KR20220031967A - Smart active food franchise service management system - Google Patents

Abstract

A smart active food franchise service management system according to an embodiment according to the technical idea of the present invention may include: a quality check category generating part for generating a quality check category for a food franchise service; a performance information collection part for collecting information on whether to perform a quality check item according to the generated quality check category from the manager terminal of a food franchise store; and a performance mission information management part for transmitting performance mission information to the manager terminal based on the collected performance information according to the importance of the generated quality check category.

Description

SMART ACTIVE FOOD FRANCHISE SERVICE MANAGEMENT SYSTEM

The present invention relates to a smart active restaurant franchise service management system, and more particularly, to a smart active restaurant franchise service management system that provides mission information according to the importance of a quality check category.

Maintaining the quality of food service franchise franchisees is a core value of the food service franchise business, and a large amount of cost is required to maintain the quality. Since the frequency of quality measurement is very low due to the limited manpower managing a large number of franchisees, it was impossible to grasp the overall quality of the affiliated stores.

In addition, non-compliance with the restaurant franchise headquarters policy causes confusion among customers, and the brand value decreases due to lack of standardization and consistency.

In order to solve this problem, many inventors have tried to find a solution, but no satisfactory results have been obtained so far.

The purpose of the smart active restaurant franchise service management system according to the technical idea of the present invention is to provide a self-evolving smart service quality manual system.

Another object of the smart active restaurant franchise service management system according to the technical idea of the present invention is to provide an active service quality improvement promotion and quality failure prevention system.

The technical task to be achieved by the smart active restaurant franchise service management system according to the technical idea of the present invention is not limited to the tasks mentioned above, and another task not mentioned can be clearly understood by those skilled in the art from the description below. There will be.

A smart active restaurant franchise service management system according to an embodiment according to the technical idea of the present invention includes: a quality check category generator for generating a quality check category for the restaurant franchise service; a performance information collection unit for collecting information on whether to perform a quality check item according to the generated quality check category from a manager terminal of a restaurant franchise store; According to the importance of the generated quality check category, based on the collected information on whether to perform a mission to be performed may include a mission information management unit for transmitting to the manager terminal.

The smart active restaurant franchise service management system according to an embodiment further comprises a quality check item providing unit that provides a quality check item according to the generated quality check category to the manager terminal according to a word or a movement, the manager terminal , the quality check item may be displayed according to the input word or the selected movement line.

The quality check category generation unit according to an embodiment, but assigns a weight to each quality check category or quality check item according to a preset importance level of the generated quality check category, the results learned using machine learning or deep learning The assigned weight may be changed according to the changed importance based on the basis.

The performance information collection unit according to an embodiment, but receives an image or video as information on whether to perform the quality check item from the manager terminal, based on the learned result using machine learning or deep learning, the It can be determined whether the quality check items are performed or not.

The performing mission information management unit according to an embodiment, but receiving an image or video on which a mission is performed according to the performed mission information from the manager terminal, an image or a video as information on whether to perform the quality check item, and the mission By comparing the performed image or video, it is determined whether the mission is performed, and when it is determined that the mission is not completed, mission re-execution information for requesting the mission re-execution can be transmitted to the manager terminal.

The performing mission information management unit according to an embodiment, but receiving an image or a video on which a mission is performed according to the performed mission information from the manager terminal,

Based on the results learned using machine learning or deep learning, it is determined whether the mission is performed according to the received image or video, and when it is determined that the mission is not completed, the mission re-performance information can be transmitted to the manager terminal. there is.

The performed mission information management unit according to an embodiment may change the transmitted performed mission information or change the number of missions of the transmitted performed mission information when the importance is changed.

The smart active restaurant franchise service management system according to an embodiment according to the technical idea of the present invention enables service quality maturity model-based quality monitoring and analysis-based quality optimization.

The smart active restaurant franchise service management system according to an embodiment according to the technical idea of the present invention can provide a manual focused on field service quality.

However, the effects that can be achieved by the smart active restaurant franchise service management system according to an embodiment of the present invention are not limited to those mentioned above, and other effects not mentioned are clear to those skilled in the art from the description below. can be understood clearly.

In order to more fully understand the drawings cited herein, a brief description of each drawing is provided.
1 is a schematic diagram of a smart active restaurant franchise service management system according to an embodiment of the present invention.
2 is a flowchart illustrating the steps of the smart active dining service franchise service management method performed by the smart active restaurant franchise service management system according to an embodiment of the present invention.
3 is a screen of a manager terminal provided by a smart active dining franchise service management system according to an embodiment of the present invention.
4 is a screen on which a mission performed by the smart active restaurant franchise service management system according to an embodiment of the present invention is displayed.

Since the present invention can have various changes and can have various embodiments, specific embodiments are illustrated in the drawings and will be described in detail through the detailed description. However, this is not intended to limit the present invention to specific embodiments, and it should be understood that the present invention includes all modifications, equivalents and substitutes included in the spirit and scope of the present invention.

In describing the present invention, if it is determined that a detailed description of a related known technology may unnecessarily obscure the gist of the present invention, the detailed description thereof will be omitted. In addition, numbers (eg, first, second, etc.) used in the description process of the present specification are only identification symbols for distinguishing one component from other components.

In addition, in this specification, when a component is referred to as “connected” or “connected” with another component, the component may be directly connected or directly connected to the other component, but in particular It should be understood that, unless there is a description to the contrary, it may be connected or connected through another element in the middle.

In addition, in the present specification, two or more components may be combined into one component, or one component may be divided into two or more for each more subdivided function. In addition, each of the components to be described below may additionally perform some or all of the functions of other components in addition to the main functions they are responsible for, and some of the main functions of each component may have different functions. It goes without saying that it may be performed exclusively by the component.

Hereinafter, embodiments according to the technical spirit of the present invention will be described in detail in turn.

1 is a schematic diagram of a smart active restaurant franchise service management system according to an embodiment of the present invention.

Referring to FIG. 1 , the smart active dining franchise service management system 100 may communicate with the manager terminal 101 of the store manager registered in the smart active dining franchise service management system 100 through a network. The smart active restaurant franchise service management system 100 may be a computing device that provides a service, such as a server.

According to an embodiment, a network means a connection structure in which information exchange is possible between each node such as a plurality of terminals and servers, and an example of such a network includes a 3rd Generation Partnership Project (3GPP) network, LTE ( Long Term Evolution) network, 5G network, WIMAX (World Interoperability for Microwave Access) network, Internet, LAN (Local Area Network), Wireless LAN (Wireless Local Area Network), WAN (Wide Area Network), PAN (Personal) Area Network), Bluetooth (Bluetooth) network, satellite broadcasting network, analog broadcasting network, DMB (Digital Multimedia Broadcasting) network, and the like are included, but are not limited thereto.

The manager terminal 101 is, for example, a wireless communication device that guarantees portability and mobility, or a computing device that includes or is connected to a camera, such as a personal communication system (PCS), a global system for mobile communications (GSM), or a PDC. (Personal Digital Cellular), PHS (Personal Handyphone System), PDA (Personal Digital Assistant), IMT (International Mobile Telecommunication)-2000, CDMA (Code Division Multiple Access)-2000, W-CDMA (W-Code Division Multiple Access) , Wibro (Wireless Broadband Internet) terminals, smartphones, smart pads, tablet PCs (Tablet PC), and the like may include all types of handheld-based wireless communication devices.

According to an embodiment, the smart active restaurant franchise service management system 100 may include a quality check category generation unit 110 , an execution status information collection unit 120 , and a performance mission information management unit 130 . The quality check category generation unit 110 , the execution status information collection unit 120 , and the execution mission information management unit 130 may include at least one of a memory, a processor, and a data transceiver.

The quality check category generating unit 110 may generate a quality check category for the restaurant franchise service. The quality check category can be classified into levels such as large, medium, and small categories, and the large categories are quality, service, cleanliness (ie, Q(Quality), S(Service), C(Cleanliness), V(Value)) , may include at least one category of statutes (E). The middle category may include a category related to at least one detail of quality, service, cleanliness, and laws. The sub-category may include quality check items. The quality category may be a category related to food. The service category may be a category related to a job.

According to an embodiment, the quality check category generating unit 110 assigns a weight to each quality check category or quality check item according to a preset importance of the generated quality check category, but using machine learning or deep learning Based on the learned result, the assigned weight may be changed according to the changed importance.

The quality check category generating unit 110 may assign weights of 1, 2, 1, and 3 to quality, service, cleanliness, and law categories, respectively. The quality check category generating unit 110 may change the weights of 1, 1, 2, and 3 for quality, service, cleanliness, and statute categories according to the importance determined using machine learning or deep learning, respectively.

The performance information collection unit 120 may collect information on whether to perform a quality check item according to a quality check category generated from a manager terminal of a restaurant franchise store. For example, the information on whether to perform may be “yes” or “no”. That is, the information on whether or not to perform may be contents such as "performed" and "not performed". The information on whether to perform may be an image or a video.

According to an embodiment, the performance information collection unit 120 receives an image or video as information on whether to perform a quality check item from the manager terminal, but based on the learned result using machine learning or deep learning , it is possible to determine whether to perform the quality check items.

The performance information collection unit 120, the image or video on which the quality check item is performed, and the image or video on which the quality check item is not performed are learned, and the image or video received as the performance information is the quality check item It may be determined whether the image or video is the performed image or video, or whether the quality check item is not performed.

The performance mission information management unit 130 may transmit the performance mission information to the manager terminal based on the collected performance status information according to the importance of the generated quality check category. The performance mission information may include at least a performance mission related to the store. The performance mission is an instruction for a specific operation, and the performance mission information may include text, an image, or a video indicating the specific operation. The performed mission information may include a requested period or date or time.

For example, the performance mission information management unit 130 may preferentially transmit the performance mission information for the law category to the manager terminal when weights of 1, 2, 1, and 3 are given for the quality, service, cleanliness, and law categories. . When the number of missions to be performed in the statute category is smaller than the number of missions to be performed in advance, at least a part of missions to be performed in a service category having the next largest weight size may be transmitted.

For example, if the preset number of performed missions is 3 and the number of missions performed in the statute category is 2, the performance mission information management unit 130 may include two missions in the law category and one mission in the service category. The included mission information may be transmitted to the manager terminal.

According to an embodiment, the performing mission information management unit 130 receives an image or video on which a mission is performed according to the performed mission information from the manager terminal, and an image or video as information on whether to perform a quality check item, and a mission It is possible to determine whether the mission has been performed by comparing the performed image or video, and if it is determined that the mission has not been completed, mission re-performance information for requesting the mission re-performation may be transmitted to the manager terminal. The mission re-execution information may include text, an image, or a video instructing the mission to be performed again. The mission re-execution information may include contents instructing only an execution mission in which the mission performance is not completed among a plurality of execution missions. The mission redo information may include a requested period or date or time.

The performance mission information management unit 130 compares the image or video and the image or video on which the mission is performed as information on whether to perform the quality check item and determines that the mission has been completed if the difference is greater than or equal to a preset threshold, and the difference is If it is less than a preset threshold, it may be determined that the mission is not completed. For example, the performed mission information management unit 130 may determine that the mission is completed when the difference between images or videos is 10% or more.

According to an embodiment, the performing mission information management unit 130 receives an image or video on which a mission is performed according to the performed mission information from the manager terminal, based on the learned result using machine learning or deep learning, receiving It is determined whether the mission is performed according to the image or video, and when it is determined that the mission is not completed, mission re-execution information can be transmitted to the manager terminal.

The mission information management unit 130 is, the mission is performed and the image or video, and the mission is not performed is learned using the image or video, whether the received image or video is an image or video on which the mission is performed, or the mission is It can be determined whether it is an image or a video that has not been performed.

The mission information management unit 130, by comparing the image or video in which the mission is performed, or the image or video in which the mission is not performed, and the received image or video, the received image or video is the mission is performed It is also possible to determine whether it is an image or video that has been made, or an image or video in which the mission has not been performed.

When the degree of similarity between the image or video on which the mission is performed and the received image or video is higher than a preset threshold, the mission information management unit 130 determines that the received image or video is an image or video on which the mission is performed can do. The mission information management unit 130, when the degree of similarity between the image or video for which the mission is not performed and the received image or video is higher than a preset threshold, the received image or video is an image or video in which the mission is not performed can be judged as

According to an embodiment, when the importance is changed, the performed mission information management unit 130 may change the transmitted performed mission information or change the number of missions of the transmitted performed mission information.

For example, when the performance mission information management unit 130 is changed to weights of 1, 1, 2, and 3 for quality, service, cleanliness, and statute categories according to the importance determined using machine learning or deep learning, respectively, The information on the mission to be performed for the law category may be transmitted to the manager terminal first, and then at least some of the missions performed for the clean category having a large weight size may be transmitted.

For example, if the number of preset missions to be performed is three, the number of missions to be performed in the statute category is 2, and the number of missions to be performed in the clean category is 3, the performance mission information management unit 130 is 2 of the law category Performance mission information including three execution missions and three execution missions of a clean category may be transmitted to the manager terminal.

In addition, when the preset execution mission is the number of two categories, when the number of execution missions in the statute category is 2, the execution mission information management unit 130 performs two execution missions in the law category and one execution in the clean category It is possible to transmit information about the mission to be performed including the mission to the manager terminal.

According to an embodiment, the smart active restaurant franchise service management system 100 may further include a quality check item providing unit 140 . The quality check item providing unit 140 may include at least one of a memory, a processor, and a data transceiver.

The quality check item providing unit 140 may provide the quality check item according to the generated quality check category to the manager terminal according to a word or a moving line. The manager terminal may display the quality check item according to the input word or the selected moving line. A tag may be added to each quality check item in the quality check category, and the tag is a weight indicating importance, a location related to a movement (eg, hall, kitchen, etc.), and related words (eg, order, payment, etc.) , and may include a requested execution period of the related mission. When the manager inputs "order" into the quality check item search window through the manager terminal, the quality check item of the quality check category to which a tag including "order" is added may be displayed on the manager terminal. Also, when the manager selects “kitchen” from the quality check item selection box or drop-down menu through the manager terminal, the quality check item of the quality check category with the tag including “kitchen” can be displayed on the manager terminal. there is.

2 is a flowchart illustrating the steps of the smart active dining service franchise service management method performed by the smart active restaurant franchise service management system according to an embodiment of the present invention.

Referring to FIG. 2 , each step of the smart active restaurant franchise service management method may be performed by at least one of the components of the smart active restaurant franchise service management system. The components of the smart active restaurant franchise service management system may include a quality check category generation unit, a performance status information collection unit, a performance mission information management unit, and a quality check item provision unit.

In step 201, the smart active restaurant franchise service management system may create a quality check category for the restaurant franchise service.

In step 202 , the smart active restaurant franchise service management system may collect information on whether to perform a quality check item according to a quality check category generated from the manager terminal of the restaurant franchise store.

In step 203 , the smart active restaurant franchise service management system may transmit performance mission information to the manager terminal based on the collected performance information according to the importance of the generated quality check category.

According to an embodiment, the smart active restaurant franchise service management system may provide a quality check item according to the generated quality check category to the manager terminal according to a word or a movement. The manager terminal may display the quality check item according to the input word or the selected moving line.

According to one embodiment, the smart active restaurant franchise service management system assigns a weight to each quality check category or quality check item according to the preset importance of the generated quality check category, but is learned using machine learning or deep learning Based on the result, the assigned weight can be changed according to the changed importance.

According to an embodiment, the smart active restaurant franchise service management system receives an image or video as information on whether to perform a quality check item from the manager terminal, but based on the learned result using machine learning or deep learning, the quality It can be determined whether the inspection items are performed or not.

According to an embodiment, the smart active restaurant franchise service management system receives an image or video on which a mission is performed according to the mission information from the manager terminal, but an image or video as information on whether to perform a quality check item, and the mission is performed It is possible to determine whether the mission has been performed by comparing the images or videos, and if it is determined that the mission has not been completed, mission re-execution information for requesting the mission re-execution may be transmitted to the manager terminal.

According to an embodiment, the smart active restaurant franchise service management system receives an image or video on which a mission is performed according to the mission information from the manager terminal, but based on the learned result using machine learning or deep learning, the received It is determined whether the mission is performed according to the image or the video, and when it is determined that the mission is not completed, mission re-execution information may be transmitted to the manager terminal.

According to an embodiment, the smart active restaurant franchise service management system may change the transmitted mission information or change the number of missions of the transmitted performed mission information when the importance is changed.

3 is a screen of the manager terminal provided by the smart active dining franchise service management system according to an embodiment of the present invention.

The smart active restaurant franchise service management system transmits the quality check item “Is the side dishes for each menu provided correctly?” to the manager terminal, and the manager can upload a check photo as information on whether the quality check item was performed through the manager terminal. there is. At this time, the smart active dining franchise service management system can determine that the side dishes for each menu were not provided correctly based on the image of the received inspection photo, and transmit the mission “Basic side dishes must be provided” to the manager terminal.

The manager may upload the improvement photo as an image in which the mission for the performed mission is performed through the manager terminal. The smart active restaurant franchise service management system may determine that the mission has been completed based on the received image. When it is determined that the mission has not been performed based on the received image, the smart active dining franchise service management system may transmit a push message or notification requesting re-execution of the mission to the manager terminal.

4 is a screen on which a mission to be performed provided by the smart active dining franchise service management system according to an embodiment of the present invention is displayed.

The manager terminal may receive and display the performance missions for a plurality of quality check items from the smart active restaurant franchise service management system, respectively. The performance mission may be displayed together with the mission performance deadline.

When "Yes" is input to "Is the menu provided on time" as a quality check item in the manager terminal, the mission to be performed may not be displayed. On the other hand, if “No” is input to “Is the signboard free of spider webs and clean?” as a quality check item in the manager terminal, “Please clean the signboard, please. can

On the other hand, for security of the performed mission information transmitted from the performed mission information management unit 130 to the manager terminal 101, the performed mission information management unit 130 may convert the performed mission information into a QR code image, and the performed mission The information management unit 130 divides the QR code image data signal to generate a plurality of image data pieces, assigns an address to each of the image data pieces, and a key creation module for generating a combination rule in consideration of the address; a first dispatching module for transmitting a plurality of image data pieces to the manager terminal 101 in a random order; and a second dispatching module for transmitting the combination rule to the manager terminal 101 . The manager terminal 101 receives the plurality of image data pieces and the combination rule transmitted to the manager terminal 101, and combines the plurality of image data pieces according to the combination rule to generate QR code image data. It can contain modules.

Alternatively, for security of the performed mission information transmitted from the performed mission information management unit 130 to the manager terminal 101, the performed mission information management unit 130 may convert the performed mission information into a QR code image, , the mission information management unit 130 is an axis lining module that sets n first axis lines in the horizontal direction in the QR code image and m second axis lines in the vertical direction (where n and m are natural numbers) am); Selecting any one of the first axis lines and the second axis lines, rotating the image of either side in any one direction around the selected axis line (hereinafter referred to as “the first selected axis line”) generating a first filed image by causing image areas on both sides of the first selection axis line to overlap in two layers; selecting the other one of the first axis lines and the second axis lines; Rotating the first filed image on either side in either direction around the other axis line (hereinafter referred to as “the second selected axis line”) to rotate the first filed image on both sides of the second selected axis line a filing module for performing a filing rule including generating a second filed image by causing regions to overlap in two layers; a first dispatching module for transmitting the second filed image to the manager terminal 101; and a second dispatching module for transmitting the filing rule to the manager terminal 101 . The manager terminal 101 receives the second filed image and the filing rule transmitted to the manager terminal 101, and restores the second filed image according to the filing rule to generate a QR code image. may include

Meanwhile, the manager terminal 101 includes a storing module, and the storing module may store the transmitted QR code image in a database. The database is composed of an aggregate of a plurality of sub-databases, and it may be preferable that these sub-databases are physically divided. The storing module may include a sniffing module, a code assigning module, a random number creating module, and a dispersing storing module.

The sniffing module arbitrarily divides the QR code image into a plurality of image pieces, and sets each of the divided image pieces as a plurality of individual pieces of information. For example, the individual piece information may include W1, W2, W3, W4, W5, and the like. The image may be divided and separated in an X-shape or a zig-zag shape.

The code assigning module assigns different codes to the plurality of individual pieces of information divided by the sniffing module as described above. This code is a kind of ID. For example, codes such as xfd312 to W1, yga187 to W2, frh443 to W3, eiw451 to W4, and ctj323 to W5 are assigned.

Each of these individual pieces of information, W1 to W5, is divided and stored in a sub-database that is an individual physical space, and before being stored, the random number creating module uses the codes of these individual pieces of information, that is, xfd312 in W1, yga187 in W2, yga187 in W2, and W3 The same random variable is shared for frh443 in W4, eiw451 in W4, and ctj323 in W5 for a predetermined time.

For example, i) between 11:30:00 and 11:30:20, the same random for each of these code xfd312 of W1, code yga187 of W2, code frh443 of W3, code eiw451 of W4, and code ctj323 of W5 The variable wesdispdy2471738 is shared, and ii) between 11:30:20 and 11:30:40, the code xfd312 of W1, code yga187 of W2, code frh443 of W3, code eiw451 of W4, and code ctj323 of W5 are respectively They share the same random variable qartfrebh5243421. After that, it is repeated.

When there is a call for the entire QR code image, W1 to W5 constituting the QR code image require a process of recombination, and this recombination is mediated through a random variable shared at the moment.

As described above, the dispersing storage module distributes and stores a plurality of individual pieces of information, for example, W1 to W5 in each physically divided database.

The functional operations described in this specification and the embodiments related to the present subject matter can be implemented in a digital electronic circuit, computer software, firmware or hardware, including the structures disclosed herein and structural equivalents thereof, or in a combination of one or more thereof Do.

Embodiments of the subject matter described herein are one or more computer program products, ie one or more modules directed to computer program instructions encoded on a tangible program medium for execution by or for controlling the operation of a data processing apparatus. can be implemented. A tangible program medium may be a radio wave signal or a computer-readable medium. A radio wave signal is an artificially generated signal, eg a machine-generated electrical, optical or electromagnetic signal, that is generated to encode information for transmission to an appropriate receiver device for execution by a computer. The computer-readable medium may be a machine-readable storage device, a machine-readable storage substrate, a memory device, a combination of materials that affect a machine-readable radio wave signal, or a combination of one or more of these.

A computer program (also known as a program, software, software application, script or code) may be written in any form of any programming language, including compiled or interpreted language or a priori or procedural language, and may be written as a stand-alone program or module; It can be deployed in any form, including components, subroutines, or other units suitable for use in a computer environment.

A computer program does not necessarily correspond to a file in a file system. A program may be in a single file provided to the requested program, or in multiple interacting files (eg, files that store one or more modules, subprograms, or portions of code), or portions of files that hold other programs or data. (eg, one or more scripts stored within a markup language document).

The computer program may be deployed to be executed on one computer or multiple computers located at one site or distributed over a plurality of sites and interconnected by a communication network.

Additionally, the logic flows and structural block diagrams described herein describe corresponding acts and/or specific methods supported by corresponding functions and steps supported by the disclosed structural means, and corresponding software. It can also be used to build structures and algorithms and their equivalents.

The processes and logic flows described herein may be performed by one or more programmable processors executing one or more computer programs to perform functions by operating on input data and generating output.

Processors suitable for the execution of computer programs include, for example, both general and special purpose microprocessors and any one or more processors of any kind of digital computer. Typically, the processor will receive instructions and data from read-only memory, random access memory, or both.

A key element of a computer is one or more memory devices for storing instructions and data and a processor for executing instructions. In addition, a computer is generally operably coupled to receive data from, or transmit data to, one or more mass storage devices for storing data, such as, for example, magnetic, magneto-optical disks or optical disks, or to perform both such operations. or will include However, the computer need not have such a device.

The present description sets forth the best mode of the invention, and provides examples to illustrate the invention, and to enable any person skilled in the art to make or use the invention. The specification thus prepared does not limit the present invention to the specific terms presented.

Accordingly, although the present invention has been described in detail with reference to the above-described examples, those skilled in the art can make modifications, changes, and modifications to the examples without departing from the scope of the present invention. In short, in order to achieve the intended effect of the present invention, it is not necessary to separately include all the functional blocks shown in the drawings or follow all the orders shown in the drawings. indicate that it may be within the scope

100: Smart active catering franchise service management system
110: quality check category generation unit
120: performance information collection unit
130: Performed mission information management unit
140: quality check item providing unit

Claims (8)

In the smart active restaurant franchise service management system,
A quality check category generating unit for generating a quality check category for the restaurant franchise service;
a performance information collection unit for collecting information on whether to perform a quality check item according to the generated quality check category from a manager terminal of a restaurant franchise store; and
According to the importance of the generated quality check category, the execution mission information management unit to transmit information on the execution mission to the manager terminal based on the collected information on whether to perform the execution.
A smart active restaurant franchise service management system comprising a.
According to claim 1,
A quality check item providing unit for providing a quality check item according to the generated quality check category to the manager terminal according to a word or a moving line
further comprising,
The manager terminal,
A smart active restaurant franchise service management system, characterized in that the quality check item is displayed according to the input word or the selected movement line.
The method of claim 1,
The quality check category generation unit,
A weight is given to each quality check category or quality check item according to the preset importance of the generated quality check category,
Smart active restaurant franchise service management system, characterized in that the weight is changed according to the changed importance based on the learned result using machine learning or deep learning.
According to claim 1,
The performing information collection unit,
Receive an image or video as information on whether to perform the quality check item from the manager terminal,
Smart active restaurant franchise service management system, characterized in that it is determined whether to perform the quality check item based on the learned result using machine learning or deep learning.
5. The method of claim 4,
The execution mission information management unit,
Receive an image or video on which a mission is performed according to the mission information to be performed from the manager terminal,
Comparing the image or video and the image or video on which the mission is performed as information on whether or not to perform the quality check item, the mission is determined whether the mission is performed, and when it is determined that the mission is not completed, the mission is re-performed with the manager terminal A smart active restaurant franchise service management system, characterized in that it transmits the requested mission re-performance information.
According to claim 1,
The execution mission information management unit,
Receive an image or video on which a mission is performed according to the mission information to be performed from the manager terminal,
Based on the learned result using machine learning or deep learning, it is determined whether the mission is performed according to the received image or video, and when it is determined that the mission is not completed, the mission re-performance information is transmitted to the manager terminal. Smart active restaurant franchise service management system, characterized in that.
According to claim 1,
The execution mission information management unit,
When the importance is changed, the smart active restaurant franchise service management system, characterized in that by changing the transmitted mission information, or by changing the number of missions of the transmitted performing mission information.
The method of claim 1, wherein the performing mission information management unit can convert the performed mission information into a QR code image, and the performing mission information management unit generates a plurality of image data fragments by dividing the QR code image data signal, the image a key-creating module that assigns an address to each of the data pieces and generates a combination rule in consideration of the address; a first dispatching module for transmitting a plurality of image data pieces to the manager terminal in a random order; and a second dispatching module for transmitting a combination rule to the manager terminal, wherein the manager terminal receives a plurality of image data pieces and a combination rule transmitted to the manager terminal, and receives a plurality of image data according to the combination rule A smart active restaurant franchise service management system comprising a reassembly module that combines pieces to generate QR code image data.

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