MX2016006772A - Gestion de tienda activada por cliente. - Google Patents

Gestion de tienda activada por cliente.

Info

Publication number
MX2016006772A
MX2016006772A MX2016006772A MX2016006772A MX2016006772A MX 2016006772 A MX2016006772 A MX 2016006772A MX 2016006772 A MX2016006772 A MX 2016006772A MX 2016006772 A MX2016006772 A MX 2016006772A MX 2016006772 A MX2016006772 A MX 2016006772A
Authority
MX
Mexico
Prior art keywords
customer
products
site
store
product
Prior art date
Application number
MX2016006772A
Other languages
English (en)
Inventor
J Taylor Robert
J Vasgaard Aaron
S Cruz Jeffrey
S Majumdar Sayak
S Hoheisal Christopher
Original Assignee
Wal Mart Stores Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Wal Mart Stores Inc filed Critical Wal Mart Stores Inc
Publication of MX2016006772A publication Critical patent/MX2016006772A/es

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0223—Discounts or incentives, e.g. coupons or rebates based on inventory
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087—Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0281—Customer communication at a business location, e.g. providing product or service information, consulting

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Strategic Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Development Economics (AREA)
  • Economics (AREA)
  • General Physics & Mathematics (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Theoretical Computer Science (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Human Resources & Organizations (AREA)
  • Tourism & Hospitality (AREA)
  • Game Theory and Decision Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)

Abstract

En algunas modalidades, se describen sistemas, aparatos y métodos que utilizan realimentación de cliente para obtener inteligencia de tienda y responder automáticamente al cliente sin necesidad de implicar un asociado de tienda o empleado, por lo que permite que los empleados continúen con otras tareas. Por ejemplo, los clientes pueden proporcionar realimentación por un producto particular que no se encuentra en los estantes y que aconseja sacar uno (si se encuentra en el sitio, tal como en una bodega) u ofrece la oportunidad de comprar el producto o aconseja una ubicación alternativa en el sitio o fuera del sitio donde puede encontrarse el producto. El sistema, método o aparato también puede identificar productos que la tienda debería agregar a su clasificación de productos basándose en tales consultas de clientes y/o puede tomar medidas automatizadas en respuesta a (por ejemplo, generar solicitudes de recolección, generar pedidos de productos, informar nuevos productos potenciales para agregar a las ofertas, etc.).
MX2016006772A 2015-05-27 2016-05-24 Gestion de tienda activada por cliente. MX2016006772A (es)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US201562167075P 2015-05-27 2015-05-27

Publications (1)

Publication Number Publication Date
MX2016006772A true MX2016006772A (es) 2017-01-13

Family

ID=56369858

Family Applications (1)

Application Number Title Priority Date Filing Date
MX2016006772A MX2016006772A (es) 2015-05-27 2016-05-24 Gestion de tienda activada por cliente.

Country Status (4)

Country Link
US (2) US10282743B2 (es)
CA (1) CA2931505A1 (es)
GB (1) GB2540661A (es)
MX (1) MX2016006772A (es)

Families Citing this family (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US11869022B2 (en) * 2012-11-09 2024-01-09 Whitewater West Industries Ltd. System and method for tracking guests or collecting feedback for an entertainment attraction
US9911097B2 (en) * 2015-08-03 2018-03-06 Wal-Mart Stores, Inc. Out of stock item tracking at retail sales facilities
CN109155021B (zh) * 2016-03-18 2022-04-15 沃尔玛阿波罗有限责任公司 用于管理由顾客从零售商购买的产品的库存的系统和方法
US10846996B2 (en) 2016-04-25 2020-11-24 Standard Cognition Corp. Registry verification for a mechanized store using radio frequency tags
US11042834B2 (en) * 2017-01-12 2021-06-22 Vocollect, Inc. Voice-enabled substitutions with customer notification
US10136259B1 (en) * 2017-05-03 2018-11-20 Intermec, Inc. Pick and put location verification utilizing RF received signal strength
US10535198B2 (en) 2017-06-09 2020-01-14 Walmart Apollo, Llc Systems and methods for an augmented display system
CN108932650A (zh) * 2018-03-31 2018-12-04 广东顺德科顺电子商务有限公司 一种导航生产的电子商务交易系统
US11157930B1 (en) * 2018-06-26 2021-10-26 Amazon Technologies, Inc. Systems and methods for defining candidate and target locations based on items and user attributes
US11263567B2 (en) 2018-07-03 2022-03-01 Target Brands, Inc. Demand aware replenishment system
US11537985B2 (en) 2019-09-26 2022-12-27 International Business Machines Corporation Anonymous inventory tracking system
US11423339B2 (en) * 2020-03-24 2022-08-23 Bank Of America Corporation Cognitive automation platform for dynamic resource management and control

Family Cites Families (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CA2350291A1 (en) 2000-07-25 2002-01-25 Ncr Corporation System and method for stocking products with an electronic price label system
US20030023483A1 (en) * 2001-07-25 2003-01-30 Messner Amy E. System and method for managing consumer purchasing data
US20060163349A1 (en) 2004-09-30 2006-07-27 W5 Networks, Inc. Wireless systems suitable for retail automation and promotion
US7347361B2 (en) 2005-06-13 2008-03-25 Robert Lovett System, method and program product for account transaction validation
US7810720B2 (en) 2005-06-13 2010-10-12 Robert Lovett Account payment using barcode information exchange
US7543741B2 (en) 2005-06-13 2009-06-09 Robert Lovett System, method and program product for credit card transaction validation
WO2007048035A2 (en) 2005-10-20 2007-04-26 T3C, Inc. Apparatus and method for analyzing out of stock conditions
US20080097769A1 (en) 2006-10-20 2008-04-24 Galvin Brian W Systems and methods for providing customer feedback
US8321303B1 (en) 2007-04-02 2012-11-27 Checkpoint Systems, Inc. Retail product out-of-stock detection and dynamic scripting
US20100070338A1 (en) * 2008-09-12 2010-03-18 At&T Intellectual Property I, L.P. Anticipatory inventory management via electronic shopping lists
WO2010048375A1 (en) 2008-10-22 2010-04-29 Newzoom, Inc. Vending store inventory management and reporting system
WO2012172561A1 (en) 2011-06-14 2012-12-20 Tata Consultancy Services Limited Enterprise information fusion
US20140279291A1 (en) 2013-03-14 2014-09-18 Toshiba Global Commerce Solutions Holdings Corporation Systems and methods for communicating to a computing device information associated with the replenishment status of a retail item

Also Published As

Publication number Publication date
GB2540661A (en) 2017-01-25
CA2931505A1 (en) 2016-11-27
US20190236635A1 (en) 2019-08-01
GB201609095D0 (en) 2016-07-06
US20160350787A1 (en) 2016-12-01
US10282743B2 (en) 2019-05-07

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