AU2001265954A1 - Communication system - Google Patents

Communication system

Info

Publication number
AU2001265954A1
AU2001265954A1 AU2001265954A AU6595401A AU2001265954A1 AU 2001265954 A1 AU2001265954 A1 AU 2001265954A1 AU 2001265954 A AU2001265954 A AU 2001265954A AU 6595401 A AU6595401 A AU 6595401A AU 2001265954 A1 AU2001265954 A1 AU 2001265954A1
Authority
AU
Australia
Prior art keywords
communication system
communication
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU2001265954A
Inventor
Jannes Aasman
Robertus Johannes Nicolaas Kalberg
Johannes Jan Kardol
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Koninklijke KPN NV
Original Assignee
Koninklijke KPN NV
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Koninklijke KPN NV filed Critical Koninklijke KPN NV
Publication of AU2001265954A1 publication Critical patent/AU2001265954A1/en
Abandoned legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/60—Semi-automatic systems, i.e. in which the numerical selection of the outgoing line is under the control of an operator
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/0024—Services and arrangements where telephone services are combined with data services
    • H04M7/0036—Services and arrangements where telephone services are combined with data services where the data service is an information service
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/0024—Services and arrangements where telephone services are combined with data services
    • H04M7/0042—Services and arrangements where telephone services are combined with data services where the data service is a text-based messaging service
    • H04M7/0048—Services and arrangements where telephone services are combined with data services where the data service is a text-based messaging service where the text-based messaging service is a Short Message Service
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/0024—Services and arrangements where telephone services are combined with data services
    • H04M7/0054—Services and arrangements where telephone services are combined with data services where the data service is an electronic mail service
AU2001265954A 2000-05-12 2001-05-11 Communication system Abandoned AU2001265954A1 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
NL1015165A NL1015165C2 (en) 2000-05-12 2000-05-12 Communication system.
NL1015165 2000-05-12
PCT/EP2001/005482 WO2001086928A1 (en) 2000-05-12 2001-05-11 Communication system

Publications (1)

Publication Number Publication Date
AU2001265954A1 true AU2001265954A1 (en) 2001-11-20

Family

ID=19771359

Family Applications (1)

Application Number Title Priority Date Filing Date
AU2001265954A Abandoned AU2001265954A1 (en) 2000-05-12 2001-05-11 Communication system

Country Status (5)

Country Link
US (1) US7397912B2 (en)
EP (1) EP1284084B1 (en)
AU (1) AU2001265954A1 (en)
NL (1) NL1015165C2 (en)
WO (1) WO2001086928A1 (en)

Families Citing this family (22)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7464045B2 (en) 2001-02-14 2008-12-09 The Workplace Helpline, Llc Method and apparatus for managing workplace services and products
US7912206B2 (en) * 2004-07-30 2011-03-22 Miller John S Technique for providing a personalized electronic messaging service through an information assistance provider
US20060230117A1 (en) * 2005-04-08 2006-10-12 Cisco Technology, Inc. System and method for message prioritization
US8280921B2 (en) 2006-07-18 2012-10-02 Chacha Search, Inc. Anonymous search system using human searchers
US8782069B2 (en) * 2009-06-11 2014-07-15 Chacha Search, Inc Method and system of providing a search tool
US11115410B1 (en) 2018-04-20 2021-09-07 Facebook, Inc. Secure authentication for assistant systems
US10978056B1 (en) 2018-04-20 2021-04-13 Facebook, Inc. Grammaticality classification for natural language generation in assistant systems
US11715042B1 (en) 2018-04-20 2023-08-01 Meta Platforms Technologies, Llc Interpretability of deep reinforcement learning models in assistant systems
US20190327330A1 (en) 2018-04-20 2019-10-24 Facebook, Inc. Building Customized User Profiles Based on Conversational Data
US11886473B2 (en) 2018-04-20 2024-01-30 Meta Platforms, Inc. Intent identification for agent matching by assistant systems
US10896295B1 (en) 2018-08-21 2021-01-19 Facebook, Inc. Providing additional information for identified named-entities for assistant systems
US10949616B1 (en) 2018-08-21 2021-03-16 Facebook, Inc. Automatically detecting and storing entity information for assistant systems
US11657094B2 (en) 2019-06-28 2023-05-23 Meta Platforms Technologies, Llc Memory grounded conversational reasoning and question answering for assistant systems
US11442992B1 (en) 2019-06-28 2022-09-13 Meta Platforms Technologies, Llc Conversational reasoning with knowledge graph paths for assistant systems
US11861674B1 (en) 2019-10-18 2024-01-02 Meta Platforms Technologies, Llc Method, one or more computer-readable non-transitory storage media, and a system for generating comprehensive information for products of interest by assistant systems
US11567788B1 (en) 2019-10-18 2023-01-31 Meta Platforms, Inc. Generating proactive reminders for assistant systems
US11562744B1 (en) 2020-02-13 2023-01-24 Meta Platforms Technologies, Llc Stylizing text-to-speech (TTS) voice response for assistant systems
US11159767B1 (en) 2020-04-07 2021-10-26 Facebook Technologies, Llc Proactive in-call content recommendations for assistant systems
US11658835B2 (en) 2020-06-29 2023-05-23 Meta Platforms, Inc. Using a single request for multi-person calling in assistant systems
US11563706B2 (en) 2020-12-29 2023-01-24 Meta Platforms, Inc. Generating context-aware rendering of media contents for assistant systems
US11809480B1 (en) 2020-12-31 2023-11-07 Meta Platforms, Inc. Generating dynamic knowledge graph of media contents for assistant systems
US11861315B2 (en) 2021-04-21 2024-01-02 Meta Platforms, Inc. Continuous learning for natural-language understanding models for assistant systems

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0026165B1 (en) * 1979-09-25 1984-04-11 Kurt Paulsson Private automatic branch exchange (pabx) with interception facility
US5574784A (en) * 1992-11-20 1996-11-12 Lucent Technologies Inc. Dynamic admission control for telecommunications relay service with text-to-speech synthesis
US5652789A (en) * 1994-09-30 1997-07-29 Wildfire Communications, Inc. Network based knowledgeable assistant
US6810243B2 (en) * 2001-04-30 2004-10-26 Lucent Technologies Inc. Surrogate service attendant

Also Published As

Publication number Publication date
EP1284084A1 (en) 2003-02-19
EP1284084B1 (en) 2017-02-15
US20040030751A1 (en) 2004-02-12
NL1015165C2 (en) 2001-11-13
WO2001086928A1 (en) 2001-11-15
US7397912B2 (en) 2008-07-08

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