KR20220004336A - System for Fulfillment Optimization Service - Google Patents

Abstract

The present invention relates to a fulfillment optimization service system, which can reduce additional labor costs and advertising costs. The fulfillment optimization service system comprises: a purchaser terminal device; a seller terminal device for transmitting logistics information including product information to a service providing device; a warehouse center terminal device for transmitting logistics information including warehouse operation information to the service providing device; and a service terminal device for transmitting purchase processing details to the seller terminal device.

Description

Fulfillment Optimization Service System {System for Fulfillment Optimization Service}

The present invention relates to a fulfillment service system, and more particularly, to a fulfillment service system that provides an optimized fulfillment service by linking product information through image analysis, custom packing, and custom warehouse.

Electronic commerce, expressed as e-commerce, refers to the real-time buying and selling of goods and services using the Internet through a virtual market opened online. It is spreading rapidly through the increase of users and the use of smartphones.

In recent years, as social environmental variables oriented toward non-face-to-face life occur, the use of e-commerce, a non-face-to-face product purchase method that is not limited by time and space, is explosively increasing.

In addition, through e-commerce, the time constraint on sales disappears for the seller, and the efficiency can be improved for the buyer by reducing the effort of visiting an offline store to search for product information.

A service provider (hereinafter referred to as a seller) that provides an 'online shopping mall', a virtual market opened online to implement such e-commerce, provides product information and offers a price for it, so that buyers can select the product they need. In order to do so, it is disclosed as in Korean Patent Registration No. 10-1881939. In the registered patent, an apparatus for a seller-centered e-commerce service includes a processor, a camera connected to the processor, and a memory connected to the processor, wherein the memory receives seller information from the seller terminal when access of the seller terminal is detected. obtains, obtains the identifier of the sale product from a tag or code attached to the sale product to be photographed, and transmits the obtained identifier to the service server to obtain product information on the sale product from the service server and store program instructions executable by the processor to transmit, to the service server, a request for posting a sale product so that multimedia data, which is a photo or video of the sale product photographed using the camera, is posted on an e-commerce site. However, in the e-commerce site, a seller-centered e-commerce service providing method is described in which a screen is configured to display products sold for each seller.

However, although it is possible to provide a method for conveniently purchasing a product through this prior art, it can be viewed as a technology limited to a part of a service provided by a seller for selling a product in the e-commerce industry. Specifically, this can be used as a technology in the product search sector that can be applied when purchasing products related to a specific person. However, there is a limit to being utilized as a processing technology and method that can respond to the increasing trend of small-scale sellers that form the revitalization of the e-commerce industry and the current trend of buyers for small-lot orders of various types.

Republic of Korea Patent Publication No. 10-2018-0009194 (2018.01.26)

The present invention is to solve the above-mentioned problems of the prior art. In order to revitalize the e-commerce industry based on ICT technology, a logistics service is provided to the seller and the vacancy rate is minimized to the warehouse owner to deliver an accurate product to the buyer. The purpose is to provide a fulfillment service system linked to product information through analysis, customized packing, and customized warehouse-in/out.

A fulfillment service system according to an embodiment of the present invention for solving the above problems is a fulfillment service system including a seller terminal device, a warehouse center terminal device, a service providing device, and a purchaser terminal device. Buyer terminal device for transmitting to the service providing device; a seller terminal device configured to transmit logistics information including product information to a service providing device, receive logistics information related to a product from the service providing device, and check warehouse management information in which the seller's product is stored; Transmits logistics information including warehouse operation information to the service providing device, receives product arrival/delivery logistics information from the service providing device, handles the arrival/delivery of the product, synthesizing the warehoused/shipping processed products, and updating the logistics information to provide a service Warehouse center terminal device for transmitting to the device; and registers the logistics information received from the seller terminal device and the warehouse center terminal device, processes the logistics information, divides it into sales management information and warehouse management information, and stores and manages them, respectively, in the sales management information and warehouse management information After comparing and analyzing registered product image information to match, and after completing matching with the fulfillment product information through product image information analysis, the fulfillment process is matched by matching the packaging method for the product and the fulfillment process including warehouse information It stores and manages information, and when the matching of the fulfillment process is completed, the product arrival and departure logistics information is transmitted to the warehouse center terminal device according to the fulfillment process matching information, and the updated logistics information received from the warehouse center terminal device is converted into warehouse management information. Stores and manages, and transmits product-related logistics information to the seller's terminal device to provide information so that the seller can check the warehouse management information in which the product is stored. and a service terminal device that processes the order and transmits the purchase processing details to the seller terminal device.

According to an embodiment of the present invention, the seller can prepare a condition to focus on the manufacturing or sourcing of goods by reducing the burden of work and related costs for logistics processing, and the warehouse owner is provided with basic warehouse information By minimizing the vacancy rate, it is possible to maintain stable orders for storage and to reduce additional labor and advertising costs.

In addition, by providing accurate products with price competitiveness to buyers through business processing and management through a systematic system, stable development of the e-commerce market can be expected by building trust between sellers and buyers to generate continuous transactions. .

1 is a conceptual diagram illustrating an entire system according to an embodiment of the present invention.
2 is a diagram illustrating a process step-by-step process of e-commerce according to an embodiment of the present invention.
3 is a block diagram illustrating an apparatus for providing a service according to an embodiment of the present invention.
4 is a block diagram for explaining in more detail some configuration of a service providing apparatus according to an embodiment of the present invention.
5 is a flowchart illustrating a fulfillment service method according to an embodiment of the present invention.
6 is a ladder diagram illustrating a fulfillment service method according to an embodiment of the present invention.
7 is an exemplary diagram for explaining product image information analysis through the image matching process of the fulfillment process according to an embodiment of the present invention.

The following is merely illustrative of the principles of the invention. Therefore, those skilled in the art will be able to devise various devices and methods that, although not explicitly described or shown herein, embody the principles of the present invention and are included within the spirit and scope of the present invention. In addition, all conditional terms and examples listed herein are, in principle, expressly intended only for the purpose of understanding the concept of the present invention, and it should be understood that they are not limited to the specifically enumerated embodiments and states as such. do.

Moreover, it is to be understood that all detailed description reciting specific embodiments, as well as principles, aspects, and embodiments of the invention, are intended to include structural and functional equivalents of such matters. It should also be understood that such equivalents include not only currently known equivalents, but also equivalents developed in the future, i.e., all devices invented to perform the same function, regardless of structure.

Thus, for example, the block diagrams herein are to be understood as representing conceptual views of illustrative circuitry embodying the principles of the invention. Similarly, all flowcharts, state transition diagrams, pseudo code, etc. may be tangibly embodied on computer-readable media and be understood to represent various processes performed by a computer or processor, whether or not a computer or processor is explicitly shown. should be

In addition, the clear use of terms presented as processor, control, or similar concepts should not be construed as exclusively referring to hardware having the ability to execute software, and without limitation, digital signal processor (DSP) hardware, ROM for storing software. It should be understood to implicitly include (ROM), RAM (RAM) and non-volatile memory. Other common hardware may also be included.

The above objects, features and advantages will become more apparent through the following detailed description in relation to the accompanying drawings, and accordingly, those of ordinary skill in the art to which the present invention pertains can easily implement the technical idea of the present invention. There will be. In addition, when it is determined that the detailed description of the known technology related to the present invention may unnecessarily obscure the gist of the present invention in carrying out the present invention, the detailed description thereof will be omitted.

The terms used in the present application are only used to describe specific embodiments, and are not intended to limit the present invention. The singular expression includes the plural expression unless the context clearly dictates otherwise. In the present application, terms such as “comprise” or “have” are intended to designate that a feature, number, step, operation, component, part, or combination thereof described in the specification exists, but one or more other features It should be understood that this does not preclude the existence or addition of numbers, steps, operations, components, parts, or combinations thereof.

Hereinafter, preferred embodiments of the present invention will be described in more detail with reference to the accompanying drawings. In describing the present invention, in order to facilitate the overall understanding, the same reference numerals are used for the same components in the drawings, and duplicate descriptions of the same components are omitted.

1 is a conceptual diagram illustrating an entire system according to an embodiment of the present invention.

Referring to FIG. 1 , the system according to an embodiment of the present invention includes a service providing device 100 , a seller terminal device 200 , a warehouse center terminal device 300 , and a purchaser terminal device 400 .

More specifically, the service providing device 100, the seller terminal device 200, the warehouse center terminal device 300, and the buyer terminal device 400 are connected to one or more of wired and wireless through a connection with a public network. It can be connected to send and receive data. The public network is a communication network built and managed by the country or a telecommunication key business operator. In general, a connection service is provided so that an unspecified number of ordinary people, including a telephone network, a data network, a CATV network, and a mobile communication network, can access other communication networks or the Internet. . In the present invention, the public network is represented by replacing the network.

In addition, the service providing apparatus 100, the seller terminal apparatus 200, the warehouse center terminal apparatus 300, and the purchaser terminal apparatus 400 may include respective communication modules for communicating with a protocol corresponding to each communication network. have.

In addition, the seller, warehouse center, and buyer terminal devices 200, 300, and 400 described in this specification include a personal computer (PC), a laptop computer, a terminal for digital broadcasting, personal digital assistants (PDA), and a portable multimedia (PMP). Player), etc., but the present invention is not limited thereto, and may be a variety of devices capable of driving applications and enabling web browsing to allow user input and information display.

Although not shown in the drawings, the service providing apparatus 100 according to an embodiment of the present invention may include a web server, a database, a web application server, and the like. The web server makes it possible to use a service by providing a web page when an application is driven or an attempt is made to access a web site through each terminal device. A web site is provided through a web server, and the web site includes a graphical user interface (GUI) that is an icon or graphic environment that users can easily use. Data related to comprehensive logistics information including product information and warehouse operation information are stored in the database according to embodiments of the present invention. The data may include product information and prices manufactured or sourced by the seller for sale, and information on the address, storage area, storage temperature, storage cost, regional transportation cost, incidental cost, and volume of the warehouse center owned by the warehouse owner. may include

In addition, the database can be subdivided into a seller information database, a sales product information database, a sales management information database, a warehouse owner information database, a warehouse management information database, and a warehouse warehousing database according to the classification of information to store and manage information. The database may be interconnected and combined as a relational database and may be combined to extract data. The web application server is the seller terminal device 200, the warehouse center terminal device 300, and the request information of the purchaser terminal device 400 received through the web server for a request that requires interworking of the database and operation processing by logic. Transactions can be performed according to the rules and result information can be returned to the web server or related components.

2 is a diagram illustrating a process for each step of e-commerce processing according to an embodiment of the present invention.

Referring to FIG. 2 , you can check the comprehensive process made through e-commerce, which is a connection process consisting of product warehousing, storage, ordering, picking and packing, delivery, inventory management and return processing, settlement, distribution support, and product warehousing again. can be expressed as In performing each step, the subject of the action can be divided into a seller who sells products online, a courier company in charge of transporting the product, or a logistics service provider including 3PL (Third Party Logistics). In addition, although a logistics service provider can be the subject of providing goods storage and warehousing services by owning its own warehouse, a warehouse owner who provides a place and service for warehousing and warehousing as an independent service can be included as an actor.

In the comprehensive process through e-commerce, the seller may participate in the entire process, such as product warehousing, marketing, logistics, inventory management and settlement, and proceed directly. However, this may cause limitations in terms of business processing capacity and cost when business expansion and growth are made. In addition, due to the participation in such a comprehensive process, the concentration of work on product quality verification and sourcing to be provided is dispersed, which can occur as a factor that can hinder the satisfaction of buyers.

As such, the present invention provides sellers with a full-fledged logistics service in charge of warehousing and storage of goods, shipment and delivery of purchaser orders, returns, settlement, and inventory management so as to increase the concentration of product manufacturing or sourcing tasks and reduce costs. service can be provided. In addition, warehouse owners who own small and medium-sized warehouse centers in need of goods can also connect sellers to maximize warehouse utilization. By acting as a proxy for the professional logistics service that enables the seller and warehouse owner to reduce work and cost, it maximizes the satisfaction of the buyer and builds high reliability.

3, 4 (a), and 4 (b) are block diagrams for explaining a service providing apparatus according to an embodiment of the present invention.

Referring to FIG. 3 , the service providing apparatus 100 according to an embodiment of the present invention includes a control unit 110 , a registration unit 120 , a storage unit 130 , a matching unit 140 , a processing unit 150 , and an API. It may be configured to include an interlocking unit 160 , a history management unit 170 , a display unit 180 , and a communication unit 190 .

Referring to FIG. 4 ( a ), the matching unit 140 of the service providing apparatus 100 according to an embodiment of the present invention includes an image matching unit 141 , a packaging method matching unit 142 , and a warehouse matching unit ( 143), it may be configured to include a history proposal matching unit (144). Also, referring to FIG. 4(b) , the processing unit 150 may include a packaging processing unit 151 and a warehouse entry/exit processing unit 152 .

The control unit 110 may be implemented as one or more processors for overall controlling the operation of each component of the service providing apparatus 100 .

The registration unit 120 may register the logistics information received from the seller terminal device 200 , the warehouse center terminal device 300 , and the purchaser terminal device 400 . The seller terminal device 200 may input and transmit logistics information including product information to be sold.

The product information may include detailed information about a product manufactured by the seller or secured through sourcing, and may include a product name, secured quantity, and the like. In addition, the product information may include detailed information for each item. Clothing, shoes and shoes, bags, fashion accessories, bedding and curtains, furniture, video home appliances, home appliances, seasonal appliances, office equipment, optical equipment, small electronics, mobile phones, navigation, automobile supplies, medical care Appliances, kitchenware, cosmetics, precious metals and jewellery, watches, agricultural and fishery products, processed food, health functional food, baby products, musical instruments, sporting goods, books, hotel or pension reservation products, travel packages, air tickets, car rental service, goods rental service , digital contents, gift certificates, coupons, mobile coupons, movies or performances, other services, and other goods. Such detailed information for each item can be provided by referring to the information contained in each item in accordance with the 'Administrative Rules on Provision of Information such as Products in E-Commerce, etc.' announced by the Fair Trade Commission. For example, detailed information of clothing items may include product material, color, dimensions, manufacturer, country of manufacture, washing method and handling precautions, manufacturing date, quality assurance standards, A/S manager and phone number. As another example, detailed information on food includes capacity (weight), quantity, size, producer, importer, country of origin, manufacturing date, packaging date, production year, shelf life or quality maintenance period in the case of imported products, as indicated in the relevant laws. It may include information, product composition, storage method, handling method, and phone number related to customer consultation.

In addition, the seller terminal device 200 or the warehouse center terminal device 300 may include product image information in the product information, which may obtain and register the product image information provided by the manufacturer or the manufacturer. A product image provided by a seller or a warehouse manager by directly photographing the product may also be included. The product image information may include a perspective view, a front view, a top view, a bottom view, a left view, a right view, a rear view, a plan view, and the like.

In addition, the seller terminal device 200 or the warehouse center terminal device 300 may include a volume value of a unit product in the product information or may include volume calculation information for calculating the volume value. The volume calculation information includes basic information on width, length, and height, and it is transmitted to the service providing device 100 and configured so that the service providing device 100 can calculate a volume value according to the volume calculation information can be

In addition, the warehouse center terminal device 300 may input and transmit logistics information including warehouse operation information such as the address of the warehouse, storage area, storage temperature, storage cost, regional transportation cost, incidental cost, and cargo volume. The storage area can be expressed using the unit of pyeong (PY), which is an area unit, and can also be expressed using the unit of transport, PLT (pallet). Storage temperature can be divided into room temperature and low temperature or refrigerated or frozen type. In addition, the incidental costs incurred according to the storage and warehousing of goods can be subdivided and set for each warehouse.

In addition, in the seller terminal device 200, warehouse conditions to be used for storage and warehousing of goods to be sold may be included in the logistics information. The warehouse condition is a service providing device ( 100) can be registered.

The storage unit 130 processes the registered logistics information received from the seller terminal device 200 or the warehouse center terminal device 300 and stores it as sales management information and warehouse management information. The division into the sales management information and the warehouse management information is managed as information that can be precisely linked to the fulfillment product, and then managed as a relational database according to the fulfillment process matching and verification and used as integrated information.

The matching unit 140 may match a fulfillment process corresponding to one or more products based on the sales management information or the warehouse management information, and store and manage the fulfillment matching information. The fulfillment process may include an image matching process, a packaging optimization process, and a warehouse optimization process. According to the fulfillment process, the matching unit 140 includes an image matching unit 141 that executes an image matching process, a packaging method matching unit 142 that executes a packaging optimization process, and warehouse matching that executes a warehouse optimization process. It may include a portion 143 .

Logistics information input from the seller terminal device 200 or the warehouse center terminal device 300 may include a product name, and the product name may be generally made in a text format. In this case, the product name input by the seller terminal device 200 and the warehouse center terminal device 300 may be compared as a key value with information that is generally named by a manufacturer or a manufacturer to represent the product. However, the product name in the seller terminal device 200 may be written together with promotional marketing phrases in order to imprint the product on potential buyers and stimulate purchase, and also a typo in the product name may occur. For example, when a seller wants to sell a product called 'Jeju OO water that contains cleanliness through natural filtering using Jeju's volcanic rock layers and volcanic clusters', when the seller registers through the seller terminal device 300, the warehouse center terminal device ( 300), when certain words such as 'Jeju Volcanic Cluster ***** Pore Pack', 'Jeju Samda Volcanic Cluster ~~~ Salt', and 'Jeju OO Water' match, the seller's intended product name Manual processing by the administrator of the service providing device 100 may be required for accurate interworking with 'Jeju OO Soo'. Also, when the seller incorrectly inputs the product name of 'Jeju OO number' as 'Jeju OO number', an error may occur when searching for product information registered in the warehouse center terminal device 300 . Such errors may cause problems such as incorrect orders and incorrect delivery, and may lower trust with buyers.

With respect to such a limitation, according to an embodiment of the present invention, the image matching unit 141 compares and analyzes product image information included in the sales management information or the warehouse management information to perform a full fill corresponding to one or more products. You can match product information. Through this, it is possible to compare and analyze product image information registered in the seller terminal device 200 and the warehouse center terminal device 300 together with the text-based product name comparative analysis. In addition to the text-based mapping of the product name through image analysis, the product name of 'Jeju OO Soo' can be accurately matched without the manual operation of the administrator. Although not shown in the drawing, when a product is received in the warehouse, the warehouse center can process it into product image information that can visually recognize the actual product through an image or video recording system. Such product image information may be transmitted from the warehouse center terminal device 300 to the service providing device 100 , registered in the registration unit 120 , and stored and managed as warehouse management information in the storage unit 130 .

In addition, the product image information registered through the seller terminal device 200 or the warehouse center terminal device 300 includes not only the shape of the product, but also product related information expressed in text on the outside or inside of the product, for example, product name, product related promotion. It can be subdivided into text, capacity, text style, text and picture color, and the like. The image matching unit 141 can guarantee the reliability of the fulfillment product by calculating the similarity of the product by comparing the synthesized information and matching the product name.

In the image matching unit 141, big data and artificial intelligence (Artificial Intelligence), machine learning (Machine Learning), deep learning (Deep Learning) technology and image recognition technology, image analysis technology, image similarity determination technology, image matching technology, etc. It is possible to utilize a known technology or a technology developed in a related field. Such a known technology or a developed technology can be organically combined with the configuration of the present invention to provide an advanced fulfillment service.

According to an embodiment of the present invention, the matching unit 140 includes a packaging method matching unit 142 to analyze the sales management information or the warehouse management information in a packaging optimization process to provide a full fill corresponding to the one or more products. You can decide on the packaging method. The packaging method may include packaging configurations such as single packaging, medium packaging, and external packaging. Individual packaging can be divided into primary packaging to protect the product itself, and heavy packaging can include auxiliary materials such as air caps, dry ice, and ice packs used as cushioning materials in consideration of product temperature, humidity, and impact. In addition, the outer packaging can be divided into packaging boxes that form the outer packaging when the product is delivered to the buyer.

In addition, based on the product information such as the item of the product and the volume value of the unit product, the packaging material, the packaging size, the packaging space ratio, the number of packaging, etc. can be matched to be optimized to the sales management information or the warehouse management information according to the packaging configuration. have.

In particular, regarding the packaging space ratio and the number of times of packaging, the maximum packaging space ratio and the maximum packaging number can be applied. For example, the packaging space ratio of processed food in F&B products can be determined at 15% or less, and the number of times of packaging is set within 2nd order. In addition, for portable products weighing 300 g or less in electronic products, the packaging space ratio is 35% or less, and the number of times of packaging is limited to 2 or less (as of January 29, 2020). In detail, the product can be divided into a unit product, which is a product of the minimum sales unit packaged at least once, and a general product, which is a product in which two or more products of the same type or different types of minimum sales unit are packaged together. Accordingly, unit products can be divided into food and beverage products, cosmetics, detergents, miscellaneous goods, quasi-drugs, clothing, and electronic products. Comprehensive products can be divided into primary foods, processed foods, beverages, alcoholic beverages, confectionery, health functional foods, cosmetics, detergents, toys, dolls, stationery, personal accessories, quasi-drugs, shirts, and underwear. The measurement method of the pavement space ratio can be in accordance with the industry standardization method or the simple measurement method announced by the Minister of Environment.

In addition, packaging materials can be divided into rigid packaging such as cans, glass, plastic, and wood, semi-rigid packaging such as corrugated cardboard boxes and plastic bottles, and flexible packaging of paper, plastic film, and aluminum foil. . The packaging type may be divided into box packaging, vacuum packaging, gas replacement packaging, room temperature distribution packaging, skin packaging, shrink packaging, retort packaging, tamper-proof packaging, and the like.

According to an embodiment of the present invention, by referring to the packaging space ratio, the number of times of packaging, and the classification of packaging materials and packaging types through the packaging method matching unit 142, the full fill is performed to optimize matching with sales management information or warehouse management information. You can decide on the packaging method. The fulfillment packaging method can take into account the protection, transport convenience, product promotion, and seller's requirements for product items. , the ratio of the pavement space, the number of pavements, etc. can be matched. At this time, the product may be based on the packaging method as a unit product composition, and through this, the packaging method prediction information for each situation may be included through simulation including the composition of multiple products and the composition of complex products.

For example, according to the sales management information, if the product is frozen processed food, the volume of the unit product is 1000 , and the product package provided is a plastic film, the individual package for the unit product is not selected, and the heavy packaging is dry. Auxiliary materials such as ice or ice packs may be selected. The packaging material is a corrugated cardboard box, the packaging type is box packaging, and the packaging size is a rectangular packaging box with a volume of 2250 so that the auxiliary materials can be included, and the amount of packaging material is calculated accordingly. In addition, according to the size of the packaging box for the unit product, the number of provided packaging boxes may be determined to be 1ea. In this case, the packaging space ratio of the packaging box may be referenced not to exceed a maximum of 15% of the related standard. The packaging size for this can be managed so that the size of the box can be calculated based on the value multiplied by a specific coefficient for the volume of the unit product. In addition, by applying environmental variables such as weather, humidity, delivery method, and delivery-related, it is possible to match, recommend, and predict the fulfillment packaging method. When a purchase order is requested by matching the packaging method for such unit products, and storing and managing matching information, additional conditions such as multiple packaging for multiple configurations of a single product and complex packaging for configuration of combined shipments according to the purchase order By reflecting and combining, it is possible to match, recommend, predict and provide an optimized fulfillment packaging method.

For such a fulfillment packaging method, a method in which the seller designates a packaging method specialized for the product may also be included. By transmitting the packaging designation information to the service providing device 100 through the seller terminal device 200, the packaging designation information can be configured to match the packaging method or to partially modify or rematch the matched packaging method. have.

Through this, when a purchase order composed of multiple types is requested in the warehouse center, the optimal fulfillment packaging method is matched through the packaging method matching unit 142, rather than applying an appropriate packaging method through the experience of the person in charge. Information can be managed by recommending or predicting the appropriate packaging box. Such recommendation information or prediction information may be transmitted to a system or device that actually performs packaging to request packaging.

Additionally, the matching unit 140 is a warehouse matching that can match the warehouse for each product based on warehouse operation information including the address of the warehouse, storage area, storage temperature, storage cost, regional transportation cost, incidental cost, cargo volume, etc. It may include a portion 143 . The matching method can select the optimal warehouse in terms of cost in consideration of items that incur costs. The cost incurred when using the warehouse includes the warehousing transportation cost, warehousing cost, storage cost, packaging cost, shipping cost (B2B or B2C), import/export customs clearance cost, etc., and can be matched to the optimal warehouse. Through this, it is possible to manage the optimal quantity at the minimum cost and to respond to the fulfillment service market environment through advance prediction. In addition, in the last mile same-day delivery-based service that is ultimately delivered to the buyer, products can be stored and managed at an optimal cost by considering the characteristics of the product and transportation cost.

A simulation method that calculates the cost that may be incurred by distributing products to warehouses by regional bases can also be applied. In addition, the warehouse can be matched by adding a condition to maintain the product storage temperature. Condition information for such matching may include statistics using big data, cost simulation, and seller's requirements.

Finally, the matching unit 140 may include a history proposal matching unit 144 . Through the history suggestion matching unit 144, based on historical information such as seller information, purchase region, warehouse center location, etc. for past buyer orders, distribution of goods by warehouse and appropriate inventory amount can be analyzed for efficient warehouse use. can be matched to In addition, after the optimal warehouse is matched, if the seller management information or warehouse management information is changed, it is tracked and managed so that the reselection of the warehouse matching unit 143 can be made without a separate request or input condition. The product can be managed through the TMS (Transportation Management Schedule) that can be performed.

The processing unit 150 may process a purchase order requested from the purchaser terminal device 400 based on the fulfillment matching information. The processing unit 150 may include a packaging processing unit 151 that requests packaging processing of the product corresponding to the purchase order based on the fulfillment matching information. In addition, based on the fulfillment matching information, it may include a warehouse warehousing processing unit 152 for processing the warehousing and retrieval of the product corresponding to the purchase order.

The packaging processing unit 151 purchases the packaging material, packaging size, packaging type, packaging space ratio, number of times of packaging, etc. for each packaging configuration of the unit product obtained through the packaging method matching unit 142, the quantity of single products, and the composition of complex products. In response, request packaging processing of the product. The packaging method for a unit product is determined, the quantity is calculated, and the final packaging method is applied. Even in this case, it is possible to correct the final packaging method by calculating a volume value according to the quantity of products based on the fulfillment packaging method managed through the packaging method matching unit 142 and determining whether to combine shipping or the like. The determined packaging method may be transmitted to the warehouse center terminal device 300 and utilized in the packaging system.

In addition, the warehouse entry/exit processing unit 152 may check the storage warehouse information of the product acquired through the warehouse entry/exit matching unit 143, select a warehouse that can be delivered to the purchaser, and process the shipment. In addition, when the stock is depleted, the product can be received and shipped simultaneously for delivery.

The API interworking unit 160 interworks an API with a specific online site to additionally acquire and manage product image information provided online. In this way, it is possible to acquire a product manufacturer or a representative image provided by the manufacturer and various related images, and through this, it is possible to improve the accuracy of linking sales products and warehouse storage products.

In addition, the history management unit 170 may manage history information such as seller information, product information, purchase region, warehouse center, etc., which can be confirmed as past purchase order processing history information. Through the history information, the matching unit 140 may be reflected and utilized as a condition factor for matching the distribution method.

5 is a flowchart illustrating a fulfillment service method according to an embodiment of the present invention.

Referring to FIG. 5 , in the fulfillment service method, logistics information including product information and warehouse operation information is transmitted from the seller terminal device 200 or the warehouse center terminal device 300 to the service providing device 100 to register It is registered in (120) (S101). The seller terminal device 200 may register logistics information including manufactured or sourced product information. The product information includes product image information, and logistics service conditions desired by the seller for the logistics service may be included in the logistics information. The warehouse center terminal device 300 may register logistics information including the address of the warehouse, storage area, storage temperature, storage cost, regional transportation cost, incidental cost, and volume of goods. In addition, product information currently managed in the warehouse can be registered and storage status information can be added. In this case, the product information may include image information.

Then, the logistics information is processed and stored in the storage unit 130 of the service providing apparatus 100 by dividing it into sales management information and warehouse management information (S103). This is divided and managed so that the product information input by the seller terminal device 200 and the warehouse center terminal device 300 can be matched, and when the product information is matched and linked according to a specific condition, it is integrated and stored in a relational database form. can be managed

Match the fulfillment process corresponding to one or more products based on the sales management information or warehouse management information, and store and manage the fulfillment matching information (S105). The step of matching the fulfillment process and storing and managing matching information may include, when the matched fulfillment process is an image matching process, analyzing product image information included in the sales management information or the warehouse management information, It may include matching the fulfillment product information corresponding to one or more products. In addition, the step of matching the fulfillment process and storing and managing matching information may include, when the matched fulfillment process is a packaging optimization process, analyzing the sales management information or the warehouse management information, and adding the information to the one or more products. The method may further include determining a corresponding fulfillment packaging method. The fulfillment packaging method may include at least one packaging configuration of single packaging, medium packaging, and external packaging. In the step of matching the fulfillment process and storing and managing matching information, the packaging material, packaging type, packaging size, packaging space ratio, number of packaging, etc. are stored in the sales management information or the warehouse management information according to the packaging configuration. It may further include a step of matching to be optimized. The step of matching the fulfillment process and storing and managing matching information includes, when the matched fulfillment process is a warehouse optimization process, from the logistics information, the address of the warehouse, storage area, storage temperature, storage cost, regional transportation The method may further include obtaining warehouse operation information including one or more of cost, incidental cost, and cargo volume, and matching the warehouse operation information for each product optimized based on the warehouse operation information.

By matching the fulfillment process, and storing and managing the fulfillment matching information, based on the fulfillment process, the purchase order requested from the purchaser terminal device is processed (S107). The processing of the purchase order may include requesting packaging processing of a product corresponding to the purchase order based on the fulfillment process. In addition, the step of processing the purchase order may further include the step of requesting the arrival and departure of the product corresponding to the purchase order based on the fulfillment process.

The method of operating the fulfillment service device may further include linking an API with a specific online site to obtain product image information provided online. The method may further include managing history information including seller information, product information, purchase area, warehouse center location, and the like, according to the purchase order. The step of matching the fulfillment process and storing and managing the matching information may further include the step of matching the optimized logistics method using the history information as condition information.

6 is a ladder diagram illustrating a fulfillment service method according to an embodiment of the present invention.

Referring to FIG. 6 , the seller terminal device 200 transmits logistics information including product information to the service providing device 100 to the service providing device 100 ( S1101 ). The warehouse center terminal device 300 transmits the logistics information including the warehouse operation information to the service providing device 100 (S1103). When the transmitted logistics information is registered in the service providing device 100 (S1105), the storage unit 130 of the service providing device 100 processes the logistic information and divides it into sales management information and warehouse management information. Store and manage (S1107).

Thereafter, the product image information registered in the sales management information and the warehouse management information is compared and analyzed and matched through the image matching unit 141 of the service providing apparatus 100 ( S1109 ). Through this, the product to be sold and the product stored or received in the warehouse can be exactly matched.

After matching is completed with the fulfillment product information through product image information analysis, the packaging method matching unit 142 and the warehouse matching unit 143 for matching the fulfillment process including the packaging method for the product and the warehouse information to store and manage the fulfillment matching information (S1111). At this time, the history proposal matching unit 144 may be added, and through this, the fulfillment process matching method may be supplemented by using the history information of processing past purchase orders.

When the matching of the fulfillment process is completed in the service providing apparatus 100, the product arrival and departure logistics information is transmitted to the warehouse center terminal device 300 according to the fulfillment process matching information (S1113). Through this, the warehouse center terminal device 300 processes the goods in and out (S1115), and updates the logistics information by synthesizing the goods in and out of the goods (S1117).

The updated logistics information is transmitted to the service providing device 100 (S1119), and the transmitted updated logistics information is processed by the storage unit 130 and stored and managed as warehouse management information (S1121).

The service providing device 100 transmits product-related logistics information to the seller terminal device 200 (S1123) and provides information so that the seller can check warehouse management information in which the product is stored (S1125).

When product purchase decision information is received by the service providing device 100 through the buyer terminal device 400 (S1127), the service providing device 100 approves the purchase processing (S1129) and sends the purchase processing details to the seller terminal device ( 200) (S1131).

Thereafter, the service providing apparatus 100 may request the packaging processing of the product to the warehouse center terminal device 300 according to the purchase order details ( S1133 ) and also request the product storage and shipment processing ( S1135 ).

Accordingly, the warehouse center terminal device 300 processes the shipping and delivery of packaged goods and transmits related information to the service providing device 100 (S1137). The service providing device 100 provides the information to be delivered to the purchaser terminal device 400 so that the processing step can be monitored until the final receipt (S1139).

7 is an exemplary diagram for explaining product image information analysis through the image matching process of the fulfillment process according to an embodiment of the present invention.

Referring to FIG. 7 , a seller who sells a specific product (eg, 'Jeju Samdasoo') online can promote by registering sourcing product information through a shopping mall platform. In this case, when a warehouse center is selected for storage of a specific sourced product, the sales management information managed by the seller and the warehouse management information managed by the warehouse center may provide product image information, respectively.

Product image information provided by the seller may be expressed as shown in Fig. 7(a), and product image information provided by the warehouse center may be expressed as shown in Fig. 7(b). At this time, for matching the image, big data and artificial intelligence, machine learning, deep learning and image recognition technology, image analysis technology, image similarity determination technology, image matching technology It is possible to utilize a known technology or a technology developed in a related field.

By analyzing product image information and matching the fulfillment product information as shown in Fig. 7(c), the product information of '2L', which is the capacity to accurately express the product in addition to the product name of 'Jeju Samdasoo' and the product name, is included. can As such, '[Sendil] Jeju Samdasoo 2L * 24', the product name of the sales management information sourced and stocked by the seller, can be stored and managed by matching the keywords with the product names of 'Jeju Samdasoo' and '2L' in the warehouse management information. .

The method according to the present invention described above may be produced as a program to be executed by a computer and stored in a computer-readable recording medium. Examples of the computer-readable recording medium include ROM, RAM, CD-ROM, magnetic tape. , a floppy disk, an optical data storage device, and the like, and also includes those implemented in the form of a carrier wave (eg, transmission through the Internet).

The computer-readable recording medium is distributed in a network-connected computer system, so that the computer-readable code can be stored and executed in a distributed manner. In addition, functional programs, codes, and code segments for implementing the method can be easily inferred by programmers in the art to which the present invention pertains.

In addition, although preferred embodiments of the present invention have been illustrated and described above, the present invention is not limited to the specific embodiments described above, and the technical field to which the present invention pertains without departing from the gist of the present invention as claimed in the claims Various modifications may be made by those of ordinary skill in the art, and these modifications should not be individually understood from the technical spirit or perspective of the present invention.

Claims (12)

In the fulfillment service system comprising a seller terminal device, a warehouse center terminal device, a service providing device, and a buyer terminal device,
a buyer terminal device for transmitting product purchase decision information to a service providing device;
a seller terminal device configured to transmit logistics information including product information to a service providing device, receive logistics information related to a product from the service providing device, and check warehouse management information in which the seller's product is stored;
Transmits logistics information including warehouse operation information to the service providing device, receives product arrival/delivery logistics information from the service providing device, handles the arrival/delivery of the product, synthesizing the goods in/out processing, and updating the logistics information to provide a service Warehouse center terminal device for transmitting to the device; and
Registers the logistics information received from the seller terminal device and the warehouse center terminal device, processes the logistics information, divides it into sales management information and warehouse management information, stores and manages, and registers the sales management information and warehouse management information, respectively After comparing and analyzing the product image information to match, and after completing matching with the fulfillment product information through product image information analysis, the fulfillment matching information is obtained by matching the packaging method for the product and the fulfillment process including the warehouse information. When the matching of the fulfillment process is completed, product arrival and departure logistics information is transmitted to the warehouse center terminal device according to the fulfillment process matching information, and the updated logistics information received from the warehouse center terminal device is stored as warehouse management information. and management, and transmits product-related logistics information to the seller terminal device to provide information so that the seller can check warehouse management information in which the product is stored, and when product purchase decision information is received through the purchaser terminal device, a purchase order a service terminal device for processing and transmitting purchase processing details to a seller terminal device; containing
Fulfillment service system.
The method of claim 1,
The service terminal device,
When the matched fulfillment process is an image matching process, the product image information included in the sales management information or the warehouse management information is analyzed to match the fulfillment product information corresponding to the one or more products.
Fulfillment service system.
The method of claim 1,
The service terminal device,
If the matched fulfillment process is a packaging optimization process, analyzing the sales management information or the warehouse management information to determine a fulfillment packaging method corresponding to the one or more products
Fulfillment service system.
4. The method of claim 3,
The fulfillment packaging method includes at least one packaging configuration of single packaging, medium packaging, and external packaging,
The service terminal device,
According to the packaging configuration, one or more of a packaging material, a packaging type, a packaging size, a packaging space ratio, and a number of packaging are matched so as to be optimized for the sales management information or the warehouse management information.
Fulfillment service system.
The method of claim 1,
The service terminal device,
When the matched fulfillment process is a warehouse optimization process,
From the logistics information, warehouse operation information including one or more of address, storage area, storage temperature, storage cost, regional transportation cost, incidental cost, and cargo volume is obtained from the logistics information, and warehouse operation information is optimized based on the warehouse operation information. characterized by matching warehouses
Fulfillment service system.
The method of claim 1,
The service terminal device,
Based on the fulfillment matching information, the warehouse center terminal device, characterized in that the request for packaging processing of the product corresponding to the purchase order
Fulfillment service system.
The method of claim 1,
The service terminal device,
Based on the fulfillment matching information, characterized in that the warehouse center terminal device to request the goods in and out of the product corresponding to the purchase order
Fulfillment service system.
8. The method of claim 6 and 7,
The warehouse center terminal device,
When a request for packaging processing and warehousing of goods is received from the service terminal device, the processing of packaging and delivery of the packaged goods is processed and the related information is transmitted to the service providing device
Fulfillment service system.
9. The method of claim 8,
The service providing device,
The delivery processing information received from the warehouse center terminal device is provided to the purchaser terminal device, characterized in that it is managed so that the processing step can be monitored until the final receipt.
Fulfillment service system.
The method of claim 1,
Further comprising a;
Fulfillment service system.
The method of claim 1,
The service providing device,
According to the purchase order, seller information, product information, purchase area, characterized in that the management of history information including one or more of the warehouse center location
Fulfillment service system.
12. The method of claim 11,
The service providing device,
Using the history information as condition information, characterized in that the optimized logistics method is matched
Fulfillment service system.

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