each telecom operator may be different. So, for the telecom operator that owns block 2.A, the number of pools is N _A (5.1 _A ... 5.N _A ), for the telecom operator that owns the switching center 2.B, their number is NB (5.1 _B ... 5. N _B ), etc. If the number of telecom operators included in the claimed System is four, then: N _A + N _B + N _C + N _D = M, where M is the number of rows of the matrix of 7 services.

The number of telecom operators included in the claimed System may be different, for example, four, as in FIG. 1, where they are represented by their blocks 2.A, 2.B, 2.C and 2.D, interconnected with other networks 10 high-speed communication channels 8. The highest three digits of the number (carrier operator prefix) P1 indicate that the set of telephone numbers of pool 5 belongs to a particular telecom operator, and communication facilities of 4 implementing subscribers with SIM cards 3 with telephone numbers of this pool are connected via communication channels 9 to unit 2 of this operator . For example, means 4 of communication of executing subscribers using communication channels 9.A are connected to block 2.A of the first operator A, means 4 of communication of performing subscribers using communication channels 9.B, etc., to block 2.B of the second operator B. d.

The first group of means of communication 1 of subscribers-customers includes a set of 1. A means of 1 communication, a lot of 1. In means of 1 communication, a lot of 1. C means of 1 communication and a lot of 1. D means of 1 communication. The second group of means of communication 1 of subscribers-customers includes many 1.X means of 1 communication. Moreover, the communication means 1 of the set 1.A are connected to the operator unit 2.A through the channels 9.A, the communication means 1 of the set 1.B are connected to the operator unit 2.B through the channels 9.B, etc., and the communication means 1 1.X sets are connected to the blocks of 2 operators via high-speed channels 8 and other networks 10.

If the customer-subscriber, the communication means 1 of which is included in the first group and contains a SIM card belonging to one of the communication operators included in the claimed System, for example, the communication operator A, establishes a connection with the executing subscriber, in the communication means 4 of which the SIM is installed card 3, belonging to the same communication operator A, their communication means 1 and 4 will be connected to each other through block 2A of this communication operator using communication channels 9.A. If the subscriber-customer, the means of communication 1 of which contains a SIM card belonging to one telecom operator, for example A, establishes a connection with the subscriber-performer, in the means of communication 4 which a SIM card 3 belonging to another operator, for example D, is installed, then in this case, high-speed communication channels 8 are used for the connection, while the communication means 1 of the subscriber-customer will be connected to the communication means 4 of the subscriber-performer via: one of the plurality of communication channels 9.A, communication unit 2.A of the operator, one of the plurality of high-speed channels 8 communication unit 2.D operator and one of the plurality of communication channels 9.D. If the subscriber-customer uses the communication tool 1, included in the second group connected to other networks, for example, a landline telephone connected to the public telephone network, to access the services, then in this case it is connected via its operator’s network related to other networks 10 communication, and through high-speed communication channels 8 to one of the blocks 2 of the communication operators, whose code (prefix) he indicated in the field P1 when dialing.

The set of telephone numbers of one column 6 of the matrix 7 of services belongs to the means of communication of subscribers-performers providing the same services with one name, for another column, the same services with a different name etc. in accordance with table 21 BDU 20.1. Thus, the number of service items presented in the claimed System is equal to L. For the case L = 100, specific services S _i can be distributed between the columns 6.0 ... 6.99 (00≤ [P3] ≤99), for example, as follows:

An example of the distribution of services between the column numbers of the matrix 7 services Column number = service code = [P3] Name of service 00 S ₀ - receiving complaints and suggestions 01 S ₁ - tow truck services 02 S ₂ - electrical services 03 S ₃ - apartment cleaning services 04 S ₄ - car lawyer services 05 S ₅ - car painting services ... ... 99 S ₉₉ - refrigerator repair services

Moreover, in this example of the implementation of the inventive System, this table, in addition to its first line - the title line, corresponds to table 21 BDU 20.1 (figure 5).

BDU tables can be placed on a material medium, such as an information card, booklet, page of a printed publication, or on a virtual one, for example, on a web page.

An example of use for placing tables NOS on the information map is shown in Fig.6. An information card is a material carrier made, for example, of cardboard or plastic.

Table 21 of BDU 20.1 is placed on one side of the card, where a two-digit code is assigned to each service, which must be entered in the PP field of the telephone number in order to generate the subscriber’s number. For the convenience of working with a long table, the services are conditionally divided into sections, for example: “Auto services”, “Home services”, “Legal services”, etc. The number of services in each section may be different.

On the other side of the information card is placed in a convenient form for perceiving table 22 BDU 20.1 - fields P1 and P2 of telephone numbers of several pools 5, for example four. Since the complete table of pools may not be located on one information card, for a complete presentation in the claimed System, at the same time, there can be many maps, many of which display a complete set of pools. Pools on one card can belong to one or several telecom operators. Field P3 on this side of the card is presented in the form of several characters "*". After choosing the service S _i , the customer subscriber must put the code i of the service S _i in place of the characters “*” to form the number of the subscriber-executor. For L = 100, field P3 will consist of two characters **. For example, two pools of one operator will look like this:

98851418 **

98851092 **

An example of a map of the information map is shown in Fig.6.

System operation as per option 1

In order for the subscriber-customer to establish a connection with a specific subscriber-performer of the required service from his communication means, for example, from communication means 1, he sets the coordinates of the communication device 4 using the first 21 and second 22 tables of BDU 20.1, printed on the information card, 4 subscriber-executor in the matrix of 7 services. To do this, for the service the customer requires, in the first table 21, he finds its code, which is the X coordinate of the service matrix 7 — field P1, and for the required pool number, which is the Y coordinate of the service matrix 7, the customer subscriber finds the high order code in the second table 22 sets of telephone numbers of the required pool - fields P1 and P2. Then, the subscriber-customer on his means of communication 1 generates the phone number of the means 4 of the communication of the subscriber-performer of the required service, sequentially entering the fields P1, P2 and P3 found in the tables of the BDU and establishing a connection with it.

SUMMARY OF THE INVENTION A service access system of embodiment 2.

The service access system (Fig. 3) of embodiment 2 provides access to a plurality of service directions {W ₁ , W ₂ , W _Q }, here Q> 1. Moreover, each direction of services contains its own set of services. For example, the service direction W _k contains many services {S _{k; 0} , S _{k; 1} , S _{k; P} }, here: 1≤k≤Q, p = f (k). The system, similar to option 1 (Fig. 1), contains communication means 1 for customer subscribers, communication means 4 for service providers, communication channels 9, communication operator units 2 connected to each other and to other networks 10 external to the claimed system by high-speed channels 8 communications. At the same time, the communication means of 4 implementing subscribers through communication channels 9 are connected to blocks 2 of communication operators.

In the claimed System, each operator may use one of the standards of a digital cellular mobile radio communication system, for example, the GSM standard used to further describe the System. Figure 4 shows the structural diagram of the construction of a mobile communication network standard GSM (http://ndo.sibsutis.ru/magistr/courses_work/rs_work/lec3.htm Fig.3.9). It shows that block 2 of telecom operators, the main task of which is to ensure communication between subscriber stations MS connected to the network, includes three subsystems of the GSM network: positions 11, 12 and 13, which are interconnected by the necessary connections. Block 2 telecom operators uses 9 radio channels of the Air-interface radio interface as communication channels 9 with subscriber stations — mobile phones of subscribers. With external networks 10, the block 2 of the telecom operators is connected using high-speed communication channels 8 through the gateway switch GMSC.

In the first group of means of communication 1 of subscribers-customers, each means 1 is connected to blocks 2 of communication operators via communication channels 9, and in the second group of means of 1 communication of subscribers-customers each means 1 is connected to blocks of operators 2 communication through other networks 10 and high-speed channels 8 communication. As a means of communication for 1 customer, the first group uses a mobile phone, and the second group uses any type of telephone connected to other networks, for example, a landline telephone of a public telephone exchange.

As a means of communication 4 subscribers-service providers (figure 2) uses a mobile cell phone, which is installed identification module 3 of the subscriber (IMA). Here, the IMA is a functionally completed unit of electronic equipment designed structurally as an independent product; in the GSM standard, it is a SIM card. In the future, for a better understanding, instead of the term “Subscriber Identity Module (IMA)”, the usual term “SIM card” is used in the text.

Each of the many SIM cards 3 (FIG. 2, FIG. 1) installed in the communication means 4 of the service providers corresponds to a unique telephone number assigned by the communication operator.

A plurality of SIM-cards 3 installed in the communication means 4 of all subscribing service providers are combined into service matrices 7.1, 7.2, ..., 7.Q, the number of which is Q (Fig. 3).

The system contains a database of services (BDU) 20.2 (Fig.7), which is a table 30.

To access the customer’s subscriber to the services of a variety of directions {W ₁ , W ₂ , ..., W _Q }, an interface is used that includes Q matrices 7.1 ... 7.Q of services, one for each service direction and BDU 20.2, and allowing the subscriber to the customer using the BDU 20.2 (Fig.7), generate the telephone number of the provider of the required service - the subscriber-performer, and establish a connection with it.

Table 30 BDU 20.2 (Fig.7) contains a description of the set of {W ₁ , W ₂ , W _Q ] directions of services. The number of its rows is Q, and the number of its columns is four. Each row of table 30 contains a description of a specific service direction. For example, a line with number k contains a description of the direction W _{k of} services (1≤k≤Q). In the first cell of the row of table 30, the first column belonging to it contains the serial number of the direction k, in the second cell the name of the direction of services is W _k , and in the third and fourth cells of the row are tables 31.k and 32.k, respectively. Table 31.k is a numbered list of services including the whole set {S _{k; 0} , S _{k; 1} , S _{k; (Lk-1)} } of services in the direction of W _k , here L _k is the number of services in the specified set. The number of rows in table 31.k is L _k . The first column of table 31.k contains in decimal the sequence numbers of the rows of table 31.k, starting from zero, and these numbers are also service codes, and the second column contains the names of services. For example, this column, in the line with the number where: (L _k -1) ≥i≥0, contains the service S _ki . So, if L _k = 100, then the number of rows in table 31.k will be 100, and the service codes will be two-digit decimal numbers in the range from 00 to 99. Table 32.k is a numbered list of telephone codes for direction pools W _k . The number of rows in table 32.k is equal to the number of pools M _{k of} this direction (direction W _k ). The first column of table 32.k contains the serial numbers of its rows, and these numbers are also the serial numbers of the pools, and the second column of the table 32.k contains separate telephone code fields for these pools.

A plurality of SIM cards 3 included in the communication means 4 of the implementing subscribers providing the services of the direction W _k are included in the service matrix 7.k, which is similar to the service matrix 7 shown in FIG. 1. The service matrix 7.k has L _k columns 6 and M _k rows 5. In this case, the number of elements of the service matrix 7.k equal to L _k × M _k is equal to the number of service subscribers in the direction W _k . The decimal values of the serial numbers of columns 6 of the matrix 7.k are equal to the decimal values of the least significant digits of the phone numbers belonging to the SIM cards 3 located in these columns 6. In addition, these decimal values correspond to the service numbers in table 31.k of the control unit 20.2, and the serial numbers rows 5 of the matrix 7.k - service pools indicate the values of the remaining senior digits of the telephone numbers contained in table 32.k of the control unit 20.2.

The telephone number assigned by the telecom operator to a specific SIM card 3 of the matrix 7.k of services contains a code of a specific service S _ki from a specific service direction W _k provided by a particular subscriber-performer owning communication means 4 in which this SIM card 3 is installed. All SIM cards 3 of the set of SIM cards belonging to the service matrix 7.k are located in it so that several lower digits in their phone numbers, for example two lower digits, are equal to the ordinal number of column 6 in which they are located, and in table 31 .k list of services specific nap When W _k BDU 20.2, these 2 bits address a specific service. For example, if the SIM cards 3 are located in the column with the number “i”, then all the executing subscribers are the owners of the communication means 4 in which these SIM cards are installed provide the S _ki service. And the remaining high-order bits of telephone numbers correspond to the pool codes in table 32.k of service pools of the direction W _k .

For a 10-digit numbering system adopted in Russia, and with L _k , for example, in the range 11≤L _k ≤100, the format of the telephone number of the subscriber of the service provider in the claimed System has the form:

(X ₁ X ₂ X ₃ ) (X ₄ X ₅ X ₆ X ₇ X ₈ ) (X ₉ X ₁₀ ), where X _i are the decimal digits of the telephone number code, moreover:

"X ₁ X ₂ X ₃ " - field P1. It is the prefix of the service provider. For the first operator [P1] = А ₁ А ₂ А ₃ , for the second [П1] = В ₁ В ₂ В ₃ , for the third [П1] = С ₁ С ₂ С ₃ for the fourth [П1] = D ₁ D ₂ D ₃ etc. A single statement can have multiple prefixes;

“X ₄ X ₅ X ₆ X ₇ X ₈ ” - field P2. Pool 5 identifier for a particular carrier. Together, the fields P1 and P2 identify a specific service direction W _k and a pool in the matrix 7.k of services of this direction;

"X ₉ X ₁₀ " - field P3. The range of values of the P3 field is from 0 to 99. The P3 field contains the column number (starting from zero) in the matrix 7.k of services, it is the same service code in table 31.k of the control unit 20.2.

Each table in the set 31.1 ... 31.Q BDU 20.2, for example table 31.k, is a numbered list of services of the set {S _{k; 0} , S _{k; 1} , ..., S _{k; (Lk-1)} } service directions W _k from the set of directions {W ₁ , W ₂ , ..., W _Q }. If L _k = 100, then the service codes will be two-digit decimal numbers in the range from 00 to 99, and for communication with the subscriber, the service provider S _ki, in the field P3 of the telephone number, the subscriber needs to dial the two-digit code of this service - “i”.

Each table in the set 32.1 ... 32.Q of BDU 20.2, for example, table 32.k, is a numbered list of telephone codes of service pools for service directions W _k from multiple directions {W ₁ , W ₂ , ..., W _Q }. The first column of table 32.k contains the row numbers of this table, which are simultaneously the sequence numbers of the pools, and the second column contains the telephone codes of the pools — fields P1 and P2 of the telephone numbers belonging to these pools (Fig. 8).

Pools 5 of all service matrices are grouped by belonging of their SIM-cards 3 and their phone numbers to mobile operators. In each matrix from the set 7.1 ... 7.Q, for example, in the matrix 7.k of services, the number of pools 5 belonging to each telecom operator may be different. So, the operator A has the number of pools equal to N _Ak , the operator B has N _Bk , etc. If the number of communication operators included in the claimed System is four, then: N _Ak + N _Bk + N _Ck + N _Dk = M _k , where M _k is the number of rows of the matrix of services 7.k.

The number of telecom operators included in the claimed System may be different, for example, four, as in FIG. 3, where they are represented by their blocks 2.A, 2.B, 2.C and 2.D, connected to each other and to other networks 10 high-speed communication channels 8. The highest three digits of the number (prefix of the service provider) P1 indicate that the set of telephone numbers of any pool 5 of each service matrix 7.k belongs to a particular service provider, and the communication facilities of 4 subscribers of SIM card performers 3 with the telephone numbers of this pool are connected using channels 9 communication to block 2 of this operator. For example, communication means 4 of the subscriber subscribers are connected to block 2.A of the first operator A by means of communication channels 9.A, to block 2.B of the second operator B are connected means 4 of the communication of subscribers of performers using channels 9.V of communication, etc. d.

The first group of means of communication 1 of subscribers-customers includes a set of 1. A means of 1 communication, a lot of 1. In means of 1 communication, a lot of 1. C means of 1 communication and a lot of 1. D means of 1 communication. The second group of means of communication 1 of subscribers-customers includes many 1.X means of 1 communication. Moreover, the communication means 1 of the set 1.A are connected to the operator unit 2.A through the channels 9.A, the communication means 1 of the set 1.B are connected to the operator unit 2.B through the channels 9.B, etc., and the communication means 1 1.X sets are connected to the blocks of 2 operators via high-speed channels 8 and other networks 10.

If the customer-subscriber, the communication means 1 of which is included in the first group and contains a SIM card belonging to one of the communication operators included in the claimed System, for example, the communication operator A, establishes a connection with the executing subscriber, in the communication means 4 of which the SIM card 3 belonging to the same communication operator A, their communication means 1 and 4 will be connected to each other through block 2A of this communication operator using communication channels 9.A. If the subscriber-customer, the means of communication 1 of which contains a SIM card belonging to one telecom operator, for example A, establishes a connection with the subscriber-performer, in the means of communication 4 which a SIM card 3 belonging to another operator, for example D, is installed, then in this case, high-speed communication channels 8 are used for the connection, while the customer’s communication means 1 will be connected to the communication means 4 of the performing subscriber through: one of the plurality of communication channels 9.A, communication unit 2.A of the operator, one of the many high-speed channels 8 communication unit 2.D operator and one of the plurality of communication channels 9.D.

If the subscriber-customer uses the communication tool 1 included in the second group connected to other networks to access the services, for example, a landline telephone connected to the city telephone network, then in this case it is connected via its operator’s network, related to other communication networks 10 and through high-speed communication channels 8 to one of the blocks 2 of communication operators, the code of which (prefix) he indicated in the field P1 when dialing.

The set of telephone numbers of one column 6 of the matrix 7.k belongs to the means 4 of the communication of subscribers-performers providing the same services with one name, for another column - the same services with a different name, etc. in accordance with table 31.k BDU 20.2 (Fig.7).

Thus, the number of service items presented in the claimed System is L ₁ + L ₂ + ... + L _Q , for example, for the number of service directions Q = 3 and L ₁ = L ₂ = L ₃ = 100, the number of service items is 100 + 100 + 100 = 300.

As an example, we consider three areas of services: W ₁ - car service services, W ₂ - home services and W ₃ - home appliance repair services.

At the same time, for the direction of services W _{1, the} set of services S _{1; 00} ... S _{1; 99} can be distributed between columns 6.0 ... 6.99 (00≤ [P3] ≤99) of matrix 7.1, for example, as follows:

Column number = service code - [P3] Name of service 00 S _{1; 00} - receiving complaints and suggestions 01 S _{1; 01} - “Tow truck” service 02 S _{1; 02} - service “Car selection” 03 S _{1; 03} - “Auto insurance” service 04 S _{1; 04} - service "Auto Lawyer" 05 S _{1; 05} - service “Car painting” ... ... 99 S _{1; 99} - “Auto sale” service

For the direction of services W _{2, a} plurality of services S _{2; 00} ... S _{2; 99} can be distributed between the columns 6.0 ... 6.99 (00≤ [P3] ≤99) of matrix 7.2, for example, as follows:

Column number = service code = [P3] Name of service 00 S _{2; 00} - receiving complaints and suggestions 01 S _{2; 01} - “Dry Cleaning” service 02 S _{2; 02} - “Apartment cleaning” service 03 S _{2; 03} - service “Opening locks” 04 S _{2; 04} - the service “Garbage removal” 05 S _{2; 05} - “Carpet Cleaning” service ... ... 99 S _{2; 99} - “Apartment relocation” service

For the direction of services W _{3, a} plurality of services S _{3; 00} ... S _{3; 99} can be distributed between columns 6.0 ... 6.99 (00≤ [P3] ≤99) of matrix 7.3, for example, as follows:

Column number = service code = [P3] Name of service 00 S _{3; 00} - receiving complaints and suggestions 01 S _{3; 01} - service “Repair of refrigerators” 02 S _{3; 02} - service “Repair mob. phones » 03 S _{3; 03} - “TV repair” service 04 S _{3; 04} - service “Computer repair” 05 S _{3; 05} - service “Repair of sewing machines” ... ... 99 S _{3; 99} - “Camera Repair” service

Moreover, in this example of the implementation of the claimed System, these three tables, in addition to their first lines - header lines, correspond to tables 31.1, 31.1 and 31.3 of the control unit 20.2.

Elements of the table BDU 20.2 can be placed in a convenient form for perception on a material medium, such as an information card, a booklet, a page of a printed publication or on a virtual one, for example, a web page.

An example of using an information card is shown in Fig. 8. An information card is a material carrier made, for example, of cardboard or plastic. The information map contains:

the name of the direction W _{k of the} services presented on this information card is located on both its sides;

part of table 32.k BDU 20.2 - fields P1 and P2 of telephone numbers of several pools 5, for example four, of the direction W _{k of} services on the first side of the information card. The pools shown on one information card may belong to one or several telecom operators;

table 31.k is a numbered list of services of one direction W _{k of} services, on the second side of the information card;

Field P3-on the first side of the information card is presented in the form of several characters "*". After selecting the service S _ki , the customer subscriber must put the code i of the service S _ki in place of the characters “*” to form the subscriber’s number. For L _k = 100 field P3 will consist of two characters "**". For example, two pools of one operator will look like this:

98851418 **;

98851092 **,

here

988 - operator prefix - field P1;

51418 and 51092 fields P2 of the telephone number.

In table 31.k, each service is assigned a two-digit code, which, in order to form the subscriber’s subscriber’s number, must be put in field P3 of the telephone number. For the convenience of working with a large table, the services are divided into sections. The number of services in each section may be different.

System operation according to option 2

In order for a customer subscriber to establish a connection with a specific subscriber-performer from his communication device, for example, from communication device 1, it is necessary to select matrix 7.k using table 30 of BDU 20.2 (Fig. 7), the components of which are printed on information cards services, in which there are communication devices 4 of the performers of the required service S _ki , set the coordinates of this communication device 4 in the matrix 7.k of services. To do this, at the service S _ki required by the customer, he selects an information card with the desired service direction W _k , for example: “Car service” or “Home services” or “Household appliance repair services”, etc. In table 31.k he finds the code of the desired service, which is the column number of the matrix 7.k of services - field P1. At the required pool number, which is the row number of the matrix of services 7.k, the subscriber-customer finds in the second table 32.k the code of the upper digits of the set of telephone numbers of the required pool - fields P1 and P2. Then, the subscriber-customer on his means of communication generates the telephone number of the means of communication 4 of the subscriber-performer of the required service, sequentially entering the fields P1, P2 and P3 found in the tables of the BDU 20.2 and establishing a connection with it.

SUMMARY OF THE INVENTION Service Access System of Option 3

The service access system (FIG. 3) of embodiment 3 provides access to a plurality of service directions {W ₁ , W ₂ , W _Q }, here Q> 1. Moreover, each direction of services contains its own set of services. For example, the service direction W _k contains many services {S _{k; 0} , S _{k; 1} , S _{k; P} ), here: 1≤k≤Q, p = f (k). The system, similarly to option 2 (Fig. 3 and Fig. 1), contains communication means 1 of customer subscribers, communication means 4 of service subscribers, communication channels 9, communication operator units 2 connected to each other and to other networks 10 external to the claimed System high-speed communication channels 8. At the same time, the communication means of 4 implementing subscribers through communication channels 9 are connected to blocks 2 of communication operators. As a means of communication 1 of subscribers-customers, a smartphone is used, which is a mobile phone of cellular communication, supplemented with the functionality of a pocket personal computer, so that it is possible to install additional applications in it that expand its functionality as necessary (http://ru.wikipedia.org / wiki /% D1% EC% E0% F0% F2% F4% EE% ED). As a smartphone, iPhone 5s can be used (http://www.apple.com/iphone-5s/).

In the inventive System, each operator may use one of the standards of a digital cellular mobile radio communication system, for example, the GSM standard used to further describe the inventive System. Figure 4 shows the structural diagram of the construction of a mobile communication network standard GSM (http://ndo.sibsutis.ru/magistr/courses_work/rs_work/lec3.htm Fig. 3.9). It shows that block 2 of telecom operators, the main task of which is to ensure communication between subscriber stations MS connected to the network, includes three subsystems of the GSM network: positions 11, 12 and 13, which are interconnected by the necessary connections. Block 2 telecom operators uses 9 radio channels of the Air-interface radio interface as communication channels 9 with subscriber stations — mobile phones of subscribers. With external networks 10, the block 2 of the telecom operators is connected using high-speed communication channels 8 through the gateway switch GMSC.

As a means of communication 4 subscribers-service providers (figure 2) uses a mobile cell phone, which is installed identification module 3 of the subscriber (IMA). Here, the IMA is a functionally completed unit of electronic equipment designed structurally as an independent product; in the GSM standard, it is a SIM card. In the future, for a better understanding, instead of the term “Subscriber Identity Module (IMA)”, the usual term “SIM card” is used in the text.

Each of the many SIM cards 3 (FIG. 2, FIG. 1) installed in the communication means 4 of the service providers corresponds to a unique telephone number assigned by the communication operator.

A plurality of SIM-cards 3 installed in the communication means 4 of all subscribing service providers are combined into matrixes 7.1, 7.2, ..., 7.Q of services, the number of which is Q.

The system contains a database of services (BDU) 20.2 (Fig.7), which is a table 30.

BDU 20.2 is located in the memory of the smartphone 1 of the customer. To access the customer subscriber to the BDU 20.2, the smartphone 1 has the software installed, which is the “Service Access Program” application, hereinafter the “Application”, which acts as an interface between the customer subscriber and the BDU 20.2, and runs on the smartphone 1 operating system.

To access the subscriber-customer to the services of many directions {W ₁ , W ₂ , ..., W _Q }, an optimized interface is used, which includes Q matrices 7.1 ... 7.Q services, one for each direction of services, application and BDU 20.2, and allowing the subscriber-customer using BDU 20.2 (Fig.7) to automatically generate the telephone number of the provider of the required service - the subscriber-performer, and establish a connection with him.

Table 30 BDU 20.2 (Fig.7) contains a description of the set {W ₁ , W ₂ , ... W _Q ] directions of services. The number of its rows is Q, and the number of its columns is four. Each row of table 30 contains a description of a specific service direction. For example, line number k contains a description of the direction W _{k of} services (1≤k≤Q). In the first cell of the row of table 30, the first column belonging to it contains the serial number of the direction k, in the second cell the name of the direction of services is W _k , and in the third and fourth cells of the row are tables 31.k and 32.k, respectively.

Table 31.k is a numbered list of services including the whole set (S _{k; 0} , S _{k; 1} , S _{k; (Lk-1)} } of services in the direction of W _k , here L _k is the number of services in the specified set. in table 31.k is equal to L _k . The first column of table 31.k contains in decimal format the row numbers of table 31.k, starting from zero, and these numbers are also service codes, and the second column contains the names of services. column in row number «i», _{where:. (L k -1) ≥i≥0} , S _ki service comprises Thus, if L _k = 100, the number of rows m blitz 31.k is equal to 100, and wherein the service codes will be a two-digit decimal numbers in the range from 00 to 99.

Table 32.k is a numbered list of telephone codes for direction pools W _k . The number of rows in table 32.k is equal to the number of pools M _{k of} this direction (direction W _k ). The first column of table 32.k contains the serial numbers of its rows, and these numbers are also the serial numbers of the pools, and the second column of the table 32.k contains separate telephone code fields for these pools.

A plurality of SIM cards 3 included in the communication means 4 of the implementing subscribers providing the services of the direction W _k are included in the service matrix 7.k, which is similar to the service matrix 7 shown in FIG. 1. The service matrix 7.k has L _k columns 6 and M _k rows 5. Moreover, the number of elements of the service matrix 7.k equal to L _k × M _k is equal to the number of subscribing service providers in the direction Wk. The decimal values of the serial numbers of columns 6 of the matrix 7.k are equal to the decimal values of the least significant digits of the phone numbers belonging to the SIM cards 3 located in these columns 6. In addition, these decimal values correspond to the service numbers in table 31.k of the control unit 20.2, and the serial numbers rows 5 of the matrix 7.k - service pools indicate the values of the remaining senior digits of the telephone numbers contained in table 32.k of the control unit 20.2.

The telephone number assigned by the telecom operator to a specific SIM card 3 of the matrix 7.k of services contains a code of a specific service S _ki from a specific service direction W _k provided by a particular subscriber-performer owning communication means 4 in which this SIM card 3 is installed. All SIM-cards 3 of the set of SIM-cards belonging to the matrix 7.k services are located in it so that several lower digits in their phone numbers, for example two lower digits, are equal to the ordinal number of column 6 in which they are located, and in table 31. k list of services specific nap ION 20.2 W _k NOS these 2 bits address a particular service. For example, if the SIM cards 3 are located in the column with the number, then all the executing subscribers are the owners of the communication means 4 in which these SIM cards are installed provide the S _ki service. And the remaining high-order bits of telephone numbers correspond to the pool codes in table 32.k of service pools of the direction W _k .

For a 10-digit numbering system adopted in Russia and with Lk, for example, in the range 11≤L _k ≤100, the format of the telephone number of the subscriber of the service provider in the claimed System has the form:

(X ₁ X ₂ X ₃ ) (X ₄ X ₅ X ₆ X ₇ X ₈ ) (X ₉ X ₁₀ ), where X _i are the decimal digits of the telephone number code, moreover:

"X ₁ X ₂ X ₃ " - field P1. It is the prefix of the service provider. For the first operator [P1] = А ₁ А ₂ А ₃ , for the second [П1] = В ₁ В ₂ В ₃ , for the third [П1] = С ₁ С ₂ С ₃ , for the fourth [П1] = D ₁ D ₂ D ₃ etc. A single statement can have multiple prefixes;

“X ₄ X ₅ X ₆ X ₇ X ₈ ” - field P2. Pool 5 identifier for a particular carrier. Together, the fields P1 and P2 identify a specific service direction W _k and a pool in the matrix 7.k of services of this direction;

"X ₉ X ₁₀ " - field P3. The range of values of the P3 field is from 0 to 99. The P3 field contains the column number (starting from zero) in the matrix 7.k of services, it is the same service code in table 31.k of the control unit 20.2.

Each table in the set 31.1 ... 31.Q BDU 20.2, for example table 31.k, is a numbered list of services S _k0 . ... S _{k (L-1)} directions W _k services. If L _k = 100, then the service codes will be two-digit decimal numbers in the range from 00 to 99, and for communication with the subscriber, the service provider S _ki, in the P3 field of the telephone number, the subscriber must dial a two-digit code for this service.

Each table in the set 32.1 ... 32.Q of BDU 20.2, for example, table 32.k, is a numbered list of telephone codes of service pools for service directions W _k from multiple directions {W ₁ , W ₂ , ..., W _Q }. The first column of table 32.k contains the row numbers of this table, which are simultaneously the sequence numbers of the pools, and the second column contains the telephone codes of the pools — fields P1 and P2 of the telephone numbers belonging to these pools (Fig. 8).

Pools 5 of all service matrices are grouped by belonging of their SIM-cards 3 and their phone numbers to mobile operators. In each matrix from the set 7.1 ... 7.Q, for example, in the matrix 7.k of services, the number of pools 5 belonging to each telecom operator may be different. So, the operator A has the number of pools equal to N _Ak , the operator B has N _Bk , etc. If the number of communication operators included in the claimed System is four, then: N _Ak + N _Bk + N _Ck + N _Dk = M _k , where M _{k is the} number of rows of the matrix of services 7.k.

The number of communication operators included in the claimed System may be different, for example, four, as in FIG. 3, where they are represented by their blocks 2.A, 2.B, 2.C and 2.D, interconnected with each other networks 10 high-speed communication channels 8. The top three digits of the number (prefix of the telecom operator) P1 indicate that the set of telephone numbers of any pool 5 of each service matrix 7.k belongs to a particular telecom operator, and the communication facilities of 4 subscribers of performers with SIM cards 3 with the telephone numbers of this pool are connected using channels 9 communication to block 2 of this operator. For example, means 4 of the communication of subscribers-performers using channels 9.A of communication are connected to block 2.A of the first operator A, means of communication 4 of the second operator B are connected to means 4 of communication of subscribers-performers using channels 9.V of communication, etc. d.

Moreover, if a smartphone is used as the means of communication 1 of the customer, the SIM card of which belongs to one of the communication operators included in the claimed System, then its communication means 1 is connected to the operator unit 2 through one of the plurality of communication channels 9 of this operator. So, a lot of means 1.A of communication of subscribers-customers of the first communication operator A is connected through channels 9.A of communication to block 2.A, a lot of means 1.V of communication of customers-customers of the first operator is connected through channels 9.V of communication to block 2.B etc. Therefore, if the subscriber-customer, the communication device 1 of which contains a SIM card belonging to one of the communication operators included in the claimed System, for example, the communication operator A, establishes communication with the subscriber-performer, in the communication medium 4 of which the SIM card 3 is installed, belonging to the same communication operator A, their communication means 1 and 4 will be connected to each other through block 2A of this communication operator using communication channels 9.A. If the customer, the means of communication 1 of which contains a SIM card belonging to one telecom operator, for example, A, establishes a connection with the subscriber-performer, in the communication means 4 of which a SIM card 3 is installed that belongs to another operator, for example D, then In case of connection, high-speed communication channels 8 are used. In this case, the communication means 1 of the subscriber-customer will be connected to the communication means 4 of the subscriber-performer via: one of the plurality of communication channels 9.A, communication unit 2.A of the operator, one of the plurality of high-speed communication channels 8, communication unit 2.D of the operator and one of multiple channels of 9.D communication.

If the subscriber-customer uses a smartphone as a means of communication 1, the smartphone whose SIM card does not belong to any of the communication operators working in the proposed system, i.e. He uses a communication tool connected to other networks 10, then in this case he connects through his operator’s network, related to other communication networks 10, and through high-speed communication channels 8 to one of the blocks 2 of the communication operators, whose code (prefix) he indicated in the field P1 when dialing.

The set of telephone numbers of one column 6 of the matrix 7.k of services belongs to the means of 4 communication of subscribers-performers providing the same services with one name, for another column - the same services with a different name, etc., in accordance with table 31.k BDU 20.2 .

Thus, the number of service items presented in the claimed System is L ₁ + L ₂ + ... + L _Q , for example, for the number of service directions Q = 3 and L ₁ = L ₂ = L ₃ = 100, the number of service items is 100+ 100 + 100 = 300.

As an example, we consider three areas of services: W ₁ - car service services, W ₂ - home services and W ₃ - home appliance repair services.

At the same time, for the direction of services W _{1, the} set of services S _{1; 00} ... S _{1; 99} can be distributed between columns 6.0 ... 6.99 (00≤ [P3] ≤99) of matrix 7.1, for example, as follows:

Column number = service code = [P3] Name of service 00 S _{1; 00} - receiving complaints and suggestions 01 S _{1; 01} - “Tow truck” service 02 S _{1; 02} - service “Car selection” 03 S _{1; 03} - “Auto insurance” service 04 S _{1; 04} - service "Auto Lawyer" 05 S _{1; 05} - service “Car painting” ... ... 99 S _{1; 99} - “Auto sale” service

For the direction of services W _{2, a} plurality of services S _{2; 00} ... S _{2; 99} can be distributed between the columns 6.0 ... 6.99 (00≤ [P3] ≤99) of matrix 7.2, for example, as follows:

Column number = service code = [P3] Name of service 00 S _{2; 00} - receiving complaints and suggestions 01 S _{2; 01} - “Dry Cleaning” service 02 S _{2; 02} - “Apartment cleaning” service 03 S _{2; 03} - service “Opening locks” 04 S _{2; 04} - the service “Garbage removal” 05 S _{2; 05} - “Carpet Cleaning” service ... ... 99 S _{2; 99} - “Apartment relocation” service

For the direction of services W3, a plurality of services S _{3; 00} ... S _{3; 99} can be distributed between columns 6.0 ... 6.99 (00≤ [P3] ≤99) of matrix 7.3, for example, as follows:

Column number = service code = [P3] Name of service 00 S _{3; 00} - receiving complaints and suggestions 01 S _{3; 01} - service “Repair of refrigerators” 02 S _{3; 02} - service “Repair mob. phones » 03 S _3.03 - “Repair of TVs” service 04 S _{3; 04} - service “Computer repair” 05 S _{3; 05} - service “Repair of sewing machines” ... ... 99 S _{3; 99} - “Camera Repair” service

Moreover, in this example of the implementation of the claimed System, these three tables, in addition to their first lines - header lines, correspond to tables 31.1, 31.1 and 31.3 of the control unit 20.2.

System operation according to option 3

The subscriber-customer interacts with the BDU 20.2 through a human-machine interface, then the Interface implemented by the Application, which is located in the smartphone’s memory. In order for the subscriber-customer to order the service he needs, for example, the S _ki service, he needs to establish a connection from his smartphone 1 with means 4 of the communication of the particular subscriber-provider that provides this service. For this, the customer subscriber needs to run the Application installed in his smartphone 1. The application, using the dialogue between the customer subscriber and BDU 20.2, carried out using dialog boxes, determines the number of the service matrix 7.k in which the service required by the customer is located , and the coordinates of the matrix element - SIM card 3, which is installed in the communication means 4 of the subscriber-service provider S _ki . After that, the Application, based on the received data, automatically generates the telephone number of the communication tool 4 of the subscriber-executor and issues a command to the smartphone operating system 1 to make a call to this number. The call, through the communication center 2, enters the communication medium 4 of the service provider. After the connection, the subscriber-performer receives the order from the subscriber-customer.

An example of dialog box diagrams is shown in FIG. 9. Each window contains:

the window title is located on the top line of the window;

indication elements of previously selected values;

selection keys are located in the central part of the screen;

control keys are located at the bottom of the screen.

SUMMARY OF THE INVENTION A method for accessing services of embodiment 1.

The method of access to services, according to option 1, is to identify the services and the IMA 3 of the subscriber-service providers by assigning unique identification codes. Access to services is carried out using network telephone technologies in a system containing communication means 1 for subscribers of service customers, communication means 4 for subscribers of service providers, communication channels 9, blocks 2 of communication operators connected to each other and to other networks by high-speed communication channels 8.

According to the claimed method according to option 1, the communication means 4 of the subscribers of the service providers are connected to the blocks 2 of the communication operators using the communication channels 9.

All means of communication 1 subscribers-customers are divided into two groups. In the first group of means of communication 1 of subscribers-customers, each means 1 is connected to blocks 2 of communication operators via communication channels 9, and in the second group of means of 1 communication of subscribers of customers, each means 1 is connected to blocks of operators 2 communication through other networks 10 and high-speed channels 8 communication. As a means of communication, 1 customer subscriber in the first group uses a mobile phone, and in the second group they use any type of telephone and connect them to other networks, for example, a mobile phone or a landline telephone of a public telephone exchange, etc.

In the communication means 4 of the subscribing service providers, subscriber identity modules (IMA) 3 are installed, for example SIM cards, each of which corresponds to a unique telephone number assigned by the telecom operator.

To access the services of more than one direction, for example, the services of the set of {W ₁ , W ₂ , ..., W _Q } directions, from the SIM cards 3 included in the communication means of all subscribing service providers, form Q matrices of services 7.1 ... 7.Q, so that each of them includes SIM cards 3 installed in the communication means 4 of the service providers of a particular service direction. For example, the matrix 7.k (1≤k≤Q) includes SIM cards 3 installed in the communication means 4 of the communication service providers W _k . In the future, we assume that the matrix 7.k of services belongs to the direction of services W _k .

A service database (BDU) 20.2 is formed, which is a table of service directions, the number of lines in which is equal to the number of service directions, and each of its lines contains a description of a specific service direction: direction number, direction name, numbered list of direction services and a numbered list of direction pool codes .

At the same time, the tables of the control panel are placed on a physical medium, such as an information card, a booklet, a page of a printed publication or on a virtual one, in the form of a web page.

The customer subscriber provides access to all services presented in the claimed System through an interface that includes the BDU 20.2 and matrices 7.1 ... 7.Q. The interface allows the customer-subscriber using the BDU 20.2 to generate the telephone number of the contractor providing the required service S _ki , and then using his communication medium 1 and matrix 7.k to establish communication with this subscriber-contractor.

The matrix 7.k, belonging to a specific direction W _k , is formed in such a way that the number of columns in it is equal to the number of services in this direction, and the decimal values of the serial numbers of its columns correspond to decimal numbers of the lines of the numbered list of services in this direction, located in the BDU 20.2, and decimal values are lower digits of telephone numbers belonging to the SIM-card 3 disposed in these columns, and the number of rows of services 7.k direction W _k is the number of services pools direction W _k services, and m decimal values of sequence numbers of rows of 7.k services - services pools correspond to the decimal numbers of rows numbered list pools codes NOS 20.2 directions W _k services.

Elements of the table BDU 20.2 are placed in a convenient form for perception on a material medium, such as an information card, booklet, page of a printed publication, or on a virtual one, such as a web page.

An example of an information map scheme is shown in FIG. An information card is a material carrier made, for example, of cardboard or plastic. The information map contains:

the name of the direction W _{k of the} services presented on this information card is placed on both its sides;

table 31.k is a numbered list of services of one direction W _k services, located on the first side of the information card;

part of table 32.k BDU 20.2 - fields P1 and P2 of telephone numbers of several pools 5, for example four, service directions W _k are located on the second side of the information card. The pools shown on one information card can belong to one or several communication operators.

Field P3-on the second side of the information card is represented in the form of several characters - *. After selecting a service S _ki to place characters * subscriber-customer for the formation of the Executive subscriber number should be put code i services S _ki. For L _k = 100, field P3 consists of two characters **. For example, two pools of one operator will look like this:

98851418 **;

98851092 **,

here

988 - operator prefix - field P1;

51418 and 51092 fields P2 of the telephone number.

In table 31.k, a two-digit code is assigned to each service, which is entered into the telephone number field P3 to form the subscriber’s subscriber number. For the convenience of working with a large table, the services are divided into sections. The number of services in each section may be different.

In order for a customer subscriber to establish a connection with a specific subscriber from his communication medium, for example, from communication medium 1, it is necessary to select the matrix 7.k of services using table 30 of BDU 20.2 (Fig. 7), the components of which are printed on information cards in which SIM-cards are located 3 communication devices 4 executing providers of the required service S _ki and set the coordinates of this communication device 4 in the matrix 7.k of services. To do this, at the service S _ki required by the customer, he selects an information card with the desired service direction W _k , for example: “Car service” or “Home services” or “Household appliance repair services”, etc. An example of the circuit of such a card is shown in Fig. 8. On this card, on its first side, there is a table 31.k in which he finds the code of the desired service, which is the column number of the matrix of services 7.k - field P1, and by the required pool number, which is the row number of the matrix of 7.k services, the subscriber the customer finds in table 32.k shown on the second side of the card, the high-order code of the set of telephone numbers of the required pool - fields P1 and P2. Then, the subscriber-customer on his means of communication generates the telephone number of the means of communication 4 of the subscriber-performer of the required service, sequentially entering the fields P1, P2 and P3 found in the tables of the BDU 20.2 and establishing a connection with it.

SUMMARY OF THE INVENTION Method of access to services of option 2

The method of access to services, according to option 2, which consists in the identification of services and IMA of 3 subscribers of service providers by assigning unique identification codes, access to services is carried out using network telephone technologies in a system containing 1 means of communication of subscribers of services, 4 means of communication of subscribers - service providers, communication channels 9, blocks 2 of communication operators connected to each other and to other networks by high-speed communication channels 8.

Communication means 4 of subscribers of service providers are connected to blocks 2 of communication operators using communication channels 9.

Communication means 1 of customer subscribers are connected to blocks 2 of communication operators via communication channels 9 or via other networks 10 and high-speed communication channels 8.

As a means of communication 1, customers use a smartphone, which is a mobile telephone of cellular communication, supplemented by the functionality of a personal digital assistant, so it is possible to install additional applications in it that expand its functionality as necessary (http://ru.wikipedia.org / wiki /% D1% EC% E0% F0% F2% F4% EE% ED). As a smartphone, iPhone 5s can be used (http://www.apple.com/iphone-5s/).

In the communication means 4 of the subscribing service providers, subscriber identity modules (IMA) 3 are installed, for example SIM cards, each of which corresponds to a unique telephone number assigned by the telecom operator.

To access the services of more than one direction, for example, the services of the set of {W ₁ , W2, ..., W _Q } directions, from the SIM cards 3 included in the communication means of all subscribing service providers, form Q service matrices 7.1 ... 7.Q, so that each of them includes SIM cards 3 installed in the communication means 4 of the service providers of a particular service direction. For example, the matrix 7.k (1≤k≤Q) includes SIM cards 3 installed in the communication means 4 of the communication service providers W _k . In the future, we assume that the matrix 7.k of services belongs to the direction of services W _k .

A service database (BDU) 20.2 is formed, which is a table of service directions, the number of lines in which is equal to the number of service directions, and each of its lines contains a description of a specific service direction: direction number, direction name, numbered list of direction services and a numbered list of direction pool codes .

In this case, the BDU 20.2 is placed in the memory of the smartphone 1 customer subscriber.

In the smartphone 1 of the customer subscriber, the “Service Access Program” application is installed, hereinafter the “Application”, which acts as an interface between the customer subscriber and the BDU 20.2, and runs on the smartphone 1 operating system.

The customer subscriber makes access to all services presented in the claimed System through an optimized interface that includes the Appendix, BDU 20.2 and matrices 7.1 ... 7.Q. The optimized interface allows the customer subscriber using the Application and BDU 20.2 to automatically generate the telephone number of the contractor providing the required service S _ki , and then using his communication medium 1 and matrix 7.k to establish communication with this subscriber-contractor.

The matrix 7.k belonging to a specific direction W _k is formed in such a way that the number of columns in it is equal to the number of services in this direction. The decimal values of the serial numbers of its columns correspond to the decimal numbers of the lines of the numbered list of services in this direction, located in the BDU 20.2, and are equal to the decimal values of the least significant digits of the phone numbers belonging to the SIM cards 3 located in these columns. The number of rows of the matrix 7.k of services of the direction W _{k of} services is equal to the number of pools of the direction of W _{k of} services. Moreover, the decimal values of the row numbers of the matrix 7.k services - service pools correspond to the decimal lines of the numbered list of pool codes in the BDU 20.2 direction W _k services.

The subscriber-customer interacts with the BDU 20.2 through a human-machine interface, hereinafter referred to as the Interface implemented by the Application, which is located in the smartphone’s memory. In order for the subscriber-customer to order the service he needs, he needs to establish a connection from his smartphone 1 with means 4 of the communication of the specific subscriber-provider that provides this service. For this, the customer subscriber needs to run the Application installed in his smartphone 1. The application, using the dialogue between the customer subscriber and BDU 20.2, carried out using the dialog boxes, determines the service required by the customer with its code and the required telecom operator, to which should be connected means 4 communication subscriber-executor. After that, the Application, based on the received data, automatically generates the telephone number of the communication tool 4 of the subscriber-executor and issues a command to the smartphone operating system 1 to make a call to this number. The call through the communication center 2 goes to the communication medium 4 of the service provider. Moreover, the specified communication medium 4 is located in column i of row j of the matrix 7.k services. The specific values of i, j and k are determined by the Application during the dialogue of the subscriber-customer with the BDU 20.2 via the Interface. After the connection, the subscriber-performer receives the order from the subscriber-customer.

An example of dialog box diagrams is shown in FIG. 9. Each window contains:

the window title is located on the top line of the window;

selection keys are located in the central part of the screen;

control keys are located at the bottom of the screen.

The flowchart of the operation algorithm of the Interface between the customer-subscriber and the BDU 20.2, implemented by the Application installed in the smartphone of the customer-subscriber, is shown in Fig.10.a and 10.b.

The operation of the Interface consists of the following stages-states:

- Start Application - state 1;

- Stage "Selecting the direction of services" - state 2 (Blocks 180, 190, 200 and 210 of the algorithm);

- Stage “Choice of the section of services” - state 3 (Blocks 240, 270, 300 and 310);

- Stage “Service selection” - state 4 (Blocks 320, 330, 340 and 360);

- Stage “Choice of telecom operator” - state 5 (Blocks 430, 450, 460, 470, 490, 500 and 510).

The first stage is "Start Application" state 1 Interface. This step is initiated by pressing the subscriber-customer of the application launch button (Block 120 of the algorithm, FIG. 10.a) located in the main menu of the operating system (Block 110 of the algorithm, FIG. 10) of his smartphone. Next (Algorithm block 130, FIG. 10.a), the Application checks whether it has been launched previously. If not, then it is launched (Block 140) and the condition (Block 150) is checked: “Is this the first launch of the application after it is installed on the smartphone?”. If the first, then the transition to block 160 of the algorithm, in which the application displays a dialog box "About the company", containing promotional materials about the company developing the application and information about the version of the application. In addition to advertising materials, the “About the Company” dialog box contains the control keys: “MENU” and “INSTRUCTION”. After the “About Company” dialog box is displayed, the application switches to the waiting block for pressing control keys (block 170). Waiting time is not limited. When the subscriber-customer presses the “INSTRUCTION” control key, the application switches to the subroutine (block 600) to provide the subscriber with instructions for using the Application in text, audio or video formats. When the subscriber-customer presses the “MENU” control key (transition 171) or, if this is not the first application launch, after installing it on the smartphone (transition 151), the first stage of the Interface operation is completed.

Next, the Application proceeds to the second stage - "Selecting the direction of services", and switches the Interface to state 2. At the same time, a dialog box (Fig. 9.a) is displayed on the smartphone screen (Block 180 of the algorithm, Fig. 10.a):

- window title: "Select service direction";

- selection keys: "Direction 1" ... "Direction Q". The number of selection keys is Q - the number of service directions in the claimed System. So, if at Q = 3 the System contains three directions of services, for example: “Domestic services”, “Car service services” and “Services for business”, then the “Select service direction” dialog box will contain three selection keys with the names of the indicated directions services;

- control keys "Instruction" and "About the program."

After the dialog box "Choose the direction of services" is displayed, the application switches to the block for waiting for keystrokes (block 190). Waiting time is not limited. When the customer presses any key by the subscriber, the Application switches to the analysis unit 200 of the pressed key. If one of the “INSTRUCTIONS” or “About the program” control keys was pressed, the Application switches, respectively, to the subroutine of providing the subscriber with instructions (block 600) or to block 160 of the algorithm in which the application displays the “About the Company” dialog box. When you press one of the selection keys, the Application remembers (block 210 of the algorithm) the serial number for the direction W _{k of the} service selected by the customer. Stage 2 is completed.

Stage “Choice of the section of services”, state 3 of the Interface. The application sequentially executes blocks 240 and 270 (Fig.10.a), in which the Application reads from the BDU 20.2 a list of service sections of the service direction W _k and displays it in the form of selection keys in the dialog box "Select service section" (Fig.9.b ) In addition to the title bar, selection keys and control key, the dialog box contains an indicator that displays the name of the service selected during the previous stage of the service direction W _k . Next, the application goes to the keypress wait block (block 300, Fig.10.b). Waiting time is not limited. When the subscriber-customer presses the “Back” control key, the Interface switches to state 2 - this is the previous step (Block 180 of the algorithm, Fig. 10, a), and when one of the selection keys is pressed, the application remembers the selected value of section “g” (block 310, Fig.10.b), and the Interface switches to the next state.

Stage 4. The choice of service. The status of the interface is 4. On the smartphone screen, the Application displays (Algorithm block 330, Fig.10.b) the "Select Services" dialog box (Fig.9.c). The window format is similar to the previous one, except that the indicator displays, in addition to the name of the previously selected service direction W _k , the name of the previously selected section “g”. Next, the application goes to the key press block (block 340). Waiting time is not limited. When the subscriber-customer presses the “Back” control key, the Interface switches to state 3 - the previous stage (Block 270 of the algorithm, Fig. 10.a) - the stage of selecting the service section, and when you press one of the selection keys, the Application remembers the value of the selected service “ i ”(block 360) and proceeds to the next step.

Step 5. The state of the interface is 5. The dialog box (Fig. 9.d) "Select a communication operator" (Block 430 of the algorithm, Fig. 10). The display element displays all the values selected in the previous steps: the direction of services is W _k , the name of the service section and the name of the service is S _ki . Here transitions to the previous stage (pressing the "Back" key) and to the second stage (pressing the "Home" key) are possible. The dialog box contains the operator selection keys, the number of which is equal to the number of operators in the claimed System, for example, it can be three operators: “MTS”, “BEELINE” and “MEGAFON”. In this case, in the dialog box “Select carrier” will be located three selection keys with the names of the specified operators. When the subscriber-customer presses the operator selection key, the Application generates the code of the telephone number of the executing subscriber (Block 470 of the algorithm, Fig. 10) that provides the required service. The codes of the fields P1, P2 and P3 of the telephone number are taken from the control unit 20.2. Moreover, P1 and P2 from table 32.k in accordance with the selected service direction W _k , the selected operator and the number of pools of this operator for the selected service S _ki , and the field code PP is the serial number of the service S _ki in table 31.k, in this case, the serial number is i. Further, the Application saves its state, gives the operating system a phone number and transfers control to it, while the Application is transferred to the background mode, and the call is made by the dialer of the operating system. During this call, the subscriber-customer in conversation with the subscriber-performer orders the required service.

If now, without turning off the smartphone, the subscriber-customer presses the Application start button (Block 120 of the algorithm, Fig. 10.a) located in the main menu of the operating system (Block 110 of the algorithm, FIG. 10), after checking (Block 130 of the algorithm, FIG. .10.a) the transition will be to restore the state of the Application (Block 410 of the algorithm, Fig. 10.a) and then to the step “Selecting a communication operator”, the state of the Interface is 5 with the display of the dialog box (fig. communication ”(Block 430 of the algorithm, Fig.10). Then you can make a phone call from another pool, selecting another operator, and repeat the order of the same service, but with a different subscriber-performer, or you can go to the top of the service selection by pressing the "Home" button.

Industrial applicability

The proposed System and Method of access to services provides a reduction in time and simplification of the procedure for ordering services, as well as reduces the cost of the service due to the fact that the claimed Access System eliminates the need for dispatchers (salary, rental or maintenance of the office in which they must work, additional telecommunication equipment).

The proposed System and Method of access to services are new tools for ordering services, allowing:

- minimize the set of manipulations required to order goods and services and exclude intermediaries between the customer and the contractor;

- optimize the process of ordering goods or services both in terms of convenience and in terms of minimizing the time required to order various types of services;

- provide the user with reliable and trusted suppliers of goods and services;

- provide customers of the System and service providers with monitoring of orders, including collection, processing and provision of customer feedback on such parameters as quality of service, timeliness of execution, customer wishes, etc .;

- create a complete set of basic consumer services in a single interface.

The invention can be used for user access to services using a telecommunications network based on mobile communications.

INFORMATION SOURCES

1. Patent for utility model 68151. System and method for remote ordering of goods and services (Published: November 10, 2007).

2. RF patent 2299469. System for the sale of goods and services based on information network technologies with the provision of cost recovery for buyers (Published on 05/20/2007).

3. RF patent No. 2428741. The method of ordering goods and services and the system for its implementation (Published: 09/10/2011).

4. RF patent No. 2451992. A universal system of multifunctional communication using information objects and after-sales services (Published: May 27, 2012).

5. Patent for utility model No. 25613. A universal system of access to services (Published on 10.10.2002) is the closest analogue.

Claims (9)

1. A system of access to services containing communication means of subscribers of services, communication means of subscribers of service providers and communication channels, characterized in that it contains:
blocks of telecom operators connected to each other and to other networks by high-speed communication channels;
at the same time, the communication means of the subscribing service providers are connected to the blocks of communication operators using communication channels;
in the first group of communication tools of the customer subscribers, each tool is connected to the blocks of communication operators via communication channels, and in the second group of communication equipment of the customer customers, each tool is connected to the blocks of communication operators through other networks and high-speed communication channels;
communications facilities of service providers contain subscriber identity modules (IMA), each of which corresponds to a unique telephone number assigned by the telecom operator;
many IMA included in the communication facilities of all subscribers of service providers are combined into a service matrix;
a service database (BDU) including a first table representing a table of a numbered list of services, and a second table representing a table of service pools;
moreover, for access of the subscriber-customer to the services presented in the system, an interface is used, including a matrix of services and a remote control, and
allowing the subscriber-customer to use the DBU to generate the telephone number of the subscriber-provider that provides the required service and establish a connection with it;
moreover, the service matrix has L columns and M rows, and the decimal values of the ordinal numbers of the columns of the service matrix are equal to the decimal values of several lower digits of the telephone numbers belonging to the IMA located in these columns, in addition, these decimal values correspond to the row numbers of the first table of the NLD, and the sequence numbers rows (pools) of the service matrix indicate the values of the remaining high-order bits of telephone numbers in the second table of the control unit;
in this case, the tables of the control panel can be placed on a tangible medium, such as an information card, a booklet, a page of a printed publication, or on a virtual one as a web page. 2. The system of access to services under item 1, characterized in that as a means of communication of customer subscribers in the first group uses a mobile phone, and in the second group - any type of phone connected to other networks, such as a mobile phone , landline telephone of a telephone exchange. 3. A system of access to services containing communication means of customer service customers, communication means of service subscribers and communication channels, characterized in that it is made with the possibility of access to many areas of services and contains:
blocks of telecom operators connected to each other and to other networks external to the given system, by high-speed communication channels;
at the same time, the communication means of the subscribing service providers are connected to the blocks of communication operators using communication channels;
in the first group of communication tools of the customer subscribers, each tool is connected to the blocks of communication operators via communication channels, and in the second group of communication equipment of the customer customers, each tool is connected to the blocks of communication operators through other networks and high-speed communication channels;
communications facilities of service providers contain subscriber identity modules (IMA), each of which corresponds to a unique telephone number assigned by the telecom operator;
many IMA included in the communication facilities of all subscribers of service providers are combined into service matrices;
a service database (BDU), which is a table of the set of service directions, the number of lines in which is equal to the number of service directions in the set, and each line contains a description of a specific service direction: direction number, direction name, numbered list of direction services and a numbered list of pool codes directions;
moreover, for the subscriber-customer’s access to the services of many service directions, an interface is used that includes service matrices, one for each service direction, and a control unit, and which allows the customer-subscriber to use the control unit to generate the telephone number of the service subscriber of the required service and establish a connection with him;
moreover, the service matrix of any direction from the set of service directions has the number of columns equal to the number of service names in this direction, and the decimal values of the column numbers of this service matrix correspond to decimal line numbers of the numbered list of services in this direction and are equal to the decimal values of the lower digits of the telephone numbers belonging to IMA located in these columns, and the number of rows of the service matrix of this service direction is equal to the number of pools in this direction, while ten Meth value of the sequence numbers of rows of the matrix of services - services pools correspond to the decimal numbers of rows numbered list of services in this direction pools codes;
however, the elements of the BDU table can be placed on a material medium, such as an information card, booklet, page of a printed publication, or on a virtual one in the form of a web page. 4. The system of access to services according to claim 3, characterized in that as a means of communication of customers, the first group uses a mobile phone, and the second group uses any type of phone connected to other networks, such as a mobile phone , landline telephone of a telephone exchange. 5. A system of access to services containing communication means of customer service customers, communication means of service providers and communication channels, characterized in that it is made with the possibility of access to many areas of services and contains:
blocks of telecom operators connected to each other and to other networks by high-speed communication channels;
at the same time, the communication means of the subscribing service providers are connected to the blocks of communication operators using communication channels;
at the same time, smartphones are used as communication tools for customers;
communications facilities of service providers contain subscriber identity modules (IMA), each of which corresponds to a unique telephone number assigned by the telecom operator;
many IMA included in the communication facilities of all subscribers of service providers are combined into service matrices;
a service database (BDU), which is a table of the set of service directions, the number of lines in which is equal to the number of service directions in the set, and each line contains a description of a specific service direction: direction number, direction name, numbered list of direction services and a numbered list of pool codes directions;
while the remote control is located in the smartphone memory of the customer;
moreover, an application is installed in the communication means of the subscriber-customer, which is the interface between the customer-subscriber and the remote control and operating under the control of the operating system of the communication device;
moreover, an optimized interface is used to access the subscriber-customer to the services of many destinations, which includes matrixes of services, one for each direction of services and the remote control, and allowing the customer to use the remote control to generate the telephone number of the performing subscriber and establish a connection with it;
moreover, the service matrix of any direction from the set of service directions has the number of columns equal to the number of service names in this direction, and the decimal values of the column numbers of this service matrix correspond to decimal line numbers of the numbered list of services in this direction and are equal to the decimal values of the lower digits of the telephone numbers belonging to IMA located in these columns, and the number of rows of the service matrix of this service direction is equal to the number of pools in this direction, and decimal The values of the sequence numbers of the rows of the service matrix — service pools correspond to the decimal line numbers of the numbered list of pool codes of this service direction. 6. The method of access to services, which consists in the identification of services and IMA of subscribers of service providers by assignment of unique identification codes, access to services is carried out using network telephone technologies in a system containing communication tools of service customers, communication tools of service customers, channels communications, blocks of telecom operators connected to each other and to other networks by high-speed communication channels;
means of communication of subscribers of service providers are connected to the blocks of communication operators using communication channels;
in the first group of communication tools of customer subscribers, each tool is connected to the blocks of communication operators via communication channels, and in the second group of communication equipment of customer subscribers, each tool is connected to the blocks of communication operators via other networks and high-speed communication channels;
at the same time, the subscriber’s identification modules (IMA) are installed in the communication means of the service providers, each of which the communication operator assigns a unique telephone number;
from the set of IMA installed in the communication means of all subscribers, service providers, form the matrix of services;
create a database of services (BDU), which is a table of directions of services, the number of lines in which is equal to the number of directions of services, and each line contains a description of a specific direction of services: the number of the direction, the name of the direction, a numbered list of direction services and a numbered list of codes of direction pools;
moreover, the customer subscriber makes access to all the services presented in the system through an optimized interface that includes service matrices, one for each service direction and remote control, allowing the customer to use the remote control to generate the telephone number of the implementing subscriber and establish a connection with him;
moreover, the service matrix of any service direction is formed in such a way that the number of columns in it is equal to the number of service names in this direction, and the decimal values of the column numbers of this service matrix correspond to decimal line numbers of the numbered list of services in this direction and are equal to the decimal values of the lower digits of telephone numbers, belonging to the IMA, located in these columns, and the number of rows of the service matrix of this service direction is equal to the number of pools in this direction, and ten The final values of the row sequence numbers of the service matrix — service pools — correspond to the decimal row numbers of the numbered list of pool codes of this service direction. 7. The method of access to services according to claim 6, characterized in that the BDU tables are placed on a physical medium, such as an information card, a booklet, a page of a printed publication, or on a virtual one, in the form of a web page. 8. The method of access to services according to claim 6, characterized in that the customer subscribers access the services through mobile phones or any other phones connected to other networks. 9. The method of access to services, which consists in identifying services and IMA of subscribers of service providers by assigning unique identification codes, access to services is carried out using network telephone technologies in a system containing communication tools of customers-service customers, communication tools of subscribers-service providers, channels communications, blocks of telecom operators connected to each other and to other networks by high-speed communication channels;
means of communication of subscribers of service providers are connected to the blocks of communication operators using communication channels;
in the first group of communication tools of customer subscribers, each tool is connected to the blocks of communication operators via communication channels, and in the second group of communication equipment of customer subscribers, each tool is connected to the blocks of communication operators via other networks and high-speed communication channels;
at the same time, smartphones are used as communication tools for service providers, in which subscriber identification modules (IMA) are installed, each of which the communication operator assigns a unique telephone number;
from the set of IMA installed in the communication means of all subscribers, service providers, form the matrix of services;
create a database of services (BDU), which is a table of directions of services, the number of lines in which is equal to the number of directions of services, and each line contains a description of a specific direction of services: the number of the direction, the name of the direction, a numbered list of direction services and a numbered list of codes of direction pools;
while the remote control is placed in the smartphone memory of the customer;
and an application is installed in the communication tool of the customer subscriber, which is the interface between the customer customer and the control unit, and running under the control of the operating system of the communication tool;
moreover, the customer subscriber accesses the services presented in the system through an optimized interface that includes service matrices, one for each direction of services and the remote control, allowing the customer to use the remote control to generate the telephone number of the executing subscriber and establish a connection with it ;
moreover, the service matrix of any service direction is formed in such a way that the number of columns in it is equal to the number of service names in this direction, and the decimal values of the column numbers of this service matrix correspond to decimal line numbers of the numbered list of services in this direction and are equal to the decimal values of the lower digits of telephone numbers, belonging to the IMA, located in these columns, and the number of rows of the service matrix of this service direction is equal to the number of pools in this direction, and ten The final values of the row sequence numbers of the service matrix — service pools — correspond to the decimal row numbers of the numbered list of pool codes of this service direction.

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