KR960002164B1 - Intelligent network service data alteration system - Google Patents

Abstract

a local switch for receiving a service call from a service subscriber; a service switch connected to the local switch, for transmitting an intelligent network service call; a common line signal network connected to the service switch, for transmitting service control information; a service control system connected to the common line signal network, for controlling the service call in a network; a service data managing system connected to the service control system, for managing the service to the service operator; and a service management interface system for interfacing the service data managing system and the service switch.

Description

Apparatus and method for updating intelligent network service data using telephone

1 is a network diagram for intelligent network service processing to which the present invention is applied.

2 is a network diagram for updating an intelligent network service subscriber data according to the present invention.

3 is a functional structure diagram of a service management interface system for updating an intelligent network service subscriber data according to the present invention.

4 is a process flow diagram for retrieving intelligent network service subscriber data.

5 is a flowchart of processing for changing an intelligent network service subscriber data according to the present invention.

* Explanation of symbols for main parts of the drawings

101: SCP (Service Control System) 102: CCSN (Common Line Signaling Network)

103: SSP (Service Exchange) 104: LE (City Exchange)

105: telephone 106: SMIS (Service Management Interface System)

107 SMS (Service Management System)

The present invention provides an intelligent network service data updating apparatus and method using a telephone that can provide a new advanced service to a service subscriber by adding a service management interface system (SMIS) to an intelligent network service system provided by existing public telephone network (PSTN) and intelligent network. It is about.

Currently, communication network for general intelligent network service processing is composed of telephone, local exchange (LE), service exchange (SSP), common line signaling network (CCSN), service control system (SCP) and service data management system (SMS). In addition, since the service subscriber data can be updated off-line by the service / network operator, the service subscriber data cannot be directly updated by the service subscriber, and is off-line by the service / network operator. There is a problem that it is impossible to update the service quickly because only processing is possible.

In order to solve the above problems, the present invention enables intelligent network service subscribers to update their service subscriber data, thereby not only providing high-quality services to service subscribers and service users, but also improving service utilization rates of service users. It is an object of the present invention to provide an intelligent network service data update apparatus and method using a telephone that can be maximized.

In order to achieve the above object, the hardware configuration of the present invention includes a local exchange means for receiving a service call from a service subscriber, a service exchange means for transmitting an intelligent network service call connected to the local exchange means, and connected to the service exchange means. A common line signal network for transmitting service control information, a service control system connected to the common line signal network to perform a function of controlling a service call in a network dimension, and a service control system connected to the service control system to manage a service by a service operator. An intelligent network service data updater having a service management system; And a service management interface system for an interface between the service data management system and the service exchange means, wherein the data update method in the configuration includes a service management interface when an intelligent network service subscriber requests retrieval of service subscriber data. The system requests the password matching entered by the subscriber to the service management system to confirm the search eligibility of the service subscriber data. After performing the first step, if the search eligibility is confirmed, the service management interface system selects a search menu. Requesting the service subscriber to select a search menu, and after performing the second step, the service management interface system automatically retrieves the subscriber data, transfers the search contents to the subscriber by voice guidance, and calls upon request to release the call. Release and In the third step of terminating the retrieval process after the billing process, when the intelligent network service subscriber requests the change of the service subscriber data, the service management interface system requests the password matching entered by the subscriber to the service management system to qualify the change of the service subscriber data. After the fourth step of checking, after performing the fourth step, if the change eligibility is confirmed, the service management interface system requests the service menu selection to allow the service subscriber to select the change menu, and after performing the fifth step, The control system automatically changes the subscriber data, transfers the change to the subscriber by voice guidance, and the sixth step of terminating the change process after the call release and billing processing is requested.

Hereinafter, with reference to the accompanying drawings will be described an embodiment of the present invention;

1 is a configuration diagram of an intelligent network applied to the present invention, in which 101 is a service control system (SCP), 102 is a common line signaling network (CCSN), 103 is a service exchanger (SSP), and 104 is a local exchange (LE). , 105 denotes a telephone, and 107 denotes a service management system (SMS).

As shown in the figure, the present invention includes a local exchange 104 that receives a service call from a service subscriber, a service exchange 103 that performs a function of connecting an intelligent network service call to the service control system 101, and service control information. It consists of a common line signal network 102 to perform a function to deliver a service, a service control system 101 to perform a function to control a service call at the network level, and a service management system 107 to manage a service by a service operator. do.

FIG. 2 is a diagram of a communication network structure for service processing when a service subscriber data update function is added to the process structure for processing an intelligent network service of FIG. 1, where 106 is a service management interface system.

As shown in the figure, starting from the telephone 105 to perform the service data update function, the local exchange / service exchange 104/103, the service management interface system 106, the service data management system 107 and the service. It consists of a series of systems connected to the control system 101, the interface between the service management interface system and the service data management system 107 and the service management interface system 106, the local exchange / service exchange (104/103) and An interface between the service management interface system 106 is added and configured.

3 is a structural diagram of a service management interface system, where 300 is a service control system, 301 is a common line signal network, 302 is a service data management system interface module (SMS I / F), 303 is a number reception / service processing module, 304 denotes a controller module, 305 denotes a public telephone network subscriber interface module (PSTN I / F), 307 denotes a voice synthesis processing module, and 308 denotes a voice guide storage device.

As shown in the figure, the SMS I / F module 203 performing an interface function for communicating with the service control system 300, the common line signaling network 301, the service data management system, and the telephone of the service subscriber. Of the number reception / service processing module 303 which performs a processing function for the data update request from the controller, the controller module 304 which controls and manages the entire internal function module, and the voice data storage device 308. A service management interface system including a voice synthesis processing module 307 that reads data and plays a voice for automatic voice guidance, and a voice guidance storage device 308 that stores related guide voice as data. 309), a PSIN I / F module 305 for performing a communication processing function with the service subscriber.

4 is a process flow for retrieving service subscriber data during intelligent network service subscriber data update.

When the intelligent network service subscriber generates a service subscriber data retrieval request from the telephone 401 to retrieve his service subscriber data, the processing procedure for determining whether to qualify for the intelligent network service subscriber data retrieval is Off-hook ( 411) and after a service request occurs (413), after the routing process for basic call processing and service data update in the LE / SSP 104/103 (412, 414), the service management interface system 106 after the service data update request processing, A message inquiring the password to the service subscriber is delivered to the service subscriber (416) and the password entered by the service subscriber to the service data management system 106 (417) to determine whether the password request is eligible for retrieval. After contacting (107) (418,419), the service eligibility checks the password (420) to verify the eligibility. Check (421).

If the search qualification is confirmed, the service management interface system 106 delivers a message to the service subscriber for the service subscriber to make a menu selection (422), the service subscriber enters the desired menu selection number information and the service management interface system 106. It accepts this information (423), processes the selection menu, requests the relevant data (424) and delivers a message requesting the service subscriber for the number information to be retrieved (425). The service subscriber forwards the number information to be searched to the service management interface system 106 (426).

The service management interface system 106 has voice information with service subscriber data and voice guidance information retrieved and read from the subscriber data storage 404 of the service data management system 107 with the number information entered by the service subscriber 401. The relevant voice guide data in the guide storage device 403 is read, and the voice synthesis processing device 307 reproduces the related voice (427 to 430) to automatically perform voice guidance to the service subscribers (431).

When the call release request is made to the LE / SSP 104/103 at the time of on-hook (433), the call release request is made to the service management interface system 106, and the call release processing and billing processing are terminated. 434,435).

5 is a process flow for changing service subscriber data during intelligent network service subscriber data update.

When the intelligent network service subscriber generates a service subscriber data change request from the telephone 501 to change his service subscriber data, the processing procedure for determining whether the intelligent network service subscriber data change eligibility occurs when an off hook and a service request occur ( The service management interface system 106 transmits a message for inquiring the password to the service subscriber to the service subscriber (512, 514, 515, 516), and passes the password inputted by the service subscriber back to the service data management system 107 (517 to 519). Inquire the service data management system 107 of the change eligibility and confirm the change eligibility (520, 521).

When the change qualification is confirmed, the service management interface system 106 transmits a message to the service subscriber so that the service subscriber can make a menu selection (522), the service subscriber inputs the desired menu selection number information (523), and the service management interface system. 106 receives the information and delivers a message requesting the service subscriber for the number information to be changed (524, 525). The service subscriber 501 transmits the target number information to be changed to the service management interface system 106 (526).

After changing the subscriber data desired by the service subscriber in the subscriber data storage 504 of the service control system 101 with the number information entered by the service subscriber 501, the service control system 101 sends a change confirmation message. The data is transmitted to the service data management system 503, and the service data management system 107 changes the subscriber data in the subscriber data storage 503 (527 to 523), and the subscriber data changed by the service data management system 107 is changed. When the message is transmitted to the service management interface system 106 through the message 533, the service management interface system 106 stores the changed subscriber data received from the service data management system 107 and the voice announcement storage device 308 of FIG. Read the related voice guidance information and play the related voice guidance in the speech synthesis processing device 307 of FIG. The voice data is automatically voiced to the service subscriber (534).

When the call release request is made to the LE / SSP 104/103 at the time of on-hook (535), the service management interface system 106 requests the call release and terminates after the call release processing and billing processing. (537,538).

Accordingly, the present invention provides a service management interface system (SMIS) having a number analysis function and an automatic voice guidance function in an existing network switch / service switch, a switch, a service data management system, and a service control system in an intelligent network for service processing. By connecting and updating service subscriber data in the service data management system and service control system quickly, it is possible to provide high-quality services to service subscribers and service users, and also the service processing procedure between the existing telephone and the local exchange / service exchange. And by using an additional voice synthesis device of the service management interface system (SMIS), it is possible to minimize the change of the existing communication network and the service processing procedure to provide the service subscriber data update function.

Claims (7)

It is connected to the city exchange means 104 for receiving a service call from a service subscriber, the service exchange means 103 connected to the city exchange means 104 for delivering an intelligent network service call, and the service exchange means 103 for service control. The common line signal network 102 for transmitting information to the service control system 101 and the service control system 101 that are connected to the common line signal network 102 and perform a function of controlling a service call in a network dimension. An intelligent network service data updating apparatus having a management system 107 connected to and managed by a service operator; And a service management interface system (106) for interfacing between the service data management system (107) and the service exchange means (103). The system of claim 1, wherein the service data management interface system (106) comprises; A number reception / service processing module 303 for processing data update requests from a telephone of a service subscriber, a controller module 304 for controlling and managing an entire internal function module, and an associated voice announcement. And a voice synthesis processing module 307 for performing a function of reproducing a voice for automatic voice guidance by reading the data of the voice guidance storage means 308 and storing the data as voice guide storage means 308. Intelligent network service data updating apparatus using a telephone. Intelligent network using a telephone having a local exchange means 104, a service exchange means 103, a common line signal network 103, a service control system 101, a service management system 107, and a service management interface system 106 In the service data updating method, when the intelligent network service subscriber requests retrieval of service subscriber data, the service management interface system 106 requests the service management system 107 to check the password entered by the subscriber and retrieves the service subscriber data. After performing the first step (411 to 421) for checking the qualification and the first step (411 to 421), if the search qualification is confirmed, the service management interface system 106 requests the search menu selection to the service subscribers. After performing the second step 422 to 426 and the second step 422 to 425, the service management interface system 106 transmits the subscriber data. The third step (427 to 435) of automatically searching and transmitting the search contents to the subscriber through voice guidance and terminating the search process after call release and billing processing when request for call release is requested, and the subscriber of the intelligent network service requests to change the service subscriber data. Then, the service management interface system 105 requests the service management system 107 to check the password entered by the subscriber to confirm the eligibility for changing the service subscriber data (steps 511 to 521). 511 to 526, when the change eligibility is confirmed, the fifth step (522 to 526) and the fifth step (522) for the service management interface system 106 to request the service menu selection to allow the service subscriber to select the change menu. 526), the service control system 101 automatically changes the subscriber data and transfers the change to the subscriber by voice guidance. The required during call release, and billing processing a sixth step (527 to 538) intelligent network service data update method using the telephone, characterized in that consisting of terminating the change process after. 4. The method of claim 3, wherein the first steps (421 to 426) are performed by the user; If the intelligent network service subscriber requests service subscriber data retrieval from the telephone to retrieve his service subscriber data, then performing routing (411 to 414) for basic call processing and service data update, and performing the above steps (401 to 414), In the service management interface system 106, after the service data update request processing, steps (415, 416) of transmitting a message for inquiring a password to the service subscriber to the service subscriber, and after performing the steps (415, 416), the password input by the service subscriber is performed. Delivering to the service data management system 106 to ask the service data management system 107 whether the password request is eligible for retrieval, and then verifying the retrieval eligibility (420) by checking the password of the service use qualification (420). Intelligent network using a telephone, characterized in that consisting of 421 How to update data services. The method of claim 3, wherein the third steps (427 to 435); The service management interface system 106 automatically performs a voice guidance to the service subscribers from the search contents read from the service data management system 107 according to the selection menu input by the service subscriber (427 to 431). After performing steps 427 to 431, if a call release request is made, a call release request is made to the service management interface system 106 and ends after call release processing and billing processing (432 to 435). Intelligent network service data update method. The method of claim 3, wherein the fourth steps (511 to 522) are performed; Determining whether to change the intelligent network service subscriber data when the intelligent network service subscriber requests to change its own service subscriber data (511 to 513), and after performing the above steps (511 to 513), the service management interface system 106 sends a password. Steps (514 to 516) of delivering a message to the service subscriber to the service subscriber, and after performing the steps (514, 516), the password entered by the service subscriber is transferred back to the service data management system 107 to change the qualification The intelligent network service data updating method using a telephone, characterized in that the step (517 to 522). The method of claim 3, wherein the sixth step (527 to 538) is; The service management interface system 106 automatically performs a voice guidance (527 to 532) on the service subscribers of the changed contents retrieved and read from the service data management system 107 according to the selection menu input by the service subscriber. After performing the steps 527 to 532, if the call release request is made, the service management interface system 106 requests the call release and ends after the call release process and the billing process (533 to 538). Intelligent network service data update method.