NL1015165C2 - Communicatiesysteem. - Google Patents

Communicatiesysteem. Download PDF

Info

Publication number
NL1015165C2
NL1015165C2 NL1015165A NL1015165A NL1015165C2 NL 1015165 C2 NL1015165 C2 NL 1015165C2 NL 1015165 A NL1015165 A NL 1015165A NL 1015165 A NL1015165 A NL 1015165A NL 1015165 C2 NL1015165 C2 NL 1015165C2
Authority
NL
Netherlands
Prior art keywords
user
data
personal assistant
terminal
server
Prior art date
Application number
NL1015165A
Other languages
English (en)
Dutch (nl)
Inventor
Jannes Aasman
Johannes Jan Kardol
Robertus Johannes Nico Kalberg
Original Assignee
Koninkl Kpn Nv
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Koninkl Kpn Nv filed Critical Koninkl Kpn Nv
Priority to NL1015165A priority Critical patent/NL1015165C2/nl
Priority to US10/275,492 priority patent/US7397912B2/en
Priority to EP01943358.0A priority patent/EP1284084B1/fr
Priority to AU2001265954A priority patent/AU2001265954A1/en
Priority to PCT/EP2001/005482 priority patent/WO2001086928A1/fr
Application granted granted Critical
Publication of NL1015165C2 publication Critical patent/NL1015165C2/nl

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/60Semi-automatic systems, i.e. in which the numerical selection of the outgoing line is under the control of an operator
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/0024Services and arrangements where telephone services are combined with data services
    • H04M7/0036Services and arrangements where telephone services are combined with data services where the data service is an information service
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/0024Services and arrangements where telephone services are combined with data services
    • H04M7/0042Services and arrangements where telephone services are combined with data services where the data service is a text-based messaging service
    • H04M7/0048Services and arrangements where telephone services are combined with data services where the data service is a text-based messaging service where the text-based messaging service is a Short Message Service
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/0024Services and arrangements where telephone services are combined with data services
    • H04M7/0054Services and arrangements where telephone services are combined with data services where the data service is an electronic mail service

Landscapes

  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
NL1015165A 2000-05-12 2000-05-12 Communicatiesysteem. NL1015165C2 (nl)

Priority Applications (5)

Application Number Priority Date Filing Date Title
NL1015165A NL1015165C2 (nl) 2000-05-12 2000-05-12 Communicatiesysteem.
US10/275,492 US7397912B2 (en) 2000-05-12 2001-05-11 Communication system employing a personal assistant server and a personal assistant terminal
EP01943358.0A EP1284084B1 (fr) 2000-05-12 2001-05-11 Systeme de communication
AU2001265954A AU2001265954A1 (en) 2000-05-12 2001-05-11 Communication system
PCT/EP2001/005482 WO2001086928A1 (fr) 2000-05-12 2001-05-11 Systeme de communication

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
NL1015165 2000-05-12
NL1015165A NL1015165C2 (nl) 2000-05-12 2000-05-12 Communicatiesysteem.

Publications (1)

Publication Number Publication Date
NL1015165C2 true NL1015165C2 (nl) 2001-11-13

Family

ID=19771359

Family Applications (1)

Application Number Title Priority Date Filing Date
NL1015165A NL1015165C2 (nl) 2000-05-12 2000-05-12 Communicatiesysteem.

Country Status (5)

Country Link
US (1) US7397912B2 (fr)
EP (1) EP1284084B1 (fr)
AU (1) AU2001265954A1 (fr)
NL (1) NL1015165C2 (fr)
WO (1) WO2001086928A1 (fr)

Families Citing this family (23)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7464045B2 (en) * 2001-02-14 2008-12-09 The Workplace Helpline, Llc Method and apparatus for managing workplace services and products
US7912206B2 (en) * 2004-07-30 2011-03-22 Miller John S Technique for providing a personalized electronic messaging service through an information assistance provider
US20060230117A1 (en) * 2005-04-08 2006-10-12 Cisco Technology, Inc. System and method for message prioritization
WO2008011454A2 (fr) 2006-07-18 2008-01-24 Chacha Search, Inc. Système de recherche anonyme utilisant des chercheurs humains
US8782069B2 (en) * 2009-06-11 2014-07-15 Chacha Search, Inc Method and system of providing a search tool
US10782986B2 (en) 2018-04-20 2020-09-22 Facebook, Inc. Assisting users with personalized and contextual communication content
US10978056B1 (en) 2018-04-20 2021-04-13 Facebook, Inc. Grammaticality classification for natural language generation in assistant systems
US11715042B1 (en) 2018-04-20 2023-08-01 Meta Platforms Technologies, Llc Interpretability of deep reinforcement learning models in assistant systems
US11115410B1 (en) 2018-04-20 2021-09-07 Facebook, Inc. Secure authentication for assistant systems
US11886473B2 (en) 2018-04-20 2024-01-30 Meta Platforms, Inc. Intent identification for agent matching by assistant systems
US10896295B1 (en) 2018-08-21 2021-01-19 Facebook, Inc. Providing additional information for identified named-entities for assistant systems
US10949616B1 (en) 2018-08-21 2021-03-16 Facebook, Inc. Automatically detecting and storing entity information for assistant systems
US11442992B1 (en) 2019-06-28 2022-09-13 Meta Platforms Technologies, Llc Conversational reasoning with knowledge graph paths for assistant systems
US11657094B2 (en) 2019-06-28 2023-05-23 Meta Platforms Technologies, Llc Memory grounded conversational reasoning and question answering for assistant systems
US11567788B1 (en) 2019-10-18 2023-01-31 Meta Platforms, Inc. Generating proactive reminders for assistant systems
US11861674B1 (en) 2019-10-18 2024-01-02 Meta Platforms Technologies, Llc Method, one or more computer-readable non-transitory storage media, and a system for generating comprehensive information for products of interest by assistant systems
US11562744B1 (en) 2020-02-13 2023-01-24 Meta Platforms Technologies, Llc Stylizing text-to-speech (TTS) voice response for assistant systems
US11159767B1 (en) 2020-04-07 2021-10-26 Facebook Technologies, Llc Proactive in-call content recommendations for assistant systems
US11658835B2 (en) 2020-06-29 2023-05-23 Meta Platforms, Inc. Using a single request for multi-person calling in assistant systems
US11563706B2 (en) 2020-12-29 2023-01-24 Meta Platforms, Inc. Generating context-aware rendering of media contents for assistant systems
US11809480B1 (en) 2020-12-31 2023-11-07 Meta Platforms, Inc. Generating dynamic knowledge graph of media contents for assistant systems
US11861315B2 (en) 2021-04-21 2024-01-02 Meta Platforms, Inc. Continuous learning for natural-language understanding models for assistant systems
US11983329B1 (en) 2022-12-05 2024-05-14 Meta Platforms, Inc. Detecting head gestures using inertial measurement unit signals

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0026165A1 (fr) * 1979-09-25 1981-04-01 Kurt Paulsson Autocommutateur privé comportant des moyens d'interception
WO1996011542A2 (fr) * 1994-09-30 1996-04-18 Wildfire Communications, Inc. Soutien d'expert sur reseau

Family Cites Families (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5574784A (en) * 1992-11-20 1996-11-12 Lucent Technologies Inc. Dynamic admission control for telecommunications relay service with text-to-speech synthesis
US6810243B2 (en) * 2001-04-30 2004-10-26 Lucent Technologies Inc. Surrogate service attendant

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0026165A1 (fr) * 1979-09-25 1981-04-01 Kurt Paulsson Autocommutateur privé comportant des moyens d'interception
WO1996011542A2 (fr) * 1994-09-30 1996-04-18 Wildfire Communications, Inc. Soutien d'expert sur reseau

Non-Patent Citations (3)

* Cited by examiner, † Cited by third party
Title
HENRY G. JUD ET AL: "A modern integrated PABX with centralized message recording and remote distribution", NATIONAL TELECOMMUNICATIONS CONFERENCE, vol. 3, 29 November 1981 (1981-11-29) - 3 December 1981 (1981-12-03), NEW ORLEANS US, pages F.3.3.1 - F.3.3.4, XP002156040 *
J.W. TIMKO: "AT&T SYSTEMS ARCHITECTURE", AT&T TECHNOLOGY, vol. 2, no. 3, 1987, Short Hills US, pages 4 - 13, XP002156039 *
R.G. CARR: "5ESSTM Switch ISDN Services", INTERNATIONAL SWITCHING SYMPOSIUM, 15 March 1987 (1987-03-15) - 20 March 1987 (1987-03-20), PHOENIX ARIZONA US, pages 343 - 351, XP002156038 *

Also Published As

Publication number Publication date
EP1284084B1 (fr) 2017-02-15
US20040030751A1 (en) 2004-02-12
WO2001086928A1 (fr) 2001-11-15
EP1284084A1 (fr) 2003-02-19
AU2001265954A1 (en) 2001-11-20
US7397912B2 (en) 2008-07-08

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Legal Events

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PD2B A search report has been drawn up
VD1 Lapsed due to non-payment of the annual fee

Effective date: 20091201