KR20210122009A - Delivery goods handling method and system when recipient is absent - Google Patents

Abstract

Disclosed are a system for processing delivery items when a recipient is absent and a method thereof. In accordance with an embodiment of the present invention, the method for processing delivery items when a recipient is absent comprises: a step in which the system for processing delivery items checks if there is a request for unloading for a delivery robot which has reached the place of delivery from a customer terminal; and a step in which the system for processing delivery items allows the delivery robot to automatically unload the delivery items at the place of delivery based on the checked results. The step of determining whether to allow the delivery robot to unload or not includes: a step in which, when there is a request for unloading, the system for processing delivery items allows the delivery robot to automatically unload the delivery items at the place of delivery; or a step in which, when there is no request for unloading, the system for processing delivery items makes the delivery robot wait at the place of delivery, and when the communication with the customer terminal fails for some time while the delivery robot is waiting, the system for processing delivery items allows the delivery robot to automatically unload the delivery items at the place of delivery. The present invention aims to provide a system for processing delivery items when a recipient is absent and a method thereof, which are capable of providing a delivery service with high customer satisfaction.

Description

Delivery goods handling method and system when recipient is absent

The present invention relates to a method and system for handling delivery goods in the absence of a recipient, and more particularly, in a delivery system using a delivery robot, in the absence of a recipient (customer) to receive a delivery product, the delivery product can be placed at a predetermined location after the consent of the customer It is about the technical idea that makes it possible.

Due to difficulties in recruiting and managing manpower, rising labor costs, and increasing preference for non-face-to-face services, the demand for delivery using delivery robots rather than human delivery is increasing.

However, if the customer (recipient) is absent when arriving at the delivery destination, the delivery robot is difficult to respond promptly and flexibly, unlike the conventional delivery man (human), and depending on the type of delivery item ( For example, food, etc.) there is a problem that the quality of delivery goods may decrease, as well as a problem that the waiting time for a delivery robot at one delivery location increases, which may interfere with other delivery.

In addition, even if the customer is not absent, there are more and more cases where the customer wants to leave the product in a predetermined place, such as in front of the door or in the hallway, rather than directly coming out to receive the delivered product.

In the case of the conventional delivery man who delivers directly, this problem is difficult to occur, but in the case of the delivery robot, various problems may arise, from the issue of selecting an appropriate location to put down the delivery item to the issue of placing the delivery item so that it is not damaged. There is room for

Therefore, even when the recipient is absent, there is a need for a technical idea that enables a delivery robot to automatically and stably unload delivered goods to an accurate location like a conventional delivery man.

1) Korea Registered Patent (Registration No. 10-2015994, "Loading Box for Ascon Temperature Decrease Prevention")

An object to be solved by the present invention is to provide a technical idea that enables a delivery robot to stably unload a delivered article to an accurate location even when the recipient is away.

In a delivery article processing method in the absence of a recipient according to an embodiment of the present invention for solving the above technical problem, the delivery article processing system checks whether there is an unloading request for the delivery robot arriving at the delivery destination from the customer terminal, and the result of the check Based on the, the delivery product processing system, comprising the step of automatically unloading the delivery robot to the delivery place, the step of automatically unloading the delivery robot to the delivery location, the delivery robot automatically unloading the delivered article, If there is a request for unloading, the delivery product handling system automatically unloads the delivery robot to the delivery location Waiting in the waiting, when the communication with the customer terminal is not performed for a certain period of time, the delivery robot may include the step of automatically unloading the delivery robot to the delivery location.

In addition, the delivery article processing method when the recipient is absent, when the delivery article handling system is designated as the unloading location from the customer terminal, the delivery article processing system determining the designated location as the unloading location, and the unloading location from the customer terminal If is not specified, the delivery article processing system may further include the step of determining an arbitrary location within the delivery location as the unloading location.

In addition, the step of the delivery article processing system determining the designated location as the unloading location, the delivery article processing system is the step of the delivery article processing system taking a picture of the delivery destination within a predetermined range through at least one camera provided in the delivery robot, photographed transmitting data to the customer terminal; receiving, by the delivery article processing system, an unloading location designated in the photographed data from the customer terminal; and allowing the delivery article processing system to determine the unloading location specified in the photographed data as an actual delivery destination It may include matching the position in the interior, and determining the matched position as the unloading position.

In addition, the delivery article processing method in the absence of the recipient includes the steps of: photographing, by the delivery article processing system, a delivery destination including unloaded delivery goods through at least one camera provided in the delivery robot, and photographing the photographed data to the customer It may further include the step of transmitting to the terminal.

The delivery article processing method in the absence of the recipient may be implemented by a computer program installed in a data processing device.

A delivery article processing system in the absence of a recipient according to an embodiment of the present invention for solving the above technical problem, a communication unit that communicates with a customer terminal, and photographing to obtain photographing data photographed through at least one camera provided in the delivery robot a data acquisition unit, and a control unit for controlling the functions of the delivery robot, wherein the control unit checks whether there is a unloading request from the customer terminal when the delivery robot arrives at the delivery destination, and if there is the unloading request , If there is no request for unloading, the delivery robot is controlled to automatically unload the delivered goods at the delivery location, or if there is no request for unloading, the delivery robot is placed on standby at the delivery location, and communication with the customer terminal is not performed during the waiting period , control the delivery robot to automatically unload the delivery goods to the delivery place, and when the delivery goods are unloaded, the photographing data acquisition unit acquires photographing data of the delivery destination including the unloaded delivery goods, the customer terminal It is possible to control the communication unit to transmit to.

In addition, the control unit checks whether there is an unloading location designation from the customer terminal, and controls the delivery robot to automatically unload the delivered goods at a designated unloading location or any location within the delivery location based on the check result. have.

In addition, the delivery article processing system further comprises an image conversion unit for performing a predetermined image processing on the photographed data, and a location extraction unit for extracting a unloading location from the predetermined image, receiving the photographed data of the delivery destination It is possible to control to receive an image with a designated unloading location from one of the customer terminals, extract the designated unloading location from the received image, match the location within the actual delivery location, and unload the delivered goods at the matched location.

According to an embodiment of the present invention, even in delivery using a delivery robot, stable unloading of delivered goods is possible in the absence of the recipient, thereby reducing the waiting time of the delivery robot, thereby smoothing the delivery schedule, and the delivery robot is the delivery product when the recipient is absent It is possible to prevent dissatisfaction due to non-receipt of the delivered goods that the recipient has paid for by returning as it is without unloading it, so it is possible to provide a high-satisfaction delivery service.

In order to more fully understand the drawings cited in the Detailed Description, a brief description of each drawing is provided.
1 shows a schematic configuration of a system for implementing a method for handling a delivery product when a recipient is absent according to an embodiment of the present invention.
2 is a schematic flow diagram of a method for processing a delivery product in the absence of a recipient according to an embodiment of the present invention.
3 is a view for explaining a method of processing a delivery product when the recipient is absent according to an embodiment of the present invention.
Figure 4 is a view for explaining the designation of the unloading location according to the delivery article processing method when the recipient is absent according to an embodiment of the present invention.
5 and 6 are diagrams for explaining an unloading system of a delivery robot according to a method for handling delivery goods when a recipient is absent according to an embodiment of the present invention.
7 and 8 are diagrams for explaining an unloading system of a delivery robot according to another embodiment of the present invention.
9 shows a schematic configuration of a system for handling goods delivered in the absence of a recipient according to an embodiment of the present invention.

Since the present invention can apply various transformations and can have various embodiments, specific embodiments are illustrated in the drawings and described in detail in the detailed description. However, this is not intended to limit the present invention to specific embodiments, and it should be understood to include all modifications, equivalents, and substitutes included in the spirit and scope of the present invention. In describing the present invention, if it is determined that a detailed description of a related known technology may obscure the gist of the present invention, the detailed description thereof will be omitted.

Terms such as first, second, etc. may be used to describe various elements, but the elements should not be limited by the terms. The above terms are used only for the purpose of distinguishing one component from another.

The terms used in the present application are only used to describe specific embodiments, and are not intended to limit the present invention. The singular expression includes the plural expression unless the context clearly dictates otherwise.

In the present specification, terms such as "comprise" or "have" are intended to designate that the features, numbers, steps, operations, components, parts, or combinations thereof described in the specification exist, and one or more other It is to be understood that this does not preclude the possibility of addition or presence of features or numbers, steps, operations, components, parts, or combinations thereof.

In addition, in the present specification, when any one component 'transmits' data to another component, the component may directly transmit the data to the other component or through at least one other component. This means that the data may be transmitted to the other component. Conversely, when one component 'directly transmits' data to another component, it means that the data is transmitted from the component to the other component without passing through the other component.

Figure 1 shows the configuration of a schematic system necessary to implement a delivery article processing method in the absence of a recipient according to an embodiment of the present invention, Figure 2 is a schematic flow of the delivery article processing method in the absence of a recipient according to an embodiment of the present invention and FIG. 3 is a view for explaining a method of processing a delivery product in the absence of a recipient according to an embodiment of the present invention.

First, referring to FIG. 1 , the delivery article handling system 100 (hereinafter, referred to as a delivery article handling system) in the absence of a recipient according to an embodiment of the present invention communicates with the customer terminal 300, and the delivery robot 200 You can control its actions and functions.

According to one embodiment, the delivery article processing system 100 is provided in the delivery robot 200 may be implemented as a control system for controlling the operation of the delivery robot (200).

Depending on the embodiment, it may be implemented as a predetermined management system operated by a management entity that manages the delivery robot 200 separately from the delivery robot 200 . In this case, the delivery article processing system 100 is implemented in the form of a predetermined server and transmits and receives predetermined data while communicating with the delivery robot 200 and/or the customer terminal 300 through a network. of technical ideas can be implemented. According to another embodiment, a part of the configuration of the delivery article processing system 100 is included in a predetermined server, and the remaining part of the configuration may be distributed and installed in the delivery robot 200 . That is, in the drawing, the delivery article processing system 100 is shown as a single physical configuration separately from the delivery robot 200, but according to the embodiment, the configurations of the delivery article processing system 100 are a plurality of physical components. Devices may be organically coupled through a wired/wireless network to implement the technical idea of the present invention.

Hereinafter, in this specification, the delivery article processing system 100 is provided in the delivery robot 200 and is mainly described as a case in which a predetermined control system for controlling the operation of the delivery robot 200 is implemented, but the rights of the present invention The scope is not necessarily limited thereto.

The delivery goods processing system 100 receives an unloading request signal input through a predetermined GUI menu provided to the customer terminal 300 , order information transmitted from the customer terminal 300 , and/or a delivery request (order) It is possible to confirm the unloading request of the customer (recipient) through voice information, etc. in the call. Hereinafter, the unloading request in the present specification may mean that the recipient requests to unload the delivered goods to a delivery place without directly receiving the delivered goods from the delivery robot 200 . For example, the unloading request may be a request such as "Put the delivery item on the doorstep and call me." This unloading request can be requested directly by the recipient when the recipient is absent at the expected arrival time when the delivery robot arrives at the delivery destination, or when he/she wants to receive non-face-to-face because he or she does not want to face not only the delivery man but also the delivery robot 200 directly. have.

According to an embodiment, even if there is no separate request for unloading from the recipient, if the recipient does not receive the delivered product or contact with the recipient is not established, the delivery robot 200 will process the delivered product after a certain period of time has elapsed after the delivery robot 200 arrives at the delivery destination The system 100 may automatically unload the delivered goods loaded by the delivery robot 200 . In this case, the delivery article processing system 100 may determine that the recipient is absent according to a specific condition, and unload the delivered article to the delivery location in the same way as the unloading request was received. The specific condition may be, for example, a case in which a predetermined time elapses without any contact with the recipient after the delivery robot 200 arrives at the delivery destination.

Meanwhile, in the present specification, for convenience of explanation, the case where the delivery item is food is mainly described, but the present invention is not necessarily limited thereto. It can be easily inferred that the technical idea can be applied to an average expert in the technical field to which the present invention pertains.

Figure 2 shows a schematic flow of a delivery article processing method when the recipient is absent according to an embodiment of the present invention, Figure 3 is a view for explaining the delivery article processing method when the recipient is absent according to an embodiment of the present invention.

2 and 3, the delivery article processing system 100 determines whether the delivery robot 200 arrives at the delivery destination (s110), and whether there is a request for unloading from the customer terminal 300 of the recipient (s120). can

If there is an unloading request from the recipient, the delivery product processing system 100 may determine whether there is an unloading location designated by the recipient (s130).

In this case, when the unloading location is designated, the delivery article processing system 100 may allow the delivery robot 200 to unload (s140) the delivery article at the designated unloading location.

When the unloading location is not specified, the delivery product processing system 100 may allow the delivery robot 200 to unload (s170) the delivery product at an arbitrary location in the delivery location.

If there is no unloading request from the recipient in step s120, the delivery article processing system 100 may allow the delivery robot 200 to wait for a predetermined time at the delivery destination (s150). When a certain time elapses (s160) after the delivery robot 200 has been waiting, the delivery article processing system 100 determines that the recipient is absent, and the delivery robot 200 is located at an arbitrary location in the delivery destination. It is possible to unload the delivered goods (s170).

In any case, when the delivery robot 200 unloads the delivered goods to the delivery location, the delivery article processing system 100 may allow the delivery robot 200 to photograph the delivered goods unloaded at the delivery location (s180). . And, it is possible to transmit (s190) the photograph (or image) of the delivered goods to the customer terminal (300). Hereinafter, a photo or image taken by the delivery robot 200 is referred to as shooting data. The photographing data of the delivered goods may be directly transmitted to the customer terminal 300 by the delivery robot 200 , or may be transmitted to the customer terminal 300 through the delivery article processing system 100 .

Then, the recipient may check the transmitted photographing data through his/her customer terminal 300 .

According to an embodiment, the delivery article processing system 100 may perform a process such as processing/synthesis of a predetermined image or image on the photographed data captured by the camera provided in the delivery robot 200, such as a top view, a bird's eye view, etc. The photographing data that can be changed to various viewpoints may be provided to the customer terminal 300 . In this case, the delivery robot 200 may be provided with a plurality of cameras for photographing different directions.

In this way, if the shooting is made by the delivery robot 200, there may be a security advantage compared to the conventional shooting using the delivery man's personal mobile phone, and even from the customer's point of view, the individual delivery man takes a picture in front of the house, so that someone who is not familiar with his/her own Compared to having the idea of having pictures taken around the house, it can have the effect of giving you a sense of stability.

In addition, depending on the embodiment, information on the delivery status of the delivery robot 200 and/or status information on the delivered goods may be provided to the recipient through the customer terminal 300 .

Information on the delivery status is, for example, time information such as the time when the delivery robot 200 arrives at the delivery destination, the waiting time after arrival, the time when the delivery goods are unloaded after waiting, or the final return time of the delivery robot 200, and / Alternatively, the delivery robot 200 may include photographing data that has arrived at the delivery location and photographed the delivery location.

The state information on the delivered goods is, at the time when the delivery robot 200 unloads the delivered goods, state information such as the temperature of the delivered goods (eg, the temperature of food when the delivered goods are food) or the packaging state to the recipient. may be provided.

According to the technical idea of the present invention, even if the recipient is absent or wants to receive non-face-to-face in the delivery service using the delivery robot 200 as described above, the same or more information as the service provided by the conventional delivery man can be provided to the recipient. have.

On the other hand, according to the technical idea of the present invention, it is possible to provide improved convenience to the recipient by allowing the recipient to designate the location where the delivery goods are to be unloaded from the delivery location as the desired location. This will be described with reference to FIG. 4 .

Figure 4 is a view for explaining the designation of the unloading location by the delivery article processing method when the recipient is absent according to an embodiment of the present invention.

Referring to FIG. 4 , the delivery article processing system 100 according to an embodiment of the present invention may be implemented so that a recipient (customer) can directly designate an unloading location of the delivered article.

According to one embodiment, after the delivery robot 200 arrives at the delivery destination, before unloading the delivery goods, photographed data of the delivery destination may be transmitted to the customer terminal 300 . Then, as shown in the drawing, the recipient can directly select and designate an unloading location from the photographed data transmitted through his or her customer terminal 300 .

If the image is transmitted to the customer terminal 300, that is, when the captured data is an image, the transmitted image may be a real-time image being photographed by the delivery robot 200. In this case, the recipient is the delivery robot at the delivery destination in real time. It is possible to check whether the arrival of the 200 , the movement route, the unloading status, and the like.

As described above, the photographing data photographed by the delivery robot 200 may be provided at various viewpoints through a predetermined processing process. For example, the photographing data provided to the recipient through the customer terminal 300 may simply be a time point of being photographed through any one camera provided in the delivery robot 200 , but different directions are photographed by the delivery robot 200 . When a plurality of cameras are provided, the photographed data captured by each camera may be changed to various viewpoints such as a top view and a bird's eye view through a predetermined image or image processing/synthesis process and provided.

At this time, the unloading location designated in the customer terminal 300 by the recipient may be displayed on the 2D image. In the case of a general 2D image, the 2D → 3D conversion parameter based on the delivery robot camera is built in, so that the unloading position is more accurate from the 2D image. can be extracted. The synthesis and processing methods for changing the viewpoint of such photographed data, and the technical idea of extracting a 3D position from a 2D image are widely known, so a detailed description thereof will be omitted herein.

If the unloading location is designated by the recipient, the previously designated location may be stored as the default loading location in the same delivery location thereafter, unless the unloading location is re-designated by the recipient before unloading is completed.

If the unloading location is not designated by the recipient, the delivery robot 200 may set an arbitrary location in the delivery location as the unloading location. The arbitrary location may be designated within a range that does not deviate from a predetermined range in the delivery destination.

In this case, the delivery article processing system 100 may extract a location where the unloading of the delivered article is easy from the photographing data for the delivery location photographed by the delivery robot 200, and designate the extracted location as the unloading location.

Alternatively, if the unloading location is not designated by the recipient, the preset default location (eg, the door opening direction based on the door handle, the left/right/front of the door, etc.) may be

On the other hand, when automatically unloading the delivered goods by the delivery robot 200, unlike the conventional delivery man, stable unloading of the delivered goods may be important. The technical idea for this will be described with reference to FIGS. 5 to 8 .

5 and 6 are diagrams for explaining an unloading system of a delivery robot according to a method for handling delivery goods when a recipient is absent according to an embodiment of the present invention.

5 and 6 , the delivery article processing system 100 according to an embodiment of the present invention may embed a predetermined elevation device in the delivery robot 200 .

Various methods for the delivery robot 200 to unload the delivered goods may be applied. According to one example, as shown in FIG. 3 , a conveyor belt may be provided inside the loading box to unload the delivered goods from the delivery robot 200 . In this case, in order to minimize the impact during unloading, the conveyor belt moves to adjust the distance/height to the ground to a certain level, and then the delivered goods can be transported to the ground through the conveyor belt.

However, in this case, there may be a problem that there is still room for an impact when the delivered goods transported along the conveyor belt touch the ground.

However, in this case, as will be described later, general packaging (eg, plastic bag, paper bag, packaging box, plastic packaging material, etc.) or There is an advantage that unloading can be done automatically regardless of the shape or packaging material of a delivery product such as a small parcel delivery service (eg, a document bag, postal mail, etc.).

On the other hand, in the case of having an elevator device capable of stably gripping and lowering the delivered goods to the ground, it is possible to minimize the impact during unloading through the elevation device and have the effect of performing more stable unloading. However, there may be a problem that packaging of the delivered article or an additional separate configuration of an elevator device for stable gripping/transportation is required for this purpose, so that the packaging of the delivered article is made double or the cost may increase.

When the elevation device is provided, the packaging of the delivery product itself is manufactured in the form of a pallet as shown in FIG. 5, and a dedicated mechanism for transporting the pallet may be provided in the elevation device.

Alternatively, for stable gripping of the delivered article, the packaging of the delivered article may be formed in a shape corresponding to the elevation device. For example, as shown in FIG. 6 , a groove is formed at a predetermined location of packaging of the delivered article, and a gripper corresponding to the groove formed in the elevator device is formed to stably grip the delivered article, so that unloading may be performed.

Various methods may be applied as described above for unloading the delivered goods from the delivery robot 200, but each method may have different advantages and disadvantages. Therefore, a delivery service using the delivery robot 200 may be provided by selecting an unloading method of a suitable form as needed.

On the other hand, according to another embodiment of the present invention, the recipient may be provided with a dedicated storage box for the delivery robot 200 in the delivery place. Such a case is shown in FIGS. 7 to 8 .

7 and 8 are views for explaining an unloading system of a delivery robot according to another embodiment of the present invention.

7 and 8, a separate dedicated storage box in which the delivery goods unloaded from the delivery robot 200 can be placed may be provided.

Although such a dedicated storage box is inconvenient to be separately provided at the delivery site, it can be usefully utilized when it is difficult to stack due to a height difference or when there is a concern about a change in the state of the delivery item, such as food. The dedicated storage box may be configured to be suitable for loading and unloading the delivery robot 200, unlike a general delivery box or mailbox.

Therefore, the delivery article processing system 100 may be aware of whether a dedicated storage box is provided in the delivery place. Whether or not the dedicated storage box is provided may store that the dedicated storage box is provided at the corresponding delivery site when the first dedicated storage box is installed, and whether or not the dedicated storage box is provided when delivery is performed at least once by the delivery robot 200 It is also possible to understand that there is a dedicated storage box in the delivery area.

In the delivery location where it is determined that the dedicated storage box is provided, when there is a request for unloading from the recipient or when it is necessary to unload the delivered goods in the absence of the recipient, unless a separate unloading location is specified, the delivery robot (200) can be to unload the delivery goods to the dedicated storage box.

The dedicated storage box may be formed to have a height corresponding to the height of the delivery goods transferred from the loading box of the delivery robot 200 . For example, the entrance of the loading box of the delivery robot 200 and the entrance of the dedicated storage box may be formed to have the same or similar height.

In this way, when the dedicated storage box is provided, the dedicated storage box may include a temperature control function for keeping warm/cooling inside, or the material of the dedicated storage box itself may be formed of an insulating material capable of performing a warming function.

According to an example, by connecting a power source to the dedicated storage box, it is possible to drive a device for temperature control, such as a heater and a cooler provided in the dedicated storage box. In this case, it may be possible to prepare the dedicated storage box by pre-regulating the temperature inside the dedicated storage box to correspond to the delivery item by receiving information about the delivery goods (eg, food) delivered from the delivery robot. For example, in the case of hot food, the internal temperature of the dedicated storage box may be maintained higher than a certain level, and in the case of cold food, the temperature may be maintained at a lower temperature than a certain level. In this case, even if the recipient's absence time increases to some extent, the quality of the delivered goods can be maintained for a considerable time.

Or, as shown in FIG. 8, when the delivery goods from the delivery robot 200 are placed in the dedicated storage box, the air inside the loading box of the delivery robot 200 is supplied into the dedicated storage box to supply the dedicated storage box. It is also possible to make it easier to control the internal temperature. For example, the temperature inside the loading box of the delivery robot 200 that was loading hot food inside the sealed loading box has a higher temperature than room temperature. Therefore, if it is possible to supply such high-temperature air together when the delivery goods are placed in the dedicated storage box, the internal temperature of the dedicated storage box can be increased relatively quickly.

These dedicated storage boxes reduce the change in internal temperature through various methods such as generating wind from the inside after the customer (recipient) receives the stored delivery goods, or removes the odor inside the dedicated storage box. can also be done

On the other hand, Figure 9 according to an embodiment of the present invention

Referring to FIG. 9 , the delivery article processing system 100 according to an embodiment of the present invention acquires photographing data captured through the communication unit 110 performing communication with the customer terminal and at least one camera provided in the delivery robot. It may include a control unit 130 for controlling the function of the photographing data acquisition unit 120, and / or the delivery robot 200. According to an embodiment, the delivery article processing system 100 may include an image conversion unit 140 for performing predetermined image processing on the photographed data, and/or a location extraction unit 150 for extracting a unloading location from a predetermined image. ) may be further included.

First, the control unit 130 may be installed in the delivery robot 200 to control the function and/or operation of the delivery robot 200 and/or other components.

The communication unit 110 may transmit and receive data necessary to implement the technical idea of the present invention while performing communication with the customer terminal 300 . For example, the communication unit 110 may communicate with the customer terminal 300 through a voice call, a text message, a push message, and the like, and may transmit/receive an image or video such as a predetermined picture through a network.

The photographing data acquisition unit 120 may acquire photographing data photographed by at least one camera provided in the delivery robot 200 as described above.

The captured data obtained in this way may be converted into an image capable of changing a viewpoint through the image conversion unit 140 and provided to the customer terminal 300 .

As described above, when the recipient designates an unloading location through the customer terminal 300 in the photographed data of the delivery destination, the location extraction unit 150 receives an image in which the unloading location is specified and extracts the designated unloading location. By matching the location within the actual delivery location, the delivery robot 200 may extract a location to unload the actual delivery goods.

Meanwhile, when the delivery robot 200 arrives at the delivery destination, the controller 130 may check whether there is a request for unloading from the customer terminal 300 .

As a result of the check, if there is a request for unloading, the delivery robot 200 may be controlled to automatically unload the delivered goods at the delivery location.

And when there is no request for unloading, the control unit 130 waits the delivery robot 200 at the delivery location, and when communication with the customer terminal 300 is not performed for a certain period of time while waiting, the delivery robot ( 200) can be controlled to automatically unload the delivery goods to the delivery location.

And, when the delivery goods are unloaded, the control unit 130 acquires the photographed data of the delivery destination including the unloaded delivery goods through the photographing data acquisition unit and transmits the photographed data to the customer terminal 300 , the communication unit 110 ) can control

In addition, the control unit 130 confirms whether there is an unloading location designation from the customer terminal from the location extraction unit 150, and the delivery robot 200 at a designated unloading location or any location within the delivery location based on the check result. ) can be controlled to automatically unload the delivered goods.

To this end, the control unit 130 may receive, through the communication unit 110 , an image in which an unloading location is specified from the customer terminal 300 receiving the photographed data of the delivery destination, and the location extraction unit 150 . When the designated unloading location is extracted from the image received by and matched with the location in the actual delivery destination, the delivery robot 200 can be controlled to unload the delivered goods at the matched location.

The above description of the present invention is for illustration, and those of ordinary skill in the art to which the present invention pertains can understand that it can be easily modified into other specific forms without changing the technical spirit or essential features of the present invention. will be. Therefore, it should be understood that the embodiments described above are illustrative in all respects and not restrictive. For example, each component described as a single type may be implemented in a dispersed form, and likewise components described as distributed may be implemented in a combined form.

The scope of the present invention is indicated by the following claims rather than the above detailed description, and all changes or modifications derived from the meaning and scope of the claims and their equivalent concepts should be construed as being included in the scope of the present invention. .

Claims (8)

Checking, by the delivery goods handling system, whether there is a request for unloading from the customer terminal to the delivery robot arriving at the delivery destination; and
Based on the confirmation result, the delivery article processing system comprising the step of automatically unloading the delivery robot to the delivery place,
The step of allowing the delivery robot to automatically unload the delivered goods at the delivery site,
when there is a request for unloading, the delivery article processing system automatically unloading the delivery robot to the delivery location; or
If there is no request for unloading, the delivery product handling system waits the delivery robot at the delivery location, and when communication with the customer terminal is not performed for a certain period of time while waiting, the delivery robot moves the delivery robot to the delivery location A method of handling delivered goods in the absence of a recipient, comprising the step of automatically unloading the delivered goods.
The method according to claim 1, wherein the method of handling the delivered goods in the absence of the recipient comprises:
determining, by the delivery article handling system, the designated location as the unloading location when the unloading location is designated by the customer terminal; and
If the unloading location is not designated by the customer terminal, the delivery article processing system further comprising the step of determining an arbitrary location in the delivery destination as the unloading location.
The method of claim 2, wherein the step of determining, by the delivery article handling system, the designated location as the unloading location comprises:
capturing, by the delivery article processing system, a delivery destination within a predetermined range through at least one camera provided in the delivery robot;
transmitting the photographed data to the customer terminal;
receiving, by the delivery article processing system, an unloading location designation in the photographed data from the customer terminal; and
and matching, by the delivery article processing system, the unloading location designated in the photographed data with a location in the actual delivery destination, and determining the matched location as the unloading location.
The method according to claim 1, wherein the method of handling the delivered goods in the absence of the recipient comprises:
Taking, by the delivery article processing system, a delivery destination containing unloaded delivery goods through at least one camera provided in the delivery robot; and
The delivery article processing method in the absence of a recipient further comprising the step of transmitting the photographed photographed data to the customer terminal.
A recorded computer program installed in a data processing apparatus for performing the method according to any one of claims 1 to 4.
Communication unit for performing communication with the customer terminal;
A photographing data acquisition unit for obtaining photographing data photographed through at least one camera provided in the delivery robot; and
Includes a control unit for controlling the function of the delivery robot,
The control unit is
When the delivery robot arrives at the delivery destination, it is checked whether there is a request for unloading from the customer terminal,
If there is a request for unloading, control the delivery robot to automatically unload the delivered goods at the delivery location, or
When there is no request for unloading, the delivery robot waits at the delivery location, and when communication with the customer terminal is not performed for a certain period of time during waiting, the delivery robot automatically unloads the delivery goods to the delivery location, and ,
When the delivery goods are unloaded, the delivery goods processing system for controlling the communication unit to acquire the photographed data of the delivery destination including the unloaded delivery goods through the photographing data acquisition unit and transmit it to the customer terminal.
The method of claim 6, wherein the control unit,
Check whether there is an unloading location designation from the customer terminal,
A delivery article handling system for controlling the delivery robot to automatically unload the delivered article at a designated unloading location or an arbitrary location within the delivery location based on the confirmation result.
According to claim 7, wherein the delivery article processing system,
an image conversion unit that performs predetermined image processing on the photographed data; and
Further comprising a location extraction unit for extracting the unloading location from a predetermined image,
Receive an image with a designated unloading location from the customer terminal that has received the photographed data of the delivery destination,
A delivery article processing system for controlling to unload the delivered goods at the matched location by extracting a designated unloading location from the received image and matching the location within the actual delivery location.

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