KR102471122B1 - Smart active food franchise service management system - Google Patents

Abstract

A smart active food service franchise service management system according to an embodiment according to the technical idea of the present invention includes a quality check category generator for generating a quality check category for a food service franchise; a performance information collection unit that collects performance information on quality check items according to the generated quality check category from a manager terminal of a restaurant franchise store; and a performance mission information management unit that transmits performance mission information to the manager terminal based on the collected performance information according to the importance of the generated quality check category.

Description

Smart active food service franchise service management system {SMART ACTIVE FOOD FRANCHISE SERVICE MANAGEMENT SYSTEM}

The present invention relates to a smart active food service franchise service management system, and more particularly, to a smart active food service franchise service management system that provides performance mission information according to the importance of a quality check category.

Maintaining the quality of restaurant franchise members is a core value of the restaurant franchise business, and high costs are required to maintain quality. Since the frequency of quality measurement is very low due to limited manpower managing a large number of affiliates, it was impossible to grasp the overall quality status of the affiliates.

In addition, non-compliance with the restaurant franchise headquarters policy causes confusion among customers, and there is a problem that brand value declines due to lack of standardization and consistency.

In order to solve this problem, many inventors have attempted to find a solution, but no satisfactory results have been obtained so far.

The purpose of the smart active food service franchise service management system according to the technical idea of the present invention is to provide a self-evolving smart service quality manual system.

Another object of the smart active food service franchise service management system according to the technical idea of the present invention is to provide an active service quality improvement promotion and quality failure prevention system.

The technical problem to be achieved by the smart active food service franchise service management system according to the technical idea of the present invention is not limited to the above-mentioned problem, and another problem not mentioned can be clearly understood by those skilled in the art from the description below. There will be.

A smart active food service franchise service management system according to an embodiment according to the technical idea of the present invention includes a quality check category generator for generating a quality check category for a food service franchise; a performance information collection unit that collects performance information on quality check items according to the generated quality check category from a manager terminal of a restaurant franchise store; and a performance mission information management unit that transmits performance mission information to the manager terminal based on the collected performance information according to the importance of the generated quality check category.

The smart active food service franchise service management system according to an embodiment further includes a quality check item providing unit for providing quality check items according to the generated quality check category to the manager terminal according to words or movement lines, wherein the manager terminal , The quality check item may be displayed according to an input word or a selected movement line.

The quality check category generation unit according to an embodiment assigns a weight to each quality check category or quality check item according to a pre-set importance of the generated quality check category, and the result learned using machine learning or deep learning The assigned weight may be changed according to the changed importance.

The performance information collection unit according to an embodiment receives an image or video as performance information for the quality check item from the manager terminal, based on a result learned using machine learning or deep learning, the It is possible to determine whether or not to perform quality check items.

According to an embodiment, the performance mission information management unit receives an image or video in which a mission has been performed according to the performance mission information from the manager terminal, and includes an image or video as performance information for the quality check item, and the mission The performed image or video may be compared to determine whether the mission has been performed, and if it is determined that the mission has not been completed, mission re-performation information requesting re-performation of the mission may be transmitted to the manager terminal.

The performance mission information management unit according to an embodiment receives an image or video in which a mission is performed according to the performance mission information from the manager terminal,

Based on the result learned using machine learning or deep learning, it is determined whether the mission is performed according to the received image or video, and if it is determined that the mission is not completed, mission re-performance information can be transmitted to the manager terminal. have.

According to an embodiment, the performance mission information management unit may change the transmitted mission information or the number of missions of the transmitted mission information when the importance is changed.

The smart active food service franchise service management system according to an embodiment of the technical idea of the present invention enables service quality maturity model-based quality monitoring and analysis-based quality optimization.

The smart active food service franchise service management system according to an embodiment of the technical idea of the present invention enables to provide a manual centered on field service quality.

However, the effects that can be achieved by the smart active food service franchise service management system according to an embodiment of the present invention are not limited to those mentioned above, and other effects not mentioned are clear to those skilled in the art from the description below. will be understandable.

In order to more fully understand the drawings cited herein, a brief description of each drawing is provided.
1 is a schematic diagram of a smart active restaurant franchise service management system according to an embodiment of the present invention.
2 is a flowchart illustrating steps of performing a smart active restaurant franchise service management method performed by a smart active restaurant franchise service management system according to an embodiment of the present invention.
3 is a screen of a manager terminal provided by a smart active restaurant franchise service management system according to an embodiment of the present invention.
4 is a screen on which a mission performed provided by a smart active restaurant franchise service management system according to an embodiment of the present invention is displayed.

Since the present invention can make various changes and have various embodiments, specific embodiments are illustrated in the drawings and will be described in detail through detailed description. However, this is not intended to limit the present invention to specific embodiments, and it should be understood that the present invention includes all modifications, equivalents, and substitutes included in the spirit and scope of the present invention.

In describing the present invention, if it is determined that a detailed description of related known technologies may unnecessarily obscure the subject matter of the present invention, the detailed description will be omitted. In addition, numbers (eg, 1st, 2nd, etc.) used in the description process of this specification are only identifiers for distinguishing one component from another component.

In addition, in this specification, when one component is referred to as “connected” or “connected” to another component, the one component may be directly connected or directly connected to the other component, but in particular Unless otherwise described, it should be understood that they may be connected or connected via another component in the middle.

In addition, in the present specification, components expressed as '~ part' may be two or more components combined into one component, or one component may be differentiated into two or more for each more subdivided function. In addition, each of the components to be described below may additionally perform some or all of the functions of other components in addition to its own main function, and some of the main functions of each component may be different from other components. Of course, it may be performed exclusively by a component.

Hereinafter, embodiments according to the technical idea of the present invention will be described in detail in turn.

1 is a schematic diagram of a smart active restaurant franchise service management system according to an embodiment of the present invention.

Referring to FIG. 1 , the smart active food service franchise service management system 100 may communicate with a manager terminal 101 of a store manager registered in the smart active food service franchise service management system 100 through a network. The smart active restaurant franchise service management system 100 may be a computing device that provides services such as a server.

According to an embodiment, a network refers to a connection structure capable of exchanging information between nodes such as a plurality of terminals and servers. Examples of such networks include a 3rd Generation Partnership Project (3GPP) network, LTE ( Long Term Evolution (Long Term Evolution) network, 5G network, WIMAX (World Interoperability for Microwave Access) network, Internet (Internet), LAN (Local Area Network), Wireless LAN (Wireless Local Area Network), WAN (Wide Area Network), PAN (Personal Area Network), Bluetooth network, satellite broadcasting network, analog broadcasting network, DMB (Digital Multimedia Broadcasting) network, etc. are included, but are not limited thereto.

The manager terminal 101 is, for example, a wireless communication device that ensures portability and mobility, or a computing device including a camera or connected to a camera, such as a personal communication system (PCS), a global system for mobile communications (GSM), and a PDC. (Personal Digital Cellular), PHS (Personal Handyphone System), PDA (Personal Digital Assistant), IMT (International Mobile Telecommunication)-2000, CDMA (Code Division Multiple Access)-2000, W-CDMA (W-Code Division Multiple Access) , Wibro (Wireless Broadband Internet) terminal, smart phone (smartphone), smart pad (smartpad), tablet PC (Tablet PC), and the like, and may include all kinds of handheld-based wireless communication devices.

According to an embodiment, the smart active food service franchise service management system 100 may include a quality check category generator 110, a performance information collection unit 120, and a performance mission information management unit 130. The quality check category generator 110, the performance information collection unit 120, and the performance mission information management unit 130 may include at least one of a memory, a processor, and a data transceiver.

The quality check category generator 110 may create a quality check category for the restaurant franchise service. Quality inspection categories can be classified into levels such as large, medium, and small categories, and the major categories are quality, service, and cleanliness (ie, Q (Quality), S (Service), C (Cleanliness), and V (Value)). , At least one category of statutes (E) may be included. The middle category may include a category related to at least one detail of quality, service, cleanliness, and laws. Small categories may include quality check items. The quality category may be a category related to food. The service category may be a category related to a job.

According to an embodiment, the quality check category generation unit 110 assigns a weight to each quality check category or quality check item according to a preset importance of the created quality check category, using machine learning or deep learning. Based on the learned result, the assigned weight may be changed according to the changed importance.

The quality inspection category generation unit 110 may assign weights of 1, 2, 1, and 3 to the quality, service, cleanliness, and law categories, respectively. The quality check category generation unit 110 may change weights of 1, 1, 2, and 3 for quality, service, cleanliness, and law categories, respectively, according to the degree of importance determined using machine learning or deep learning.

The performance or non-performance information collection unit 120 may collect performance or non-performance information on quality check items according to quality check categories generated from a manager terminal of a restaurant franchise store. For example, the performance information may be “yes” or “no”. That is, the performance information may include contents such as "performed" and "not performed". The performance information may be an image or a video.

According to an embodiment, the performance information collection unit 120 receives an image or video as performance information for a quality check item from a manager terminal, but based on a result learned using machine learning or deep learning , it is possible to determine whether or not to perform the quality check items.

The performance information collection unit 120 is trained using an image or video on which the quality check item is performed and an image or video on which the quality check item is not performed, and the image or video received as the performance status information is a quality check item. It may be determined whether the image or video has been performed or the image or video has not been subjected to quality check.

The mission performance information management unit 130 may transmit mission performance information to the manager terminal based on the collected performance information according to the importance of the generated quality check category. The performance mission information may include at least a performance mission related to the store. The performance mission is an instruction for a specific operation, and the performance mission information may include text, image, or video indicating the specific operation. The performance mission information may include a requested period or date or time.

For example, when the performance mission information management unit 130 has a weight of 1, 2, 1, and 3 for quality, service, cleanliness, and law categories, it may preferentially transmit performance mission information for the law category to the manager terminal. . When the number of execution missions of the statute category is smaller than the preset number of execution missions, at least some of the performance missions of the service category having the next greater weight may be transmitted.

For example, when the preset number of missions is 3 and the number of missions in the statute category is 2, the mission information management unit 130 provides 2 missions in the statute category and 1 mission in the service category. The included performance mission information may be transmitted to the manager terminal.

According to an embodiment, the mission performance information management unit 130 receives an image or video in which the mission is performed according to the mission information, from the manager terminal, and the image or video and the mission are It is determined whether the mission has been performed by comparing performed images or videos, and when it is determined that the mission has not been completed, mission re-performation information for requesting re-performation of the mission may be transmitted to an administrator's terminal. The mission re-performation information may include text, image, or video that instructs the mission to be performed again. The mission re-performation information may include content instructing only the performance mission in which the performance of the mission has not been completed among several performance missions. The mission re-performance information may include a requested period or date or time.

The performance mission information management unit 130 compares an image or video and an image or video in which the mission is performed as information on whether the quality check item is performed, and determines that the mission is completed when the difference is greater than a preset threshold value, and the difference is If it is less than a preset threshold, it may be determined that the mission is not completed. For example, the performance mission information management unit 130 may determine that the mission has been completed when a difference between images or videos is 10% or more.

According to one embodiment, the performance mission information management unit 130 receives an image or video in which the mission has been performed according to the performance mission information from the manager terminal, based on a result learned using machine learning or deep learning. It is determined whether the mission is performed according to the image or video, and if it is determined that the mission is not completed, mission re-performation information may be transmitted to the administrator's terminal.

The mission performance information management unit 130 learns using an image or video in which the mission has been performed and an image or video in which the mission has not been performed, and whether the received image or video is an image or video in which the mission has been performed, or the mission has not been performed. It can be determined whether it is an image or video that has not been performed.

The mission performance information management unit 130 compares the received image or video with the image or video in which the mission has been performed or the image or video in which the mission has not been performed, and the received image or video is the mission performed. It may be determined whether the image or video has been completed or the image or video has not been performed.

The mission performance information management unit 130 determines that the received image or video is a mission-performed image or video when the similarity between the mission-performed image or video and the received image or video is higher than a preset threshold. can do. Mission performed information management unit 130, when the similarity between the image or video in which the mission is not performed and the received image or video is higher than a preset threshold, the received image or video is an image or video in which the mission is not performed can be judged by

According to an embodiment, the performance mission information management unit 130 may change the transmitted mission information or the number of missions of the transmitted mission information when the importance is changed.

For example, when the performance mission information management unit 130 changes weights of 1, 1, 2, and 3 for quality, service, cleanliness, and statute categories according to the importance determined using machine learning or deep learning, Mission information for the statute category may be first transmitted to the manager terminal, and then at least a part of missions performed for the cleanliness category having a large weight may be transmitted.

For example, when the preset number of missions is 3, the number of missions in the category of laws and regulations is 2, and the number of missions in the category of cleanliness is 3, the mission information management unit 130 performs 2 missions in the category of laws and regulations. Performance mission information including three performance missions in the dog performance category and the cleanliness category may be transmitted to the manager terminal.

In addition, when the preset performance mission is the number of two categories, and the number of performance missions of the law category is 2, the performance mission information management unit 130 performs two missions of the law category and one of the cleanliness category. Execution mission information including the mission may be transmitted to the manager terminal.

According to one embodiment, the smart active type restaurant franchise service management system 100 may further include a quality check item providing unit 140 . The quality check item provider 140 may include at least one of a memory, a processor, and a data transceiver.

The quality check item providing unit 140 may provide the quality check item according to the generated quality check category to the manager terminal according to a word or movement line. The manager terminal may display quality check items according to the input word or the selected movement line. A tag may be added to each quality inspection item in the quality inspection category, and the tag may include a weight indicating importance, a location related to the traffic line (eg, hall, kitchen, etc.), and related words (eg, order, payment, etc.) , the requested performance period of the related mission, and the like. When the manager inputs “order” into the quality check item search window through the manager terminal, quality check items of the quality check category to which a tag including “order” is added may be displayed on the manager terminal. In addition, when the manager selects "kitchen" from the quality check item selection box or drop-down menu through the manager terminal, the quality check items of the quality check category tagged with "kitchen" may be displayed on the manager terminal. have.

2 is a flowchart illustrating steps of performing a smart active restaurant franchise service management method performed by a smart active restaurant franchise service management system according to an embodiment of the present invention.

Referring to FIG. 2 , each step of the smart active restaurant franchise service management method may be performed by at least one of components of the smart active restaurant franchise service management system. Components of the smart active food service franchise service management system may include a quality check category creation unit, performance information collection unit, execution mission information management unit, and quality check item provision unit.

In step 201, the smart active food service franchise service management system may generate a quality check category for the food service franchise.

In step 202, the smart active food service franchise service management system may collect performance information on quality check items according to quality check categories generated from the manager terminal of the restaurant franchise store.

In step 203, the smart active food service franchise service management system may transmit performance mission information to the manager terminal based on the collected performance information according to the importance of the generated quality check category.

According to an embodiment, the smart active food service franchise service management system may provide quality inspection items according to the created quality inspection category to the manager terminal according to words or movement lines. The manager terminal may display quality check items according to the input word or the selected movement line.

According to one embodiment, the smart active food service franchise service management system assigns a weight to each quality inspection category or quality inspection item according to a preset importance of the generated quality inspection category, but learns using machine learning or deep learning. Based on the result, the assigned weight may be changed according to the changed importance.

According to an embodiment, the smart active food service franchise service management system receives an image or video as information on whether or not to perform a quality check item from a manager terminal, but based on a result learned using machine learning or deep learning, quality control It is possible to determine whether or not to perform the inspection items.

According to an embodiment, the smart active food service franchise service management system receives an image or video in which the mission is performed according to the performance mission information from the manager terminal, and the image or video as information on whether or not the quality check item is performed, and the mission is performed When it is determined that the mission has not been completed, mission re-performation information requesting re-execution of the mission may be transmitted to the manager terminal.

According to one embodiment, the smart active food service franchise service management system receives an image or video in which a mission has been performed according to the performance mission information from a manager terminal, and based on a result learned using machine learning or deep learning, the received It is determined whether the mission is performed according to the image or video, and if it is determined that the mission is not completed, mission re-performation information may be transmitted to the administrator's terminal.

According to an embodiment, the smart active food service franchise service management system may change mission information to be transmitted or the number of missions of mission information to be transmitted when the importance is changed.

3 is a screen of a manager terminal provided by a smart active restaurant franchise service management system according to an embodiment of the present invention.

The smart active food service franchise service management system transmits a quality inspection item, "Is the side dish for each menu properly provided?" have. At this time, the smart active restaurant franchise service management system may determine that side dishes for each menu are not properly provided based on the image of the inspection photo received, and may transmit an execution mission of “basic side dishes must be provided” to the manager terminal.

The manager may upload an improved picture as an image in which the mission for the performance mission has been performed through the manager terminal. The smart active type restaurant franchise service management system may determine that the mission is completed when it is determined that the mission has been performed based on the received image. When it is determined that the mission has not been performed based on the received image, the smart active type restaurant franchise service management system may transmit a push message requesting re-performation of the mission or a notification to the manager terminal.

4 is a screen on which a mission performed provided by a smart active restaurant franchise service management system according to an embodiment of the present invention is displayed.

The manager terminal may receive and display performance missions for a plurality of quality check items from the smart active food service franchise service management system, respectively. The performance mission may be displayed along with the mission execution deadline.

When "yes" is input to "whether the menu was provided on time" as a quality check item in the manager's terminal, the execution mission may not be displayed. On the other hand, if "No" is entered for "Is the signboard free of spider webs and clean?" as a quality inspection item in the administrator's terminal, "Please clean the signboard. Customers turn away just by looking at the signboard" will be displayed as an execution mission. can

Meanwhile, in order to secure the performance mission information transmitted from the performance mission information management unit 130 to the manager terminal 101, the performance mission information management unit 130 may convert the performance mission information into a QR code image, and the performance mission The information management unit 130 divides the QR code image data signal to generate a plurality of image data pieces, assigns an address to each of the image data pieces, and a key creating module that generates a combination rule considering the address; a first dispatching module that transmits a plurality of image data pieces in an arbitrary order to the manager terminal 101; and a second dispatching module for transmitting the combination rule to the manager terminal 101 . The manager terminal 101 receives the plurality of image data pieces and the combination rule transmitted to the manager terminal 101, and combines the plurality of image data pieces according to the combination rule to generate QR code image data Reassembly modules may be included.

Alternatively, in order to secure the performance mission information transmitted from the performance mission information management unit 130 to the manager terminal 101, the performance mission information management unit 130 may convert the performance mission information into a QR code image, , The performance mission information management unit 130 is an axis lining module that sets n first axis lines in the horizontal direction and m second axis lines in the vertical direction in the QR code image (where n and m are natural numbers). to be); Selecting one of the first axis lines and the second axis lines, rotating an image on one side in one direction around the selected axis line (hereinafter referred to as “first selected axis line”) generating a first filed image by overlapping image regions on both sides of the first selected axis line with two layers; selecting the other one of the first axis lines and the second axis lines; The first filed image on either side of the second selected axis line is rotated in one direction centering on the other axis line (hereinafter referred to as “second selected axis line”) to obtain the first filed image on both sides of the second selected axis line. a filing module that performs a filing rule including generating a second filed image by overlapping regions in two layers; a first dispatching module that transmits the second filed image to the manager terminal 101; and a second dispatching module for transmitting filing rules to the manager terminal 101 . The manager terminal 101 includes a reassembly module that receives the second filed image and filing rules transmitted to the manager terminal 101 and restores the second filed image according to the filing rules to generate a QR code image. can include

Meanwhile, the manager terminal 101 includes a storage module, and the storage module may store the transmitted QR code image in a database. A database consists of an aggregate of a plurality of sub-databases, and it may be preferable that these sub-databases are physically divided. The storage module may include a sniffing module, a code assigning module, a random number creating module, and a dispersing storage module.

The sniffing module arbitrarily divides the QR code image into a plurality of image pieces, and sets each of the plurality of image pieces as a plurality of individual pieces of information. For example, individual pieces of information may include W1, W2, W3, W4, and W5. The image may be divided and separated in an X-shape or zigzag shape.

The code assigning module assigns different codes to a plurality of individual pieces of information divided by the sniffing module as described above. These codes are a kind of ID, and for example, codes such as xfd312 for W1, yga187 for W2, frh443 for W3, eiw451 for W4, and ctj323 for W5 are assigned.

Each of W1 to W5, which is individual piece information, is divided and stored in a sub-database, which is an individual physical space. Before being stored, the random number creating module generates the codes of these individual pieces of information, that is, xfd312 for W1, yga187 for W2, and yga187 for W3. The same random variable is shared for a predetermined time by frh443 in W4, eiw451 in W4, and ctj323 in W5.

For example, i) from 11:30:00 to 11:30:20, the same randomness for each of W1's code xfd312, W2's code yga187, W3's code frh443, W4's code eiw451, and W5's code ctj323 It shares the variable wesdispdy2471738, ii) between 11:30:20 and 11:30:40, the code xfd312 of W1, the code yga187 of W2, the code frh443 of W3, the code eiw451 of W4, and the code ctj323 of W5 respectively They share the same random variable qartfrebh5243421. It repeats after that.

When there is a call to the entire QR code image, W1 to W5 constituting the QR code image require a recombination process, and this recombination is mediated through a random variable shared at that moment.

As described above, the dispersing storage module distributes and stores a plurality of individual pieces of information, for example, W1 to W5, in each physically divided database.

The functional operations described in this specification and the embodiments related to the present subject matter can be implemented in digital electronic circuits, computer software, firmware, or hardware, including the structures disclosed in this specification and their structural equivalents, or in a combination of one or more of them. do.

Embodiments of the subject matter described herein are directed to one or more computer program products, namely one or more modules of computer program instructions encoded on a tangible program medium for execution by or controlling the operation of a data processing device. can be implemented A tangible program medium may be a propagated signal or a computer readable medium. A propagated signal is an artificially generated signal, eg a machine generated electrical, optical or electromagnetic signal, generated to encode information for transmission by a computer to an appropriate receiver device. The computer readable medium may be a machine readable storage device, a machine readable storage substrate, a memory device, a combination of materials that affect a machine readable propagating signal, or a combination of one or more of these.

A computer program (also known as a program, software, software application, script or code) may be written in any form of programming language, including compiled or interpreted language, a priori or procedural language, and may be a stand-alone program or module; It may be deployed in any form including components, subroutines, or other units suitable for use in a computer environment.

A computer program does not necessarily correspond to a file in a file system. A program may be in a single file provided to the requested program, or in multiple interacting files (e.g., one or more modules, subprograms, or files that store portions of code), or parts of files that hold other programs or data. (eg, one or more scripts stored within a markup language document).

A computer program may be deployed to be executed on one computer or on multiple computers located at one site or distributed across multiple sites and interconnected by a communication network.

Additionally, the logic flows and structural block diagrams described herein describe corresponding actions and/or specific methods supported by corresponding functions and steps supported by the disclosed structural means, and corresponding software. It can also be used to build structures and algorithms and their equivalents.

The processes and logic flows described herein can be performed by one or more programmable processors executing one or more computer programs to perform functions by operating on input data and generating output.

Processors suitable for the execution of computer programs include, for example, both general and special purpose microprocessors and any one or more processors of any kind of digital computer. Generally, a processor will receive instructions and data from either read-only memory or random access memory or both.

The core elements of a computer are one or more memory devices for storing instructions and data and a processor for executing instructions. A computer is also generally coupled to be operable to receive data from or transfer data to one or more mass storage devices for storing data, such as magnetic, magneto-optical or optical disks, or to perform both. will be or will contain However, a computer need not have such a device.

The present description presents the best mode of the invention and provides examples to illustrate the invention and to enable those skilled in the art to make and use the invention. The specification thus prepared does not limit the invention to the specific terms presented.

Therefore, although the present invention has been described in detail with reference to the above-described examples, those skilled in the art may make alterations, changes, and modifications to the present examples without departing from the scope of the present invention. In short, it is not necessary to separately include all the functional blocks shown in the drawings or follow all the steps shown in the drawings in the order shown in order to achieve the intended effect of the present invention, even if not, the technical skills of the present invention described in the claims Indicate that it may fall within the range.

100: Smart Active Food Service Franchise Service Management System
110: quality inspection category generation unit
120: performance information collection unit
130: Performance mission information management unit
140: quality check item provision unit

Claims (8)

In the smart active food service franchise service management system,
Quality check category generation unit for generating a quality check category for the restaurant franchise service;
a performance information collection unit that collects performance information on quality check items according to the generated quality check category from a manager terminal of a restaurant franchise store;
a performance mission information management unit that transmits performance mission information to the manager terminal based on the collected performance information according to the importance of the generated quality check category; and
Including a quality check item providing unit for providing quality check items according to the generated quality check category to the manager terminal according to words or movement lines,
The quality check item provider adds a tag to each quality check item,
The tags include locations and related words related to the route,
A smart active food service franchise service management system, characterized in that when a tag is entered in the quality inspection item search window of the manager terminal, the quality inspection items of the tagged quality inspection category are displayed on the manager terminal.
delete According to claim 1,
The quality check category generating unit,
Weights are given to each quality inspection category or quality inspection item according to the pre-set importance of the generated quality inspection category,
Smart active eating out franchise service management system, characterized in that for changing the assigned weight according to the changed importance based on the result learned using machine learning or deep learning.
According to claim 1,
The performance information collection unit,
From the manager terminal, receiving an image or video as information on whether or not to perform the quality check item,
Based on the result learned using machine learning or deep learning, smart active dining franchise service management system, characterized in that for determining whether to perform the quality check item.
According to claim 4,
The performance mission information management unit,
Receiving an image or video in which a mission is performed according to the mission information is performed from the manager terminal,
It is determined whether the mission has been performed by comparing an image or video as information on whether the quality check item is performed or not and an image or video in which the mission has been performed, and if it is determined that the mission has not been completed, the mission is re-performed by the manager terminal. A smart active type restaurant franchise service management system characterized in that for transmitting requested mission re-performance information.
According to claim 1,
The performance mission information management unit,
Receiving an image or video in which a mission is performed according to the mission information is performed from the manager terminal,
Based on the result learned using machine learning or deep learning, it is determined whether the mission is performed according to the received image or video, and when it is determined that the mission is not completed, mission re-performance information is transmitted to the manager terminal. A smart active food service franchise service management system, characterized in that.
According to claim 1,
The performance mission information management unit,
When the importance is changed, the transmitted mission information is changed or the number of missions of the transmitted mission information is changed.
delete

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