RU2493596C1 - System and method of managing maintenance of buildings and structures - Google Patents

Abstract

FIELD: information technology.SUBSTANCE: system includes: a data storage unit, a document management unit, a contract management unit, an equipment record keeping unit, a maintenance unit, a contact directory, an energy resource record keeping unit, a spare parts and accessories management unit, an emergency maintenance unit, an access control unit, a report preparation unit, a structure record keeping unit, an interface for external users and maintenance personnel, a unit for evaluating technical state of equipment, a unit for preparing printed forms, a unit for evaluating quality of work, a unit for integration with automated design systems, a unit for evaluating technical state of structures and a repair management unit. The method describes operation of said system.EFFECT: high efficiency and reliability of operating engineering systems, buildings and structures for various purposes, by enabling construction of the operation process, avoiding breakdowns during work and responding to emergency situations, enabling monitoring of operation.2 cl, 3 dwg

Description

The invention relates to the operation of buildings and structures for various purposes and is intended for the organization and automation of the operation of the engineering infrastructure of buildings.

The field of knowledge, which is called “Facility Management” abroad and is translated into Russian as “non-core asset management”, deals with issues of managing facilities not related to the production activities of companies, is related to the operation of buildings and is used by large property owners, operators business centers and other companies operating large real estate funds.

Unfortunately, in Russia, the Facility Management area was not widespread, despite the fact that during the Soviet period the tasks of operating systems and mechanisms were very relevant, which was reflected in the development of maintenance and repair systems (maintenance and repair).

The proposed system and method for managing technical operation can be used to control the operation of new or existing, small or large, centralized or distributed facilities. The invention is most effective when used for services for the operation of medium and large-scale facilities with a complex engineering infrastructure.

In the modern market of operation management, there is a need for specialized information systems that contain functions that meet the needs of modern operating services in information support and automation and, moreover, define operation not as a set of tasks, but as a continuous process interconnected into a certain sequence of operations aimed at achieving specific results.

A known method and system for controlling the operation of a technical installation (RU 2273874 C2, SIEMENS AKTSIENGESELLSHAFT (DE), G05B19 / 418, 04/10/2006). This patent describes a method of operating a technical installation by transmitting signals from a remote control computer to field control units. The essence of the known technical solutions comes down to combining special control software and a universal human-machine interface into one control system.

The considered control system for the operation process of a technical installation refers to the operation of an abstract technical installation that has unique features and describes only aspects related to the organization of the transmission of control information from a person to the installation and the feedback of the transmission of information about the installation status to the operator. At the same time, the concept of operating a technical installation is much broader and includes issues related to ensuring normal working conditions, monitoring passport performance, assessing technical condition, wear and tear, conducting preventive maintenance, recovering from accidents, replacing consumables.

The indicated device and the method of its operation do not allow to ensure the full operation of the technical installation, in particular, registration and control of passport characteristics, assessment of the technical condition, registration of work history and emergency situations.

Closest to the proposed are the operation management method and system related to hotel customer service operations (US 6,745,200 B2, Starkey M., G06F17 / 30, 06/01/2004). The main objective of this technical solution is to create lists of tasks for staff to provide a high level of service for customers. When building task lists, a database of hotel rooms, equipment and materials used, as well as customers is used.

A feature of the hotel operations management system in this case is the task management principle and orientation to use only in the hotel business.

The specified system provides the necessary level of automation of operations in the hotel business, however, it does not allow the operation of office, residential, industrial buildings, as well as engineering systems and equipment of non-hotel buildings and structures, i.e. It is not intended to control the operation of buildings and structures for a wider area of buildings and structures for various purposes and their engineering systems.

The objective of the invention is to improve the management of technical operation of buildings and structures by:

- increasing the efficiency of interaction between employees of the operation service, users of services, contractors among themselves using information technologies, for which the device has interfaces of employees of the operation service, a unit for preparing printed forms, an external user interface;

- increasing the availability of information about the operation, the absence of losses during the transmission of this information by organizing a single information space for access and exchange of information, combining and structuring information related to the operation of engineering systems, for which the invention has a data storage unit, as well as input and operation units with information;

- increasing the speed and reliability of information transfer during the exchange with related systems, in particular, receiving information from automated dispatch control systems and subsequent registration of emergency situations or meter readings, for which the device has a data input unit and an energy metering unit.

The proposed invention is aimed at improving the efficiency and reliability of the operation of engineering systems, buildings and structures for various purposes. The application of the invention provides the construction of the operation process, the absence of failures in the work and response to emergency situations.

The invention allows to control the execution of operations, in particular, by constructing a schedule of scheduled maintenance, issuing work orders, recording work results, evaluating the quality of work, for which the device has blocks for maintenance, emergency maintenance, repair management, quality assessment works.

The invention allows you to store all the information on the history of operation of objects through the use of a data storage unit and blocks of structured input and processing of information.

The invention allows to limit user access to operating information through the use of an access control unit.

The problem in view of the device is solved in that the control system for the technical operation of buildings and structures contains a data storage unit, a document control unit, an agreement management unit, an equipment accounting unit, a maintenance unit, a contact directory, an energy resource accounting unit, a spare parts and accessories control unit , emergency service unit, access control unit, report preparation unit, facility accounting unit, external user interface, interfaces of service employees operation.

Moreover, the first input and output of the data storage unit are connected with the documentation control unit, the second input and output of the data storage unit are connected with the contract management unit, the third input and output of the data storage unit are connected with the equipment accounting unit, the fourth input and output of the data storage unit are connected with the first the output and input of the maintenance unit, the fifth input and output of the data storage unit are connected with the directory of contacts, the sixth input and output of the data storage unit are connected with the energy metering unit, the seventh input and output the data storage unit is connected to the first output and input of the emergency service unit, the eighth data input and output of the data storage unit are connected to the spare parts and accessories control unit, the ninth data input and output of the data storage unit are connected to the access control unit, tenths the input and output of the data storage unit are connected with the first output and input of the block “interfaces of employees of the operating service”, the eleventh input and output of the data storage unit are connected with the first output and input of the unit of accounting for structures, the twelfth input of the storage unit Nia data associated with the first external output interface users and twelfth output data storage unit associated with the reporting unit. The system is equipped with:

a unit for assessing the technical condition of the equipment, the first input and output of which is connected with the second output and input of the equipment metering unit, and the second output of the unit for assessing the technical condition of equipment is connected with the second input of the maintenance unit;

a data input unit, the first output of which is connected to the second input of the energy metering unit, and the second output is connected to the second input of the emergency service unit;

a plate preparation unit and a work quality assessment unit, wherein the first output of the plate preparation unit is connected to the emergency service unit, the second output of the plate preparation unit is connected to the maintenance unit, the third output of the plate preparation unit is connected to the third input of the work quality evaluation unit, and the fourth output of the plate preparation unit is connected to the second input of the repair control unit, the first input and output of the work quality assessment unit is connected to the fourth output and input of the technical unit service, and the second entrance and exit - with the first exit and entrance of the repair control unit;

an integration unit with computer-aided design systems, the input and output of which is connected with the second output and inputs of the building accounting unit,

a unit for assessing the technical condition of the structures, the first input and output of which is connected with the third output and input of the building metering unit, and the second output is connected with the fourth input of the repair control unit;

the repair control unit, the first input and output of which is connected to the work quality assessment unit, the second input of the repair control unit is connected to the plate preparation unit, the third input of the repair control unit is connected to the building accounting unit, and the fourth input of the repair control unit is connected to the technical evaluation unit state of structures.

The problem in terms of the method is solved in that the method of managing the technical operation of buildings, structures includes

- the stage of inputting initial data, including: entering data on structures into the unit of accounting for structures, entering data on equipment into the unit of accounting for equipment, entering data on meters into the unit of accounting for energy resources, entering contacts into the directory of contacts, entering data on contracts into the contract management unit, entering documentation into the documentation management unit, entering data on spare parts and accessories (spare parts) into the spare parts control unit;

- the stage of preparatory work, including: the development of printed forms in the block for the preparation of printed forms, the development of report forms in the report preparation unit, the integration with automated dispatch control systems (ASDU) in the data input unit, the setting of user access rights in the access control unit,

- the stage of assessing the technical condition, including: assessing the technical condition of structures in the unit for assessing the technical condition of structures, evaluating the technical condition of equipment in the unit for assessing the technical condition of equipment;

- the stage of work planning, including: building a schedule of repair work in the repair control unit, building a maintenance schedule in the maintenance unit; conclusion of contracts for repair, technical and emergency maintenance work and their registration in the contract management unit;

- the stage of registration of work, including: registration of work orders in the maintenance unit and the repair control unit; registration of emergency applications in the emergency service unit and the external user interface;

- the stage of work, including: carrying out repair work registered in the repair control unit, performing maintenance work registered in the maintenance unit, performing work on emergency service applications registered in the emergency service unit, registering the consumption of materials in the spare control unit parts and accessories (spare parts);

- the stage of recording the results of work, including: assessing the quality of work in the unit for assessing the quality of work, closing repair work in the repair control unit, closing work orders in the maintenance unit, closing applications in the emergency service unit;

- a stage of analysis of operation activities, including: analysis of data from the data storage unit through interfaces of employees of the operation service, printing of reports prepared in the reporting unit.

The system and method for managing the technical operation of buildings and structures are illustrated by drawings, in which:

figure 1 shows a functional diagram of a control system for the technical operation of buildings, structures;

figure 2 illustrates the structural diagram of the placement of the blocks of the control system for the technical operation of buildings, structures on computers connected by a computer network;

figure 3 illustrates the stages of the method of controlling the technical operation of buildings, structures.

As shown in figure 1, the control system for the technical operation of buildings and structures is a hardware-software complex that includes a set of functional blocks that are closely interconnected with each other.

The functional diagram of the management system for the technical operation of buildings and structures is shown in Fig. 1, where the positions are: the document control unit 1, the contract management unit 2, the equipment accounting unit 3, the technical condition assessment unit 4, the maintenance unit 5, the contact directory 6, data storage unit 7, energy accounting unit 8, data input unit 9, spare parts and accessories control unit 10, emergency service unit 11, plate preparation unit 12, quality assessment unit works 13, access control unit 14, reporting unit 15, building accounting unit 16, external user interface 17, interfaces to service department employees 18, integration with computer aided design systems (CAD) 19, building condition assessment unit 20 and repair control unit 21.

The functional unit of the control system for the technical operation of buildings and structures is the memory area of a computer system designed to store information (data storage unit 7) or process information about objects or subjects of operation (document control unit 1, contract management unit 2, equipment accounting unit 3, directory of contacts 6, control unit for spare parts and accessories (ZIP) 10), information on the technical condition of the objects of operation (unit for assessing the technical condition equipment 4, unit for assessing the technical condition of structures 20), information about events associated with the objects of operation (maintenance unit 5, energy metering unit 8, emergency maintenance unit 11, unit for assessing the quality of work 13, repair control unit 21), entering information ( data input unit 9), presenting information (plate preparation unit 12, access control unit 14, report preparation unit 15, external user interface 17, interfaces to service department 18, integration unit with automatic systems Design Engineering (CAD) 19).

The functioning of the blocks is ensured by using the resources of the respective computing systems, schematically shown in figure 2.

The control unit documentation 1 is designed to ensure the work of personnel with operational documentation. The document management unit 1 provides registration and updating of documents, access control, accounting of changes, as well as the binding of documents to the elements of the data storage unit. The documentation management unit 1 is located on the main server of the technical operation management system and is a structured database.

The contract management unit 2 is intended to account for contractual relations with external organizations involved in the operation. The unit provides registration of contracts for maintenance and work, storage of additional information on contracts (terms, responsibilities, etc.), storage of electronic copies of contracts. When registering work in maintenance units (5), emergency maintenance (11) and repair management (21), a reference is made to the objects of the contract management unit 2. The contract management unit 2 is located on the main server of the technical operation management system and is executed as an executable program module .

The equipment accounting unit 3 is intended for entering and updating information about the engineering equipment used. The unit provides storage of relevant information about the equipment used and its characteristics in the data storage unit 7, and also provides mechanisms for updating this information. The unit can provide the ability to store additional information about the equipment: information about the location, supplier, warranty, photographs, passport links, etc. The equipment accounting unit 3 is located on the main server of the technical operation management system and is executed as an executable software module.

The unit for assessing the technical condition of equipment 4 is intended for assessing the technical condition of equipment of engineering systems for subsequent planning of maintenance of this equipment. The unit provides input of information on the technical condition of engineering equipment, commissioning dates and degree of wear. The unit for assessing the technical condition of equipment 4 is located on the main server of the technical operation management system and is executed as an executable software module.

Maintenance block 5 is designed to control the maintenance of engineering systems and equipment. The unit provides a schedule for scheduled maintenance, issuance and control of the closure of work orders. Maintenance work is tied to the elements of the data storage unit 7. The history of the maintenance work is stored in the data storage unit 7. The maintenance unit 5 is located on the main server of the maintenance management system and is executed as an executable program module.

Directory of contacts 6 is intended for structuring and control of contact information. The unit provides storage of contact information about the personnel of servicing and serviced organizations in a predetermined form, as well as linking personnel to various entities during operation. Contact Directory 6 is hosted on a database server and is part of a structured database.

The data storage unit 7 is designed for structured storage of information in the field of operation of the object. The block provides data storage in the form of a set of related tables and the organization of data exchange with other functional blocks of the system. The data storage unit 7 is located on the database server and is part of a structured database.

The energy metering unit 8 is intended for recording and analyzing the readings of energy metering meters. Indications can be transferred to the system automatically through data entry unit 9 or recorded manually. Information on meter readings is stored in the data storage unit 7. The energy metering unit 8 is located on the main server of the technical operation management system and is executed as an executable program module.

The data input unit 9 is intended for automatic data input from adjacent automated systems. The unit provides information from automated dispatch control systems and further information about accidents to emergency service unit 11 and information on meter readings to energy metering unit 8. Data input unit 9 is located on the main server of the technical operation management system and is executed as an executable program module .

The control unit for spare parts and accessories (ZIP) 10 is designed to account for and control the use of tools, supplies and similar resources. The block provides the input of information on the availability of spare parts in stock, the issuance and use of consumables and tools during work. The control unit for spare parts and accessories 10 is located on the main server of the technical operation management system and is executed as an executable software module.

The emergency service unit 11 is designed to register applications for emergency work. The unit provides registration of applications for accidents received by the system from the automated control system through the data input unit 7, or from employees of the organization served through an external user interface 17 or through other means of communication. The block provides the binding of alarm messages to the elements of the data storage unit 7, the appointment of those responsible for the accident from the contacts directory and the transfer of information about the accident to them. The unit also provides storage of additional information on the application: place of accident, type of accident, importance, urgency, photograph, etc. The emergency service unit 11 is located on the main server of the technical operation management system and is executed as an executable program module.

The block for the preparation of printing forms 12 is intended for the formation and printing of documents used in emergency blocks 11 and maintenance 5, repair management 21, as well as the unit for assessing the quality of work 13. The block provides the creation and printing on paper of such documents as an emergency service application , order for maintenance, order for repair work, form of delivery of materials from the warehouse, certificate of completion. The unit for the preparation of printing forms 12 is located on the automated workstation of the administrator of the technical operation management system and is executed as an executable program module.

The unit for assessing the quality of work 13 is intended for assessing the quality of work on technical and emergency maintenance, repairs. Work can be carried out both by our own operation service, and by external organizations under contracts. The quality of work can be evaluated independently by the customer, external or internal control services. Information about the quality of the work is stored in the data storage unit 7. The unit for assessing the quality of work 13 is located on the main server of the technical operation management system and is executed as an executable program module.

The access control unit 14 is designed to control the access of service personnel to the functional blocks of the system. The unit provides the assignment of the access level in accordance with the roles of employees in the operation processes, user authentication and restriction of access to system functions and elements of the data storage unit 7. Access control unit 14 is located on the main server of the technical operation management system and is executed as an executable program module.

The reporting unit 15 is designed to prepare and display various types of reports as part of the operation processes. The block provides the display of reports in the interfaces of the employees of the service 18, the delivery of reports by e-mail or print reports. The reports display information from the data storage unit 7. The reporting unit 15 is located on the automated workstation of the administrator of the technical operation management system and is executed as an executable program module.

Unit accounting facilities 16 is designed to account for buildings and their structural elements. The block provides the accounting of structures, open areas, premises for various purposes, small architectural forms, as well as other objects of operation and their updating. A block can provide the ability to store additional information: information about the location, relationships of construction objects, the owner, year of construction, photographs, etc. The building accounting unit 16 is located on the main server of the technical operation management system and is executed as an executable software module.

The external user interface 17 is intended for access to the personnel system of serviced organizations that are not included in the operation service, for entering or receiving information without the participation of service operation specialists. The block provides registration of service requests, obtaining information about the status of the application, entering contact information. The external user interface 17 is located on the access server to the technical operation management system, is a structured set of files and is executed on the web server as an Internet site.

The interfaces of the operational service employees 18 are intended for access of the operational service employees to other functional units of the technical operation management system. The interfaces of the service department employees are developed taking into account the roles of users in the operation processes. Access to the functional blocks is determined in the access control unit 14. The interfaces of the operation service employees also provide access to the information of the data storage unit 7 and the reporting unit 15. The interfaces of the operation service personnel 18 are located on the access server to the technical operation management system, are structured sets files and are executed on a web server in the form of internet sites.

The integration block with computer-aided design systems (CAD) 19 is designed to work with documentation created in computer-aided design systems, for example AutoDesk AutoCAD. The block provides binding and display of structural elements of buildings and structures in files of this type. The integration unit with computer aided design systems (CAD) 19 is located on the automated workstations of employees of the operating service and is executed as an executable software module.

The unit for assessing the technical condition of structures 20 is designed to assess the technical condition of facilities for subsequent planning of current and overhauls. The block provides input of data on the technical condition of structures obtained as a result of the assessment using various techniques. The unit for assessing the technical condition of structures 20 is located on the main server of the technical operation management system and is executed as an executable program module.

The repair control unit 21 is intended for planning and monitoring repair work. The block provides registration of applications for current and major repairs, the construction of a plan of repair work, and control over their implementation. All repair work is tied to the elements of the data storage unit 7. The history of the repair work is stored in the data storage unit 7. The repair control unit 21 is located on the main server of the technical operation management system and is executed as an executable program module.

As shown in FIG. 2, on the main server of the technical operation management system (SITE) 22, a documentation management unit 1, an agreement management unit 2, an equipment accounting unit 3, a facility accounting unit 16, a maintenance unit 5, a repair control unit 21, a unit are located energy metering 8, access control unit 14, spare part control unit 10, unit for assessing the technical condition of equipment 4, unit for evaluating the technical condition of structures 20, unit for assessing the quality of work 13, emergency service unit 11, data entry unit 9.

On the database server SUTE 23 posted data storage unit 7 and directory of contacts 6.

The web server 28, the external user interface 17, and the interfaces of the service operation staff 18 are located on the access server to the SUTE 24.

At the automated workstation of the administrator of SUTE 25, a reporting unit 15, a printing unit 12, a web browser 29, and an integration unit with computer-aided design systems 19 are located.

At the workstation of the external user 26 is a web browser 29.

At the automated workplace of an employee of the operating service 27, a web browser 29 and an integration unit with computer-aided design systems 19 are located.

The operation of the control system for the technical operation of buildings and structures consists in transmitting information and control messages between functional blocks. The sequence of operations for transmitting messages between the functional blocks of the system form the operation processes. The meaning of the system is to automate the processes of operation.

Consider the operation of the technical operation management system as an example of the following processes.

The process of accounting for premises (structures) begins with the input of initial data on engineering structures and their elements in the functional unit for accounting for structures 16. A hierarchy can be introduced from a structure or a group of structures to individual rooms and even small structural elements, such as stairs or entrance groups. The system stores general information about the structure or its element, its characteristics, usage information, photographs, etc. When entering data, the mode of manual input or import of data from files can be activated. Further, the information is transmitted to the data storage unit 7.

Information about the premises is available through the interface of the service desk 18 for use in other processes. When carrying out repairs or changing the condition of the premises, the information is updated manually through the interface of the service department staff 18 or using import procedures.

As part of the structure accounting process, periodically (depending on the standards), the technical condition is assessed in the unit for assessing the technical condition of structures 20. The results of the assessment of the technical condition of structures are recorded, stored in the data storage unit 7 and can be used in the repair management process for planning current and major repairs .

The process of equipment accounting begins with the input of initial information about engineering systems and equipment used in structures in the functional unit of equipment metering 3. General information about engineering equipment, technical specifications, operation passport, etc. are entered into the system. Manual data entry mode can be used or import data from files. Further, the information is transmitted to the data storage unit 7.

Information about the equipment is available through the interface of the service desk 18 for use in other processes. During emergency or scheduled maintenance, information on equipment is updated.

As part of the equipment accounting process, the technical condition of engineering equipment and systems is periodically assessed in the unit for assessing the technical condition of equipment 4. The results of evaluating the technical condition of equipment are recorded and stored in the data storage unit 7 and can be used when planning work in the process of technical equipment maintenance.

The contract management process begins with the creation of a registry of contracts in the contract management block 2. For each contract, general information, information about contractors, contract validity periods, contact information is indicated. After the registration of the contract, information about it is transmitted to the data storage unit 7 for subsequent storage in a structured form.

When registering work in maintenance units 5, emergency services 11 and repair management 21 in the form of registration of work, a reference is made to the contract under which this work is carried out.

At the end of the process, it is possible to print reports on contracts from the interfaces of the service department 18. For the preparation of reports, the reporting unit 15 is used.

The process of managing scheduled maintenance begins with building a schedule of scheduled maintenance of engineering systems and equipment in the maintenance unit 5. The works of the schedule of maintenance are necessarily tied to the engineering equipment from the data storage unit 7. When building the schedule, information about the status of engineering systems and equipment is also taken into account, accessible from the technical condition assessment unit 4. The equipment maintenance schedule is stored in the data storage unit 7.

Block preparation of printing forms 12 is used to create documents that open the work, such as a job order, and for documents that close the work, such as the act of completion.

Work carried out by contractors is tied to the relevant contracts (see the contract management process). The unit for assessing the quality of work 13 is used to control the quality of maintenance work.

As the work progresses, the maintenance unit 5 notes the execution of the scheduled maintenance schedule using the work status registration mechanism. At the output of the process, we have a schedule for scheduled maintenance with marks on completion. The history of maintenance work is stored in the data storage unit 7.

The application management process begins with the registration of service requests in the emergency service unit 11. Information about the applications is received by the system operator through electronic means of communication, including through an external user interface 17, or verbally.

Claims are also registered automatically when information about accidents is transmitted from adjacent systems, for example, the automated control system, through the data input unit 7. Requests registered by the emergency service unit 11 are bound to the elements of the data storage unit 7.

Monitoring the execution of applications is carried out in the emergency service unit 11 through the use of a mechanism for registering the status of applications. When carrying out work on applications, emergency operations are recorded in the emergency service unit, which are tied to the corresponding applications.

Work carried out by contractors is tied to the relevant contracts (see the contract management process). The unit for assessing the quality of work 13 is used to control the quality of maintenance work.

Block preparation of printing forms 12 is used to create documents that open and close the work and applications. To supervise the manager, a report on current applications, prepared in the report preparation unit 15, is regularly displayed.

The application management process provides registration and control of the execution of applications, access to relevant information on applications, as well as storing the complete history of applications in the data storage unit 7.

The repair management process begins with the construction of a current and overhaul plan. The plan is compiled on the basis of information on the technical condition of the structures from the unit for assessing the technical condition of structures 20. Repair can also be registered on the basis of a printed application prepared in the block for preparing printing forms 12. Registered repairs are stored in the data storage unit 7.

Tracking of repair work is carried out using a mechanism for changing statuses.

The process of technical accounting of energy resources is intended for the technical accounting of energy resources. The energy metering unit 8 provides registration of meter readings in the data storage unit 7 manually or automatically through the data input unit 9.

The reporting unit 15 provides an analysis of the available readings and the output of information in the form of reports through the interfaces of the service personnel 18.

The process of accounting for consumables and stock of tools and accessories provides management of the warehouse of the service department. The arrival of materials and equipment is recorded in the functional control unit for spare parts 10.

The binding of consumables and stock of tools and equipment to the work performed is carried out in blocks of maintenance 5, emergency services 11 and repair management 21.

Information from the work control units enters the spare part control unit 10, where materials are written off from the warehouse.

The documentation management process ensures the registration of operational documentation for facilities and equipment in the documentation management unit. The documentation is attached to the objects of the data storage unit 7.

Organization and automation of interconnected operation processes provides an effective way to operate a technical operation management system.

The operation management system can also be used to manage the operation of buildings with an integrated engineering and information infrastructure, which is maintained by a single operation service.

The effectiveness of the implementation also depends on the number of personnel involved in the operation of the facility or facilities. Moreover, the more people are involved for the period of implementation of the system, the more noticeable will be the effect of implementation, expressed in the speed of operations and the absence of errors.

The technical result from the introduction of a technical operation management system is to increase the efficiency of the facility’s operation service by determining the activities of each employee and the entire operation service as a whole, structuring and providing quick access to information in the field of operation and automation of operations that do not require direct human involvement.

One of the options for automating the operation management system may be the implementation of an information system based on a "cloud" platform. In this case, the software is installed on the platform in the "cloud", available as a service. At the same time, the operating organization does not bear the costs associated with servicing the hardware platform and the automation system itself, but receives an available through the Internet service, which allows you to perform its operation processes.

For a more efficient use of the technical operation management system, it is necessary to build a role model for the operation service. The role model of the operation service provides a universal representation of the facility operation service, with the help of which the roles of personnel in the operation processes, the requirements for operations and the amount of information transmitted are determined.

As shown in figure 3, the method of managing the technical operation of buildings, structures consists in organizing the technological operations of working with the technical operation management system. The method of managing the technical operation of buildings and structures determines the optimal set of interrelated operations, the implementation of which allows the operating service to operate most efficiently.

The system and method for managing the operation of buildings and structures are inextricably linked, since the technical operation control system is designed to automate the operations defined in the method. The control system for the technical operation of buildings and structures is built to implement a method for managing technical operation and allows to increase the speed of operating processes by automating them and creating a single information space.

The method of managing the technical operation of buildings, structures consists of the following steps:

The stage of entering the initial data on buildings, structures, at which: general information about the objects of operation is entered. They enter information about buildings and structures, their structural elements, rooms, flights of stairs, entrance groups, etc., information about property owners, tenants, operating organizations, year of construction, technical and geometric characteristics of buildings and their elements. Visual information about the buildings (photos, construction passport) is also introduced.

When performing data entry on equipment in the control system of technical operation, data on existing equipment of engineering systems is recorded. For each element, such characteristics as the type of equipment, manufacturer, supplier, technical specifications, warranty information, type of consumables are indicated. Also indicate the location of the equipment and belonging to the engineering system. For a visual presentation of the equipment place a photograph of the equipment.

When entering data on meters, technical meters are recorded with their types, characteristics, scale factors for subsequent metering of energy resources.

When entering contacts, the contact information of the system’s contacts is entered into the contact information of the operation service personnel, contractors, service users. Each contact shall indicate the name, organization name, position, phone number, location in the building.

When entering data on contracts in the technical operation management system, the concluded agreements for the operation of facilities and systems with contractors are registered at the time the technical operation management system is used. The contracts indicate links to contact information. Registered contracts are tied to operating objects, information about which is stored in the system.

When documentation is entered into the technical operation management system, executive and operational documentation for systems and equipment is recorded in electronic form. When registering documents are tied to the relevant objects of operation.

When entering data on spare parts and accessories, information is recorded in the system about the availability of spare parts and accessories that are used in the operation process at the warehouse.

The stage of preparatory work is to prepare the operation management system for use at a specific facility. At the stage of preparatory work:

When performing the development of printed forms, the forms of the following documents are prepared: - passport for operating the facility, - passport for operating the engineering system, - schedule for scheduled maintenance, - work order, - application for an emergency, - application for repair, - application for writing off consumables and equipment, - the act of performance of work, - the form of the detour, - the registration form of meter readings.

When developing report forms, forms of the following types of reports are prepared: - reports on institutions, - reports on premises, reports on equipment, - reports on the technical condition of structures, - reports on the technical condition of equipment, - reports on the implementation of the maintenance plan, - reports on applications, - reports on work, - reports on consumables, - reports on the consumption of energy resources, - reports on the quality of work.

When setting up integration with automated dispatch control systems, measures are taken to configure the transmission of information about accidents and technical meter readings from the automatic control system to the operation control system via the data input unit (9).

When setting up access rights, measures are taken to configure access rights of users of the technical operation management system to the information of the data storage unit and to the functional blocks of the system. User recognition and restriction of access to system components is possible due to the user authentication procedure when entering the system.

The steps of the method for managing the technical operation of buildings and structures are described in more detail below:

The stage of assessing the technical condition of buildings and structures, in which: they assess the technical condition of buildings and structures, state information is recorded in the technical operation management system. As a result, a report is received containing information on the current state of the building and the level of depreciation of structures and their structural elements.

When assessing the technical condition of the equipment of engineering systems, a comprehensive survey of the technical condition of the engineering equipment of the facility is carried out with the information recorded in the control system for technical operation. Inspection of engineering equipment and its elements consists in determining the actual technical condition of the systems, identifying defects, damages and malfunctions, quantifying physical and moral wear and tear. Assessment of the technical condition of the engineering systems of buildings and structures is carried out taking into account the average standard life of the elements and engineering devices.

Stage of work planning, in which: when building a schedule of repair work, measures are taken to analyze information on assessing the technical condition of structures and develop a schedule for ongoing and overhauls for the next year.

When constructing a maintenance schedule, measures are taken to analyze the technical condition of the equipment of engineering systems and develop a schedule for the maintenance of equipment for the next year.

Conclude contracts with contractors for repair, maintenance and emergency services. Contracts for repair work are concluded in accordance with the approved schedule of repair work. Maintenance contracts are concluded for a period in accordance with the equipment maintenance schedule. Emergency service contracts are concluded for 1 year. Information on concluded agreements is recorded in the operation management system.

The stage of registering the results of work, during which, when executing work orders, they print and issue work orders for maintenance of engineering systems equipment in accordance with the approved maintenance schedule. Outfits are issued to operating service units or contracting organizations.

When registering applications for emergency situations, enter information about the emergency upon receipt of such information. Information about emergency situations is recorded automatically from an automated dispatch control system through a data input unit or by an operating service employee when receiving information through any type of communication.

Stage of work, during which, when carrying out repair work, work performers register information on the progress and results of repair work in the technical operation management system.

When carrying out maintenance work, work performers register information on the progress and results of work in the technical operation management system.

When carrying out work on emergency service applications, work executives register information on the progress and results of work on the execution of applications in the technical operation management system.

When registering the consumption of materials, those responsible for the warehouse of spare parts and accessories shall register information on the issuance of consumables and spare parts to the workers by the warehouse of the service department.

The stage of recording the results of work, during which, when assessing the quality of work, the degree of compliance of the results of completed work with the issued orders or applications is recorded, and the quality of the work is evaluated on a scale. If the work results are unsatisfactory, the work order is issued again.

At the closure of the repair work, the work is noted in the technical operation management system. Print acts of work. The history of repair work on orders is left in the system.

When closing orders for maintenance work, the work is noted in the technical operation management system. Print acts of work, update the equipment maintenance plan. The history of maintenance work and the maintenance schedule are left in the system.

When closing emergency service requests, the system notes the performance of work on applications. With the consent of the applicant with its successful implementation, the application is closed. Print acts of work. Information about applications and related work is left in the technical operation management system.

Analysis of the operation activities, which analyze the data on the facilities, exploited engineering equipment, their technical condition, completed and planned work, completed applications for emergency maintenance, the consumption of spare parts and materials. During the analysis, assess the condition of buildings and structures, mechanisms and systems, the efficiency of the service operation, plan to carry out improvements.

For a visual representation of the progress and results of the operation of the maintenance service, reports are printed on the status of the facilities being operated, the number of completed works and completed applications, overdue applications, and the consumption of spare parts and materials.

The cycle of using the technical operation management system consists in periodically repeating the stages of assessing the technical condition, planning work, registering work, conducting work, recording the results of work with a continuous analysis of operating activities.

Thus, as described above, the present control system for the technical operation of buildings and structures covers issues related to the operation of engineering systems and equipment, as well as engineering structures, not limited in composition and function. Moreover, the invention allows to take into account aspects related to equipment and premises, technical condition assessment, emergency and technical maintenance, current and overhaul repairs, as well as resources and operational documentation.

It will be apparent to one skilled in the art that various modifications and changes are possible in the present invention. Accordingly, it is intended that the present invention covers the modifications and variations as well as their equivalents without departing from the spirit and scope of the invention disclosed in the appended claims.

Claims (2)

1. The control system for the technical operation of buildings and structures, comprising a data storage unit, a document management unit, a contract management unit, an equipment accounting unit, a maintenance unit, a contact directory, an energy resource accounting unit, a spare parts and accessories control unit, an emergency maintenance unit, a unit access control, report preparation unit, facility accounting unit, external user interface, interfaces of operation service employees,
moreover, the first input and output of the data storage unit are connected with the documentation control unit, the second input and output of the data storage unit are connected with the contract management unit, the third input and output of the data storage unit are connected with the equipment accounting unit, the fourth input and output of the data storage unit are connected with the first the output and input of the maintenance unit, the fifth input and output of the data storage unit are connected with the directory of contacts, the sixth input and output of the data storage unit are connected with the energy metering unit, the seventh input and output the data storage unit is connected to the first output and input of the emergency service unit, the eighth data input and output of the data storage unit are connected to the spare parts and accessories control unit, the ninth data input and output of the data storage unit are connected to the access control unit, tenths the input and output of the data storage unit are connected with the first output and input of the block “interfaces of employees of the service department”, the eleventh input and output of the data storage unit are connected with the first output and input of the unit of accounting for structures, the twelfth input of the storage unit Nia data associated with the first external output interface users and twelfth output data storage unit associated with the reporting unit,
the system is equipped with:
a unit for assessing the technical condition of the equipment, the first input and output of which is connected with the second output and input of the equipment metering unit, and the second output of the unit for evaluating the technical condition of equipment is connected with the second input of the maintenance unit; a data input unit, the first output of which is connected to the second input of the energy metering unit, and the second output is connected to the second input of the emergency service unit;
a plate preparation unit and a work quality assessment unit, wherein the first output of the plate preparation unit is connected to the emergency service unit, the second output of the plate preparation unit is connected to the maintenance unit, the third output of the plate preparation unit is connected to the third input of the work quality evaluation unit, and the fourth output of the plate preparation unit is connected to the second input of the repair control unit, the first input and output of the work quality assessment unit is connected to the fourth output and input of the technical unit service, and the second entrance and exit - with the first exit and entrance of the repair control unit;
an integration unit with computer-aided design systems, the input and output of which is connected with the second output and inputs of the building accounting unit;
a unit for assessing the technical condition of the structures, the first input and output of which is connected with the third output and input of the building metering unit, and the second output is connected with the fourth input of the repair control unit;
the repair control unit, the first input and output of which is connected to the work quality assessment unit, the second input of the repair control unit is connected to the plate preparation unit, the third input of the repair control unit is connected to the building accounting unit, and the fourth input of the repair control unit is connected to the technical evaluation unit state of structures. 2. A method for managing the technical operation of buildings, structures, including:
- the stage of inputting initial data, including: entering data on structures into the unit of accounting for structures, entering data on equipment into the unit of accounting for equipment, entering data on meters into the unit of accounting for energy resources, entering contacts into the directory of contacts, entering data on contracts into the contract management unit, entering documentation into the documentation management unit, entering data on spare parts and accessories (spare parts) into the spare parts control unit;
- the stage of preparatory work, including: the development of printing plates in the block for preparing printed forms, the development of report forms in the reporting unit, setting up integration with automated dispatch control systems (ASDU) in the data input unit, setting user access rights in the access control unit;
- the stage of assessing the technical condition, including: assessing the technical condition of structures in the unit for assessing the technical condition of structures, evaluating the technical condition of equipment in the unit for assessing the technical condition of equipment;
- the stage of work planning, including: building a schedule of repair work in the repair control unit, building a maintenance schedule in the maintenance unit; conclusion of contracts for repair, technical and emergency maintenance work and their registration in the contract management unit;
- the stage of registration of work, including: registration of work orders in the maintenance unit and the repair control unit; registration of emergency applications in the emergency service unit and the external user interface;
- the stage of work, including: carrying out repair work registered in the repair control unit, performing maintenance work registered in the maintenance unit, performing work on emergency service applications registered in the emergency service unit, registering the consumption of materials in the spare control unit parts and accessories (spare parts);
- the stage of registering the results of work, including: assessing the quality of work in the unit for assessing the quality of work, closing repair work in the repair control unit, closing work orders in the maintenance unit, closing applications in the emergency service unit;
- a stage of analysis of operation activities, including: analysis of data from the data storage unit through interfaces of employees of the operation service, printing of reports prepared in the reporting unit.

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