RU151271U1 - TESTIMONIAL CABIN FOR INTERACTIVE SERVICE OF BUYERS - Google Patents

Abstract

1. Interactive fitting cabin, comprising a housing consisting of at least three mating walls, characterized in that on the wall of the housing on the inside there is a device for selecting and completing goods, in particular for selecting clothes and accessories, equipped with an RFID tag reader with an antenna containing a monitor, a computer with a database for completing goods, in which each item of clothing is presented in a photograph of a set of clothes worn on a model made up of a combination of the selected the buyer of the item of clothing with additions from the assortment of the store or its trading partners, while the monitor is made with a touch screen that displays at least a catalog of store products with a choice of sections, and on the main display field there are images of items of clothing selected by the buyer, and a photograph of a model dressed in a set of clothes containing at least one piece of clothing selected by the buyer, and additions from the database for the acquisition of goods, also displays information about early items of clothing, about the additions offered in the clothing set, and interactive interface elements that allow you to find out the availability of goods and their characteristics, place an order for the selected goods, reserve or pay for goods in self-service using the device’s interface to select and complete goods and means of payment for goods placed on the wall of the fitting room. 2. The interactive fitting room according to claim 1, characterized in that the monitor screen is made in the form of a multi-touch display. 3. Interactive

Description

The utility model relates to the field of marketing, in particular, to the technology of interactive customer service by placing electronic touch-sensitive trading equipment in the store’s space, creating specialized databases for it to help the buyer in making the most optimal shopping choice in terms of time and quality.

An interactive fitting room has been announced as a device for electronic touch shop equipment, mainly for outerwear stores, which allows completing garments with various additions and accessories.

The concept of "interactive" involves the direct interaction of equipment with the buyer in the process of selecting and paying for goods and the quick response of the device to the actions and / or requests of the buyer.

The prior art various types of electronic trading equipment. For example, it is known to place terminals with displays in fitting rooms of stores. See U.S. Patent No. 7,954,707 (G06K 5/00, published June 7, 2011) for a means for recognizing selected items by RFID tags, a display, and radio communications equipment for connecting a customer from a cabin with service personnel and ordering items from a warehouse in a fitting room. The equipment of the fitting room allows you to speed up the fitting process, but does not help the buyer make a stylish set of clothes from the assortment of the store.

In the international application WO 2008003192 (G06Q 30/00, published January 10, 2008), an intelligent fitting room is provided, equipped with a reader and multimedia means for communicating with the customer databases of goods availability and for communicating with maintenance personnel. At the same time, a personal computer terminal is installed in the dressing room in the dressing room. An intelligent fitting room expands the buyer’s ability to choose goods, but does not offer him optimal solutions for compiling a harmonious ensemble of selected items of clothing and additions to them.

Similar solutions are disclosed in UK patent No. 2376385 (G06K 17/00, published 11/12/2002), which describes a fitting room, equipped with an RFID tag reader, antenna and transmitter, transmitting information to personal computers of service personnel about items of clothing brought by the buyer to the fitting room so that the staff could additionally offer the customer similar products. The system recognizes customers and keeps a purchase history to improve the quality of service. In this solution, the problem of the optimal acquisition of garments is decided by the maintenance staff, not electronic equipment.

The closest analogue of the claimed device interactive booths is the above-mentioned technical solution, disclosed in international application WO 2008003192, which describes an intelligent fitting booth for a clothing store, equipped with a reader of RF tags and multimedia tools for communication with the customer databases on the availability of goods and for liaison with staff.

The claimed utility model is aimed at overcoming the disadvantages of the known technical solutions.

The claimed utility model is also aimed at implementing interactive customer service technology in the retail system, providing for the introduction of interactive electronic trading equipment individually adapted for each store, including smart fitting rooms with interactive mirrors of the “Electronic stylist” type and / or computer terminals installed in them "Electronic consultant", selecting products by style and quality, combined with the possibility of self-service I have to pay for goods.

The technical result of the utility model is to expand the functionality of commercial equipment, in particular, a fitting room equipped with interactive electronic means, configured to use a database for the acquisition of goods.

When choosing clothing, the claimed equipment allows the selection of stylish combinations of clothing for direct offer to the buyer.

The figure 1 shows the appearance of an interactive fitting room.

To solve this problem, an interactive fitting cabin 1 is announced, including a housing 2, consisting of at least three conjugated walls, and on one of the walls 3 of the housing on the inside there is a device for selecting and completing goods, in particular for selecting clothes and accessories, equipped with reader 4 RFID tags with antenna 5, and containing a monitor 6, connected to a computer 7 with a database on the acquisition of goods, in which each piece of clothing is presented in a photograph of a set of clothes As worn by a model drawn up by combining the selected buyer garment with supplements from the store assortment or its trading partners. At the same time, the monitor is made with a touch screen, which displays at least a catalog of store products with the option to select sections, and on the main field of the display are images of items of clothing selected by the buyer, and a photograph of the model dressed in a clothing set containing at least one an item of clothing selected by the buyer, and additions from the database for completing goods, also displays information about the selected items of clothing, additions offered in the clothing set, and interactive elements interface, allowing to find out the availability of products and their characteristics, to get online, to place an order selected goods, to reserve or pay for goods in a self-service mode using the interface of the device for the selection and acquisition of goods and means of payment of the goods placed on the wall of the dressing cabin.

Preferably, the monitor screen would be in the form of a multi-touch display.

In another embodiment of the claimed interactive fitting room, the monitor of the device for selecting and completing goods placed on the inside of the cabin body wall is made in the form of a monitor mirror.

The case of the declared fitting room, consisting of three mating walls, on the fourth side contains a curtain 8 or a sliding wall for access to the visitors' cabin.

The interactive fitting room, as mentioned above, contains means for paying for goods, which are located on the wall of the cabin next to the monitor 6 and are made, for example, in the form of a bill acceptor 9, a tracker 10 for plastic cards, a device for printing a check and a device for issuing change ( not shown in the drawing).

The computer device for the selection and acquisition of goods installed in the interactive fitting room, can be configured to access the Internet.

At least the following interface elements are located in the lower part of the display of the specified computer: the "home" button - to return to the program start page, the "basket" button to make a purchase or reserve a product.

The “basket” interface button is made with the ability to open the “selected goods” field on the display containing information about the products selected by the buyer, and interface elements that allow you to reserve the goods, abandon the purchase by clicking the “delete” button, the “complete home purchase” button having saved the contents of the basket with the ability to open the basket page from a computer located remotely, the “continue shopping” button with the option to return to the shopping interface, as well as pay for the goods by clicking the “pay now” button.

The “pay now” button is configured to select the following payment methods: credit card, cash, electronic money, remotely pay for a purchase by a third party, pay with a store card.

In addition, the touch screen interface is configured to “finish the purchase of the house” by placing and saving the image of the selected product in a virtual “basket” with the ability to open the “basket” from a computer located remotely, select a payment option and pay for the goods.

In addition, we note that in the fitting room, the means for photo and video are not usually placed, since the computer is usually equipped with Internet access, and it is advisable to eliminate the risk of dressing processes entering the network.

Note that the term RFID (from the English Radio Frequency IDentification, radio frequency identification) denotes a method of automatic identification of objects in which data stored in the so-called transponders or RFID tags are read or written using radio signals.

Examples of the utility model.

In the outerwear store on the trading floor there are several interactive fitting rooms for cabins containing a device for selecting and completing goods placed on one of the walls of the cabin body 3 on the inside, designed to select clothes and accessories, conditionally called “Electronic Consultant”. The cab entrance is buried with a curtain 8. Monitor 6 of the device is made with a multi-touch display equipped with interface elements with a choice of possible actions.

If the buyer enters the fitting room 1 with the goods (outerwear), then the RFID tag on the product falls into the coverage area of the antenna 5 of the reader 4 of the RFID tags. The characteristics of the goods are read and transferred to the computer 7. The computer processor processes the information and refers to the database for the acquisition of goods, in which each item of clothing available in the store as goods is presented in a photograph of a set of clothes worn on a model made up of a combination of the selected the buyer of the item with additions from the assortment of the store. Images of clothing items selected by the buyer appear on display 6. An image, for example, of the first clothing item considered, appears as part of a clothing set in the central photograph of the model. The mentioned database is compiled with the participation of professional designers, stylists and outerwear designers who have good taste and professional knowledge on the optimal combination of clothing in a single ensemble. To select alternative options, the buyer can additionally view ideas and images of other combinations of things in clothing sets in the bottom line (turntable) of the display interface. Moreover, all the proposed options for images contain the item originally selected by the buyer. If you like one of the proposed options, the buyer can take the proposed additions on the trading floor and try on a set of clothes. Having made a purchase decision, the buyer selects a branded package of the appropriate size, places his purchases in it, hangs the package for fastening in the field of the RFID tag reader. The goods are read, images of things and information about their value is displayed on display 6. If necessary, the buyer edits the specified information and confirms the purchase. A device for selecting and picking goods through an interactive display interface offers to choose a payment method. The buyer chooses a convenient payment method, for example, a credit card. Pays for the goods. The computer deactivates the tags and changes the status of the goods in the database to "paid". The device for printing a check, placed on the wall of the cab next to the monitor, gives the buyer a check. The buyer picks up the check, the package with purchases and leaves the store.

If the store is located in a busy place, and a large flow of customers passes through it, it is advisable to equip each interactive fitting room with the means to pay for the purchase in order to expedite and make payment for the selected goods more convenient. This symptom is significant in conditions of a large flow of buyers, since for many buyers an obstacle to purchasing a product is the queue at the cash desk, since a modern buyer does not want to spend time waiting in line and, seeing the queue, leaves the already selected product, refusing to buy.

Placing funds to pay for purchases on each device of interactive equipment installed directly on the trading floor completely removes the queue problem at the cash desk, which is especially important on holidays and for those in a hurry.

An interactive fitting room significantly expands the functionality of retail equipment, allows a retail store to increase sales, keep sales statistics taking into account customer behavior, track the movement of things in the store’s hall, optimize the shopping process and the process of paying for goods.

When choosing clothes, the declared equipment allows automated selection of stylish combinations of items of clothing for direct offer to the buyer, taking into account one or more items of clothing originally selected by the buyer.

Claims (10)

1. Interactive fitting cabin, comprising a housing consisting of at least three mating walls, characterized in that on the wall of the housing on the inside there is a device for selecting and completing goods, in particular for selecting clothes and accessories, equipped with an RFID tag reader with an antenna containing a monitor, a computer with a database for completing goods, in which each item of clothing is presented in a photograph of a set of clothes worn on a model made up of a combination of the selected the buyer of the item of clothing with additions from the assortment of the store or its trading partners, while the monitor is made with a touch screen that displays at least a catalog of store products with a choice of sections, and on the main display field there are images of items of clothing selected by the buyer, and a photograph of a model dressed in a set of clothes containing at least one piece of clothing selected by the buyer, and additions from the database for the acquisition of goods, also displays information about early items of clothing, about the additions offered in the clothing set, and interactive interface elements that allow you to find out the availability of goods and their characteristics, place an order for the selected goods, reserve or pay for goods in self-service using the device’s interface to select and complete goods and means of payment for goods placed on the wall of the fitting room. 2. The interactive fitting room according to claim 1, characterized in that the monitor screen is made in the form of a multi-touch display. 3. The interactive fitting room according to claim 1, characterized in that the monitor of the device for selecting and picking goods placed on the inside of the cabinet wall of the fitting room is made in the form of a monitor mirror. 4. The interactive fitting room according to claim 1, characterized in that its body, consisting of three conjugated walls, on the fourth side contains a curtain or a sliding wall. 5. The interactive fitting room according to claim 1, characterized in that the means for paying for the goods are located on the wall of the cabin next to the monitor and are made in the form of a bill acceptor, a tracker for plastic cards, a device for printing a check and a device for issuing change. 6. The interactive fitting room according to claim 1, characterized in that the computer of the device for selecting and picking goods is configured to access the Internet. 7. The interactive fitting room according to claim 6, characterized in that at least the following interface elements are located in the lower part of the display: home button - to return to the program start page, basket button for making a purchase or reservation of goods . 8. The interactive fitting room according to claim 7, characterized in that the “basket” button is configured to open the “selected goods” field on the display containing information about the goods selected by the buyer and interface elements that allow you to reserve the goods, refuse to purchase, by clicking the button - “delete”, “finish the purchase of the house”, saving the contents of the basket with the ability to open the basket page from a remote computer, “continue shopping” with the option to return to the shopping interface, and also pay for the goods by clicking the “pay to thread now. " 9. The interactive fitting room according to claim 9, characterized in that the “pay now” button is configured to select the following payment methods: credit card, cash, electronic money, remotely paying for a purchase by a third party, paying with a store card. 10. The interactive fitting room according to claim 6, characterized in that the touch screen interface is configured to “finish the purchase of the house” by placing and saving the image of the selected product in a virtual “basket” with the ability to open the “basket” from a remote computer, select the option payment and pay for the goods.

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