KR20220059693A - Sns total management solusion architecture - Google Patents

Abstract

The present invention relates to an SNS-integrated management solution capable of conveniently managing a plurality of SNS platforms at the same time, and automating a business work process for marketing through SNS. Information used by an SNS-integrated management application installed in a user terminal means an end-to-end step of mutually operating and communicating individual data in a synchronous or asynchronous manner with a corresponding platform system, wherein the step includes the following steps of: generating and transmitting SNS data; managing the generated data; and periodically loading designated data and content from a server, or making various requests and conducting analysis.

Description

SNS integrated management web app service architecture {SNS TOTAL MANAGEMENT SOLUSION ARCHITECTURE}

IT/SW, application software development and supply

The present invention relates to an SNS management business process method and system implementation architecture. More specifically, the present invention provides a method for automatically managing a business process including a transition that is a logical connection line that connects activities for the flow of an activity and a business flow, which means a logical business step of the business process, A business process management method, characterized in that an instance is created for a task that is one activity or transition to be performed, and the created instance is called and executed to be transmitted to a first platform and a second platform according to a predetermined condition; and It's about the system.

Web-based technology and data technology

In the past, the rapid development of the Web and the Internet had a profound impact on many areas in the corporate and public sectors. A business process management system is being introduced in various industries, and the business process management system refers to a software system that can replace or converge existing tasks in a wide range or specialized fields.

Web-based technology is essential for these business processes, and data technology and management, which have recently become increasingly important, are also important.

Specifically, let's take a look at the business process for SNS management. Most of the existing social media marketing work relies on human hands. This does not change even if the size and personnel of the organization change.

Based on RPA (Robatic Process Automation) technology, we invented a solution that automatically analyzes and directly executes complex human behaviors involved in SNS activity and management without human intervention.

Here, two core technologies should be the basis. First, the network, data payload, delivery and real-time for web development. Next, an in-depth understanding of the data is required.

By integrating data from heterogeneous SNS platforms into one structure, the data total process step is reduced compared to the previous one.

In order to achieve the above object, in the present invention, in a method for automatically managing a business process including activities and transitions, an instance is created for a task that means one activity or transition performed according to the business process, and generation Integrates the instances that satisfy certain conditions among the established instances into the data structure of the company's platform. When the instance is called by the user's request, it runs and provides a system that automatically executes the data stream.

According to the present invention, the related process can be performed more efficiently by saving time and cost compared to the complicated existing SNS business process. The scalability of the application of instances that can supplement or replace manpower is wide. Furthermore, there is an effect of integrating the data dependency and operation of various SNS platforms.

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All general web development has been implemented so that each user can use the company's system. This includes detailed user experience for each page, starting with login/registration.

In order to run and call a real-time instance for each user, it is created individually. Specifically, it includes 1) user authentication and identification system, 2) SNS platform data management system, 3) real-time response management system, 4) various analysis systems 5) other contents.

A separate TEMP system was developed that can be managed globally when each user instance is called, responded to, or executed. This includes data and management systems for necessary contents for each user and platform.

It has built its own system by combining various functions that unify disparate platforms in data transmission and management, which are essential to the user experience.

In order to reduce communication misunderstanding, all names are used without symbols.

Claims (1)

A user terminal installed with an SNS solution web app service capable of receiving and transmitting SNS selection information of a business process to be managed and account information for authentication of access to a social network site designated as the SNS selection information, and integrated management thereof; For integrated management of a plurality of social network services including an SNS gateway server connected to a terminal and a communication network through an integrated protocol to communicate with the integrated SNS application, and a plurality of SNS servers communicating with the SNS gateway server through respective protocol methods In the SNS managed system,

The SNS gateway server is

Store the SNS selection information and account information received from the user terminal in the user management DB, and when a call is received through the integrated SNS application, check the management target social network sites from the user management DB of the user who has transmitted the registration message The authentication process is performed, the registration is performed to suit the protocol method of each management target social network site, and the edited registered contents and data are transmitted and posted to the matched management target social network site, and related to the exposed registration message. Collects reaction data from the SNS server, collects personal information including a user identifier on a social network site among personal information of a member who has registered the reaction data, and analyzes the personal information,

When the social network site subject condition information is received through the integrated SNS application, the subject condition information is stored in a condition information management DB provided by itself, and the social network site specified in the subject condition information is searched to match the subject condition information An SNS managed system for the integrated management of multiple social network services, characterized in that extracting the web page.

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