KR20230012178A - User customized type telecommunication fee dignosis and design method through - Google Patents

Abstract

The present invention relates to a user-customized telecommunication fee diagnosis and design method through telecommunication fee analysis, in which a manager (server) performs the steps of connecting a user's email bill upon a request from a user terminal, performing diagnosis and analysis of the user's mobile phone, Internet or smart home telecommunication fee, and querying and providing telecommunication fee analysis results to the user terminal while suggesting a cheapest rate plan as a recommended rate plan, wherein the manager (server) compares a recent usage (data/call/text/additional) with a subscription plan through the user's email bill to compare and analyze whether changing to another plan is cheaper than the subscribed plan, analyzes whether a discount system (selective contract, combination, partnership discount, welfare, age, and other discounts) can be applied, analyzes whether there is a currently applied discount system and an available discount amount, provides the results, and if there is a penalty, compares and analyses the same with a discount amount by number transfer or a subsidy to provide analysis results. The method of analyzing telecommunication fee in the manager server is to compare usage of the last two months, compare recent usage with the last month, compare usage of the last 3-4 months, or calculate usage over the past year to present a discount amount when changing the rate plan. Accordingly, an optimal mobile carrier, rate plan, and discount system can be suggested.

Description

User-customized communication fee diagnosis and design method through communication fee analysis {USER CUSTOMIZED TYPE TELECOMMUNICATION FEE DIGNOSIS AND DESIGN METHOD THROUGH}

The present invention relates to a user-customized communication fee diagnosis and design method through communication fee analysis, and more specifically, when purchasing communication services such as mobile phones, the Internet, IPTV, and smart homes, through analysis of communication costs in connection with email bills. By presenting and suggesting the optimal purchase conditions, we reduce damages caused by overspending on communication costs that may occur when purchasing a mobile phone, check household communication cost information such as mobile phones and the Internet, check wasted communication costs, and propose the best telecommunications company. It is about a user-customized communication fee diagnosis and design method through a new type of communication fee analysis.

Due to the nature of fee income from mobile phone agencies, it is much more advantageous for subscribers to sign up for an expensive plan, so subscribers are encouraged to use expensive plans or additional services by telling them that they can receive subsidies or benefits only if they use the plan for several months. The problem is that there are many cases where additional services are not canceled or expensive rates are used as they are even after the deadline requested by the agency, and fraud damages often occur targeting the socially underprivileged.

Therefore, although it is convenient to purchase a mobile phone through an agency, there is a problem in that reliability is considerably lowered.

Currently, each communication company can inquire about the communication expenses of a family member who is connected to a specific communication company, but cannot inquire about the communication expenses of a family member who is subscribed to another communication company.

On the other hand, as a prior art in this field, there is a smart choice (rate plan recommendation) service that recommends a mobile phone plan, and customers can view their communication cost details through customer center apps (KT smart statement, LGU+ customer center, T World) for each carrier. A system is provided to enable this.

However, despite the prior art as described above, there is a need for a system that can reduce damages due to overspending of communication costs that may occur when purchasing a mobile phone and check whether or not there is wasted communication cost by inquiring household communication cost information. The situation is.

[Prior art literature]

[Patent Literature]

Republic of Korea Patent Registration No. 10-1719601 (March 20, 2017) (Title of Invention: Method and device for providing user-customized card recommendation service through mobile terminal, and method for providing user-customized card recommendation service through mobile terminal) computer program and computer readable recording medium)

The present invention has been devised to solve the problems of the prior art, and proposes optimal purchase conditions through analysis of communication costs in conjunction with e-mail bills when purchasing communication services such as mobile phones, Internet, IPTV, and smart homes. By doing so, it is a new type of service that seeks to reduce damages caused by overspending of communication costs that may occur when purchasing a mobile phone, checks wasted communication costs by inquiring information on household communication costs such as mobile phones and the Internet, and proposes optimal carriers, rate plans, and discount systems. The purpose is to provide a user-customized communication fee diagnosis and design method through communication fee analysis.

According to a preferred embodiment of the present invention for achieving the above object,

In the method of diagnosing and designing user-customized communication rates through communication rate analysis,

The administrator (server) connects the user's e-mail bill according to the request from the user terminal to diagnose and analyze the communication cost of the user's mobile phone, the Internet or smart home, and the step of inquiring and providing the communication cost analysis result to the user terminal. However, it is characterized by proposing the cheapest rate plan as a recommended rate plan,

The manager (server) compares the latest usage (data/call/text/additional) and subscription rate plans through the user's e-mail bill, compares and analyzes whether it is cheaper when changing other rate plans than the subscribed rate plan, and discounts (optional agreement, Combination, affiliate discount, welfare, age, other discounts) are applicable, whether there is a currently applied discount system, analyze the amount that can be discounted and provide the result, or if there is a penalty, the amount discounted by number portability , It is characterized by providing analysis results by comparing and analyzing support funds,

The method of analyzing the communication cost in the manager server compares the usage for the last two months, compares the recent usage with the previous month, compares the usage for the last 3-4 months, or calculates the usage for the last 1 year to suggest a discountable amount when changing the rate plan characterized by

In addition, the user terminal requests the manager (server) to add a family, the manager (server) transmits a family addition request (SMS) message to the corresponding family terminal requesting family addition, and then the manager (server) from the corresponding family terminal When a consent message for requesting family addition is received, the e-mail bill is connected, and then the manager (server) analyzes the cost of the family communication service and transmits the analysis result to the user terminal so that the user can inquire.

According to another aspect of the present invention, the manager (server) connects the user's e-mail bill according to a request from the user terminal, performs diagnosis and analysis of communication service cost, and inquires the communication service cost diagnosis result in the user terminal. steps to provide,

The user transmits a mobile phone purchase request signal to the manager (server) through the user terminal;

The manager (server) presenting the optimal conditions to the user terminal and the agency (website);

The agency (website) proposing the purchase of a mobile phone to a manager (server);

The manager (server) proposes a mobile phone purchase to the user terminal so that the user can inquire;

If the user terminal is interested after seeing the mobile phone purchase proposal, transmitting a visit reservation (phone, text) signal to the agency (website);

The agent (website) includes the step of proposing a transaction to the user terminal,

The manager server proposes to purchase a mobile phone with an optimal rate plan design according to the user's propensity (age, gender, occupation, data usage, text data usage or other data). Diagnosis and design methods are provided.

In addition, the user terminal requests the manager (server) to add a family, the manager (server) transmits a family addition request (SMS) message to the corresponding family terminal requesting family addition, and then the manager (server) from the corresponding family terminal When a consent request message for requesting family addition is received, the e-mail bill is connected, the manager (server) analyzes the family communication cost, and transmits the analysis result to the user terminal so that the user can inquire.

In addition, the manager server checks whether the communication service cost of all family members is wasted every month regardless of the subscribed telecommunication company based on standard data, and displays the result in a table. In the 'e-mail bill linkage' method, 'automatically every month' checks whether individual communication expenses are wasted or not, or checks the 'household communication expenses' of all family members regardless of the operator, and in the mobile phone purchase part (Part) It is characterized by suggesting optimal cell phone purchase conditions by analyzing individual telecommunication usage data based on telecommunication bills, or by applying a reverse auction method and presenting cell phone purchase conditions by receiving offers from multiple stores in the nearby area desired by the buyer. do.

According to the user-customized communication fee diagnosis and design method through communication fee analysis according to the present invention described above, when purchasing or using communication services such as mobile phones, the Internet, IPTV, and smart homes, through analysis of communication costs in connection with email bills By presenting and suggesting the optimal conditions for purchase or use, damages due to overspending of communication costs that may occur when using communication products are reduced, and household communication cost information such as mobile phones and the Internet is searched to check wasted communication costs and the optimal communication company is contacted. It has the effect of suggesting communication products.

In addition, according to the present invention, there is an effect of reducing costs by identifying unnecessary additional services of telecommunication companies.

In addition, by comparing the actual amount of use with the amount of the rate plan and recommending a rate plan suitable for the user, there is an effect of reducing communication costs.

In addition, when purchasing a mobile phone, it is possible to measure the amount of money that is a standard for the user by presenting the optimal conditions, thereby preventing the mobile phone dealer from presenting an excessive transaction price.

1 is an explanatory diagram showing an example of a process of diagnosing a user-customized communication fee through a communication fee analysis and designing system and proposing a purchase of a mobile phone according to a preferred embodiment of the present invention.
2 is an explanatory diagram showing another example of a process of diagnosing a user-customized communication fee through a communication fee analysis and designing system and proposing a purchase of a mobile phone according to a preferred embodiment of the present invention.
3 is an explanatory diagram schematically illustrating a communication fee diagnosis and design process through a user-customized communication fee diagnosis and design system through communication fee analysis according to a preferred embodiment of the present invention.
4 is a schematic block diagram of a user-customized communication rate diagnosis and design system through communication rate analysis according to a preferred embodiment of the present invention.
5 is an explanatory diagram showing an example of a process of diagnosing user-customized communication charges through a communication fee analysis and diagnosing communication charges for adding a family member through a design system according to a preferred embodiment of the present invention.
Figure 6 defines an example of a process of coding claim items into standardized data by analyzing bills of different carriers in a user-customized communication fee diagnosis and design system through communication fee analysis according to a preferred embodiment of the present invention. it is explanatory
7 and 8 show an example of a process of constructing standardized data by analyzing a bill of a specific telecommunications company in a user-customized telecommunications rate diagnosis and design system through telecommunications rate analysis according to a preferred embodiment of the present invention. is the drawing shown.
9 is a diagram showing an example of displaying analysis result data items to present to a user after analyzing a bill of a specific telecommunications company in a user-customized telecommunications rate diagnosis and design system through telecommunications rate analysis according to a preferred embodiment of the present invention. .

Since the present invention can make various changes and have various embodiments, specific embodiments will be illustrated in the drawings and described in detail.

However, this is not intended to limit the present invention to specific embodiments, and should be understood to include all modifications, equivalents, and substitutes included in the spirit and scope of the present invention.

Terms used in this application are only used to describe specific embodiments, and are not intended to limit the present invention. Singular expressions include plural expressions unless the context clearly dictates otherwise. In this application, the terms "include" or "have" are intended to designate that there is a feature, number, step, operation, component, part, or combination thereof described in the specification, but one or more other features It should be understood that the presence or addition of numbers, steps, operations, components, parts, or combinations thereof is not precluded.

Unless defined otherwise, all terms used herein, including technical or scientific terms, have the same meaning as commonly understood by one of ordinary skill in the art to which the present invention belongs. Terms such as those defined in commonly used dictionaries should be interpreted as having a meaning consistent with the meaning in the context of the related art, and unless explicitly defined in the present application, they should not be interpreted in an ideal or excessively formal meaning. don't

Hereinafter, with reference to the accompanying drawings, preferred embodiments of the present invention will be described in more detail. In order to facilitate overall understanding in the description of the present invention, the same reference numerals are used for the same components in the drawings, and redundant descriptions of the same components are omitted.

Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings.

Meanwhile, the characteristics of the present invention will be briefly described first.

Diagnosis of household communication expenses

The present invention is characterized by analyzing the communication cost of the user and the user's family and notifying the user whether the user is using unnecessary additional services or the current rate plan according to the actual usage amount in the monthly communication cost.

cell phone purchase

The present invention presents reasonable purchase conditions by identifying the data analyzed in “Household Communication Expense Diagnosis”, whether the user has signed a contract, and whether the user has joined the family. characterized by

The present invention is characterized by reducing the user's communication cost and saving the purchase cost by suggesting the user's rate plan and carrier under the optimal conditions when purchasing a mobile phone.

1 is an explanatory diagram showing an example of a process of diagnosing a user-customized communication fee through a communication fee analysis and designing system and proposing a purchase of a mobile phone according to a preferred embodiment of the present invention.

Referring to FIG. 1, the user transmits a mobile phone purchase request signal to the manager (server) 20 through the user terminals 10-1, ..., 10-N (S2). Accordingly, the manager (server) 20 presents the optimal condition to the agency (website) 30 (S4). The agency (website) 30 researches mobile phones and communication companies that meet the optimal conditions presented by the manager (server) 20 and proposes a purchase of the mobile phone to the manager (server) 20 (S10). Thereafter, the manager (server) 20 transmits the organized mobile phone purchase proposal to the user terminal 10 so that the user can select it (S18).

[0040] [0041] The process of presenting the optimal condition in step S4 will be described in more detail. First, the manager (server) 20 receives and analyzes the e-mail bill of the mobile phone user terminal 10-1 (10-N), that is, Compare the recent usage (data/call/text/additional) of the mobile phone purchase requester and the subscription rate plan to compare and analyze whether it is cheaper when changing to another rate plan than the subscribed rate plan , age, other discounts) are applicable, whether there is a currently applied discount system, and the amount of discount available. In addition, if there is a penalty, compare and analyze the amount discounted by number portability and the support money (explained exemplarily through a diagram later).

The agency (website) 30 proposes the purchase of a mobile phone to the user terminals 10-1, ..., 10-N (S10).

On the other hand, the user terminal (10-1, ..., 10-N) can connect the e-mail bill (S14) and request the manager (server) 20 to diagnose and analyze the communication cost, and accordingly, the manager (server) ( 20) provides the user terminals 10-1, ..., 10-N to query the communication cost analysis result (using the analysis method described above) (communication cost analysis inquiry (S16)).

2 is an explanatory diagram showing another example of a process of diagnosing a user-customized communication fee through a communication fee analysis and designing system and proposing a purchase of a mobile phone according to a preferred embodiment of the present invention.

Referring to FIG. 2, the user transmits a mobile phone purchase request signal to the manager (server) 20 through the user terminals 10-1, ..., 10-N (S2). Accordingly, the manager (server) 20 presents the optimal conditions to the user terminals 10-1, ..., 10-N and the agency (website) 30 (S4). The agency (website) 30 proposes the purchase of a mobile phone to the manager (server) 20 (S10). The manager (server) 20 transfers the mobile phone purchase proposal to the user terminals 10-1, ..., 10-N so that the user can inquire (S8). Meanwhile, when the user terminals 10-1, ..., 10-N are interested after seeing the mobile phone purchase proposal, they can transmit a visit reservation (phone, text) signal to the agency (website) 30. Meanwhile, the agency (website) 30 may propose a transaction for selling the user terminal 10 and the mobile phone (S6).

[0042] [0041] The process of presenting the optimum condition of step S4 will be described in more detail. First, the manager (server) 20 receives and analyzes the e-mail bill of the mobile phone user terminal 10-1 (10-N), that is, , Compare and analyze whether the mobile phone purchase requester's recent usage (data/call/text/additional) and subscription rate plan are cheaper than the subscribed rate plan when changing to another rate plan Welfare, age, and other discounts) are analyzed, whether there is a currently applied discount system, and the discountable amount. In addition, if there is a penalty, compare and analyze the amount discounted by number portability and the support money (explained exemplarily through a diagram later).

On the other hand, a description of a specific method for analyzing communication charges in the manager server 20 will be described as an example. For example, while comparing usage for the last two months, analyzing the recent usage (last month comparison is basic, and usage for the last 3-4 months can be compared). In addition, for comparison, the usage for the last year is calculated and the amount that can be discounted when changing the rate plan is presented.

On the other hand, a method of displaying waste factors among mobile phone communication costs, conditions for waste factors, and descriptions of waste factors will be exemplarily described. For example, when a rate system that is higher than the amount of usage is used, a condition in which a discount system can be applied, but a case in which a rate system is not used will be analyzed and explained.

To explain the characteristics of the present invention in more detail, in the family communication cost checking part (Part), first, in a way of 'linking e-mail bills', 'automatically every month' checks whether or not individual communication expenses are wasted. Integrates and checks the 'household communication expenses' of all family members without

In addition, in the mobile phone purchase part, the optimal purchase conditions are presented based on the analysis of individual communication usage data based on the communication bill. In addition, by applying the reverse auction method, suggestions are made at multiple stores in the nearby area desired by the buyer. receive and present

3 is an explanatory diagram schematically illustrating a communication fee diagnosis and design process through a user-customized communication fee diagnosis and design system through communication fee analysis according to a preferred embodiment of the present invention.

Referring to FIG. 3, the user's bill received by e-mail is analyzed (S32), and recent usage is analyzed (S34) (data usage, call usage, text usage, additional usage). Thereafter, the penalty analysis step (S36) (residual penalty analysis, support fund analysis), the optimal rate plan analysis step (S38) (usage comparison analysis), and the discount system analysis step (S40) (selection contract discount, combined discount, affiliate discount, welfare discount) , other discounts).

Thereafter, the analysis results of steps S36, S38, and S40 are collected, and a rate plan and discount system recommendation step (S42) is performed.

4 is a schematic block diagram of a user-customized communication rate diagnosis and design system through communication rate analysis according to a preferred embodiment of the present invention.

Referring to FIG. 4, a bill analysis unit 25 for analyzing a bill based on the bill data 24;

Rate plan data 27 including communication company rate plan data and Internet rate plan data;

It is connected to the bill analyzer 25 to receive the analyzed bill analysis data, receives the bill data 27 including carrier bill data and Internet bill data, and analyzes various data usage, specifically data usage A usage analysis unit 28 including a data usage analysis unit for analyzing call usage, a call usage analysis unit for analyzing call usage, a text usage analysis unit for analyzing text usage, and other usage analysis units for analyzing other usage;

A communication charge analysis unit 22 that is connected to the usage analysis unit 28 and analyzes a communication charge, and

Optimal condition analysis including an optimal rate plan analysis unit that analyzes the optimal rate based on the analyzed data connected to the communication rate analysis unit 22, a penalty analysis unit that analyzes the penalty, and a discount system analysis unit that analyzes the discount system including part 26;

The optimal condition analysis unit 26 derives an optimal condition based on the analyzed optimal condition analysis data (29). The derived optimal conditions are transmitted to the user terminal 10 or the agency (website) 30 .

5 is an explanatory diagram showing an example of a process of diagnosing user-customized communication charges through a communication fee analysis and diagnosing communication charges for adding a family member through a design system according to a preferred embodiment of the present invention.

5, the user terminal (10-1, ..., 10-N) requests the manager (server) 20 to add a family (S52). After that, the manager (server) 20 A family addition request (SMS) message is transmitted to the family terminal 10-2 that has requested the addition (S54), after which the family addition request consent message is received from the family terminal 10-2 to the manager (server) 20 , connects the e-mail bill (S58), and the manager (server) 20 analyzes the family communication cost (S56) and uses the user terminal (10-1, ..., 10-N) so that the user can inquire Send analysis results to

Figure 6 defines an example of a process of coding claim items into standardized data by analyzing bills of different carriers in a user-customized communication fee diagnosis and design system through communication fee analysis according to a preferred embodiment of the present invention. it is explanatory

Referring to FIG. 6 , bills of different telecommunication companies are analyzed and billing items are configured as standardized data. Standardized data is defined as coded data in the present invention.

For example, a code of 1000 is assigned to the call charge, a code of 1100 is assigned to the usage rate system, a code of 1110 is assigned to the monthly fee, and a code of 1120 is assigned to the additional usage charge to establish the relationship between the lower code and the upper code.

In more detail, there are cases in which billing items are different depending on the carrier. For example, 'discount on terminal redemption payment' of carrier A, 'rate discount', and 'discounted tax' of carrier B are 'others' in the present invention. classified as 'discount'.

Carrier A has only 'terminal installment payment', but carrier B offers 'terminal installment payment' and 'terminal split situation fee'.

In this way, redefining multiple items that have the same item but have different names or can be classified with the same meaning is defined as standardized data.

The reason why data definition is important is to compare/analyze data of different carriers and customers when diagnosing communication costs.

7 and 8 show an example of a process of constructing standardized data by analyzing a bill of a specific telecommunications company in a user-customized telecommunications rate diagnosis and design system through telecommunications rate analysis according to a preferred embodiment of the present invention. is the drawing shown.

Referring to FIGS. 7 and 8, the bills of the member and member's family who have received consent are analyzed to form standardized data, and based on the standard data, each family member's communication cost is checked for waste every month, and as a result can be represented in a table.

In addition, based on the standard data, regardless of the subscribed communication company, it is possible to check whether communication expenses of all family members are wasted every month, and display the results in a table. In the family communication cost inspection part, first, it checks whether individual communication expenses are wasted 'automatically every month' in a way of 'linking email bills'. In addition, regardless of business operators, all family members ' Integrate and check household communication costs,

In addition, in the mobile phone purchase part, the optimal purchase conditions are presented based on the analysis of individual communication usage data based on the communication bill. In addition, by applying the reverse auction method, suggestions are made at multiple stores in the nearby area desired by the buyer. receive and present

Items in the bill are classified and analyzed according to subcategory. Depending on the carrier, information described in different item names may be redefined as items defined in the present invention or may be classified by combining several items into one item.

9 is a diagram showing an example of displaying analysis result data items to present to a user after analyzing a bill of a specific telecommunications company in a user-customized telecommunications rate diagnosis and design system through telecommunications rate analysis according to a preferred embodiment of the present invention. .

Referring to FIG. 9 , as shown in the communication charge analysis table, an estimated charge is calculated according to an applied rate of the rate plan, and the cheapest rate plan is suggested as a recommended rate plan. (In the table, the rate plan is a general rate plan, and the rate plan with subscription restrictions according to age, conditions, etc. is calculated according to the conditions).

According to the method for diagnosing and designing user-customized communication charges through communication charge analysis according to the present invention,

When purchasing a mobile phone, it proposes and proposes optimal purchase conditions through analysis of telecommunication costs in connection with e-mail bills, reducing damage caused by excessive spending on telecommunication costs that may occur when purchasing a mobile phone, and wasting telecommunication costs by inquiring information on mobile phone household telecommunication costs and suggest the best carrier.

In addition, according to the present invention, it is possible to reduce costs by identifying unnecessary additional services of telecommunication companies.

In addition, it is possible to reduce costs by comparing the actual usage amount with the usage amount of the rate plan and recommending a rate plan suitable for the user.

In addition, when purchasing a mobile phone, it is possible to measure the price that is the standard for the user by presenting the optimal conditions, thereby preventing the mobile phone dealer from presenting an excessive transaction price.

As described above, the optimal embodiment has been disclosed in the drawings and specifications. Although specific terms are used herein, they are only used for the purpose of describing the present invention and are not used to limit the scope of the present invention described in the claims or defining the meaning. Therefore, those of ordinary skill in the art will understand that various modifications and equivalent other embodiments are possible therefrom. Therefore, the true technical protection scope of the present invention should be determined by the technical spirit of the appended claims.

10-1,...,10-N: User terminal
20: manager (server)
22: communication charge analysis unit
25: bill analysis unit
26: optimal condition analysis unit
28: usage analysis unit
30: Distributor (website)

Claims (5)

In the method of diagnosing and designing user-customized communication rates through communication rate analysis,
The administrator (server) connects the user's e-mail bill according to the request from the user terminal to diagnose and analyze the communication cost of the user's mobile phone, the Internet or smart home, and the step of inquiring and providing the communication cost analysis result to the user terminal. However, it is characterized by proposing the cheapest rate plan as a recommended rate plan,
The manager (server) compares the latest usage (data/call/text/additional) and subscription rate plans through the user's e-mail bill, compares and analyzes whether it is cheaper when changing other rate plans than the subscribed rate plan, and discounts (optional agreement, Combination, affiliate discount, welfare, age, other discounts) are applicable, whether there is a currently applied discount system, analyze the amount that can be discounted and provide the result, or if there is a penalty, the amount discounted by number portability , It is characterized by providing analysis results by comparing and analyzing support funds,
The method of analyzing the communication cost in the manager server compares the usage for the last two months, compares the recent usage with the previous month, compares the usage for the last 3-4 months, or calculates the usage for the last 1 year to suggest a discountable amount when changing the rate plan User-customized communication fee diagnosis and design method through communication fee analysis, characterized in that. According to claim 1,
The user terminal requests the manager (server) to add a family member, and the manager (server) transmits a family addition request (SMS) message to the corresponding family terminal requesting family addition, and then from the corresponding family terminal to the manager (server) as a family member. When an additional request consent message is received, the e-mail bill is linked, and then the manager (server) analyzes the cost of the family communication service and transmits the analysis result to the user terminal so that the user can inquire User-customized communication fee diagnosis and design method through The administrator (server) connects the user's e-mail bill according to the request from the user terminal, performs diagnosis and analysis of the communication cost service cost, and provides the user terminal with the communication service cost diagnosis result so that it can be inquired,
The user transmits a mobile phone purchase request signal to the manager (server) through the user terminal;
The manager (server) presenting the optimal conditions to the user terminal and the agency (website);
The agency (website) proposing the purchase of a mobile phone to a manager (server);
The manager (server) proposes a mobile phone purchase to the user terminal so that the user can inquire;
If the user terminal is interested after seeing the mobile phone purchase proposal, transmitting a visit reservation (phone, text) signal to the agency (website);
The agent (website) includes the step of proposing a transaction to the user terminal,
The manager server proposes to purchase a mobile phone with an optimal rate plan design according to the user's propensity (age, gender, occupation, data usage, text data usage or other data). Diagnosis and design method. The method of claim 3, wherein the user terminal requests the manager (server) to add a family member, and the manager (server) transmits a family addition request (SMS) message to the corresponding family terminal requesting family addition, and then from the corresponding family terminal. When the administrator (server) receives a request for consent to request family addition, the e-mail bill is connected, the administrator (server) analyzes the family communication cost, and transmits the analysis result to the user terminal so that the user can inquire. User-customized communication fee diagnosis and design method through communication fee analysis characterized by. 4. The method of claim 3, wherein the manager server checks whether or not the communication service cost of all family members is wasted every month regardless of the subscribed telecommunication company based on standard data, and displays the result in a table. In the part, it checks whether individual communication expenses are wasted 'automatically every month' in a way of 'linking email bills', or checks the 'household communication expenses' of all family members regardless of business operators, and checks the mobile phone purchase part. (Part) presents the optimal conditions for purchasing a mobile phone by analyzing individual communication usage data based on the communication bill, or by applying the reverse auction method, presenting conditions for purchasing a mobile phone by receiving offers from multiple stores in the area desired by the buyer User-customized communication fee diagnosis and design method through communication fee analysis, characterized in that.

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