RU2405208C2 - Method to control availability of duty personnel and to notify supervisory centre and device for realisation of this method - Google Patents

Abstract

FIELD: information technologies.

SUBSTANCE: in device arranged on secured object and connected to telephone line, periodically, with randomly chosen time periods within previously specified limits selected in the interval from 5 to 90 minutes, to attract attention of duty personnel, light signal is produced, with the possibility of its switching off, besides switching it off is only possible in the previously established first period of time, preferably, from 5 seconds to 5 minutes, in case the signal is not switched off within the specified first period of time, additionally sound signal is supplied, with the possibility of switching it off. Besides this switching off is possible in the previously established second period of time, preferably, from 5 seconds to 5 minutes, and in case the signals are not switched off in the specified second period of time, telephone line is used to send an alarm signal to one or several supervisory centres.

EFFECT: increased efficiency of supervisory centre notification about critical situations with simultaneous simplification of notification system.

21 cl, 2 dwg, 2 ex

Description

The invention relates to electronic warning systems, placed at work places of duty personnel, and is intended to provide performance monitoring and executive discipline of duty personnel and alert control center.

An urgent problem is the monitoring of the working capacity and executive discipline of duty personnel, for example, security guards, operators, especially at night, as well as the timely notification of monitoring centers about their inoperability. A large group of known solutions relates to methods and devices that measure one or more psychophysiological parameters of a person. For example, from the patent RU 2073487 C1, a device is known that determines the level of wakefulness of a human operator by the electrical resistance of the skin.

However, such methods and devices are not very suitable for monitoring the operability of such duty personnel, who, in carrying out their work duties, must move, since sensors are attached to the human body, and they can fall when a person moves. On the other hand, if the psychophysiological parameters, for example, of the guard are normal, this does not necessarily mean that he is fulfilling his duties, as he can, for example, read.

Known electronic warning system (NL 1003074C), intended for use in guarded facilities with a security guard. The known system comprises a notification unit located on a guarded object, connected via a telephone network to an information processing unit, installed on a control panel in a control center located at a distance from the guarded object. The notification block contains a means of transmitting information (telephone), a timer and control means — electronic keys for transmitting an information signal to an information processing unit in a monitoring center. The information processing unit is associated with a timer and a memory unit.

The known system implements the following notification method. The security guard at the guarded object, at predetermined intervals, activates electronic keys for transmitting the information signal to the information processing unit in the monitoring center. In the control center in the control unit on the timer, time intervals are pre-set during which information signals from the notification unit located at the guarded object should be received. If these information signals are not received within the predetermined time intervals, the information processing unit in the monitoring center gives an alarm. It is also possible to directly transmit an alarm signal from a guarded object to a monitoring center. After that, the mobile group leaves for the protected object.

The known method does not provide sufficiently effective control over the work of a security guard (duty personnel), who unscrupulously fulfills his duties, since previously known moments of signal transmission enable the security guard, for example, to leave his workplace and sleep while on duty. If the guard at the established moment of signal transmission returned to the workplace, he can transmit the signal to the monitoring center without checking the real situation at the facility.

In a system that implements the well-known method of notifying the monitoring center, two devices are used installed on the guarded object and in the monitoring center, which must have accurate synchronization with each other. Violation of synchronization can lead to unreasonable trips of the mobile group to the protected object. The device located at the guarded object does not process information, therefore it can only be used together with the information processing unit located in the control center.

The problem solved by the proposed invention is to increase the efficiency of monitoring the availability of duty personnel and notifying the monitoring center about critical situations while simplifying the warning system, its installation, use and operation.

According to the invention, in a known method for monitoring the health of on-duty personnel and alerting the monitoring center, which includes periodically activating control means at a set time intervals on a device located at the working places of the on-duty personnel, for example, a guarded object, and connected to a communication channel, for example, to a telephone line , and receiving an alarm in the monitoring center in case of not actuating the appropriate controls is suggested that periodically, with about randomly selected time intervals in a predetermined range, selected in the range from 5 to 90 minutes, to attract the attention of the on-duty personnel, a signal, for example a light one, can be turned off by activating the means to turn off the signals, and this shutdown is possible in a pre-set the first period of time, mainly from 5 seconds to 5 minutes, in the case of a signal not being turned off, in the set first period of time, another signal is additionally applied, for example, an audible one, with the possibility of turn it off by activating the means to turn off the signals, and this shutdown is possible in a pre-set second period of time, mainly from 5 seconds to 5 minutes, and if the signals are not turned off in the set second period of time, an alarm signal is transmitted through the communication channel in one or several monitoring centers.

Signals are given in order to check whether the personnel on duty, such as a security guard, are at their workplace and whether they are operational, for example, whether they are sleeping at night. Signals are given at randomly selected intervals so that the personnel on duty cannot determine in advance the exact moment of the signal and return or wake up to this moment. The interval within which the limits of the time for signaling are selected is selected in such a way as to provide sufficient control of the personnel on duty. If signals are given more than once every 5 minutes, this will prevent on-duty personnel from doing their work. If signals are given less than once every 90 minutes, the effectiveness of the control is lost. First, they give a signal that only attracts the attention of attentive duty personnel, but it, for example, does not wake it. Such a signal may be a light signal. It can be turned off by activating the means to turn off the signals, and this shutdown is possible in a predetermined first period of time, mainly from 5 seconds to 5 minutes. If the first period of time is set to less than 5 seconds, the staff on duty may not have time to activate the means to turn off the signals. If the first period of time is set to more than 5 minutes, the effectiveness of control is significantly reduced. In the event that this first signal is not turned off during the established first period of time, another signal is additionally given, for example, an audible signal, which can attract the attention of duty personnel not at the workplace or wake the sleeping person. Both signals can be turned off by activating the means to turn off the signals in a predetermined second period of time, mainly from 5 seconds to 5 minutes. If the second time period is set to less than 5 seconds, the personnel on duty may not have time to activate the means to turn off the signals. If the second period of time is set to more than 5 minutes, this can lead to untimely transmission of the signal to the monitoring center, for example, if the guard is attacked. If the signals do not turn off during the set second period of time, an alarm signal is transmitted through the communication channel to one or more monitoring centers. For example, if the communication channel is a telephone line, an alarm can be sent to several phone numbers, including a mobile phone. In this case, the control center can be a control center located in a special room, as well as a mobile group, company leader, etc. If the communication channel is an Internet network, the alarm signal is sent to one or more addresses.

It is possible to select several time limits for signaling, for example, for different times of the day. Specific time limits for signaling can be selected for each specific object. The most typical option - more often they give signals at night and less often in the daytime.

Periodic delivery of the first signal can be suspended for a period of time from 5 to 60 minutes by activating the means to suspend the signal, and the number of suspensions of the signal is limited to from 1 to 20 during duty. The ability to pause the signal prevents undue transmission of alarms in cases where duty personnel are absent for a good reason.

A light and / or sound signal can be supplied with increasing intensity, and also a light signal can be supplied first in the form of a flashing light, and then in the form of a continuous glow of another, for example red, color. This provides an increase in the efficiency of control of duty personnel, as it provides more effective attention-grabbing of duty personnel, and also makes it possible to establish what kind of signal the duty personnel responded to.

By activating the means for direct transmission of the alarm, it is possible to transmit the alarm to one or more monitoring centers for emergency assistance.

By activating the means for direct transmission of an alarm with a time delay, it is possible to turn on a timer with the ability to turn it off for a set period of time from 1 to 75 minutes, and if the timer does not turn off, a signal is sent to one or more controllers for a set period of time centers. This prevents both unreasonable direct transmission of the alarm signal and delayed transmission of the alarm signal to the monitoring center. This opportunity can be used by duty personnel, for example, a security guard, when he suggests the possibility of a critical situation, but is not yet sure about it.

The statistics of signaling, transmitting alarms, actuating controls can be stored in the memory unit for subsequent analysis of the duty personnel.

In the event that the signals are disconnected during the second period of time (that is, the signal was not disconnected during the first period) from two to five times in a row, an alarm signal can be transmitted to one or more monitoring centers through the communication channel. This also increases the efficiency of control of duty personnel, since repeated non-response of duty personnel to the first signal may indicate that he, for example, is sleeping, and therefore does not fulfill his duties.

An alarm in one or more monitoring centers can be transmitted in the form of a voice message with identification of the workplace of the duty personnel and the type of alarm.

To implement the above method, a device is proposed that is placed at workplaces of duty personnel, for example, at a guarded facility, and has the ability to connect to a communication channel, for example, a telephone line connecting this device to a monitoring center, containing a unit for transmitting information signals to a monitoring center, means for direct alarm transmission, a timer for counting the signaling intervals, which, according to the invention, further comprises a first signaling unit, for example vetovogo, a unit for supplying a second signal, for example, an audio one, and an information and control processing unit, and means for direct transmission of an alarm signal is located on the control panel, which also contains means for controlling the information processing and control unit, means for disabling signals, means for direct transmitting an alarm with a time delay and the ability to cancel the transmission of an alarm within this time delay, means for pausing a timer.

Thus, the device placed at the workplaces of the duty personnel is made almost autonomous. This device itself gives signals to attract the attention of the duty personnel, analyzes the actions of the duty personnel and, if necessary, sends an alarm to the monitoring center. In the simplest version, it can be connected to a telephone line that transmits an alarm to a regular telephone or mobile phone, not located in a specially equipped room.

The device may further comprise means for displaying information. This tool can display current information, such as date, time, instructions on what duty personnel should do. Means for displaying information makes it more convenient to enter the initial settings (setting limits for the time of signaling and others).

The device may further comprise a date and time unit and a memory unit for maintaining statistics of signaling, transmitting alarms, and actuating controls.

The device may have the ability to connect additional devices that serve to expand the monitoring capabilities of duty personnel, as well as to monitor the operability of the device itself (for example, transmitting information about disconnecting the device).

The proposed invention provides an increase in the efficiency of monitoring the health of on-duty personnel and alerting the monitoring center about critical situations while simplifying the warning system, its installation, use and operation. The method according to the invention makes it possible to check not only the availability of duty personnel at the workplace, but also to determine its performance. At the same time, the effectiveness of control is provided by a simple device located at the workplace of the duty personnel, which itself processes the information and only in critical situations transmits an alarm to the monitoring center. If critical situations do not arise, not a single signal is transmitted to the monitoring center.

In the simplest embodiment of the proposed method and device, the role of a control center can be played by a mobile group or the head of the company to whose telephone or mobile phone an alarm is transmitted, and there is no need to create a specially equipped room for a control center. Installing the proposed device at the workplace of the staff on duty is very simple, and the device does not require complex settings during installation or operation. Using the device at the workplace of the duty personnel comes down to periodically pressing the buttons on the control panel.

Figure 1 and 2 presents a block diagram of examples of the implementation of the proposed according to the invention device placed at work places of duty personnel and implementing the proposed method.

Example 1

The device shown in Fig. 1, placed at the workplaces of the duty personnel, for example, at a guarded object, contains an information processing and control unit 1, a light signal supply unit 2, an audio signal supply unit 3, a timer 4 for counting the signal supply intervals, connected to it, unit 5 for transmitting information signals to a monitoring center and a control panel 6, on which are arranged in the form of buttons (not shown in FIG. 1) means for controlling an information processing and control unit 1, means d I trip signals, means for the direct transmission of an alarm with a time delay and the possibility of transmitting alarm cancellation signal within the time delay, means for suspending the timer 4 and means for direct transfer of the alarm signal.

The device implements the method according to the invention for monitoring the health of duty personnel and alerting the monitoring center and operates as follows.

In the device, a specific value of the first time period for supplying a light signal is set to 1 minute (selected between 5 seconds and 5 minutes) and a specific value of the second time period for simultaneously supplying a light and sound signal is set to 1 minute (selected within 5 seconds) up to 5 minutes).

Before using the device for monitoring duty personnel, using the buttons on the control panel 6 to supply a light signal, specific time limits are set from 20 to 40 minutes (selected in the range from 5 to 90 minutes) and the telephone number of the monitoring center for transmitting an alarm or several numbers telephones and / or mobile phones of control centers. In addition, set the permissible number of suspensions of the light signals in the range from 1 to 20 during duty, for example 7, and a specific value for the suspension time, for example 10 minutes. In addition, for the transmission of an alarm with a time delay, a specific value of this time delay is set, for example 15 minutes.

The device at the place of work of the duty personnel is connected to the telephone line. During the duty of the controlled duty personnel at his workplace, the device operates as follows. The information processing and control unit 1 periodically, with randomly selected time intervals ranging from 20 to 40 minutes, transmits a command to turn on the light signal unit 2. Within the established first period of time - 1 minute, the light signal must be turned off by activating the means to turn off the signals - by pressing a button on the control panel 6. If the button has not been pressed within 1 minute, the information processing and control unit 1 transmits a power-on command sound signal unit 3. A sound signal is provided in addition to the light signal. During the set second period of time - 1 minute, the light and sound signals must be turned off by activating the means to turn off the signals - by pressing the button on the control panel 6. If the button has not been pressed during the set second period of time, the information processing unit 1 and the control sends a command to block 5 for transmitting information signals to the monitoring center about the transmission of an alarm to the monitoring center. After sending an alarm, the light and sound will stop. The monitoring center takes measures envisaged in the event of an alarm.

If necessary, by activating the means for direct transmission of the alarm - by pressing the button on the control panel 6, transmit the alarm to the monitoring center.

If necessary, the periodic light signal is stopped for 10 minutes by activating the means to suspend the signal — by pressing the button on the control panel 6. At the same time, the signaling is suspended only if the number of suspensions has not exceeded seven during duty.

If necessary, by activating the means for direct transmission of the alarm with a time delay - by pressing the button on the control panel 6, turn on the timer 4 with the ability to turn it off for 15 minutes, and after this period, if the timer does not turn off, send an alarm to one or more monitoring centers.

Example 2

Presented in figure 2, the device is placed on the workstations of duty personnel, for example at a guarded object, contains the same blocks as the device shown in figure 1. The proposed device further comprises a means 7 for displaying information in the form of an LCD display, a date and time unit 8, a memory unit 9.

The device implements the method according to the invention for monitoring the health of duty personnel and alerting the monitoring center and operates as follows.

In the device, a specific value of the first time period for supplying a light signal is set to 1 minute, and a specific value of a second time period for simultaneously supplying a light and sound signal is set to 1 minute 30 seconds.

Before using the device for monitoring duty personnel, using the buttons of the control panel 6 to supply a light signal, specific time limits are set from 15 to 30 minutes for night time from 22 hours to 8 hours and from 30 to 60 minutes for daytime from 8 hours to 22 hours and the telephone number of the monitoring center for transmitting an alarm or several telephone numbers and / or mobile phones of the monitoring centers. In addition, set the allowable number of suspensions of the light signals in the range from 1 to 20 during duty, for example 5 for night time and 8 for day time, and a specific value for the suspension time, for example 10 minutes. In addition, for the transmission of an alarm with a time delay, a specific value of this time delay is set, for example 10 minutes. Means 7 for displaying information makes it more convenient to enter the initial settings (setting limits for the time of signaling and others).

The device at the place of work of the duty personnel is connected to the telephone line. During the duty of the controlled duty personnel at his workplace, the device operates as follows. The information processing and control unit 1 periodically with randomly selected time intervals ranging from 15 to 30 minutes at night and from 30 to 60 minutes during the day sends a command to turn on the light signal unit 2. First, a flashing green light is supplied. Within the established first period of time - 1 minute, the light signal should be turned off by activating the means to turn off the signals - by pressing a button on the control panel 6. If the button has not been pressed within 1 minute, the information processing and control unit 1 transmits a command to turn on the unit 3 beeps. A sound signal is provided in addition to the light signal. During the set second period of time - 1 minute 30 seconds, the light and sound signals must be turned off by activating the means to turn off the signals - by pressing the button on the control panel 6. During the first 30 seconds of the second period, a flashing green light is simultaneously transmitted and a weak sound signal, which can attract the attention of the duty personnel on duty, but cannot wake the asleep. Over the next 30 seconds, a flashing red light and a loud sound signal that can wake a sleeping person are simultaneously given. During the last 30 seconds of the second period, a continuous red light signal and a sound signal in the form of a siren are simultaneously supplied. These signals attract the attention of duty personnel who are not in the workplace.

If the button has not been pressed during the set second period of time, the information processing and control unit 1 transmits a command to block 5 for transmitting information signals to the monitoring center about the transmission of an alarm signal to the monitoring center. After sending an alarm in the form of a voice message with the identification of the workplace of the duty personnel and the type of alarm, the light and sound signal stops. The monitoring center takes measures envisaged in the event of an alarm.

If necessary, by activating the means for direct transmission of the alarm — by pressing a button on the control panel 6, an alarm is transmitted to the monitoring center in the form of a voice message identifying the workplace of the duty personnel and the type of alarm.

If necessary, the periodic light signal is stopped for 10 minutes by activating the means to suspend the signal — by pressing the button on the control panel 6. At the same time, the signaling is suspended only if the number of suspensions during standby has not exceeded five for night time and eight for daylight.

If necessary, by activating the means for direct transmission of an alarm with a time delay - by pressing a button on the control panel 6, turn on timer 4 with the ability to turn it off for 15 minutes, and after this period if timer 4 does not turn off in one or several monitoring centers transmit an alarm in the form of a voice message with identification of the workplace of the duty personnel and the type of alarm.

On the information display means 7, indications can be displayed of what the personnel on duty should do at a particular moment (for example, which button on the control panel 6 should be pressed) and current information about what action the device performs.

The date and time unit 8 and the memory unit 9 provide statistics for signaling, transmitting alarms, actuating controls. In the event that the signals are disconnected during the second period of time from two to five times in a row (a specific value is set in advance), an alarm signal is transmitted through one communication channel to one or more monitoring centers in the form of a voice message identifying the workplace of the duty personnel and the type of alarm signal.

Claims (21)

1. A method of monitoring the health of on-duty personnel and notifying the monitoring center, including periodically activating control means on a device located at workplaces of on-duty personnel, for example, at a secured facility, and connected to a communication channel, for example, to a telephone line, and receiving an alarm in the monitoring center in case of not actuating the appropriate controls, characterized in that periodically, with randomly selected industrial daily time in a predetermined range, selected in the range from 5 to 90 minutes, to attract the attention of the on-duty personnel a signal, for example, light, with the possibility of turning it off by activating the means to turn off the signals, and this shutdown is possible in a predetermined first period time, mainly from 5 s to 5 min, in case the signal is not turned off during the established first period of time, another signal is additionally applied, for example, an audio signal, with the possibility of turning it off by bringing the action of the means to turn off the signals, and this can be turned off in a predetermined second period of time, mainly from 5 s to 5 minutes, and in case of not turning off the signals in a set second period of time, an alarm signal is transmitted through the communication channel to one or more monitoring centers. 2. The method according to claim 1, characterized in that the limits of the time for the supply of signals are chosen different for different times of the day. 3. The method according to claim 1, characterized in that the periodic supply of the first signal is suspended for a period of time from 5 to 60 minutes by activating the means to suspend the signal, and the number of suspensions of the signal is limited to from 1 to 20 during duty . 4. The method according to claim 1 or 2, characterized in that the light and / or sound signal is supplied with increasing intensity. 5. The method according to claim 1 or 2, characterized in that the light signal is supplied first in the form of a flashing light, and then in the form of a continuous glow of another, for example red, color. 6. The method according to claim 1 or 2, characterized in that by actuating means for direct transmission of the alarm signal is sent to the alarm in one or more monitoring centers. 7. The method according to claim 1 or 2, characterized in that by activating the means for direct transmission of an alarm with a time delay, a timer is turned on with the ability to turn it off for a set period of time from 1 to 75 minutes, and if not turned off the timer for a set period of time give an alarm to one or more monitoring centers. 8. The method according to claim 1 or 2, characterized in that the statistics of signaling, transmitting alarms, actuating controls are stored in a memory unit. 9. The method according to claim 8, characterized in that in the event of a disconnection of signals during the second period of time from two to five times in a row, an alarm signal is transmitted through a communication channel to one or more monitoring centers. 10. The method according to claim 1 or 2, characterized in that the alarm signal to one or more monitoring centers is transmitted in the form of a voice message with identification of the workplace of the duty personnel and the type of alarm signal. 11. The method according to claim 2, characterized in that the periodic supply of the first signal is suspended for a period of time from 5 to 60 minutes by actuating the means to pause the signal, and the number of signal pauses is limited to from 1 to 20 during duty . 12. The method according to claim 11, characterized in that the light and / or sound signal is supplied with increasing intensity. 13. The method according to p. 12, characterized in that the light signal is supplied first in the form of a flashing light, and then in the form of a continuous glow of another, for example red, color. 14. The method according to item 13, characterized in that by actuating the means for direct transmission of the alarm signal an alarm in one or more monitoring centers. 15. The method according to p. 14, characterized in that by activating the means for direct transmission of the alarm with a time delay include a timer with the ability to turn it off for a set period of time in the range from 1 to 75 minutes, and if the timer does not turn off the set period of time gives an alarm to one or more monitoring centers. 16. The method according to clause 15, wherein the statistics of signaling, transmitting alarms, actuating controls are stored in a memory unit. 17. The method according to clause 16, characterized in that in the event of a disconnection of signals during the second period of time from two to five times in a row, an alarm signal is transmitted through a communication channel to one or more monitoring centers. 18. The method according to 17, characterized in that the alarm in one or more monitoring centers transmit in the form of a voice message with identification of the workplace of the duty personnel and the type of alarm. 19. A device for monitoring the health of on-duty personnel and alerts of the monitoring center, located at the workplaces of the on-duty personnel, for example, at a guarded facility, and having the ability to connect to a communication channel, for example, a telephone line connecting this device to the monitoring center, containing a block (5) for transmission information signals to a monitoring center, a means for direct transmission of an alarm signal, a timer (4) for counting the intervals for signaling,
characterized in that it further comprises a unit (2) for supplying a first signal, for example a light, unit (3) for supplying a second signal, for example an audio, and a unit (1) for processing information and control, and means for direct transmission of an alarm is located on the control panel (6), which also contains means for controlling the information processing and control unit (1), means for disabling signals, means for directly transmitting an alarm with a time delay and the ability to cancel the transmission of an alarm within this time delay, a means to pause the timer. 20. The device according to claim 19, characterized in that it further comprises means (7) for displaying information. 21. The device according to claim 19 or 20, characterized in that it further comprises a date and time unit (8) and a memory unit (9) for maintaining statistics of signaling, transmitting alarms, and actuating control means.

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