KR20240064600A - Method and electronic device for providing information related to membership - Google Patents

Abstract

A method of providing membership-related information in an electronic device according to various embodiments of the present invention includes receiving first information from a server based on the user's delivery address information, the user's order history information, and the user's membership subscription period. Confirming second information including information, obtaining a first input regarding the membership of the user, and preset conditions based on the first information and the second information in response to the first input and confirming whether it satisfies, and the first input may include a request for cancellation of the registered membership.

Description

Method and electronic device for providing membership-related information {METHOD AND ELECTRONIC DEVICE FOR PROVIDING INFORMATION RELATED TO MEMBERSHIP}

Various embodiments of the present disclosure relate to a method and electronic device for providing membership-related information.

With the development of online commerce, the market incorporating the subscription economy ecosystem is expanding. Paid membership for a certain period of time is becoming possible in various fields such as online shopping, watching videos, and listening to music.

Users who sign up for this paid membership can receive various benefits compared to users who do not sign up. In platforms that operate membership, it is becoming important to retain existing users who have signed up for membership, as well as new users who want to sign up for membership.

A prior document that can be referred to is Korean Patent Publication No. 2013-0109574. In the prior document, the feature of deleting the information of a user who withdraws membership or providing data to an affiliate company accordingly is disclosed, but in response to withdrawal of membership, Since provision of information to prevent withdrawal is not disclosed, methods and devices to solve this problem may be required.

(Patent Document 1) KR1020130109574 A

If a user who has signed up for a paid membership withdraws, the user who withdraws the membership will not be able to use the services that were usefully provided compared to other users who did not sign up for membership, and the platform that operates the membership will lose revenue. losses may occur.

In order to solve the above-mentioned problem, the present invention responds to a user's request for membership cancellation, and withdraws the membership cancellation request based on information about the user's membership subscription period and information about the benefits the user received through membership. The purpose is to provide a method and device for providing information that can be used.

A method of providing membership-related information in an electronic device according to various embodiments of the present invention includes receiving first information from a server based on the user's delivery address information, the user's order history information, and the user's membership subscription period. Confirming second information including information, obtaining a first input regarding the membership of the user, and preset conditions based on the first information and the second information in response to the first input and confirming whether it satisfies, and the first input may include a request for cancellation of the registered membership.

An electronic device that provides membership-related information according to various embodiments of the present invention includes a transceiver and a processor, wherein the processor receives first information from a server through the transceiver based on the user's delivery address information, and the user Confirm second information including order history information and membership subscription period information of the user, obtain a first input regarding the membership of the user, and obtain the first input and the first information in response to the first input. 2. It is confirmed whether preset conditions are met based on information, and the first input may include a request for cancellation of the registered membership.

The method of providing membership-related information according to various embodiments of the present invention has the effect of withdrawing the request for membership withdrawal by providing information related to promotions to encourage membership maintenance when a request for membership withdrawal is obtained from a user registered for membership. can be brought.

Electronic devices according to various embodiments of the present invention provide a corresponding promotion when a user registered for membership obtains an input for withdrawal of the withdrawal request after requesting membership withdrawal, so that the user becomes more interested in services related to the membership. High royalties can be achieved, which makes it possible to operate an effective membership program.

1 is a block diagram of devices for providing services according to various embodiments of the present invention.
Figure 2 is a schematic flowchart of a method for providing membership-related information in an electronic device, according to various embodiments of the present invention.
Figure 3 is a flowchart of a process for providing benefits in response to a user's input for membership in an electronic device, according to various embodiments of the present invention.
Figure 4 is an example diagram of a page where membership input is performed according to various embodiments of the present invention.
5A and 5B are exemplary diagrams providing information related to promotions according to various embodiments of the present invention.
Figure 6 is a flowchart for determining whether preset conditions are met, according to various embodiments of the present invention.
Figure 7 is a flowchart of a process in which a user's membership-related information is changed by an input for maintaining membership, according to various embodiments of the present invention.
Figure 8 is a flowchart of an order based on a user's changed membership-related information, according to various embodiments of the present invention.

The terms used in the embodiments are general terms that are currently widely used as much as possible while considering the functions in the present disclosure, but this may vary depending on the intention or precedent of a person working in the art, the emergence of new technology, etc. In addition, in certain cases, there are terms arbitrarily selected by the applicant, and in this case, the meaning will be described in detail in the relevant description. Therefore, the terms used in this disclosure should be defined based on the meaning of the term and the overall content of this disclosure, rather than simply the name of the term.

When it is said that a part “includes” a certain element throughout the specification, this means that it does not exclude other elements, but may further include other elements, unless specifically stated to the contrary. In addition, terms such as “...unit” and “...module” used in the specification refer to a unit that processes at least one function or operation, which is implemented as hardware or software, or as a combination of hardware and software. It can be.

The expression “at least one of a, b, and c” used throughout the specification means ‘a alone’, ‘b alone’, ‘c alone’, ‘a and b’, ‘a and c’, ‘b and c ', or 'all a, b, c'.

The “terminal” mentioned below may be implemented as a computer or portable terminal that can connect to a server or other terminal through a network. Here, the computer includes, for example, a laptop, desktop, laptop, etc. equipped with a web browser, and the portable terminal is, for example, a wireless communication device that guarantees portability and mobility. , all types of communication-based terminals such as IMT (International Mobile Telecommunication), CDMA (Code Division Multiple Access), W-CDMA (W-Code Division Multiple Access), and LTE (Long Term Evolution), smartphones, tablet PCs, etc. It may include a handheld-based wireless communication device.

Below, with reference to the attached drawings, embodiments of the present disclosure will be described in detail so that those skilled in the art can easily practice them. However, the present disclosure may be implemented in many different forms and is not limited to the embodiments described herein.

Hereinafter, embodiments of the present invention will be described in detail with reference to the attached drawings.

In describing the embodiments, description of technical content that is well known in the technical field to which the present invention belongs and that is not directly related to the present invention will be omitted. This is to convey the gist of the present invention more clearly without obscuring it by omitting unnecessary explanation.

For the same reason, some components are exaggerated, omitted, or schematically shown in the accompanying drawings. Additionally, the size of each component does not entirely reflect its actual size. In each drawing, identical or corresponding components are assigned the same reference numbers.

The advantages and features of the present invention and methods for achieving them will become clear by referring to the embodiments described in detail below along with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below and may be implemented in various different forms. The present embodiments are merely provided to ensure that the disclosure of the present invention is complete and to provide common knowledge in the technical field to which the present invention pertains. It is provided to fully inform those who have the scope of the invention, and the present invention is only defined by the scope of the claims. Like reference numerals refer to like elements throughout the specification.

At this time, it will be understood that each block of the processing flow diagram diagrams and combinations of the flow diagram diagrams can be performed by computer program instructions. These computer program instructions can be mounted on a processor of a general-purpose computer, special-purpose computer, or other programmable data processing equipment, so that the instructions performed through the processor of the computer or other programmable data processing equipment are described in the flow chart block(s). It creates the means to perform functions. These computer program instructions may also be stored in computer-usable or computer-readable memory that can be directed to a computer or other programmable data processing equipment to implement a function in a particular manner, so that the computer-usable or computer-readable memory The instructions stored in may also produce manufactured items containing instruction means that perform the functions described in the flow diagram block(s). Computer program instructions can also be mounted on a computer or other programmable data processing equipment, so that a series of operational steps are performed on the computer or other programmable data processing equipment to create a process that is executed by the computer, thereby generating a process that is executed by the computer or other programmable data processing equipment. Instructions that perform processing equipment may also provide steps for executing the functions described in the flow diagram block(s).

Additionally, each block may represent a module, segment, or portion of code that includes one or more executable instructions for executing specified logical function(s). Additionally, it should be noted that in some alternative execution examples it is possible for the functions mentioned in the blocks to occur out of order. For example, it is possible for two blocks shown in succession to be performed substantially at the same time, or it is possible for the blocks to be performed in reverse order depending on the corresponding function.

1 is a block diagram of devices for providing services according to various embodiments of the present invention.

Referring to FIG. 1, electronic devices and servers, electronic devices, and user terminals can each exchange data with different nodes, and each of these nodes can be connected through a network.

The electronic device 110 may include, but is not limited to, a processor, a transceiver, and a storage unit as internal components. The processor of the electronic device 110 may process a series of steps to perform a method of providing membership-related information according to various embodiments of the present disclosure. The processor may control other components of the electronic device 110.

The transceiver of the electronic device 110 transmits information stored in the storage of the electronic device 110 or information processed by the processor to another device, or performs a function of receiving information from another device to the electronic device 110. You can.

The storage unit of the electronic device 110 is a data structure implemented in a predetermined storage space of the electronic device 110, and functions such as storing, searching, deleting, editing, or adding data can be freely performed. For example, the storage unit may include fields or components for processing functions such as storing, searching, deleting, editing, or adding data. The storage unit may store data related to the electronic device 110 performing a method of providing membership-related information. For example, the storage unit may store instructions or data for execution of a processor. The server 120 and the user terminal 130 are connected to the electronic device 110 through wired or wireless communication and can exchange data. The server 120 may include a server that manages at least one distribution center. In an embodiment, the server 120 may be a server that manages one logistics center. In this case, the electronic device 110 may communicate with a plurality of servers 120, and the server 120 may have a plurality of servers 120. It may be a server that collectively manages servers in a logistics center.

Figure 2 is a schematic flowchart of a method for providing membership-related information in an electronic device, according to various embodiments of the present invention.

Figure 2 is a flow chart in which the electronic device receives and confirms first information from the server, confirms second information related to the user, and confirms whether a preset condition is met as the first input regarding the user's membership is obtained. It applies. If it is confirmed that the preset conditions are met, the electronic device may provide the user with information about benefits received through membership during the membership subscription period and information related to promotions for maintaining membership.

In step S210, an electronic device (eg, the electronic device 110 of FIG. 1) may receive first information from a server (eg, the server 120 of FIG. 1). For example, the electronic device may receive first information from the server based on the user's delivery address information. The first information may include order history information of at least one other user selected from among a plurality of other users residing within a preset range based on the user's delivery address information, and at least one other user residing within the preset range is The user may be enrolled in a membership while at least part of the order history information is identical to the user's order history information. For example, at least one other user residing within a preset range may include similar shopping pattern information as at least part of the order history information is identical to the user's order history information. If the user's order history information includes orders related to food and beverages, orders related to electronic products, and orders related to daily necessities, the user's shopping pattern information is similar to the user among at least one other user residing within a preset range. First information can be received from the server. The preset range may be, for example, a range within a radius of 1 km based on the user's delivery address information, but is not limited thereto. Additionally, in an embodiment, the size of the set range may vary depending on the number of users located around the user's delivery address.

In step S220, the electronic device may check second information including the user's order history information and the user's membership subscription period information. For example, the user's order history information may include information on the number of orders made and the number of ordered products during the period of membership use. Information on the user's membership subscription period may include information on the time period when the user subscribed to the membership and the number of days calculated through the term. The term membership described in this specification may include the concept of a subscription-type service that is purchased and signed up through regular payment on a shopping platform, etc. If a user has signed up for a membership, the user can receive different benefits through membership than other users who have not signed up for a membership.

In step S230, the electronic device may obtain a first input including a request for cancellation of the subscribed membership. The electronic device may obtain a membership cancellation request through a user terminal (eg, the user terminal 130 of FIG. 1).

In step S240, the electronic device may check whether the information confirmed based on the user's information satisfies a preset condition in response to the first input through the user's user terminal. More specifically, the electronic device may respond to the first input. In response, it can be confirmed whether the first information and second information meet preset conditions. The first information may include order history information of at least one other user selected from among a plurality of other users residing within a preset range based on the user's delivery address information, and the second information may include the user's order history information and the user's order history information. Membership subscription period information may be included.

The preset condition may include a first condition and a second condition. For example, the first condition is the order of at least one other user included in the first information based on the user's order history information among the second information. Conditions for comparison with historical information may be included. The electronic device may confirm that the first condition is satisfied with respect to the user's order history information among the second information when the number of orders made by the user is greater than the average number of orders made by at least one other user. For another example, the first condition may include a condition for comparing the first threshold based on the user's order history information among the second information. Regarding the user's order history information among the second information, the electronic device can confirm that the first condition is satisfied if the number of orders by the user is more than 10. In this case, the first threshold may correspond to 10. However, the first threshold may be set differentially according to the user's membership subscription period, and the first threshold is the minimum number of orders for the electronic device to provide promotion-related information to the user in response to the input of membership cancellation. This may mean that values differentially applied depending on the user's membership subscription period may be stored in a type of table. The electronic device can be confirmed to have satisfied the first condition when it satisfies at least one of the two example comparison conditions. This is because the number of orders may be excessively large among the order history information of at least one other user residing within a preset range, and the number of orders may not be large during the membership subscription period due to the user's personal reasons.

The second condition may include a condition for comparing with the second threshold based on the user's membership subscription period information among the second information. The second threshold may mean the minimum membership subscription period for the electronic device to provide promotion-related information to the user in response to the user's input of membership cancellation. For example, the second threshold may be set to 1 year, and if membership payment is made in units of 1 month, it may be calculated and set in units of months.

In step S250, if a preset condition is met, the electronic device may provide information about benefits the user has received through the registered membership. For example, information about the benefits received by the user may include information on the number of orders ordered through membership, information on the number of items ordered through membership, information on delivery time saved through membership, or purchase costs saved through membership, or It may include information related to shipping costs, etc.

In step S260, the electronic device may also provide information related to the promotion if a preset condition is met. Promotion-related information may include information on additionally extending membership on the premise of withdrawal of the user's first input and benefit information related to delivery. For example, benefit information related to delivery may include information that guarantees faster delivery than the delivery benefit service enjoyed through existing membership subscription. In the following embodiments, overlapping descriptions may be omitted.

In an embodiment, at least one of the two operations of steps S250 and S260 may be selectively performed, and preset conditions in each step may be different.

Figure 3 is a flowchart of a process for providing benefits in response to a user's input for membership in an electronic device, according to various embodiments of the present invention.

Referring to FIG. 3, the electronic device determines whether preset conditions are met as it obtains a first input including a cancellation input regarding the user's membership, and provides information related to additional benefits to the user who satisfies the preset conditions. can do.

In step 310, the electronic device (e.g., the electronic device 110 of FIG. 1) may obtain a first input regarding the user's membership. The first input regarding the user's membership may include an input corresponding to a cancellation request regarding the subscribed membership.

In step 320, the electronic device may check whether the first information and the second information meet preset conditions based on the first input. For example, if the electronic device determines that the preset conditions are met in step 320, the electronic device may proceed to step 330, and if it determines that the preset conditions are not met, the electronic device may proceed to step 340.

In step 330, the electronic device may provide information about benefits provided to the user during the membership subscription period through membership. For example, information about the benefits received by the user may include information on the number of orders ordered through membership, information on the number of items ordered through membership, information on delivery time saved through membership, or information on purchase costs saved through membership. It may include information, etc.

In step 340, the electronic device may provide information related to the promotion. Promotion-related information may include information on additionally extending membership on the premise of withdrawal of the user's first input and benefit information related to delivery. For example, benefit information related to delivery may include information that guarantees faster delivery than the delivery benefit service enjoyed through existing membership subscription. In steps 330 and 340, information about benefits provided to the user and information related to promotions provided by the electronic device may be provided on the same page. For example, the electronic device creates a page to prevent membership cancellation in the same or similar format as a pop-up according to the user's first input, and provides information about benefits provided to the user and information related to promotions on the created page. can do.

In step 330 or step 340, the electronic device may check information that an order has been made through a registered membership and delivery is in progress among the user's order history information. For example, if a user places an order before entering a membership cancellation request and the delivery of the product for that order has not been completed while the cancellation request is being entered, the electronic device will display information that the delivery has not been completed as above. You can confirm its existence. The electronic device may provide information about benefits that can be provided if the user maintains membership for the corresponding order.

In step 350, the electronic device may proceed with withdrawal of membership by approving cancellation of membership in response to the user's first input. For example, if it is confirmed that the first information and the second information do not meet the preset conditions, the electronic device does not provide the user with a membership cancellation defense page, but provides information that approves the membership cancellation procedure. can do.

Figure 4 is an example diagram of a page where membership input is performed according to various embodiments of the present invention.

Figure 4 is an example of a page where information about the membership the user has signed up for and input about the membership can be made.

In an embodiment, an electronic device (e.g., the electronic device 110 of FIG. 1) provides a kind of membership management page 400 to a user who has signed up for membership, allowing the user to use a user terminal (e.g., the user terminal (e.g., the user terminal of FIG. 1) The membership management page 400 can be accessed through 130)). On the membership management page 400, the user can check information 410 regarding benefits according to the membership he or she has signed up for, and can check information 420 related to the benefits enjoyed this month through the membership he or she has signed up for.

The information 410 about benefits according to membership may include information about benefits provided according to the membership (eg, paid membership, regular subscription, etc.) to which the user has signed up. For example, the electronic device may provide information about special products with discounted prices only to users who have signed up for membership. As another example, the electronic device may provide information about early morning delivery of fresh foods (e.g., food and beverages, etc.) only to users who have signed up for membership. As another example, an electronic device may provide information that same-day delivery or next-day delivery is guaranteed only to users who have signed up for membership.

The information 420 related to the benefits enjoyed this month through membership may include information related to the benefits enjoyed in the month (eg, June) in which the user accessed the membership management page 400 according to the membership the user signed up for. Here, the information 420 related to the benefits enjoyed this month through membership is only an example, and the electronic device may provide information related to the benefits enjoyed through the membership to which the user is registered, but is not limited thereto. For example, an electronic device allows a user who has signed up for membership to save d won by ordering a time, purchasing b products, and purchasing c special products during the period of June 2020 through June 14, 2020. , information can be provided on the use of early morning delivery for e fresh foods, next-day delivery for f items, and same-day delivery.

The electronic device may obtain a cancellation input for the subscribed membership input on the membership management page 400 from the user's user terminal. For example, when the user performs an input to select the area 430 where the first input can be obtained to cancel membership, the electronic device can obtain the information input to the user terminal. The next steps are shown through FIGS. 5A and 5B.

5A and 5B are exemplary diagrams providing information related to promotions according to various embodiments of the present invention.

Figures 5a and 5b are examples of pages for preventing membership cancellation that can be created according to the user's first input. An electronic device (e.g., the electronic device 110 in FIG. 1) creates a page for preventing membership cancellation in the same or similar format as a pop-up and provides it to the user through a user terminal (e.g., the user terminal 130 in FIG. 1). The electronic device may provide information about benefits provided to the user during the membership subscription period, information related to promotions, and information about optional input for canceling membership.

Referring to FIG. 5A, information 510 about the benefits received by the user includes information on the number of orders ordered through membership, information on the number of items ordered through membership, information on delivery time saved through membership, or information on the delivery time saved through membership. It may include information on reduced purchase costs, etc. For example, the electronic device may provide the user with information related to the benefits the user has received during the membership subscription period, such as ordering a total of n times, purchasing a total of m products, saving a total of p won, and saving a total of q time. . Here, information on the purchase cost saved by the user through membership or information on delivery time saved through membership refers to the purchase cost paid by other users who have not signed up for membership by purchasing the same product purchased by the user who has signed up for membership. It may include information calculated by averaging information or delivery time information.

Referring to FIG. 5B, promotion-related information 520 may include information on additionally extending membership on the premise of withdrawal of the user's first input and benefit information related to delivery. For example, benefit information related to delivery may include information that allows a user who wants to cancel a membership to use the membership free of charge for a certain period of time (e.g., one month) if the user chooses to cancel the cancellation. For another example, benefit information related to delivery may include information that guarantees faster delivery than the delivery benefit service (e.g., same-day delivery, next-day delivery) that the user was enjoying through an existing membership subscription. Here, the information ensuring faster delivery is when the electronic device sends a flag corresponding to identification information that can identify that the information related to the user's membership has changed to the server (e.g., the server 120 in FIG. 1). By transmitting, the electronic device can receive information from the server that assigns a distribution center that can guarantee delivery to the user as quickly as possible and provide delivery-related information to the user.

The selection input information 511 and 512 for membership cancellation may include selection input information 511 maintaining the user's first input and input information 512 corresponding to the user's second input. The second input may include an input that cancels the first input.

Figure 6 is a flowchart for determining whether preset conditions are met, according to various embodiments of the present invention.

6 illustrates the premise that an electronic device (e.g., the electronic device 110 of FIG. 1) provides information to prevent cancellation to a user who wants to cancel membership, and checks whether certain conditions have been met during the period of membership use by the user. It can correspond to the process. Checking whether a certain condition is met may correspond to the electronic device actively checking purchase information through the user's membership.

In step 610, the electronic device can check preset conditions. Preset conditions may include a first condition and a second condition. For example, the first condition may include a condition for comparing the order history information of at least one other user based on the user's order history information among the second information.

In step 620, the electronic device may compare the user's order history information among the second information with the first threshold. The electronic device may compare the user's order history information with that of other users. The electronic device may compare the user's membership subscription period information with the second threshold. Regarding the user's order history information among the second information, the electronic device may confirm that the first condition is satisfied when the number of orders of the user is greater than the average number of orders of at least one other user. For another example, the first condition may include a condition for comparing the first threshold based on the user's order history information among the second information. Regarding the user's order history information among the second information, the electronic device can confirm that the first condition is satisfied when the number of orders by the user is more than 10. In this case, the first threshold may correspond to 10. However, the first threshold may be set differentially according to the user's membership subscription period, and the first threshold is the minimum number of orders for the electronic device to provide promotion-related information to the user in response to the input of membership cancellation. This may mean that values differentially applied depending on the user's membership subscription period may be stored in a type of table. The electronic device can be confirmed to have satisfied the first condition when it satisfies at least one of the two example comparison conditions. This is because the number of orders may be excessively large among the order history information of at least one other user residing within a preset range, and the number of orders may not be large during the membership subscription period due to the user's personal reasons.

The second condition may include a condition for comparing with the second threshold based on the user's membership subscription period information among the second information. The second threshold may mean the minimum membership subscription period for the electronic device to provide promotion-related information to the user in response to the user's input of membership cancellation. For example, the second threshold may be set to 1 year, and if membership payment is made in units of 1 month, it may be calculated and set in units of months.

In step 650, the electronic device can be confirmed to meet preset conditions. In step 650, the electronic device can check whether preset conditions are met through steps 620, 630, and 640.

Figure 7 is a flowchart of a process in which a user's membership-related information is changed by an input for maintaining membership, according to various embodiments of the present invention.

In step 710, the electronic device (e.g., the electronic device 110 of FIG. 1) may obtain a second input regarding the user's membership. For example, the user may perform an input (eg, a second input) to withdraw the first input regarding membership through a user terminal (eg, the user terminal 130 of FIG. 1). The input that withdraws the first input may correspond to the second input. An input for withdrawing a user's membership cancellation request may correspond to an input for maintaining the user's membership subscription.

In step 720, the electronic device may change information related to the membership of individual users by differentially applying promotion-related information to individual users based on whether a preset condition is met and the second information. On the premise that preset conditions are met, the electronic device can differentially apply promotion-related information to individual users depending on the user's membership subscription period. For example, if the first user's membership subscription period is 12 months, the electronic device applies the information of the benefit of 1 month of additional membership and 1 month of faster delivery in response to the input to withdraw the membership cancellation request. can do. For another example, if the second user's membership subscription period is 24 months, the electronic device applies the information of the benefit of 2 additional months of membership and 2 months of faster delivery in response to the input to withdraw the membership cancellation request. can do. In this way, the electronic device can differentially apply information related to promotions to individual users and change information related to membership of individual users based on the differentially applied information.

In step 730, the electronic device may change information related to the user's membership. In response to the user's input to withdraw the membership cancellation request, the electronic device may apply information related to the promotion and change the information related to the user's membership to reflect the information that the user's membership subscription period has been extended. For example, if a user whose membership period expires on June 30, 2020 requests cancellation of membership on June 14, 2020, but the user later makes an input to withdraw the cancellation request, the electronic device Apply information related to promotions (e.g. offer 1 additional month of membership and offer the benefit of 1 month faster delivery), change information related to membership due date to July 31, 2020, and provide benefit information related to delivery (e.g. 2020) Information that faster delivery is possible from June 14, 2020 to July 13, 2020) can be changed and provided. Information related to the user's membership, for example, information related to the membership deadline and benefit information related to delivery, will be different from the information related to the membership prior to the user's membership cancellation request, so the electronic device reflects this changed information. It can be provided to the user. The electronic device may provide information related to changed membership to the membership management page 400 of FIG. 4 .

In step 740, the electronic device may transmit information to identify information related to changed membership to the server. The electronic device transmits a flag corresponding to identification information that can identify that information related to the user's membership has changed to the server (e.g., server 120 in FIG. 1), and ensures delivery from the server to the user as quickly as possible. Information assigning a distribution center that can be guaranteed may be received and provided to the user.

In step 750, the electronic device may receive promotion-related benefits and provide delivery-related benefits in response to an order request from a user whose membership-related information has changed. Electronic devices can provide faster delivery than before the change to users whose membership-related information has changed by receiving promotion-related benefits and by obtaining an order request after the change. For example, before the change, electronic devices provided users with the benefit of same-day delivery, with product delivery completed before 10 a.m. on the same day when an order was made before 3 p.m. on the same day. Benefits related to the promotion were applied and membership and If the relevant information has changed, we may offer the benefit of product delivery being completed before 6 o'clock on the same day if an order is requested before 3 o'clock on the same day.

Figure 8 is a flowchart of an order based on a user's changed membership-related information, according to various embodiments of the present invention.

Figure 8 illustrates the flow of the process in which benefits related to promotions provided in response to withdrawal of membership termination are provided, and benefits related to delivery applied to users whose membership-related information has changed are provided.

The electronic device 110 may store information related to the user's changed membership through a storage unit, a separate server, or a separate cloud, and provide information related to the changed membership to the user 130 in step 810.

In step 820, the electronic device 110 may transmit information to identify the user's changed membership-related information to the server 120. The electronic device 110 may transmit a flag corresponding to identification information that can identify that information related to the membership of the user 130 has changed to the server 120 . The electronic device 110 may receive information from the server 120 assigning a distribution center that can guarantee the fastest possible delivery to the user and provide delivery-related information to the user.

In step 830, the electronic device 110 may obtain an order request based on the changed membership-related information of the changed user. The electronic device 110 may obtain order request information through the user terminal 130 through a transceiver and transmit information corresponding to the flagged user's order to the server 120. In step 840, the electronic device 110 may transmit information requesting faster delivery to the server 120 through the transceiver.

In step 850, the electronic device 110 may transmit the order-related information from step 830 to the user terminal 130. For example, the electronic device 110 may provide information related to delivery of the ordered product to the user through the user terminal 130 according to the order request in step 830.

A method of providing information in an electronic device according to various embodiments of the present invention includes order history of at least one other user selected from among a plurality of other users residing within a preset range from the user's delivery address based on the user's delivery address information from a server. Receiving first information including information, confirming second information including order history information of the user and membership subscription period information of the user, obtaining a first input regarding the membership of the user A step of checking whether the first information and the second information meet preset conditions in response to the first input, and if the preset conditions are met, providing information related to the promotion; , the first input may include a request for cancellation of the registered membership.

In a method of providing information in an electronic device according to various embodiments of the present invention, the at least one other user may have at least part of the same order history information of the user and subscribe to the membership.

In a method of providing information in an electronic device according to various embodiments of the present invention, the preset condition includes a first condition and a second condition, and the first condition includes the user's order history information among the second information. It includes a condition for comparing the first information with at least one other user's order history information or a first threshold, and the second condition is based on the user's membership subscription period information among the second information. 2Can include conditions for comparison with the threshold value.

The method of providing information in an electronic device according to various embodiments of the present invention may further include providing information about benefits received by the user through the registered membership when the preset condition is met.

In the method of providing information in an electronic device according to various embodiments of the present invention, the information about the benefits received by the user includes information on the number of products ordered through the membership, information on delivery time saved through the membership, and It may include at least one piece of information about purchase costs saved through membership.

In a method of providing information in an electronic device according to various embodiments of the present invention, the information related to the promotion is delivered on the premise of withdrawal of the first input and information on additionally extending the membership. May include benefit information related to .

A method of providing information in an electronic device according to various embodiments of the present invention includes obtaining a second input regarding the membership of the user, and changing information related to the membership of the user in response to the second input. It further includes, wherein the second input includes an input for withdrawing the first input, and the information related to the user's membership may include the user's membership expiration date information and benefit information related to the user's delivery. there is.

In a method of providing information in an electronic device according to various embodiments of the present invention, the step of changing information related to the user's membership includes providing the promotion to the user based on the second information when the preset condition is met. It may include a step of changing information related to the user's membership by differentially applying information related to the user.

A method of providing information in an electronic device according to various embodiments of the present invention includes obtaining an order request of the user based on information related to the changed membership of the user, and the changed membership of the user in response to the order request. Further comprising transmitting information for identifying information related to the user to the server, wherein the information for identifying the information related to the changed membership of the user provides benefit information related to the user's delivery through the server. It can be characterized as information for.

A method of providing information in an electronic device according to various embodiments of the present invention includes the steps of checking information that an order has been made and delivery is in progress through the registered membership among the user's order history information and through the registered membership. A step of providing information about benefits to be received by the user based on information that an order has been made and delivery is in progress may be further included.

An electronic device that provides information according to various embodiments of the present invention includes a transceiver and a processor, and the processor is configured to transmit information from a server to multiple users residing within a preset range from the user's delivery address based on the user's delivery address information through the transceiver. Receive first information including order history information of at least one other user selected from among other users, confirm second information including order history information of the user and membership subscription period information of the user, and the user Obtain a first input regarding the membership, check whether the first information and the second information meet preset conditions in response to the first input, and if the preset conditions are met, related to the promotion. Information is provided, and the first input may include a request for cancellation of the registered membership.

In an electronic device that provides information according to various embodiments of the present invention, the at least one other user may have subscribed to the membership while at least part of the order history information is identical to the user's order history information.

In an electronic device that provides information according to various embodiments of the present invention, the preset condition includes a first condition and a second condition, and the first condition is based on the user's order history information among the second information. and a condition for comparing the first information with the order history information of at least one other user or a first threshold, and the second condition is based on the user's membership subscription period information among the second information. 2Can include conditions for comparison with the threshold value.

In an electronic device that provides information according to various embodiments of the present invention, the processor may provide information about benefits received by the user through the registered membership when the preset condition is met.

In an electronic device that provides information according to various embodiments of the present invention, the information about the benefits received by the user includes information on the number of products ordered through the membership, information on delivery time saved through the membership, and It may include at least one piece of information about purchase costs saved through membership.

In an electronic device that provides information according to various embodiments of the present invention, the information related to the promotion includes information on additionally extending the membership on the premise of withdrawal of the first input and delivery on the premise of withdrawal of the first input. May include benefit information related to .

In an electronic device that provides information according to various embodiments of the present invention, the processor obtains a second input regarding the membership of the user, and changes information related to the membership of the user in response to the second input. And, the second input includes an input for withdrawing the first input, and the information related to the user's membership may include the user's membership use period information and benefit information related to the user's delivery.

In an electronic device that provides information according to various embodiments of the present invention, the processor differentially applies information related to the promotion to the user based on the second information when the preset condition is met. Information related to the user's membership can be changed.

In an electronic device that provides information according to various embodiments of the present invention, the processor obtains the user's order request based on information related to the changed membership of the user, and changes the changed order request in response to the order request. Information for identifying information related to the user's membership is transmitted to the server, and information for identifying information related to the changed membership of the user is information for providing benefit information related to the user's delivery through the server. It can be characterized as:

In an electronic device that provides information according to various embodiments of the present invention, the processor checks information that an order has been made and delivery is in progress through the registered membership among the order history information of the user, and the registered member Through membership, information regarding benefits to be received by the user can be provided based on information on the order being made and delivery in progress.

Meanwhile, the specification and drawings disclose preferred embodiments of the present invention, and although specific terms are used, these are merely used in a general sense to easily explain the technical content of the present invention and aid understanding of the present invention. It is not intended to limit the scope of the invention. In addition to the embodiments disclosed herein, it is obvious to those skilled in the art that other modifications based on the technical idea of the present invention can be implemented.

The electronic device or terminal according to the above-described embodiments includes a processor, memory for storing and executing program data, permanent storage such as a disk drive, a communication port for communicating with an external device, a touch panel, and a key. ), user interface devices such as buttons, etc. may be included. Methods implemented as software modules or algorithms may be stored on a computer-readable recording medium as computer-readable codes or program instructions executable on the processor. Here, computer-readable recording media include magnetic storage media (e.g., ROM (read-only memory), RAM (random-access memory), floppy disk, hard disk, etc.) and optical read media (e.g., CD-ROM). ), DVD (Digital Versatile Disc), etc. The computer-readable recording medium is distributed among computer systems connected to a network, so that computer-readable code can be stored and executed in a distributed manner. The media may be readable by a computer, stored in memory, and executed by a processor.

This embodiment can be represented by functional block configurations and various processing steps. These functional blocks may be implemented in various numbers of hardware or/and software configurations that execute specific functions. For example, embodiments include integrated circuit configurations such as memory, processing, logic, look-up tables, etc. that can execute various functions under the control of one or more microprocessors or other control devices. can be hired. Similar to how the components can be implemented as software programming or software elements, the present embodiments include various algorithms implemented as combinations of data structures, processes, routines or other programming constructs, such as C, C++, Java ( It can be implemented in a programming or scripting language such as Java), assembler, etc. Functional aspects may be implemented as algorithms running on one or more processors. Additionally, this embodiment may employ conventional technologies for electronic environment settings, signal processing, and/or data processing. Terms such as “mechanism,” “element,” “means,” and “composition” can be used broadly and are not limited to mechanical and physical components. The term may include the meaning of a series of software routines in connection with a processor, etc.

The above-described embodiments are merely examples and other embodiments may be implemented within the scope of the claims described below.

Claims (11)

In a method of providing information by an electronic device,
Receiving a termination input for membership of the platform from a user;
In consideration of the number of orders of the user confirmed based on the user's order history information and the membership of the user and the number of orders of other users who have signed up for membership of the platform, the cancellation input is entered depending on whether the preset conditions are met. determining provision of corresponding promotional information;
Receiving a cancellation input of the cancellation input for the membership from the user based on the provision of the promotional information;
matching a membership reflecting the promotional information to the membership in response to the cancellation input;
Receiving an order request from the user; and
Comprising the step of transmitting identification information related to membership reflecting the promotional information to a server in response to the order request,
How to provide information. According to paragraph 1,
The preset condition is a condition in which the number of orders considering the membership subscription period of the user confirmed based on the order history information and the membership is greater than the number of orders during the membership subscription period of another user who has subscribed to the membership of the platform. Characterized by including cases corresponding to,
How to provide information. According to paragraph 1,
The preset condition is characterized in that it corresponds to a condition in which the number of orders of the user confirmed based on the order history information is greater than a first threshold,
How to provide information. According to paragraph 3,
The preset condition further includes a case where the membership subscription period of the user before receiving the cancellation input corresponds to a condition that is greater than a second threshold,
How to provide information. According to paragraph 4,
The first threshold corresponds to the minimum number of orders for providing the promotional information,
The second threshold is characterized in that it corresponds to the minimum membership subscription period for providing the promotional information,
How to provide information. According to clause 5,
Characterized in that the first threshold is differentially applied depending on the membership subscription period of the user before receiving the cancellation input.
How to provide information. According to paragraph 1,
The identification information includes a flag indicating information about the user matching the membership reflecting the promotional information,
The server is characterized in that it provides benefits related to delivery according to membership reflecting the promotional information to the user identified through the flag.
How to provide information. According to paragraph 1,
The other users who have signed up for the membership of the platform,
Characterized in that the user resides within a preset range based on the user's delivery address information and is a user whose usage pattern of the platform corresponds to that of the user among a plurality of other users who have signed up for the membership of the platform.
How to provide information. According to clause 8,
Characterized in that the preset range is set differently based on the number of the plurality of other users confirmed based on the delivery address information,
How to provide information. A non-transitory computer-readable recording medium that records a program for executing the method of claim 1 on a computer. In electronic devices,
transceiver; and
Includes a processor,
The processor receives a cancellation input for membership of the platform from a user, and records the order history information of the user and the number of orders of the user confirmed based on the membership of the user and the number of orders of other users who have subscribed to the membership of the platform. Considering the number of orders, determining the provision of promotional information corresponding to the cancellation input depending on whether the preset conditions are met, and receiving a cancellation input of the cancellation input for the membership from the user based on the provision of the promotional information And, in response to the cancellation input, match the membership reflecting the promotional information to the user, receive an order request from the user, and collect identification information related to the membership reflecting the promotional information in response to the order request. Characterized by instructing to transmit to the server,
Electronic devices.