KR20210127452A - Method for supporting self check-in and robot control system using the same - Google Patents

Abstract

The present invention relates to a method of supporting self-check-in and a robot control system using the same. According to the present invention, the method of supporting the self-check-in by using the robot control system includes: obtaining passenger information and flight information from an external server; transmitting a command message for moving a specific unmanned robot device to a predetermined region in which a boarding procedure is determined to be necessary; and I) outputting, when a current mode corresponds to a check-in mode, a specific boarding pass to provide the specific boarding pass to a specific passenger in a form of a ticket, or providing the specific boarding pass to a terminal of the specific passenger in a form of an electronic boarding pass, and II) guiding or escorting, when the current mode corresponds to a guidance mode, a route to a movement place requested by the specific passenger.

Description

A method for supporting self-check-in and a robot control system using the same

The present invention relates to a method for supporting self-check-in and an unmanned robot system using the same, and more particularly, to a method for supporting self-check-in using a robot control system, a plurality of unmanned robot devices moving within a designated place and a robot control server for controlling the plurality of unmanned robot devices is included in the robot control system, and the unmanned robot device performs a check-in mode that supports passenger boarding procedures as a current mode or guides the passengers Assuming that a supported guidance mode is provided, the plurality of unmanned robot devices transmits passenger information including passenger name, passport information, and passenger number information and flight information including flight information, departure point information, and destination information from an external server. obtaining; The robot control server receives the number of passengers among the navigation information and the passenger information from some of the plurality of unmanned robot devices, and calculates a predetermined area in which boarding procedures are required in the designated place based on the received information. and transmitting a command message for moving a specific unmanned robot device to the predetermined area; and the specific unmanned robot device moves to the predetermined area and I) when the current mode corresponds to the check-in mode, after acquiring specific passenger information from a specific passenger, information on specific flight information and specific boarding pass corresponding thereto and outputting the specific boarding pass and providing the specific boarding pass to the specific passenger in the form of a ticket or providing the specific boarding pass to the specific passenger's terminal in the form of an electronic boarding pass, II) when the current mode corresponds to the guidance mode , to a method comprising the step of guiding or escorting a route to a moving place requested by the specific passenger.

Unmanned kiosks currently used in airports are for fixed installations in a designated place, and unnecessary resources such as construction costs and labor costs such as relocation and relocation according to airlines are consumed every year along with passenger movement at the airport.

In addition, the check-in drive system mounted on the kiosk is separately purchased or developed for each airline and installed, causing a problem in that low-cost airlines cannot mount the check-in drive system due to cost problems.

Accordingly, the present inventor intends to propose a method for supporting self check-in and a robot control system using the same.

An object of the present invention is to solve all of the above problems.

Another object of the present invention is to provide an unmanned robot device that supports self check-in so that boarding procedures can be performed regardless of time and place.

In addition, another object of the present invention is to enable fast check-in processing of passengers by allowing the check-in process to proceed not only at the counter of the airline but also at the unmanned robot device.

In order to achieve the object of the present invention as described above and to realize the characteristic effects of the present invention to be described later, the characteristic configuration of the present invention is as follows.

According to one aspect of the present invention, in a method of supporting self-check-in using a robot control system, a plurality of unmanned robot devices moving within a designated place and a robot control server for controlling the plurality of unmanned robot devices include the robot In a state included in the control system, when it is assumed that the unmanned robot device provides a check-in mode that supports a passenger's boarding procedure as a current mode or a guide mode that supports a route guidance of the passenger, the plurality of unmanned robot devices (a) obtaining, from an external server, passenger information including the passenger's name, passport information, and passenger number information and flight information including flight information, departure point information, and destination information; The robot control server receives the number of passengers among the navigation information and the passenger information from some of the plurality of unmanned robot devices, and calculates a predetermined area in which boarding procedures are required in the designated place based on the received information. and transmitting a command message for moving a specific unmanned robot device to the predetermined area; and the specific unmanned robot device moves to the predetermined area and I) when the current mode corresponds to the check-in mode, after acquiring specific passenger information from a specific passenger, information on specific flight information and specific boarding pass corresponding thereto and outputting the specific boarding pass and providing the specific boarding pass to the specific passenger in the form of a ticket or providing the specific boarding pass to the specific passenger's terminal in the form of an electronic boarding pass, II) when the current mode corresponds to the guidance mode , a method comprising the step of guiding or escorting a route to a moving place requested by the specific passenger is provided.

In addition, according to another aspect of the present invention, in the robot control system supporting self-check-in, I) wheels that enable movement within a designated place, a motor that provides power to the wheel, the passenger's name, passport information , a communication unit that acquires passenger information including passenger number information and flight information including flight, departure point information, and destination information from an external server, and transmits the passenger number information and the operation information to the robot control server, information required for passengers a check-in mode that controls the operation based on a screen unit displaying the an unmanned robot device that provides a guide mode to support navigation of the passenger; and II) a communication module for acquiring the passenger number information and the operation information from some of a plurality of unmanned robot devices, a storage module for storing the passenger number information and the operation information, and the passenger number information or and a robot control server including a control module that calculates a predetermined area determined to require boarding procedures based on the operation information and moves a specific unmanned robot device to the predetermined area, i) the plurality of unmanned robots If the current mode of a specific unmanned robot device among the devices corresponds to the check-in mode, after obtaining specific passenger information from a specific passenger, corresponding specific flight information and information on a specific boarding pass are displayed, and the specific boarding pass is output. to provide to the specific passenger in the form of a ticket or to provide the specific boarding pass to the terminal of the specific passenger in the form of an electronic boarding pass, ii) when the current mode of the specific unmanned robot device corresponds to the guidance mode, the specific There is provided a robot control system including a robot control server that guides or escorts a passenger to a moving place requested by the passenger.

According to the present invention, the following effects are obtained.

The present invention has an effect of allowing the check-in process to be carried out regardless of time and place by providing an unmanned robot device that supports self-check-in.

In addition, the present invention has the effect of enabling the fast check-in process of passengers by allowing the check-in process to proceed not only at the counter of the airline but also at the unmanned robot device.

1 is a diagram illustrating an overall system for supporting boarding procedures according to an embodiment of the present invention.
2 is a view showing a schematic configuration of an unmanned robot apparatus according to an embodiment of the present invention.
3 is a view showing a schematic configuration of a robot control server according to an embodiment of the present invention.
4 is a view showing an external appearance of an unmanned robot device according to an embodiment of the present invention.
5 is a diagram illustrating a process from outputting a boarding pass after a boarding procedure in an unmanned robot device according to an embodiment of the present invention.
6 is a view showing a check-in mode and a guide mode of the unmanned robot apparatus according to an embodiment of the present invention.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS [0010] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS [0010] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS [0023] Reference is made to the accompanying drawings, which show by way of illustration specific embodiments in which the present invention may be practiced. These embodiments are described in sufficient detail to enable those skilled in the art to practice the present invention. It should be understood that the various embodiments of the present invention are different but need not be mutually exclusive. For example, certain shapes, structures, and characteristics described herein with respect to one embodiment may be embodied in other embodiments without departing from the spirit and scope of the invention. In addition, it should be understood that the location or arrangement of individual components within each disclosed embodiment may be changed without departing from the spirit and scope of the present invention. Accordingly, the detailed description set forth below is not intended to be taken in a limiting sense, and the scope of the invention, if properly described, is limited only by the appended claims, along with all scope equivalents to those claimed. Like reference numerals in the drawings refer to the same or similar functions throughout the various aspects.

Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings in order to enable those of ordinary skill in the art to easily practice the present invention.

1 is a diagram illustrating an overall system for supporting boarding procedures according to an embodiment of the present invention.

First, all data required for boarding may be transmitted from the airline host to the DCS server 300 . All of the data may include passenger information including the passenger's name, passport information, number of passengers, and flight information including flight name, departure point, destination, departure time, and the like.

The DCS server 300 transmits the received data to the DCS client (not shown) to proceed with the actual boarding procedure. In this process, necessary data may be stored in another server in the airport. In this case, the DCS server 300 may transmit the received data, the passenger information and the operation information, to the DCS client. The DCS client receives and uses the passenger information and the operation information from the DCS server 300 as described above, but does not store it. This is because sensitive information (eg, name, passport information, etc.) related to the passenger's personal information should not be stored in any storage other than the DCS server 300 .

In addition, although not shown in the drawings, the DCS client may be included in the unmanned robot device 100 to support a passenger's check-in procedures.

Next, the DCS client may transmit passenger number information and the navigation information among the passenger information to the robot control client, and the robot control client may transmit the information to the robot control server 200 .

As described above, the reason that only passenger number information is transmitted among the passenger information is because the robot control client and the robot control server 200 only control the unmanned robot device and have no relation to the boarding procedure. Furthermore, the passenger's name, passport information, etc. are sensitive information necessary for check-in and should not be transmitted outside of the permitted places.

For reference, the DCS client and the robot control client may be included in the unmanned robot device 100 .

That is, the unmanned robot device 100 may receive the passenger number information and the navigation information from the DCS server 300 and transmit it to the robot control server 200 . Of course, the DCS server 300 may include not only passenger number information but also passenger personal information (eg name, passport information, etc.).

The unmanned robot device 100 communicates with the DCS server 300 through the DCS client to acquire information necessary for boarding procedures, and communicates with the robot control server 200 through the robot control client to communicate with the unmanned robot. It is possible to receive a control command from the device 100 .

That is, the unmanned robot device 100 may receive the passenger information and the operation information from the DCS server 300 , and may transmit passenger number information and operation information among the passenger information to the robot control server 200 . Of course, the DCS server 300 may include not only passenger number information but also passenger personal information (eg name, passport information, etc.).

It may be assumed that the unmanned robot apparatus 100 and the robot control server 200 that controls the unmanned robot apparatus 100 are included in the robot control system 10 . The robot control system 10 may support self-check-in of passengers by arranging a plurality of unmanned robot devices 100 at efficient locations within a designated place, respectively.

Here, the designated place may mean an airport, and the plurality of unmanned robot devices 100 may be respectively disposed for each zone in charge of an airline to support self-check-in of passengers. However, the designated place is not necessarily limited to an airport, and various places such as a hotel, a train station, a subway station, and other city center areas may be considered.

The unmanned robot apparatus 100 according to the present invention may provide two current modes, a check-in mode supporting the boarding procedure of a passenger, and a guidance mode supporting the navigation of the passenger. We will look at this in turn below.

2 is a view showing a schematic configuration of an unmanned robot apparatus according to an embodiment of the present invention.

3 is a view showing a schematic configuration of a robot control server according to an embodiment of the present invention.

4 is a view showing an external appearance of an unmanned robot device according to an embodiment of the present invention.

As shown in FIG. 2 , the unmanned robot apparatus 100 of the present invention may include a communication unit 110 , a control unit 120 , a screen unit 130 , a wheel/motor 140 , a sensor unit 150 , and the like. can

For reference, the wheel/motor 140 corresponds to a driving unit that enables the unmanned robot device 100 to move, and the motor may provide power to the wheels. The wheel supports safe driving with the center of gravity down, and may be electrically driven.

The sensor unit 150 makes it possible to move while avoiding obstacles (eg, people, pillars, etc.) in the movement of the unmanned robot device 100, and to check whether a passenger is approaching to enable a change of direction. . That is, when the sensor unit 150 detects that the passenger is approaching the unmanned robot apparatus 100 , the unmanned robot apparatus 100 may change the direction toward the passenger.

In addition, as shown in FIG. 4 , the screen unit 130 may include front screen units 130a and 130c and rear screen units 130b and 130d. Specifically, the unmanned robot apparatus 100 of the present invention may be divided into a head part and a body part, and may include a screen part in front and behind each of them.

For example, an external system (Passenger Flow Management System (PFMS), Flight Information Display System (FIDS) etc.) can be used to provide passenger convenience information, such as flight information acquired.

On the rear screen 130b of the torso of the unmanned robot apparatus 100, a selection item for selecting a function of the robot may be displayed, and the passenger may select either a check-in mode or a guidance mode, which will be described later. Also, a boarding pass and a baggage tag may be issued through the rear screen 130b of the body of the unmanned robot device 100 .

In addition, on the front screen 130c of the head part of the unmanned robot device 100, the expression of the robot can be displayed to arouse the interest of the passengers, and various event information for the convenience of the passengers can be displayed on the rear screen 130d of the head part. can For reference, the head part may have a rotatable structure.

Next, the communication unit 110 of the unmanned robot device 100 may be implemented using various communication technologies. That is, Wi-Fi (WIFI), WCDMA (Wideband CDMA), HSDPA (High Speed Downlink Packet Access), HSUPA (High Speed Uplink Packet Access), HSPA (High Speed Packet Access), Mobile WiMAX (Mobile WiMAX), WiBro (WiBro) , LTE (Long Term Evolution), Bluetooth (bluetooth), infrared data association (IrDA), NFC (Near Field Communication), Zigbee, wireless LAN technology, etc. may be applied. In addition, when a service is provided by being connected to the Internet, TCP/IP, which is a standard protocol for information transmission on the Internet, may be followed or a Global Positioning System (GPS) technology may be used.

Meanwhile, the controller 120 of the unmanned robot device 100 of the present invention may communicate with the robot control server 200 and the passenger terminal through the communication unit 110 .

For reference, if the passenger's terminal is a digital device including a function for performing communication, it is a portable digital device equipped with a memory means such as a mobile phone or a tablet PC and equipped with a microprocessor and equipped with computational capability. Any number can be adopted as a terminal according to the present invention. In particular, the terminal may include a check-in program (application) dealt with in the present invention, and may be linked with the communication unit 110 of the unmanned robot device 100 .

Although not shown in the drawings, in some cases, the unmanned robot apparatus 100 may include a storage unit, and information on the number of passengers and operation information, which will be described later, may be stored.

In addition, as shown in FIG. 3 , the robot control server 200 may include a communication module 210 , a control module 220 , and a storage module 230 .

The communication module 210 may be implemented with various communication technologies to transmit/receive information to and from the communication unit 110 of the unmanned robot device 100 .

Also, the storage module 230 may store passenger number information and navigation information received from the unmanned robot apparatus 100 , and the control module 220 may control the operation of the unmanned robot apparatus 100 . We will look at this in more detail later.

5 is a diagram illustrating a process from outputting a boarding pass after a boarding procedure in an unmanned robot device according to an embodiment of the present invention.

First, the unmanned robot device 100 transmits passenger information including the passenger's name, passport information, and passenger number information and flight information including flight, departure point information, destination information, departure time information, arrival time information, and the like, from an external server. It can be obtained (S410).

If there are a plurality of unmanned robot apparatuses 100 , the plurality of unmanned robot apparatuses 100 may acquire the passenger information and operation information from an external server. In some cases, some of the plurality of unmanned robot apparatuses 100 may autonomously calculate and move a predetermined area to be described later by using the obtained information without communication with the robot control server 200 .

For reference, the external server may refer to the DCS server 200 . That is, the unmanned robot device 100 does not directly receive the information from the airline, etc., but receives it through the DCS server 300 located in the airport, and receives it through the DCS client in the unmanned robot device 100 . can

In addition, as described above, the DCS client of the unmanned robot device 100 transmits the passenger number information and the navigation information to the robot control client, and the robot control client may transmit the information to the robot control server 200 . . As a result, the unmanned robot device 100 may receive passenger information and navigation information from the DCS server 300 , and may transmit passenger number information and navigation information to the robot control server 200 , except for sensitive information. For reference, the number of passengers information may mean the number of passengers using each flight.

The robot control server 200 may receive passenger number information and navigation information from some of the plurality of unmanned robot devices through the communication module 210 . This is because it is not necessary to receive passenger number information and operation information corresponding to the same information from all of the plurality of unmanned robot devices. Accordingly, the number of passengers and operation information may be received from some preset unmanned robot devices.

However, when information received from some unmanned robot devices is different, the robot control server 200 may receive information from all of the plurality of unmanned robot devices or from other additional unmanned robot devices to increase the accuracy of the information.

The control module 220 of the robot control server 200 may calculate ( S420 ) a predetermined area in which boarding procedures are required in a designated place based on the number of passengers and the operation information. That is, the unmanned robot device 100 transmits the information so that the robot control server 300 calculates a predetermined area in which boarding procedures are determined to be necessary within a designated place.

A method of calculating the predetermined area is as follows.

First, it may be assumed that a plurality of zones are included in a designated place (eg, an airport, etc.), and the plurality of zones are divided based on airlines or flights. That is, in the entire airport area, the zones can be divided based on the area where the counters of each of the airlines A and B are located. It can also be divided into zones.

In an embodiment, the predetermined area may correspond to an area in which a counter in charge of a flight (airline) with the largest number of passengers among a plurality of flights (airline) is located. Also, the predetermined area may correspond to an area in which a counter in charge of a flight (airline) having the largest number of passengers for which boarding procedures have not been processed among a plurality of flights (airline) is located. This is to preferentially receive support from the unmanned robot device 100 because the time until the take-off time is fixed, but it takes a lot of time to process all the boarding procedures of the passengers in the counter.

Also, according to another embodiment, the predetermined area may correspond to an area in which a counter in charge of a flight (airline) having a minimum take-off time among a plurality of flights (airline) is located. When the take-off time remains at the minimum, the unmanned robot apparatus 100 may be located at the corresponding place because boarding procedures need to be processed more quickly.

Also, in another embodiment, the predetermined area may correspond to an area around an entrance of a designated place, an area in which the majority of passengers are located in the designated place, or an area designated by the robot control server 200 .

In general, a large number of passengers gather around the entrance of a designated place (eg airport, etc.), and since guidance is required, the unmanned robot device 100 can be placed in the corresponding place. In addition, the unmanned robot device 100 may be disposed in an area where most of the passengers are located (eg, around restaurants, around convenience facilities, etc.) to support the convenience of the passengers.

Through the above method, the robot control server 200 may calculate a predetermined area in which boarding procedures in a designated place are determined to be necessary. Next, the unmanned robot apparatus 100 may receive a movement command message from the robot control server 200 to the predetermined area and move to the predetermined area.

Specifically, the robot control server 200 may transmit a movement command message to a specific unmanned robot device. Here, the specific unmanned robot device may be included in a plurality of unmanned robot devices, and the robot control server 200 may designate the unmanned robot device closest to the predetermined area as the specific unmanned robot device 100 and transmit a movement command message. have.

As described above, the unmanned robot apparatus 100 may receive a movement command message to a predetermined area by the robot control server 200 and move, but as another embodiment, the unmanned robot apparatus 100 calculates and moves a predetermined area by itself. may be In this case, the unmanned robot device 100 may have an algorithm that recognizes in advance that a specific number of passengers will arrive on a specific date, and that when the corresponding operation information and passenger information are received, the user must move to a predetermined area.

6 is a view showing a check-in mode and a guide mode of the unmanned robot apparatus according to an embodiment of the present invention.

The control unit 120 of the unmanned robot device 100 may provide a check-in mode or a guidance mode as shown in FIG. 6 , and may provide different functions according to each.

First, when the current mode of the (specific) unmanned robot device 100 corresponds to the check-in mode, the control unit 120 obtains specific passenger information from a specific passenger and then provides corresponding specific flight information and information about a specific boarding pass. It can be displayed through the screen unit 130 . Also, since the current mode corresponds to the check-in mode, the guidance mode may correspond to an idle state in the system.

In this case, the unmanned robot device 100 may acquire information (ex name, date of birth, etc.) of a specific passenger by recognizing a specific passenger's passport or by recognizing a specific passenger's biometric information (eg iris, fingerprint, etc.). Of course, the input may be directly received from the specific passenger.

In order to perform the above functions, although not shown in FIG. 2, the unmanned robot device 100 may include a passport reader for reading a passport, an iris recognizer, a fingerprint reader, a barcode reader for collecting various barcode type aviation information, etc. will be. For reference, the passport reader may correspond to a tag type.

The unmanned robot device 100 acquires the information of the specific passenger, and transmits it to the DCS server 200. Based on the recorded passenger information and the operation information, information on the specific flight information and the specific boarding pass that the specific passenger will board can be obtained.

Of course, in some cases, when the unmanned robot apparatus 100 includes a separate storage unit, the unmanned robot apparatus 100 is based on passenger information and operation information (obtained from the DCS server) recorded in the separate storage unit. to obtain information on specific flight information and a specific boarding pass for the specific passenger to board, and display the information on the screen unit 130 .

Here, the specific flight information and the information on the specific boarding pass may include take-off time, arrival time, departure point information, arrival location information, departure location, movement route up to boarding, etc. of a specific aircraft. In addition, the destination country-related infectious disease information, travel warning information, vaccination information, temperature information, etc. may be included.

Next, the unmanned robot device 100 may output the specific boarding pass and provide it to the specific passenger in the form of a ticket or provide the specific boarding pass to the terminal of the specific passenger in the form of an electronic boarding pass.

That is, the unmanned robot device 100 includes a boarding pass printing device (not shown), and through this, the boarding pass can be printed and provided directly to the passenger on paper. For reference, when the output paper of the boarding pass included in the unmanned robot device 100 is less than a predetermined value, the unmanned robot device 100 may automatically move to the management center to fill the output paper.

In addition, the unmanned robot apparatus 100 may provide an electronic boarding pass or the like to the terminal of the passenger instead of printing the boarding pass. As a result, the passenger may obtain a boarding pass through the unmanned robot device 100 and move to the departure location of the aircraft without going directly to the counter.

Next, when the current mode corresponds to the guidance mode, the (specific) unmanned robot device 100 may guide or escort a route to a moving place requested by a specific passenger ( S430 ). Also, since the current mode corresponds to the guidance mode, the check-in mode may correspond to an idle state in the system.

Here, the moving place requested by a specific passenger may correspond to a place input by a specific passenger, or may correspond to a place for boarding an aircraft, an immigration control center, or a place to leave luggage after the boarding pass is output in the check-in mode. The unmanned robot device 100 may display the route to the place requested by the specific passenger on the screen unit 130 or may escort the specific passenger to the requested place while moving directly.

Also, the guidance mode may perform a function of providing convenience to passengers regardless of check-in procedures. For example, the control unit 120 of the unmanned robot device 100 may guide the location of convenience facilities (ex restaurants, telecommunication companies, toilets, etc.) in a designated place (ex airport), and a certain area (ex specific) in the designated place. A restaurant, a specific restroom, etc.) can be informed whether it is crowded with a large number of people.

In addition, the unmanned robot device 100 in the guidance mode may broadcast information while moving within a designated place (or a predetermined area disposed among the designated places). For example, an announcement may be made to search for passengers who have not completed check-in among passengers on a flight whose take-off time is less than a predetermined time based on the current time, and an announcement may be made to find the parents of children, , if the baggage does not pass the X-ray, an announcement may be made to find the passenger.

As described above, when the announcement is made, the unmanned robot device 100 may move to a place where it is determined that a large number of people are gathered through the sensor unit 150 . If there are a plurality of unmanned robot devices 100 , each may move in a different area, and may be controlled by the robot control server 200 .

The unmanned robot apparatus 100 may have two current modes as described above, and the check-in mode and the guidance mode may be switched according to a predetermined condition. We will take a look at this below.

First, a case in which the current mode is switched from the check-in mode to the guidance mode is as follows.

The unmanned robot device 100 may switch the current mode from the check-in mode to the guidance mode when the passenger directly selects the guidance mode by voice or a touch on the screen unit 130 .

In addition, the unmanned robot device 100 may switch from the check-in mode to the guidance mode when baggage handling is required or an escort is required after boarding procedures in the check-in mode are finished. In other words, after the check-in procedure is completed, passengers can be guided or escorted to the immigration control area, aircraft departure area, etc. In addition, when the passenger needs to check in their luggage, the unmanned robot device 100 may guide or escort to the luggage handling location. In this case, there may be a separate mobile device for moving the luggage, and the unmanned robot device 100 may be combined with the mobile device to directly transport the luggage of the passenger.

In addition, when the current mode of the unmanned robot apparatus 100 is not used for a predetermined time or more in the check-in mode, it may be switched to the guidance mode. This is because the check-in mode is required during actual boarding procedures, and in other general cases, the guidance mode state may be more useful to passengers.

In addition, when the unmanned robot apparatus 100 is located in a place other than a predetermined area where the boarding procedure is determined to be necessary, the current mode may be switched from the check-in mode to the guidance mode. Specifically, as described above, the check-in mode may be useful in a predetermined area calculated by determining that boarding procedures are necessary, but the guidance mode may be more useful in other areas.

Also, when an error occurs in the check-in procedure in the check-in mode, the unmanned robot device 100 may switch to the guidance mode and escort the passenger to the counter of the corresponding aircraft.

Next, a case in which the current mode is switched from the guidance mode to the check-in mode is as follows.

First, when the passenger selects the check-in mode on the screen unit 130 , the guide mode may be switched to the check-in mode.

In addition, when the unmanned robot apparatus 100 is located in a predetermined area where it is determined that the boarding procedure is necessary, the current mode may be switched from the guidance mode to the check-in mode.

In addition, when detecting that a passport is recognized or biometric information is detected, the unmanned robot device 100 may switch from the guidance mode to the check-in mode to proceed with boarding procedures.

The conversion from the check-in mode to the guide mode and the conversion from the guide mode to the check-in mode may be automatically converted in the unmanned robot device 100 under the above conditions.

In addition, if necessary, the unmanned robot device 100 transmits a message indicating that the above conditions are satisfied to the robot control server 200 , and after receiving a switch command message from the robot control server 200 , check-in mode or guidance You can also switch to mode.

Meanwhile, a plurality of unmanned robot apparatuses 100 of the present invention may exist, and may include a first unmanned robot apparatus and a second unmanned robot apparatus.

For reference, the plurality of unmanned robot devices may be controlled by the robot control server 200 , wherein the first unmanned robot device is located in a predetermined area, and the second unmanned robot apparatus is located in an area close to the predetermined area. It can be assumed that

At this time, if the number of passengers located in the predetermined area is greater than or equal to a predetermined value, the first unmanned robot device may transmit a command message to the second unmanned robot device or the robot control server 200 through the communication unit 110 . have.

Here, the command message includes the content of causing the second unmanned robot device to move to a predetermined area, and as a result, the first unmanned robot apparatus and the second unmanned robot apparatus perform self-check-in for predetermined passengers in the predetermined area. you will be able to support

For reference, whether the number of passengers located in the predetermined area corresponds to a predetermined value or more may be checked through the sensor unit 150 of the first unmanned robot device, and the GPS positions of the terminals on the robot control server 200 may be checked. You might be able to figure it out and check it out.

When the current mode is the check-in mode, the second unmanned robot device receiving the command message may first process the boarding procedure, and determine whether to move to the predetermined area according to the number of passengers at the time the boarding procedure is processed. .

That is, the second unmanned robot device can determine whether to move after terminating the check-in procedure that is being processed first. At this time, if the number of passengers in the predetermined area is not large at the time when the check-in procedure is finished, the second unmanned robot device does not need to move, and if the number of passengers in the predetermined area is still large, the second unmanned robot device moves and 1 It will be able to support the check-in process with an unmanned robotic device.

Next, if the current mode of the second unmanned robot device is the guidance mode, route guidance or escort may be performed, and whether to move to a predetermined area may be determined according to the number of predetermined passengers at the time the execution is finished.

Similarly, if the number of passengers in the predetermined area is not large when the route guidance or escort is finished, the second unmanned robot device does not need to move, and if the number of passengers in the predetermined area is still large, the second unmanned robot device moves and 1 It will be able to support the check-in process with an unmanned robotic device.

As another embodiment, the first unmanned robot apparatus may transmit a command message to the unmanned robot apparatus (guiding mode state) passing near the predetermined area or the predetermined area to support the check-in procedure. That is, the unmanned robot device located near the predetermined area and in the guidance mode is to support the check-in procedure in the predetermined area.

Meanwhile, as another embodiment, if the number of passengers located in a predetermined area is greater than the first predetermined value, the first unmanned robot device requests support from several unmanned robot devices such as the second unmanned robot device and the third unmanned robot device. command message can be sent.

On the other hand, if the number of passengers located in the predetermined area is smaller than the first predetermined value and greater than the second predetermined value (the first predetermined value > the second predetermined value), the first unmanned robot device is the second unmanned robot Only the device can send a command message requesting support.

This indicates that the number of unmanned robot devices for which the first unmanned robot device will request support may vary based on the number of passengers in a predetermined area, for more efficient arrangement of the unmanned robot device.

The above-described unmanned robot device 100 autonomously operates according to an algorithm programmed therein, but when there is a command from the robot control server 200, it may operate according to the priority of the command.

An airport may be considered as the designated place in the present invention, but other places such as a hotel and a train station may also be considered as the designated place.

For example, when the designated place of the present invention is a hotel, the unmanned robot device 100 may identify a location of a customer who wants to go through boarding procedures and support the customer's self-check-in. Next, after check-in is finished, it will be possible to escort to the customer's room by switching to the guidance mode.

In the case of a system prepared by an existing airline individually, a manpower equal to the number of software used is required, but resource saving and management may be easy due to the single software used in the unmanned robot device 100 of the present invention.

In addition, in the case of the internal software of the unmanned robot device 100, the function can be expanded only by changing some logic and changing/adding some equipment, so that the robot can be used in various ways for security, quarantine, baggage handling, etc. in the airport.

The embodiments according to the present invention described above may be implemented in the form of program instructions that can be executed through various computer components and recorded in a computer-readable recording medium. The computer-readable recording medium may include program instructions, data files, data structures, etc. alone or in combination. The program instructions recorded on the computer readable recording medium may be specially designed and configured for the present invention, or may be known and available to those skilled in the computer software field. Examples of the computer-readable recording medium include a hard disk, a magnetic medium such as a floppy disk and a magnetic tape, an optical recording medium such as a CD-ROM, a DVD, and a magneto-optical medium such as a floppy disk. media), and hardware devices specially configured to store and execute program instructions, such as ROM, RAM, flash memory, and the like. Examples of program instructions include not only machine language codes such as those generated by a compiler, but also high-level language codes that can be executed by a computer using an interpreter or the like. The hardware device may be configured to operate as one or more software modules to perform processing according to the present invention, and vice versa.

In the above, the present invention has been described with specific matters such as specific components and limited embodiments and drawings, but these are provided to help a more general understanding of the present invention, and the present invention is not limited to the above embodiments. , those of ordinary skill in the art to which the present invention pertains can make various modifications and variations from these descriptions.

Therefore, the spirit of the present invention should not be limited to the above-described embodiments, and not only the claims described below but also all modifications equivalently or equivalently to the claims described below belong to the scope of the spirit of the present invention. will do it

100: unmanned robot device
110: communication department
120: control unit
130: screen unit
140: driving unit
150: sensor unit
200: robot control server
210: communication module
220: control module
230: storage module
300: DCS Server

Claims (8)

A method of supporting self-check-in using a robot control system, the method comprising:
In a state in which a plurality of unmanned robot devices moving within a designated place and a robot control server for controlling the plurality of unmanned robot devices are included in the robot control system,
When it is said that the unmanned robot device provides a check-in mode that supports a passenger's boarding procedure as a current mode or a guidance mode that supports a route guidance of the passenger,
(a) obtaining, by the plurality of unmanned robot devices, passenger information including passenger names, passport information, and passenger number information and flight information including flight information, departure point information, and destination information from an external server;
(b) the robot control server receives the passenger number information among the navigation information and the passenger information from some of the plurality of unmanned robot devices, and based on this, it is determined that boarding procedures are necessary in the designated place Calculating an area and transmitting a command message for moving a specific unmanned robot device to the predetermined area; and
(c) the specific unmanned robot device moves to the predetermined area and I) when the current mode corresponds to the check-in mode, after acquiring specific passenger information from a specific passenger, information about the specific boarding pass is output and provided to the specific passenger in the form of a ticket or the specific boarding pass is provided to the terminal of the specific passenger in the form of an electronic boarding pass, II) the current mode corresponds to the guidance mode guiding or escorting a route to a moving place requested by the specific passenger;
How to include. According to claim 1,
In step (b),
When a plurality of areas are included in the designated place, and the plurality of areas are divided based on flights,
The predetermined area includes: i) an area in which a counter serving flights with the highest number of passengers among the plurality of flights is located; , iii) an area in which the counter responsible for the flight with the least take-off time among the plurality of flights is located, iv) the area around the entrance and exit of the designated place, v) the area where the most passengers are located in the designated place, vi) Method, characterized in that it corresponds to at least one of the zones designated by the robot control server. According to claim 1,
The specific unmanned robot device,
When the current mode is the check-in mode, i-1) When the passenger selects the guidance mode, i-2) When baggage handling is required after the check-in procedure is completed in the check-in mode, i-3) In the case of not being used for a certain time in the check-in mode, i-4) when the specific unmanned robot device is located in a place other than the predetermined area, i-5) when an error occurs in the check-in procedure in the check-in mode, at least When any one is true, the current mode is switched to the guidance mode,
When the current mode is the guidance mode, ii-1) when the passenger selects the check-in mode, ii-2) when the unmanned robot device is located in the predetermined area, and switching the current mode to the check-in mode. According to claim 1,
In a state in which the plurality of unmanned robot devices include a first unmanned robot device and a second unmanned robot device,
When it is assumed that the first unmanned robot device is located in the predetermined area and the second unmanned robot apparatus is located in an area close to the predetermined area,
When detecting that the number of passengers in the predetermined area is greater than or equal to a predetermined value, the robot control server transmits a command message to the second unmanned robot device to move to the predetermined area. 5. The method of claim 4,
The second unmanned robot device is configured to: i) if the current mode of the second unmanned robot device is the check-in mode, after processing boarding procedures, determine whether to move to the predetermined area according to the number of the predetermined passengers, ii) When the current mode of the second unmanned robot device is the guidance mode, after performing route guidance or escort, it is determined whether to move to the predetermined area according to the number of the predetermined passengers. According to claim 1,
The robot control server is configured to cause the predetermined unmanned robot device whose current mode is the guidance mode to search for passengers who have not checked-in among passengers whose take-off time is less than or equal to a predetermined time based on the current time. A method characterized in that the announcement is made while moving within. According to claim 1,
When the output paper of the boarding pass included in the unmanned robot device is less than a predetermined value, the unmanned robot device notifies the robot control server and moves to a management center. In the robot control system supporting self check-in,
I) wheels that enable movement within a designated place;
a motor for providing power to the wheel part;
Obtaining passenger information including passenger name, passport information, and passenger number information and flight information including flight, departure information, and destination information from an external server, and transmitting the passenger number information and the operation information to the robot control server communication department,
a screen unit for displaying necessary information to passengers; and
A control unit for controlling an operation based on a programmed algorithm, and controlling the operation according to a command received from the robot control server,
an unmanned robot device that provides a check-in mode for supporting the boarding procedure of the passenger or a guide mode for supporting navigation of the passenger as a current mode; and
II) a communication module for acquiring the number of passengers and the operation information from some of a plurality of unmanned robot devices;
a storage module for storing the passenger number information and the operation information; and
a robot control server including a control module for calculating a predetermined area in which boarding procedures are required based on the number of passengers or the operation information in the designated place, and moving a specific unmanned robot device to the predetermined area;
including,
i) When the current mode of a specific unmanned robot device among the plurality of unmanned robot devices corresponds to the check-in mode, after obtaining specific passenger information from a specific passenger, corresponding specific flight information and information about a specific boarding pass are displayed and output the specific boarding pass and provide the specific boarding pass to the specific passenger in the form of a ticket or provide the specific boarding pass to the terminal of the specific passenger in the form of an electronic boarding pass, ii) the current mode of the specific unmanned robot device is the guidance mode a robot control server, characterized in that it guides or escorts a route to a moving place requested by the specific passenger;
A robot control system comprising a.

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