KR20210093071A - Management system for rental of coffee machine - Google Patents

Abstract

Disclosed is a coffee machine rental management system which comprises: a customer terminal for generating and transmitting a rental signal, which is a signal for rental of a coffee machine; a rental company terminal that receives the rental signal and generates and transmits a response signal corresponding to the rental signal; and a management server which receives the signal generated by the customer terminal and the signal generated by the rental company terminal between the customer terminal and the rental company terminal and transmits/receives them to/from individual terminals. Therefore, the coffee machine rental management system can provide a high quality service.

Description

Coffee machine rental management system {MANAGEMENT SYSTEM FOR RENTAL OF COFFEE MACHINE}

The present technology relates to a coffee machine rental management system for renting a coffee machine.

Coffee has long been an essential drink for modern people. People who drink coffee in the morning before starting work have become common around us. On the one hand, there are voices of concern about caffeine addiction and side effects, but on the other side, there are voices about the benefits of coffee such as work efficiency, concentration improvement, and mood change. Recently, coffee machines have been placed in the company to protect the welfare of employees. are doing

There are companies that purchase coffee machines, but since they must be subject to continuous management such as consumables, after-sales service, and filter management, there are many cases of long-term rental.

However, long-term rental of coffee machines has the following problems.

The first is the occurrence of disputes due to loss of contract.

In general, the rental period of a coffee machine is a long-term contract such as three years. However, in this case, the contract is frequently lost, and when a dispute arises due to the loss of the contract, there is no objective dispute resolution basis for dispute resolution.

The second is the decline in price and service quality due to the chicken game among rental companies.

Coffee machine rental companies are unable to provide efficient services due to the absence of an O2O platform and unprofessional knowledge, and prices and service quality have declined due to the chicken game between rental service companies. Closing of the business was not uncommon.

Therefore, in the industry, the demand for a professional rental management system in which the above problems are solved is increasing.

Domestic Patent Application No. 10-2017-0094331 "Donation service method and system using IOT coffee machine" Domestic Laid-Open Patent Application No. 10-2016-0146965 "System for home appliances rental service using store"

An object of the present invention is to provide a coffee machine rental management system that can transparently store a contract to end a dispute in advance.

Another object of the present invention is to provide a coffee machine rental management system that can provide high-quality services through a management system that manages coffee machine rental, maintenance, inventory management, and customer and member connection.

The technical problems to be achieved by the present invention are not limited to the technical problems mentioned above, and other technical problems not mentioned can be clearly understood by those of ordinary skill in the art to which the present invention belongs from the description below. will be.

The coffee machine rental management system includes: a customer terminal for generating and transmitting a rental signal, which is a signal for rental of a coffee machine; A rental terminal that receives the rental signal, generates and transmits a response signal corresponding to the rental signal, and a signal generated by the customer terminal and a signal generated by the rental terminal between the customer terminal and the rental terminal and a management server for receiving and transmitting and receiving to each terminal.

The management server, when the rental company of the coffee machine receives a response signal agreeing to rent the coffee machine from the customer, generates and transmits contract document data to the customer terminal and the rental terminal, respectively, and returns the contract document data It is characterized by receiving and storing it as a block chain.

The contract document data received to the management server includes first contract document data received from the customer terminal and second contract document data received from the rental terminal, the first contract document data and the second contract The document data consists of a plurality of item data, and the management server selects any one item data from among a plurality of item-specific data of the first contract document data, and corresponds to the item data selected from the second contract document data. It is characterized in that the first contract document data and the second contract document data are connected and stored in a block chain when the selected item data is selected by selecting the item data to be used and checking whether the corresponding item data corresponds to the selected item data.

Here, the management server digitizes the location of the customer terminal in two dimensions, searches for a rental terminal located in a radius set from the location of the customer terminal, and matches the searched rental company to the customer.

The management server sets the location of the reference rental company as X and Y, sets the location of the customer as A and B, sets an arbitrary reference distance K, and sets the radius according to the semi-expression below. Thus, it is characterized in that the rental company matching the customer is searched.

이다.semi-formula

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When the management server receives the location of the customer, it is characterized in that the rental company is searched by using a correction radius equation by reflecting α, β, which reflects preset values according to the position of the customer, in a semi-expression.

이다.correction radius

am.

The management server receives the digitized claim data from the customer terminal and evaluates the rental company according to a preset rating setting formula.

In the management server, M, which is an evaluation standard value, which is the evaluation standard of the rental company, is set, and the claim data includes C, which is a coffee machine evaluation value that digitizes the coffee machine, and S, which is an evaluation value of the rental company's service. The server evaluates the rental company by setting the rating setting calculation formula as follows.

이다.Grade setting formula

am.

Here, L is a machine constant composed of integers between 0 and 1, and R is a service constant composed of natural numbers between 0 and 1.

The present invention guarantees the transparency of rental contracts by storing the contract using the block chain, so that the dispute can be ended in advance.

In addition, the present invention can provide a high-quality service through a management system that manages coffee machine rental, maintenance, inventory management, and connection between customers and members.

1 shows a coffee machine rental management system of the present invention.
2 is an enlarged view of the management server of the present invention.
Figure 3 shows the search for a rental company using the present invention semi-expression or semi-radius formula.
4 illustrates a method of recommending a rental company when a customer is located in a location adjacent to a boundary area.

Hereinafter, an embodiment of the present invention will be described in detail with reference to exemplary drawings. However, this is not intended to limit the scope of the present invention.

In adding reference numerals to the components of each drawing, it should be noted that the same components are given the same reference numerals as much as possible even though they are indicated on different drawings. In addition, in describing the present invention, if it is determined that a detailed description of a related known configuration or function may obscure the gist of the present invention, the detailed description thereof will be omitted.

In addition, the size or shape of the components shown in the drawings may be exaggerated for clarity and convenience of explanation. In addition, terms specifically defined in consideration of the structure and operation of the present invention are only for describing the embodiments of the present invention, and do not limit the scope of the present invention.

Throughout the specification, when a part "includes" a certain element, it means that other elements may be further included, rather than excluding other elements, unless otherwise stated. In addition, terms such as “…unit”, “…group”, “module”, and “device” described in the specification mean a unit that processes at least one function or operation, which is implemented by a combination of hardware and/or software can be

1 shows a coffee machine rental management system of the present invention.

2 is an enlarged view of the management server of the present invention.

The present invention coffee machine 30 rental management system includes a customer terminal 10 , a rental terminal 20 , a coffee machine 30 , and a management server 100 .

The customer terminal 10 means a terminal possessed by a customer who wants to rent the coffee machine 30 .

The rental terminal 20 means a terminal owned by a rental company that rents the coffee machine 30 .

The customer terminal 10 and the rental terminal 20 may transmit and receive signals or data.

The management server 100 transmits and receives signals or data transmitted and received by the customer terminal 10 between the customer terminal 10 and the rental terminal 20, and performs various calculations.

The management server 100 includes a location storage unit 110 . The location storage unit 110 stores the location of the rental company. Rental companies can be divided into standard rental companies and general rental companies.

The management server 100 includes a rental company recommendation unit 120 . The rental company recommendation unit 120 recommends the searched rental company to the customer.

The customer terminal 10 may generate a rental request signal to rent the coffee machine 30 . The management server 100 receives the rental request signal generated by the customer terminal 10 , searches for a rental company in a nearby location based on the location of the customer terminal 10 , and then recommends a rental company to the customer terminal 10 . Generates a recommendation signal recommended by the rental company and transmits it to the customer terminal 10 .

Figure 3 shows the search for a rental company using the present invention semi-expression or semi-radius formula.

4 illustrates a method of recommending a rental company when a customer is located in a location adjacent to a boundary area.

The management server 100 recommends a rental company to the customer as follows.

When the management server 100 receives the request signal, it digitizes the position of the customer terminal 10 in two dimensions. For example, when a request signal is received from the customer terminal 10, the latitude and longitude of the customer terminal 10 are measured. Here, the management server 100 may arbitrarily measure the location of the customer, and the customer may directly input it through the customer terminal 10 .

The management server 100 sets the position of the customer terminal 10 to A and B, which are two-dimensional numbers, and sets the position of the customer terminal 10 and the position of the reference rental company to X and Y. Then, the management server 100 sets an arbitrary reference distance K and then sets the radius based on the customer terminal 10 by the semi-expression. Here, K is a reference distance set differently according to the density of rental companies, not the actual distance between the customer terminal and the rental terminal, which is called an arbitrary reference distance, but is not an actual reference distance. This will be described later in detail.

The semi-expression is as follows.

There are multiple standard rental companies. The management server 100 does not select a reference rental company close to the customer terminal, but is selected according to the density of rental companies between the customer and the reference rental company. Looking at this through FIG. 4, that is, after checking whether there are many rental companies between the location of the customer terminal and the reference rental company A, and whether there are many rental companies between the location of the customer terminal and the reference rental company B, check if there are many more, if the customer terminal If there are many rental companies between and A standard rental company, A standard rental company is selected as the standard rental company. Then set K.

Here, the arbitrary reference distance K is set differently depending on the density of rental companies. The density of rental companies is set based on the reference rental companies. For example, if the density of rental companies is set to be 15 based on standard A rental company, K may be 5, and if the density of rental companies is set to be 10 based on reference rental company B, K may be set to 10. That is, the value of K depends on the setting, but may be set differently depending on the concentration of rental companies centering on the reference rental company and the reference rental company.

The management server 100 may search for a rental company located within a radius of the customer terminal 10 through a semi-expression, and transmit the searched rental company to the customer terminal 10 .

In addition, the management server 100 may search for a recommended rental company using a correction radius formula.

The modified radius equation is a reflection of α and β. α and β can be reflected according to the location of the customer. For example, as can be seen through FIG. 4 , if the customer's location is located in the boundary area, even if the distance is far from the nearest location B rental company, rental company A located in the same boundary area may be closer. (D1 < D2 ) Therefore, the management server 100 reflects α and β in the semi-expression in this case and searches the rental company through the modified radius expression. For example, if C-based rental company is the standard, it may be set to search for rental companies through a correction radius formula if A is 7 or more among A and B, which represent the customer's location numerically, and in this case, α is -4 , β may be preset to 0.

The rental company recommendation unit 120 of the management server 100 ranks and arranges the rental companies according to the customer's request among a plurality of rental companies searched by the customer's semi-quasi- or modified-radius formula, and the high-grade rental company Recommends to customers sequentially.

For example, when the customer's request desires a nearby rental company, the rental company recommendation unit 120 recommends the rental company to the customer in the order from the nearest rental company to the customer's location among the searched rental companies. Alternatively, if the customer's request is a coffee machine 30 of a specific brand, the rental company that has the coffee machine 30 of the specific brand among the searched rental companies is selected again, and among the selected rental companies, it is located near the customer. We recommend rental companies to customers sequentially from the rental company to the farthest rental company.

When a customer wants to conclude a rental contract with a rental company recommended by the management server 100 , the customer generates and transmits a rental signal requesting to rent the coffee machine 30 using the customer terminal 10 .

When the management server 100 receives the rental signal, it transmits it to the matched rental terminal 20 . When the rental terminal 20 receives the rental signal and wants to rent the coffee machine 30 to the customer, a response signal is generated and transmitted to the management server 100 .

The management server 100 transmits a response signal to the customer terminal 10 . The management server 100 transmits and receives a rental signal, and when a response signal agreeing to rental is transmitted and received, a contract between the customer who has transmitted the rental signal and the rental company that has transmitted the response signal is performed.

The storage unit 130 of the management server 100 stores contract document data, which is data related to the basic contract. The management server 100 transmits contract document data to the customer terminal 10 and the rental terminal 20 when a contract between the customer and the corresponding rental company is to be performed. Here, the contract document data may be configured by combining a plurality of item data.

Here, the contract document data transmitted by the management server 100 to the customer terminal 10 may be named first contract document data, and the contract document data transmitted to the rental terminal 20 is the second contract document data. can be named

The customer and the rental company may change the contents of the contract according to the agreement. That is, the item data of the contract document data may be changed. The customer and the rental company change the contract contents according to the contents of the agreement. That is, the customer modifies the item data of the first contract document data, and the rental company modifies the item data of the second contract document data.

When the contract conclusion between the customer and the rental company is completed, the customer terminal 10 and the rental terminal 20 transmit the first contract document data and the second contract document data to the management server 100 .

The management server 100 includes a contract determining unit 140 . The contract determining unit 140 of the management server 100 receives the first contract document data and the second contract document data, and determines the validity of the first contract document data and the second contract document data before storage.

The management server 100 selects any one of a plurality of item data of the first contract document data. For example, if there are 10 item data, the management server 100 arbitrarily selects item 4 data. After that, the management server 100 selects item 4 data from the second contract document data. Then, it is checked whether item 4 data of the first contract document data and item 4 data of the second contract document data match.

The contract determination unit 140 of the management server compares the respective item data, and when there is a discrepancy, a discrepancy signal is generated and transmitted to the customer terminal 10 and the rental terminal 20 to notify the inconsistency of the contract document data. .

If each item data matches, the management server 100 repeats the above method. That is, the management server 100 selects item 5 data from the first contract document data, selects item data 5 from the second contract document data, and checks whether they match. In this way, the item data of No. 1 to No. 10 of the first contract document data is compared with item data No. 1 to No. 10 of the second contract document data to check whether they match, and if all match, the management server 100 is The first contract document data and the second contract document data are block-chained and stored in the storage unit 130 .

In the present invention, when the first contract document data and the second contract document data match, it is stored in a block chain so that when a dispute occurs, an objective dispute resolution basis is stored, and through this, a dispute can be reasonably resolved.

In another embodiment, the present invention may store the contract document data using the reference contract document data.

The customer and the rental company may generate the standard contract document data by selecting only the specific contract details of the contract between the two parties before modifying and generating each contract document data. For example, a contract may be concluded even if one party is under unfavorable conditions, such as a case where the rental company is held liable even in the case of a customer's misconduct.

A customer and a rental company can combine only the items of such a specific contract to create a standard contract document data. In this case, for convenience of explanation, it will be assumed that item data No. 4 among item data Nos. 1 to 10 is a unique contract item.

The customer or rental company transmits the reference contract document data to the management server 100 using the customer terminal 10 or the rental terminal 20, and the customer manages the first contract document data using the customer terminal 10 It is transmitted to the server 100 , and the rental company transmits the second contract document data to the management server 100 using the rental terminal 20 . The management server 100 checks whether each item data of the first contract document data and the second contract document data match through each of the above-described operations, but the fourth item data is the reference contract document data, the second After checking whether the first contract document data and the second contract document data match, only if they match, it is determined that the first contract document data and the second contract document data are legitimate. When it is determined that the first contract document data and the second contract document data are legal, the management server 100 stores the reference contract document data, the first contract document data, and the second contract document data in a block chain.

When a rental contract for the coffee machine 30 is concluded between the customer and the rental company through the above method, the rental company delivers and installs the coffee machine 30 to the customer.

The coffee machine 30 generates information and transmits it to the management server 100 . The coffee machine 30 continuously transmits usage, first cup extraction speed, continuous extraction speed, power consumption, etc. to the management server 100 . The machine management unit 150 of the management server 100 receives the information transmitted by the coffee machine 30, and when the expiry of the time of replacement of consumables, the failure of the coffee machine 30, etc. occurs, it is sent to the rental terminal 20. transmit a signal

The rental company may check the signal transmitted by the management server 100 and perform services such as replacement of consumables and repair of the coffee machine 30 . According to the present invention, the management server 100 receives the above information, predicts a case in which a problem situation occurs or a problem situation is expected and informs the rental company in advance, so that the rental company can provide the best service to the customer.

In addition, the management server 100 may continuously evaluate the rental company to improve the quality of the service provided by the rental company to the customer.

The management server 100 includes a rating storage unit 160 . The rating storage unit 160 of the management server 100 stores evaluation scores of rental companies. In addition, the rating storage unit 160 of the management server 100 is set to M, which is an evaluation reference value for evaluating the rating company. M consists of a natural number between 1 and 10.

In the present invention, the management server 100 receives the claim data generated by the customer terminal 10, and the management server 100 digitizes the rental company through the claim data to determine whether it is less than or equal to M, the evaluation standard value. Evaluate the rental company.

The management server 100 includes a rating calculation unit 170 .

The rating calculation unit 170 calculates the rental company in the following manner.

The customer generates and transmits claim data evaluated by the rental company through the customer terminal 10 . Claim data includes two types of data numerically. One is an evaluation value (C) evaluating the coffee machine 30, and the other is an evaluation value (S) evaluating the service of a rental company. C and S consist of natural numbers from 1 to 10.

The management server 100 receives the claim data of the customer terminal 10, and evaluates the rental company through the rating setting formula.

The formula for setting the grade is as follows.

In the above equation, L is a machine constant composed of integers between 0 and 2, and R is a service constant composed of integers between 0 and 2.

Since there are various types of the coffee machine 30, it is not desirable to affect the evaluation of the rental company until the coffee machine 30 itself is defective.

Therefore, for example, coffee machine A 30 has an average score of 3 out of 10 when considering customer evaluations collected on the Internet, and if a customer using the service evaluates 5 points, L through a preset self-correction operation becomes 1.2, and in reality, the evaluation score of the coffee machine 30 itself among the customer's claim data can be evaluated as 6 points, which is 1 point higher.

In addition, R may also be set variously. For example, customer A gave 5 points to the evaluation value for evaluating the service of rental company A. The reason was that the service was requested, but the service was performed too late compared to the requested time. If the worker performing the work was delayed due to an accident, and customers other than customer A gave out of 8 points for the service time to A rental company, 8 points were due to a simple accident, so through this, the service time of A rental company Since it is unreasonable to evaluate , R is set to 1.6, and customer A sets the evaluation value of rental company A to 6 points, but in actual calculation, it can be set to 8.

As described above, according to the present invention, when a customer evaluates a rental company through L and R, the rental company can be reasonably evaluated in consideration of various circumstances.

The rating calculation unit 170 of the management server 100 evaluates the rental company through the above rating setting operation formula.

For example, if M, which is the evaluation standard value, is set to 7 points, and the evaluation score evaluated by A rental company 5 or more through the rating setting calculation formula is set to 6 points, the warning calculation unit 180 of the management server 100 is A first warning signal is transmitted to the rental terminal 20 . After the warning operation unit 180 of the management server 100 transmits the first warning signal, if the evaluation score for the rental company A is 3 or more times and less than 7 points, the second warning signal is transmitted. After the management server 100 transmits the second warning signal, if the rental company A has 7 points or more twice or more, the management server 100 transmits the third warning signal.

Thereafter, various measures may be applied to rental company A. For example, if corrective education is provided to rental company A or the contract period is terminated, rental company A may be excluded from the oil refinery rental company.

As such, the present invention can improve customer satisfaction by continuously evaluating rental companies to improve service quality of rental companies.

Although the present invention has been shown and described in relation to specific embodiments, it is within the art that the present invention can be variously improved and changed without departing from the spirit of the present invention provided by the following claims. It will be obvious to one of ordinary skill.

10: customer terminal
20: rental division end
30: coffee machine
100: management server
110: location storage unit
120: rental company recommendation department
130: storage
140: contract determination unit
150: machine management unit
160: rating storage unit
170: rating calculation unit
180: warning operation unit

Claims (8)

a customer terminal for generating and transmitting a rental signal, which is a signal for rental of a coffee machine;
A rental terminal that receives the rental signal, generates and transmits a response signal corresponding to the rental signal, and
A management server for receiving and transmitting a signal generated by the customer terminal and a signal generated by the rental terminal between the customer terminal and the rental terminal to and from each terminal
A coffee machine rental management system comprising a. According to claim 1,
The management server,
When the rental company of the coffee machine receives a response signal agreeing to rent the coffee machine from the customer
Generating and transmitting contract document data to the customer terminal and the rental terminal, respectively, receiving the reply contract document data and storing it in a block chain
Coffee machine rental management system, characterized by 3. The method of claim 2,
The contract document data received to the management server,
Consists of first contract document data received from the customer terminal and second contract document data received from the rental terminal,
The first contract document data and the second contract document data are composed of a plurality of item data,
The management server
Select any one item data from among a plurality of item-specific data of the first contract document data, select item data corresponding to the item data selected from the second contract document data, check whether the data corresponds to the selected item data, When the item data correspond, the first contract document data and the second contract document data are connected and stored in a block chain.
Coffee machine rental management system, characterized by According to claim 1,
The management server
Coffee machine rental management system, characterized in that by digitizing the location of the customer terminal in two dimensions, and matching the rental company to be searched by a rental terminal located in a radius set from the location of the customer terminal to the customer. 5. The method of claim 4,
The management server
Set the position of the reference rental company to be the reference as X and Y, set the customer's position as A and B, set an arbitrary reference distance K, and set the radius according to the following semi-expression to set the customer Searching for rental companies that match
Coffee machine rental management system, characterized by

semi-mechanical

6. The method of claim 5,
The management server
Upon receiving the customer's location, α, β, which reflects preset values according to the customer's location, are reflected in the semi-expression to search the rental company using the correction radius equation
Coffee machine rental management system, characterized by

Crystal radius formula

According to claim 1,
The management server
Receiving digitized claim data from the customer terminal and evaluating the rental company according to a preset grade setting formula
Coffee machine rental management system, characterized by 8. The method of claim 7,
The management server
M, which is the evaluation standard value, which is the evaluation standard of the rental company, is set,
The claim data includes C, which is a coffee machine evaluation value that digitizes the coffee machine, and S, which is an evaluation value of the rental company's service.
The management server evaluates the rental company by setting the rating setting formula as follows
Coffee machine rental management system, characterized by

Grade setting formula

L : Machine constant composed of integers between 0 and 1 R : Service constant composed of natural numbers between 0 and 1

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