KR20210021512A - Apparatus and method for processing work based on work object - Google Patents

Abstract

The embodiment of the present invention provides a method for processing work based on a work object performed by a business object-based business processing device including a memory and a processor electrically connected to the memory, the method including: generating business instructions instructing the business handler to handle the business, checking the completed work upon completion of the above work, and receiving information on a task indicator for determining whether to revise the task; processing the work instructed by the above work instructions, and receiving information on the business processor for generating business processing contents including one or more of a file object or text related to the processing of the business; creating a work object-dependent chat room accessed through the work object, dependent on the work object, and shared with a work message between the work indicator and the work processor; establishing a business plan by creating a business object by encapsulating the information on the business indicator and the business handler, the business object-dependent chat room, and the business instructions; receiving the business processing contents from the business processor through the business object-dependent chat room; and processing the business performance by re-encapsulating the business object to which the business processing content is added.

Description

Business object-based business processing device and method{APPARATUS AND METHOD FOR PROCESSING WORK BASED ON WORK OBJECT}

The present invention relates to a business processing and management technology, and more particularly, as a business processing technology that facilitates and facilitates the process of sharing, modifying, and confirming work related to files between users through a business chat room based on a business object. , It relates to a business object-based business processing device and method that allows business processing to be performed according to a specific cycle.

It is an invention related to a method and apparatus for creating and instructing tasks using chat rooms, and processing them. The present invention processes and manages the work according to the PDCA cycle from the beginning to the end.

A chat room, that is, an Internet messenger, corresponds to an application that transfers a message including text or graphics between users, and may be implemented as a chat room in which a plurality of users participate. In one embodiment, the Internet messenger may include a mobile messenger executed in a mobile environment (eg, mobile phone), and may include, for example, KakaoTalk, Line, WeChat, and Facebook messenger.

In addition, the PDCA cycle is known as a systematic and efficient work management technique to improve work performance and performance. P is plan establishment, D is task execution (do), C is check, A is action, that is, a cycle that repeats the process of task plan and execution, confirmation, and supplementary execution. The present invention relates to a business processing technology to which Internet messenger technology and PDCA cycle are applied or applied.

According to an embodiment of the present invention, an object is to provide a method and an apparatus for efficiently performing a task execution, confirmation, supplementation, and execution procedure.

Among embodiments, a memory and a processor electrically connected to the memory are included, and the processor is a task plan through the creation of a task indicator, a task processor, a task object-dependent chat room, task instruction content, and task object encapsulating task processing content. And, while sharing a task message between the task indicator and the task processor in the task object-dependent chat room accessed through the task object, at least one of text, file link, or file object from the task processor A business object-based business processing device that receives and processes business performance is provided.

Here, there is provided a work object-based work processing apparatus, characterized in that the processor opens a work object independent chat room in which the work object is implemented as a type of user-responsive chat message before establishment of the work plan.

In addition, there is provided a business object-based business processing apparatus, wherein the processor selectively provides a business message shared in the business object dependent chat room to the business object independent chat room.

In addition, when the provision of the work message is selectively performed, the processor sets a corresponding work message as the conversation message.

In addition, there is provided a business object-based business processing apparatus, wherein the processor creates a corresponding file folder on a file system when the business object independent chat room is successfully opened.

In addition, in the process of attaching the file link, the processor stores the file in the corresponding file folder and inserts the file link into the content of the business process.

In addition, when a specific file object is received as the work message, the processor stores the specific file object in the corresponding file folder and includes a link of the specific file object in the work message. A device is provided.

In addition, the processor is provided with a task object-based task processing device, characterized in that the processor requests the task indicator's terminal to check tasks for the task processing details, receives task evaluation, and includes the task evaluation in the task object. do.

In addition, in the process of the task evaluation, the processor provides a request for reinforcing the task processing content to the terminal of the task processor to perform replacement or addition of the task processing content. A device is provided.

In addition, there is provided a work object-based work processing apparatus, wherein the processor automatically provides a request for modification of the work processing content to a terminal of the work processor when the work evaluation is less than a specific standard.

In addition, there is provided a work object-based work processing device, wherein the processor replaces the modification request with a new work plan through creation of a new work object by the work processor.

The disclosed technology can have the following effects. However, since it does not mean that a specific embodiment should include all of the following effects or only the following effects, it should not be understood that the scope of the rights of the disclosed technology is limited thereby.

The business object-based business processing apparatus and method according to an embodiment of the present invention increases efficiency in business processing and improves the quality of business results by applying a PDCA cycle to process and check the progress of business. .

1 is a diagram illustrating a business object-based business processing system according to an embodiment of the present invention.
FIG. 2 is a block diagram showing a work object-based work processing apparatus according to an embodiment of the present invention shown in FIG. 1.
Fig. 3 is a block diagram showing functional elements of the processor in Fig. 2;
4 is a flowchart illustrating a business object-based business processing method according to an embodiment of the present invention.
5 is a flowchart showing a business object-based business processing method according to another embodiment of the present invention.
6 is a flowchart illustrating a business object-based business processing method according to another embodiment of the present invention.
7 is a flowchart illustrating a business object-based business processing method according to another embodiment of the present invention.
8 is a flowchart illustrating a business object-based business processing method according to another embodiment of the present invention.
9 is a flowchart illustrating a business object-based business processing method according to another embodiment of the present invention.
10 is a flowchart showing a business object-based business processing method according to another embodiment of the present invention.

Since the description of the present invention is merely an embodiment for structural or functional description, the scope of the present invention should not be construed as being limited by the embodiments described in the text. That is, since the embodiments can be variously changed and have various forms, the scope of the present invention should be understood to include equivalents capable of realizing the technical idea. In addition, since the object or effect presented in the present invention does not mean that a specific embodiment should include all of them or only those effects, the scope of the present invention should not be understood as being limited thereto.

Meanwhile, the meaning of terms described in the present application should be understood as follows.

Terms such as "first" and "second" are used to distinguish one component from other components, and the scope of rights is not limited by these terms. For example, a first component may be referred to as a second component, and similarly, a second component may be referred to as a first component.

When a component is referred to as being "connected" to another component, it should be understood that although it may be directly connected to the other component, another component may exist in the middle. On the other hand, when it is mentioned that a certain component is "directly connected" to another component, it should be understood that no other component exists in the middle. On the other hand, other expressions describing the relationship between the constituent elements, that is, "between" and "just between" or "neighboring to" and "directly neighboring to" should be interpreted as well.

Singular expressions are to be understood as including plural expressions unless the context clearly indicates otherwise, and terms such as “comprise” or “have” refer to implemented features, numbers, steps, actions, components, parts, or It is to be understood that it is intended to designate that a combination exists and does not preclude the presence or addition of one or more other features or numbers, steps, actions, components, parts, or combinations thereof.

In each step, the identification code (for example, a, b, c, etc.) is used for convenience of explanation, and the identification code does not describe the order of each step, and each step has a specific sequence clearly in context. Unless otherwise stated, it may occur differently from the stated order. That is, each of the steps may occur in the same order as specified, may be performed substantially simultaneously, or may be performed in the reverse order.

The present invention can be embodied as computer-readable codes on a computer-readable recording medium, and the computer-readable recording medium includes all types of recording devices storing data that can be read by a computer system. . Examples of computer-readable recording media include ROM, RAM, CD-ROM, magnetic tape, floppy disk, and optical data storage devices. Further, the computer-readable recording medium is distributed over a computer system connected by a network, so that the computer-readable code can be stored and executed in a distributed manner.

All terms used herein have the same meaning as commonly understood by one of ordinary skill in the field to which the present invention belongs, unless otherwise defined. Terms defined in commonly used dictionaries should be construed as having meanings in the context of related technologies, and cannot be construed as having an ideal or excessive formal meaning unless explicitly defined in the present application.

The PDCA cycle is known as a systematic and efficient work management technique to improve work performance and performance. P means setting up a plan, that is, setting goals for a task or project, and establishing specific strategies and action plans for its realization. And D means task execution (do), that is, to actually process tasks in accordance with regulations, guidelines, standards, etc. for the matters for which plans are established. In addition, C is a step to check whether there is a difference from the initially set goal by analyzing and evaluating the result after confirming the work performance result of the check and D, and finding a part to be improved or corrected. In addition, A stands for action, which reflects the problems and improvements identified in step C above to correct the results of the existing work, or to execute the necessary items for improvement, such as reprocessing the work content. to be.

If the problem is revealed again here, the process of D-C-A can be repeated after returning to the step P again to establish the plan again. And if there is no problem in the future work, the process of performing, checking, and supplementing the same work plan is repeated, and if problems are revealed, the work plan is newly established or the supplementary step is reinforced. To solve. As such, PDCA is referred to as a cycle because the above process can be repeated continuously.

In an embodiment of the present invention, a work processing apparatus and a work processing method based on a work object, to which the above PDCA cycle is applied or applied, will be described.

1 is a diagram illustrating a work object-based work processing system according to an embodiment of the present invention.

Referring to FIG. 1, a business object-based business processing system 100 includes a business object-based business processing device 110 and a user terminal 120.

The work object-based work processing device 110 corresponds to a computing device that can be connected to at least one user terminal 120 through a network. In one embodiment, the work object-based work processing device 110 may be connected to the user terminal 120 through a work object agent installed in the user terminal 120, wherein the work object agent is the user terminal 120 When installed in, it corresponds to an agent program, which is software that allows the user terminal 120 and the business object-based business processing device 110 to interwork with each other under the approval of the user terminal 120, and is implemented as, for example, a mobile application. Can be.

The user terminal 120 corresponds to a computing device that can be connected to the work object-based work processing device 110 through a network, and may correspond to a user terminal implemented as a desktop, laptop, tablet PC, or smartphone. I can. In one embodiment, the first user terminal 120a may correspond to a mobile terminal, and may be connected to the work object-based work processing device 110 through cellular communication or Wi-Fi communication. In another embodiment, the second user terminal 120b may correspond to a desktop, and may be connected to the work object-based work processing device 110 through the Internet.

FIG. 2 is a block diagram illustrating a business object-based business processing apparatus shown in FIG. 1.

Referring to FIG. 2, the work object-based work processing apparatus 110 may include a processor 210, a memory 220, a user input/output unit 230, and a network input/output unit 240.

The processor 210 may execute the business object-based business processing procedure shown in FIGS. 4 to 9, and manage the memory 220 that is read or created in this process, and the volatile memory in the memory 220 You can schedule the synchronization time between memory and non-volatile memory. The processor 210 can control the overall operation of the business object-based business processing device 110, and is electrically connected to the memory 220, the user input/output unit 230, and the network input/output unit 240 to provide data between them. The flow may be controlled and may be implemented as a CPU (Central Processing Unit) of the work object-based work processing device 110.

The memory 220 is implemented as a non-volatile memory such as a solid state disk (SSD) or a hard disk drive (HDD), and includes an auxiliary storage device used to store all data required for the work object-based work processing device 110 In addition, a main memory device implemented with volatile memory such as RAM (Random Access Memory) may be included. As such, the memory 220 may be implemented as volatile and nonvolatile memory, and if implemented as a nonvolatile memory, it may be implemented to be connected through a hyperlink.

The user input/output unit 230 includes an environment for receiving a user input and an environment for outputting specific information to a user, and, for example, a mouse, a trackball, a touch pad, a graphic tablet, a scanner, a touch screen, a keyboard or a pointing device. An input device including an adapter such as a device and an output device including an adapter such as a monitor or a touch screen may be included. In one embodiment, the user input/output unit 230 may correspond to a computing device accessed through a remote connection, and in such a case, the work object-based work processing device 110 may be performed as a server.

The network input/output unit 240 includes an environment for connecting to the user terminal 120 through a network, and may include, for example, an adapter for LAN (Local Area Network) communication.

*

3 is a block diagram showing functional elements of the processor in FIG. 2.

Referring to FIG. 3, the processor 210 includes a work object access receiver 310, a control unit 320, a work object management unit 330, a work file management unit 340, a work message management unit 350, and a conversation message management unit 360. ), may include a task evaluation management unit 370.

The work object access receiver 310 receives an access to the work object of the user terminal 120. More specifically, the work object access receiving unit 310 may receive an access request for a specific work object from the user terminal 120 and determine whether to allow the corresponding access through the access right of the user.

The business object access receiving unit 310 can obtain user information associated with the user terminal 120 to check the access rights to the business object, and allows the access only when the user's access rights to the business object are verified can do. In one embodiment, when the work object is created, the access right to the work object may be set to a user who is determined to be a work participant or a work handler through a user invitation by a work object creator or a work indicator. The work object access receiving unit 310 may add, modify, or delete a folder or subfolder, file object, etc. corresponding to the work object based on a request from a work object creator, a work indicator, a work handler, and a work participant. And here, the file object may include a general user file such as a document file or a multimedia file transmitted from the user terminals 120.

In particular, the work object access receiving unit 310 may identify whether the user terminal 120 from which the access is detected is a terminal of a task indicator, a terminal of a task object creator, a terminal of a task handler, a terminal of a participant of a task, and the like. And the work object access receiving unit 310 identifies whether the user terminal 120 for which the access is detected is the terminal of a user who has the authority to modify or evaluate the work object, and access, register, and input the work object of the corresponding terminal. , Change, modification, deletion, etc. can be allowed or denied. And when the terminal at which the access is detected is the terminal of the person who has the authority to evaluate the task object, for example, the terminal of the task indicator, and the task evaluation is possible for the task object, the task object access receiving unit 310 or the control unit 320, etc. By detecting that the task indicator terminal 120 has approached the task object, the control unit 320 or the like transmits a message or signal to the task indicator terminal 120 informing that task evaluation is required for the task object. I can.

The control unit 320 can control the overall operation of the processor 210, and the work object access receiving unit 310, the control unit 320, the work object management unit 330, the work file management unit 340, the work message management unit 350 ), it is possible to control the data flow between the conversation message management unit 360, and the task evaluation management unit 370.

In addition, a file, a response, or various messages received from the terminals 120 of the task indicator and the task processor are filed with a task object management unit 330, a work file management unit 340, a work message management unit 350, and a conversation message management unit 360. , It can be transmitted to the task evaluation management unit 370, etc. to update the file list, task object list, task processing content and task messages, conversation messages, file lists, file links, etc. of various chat rooms.

In addition, the control unit 320 detects a task object that satisfies the reminder condition among the task objects associated with each task object and file objects in all sub-folders in the sub-structure at a specific time interval, and displays the task object in the Today task list in the corresponding folder. In the process of providing the file list, the Today task list can be provided to the user terminal 120 so that the Today task list can be visualized together in the process of displaying the file list and the folder task object list on the user terminal 120. .

In addition, the control unit 320 may perform filtering, search, or sorting on file objects, file links, and the like related to the business object according to the request of the user terminal 120.

In particular, the control unit 320 may establish a work plan by creating a work object based on a request received from the work indicator terminal. That is, the control unit 320 may generate a task object by encapsulating the task indicator, the task processor, the task object dependent chat room, task instruction content, and task processing content. The task commander instructs the person in charge of the task to process the task, checks it when the task is completed, and decides on additional modifications or task completion. The task manager processes the ordered task and creates and creates file objects or texts related to the task process. The task instruction includes all large and small instructions to be implemented for the processing of the task, and there are no restrictions in the form of text messages or files. The content of business processing includes all the results of the business manager according to the instructions of the business instructor and various text messages or files generated in the process. In addition, both the task instruction content and the task processing content can be circulated, shared, and stored in a chat room dependent on a task object in the form of a task message.

In order to create a work object, the control unit 320 collects and encapsulates the identification information of the task indicator terminal, the identification information of the task handler terminal, information related to the task object-dependent chat room, task instruction contents, and task processing contents. By doing so, it can be created as one entity, that is, one business object. In particular, since the task instruction content is specified among the task objects, the creation of the task object enables the control unit 320 to establish a task plan.

In addition, the control unit 320 opens a business object-dependent chat room, and through the work object-dependent chat room, all messages, texts, file links, file objects, etc., between all business indicators and business handlers related to the business object can be received as business processing details. Let's do it. The content of business processing may be received through the user input/output unit 250 and transmitted to the control unit and then shared in a business object-dependent chat room.

That is, the content of business processing may include text, file link, or file object. When a file is stored in a folder, a file link means an access path to a corresponding file, and may have a form of a link address enabling direct access to a location of a file in the folder. Here, if a file link is provided, if the file is modified, the file in the corresponding folder is modified.

The file object refers to the specific file itself, which is entered as business processing content. File objects do not necessarily need to be stored in a folder. It may be sufficient for the file object to be shared in a business object-dependent chat room without the need to specify its location in the folder. That is, the file object does not use a folder. In other words, since the file itself is included in the work object, the modifications are not automatically reflected when the file is modified. If you want to modify a file object, you need to open the file object and save the modified file separately after editing.

In addition, the control unit 320 may also open a chat room independent of the work object. Business object independent chat rooms are not dependent on business objects, so business objects can be sent and received as a type of chat message. And you can manage work through the work object. Messages transmitted and received between user terminals in a business object independent chat room are referred to as chat messages.

The conversation message is a concept that includes both a user non-responsive conversation message and a user responsive conversation message. The user non-responsive chat message does not allow reception of a user input from the user terminal in relation to the corresponding chat message, and for example, a read-only plain text message may be an example of the user non-responsive chat message.

On the other hand, the user responsive conversation message allows reception of a user input received from a user terminal. That is, as user input is received, it has its own processing routine. For example, picture messages linked to picture viewers, videos linked to video playback, voice files or voice stock linked to voice playback or voice conversation, face talk linked to video conversation, and business objects linked to business progress. Can contain all.

In a business object-independent chat room, business objects are implemented as a type of user-responsive chat message.

In addition, when a business object independent chat room is opened, the controller 320 may create a corresponding file folder on the file system. The file folder is necessary for interworking and sharing business messages-dialog messages between a business object-dependent chat room and a business object independent chat room, especially when a file object or file link is shared. When a file link is posted as a business message in a business object-dependent chat room, the file corresponding to the posted file link is referred to as the file object, and the folder storing the file object is referred to as the file folder. Accordingly, when a file link is received in the work message, the control unit 320 stores the file object corresponding to the file link in the file folder and inserts the file link posted in the work object-dependent chat room into the work process content.

In addition, when a specific file object is received as a work message through a business object dependent chat room, the control unit 320 also stores the specific file object in the corresponding file folder. In this case, a file link corresponding to the specific file object is created by storing a specific file object in the corresponding file folder. Then, the controller 320 additionally includes a file link corresponding to a specific file object in the work message.

In other words, whether a file object or file link is received as a business message in a business object-dependent chat room, the business object-dependent chat room and the work object-independent chat room share a file object or file link, and are interlocked with each other. .

The task object management unit 330 may provide a task object list for displaying at least one task object associated with a file object and including a task creator, task content, and task handler on the user terminal 120. In addition, it has access to the information encapsulated in the work object, namely, the task indicator, the task handler, the task object-dependent chat room, the task instruction content, and the stored information related to the task processing content, and performs the function of updating it in the future. You may.

The business file management unit 340 manages file objects or file links included in business processing contents. As described above, the terminal of the business processor may transmit a file object or a file link as business processing contents through the business object-dependent chat room, and business messages transmitted and received in the business object-dependent chat room may be shared in a business object-independent chat room. That is, a business object-dependent chat room and a work object-independent chat room can be linked in one direction or two directions. Of course, this is not essential, and it is an optional function, and whether or not a message is interlocked may vary according to user designation.

When it is selected to provide a work message shared in a work object-dependent chat room to a work object independent chat room, the control unit 320 may set the designated work message as a chat message. Business messages designated as chat messages are also posted in business object-independent chat rooms in the same way as they are posted in business object-dependent chat rooms.

In particular, when the business message is a file object or a file link, the file object or file link can be shared equally between the two chat rooms. In this case, the information on the file object or file link is stored by the business file management unit 340. May be provided to the control unit 320 or the like.

The business message management unit 350 manages business messages, which are messages transmitted and received in a business object-dependent chat room. The business message management unit 350 has the authority to store and update all messages and data received as business messages, and may identify, classify, and sort the business messages. In addition, if necessary, the control unit 320, the work object management unit 330, the work file management unit 340, the conversation message management unit 360, the task evaluation management unit 370 may provide necessary business messages, data, files, and the like.

The conversation message management unit 360 manages a conversation message, which is a message transmitted and received in a conversation room independent of a business object. The conversation message management unit 360 has the authority to store and update all messages and data received as conversation messages, and can identify, classify, and sort the corresponding conversation messages. In addition, if necessary, the control unit 320, the work object management unit 330, the work file management unit 340, the work message management unit 350, the work evaluation management unit 370 may provide necessary business messages, data, files, and the like.

The task evaluation management unit 370 serves to perform and control the overall function of task evaluation, which is an evaluation related to the task object. When a task evaluation is received through the user input/output unit 240 from the task indicator terminal, the task evaluation management unit 370 stores it, and controls the generation and transmission of messages, alarms, and user inputs related to the task evaluation and task reinforcement request. Manage. That is, when the task processing is primarily completed by the task processor and all the task processing details are received from the task processor terminal, the task object evaluation request can be transmitted to obtain the evaluation result.

In addition, the task evaluation management unit 370 may store reference value information required when determining whether to reinforce a task. In other words, after receiving the task processing details, the task evaluation is received from the task indicator. It is possible to decide whether or not to perform the task supplement according to whether the task evaluation result is lower or higher than a preset reference value. For example, if the result value of the task evaluation is higher than the reference value, the task supplement request signal may not be generated, and if it is lower than the reference value, the task supplement request signal may be generated.

In other words, if the result of the work evaluation has a lower value than that set in advance, that is, if the work evaluation result is worse than the specific standard value due to insufficient or wrong work processing result, it is related to whether the work instructor made a separate request for work supplementation Without it, the result of the work evaluation itself can be regarded as having a request for work supplementation.

Of course, if the result of the work evaluation is more than the standard value, it is possible to request a separate work supplement that instructs correction or rewriting, depending on the decision of the work instructor.

4 is a flowchart illustrating a work object-based work processing method according to an embodiment of the present invention.

The processor 210 establishes a work plan by creating a work object (S410). Here, the task object includes the task indicator, the task handler, the task object dependent chat room, task instruction content, and task processing content encapsulated. That is, the processor 210 collects the identification information of the task indicator terminal, the identification information of the task handler terminal, information related to the task object-dependent chat room, and various data corresponding to the task instruction content and the task processing content to create a task object. By encapsulating, it can be created as one entity, that is, one business object. In particular, the task instruction and task processing content specified among the task objects can constitute the main contents of the task plan establishment.

The task manager processes the ordered task according to the task instruction content and the task processing content to be performed within the task object. Once the task is completed, the processor 210 receives the task processing content corresponding to the task plan from the task processor terminal through the user input/output unit 240 (S420). Here, the task processing content may have the form of text, file link, or file object. For example, if the task commander's task instruction is a question about a specific issue, the task processor writes the answer in text and sends the answer as a task message to the task object-dependent chat room. Becomes.

Or, if the task commander requests the creation of a file such as a document or image, and if the requested file is uploaded to the chat room as it is, it constitutes the task process as a file object. Alternatively, when a file created by a business manager is stored in a folder and the file link is transmitted in the form of a link address to the access path to the file stored in the folder, the file link constitutes the business process content. Text, file objects, and file links can all be transmitted in the form of business messages in a business object-dependent chat room.

5 is a flowchart showing a business object-based business processing method according to another embodiment of the present invention.

The work processing device 110 may first receive information on a work processor and a work indicator from a work object creator (S400). As described above, the task instructor can generate task instruction content instructing the task handler to process the task. And when the task is completed by the task manager, the task commander checks the completed task or task processing details and can decide whether to request correction, supplementation, or reinforcement for the task.

In addition, the task manager can create the task processing content by processing the task according to the content of the task directed by the task commander or the task object creator, that is, as directed by the task instruction content. The task processing content may include one or more of a file object or text related to the task processing corresponding to the task instruction content.

In addition, the business processing device 110 may generate a business object-dependent chat room (S405). A business object-dependent chat room is a chat room that can be accessed through a work object and is related to or subordinated to a work object, and is contrasted with a work object independent chat room. A business object independent chat room may be accessed through a business object, but the access path is not limited thereto. In addition, in a business object independent chat room, a business object can be transmitted as a single message. However, the business object dependent chat room may be one of the components included in the business object and encapsulated. Therefore, in the case of a business object-dependent chat room, business messages are usually limited to those related to the business object in many cases.

When a business object-dependent chat room is created, a business message between the business indicator and the business handler can be shared through the business object-dependent chat room. Task instructions added or supplemented after the task object-dependent chat room is created, or task processing contents transmitted afterwards can be transmitted through the task object-dependent chat room.

The task processing device 110 may encapsulate a task indicator and information on the task processor, a task object dependent chat room, task instruction content, and the like. A work plan may be established by creating a work object including work instruction content (S410).

Thereafter, the work processing device 110 may receive work processing details from the work processor through the work object-dependent chat room. That is, the business processing device 110 receives a file object, text, and a file path corresponding to the business processing content (S420).

When the work processing device 110 receives the work processing details, the work processing details may be added to the work object to encapsulate the work object again (S425). The task processing (DO) step can be performed by adding the task processing content to the task object.

6 is a flowchart illustrating a business object-based business processing method according to another embodiment of the present invention.

Establishing a work plan (PLAN) by creating a work object (S510), and receiving (S520) work processing (DO) contents according to the work plan from the work processor is in the description of the embodiment shown in FIG. Same as S410 and S420.

In the embodiment shown in FIG. 6, an embodiment in which all PDCA cycles are included will be described.

When the task processing details are received from the task manager's terminal, the task indicator checks (CHECK) and evaluates the task processing details. Then, the user input/output unit 240 may receive the work evaluation (S530), and transmit it to the processor 210.

A request for work reinforcement may be included in the work evaluation. Therefore, as the task evaluation result is received, a task reinforcement request is transmitted to the task processor terminal. Then, the task processor executes (ACT) a task to supplement the task processing content according to the content of the task reinforcement request (S540), and may transmit the reinforced task again through the task object-dependent chat room.

7 is a flowchart showing a work object-based work processing method according to another embodiment of the present invention.

According to an embodiment of the present invention, the processor 210 may open a business object independent chat room in advance (S610). This can be understood as a chat room that exists outside the work object, and is not limited to a single work object, and may be a chat room shared by a wider range of users for a wider range of work. As described above, a message transmitted/received between a user terminal and a device through such a business object independent chat room is referred to as a chat message.

Thereafter, the work object may be received as one of the chat messages through the work object independent chat room (S620). That is, in a chat room independent of a work object, a work object can be transmitted and received as one chat message. This is possible because the business object independent chat room is not dependent on the business object, and the business object is encapsulated as one entity.

In addition, a work message may be input to a work object dependent chat room corresponding to the work object included in the chat message (S630).

Then, the processor may share the work message input to the work object-dependent chat room as a chat message in the work object independent chat room (S640). Business messages that have been set to be shared are posted both in a business object-dependent chat room and in a business object-independent chat room, and related contents are uploaded in each chat room.

Accordingly, the same chat message as the work message may be displayed in the work object independent chat room (S650). For example, when opinions are exchanged within a specific task object, if it is determined that the opinion is worth sharing in other tasks, the task message can be viewed outside the task object through the task object independent chat room. It is set to do.

Through this, the work object-dependent chat room and the work object independent chat room can be partially selectively linked.

* FIG. 8 is a flowchart showing a business object-based business processing method according to another embodiment of the present invention.

When the processor 210 opens a work object independent chat room (S710), a corresponding file folder may be created in a file system corresponding to the opened work object independent chat room (S720). The file folder is necessary for sharing and linking files between a business object-dependent chat room and a work object independent chat room. That is, a file connected to the work object may be stored in a folder corresponding to the chat room to which the work object belongs, that is, a 1:1 correspondence with the work object independent chat room.

A file link may be attached to a business message as one of the business processing details among the business processing contents transmitted through the business object-dependent chat room (S730). In this case, the control unit 320 and the work file management unit 340 may store a corresponding file corresponding to a file link on a work message in a work object-dependent chat room in a corresponding file folder (S740). And the file link is inserted into the work process content (S750). In other words, the file link as a business message is linked and shared in the two chat rooms in this way.

Alternatively, when a specific file object is received as a work message through a work object-dependent chat room (S760), the specific file object may be stored in the corresponding file folder (S770). In this case, the control unit 320 and the work file management unit 340 in the processor 210 may perform a function of storing a specific file object in a corresponding file folder.

In addition, as a specific file object is stored in the corresponding file folder, the specific file object also has a file link, and a file link corresponding to the generated specific file object can be added to the work message (S780).

In both cases, both the file object and the file link may be linked between the business object-dependent chat room and the work object independent chat room through the corresponding file folder (S790).

9 is a flowchart showing a work object-based work processing method according to another embodiment of the present invention.

With reference to FIG. 9, the process of checking (CHECK) the contents of the work process will be described in more detail.

First, when the task processor performs the task according to the task instruction content, and the task processing content is received from the task processor terminal to the task object-based task processing device (S810), the processor 210 performs tasks through the user input/output unit 240. A task confirmation request signal is transmitted to the indicator's terminal to request a task confirmation (S820).

In accordance with the request for confirmation of the work, the work instructor checks the contents of the work performed by the work manager. And the terminal of the task manager transmits the task evaluation, which is an evaluation result of the task processing content. The work object-based work processing device receives the work evaluation from the work indicator's terminal (S830).

Here, the control unit 320 or the task evaluation management unit 370 determines whether the task evaluation received from the task indicator terminal is greater than or equal to the reference value based on a preset reference value (S840). That is, the processor 210 may determine whether the task processing content of the task processor is less than the standard or passes the standard using the preset reference value and the task evaluation result.

First, when the task evaluation result is less than or less than the set reference value, the control unit 320 may transmit a task reinforcement request to the task processor terminal through the task evaluation management unit 370 and/or the user input/output unit 240 (S850). In other words, the fact that the task evaluation result is less than the standard value can be regarded as a request for reinforcement of the task, and the request for reinforcement can be requested by sending it to the task manager.

In addition, when the degree of the task evaluation result is very large that does not meet the set reference value, a new task object can be created rather than supplemented with the existing task to establish a new task plan and the task processing content can be regenerated from the beginning. This embodiment will be described in more detail later with reference to FIG. 9.

When a reinforcement request signal for the terminal task processing contents of the task processor is transmitted (S850), the task processor receives the task reinforcement request, and the task processor may modify or rewrite the existing task processing details.

In addition, even if the work evaluation is more than the standard value, it can be assumed that some modifications are required. That is, the task evaluation has a quality higher than the standard value, but if minor correction or confirmation is required, the task reinforcement request may be included along with the task evaluation result higher than the standard value. Therefore, even if it is found that the work evaluation exceeds the reference value, it is determined whether a request for work reinforcement is separately included in the work evaluation result (S845).

As a result of the determination, if the task evaluation result includes a task reinforcement request, the task reinforcement request is transmitted to the task processor terminal (S850). And you can repeat the process afterward.

In response to the reinforcement request signal, the business handler performs reinforcement and supplementation work on the business processing contents. For example, rewriting (replacement) or modification (addition or deletion) of the business processing contents is performed (S860).

If the task evaluation is more than the reference value and the task evaluation does not include a separate reinforcement request, the task evaluation is saved (S860), the task evaluation is added to the task object, and the task is included, and the task can be terminated.

10 is a flowchart showing a work object-based work processing method according to another embodiment of the present invention.

The task object-based task processing device receives the task processing details from the task processor (S910), transmits a task confirmation request signal to the task indicator's terminal, and requests the task indicator to confirm the task processing details (S920).

Thereafter, the work object-based work processing device determines whether the existing work processing contents can be reinforced or supplemented, or whether a full rework, that is, a new work object is to be created. That is, it may be determined whether or not the work reinforcement is possible (S930). As a result of checking the task processing details, a new task plan can be established by generating a new task object by generating a separate request signal when it is determined that the task progress direction needs to be completely modified and reworked. Alternatively, if the task evaluation result input by the task indicator does not significantly exceed the reference value, it may be regarded as a request to create a new task object rather than a request for reinforcement of the task, and the subsequent process may be processed.

For example, assuming that the first reference value of the task evaluation result is B, if the task evaluation result is A, the task reinforcement work is not executed unless a separate task reinforcement request is made, and the task evaluation result is additionally inserted into the task object, and the task progress and PDCA. The cycle can be ended.

Alternatively, when the first reference value of the job evaluation result is B and the second reference value is D, if the job evaluation result is C, a job reinforcement request may be automatically transmitted to the job processor terminal. In the same case, if the task evaluation result is F, the existing task object is terminated, and a new task object is created by the task indicator, or a new task object may be created by the task manager according to the instruction of the task indicator. Alternatively, the existing business object is not terminated and a new business object is created, and the new business object may be subordinately included in the existing business object in lieu of a request for work reinforcement.

When it is determined that the task reinforcement is possible, the task reinforcement request is transmitted to the task processor terminal (S940), and the task processor terminal reinforces the task processing contents in response to the task reinforcement request (S950).

Then, the reinforced task processing details are evaluated again, and after determining whether the task can be terminated according to the reinforced task processing details (S960), the task object is terminated if the task is terminated. If it is impossible to terminate the work, the process may be repeated from step S920 of transmitting the work reinforcement request to the terminal of the work processor again.

If it is possible to terminate the task, the task is terminated, and if it is impossible to terminate the task, the task confirmation request is transmitted to the terminal of the task indicator again, and then, according to the task evaluation result and judgment of the task indicator, whether or not to reinforce the task may be determined (S920).

When it is determined whether it is possible to resolve through reinforcement (S930), if it is determined that it is impossible, the task instructor creates a new task object in place of the reinforcement request, or the task manager creates a new task object at the request or instruction of the task instructor. A task object can be created (S970). In addition, after establishing a new work plan corresponding to the new work object (S980), receiving the work processing details according to the new work plan from the terminal of the work processor (S990), it is possible to request reconfirmation and re-evaluation of the work indicator.

That is, when a new work object is created, the PDCA cycle of the new work object can be performed. In this case, a new business object may be created independently or included in the existing business object. When independently proceeding, the existing task object is completed, the evaluation result is inserted into the task object, and may be displayed as a task message of a task object-dependent chat room.

Although described above with reference to the preferred embodiments of the present application, those skilled in the art will variously modify the present application within the scope not departing from the spirit and scope of the present invention described in the following claims. And it will be appreciated that it can be changed.

100: business object-based business processing system
110: business object-based business processing device
120: user terminal
210: processor 220: memory
230: user input/output unit 240: network input/output unit
310: business object access receiver 320: control unit
330: business object management unit 340: business file management unit
350: business message management unit 360: conversation message management unit
370: Business evaluation management department

Claims (11)

A memory and a processor electrically connected to the memory,
The processor is
Establish a work plan based on work objects,
Handles chat room-based business performance,
In the process of establishing the above work plan,
1) Receives the task instruction from the task indicator and creates a task object,
2) Receives the business processing details performed from the business processor and stores them together in the business object,
3) Create a business object-dependent chat room where the business indicator and the business processor can participate through the business object,
4) Through the above steps 1) to 3), the task indicator, the task handler, the task instruction content and the task processing content are encapsulated in the task object to simultaneously perform task instruction, task conversation, and task processing through the task object. Control,
In the process of performing the above tasks,
1) Make the task indicator or the task processor participate in the task object-dependent chat room through the task object,
2) In the process of processing the task instruction content or the task processing content, between the task commander and the task processor through the task object-dependent chat room without interference from the task instruction content in the task object and the user unrelated to the task processing content. Share conversational messages,
3) In the process of sharing the conversation message, the business object-based business processing device allows the business processor to provide at least one of a text, a file link, or a file object as the business processing content.
The method of claim 1, wherein the processor
A business object-based business processing device, characterized in that opening a business object independent chat room implemented as a type of user-responsive chat message prior to establishment of the work plan.
The method of claim 2, wherein the processor
A business object-based business processing apparatus, characterized in that selectively providing a business message shared in the business object-dependent chat room to the business object independent chat room.
The method of claim 3, wherein the processor
When the provision of the work message is selectively performed, the work message is set as the conversation message.
The method of claim 2, wherein the processor
A business object-based business processing device, characterized in that when the opening of the business object independent chat room is successfully performed, a corresponding file folder is created on a file system.
The method of claim 5, wherein the processor
In the process of attaching the file link, the file link is stored in the corresponding file folder and the file link is inserted into the business processing content. The method of claim 5, wherein the processor
When a specific file object is received as the work message, the specific file object is stored in the corresponding file folder, and a link to the specific file object is included in the work message.
The method of claim 1, wherein the processor
A task object-based task processing device, comprising receiving a task evaluation by requesting a task confirmation on the task processing content from the task indicator's terminal and including the task evaluation in the task object.
The method of claim 8, wherein the processor
A business object-based business processing apparatus, characterized in that, in the process of the business evaluation, a request for reinforcement of the business processing content is provided to the terminal of the business processor to perform replacement or addition of the business processing content.
The method of claim 9, wherein the processor
When the task evaluation is less than a specific standard, a request for modification of the task processing content is automatically provided to the terminal of the task processor. The method of claim 10, wherein the processor
A business object-based business processing device, wherein the modification request is replaced with a new business plan through the creation of a new business object by the business processor.

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