KR20200080616A - Delivery method tax-free goods in arrival hall - Google Patents

Abstract

The present invention relates to a new duty-free product delivery method. More particularly, the present invention relates to a system, a method, a mobile application, and a user interface method which are focused on the delivery of duty-free products at an arrival hall, not the delivery of duty-free products at a departure hall, and allow a person to receive his/her own duty-free products directly at an arrival gate or baggage gate of the arrival hall, not at the delivery hall installed in the arrival hall.

Description

Delivery of duty-free goods at the arrival hall {DELIVERY METHOD TAX-FREE GOODS IN ARRIVAL HALL}

The present invention relates to a product delivery method and system, and particularly to a delivery method of a duty-free product.

Conventionally, the purchase of duty-free goods has been performed in two main ways. This is a method of purchasing at a duty-free store located in a duty-free area installed at the airport, and a method of purchasing at a duty-free store located outside the airport. (1) In the former case, the problem of delivery does not ship because ownership immediately passes to the purchaser when the duty-free product is purchased. (2) In the latter case, i.e., when purchasing duty-free goods at duty-free shops located outside the airport, the duty-free goods are not delivered directly to the consumer, but at the duty-free delivery location located in the duty-free area at the airport, confirm the fact of purchase with the consumer before boarding the plane. After rough delivery, duty-free goods are delivered.

However, in the case of (1), you must board the plane with duty-free goods. It does not matter if you are a foreigner. In the case of a Korean, the inconvenience of having to come back with the duty-free goods is caused. In order to solve this inconvenience, it has been proposed to install a <Island of Duty Free Delivery> to receive the duty free goods purchased at the time of departure. But is this the best way?

Let's take a look at the problem of (2) the delivery of duty-free goods. According to the statistics of the Korea Customs Service in 2017, the sales of duty-free shops in the departure area of Incheon International Airport were KRW 2,331.3 billion, but sales in urban duty-free shops and Internet duty-free shops exceeded KRW 11 trillion. More than 80% of total duty-free shop sales are occupied by downtown duty-free shops and internet duty-free shops. Duty-free products of more than 11 trillion won are delivered to domestic and foreign consumers within a limited time before boarding at the airport delivery hall. This is a situation that is causing a huge turmoil. It is very inconvenient because of the long waiting time due to the large number of duty-free buyers coming to the delivery. Also, due to the airport system that cannot be issued 3 hours prior to boarding, you cannot go to the delivery site with sufficient space. Eventually, even though payments were made for duty-free goods, beauty who was unable to receive the goods is experiencing an exponential increase in accidents. According to the data from the Duty Free Shop Association in India, there were 990,000 beauty incidents that year until September 2017.

If you are setting up an immigration duty delivery shop in a situation where such a problem occurs in the delivery duty free shop. It is clear that there will be a great confusion in the delivery of duty-free goods to immigration. Moreover, if duty-free goods can be delivered at the arrival hall, Koreans will try to receive the duty-free goods purchased in advance at the arrival hall, not at the departure hall. Naturally, there is a high possibility that the delivery of the duty-free duty-free goods will be activated, and then the confusion in the delivery of the duty-free goods will become more severe, and consumers will waste a lot of time waiting for them.

No matter how much I think to improve the duty-free delivery situation, I couldn't find a way to solve this problem at once. On the one hand, there was no integrated system for the delivery of duty-free goods, and on the other hand, it was impossible to change the airport's operating system for the commercial reason of duty-free delivery.

The inventor of the present invention completed the present invention after all efforts and devisings to solve the problem of delivery of duty-free products.

Therefore, an object of the present invention is to construct and propose a new duty-free delivery system. So it solves the congestion problem, shortens the waiting time for delivery and benefits the consumer. In addition, this helps the duty-free business operators by securing shopping time at airport duty-free shops. The following matters were premised in the embodiment of the object of the present invention.

First, it must be a system that can be used without modification of the airport system.

Second, it is to prevent fundamental changes to the sales and purchasing system itself conducted at duty-free shops in the city or online. The system must be constructed in such a way that a new system that provides a new experience to the consumer can be easily installed while utilizing the existing system. This is because it solves the problem and prevents side effects that cause new confusion.

Third, if a buyer who purchases duty-free goods has an entry ticket, he will of course enter it at that time. And if you have checked your luggage at the departure hall, you will pick it up at the luggage gate. There is a need to build a system for delivery of duty-free goods. In short, the object of the present invention is that when a buyer of a duty-free product leaving the country wants to receive the duty-free goods at the arrival hall, not at the departure hall, the buyer does not line up at the delivery hall of the arrival hall and receives the duty-free goods in line, but the duty-free goods are delivered at the arrival gate or luggage gate of the arrival hall. It is to provide a way to be directly guided.

Fourth, a dedicated mobile application used by buyers and/or shippers provides a user interface method for real-time delivery inquiry or creation of a delivery completion event.

On the other hand, other objects not specified in the present invention will be additionally considered within a range that can be easily inferred from the following detailed description and its effects.

In order to achieve the above problems, the first aspect of the present invention is a delivery method for duty-free goods at the arrival hall:

A direct delivery event occurs by the buyer terminal accessing the duty-free shop system, selecting a duty-free product, and executing the duty-free purchase process, selecting the direct delivery application by entering passport information and immigration ticket information in the user interface for the direct delivery application at the gate of the arrival gate,

If the duty free system server sends a direct delivery request with the specified duty free information, passport information, and immigration information to the delivery management server,

When the delivery management server initiates a predetermined delivery process in connection with the logistics system, the delivery terminal notifies the delivery information, and when the arrival gate information matching the entry ticket information is obtained through the airport management system, the arrival gate information is obtained. To be notified through the mobile application for duty-free delivery installed on the delivery terminal,

And when the delivery terminal directly delivers the duty-free goods at the gate of the arrival hall, record the fact and notify the delivery management server.

In addition, the second aspect of the present invention is a delivery method for duty-free goods at the arrival hall:

A direct delivery event occurs by selecting a direct delivery application at the arrival gate at the request of the buyer while the POS terminal of the duty-free shop system processes the selected duty-free goods payment,

If the duty free system server sends a direct delivery request with the specified duty free information, passport information, and immigration information to the delivery management server,

When the delivery management server initiates a predetermined delivery process in connection with the logistics system, the delivery terminal notifies the delivery information, and when the arrival gate information matching the entry ticket information is obtained through the airport management system, the arrival gate information is obtained. To be notified through the mobile application for duty-free delivery installed on the delivery terminal,

And when the delivery terminal directly delivers the duty-free goods at the gate of the arrival hall, record the fact and notify the delivery management server.

In addition, a third aspect of the present invention is a user interface method through a duty-free mobile application:

After the mobile application supporting duty-free delivery is executed, the processor of the purchaser's mobile device presents the duty-free order list user screen according to a predetermined procedure, and the input means generates a delivery inquiry event of the arrivals delivery list,

The processor of the buyer's mobile device visualizes in real time the shipping status of the duty-free delivery process corresponding to the shipping inquiry event, and presents a shipping inquiry user interface.

When the arrival gate is determined to match the entry ticket information registered in advance through the airport management system, the gate of the arrival gate is displayed through the mobile application, and when the delivery is completed directly at the arrival gate, the recorded delivery completion event is displayed on the delivery inquiry user interface Characterized by a user interface method through a duty-free mobile application, further comprising the step of becoming.

In addition, the fourth aspect of the present invention relates to a duty-free delivery port delivery system structured such that delivery of duty-free goods is performed at an arrival gate that matches an entry ticket of a duty-free buyer.

The duty-free delivery system is structured so that delivery of duty-free goods is done at the gate of the arrival hall, which matches the entry ticket of the duty-free buyer, and is an integrated system comprising at least three systems:

The first system is a computer network element comprising the following elements:

-It is managed by duty-free system server and has storage and communication means for storing data;

-Build a duty free database;

-Record duty-free sales information and sales events; And

-Record the request for delivery of duty-free goods to the arrival hall and communicate with the second system below.

The second system is a computer network element interworking with the first system through a communication network and including the following elements:

-It is managed by the delivery management server and has a storage and communication means for storing data;

-Build a delivery information database;

-Registering a duty free gate delivery project using duty free sales information received from the duty free system server of the first system when a delivery delivery request is recorded in the first system;

-Specifying the gate of the arrival hall of the plane of the entry ticket matching the duty free gate delivery project through the following third system;

-A delivery order for which the gate of the arrival hall is specified is transmitted to a pre-registered delivery account; And

-The mobile device of the sender's account receives a delivery completion event that is created after the completion of the execution of the duty free gate delivery project at the arrival gate, and the delivery completion notification is sent to the duty free system server of the first system.

The third system is a computer network element that includes the following roles:

-It is managed by the airport management server and registers the arrival information of the aircraft and the gate of the arrival hall to the computer network.

The duty-free goods delivery system is characterized in that it manages the duty-free goods delivery process from the time when the delivery request of the arrival hall is generated in the first system to the time when the delivery completion event is registered in the second system for one duty-free sales event. .

The fifth aspect of the present invention is a delivery system for duty-free goods arrival hall:

There is a second system that communicates with the first system managed by the duty-free system server of the duty-free business by building a duty-free database, selling duty-free products, recording sales information, and

This second system is managed by the delivery management server, registers a duty free gate delivery project with the duty free sales information received from the first system, communicates with a third system managed by the airport management server and records the arrival gate of the aircraft Only the entry gate matching the duty free gate delivery project is specified,

The delivery management server transmits a delivery order in which a duty-free gate delivery project in which the arrival gate is specified is recorded in a delivery account registered in advance in the second system,

When the duty free gate delivery project is executed at the luggage gate, the mobile device of the shipper account sends a delivery completion event to the delivery management server of the second system, and the records of the first system and the records of the second system are synchronized. Characterized as possible.

According to the present invention as described above it is possible to solve at once the extreme discomfort that occurs at the airport duty free delivery.

Buyers who wish to use the process of the present invention can enjoy a trip abroad and receive the duty-free goods purchased before returning home from the arrival gate (entry gate or luggage gate). Even from the airport manager's point of view, the number of people who want to receive duty-free goods is distributed, so the airport environment can be maintained comfortably and safety accidents will not occur.

In the meantime, it was very difficult to use an airport duty free shop because people who would like to receive duty free delivery at the airport had to wait in line. According to the present invention, such difficulties are also solved.

On the other hand, even if the effects are not explicitly mentioned herein, it is noted that the effects described in the following specification expected by the technical features of the present invention and the potential effects thereof are handled as described in the specification of the present invention.

1 is a diagram intuitively showing how the problem consciousness of the present invention was triggered.
2A shows a process of an ordinary delivery project for receiving duty-free goods at an airport delivery site, and FIG. 2B schematically shows a process of a duty-free goods delivery project according to the present invention.
3 is a diagram conceptually showing a network configuration of a gate direct delivery system at a port of entry for duty-free goods of the present invention.
4 is a view showing a schematic configuration of a system for direct delivery of a gate to an entry gate of a duty free product according to an exemplary embodiment of the present invention.
5 is a view showing an example of the configuration of the second system 2 from the perspective of a buyer who purchases duty-free products.
FIG. 6 is a diagram illustrating a main configuration module of an entry-free duty-free delivery application capable of viewing the duty-free delivery project situation of the present invention.
7 and 8 show examples of a user screen configuration of a mobile application that supports delivery of duty-free goods to the arrival hall.
9 is a view schematically showing the entire process of the method of direct delivery to the arrival hall according to an embodiment of the present invention.
FIG. 10 shows an example of a user screen supporting a delivery request for an arrival hall that enables delivery directly from an entrance gate.
※ The accompanying drawings indicate that they are exemplified by reference for understanding the technical idea of the present invention, and the scope of the present invention is not limited thereby.

Hereinafter, a configuration of the present invention guided by various embodiments of the present invention and effects resulting from the configuration will be described with reference to the drawings. In the description of the present invention, if it is determined that the subject matter of the present invention may be unnecessarily obscured by those skilled in the art with respect to known functions related thereto, a detailed description thereof will be omitted.

Figure 1 intuitively shows how the problem consciousness of the present invention was triggered in a cartoon form.

In Korea, there is no duty-free delivery service at the airport. However, there is a discussion that a duty-free delivery facility will be installed in the arrival hall, and a duty-free delivery facility will be installed in the arrival hall in the near future. Then, at the duty free delivery desk at the arrival hall, buyers line up in line to receive the pre-purchased duty free products in their order. Figure 1 shows the situation at that time. According to customs regulations, the delivery hall of the arrival hall is installed in the place before the customs passes, not after the customs pass. Therefore, the buyer must get off the plane, pass through the quarantine area along the arrival gate, and then wait in sequence in front of the immigration check-in point where immigration is handled, and then the luggage gate (referred to as "the luggage gate" in this specification) The baggage is transported through the conveyor belt, where it refers to the place where the passengers can pick up and the area.) You have to wait for your baggage and then wait to clear customs.

If a delivery shop is installed at the arrival hall, buyers will have to wait for delivery of duty free products there. In other words, at the duty-free delivery site, buyers line up and receive pre-purchased duty-free goods according to their sequence number. The speaker of Fig. 1 says, "Wait again? When the hell are you going home?" Even though they are tired of their journey abroad, they cannot go out because of delivery of duty-free goods. Due to the delivery of duty-free goods, there is a possibility that there will be extreme confusion in the arrival hall.1

It would be best if you could get a duty free product without waiting in line. It would also be nice if the length of the line was cut in half, as the waiting time could be cut in half. The present invention proposes an effective way to achieve both. If <actively> the present invention is utilized, it will be possible to receive duty-free products without waiting in line. If the present invention is utilized <actively>, the length of the rope will be greatly reduced, thereby significantly reducing the confusion and waste of time in the arrival hall.

Figure 2A shows the process of a delivery project for delivery of duty free goods at an airport delivery site, and Figure 2B shows the process of a duty free delivery project according to the present invention. In the present invention, these two can reasonably coexist.

If a user purchases a duty free product at a local duty free shop or online duty free shop, the duty free product cannot be delivered immediately. According to the present invention, a duty-free product may be delivered through the process of FIG. 2A or a duty-free product may be delivered through the process of FIG. 2B.

Look at the process in Figure 2A. When a duty-free purchase event occurs, the duty-free goods are shipped from the warehouse in which they are stored or collected in a separate warehouse predetermined according to the situation (a). Next, the duty-free goods are delivered to the airport warehouse (b). And based on the user's ticket information, the duty-free goods are transferred to the delivery site (c). It's not essentially different whether you're heading to the departure hall or heading to the arrival hall. In this process, it does not matter at all what the user's (buyer's) entry gate or luggage gate is. There is no benefit to buyers regarding real-time delivery tracking. This is because duty-free goods can only be received at designated delivery orders anyway. The user receives the duty-free goods he/she has purchased at the delivery site. Only the results are important.

According to the present invention, the user can receive a duty-free product purchased in advance at the arrival hall. The process of Fig. 2B can be selected by making a request for direct delivery of the duty-free goods to the arrival hall. When a purchase event occurs, the duty-free goods are shipped from the warehouse where they are stored or collected in a separate warehouse predetermined according to the situation (a), and then moved to the airport based on the user's ticket information (b), preferably (C) can be stored in the duty free gate delivery project logistics warehouse. Then, when the arrival gate (entry gate or luggage gate) assigned to the aircraft that the user boards is determined in the airport system, the duty-free goods are moved to a predetermined place near the arrival gate (d). Finally, the delivery agent completes the execution of the duty free gate delivery project by delivering the duty free goods directly from the arrival gate to the buyer (e).

In the embodiment of FIG. 2(B), delivery tracking is required because it is variable, not a delivery location, which is a designated delivery location. In order to complete the delivery system, it is necessary not only to track shipments, but also to track buyers' interests and interests to safely receive duty-free goods before entering and passing customs.

The process of Figures 2A and 2B is performed offline, but each step will be recorded and managed by a computer system and a communication system. In particular, the hardware/software based network system related to the process of FIG. 2B is described in detail below.

Meanwhile. In certain preferred embodiments of the present invention, the gate of the arrival hall refers to the arrival gate. Normally, the entry gate means a place where the airplane lands and moves to the place where the passenger proceeds to the entry procedure. In the present specification, it may be defined as a specific location determined in advance from a corridor or a passage that inevitably moves from an airplane to a quarantine site.

In another preferred embodiment of the present invention, the arrival gate means a luggage gate.

3 conceptually shows a network configuration of a gate direct delivery system for duty-free goods according to an embodiment of the present invention.

As illustrated, the duty-free gate delivery system of the present invention, which is structured such that delivery of duty-free goods is performed at the boarding gate of the duty-free buyer, is an integrated system constructed by linking at least three systems that are physically or conceptually distinct.

The first system 1 is an on-line (including mobile) duty-free shop or an offline duty-free network system outside the airport (it is not a human offline activity because it is a computer system in which a force system and a communication device are connected), and in this network, a duty-free product N number of network terminals 101 (where N is an integer greater than 1) communicating with the system server 100 are located. This first system 1 is a known element.

If it is an offline duty-free sales system, the network terminal 101 is a force terminal installed at each sales place. On the other hand, if it is an online duty-free store sales system, the network terminal 101 is a user device that has a communication means and can access the duty-free system server 100 through the Internet. It goes without saying that the server 100 can be accessed through a mobile app.

The second system (2) is a network system in which the delivery management server 200 manages and M (the M is an integer greater than 1) shipper terminals 250 are connected through a communication network. The server 200 of the second system 2 communicates with the server 100 of the first system 1 and is connected by exchanging data according to predetermined rules. In particular, the user's passport information, ticket information, duty-free purchase data, and the like are transferred from the first system 1 to the second system 2.

The third system 3 is an airport system managed by the airport management server 300, and the airport management server 300 determines the entry gate or luggage gate of the flight and uploads it to the assigned entry gate or luggage gate page 321 do. The entry gate or baggage gate of the flight is registered on the entry gate or baggage gate page 321 so that passengers can move along the entry gate and at the same time passengers' luggage can be loaded and transferred to the baggage gate. In addition, the delivery management server 200 of the second system 2 may access the third system 3 through a communication network to check the arrival gate of the flight in real time. Of course, the delivery terminal 250 of the second system 2 can also access a computer device belonging to the first system 1 to the entry gate or luggage gate page 321.

As described above, the first to third systems have internal network elements, and the elements are internally connected to each other. Therefore, it is a group and a network system at the same time.

On the other hand, the fourth group 4 includes P devices 400 (where P is an integer greater than 1). The device 400 is a device of a duty-free purchaser who purchases duty-free goods from the first system and receives the duty-free goods purchased through the second system. Preferably, as a mobile device in which the duty free delivery application is installed, these devices 400 are not directly related to each other, in the first system 1 is a device possessed by a duty free buyer, and in the second system 2, a duty free product is provided. It becomes a device possessed by the passenger who is being delivered. This will be described again.

Now, the functions, roles, and configurations of each system will be described in detail with reference to FIG. 4.

The first system 1 is a computer network element as described above, and the duty free system server 100 manages this network system. The duty-free system server 100 is composed of one or more server devices, one or more hardware/software equipment, and includes a storage and communication means for storing data. In addition, through one or more databases 110, duty-free information, sales information of duty-free products, shipping information, customer information including passport information, and ticket information are recorded.

Duty-free goods are sold to buyers through a sales system managed by the duty-free system server 100 (including a system that sells using a POS terminal in an online duty-free store and a mobile duty-free store and an offline store), in particular, any implementation of the present invention In an example, this online sales system 120 provides a user interface through which a buyer terminal can generate a gate delivery request for duty-free goods. In another embodiment of the present invention (mainly an offline duty-free shop for selling duty-free goods by using a POS terminal), the gate delivery request for arrival at the arrival gate requesting the sales system 120 to be delivered at the gate through the process of FIG. 2B to the purchaser. An interface capable of recording is included in the seller's terminal.

The first system 1 and the second system 2 communicate with each other and communicate with each other through a communication network such as the Internet.

The second system 2 is a computer network element like the first system 1, and the delivery management server 200 manages this network system. The delivery management server 200 includes one or more server devices including a web server, and one or more hardware/software equipment, and includes a storage and communication means for storing data. Also, through one or more databases 210, data such as duty-free sales information, customer information, ticket information, shipper information, and delivery information are stored.

The delivery management manager terminal 220 may access the delivery management server 200 to access the database 210 internally, and externally to the first system 1 in a predetermined range.

The delivery management manager terminal 220 may perform delivery management according to a predetermined process by the delivery management unit 223 which is a delivery management software module through the administrator interface 221.

The delivery management unit 223 may record an event related to delivery while accessing the database 210 step by step. For example, a delivery request information inquiry event 223a is performed to access the database 210 and inquire customer information and delivery information in relation to duty-free goods sales performed in the first system 1. As a result of the delivery request information inquiry event 223a, what duty-free items, what are their contents and specifications, who is the buyer, what is the buyer's departure and/or return schedule, and which airline the buyer is flying on? You can check such information.

Next, a delivery/product classification event 223b that classifies products according to customer information and delivery information and records them in a delivery system is executed. Then, a delivery person is assigned to the database 210 and recorded (223c), and the goods are received through the logistics system of the first system (1), and then the duty-free goods are transferred from the logistics system of the first system (1) to the second system. (2) The fact/information that has been delivered to the logistics system of (2) is recorded in the database 210 (223d).

As shown in (c) of FIG. 2B, the delivered duty-free goods are stored in the gate duty-free goods delivery project distribution warehouse and the fact/information is recorded in the database 210 (223e).

Also, preferably, the administrator terminal 220 accesses the immigration system 320 of the third system 3 to obtain the arrival date and arrival gate information of the customer's aircraft and receives the delivery order for which the boarding gate is specified in the shipper's account. Can transmit.

After the delivery order receiving the delivery order completes the delivery of the goods at the designated gate, the system receives the completion event transmitted through the delivery device's mobile device and records the delivery information in the database (223f).

When the delivery completion event is generated in the second system 2, the completed delivery information is notified and recorded in conjunction with the second system 2 as well as the first system.

Preferably, the delivery completion event may be notified to the purchaser's mobile device as a text message or as a chat message of the mobile application.

The third system 3 is a computer network element as described above, and the airport management server 300 includes one or more hardware/software equipment, and manages this network system. The airport management server 300 registers the gate information of the arrivals and departures of an airport flight through an immigration system 320 that discloses flight information of an aircraft, for example, through a website. The airport management server 300 uses the flight information recorded in the airport information database 310 to determine the arrival gate (entry gate or luggage gate) for each aircraft. These arrival gates are usually assigned to airlines, so they are predictable but not definitive. The arrival gate is specified roughly before the time of flight landing, and only after the arrival gate has been specified, passengers can move off the plane along the arrival gate and carry the luggage of the aircraft landed at the luggage gate.

Servers and/or terminals belonging to the second system (1) access the third system (3), and more specifically, customer flights through means, such as a website, mobile app, push message, etc. of the immigration system (320). You can get the gate information of the arrival hall. It goes without saying that the server and/or terminal belonging to the first system 1 can also obtain the gate information.

In Fig. 4, the first system 1 and the third system 3 are known network systems. However, the configuration of the second system 2 in FIG. 4 is a computer network system that is not known to date. Also, a configuration in which the second system 2 and the first system 1 and the third system 3 are linked, communicated, and interlocked did not exist before the present invention.

4 illustrates the configuration from the perspective of the administrator of the second system 2 that executes a project for delivering duty-free goods at the gate of the arrival hall. 5 illustrates the boarding gate duty-free delivery project of the second system 2 from the perspective of the buyer who purchased the duty-free product.

As described above, a mobile application (duty free delivery application) software that supports gate delivery of a duty free product is installed on the duty free buyer mobile device 400. The mobile device 400 of the duty-free purchaser can execute this mobile application software to communicate with the server 200 of the second system, and access the delivery information database 215 recorded in the second system. In other words, the buyer can easily inquire in real time at what stage his duty-free goods are delivered, through an application installed on his mobile device.

As illustrated in FIG. 5, after executing the application on the duty-free purchaser mobile device 400, various event modules 430 may be executed through the user interface 420. 2 It is possible to view information on goods to be delivered, that is, purchased duty-free goods stored in the database 215 of the system.

Next, in order to view detailed information, an order number issued at the time of purchasing a duty-free product or an inquiry button may be input to automatically transmit the order number (432). Then, a screen capable of inquiring the delivery status is output (433).

The duty free delivery application software module of the present invention implements a function in conjunction with various hardware devices and operating system software of a buyer mobile device (usually a smartphone). 6, the application of the present invention may be configured to include a communication module 440, a messenger module 450, an input/output module 460, a my page module 470, a delivery inquiry module 480, and the like. have. A processor (not shown) controls each application module to execute a predetermined function.

The communication module 440 performs a function of communicating with the second system through the wireless communication modem of the device according to rules prescribed by the operating system software of the mobile device. The messenger module 450 performs a function of receiving a message transmitted from the message sending system of the second system. In some embodiments, a messenger may be embedded in the application itself, and in another embodiment, it may be linked with a mobile messenger such as KakaoTalk ^TM or with an SMS messenger received through a mobile communication network.

The I/O module 460 functions to call various hardware and/or software I/O devices of the device through the user interface of the application, and the My Page module 470 records and corrects information about the user account, Has the ability to manage.

The delivery inquiry module 480 corresponds to the function of the event module 430 of FIG. 5. The delivery inquiry module 480 shows a process from the purchase of duty-free goods through the text and/or image to the completion of delivery of duty-free goods at the gate of the arrival hall through a user interface.

The user interface of the duty free delivery application software module of the present invention, as illustrated in FIG. 6, visualizes the completion of the collection (481), the movement of goods (482), airport arrival (483), gate departure (484), delivery completion (485). Can be displayed on the screen.

The application configuration installed on the user device as above can provide the following user interface method. That is, if a sales event for duty-free goods has occurred in the first system, and the user has sent an arrival gate delivery request to the seller server of the first system, the delivery management server of the second system associated with the first system will follow. The user screen may be configured to visually identify the delivery address information of the second system that is registered in advance in the delivery process of the corresponding duty-free product that is executed.

In a preferred embodiment of the present invention, a user interface method for allowing the above delivery information to be identified on the user screen may be provided by the duty-free system server of the first system. That is, it is possible to obtain delivery destination information (information about where the duty-free product is located in the delivery stage) through the web or app page of the sales system of the first system to be visually identified on the user screen.

7 and 8 are exemplary scenarios of a user screen configuration executed in a user interface method through a mobile application that supports delivery of duty-free goods to the arrival hall in certain preferred embodiments of the present invention.

The user account of the mobile application is registered in conjunction with an online duty-free shop and/or an offline duty-free shop system, and a purchase history of an online duty-free shop and/or an offline duty-free shop is displayed on the user screen of the duty free order list as illustrated below.

For convenience of understanding, suppose that it is implemented as a mobile application provided by the operator of the first system.

For example, FIG. 7(a) is an example of a configuration of a user screen 4000 of a mobile application of <ABC Duty Free>. In general, the user screen 4000 of the duty free mobile application includes an item area 4001 displaying a number of duty free items, a promotion area 4002 displaying events such as discounts, and various preset duty free list areas 4003. Consists of. The lower management area 4010 may include icons such as a home screen, a previous screen, a shopping cart, and a my page. However, the technical idea of the present invention is not limited to various configurations and screen designs of the user screen 4000.

When the go to my page icon 4011 is selected, the duty free order list user screen 4100 as shown in FIG. 7B may be displayed as a screen of the mobile device. The duty free order list user screen 4100 includes an area 4101 for displaying information such as user information, an order status area 4110 and other areas 4150. The screen configuration in FIG. 7B is merely exemplary. In another embodiment of the present invention, the screen configuration of FIG. 8(a) or FIG. 8(b) may be integrated to form a single screen.

As illustrated, in the order status area 4110, a history of purchasing duty-free goods in three categories may be simply displayed as an image and/or text. The total classification (4111) shows the total number of order events, the delivery order delivery (4113) indicates the number of order events that are delivered at the delivery, and the gate delivery classification (4115) indicates the number of order events that are delivered at the arrival gate. do. In the illustrated example, all of the five order events consisted of gate delivery to the arrival hall, but in other embodiments, all five order events could be delivered to the delivery hall, and some could be configured to deliver the delivery gate and the other to the delivery gate.

If the input means selects the order status area 4110, the processor of the mobile device may display a detailed order history on a user screen. It is like FIG.

8( a) shows an example of the configuration of a duty-free order list user screen 4200 including delivery delivery order information that is executed when a delivery delivery list (not shown) is clicked on, for example, an application user screen. The order detail area 4210 includes a duty-free shop classification area 4211 and a product detail area 4230.

Through the duty-free shop classification area 4211, it indicates whether the corresponding duty-free product was purchased at an internet duty-free shop or an offline store.

In the product detail area 4230, product information, payment information, order number, etc. of the duty-free product ordered from the duty-free shop are displayed.

The delivery order delivery list user screen 4200 displays a delivery order delivery list, and as shown, the delivery address delivery related information area 4230 is a general matter regarding delivery delivery of duty free items, such as an order processing procedure. Information about the delivery is displayed in text and/or images.

FIG. 8(b) shows an example of the configuration of the duty free order list user screen 4300 that presents more detailed information, for example, when an entry gate delivery list is clicked on the application user screen. The order details area 4310 includes a duty-free shop classification area 4311 and a product detail area 4320.

In the product detail area 4320, there is a delivery inquiry button 4321 in the gate delivery list, and a delivery inquiry event is generated when the input means clicks the delivery inquiry button 4321. According to this delivery inquiry event, the processor of the mobile device may cause the delivery inquiry user interface of the duty-free delivery process as shown in FIG. 8(c) to be output.

As shown in FIG. 8(c), in the delivery inquiry area 4410 of the delivery inquiry user interface 4400, the delivery status image such as order completion, product preparation, collection completion, product movement, airport arrival, gate departure, and the like /Or text is visually displayed.

Although not shown, a user interface may be further included to transmit a request for switching a delivery method from the delivery delivery list on the duty free order list user screen to the arrival gate delivery at the server of the first system.

Now, based on the above description, the entire process of the direct delivery method of the boarding gate of the downtown duty free shop or the online duty free shop according to any preferred embodiment of the present invention will be described with reference to FIG. 9. Online duty-free shops include internet duty-free shops shopping through a computer screen, as well as mobile duty-free shops shopping through a mobile device screen.

First, a buyer purchases duty-free goods at a duty-free shop. By executing the duty-free purchase process in a computer environment such as a POS system or Internet shopping (S100), the duty-free product to be delivered is specified.

Preferably, the duty free delivery project of FIG. 2B described so far is preferably configured to be initiated by a user's request rather than being automatically executed. That is, after the step S100, it is preferable to select the arrival gate delivery request on the screen of the computer terminal (S110). More preferably, the duty-free delivery project of FIG. 2A is free shipping, and the duty-free delivery project of FIG. 2B is recommended to bear the additional shipping cost. Therefore, in the preferred embodiment of the present invention, it is understood that step S110 is an essential configuration.

The step S110 may be performed on a screen of a site of an internet duty free shop. As illustrated in FIG. 10, the step S110 is executed on the payment screen 125 of the internet duty free shop. The payment screen 125 includes a payment information area 126 such as duty-free product information, price, and quantity, and a gate delivery request area 127 is located below it. In the gate delivery request area 127, a check box 127a may be provided next to the phrase “I am applying for delivery of the gate at the arrival gate”. When the purchaser terminal checks the check box 127a using the input means and then presses the purchase completion button, the arrival gate delivery request is delivered to the server, and the process shown in FIG. 2B is initiated.

The step S110 may be performed at a force terminal of a downtown duty-free shop (offline store). In the scenario, the seller using the POS terminal can instruct the buyer about the delivery method of FIG. 2B, receive the buyer's request, and then send the gate delivery request to the server by inputting a preset request button at the POS terminal. Then, the process as shown in Fig. 2B is started.

As the delivery gate delivery request is delivered to the server, the server of the first system delivers duty-free sales information to the server of the second system, and the duty-free delivery project is started by registering the duty-free delivery project for the duty-free product to the server of the second system. (S120). Steps (a) to (c) of FIG. 2B will be executed according to a predetermined logistics rule.

On the other hand, in the third system, the airport management server registers the arrival gate of the aircraft to be purchased by the buyer in the computer network, so that the arrival gate necessary for the duty-free delivery project of the present invention is specified. Then, the server of the second system generates a delivery order for which the arrival gate is specified and transmits it to the previously registered delivery account (S130). The delivery order is sent to the mobile device of the shipper account. In practice, the duty of delivery of duty-free goods can be pre-determined in the shipper's account before the delivery order is created, and as a rule of thumb, it is possible to temporarily specify the arrival gates that are frequently used by airlines, but the delivery of duty-free gates to entry gates 3 Depending on the aircraft landing in the system, the arrival gate must be determined to formally confirm the delivery order.

The delivery order may include information of a buyer, such as duty-free product information and passport information, and delivery identification information, as well as gate information of an arrival hall where a time and place are specified.

The shipper who receives the delivery order delivers the duty free product at the gate of the specified arrival hall. The act of the delivery person calling the buyer, calling the name in front of the gate of the arrival hall, etc. is not important in the present invention. After the buyer presents the passport and/or the exchange ticket, the duty-free product is delivered. At this time, the shipper records the delivery completion event through his device and transmits it to the server of the second system (S140).

When the delivery completion event is uploaded to the server of the second system, delivery completion information is recorded on the server of the first system which is a duty-free sales system according to a predetermined rule. In this way, the delivery records of both systems are synchronized. The purchaser device can also be notified by a message.

On the other hand, we have focused on the delivery of duty-free goods at the arrival hall, but if it is the delivery of duty-free goods at the departure hall, not at the arrival hall, the arrival hall of the arrival hall is changed to the delivery hall of the departure hall, and the arrival gate of the aircraft that lands is changed to the boarding gate of the aircraft taking off. The system can be reconfigured. In this case, the airport management server of the third system specifies the boarding gate before ticketing the departure flight.

In addition, although the present invention has been mainly described for an airport, it is pointed out that the technical idea of the present invention can be applied to a passenger plane. In that case, the ticket will not be difficult to understand as an airliner ticket and an aircraft (airplane) as an airliner.

For reference, the method for direct delivery of a gate to the arrival gate of a duty-free product according to an embodiment of the present invention may be implemented in a form of program instructions that can be executed through various computer means and recorded on a computer-readable medium. The computer-readable medium may include program instructions, data files, data structures, or the like alone or in combination. The program instructions recorded on the medium may be specially designed and configured for the present invention or may be known and usable by those skilled in computer software.

Examples of computer-readable media include magnetic media such as hard disks, floppy disks and magnetic tapes, optical recording media such as CD-ROMs, DVDs, magnetic-optical media such as floptical disks, and ROM, RAM, Hardware devices specifically configured to store and execute program instructions, such as flash memory, may be included. Examples of program instructions include high-level language codes that can be executed by a computer using an interpreter, as well as machine codes such as those produced by a compiler. The above-described hardware device may be configured to operate as one or more software modules to perform the operation of the present invention, and vice versa.

The scope of protection of the present invention is not limited to the description and expression of the embodiments explicitly described above. In addition, it is once again pointed out that the scope of the present invention may not be limited by the obvious changes or substitutions in the technical field to which the present invention pertains.

Claims (5)

A direct delivery event occurs by the purchaser's terminal accessing the duty-free shop system, selecting a duty-free product and executing the duty-free purchase process, selecting the direct delivery application by entering passport information and immigration ticket information in the user interface for the direct delivery application at the arrival hall,
If the duty free system server sends a direct delivery request with the specified duty free information, passport information, and immigration information to the delivery management server,
When the delivery management server initiates a predetermined delivery process in connection with the logistics system, the delivery terminal is notified of delivery information, and when the arrival gate information matching the entry ticket information is obtained through the airport management system, the arrival gate information is obtained. To be notified through the mobile application for duty-free delivery installed on the delivery terminal,
And when the delivery terminal directly delivers the duty-free goods at the gate of the arrival hall, recording the fact and notifying the delivery management server.
A direct delivery event occurs by selecting the application for direct delivery at the arrival hall at the request of the buyer while the POS terminal of the duty free system processes payment for the selected duty free product,
If the duty free system server sends a direct delivery request with the specified duty free information, passport information, and immigration information to the delivery management server,
When the delivery management server initiates a predetermined delivery process in connection with the logistics system, the delivery terminal is notified of delivery information, and when the arrival gate information matching the entry ticket information is obtained through the airport management system, the arrival gate information is obtained. To be notified through the mobile application for duty-free delivery installed on the delivery terminal,
And when the delivery terminal directly delivers the duty-free goods at the gate of the arrival hall, recording the fact and notifying the delivery management server.
After the mobile application supporting duty-free delivery is executed, the processor of the purchaser's mobile device presents the duty-free order list user screen according to a predetermined procedure, and the input means generates a delivery inquiry event of the arrivals delivery list,
The processor of the buyer's mobile device visualizes in real time the shipping status of the duty-free delivery process corresponding to the shipping inquiry event, and presents a shipping inquiry user interface.
When the arrival gate is determined to match the entry ticket information registered in advance through the airport management system, the gate of the arrival gate is displayed through the mobile application, and when the delivery is completed directly at the arrival gate, the recorded delivery completion event is displayed on the delivery inquiry user interface Further comprising the steps of becoming,
User interface method through duty free mobile application.
The duty-free delivery system is structured so that delivery of duty-free goods is done at the gate of the arrival hall, which matches the entry ticket of the duty-free buyer, and is an integrated system comprising at least three systems:
The first system is a computer network element comprising the following elements:
-It is managed by duty-free system server and has storage and communication means for storing data;
-Build a duty free database;
-Record duty-free sales information and sales events; And
-Record the request for delivery of duty-free goods to the arrival hall and communicate with the second system below.
The second system is a computer network element interworking with the first system through a communication network and including the following elements:
-It is managed by the delivery management server and has a storage and communication means for storing data;
-Build a delivery information database;
-Registering a duty-free gate delivery project using duty-free sales information received from the duty-free system server of the first system when an arrival hall delivery request is recorded in the first system;
-Specifying the gate of the arrival hall of the plane of the entry ticket matching the duty free gate delivery project through the following third system;
-A delivery order for which the gate of the arrival hall is specified is transmitted to a pre-registered delivery account; And
-The mobile device of the sender's account receives a delivery completion event that is created after the completion of the execution of the duty free gate delivery project at the arrival gate, and the delivery completion notification is sent to the duty free system server of the first system.
The third system is a computer network element that includes:
-It is managed by the airport management server and registers the arrival information of the aircraft and the gate of the arrival hall to the computer network.
The duty-free goods delivery system is characterized in that it manages the duty-free goods delivery process from the time when the delivery request for the arrival of the arrival in the first system to the time when the delivery completion event is registered in the second system for one duty-free sales event. , A duty-free delivery port delivery system structured so that the delivery of duty-free goods is done at the gate of the arrival hall that matches the entry ticket of the duty-free buyer.
There is a second system that communicates with the first system managed by the duty-free system server of the duty-free business by building a duty-free database, selling duty-free products, recording sales information, and
This second system is managed by a delivery management server, registers a duty-free gate delivery project with duty-free sales information received from the first system, communicates with a third system managed by the airport management server and records the arrival gate of the aircraft Only the entry gate matching the duty free gate delivery project is specified,
The delivery management server transmits a delivery order in which a duty-free gate delivery project in which the entry gate or luggage gate is specified is sent to a shipper account registered in advance in the second system,
When the duty free gate delivery project is executed at the gate of the arrival gate, the mobile device of the shipper account sends a delivery completion event to the delivery management server of the second system, and the records of the first system and the records of the second system are synchronized. Duty-free goods delivery system, characterized in that possible.

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