KR20200034423A - Kiosk system for animal hospital and its operating method - Google Patents

Abstract

Disclosed are a kiosk system for an animal hospital and an operating method thereof. A kiosk system for an animal hospital comprises: an animal hospital kiosk installed in an animal hospital, displaying goods information to enable selection of goods to be sold, performing payment for goods purchase, and receiving the buyer′s phone number when payment is completed and transmitting the buyer′s phone number and purchase information; and kiosk management device connected to the animal hospital kiosk through a communication network to provided goods information to the animal hospital kiosk and transmit a URL message corresponding to the buyer′s phone number received from the animal hospital kiosk, and requesting a seller device to deliver goods corresponding to the purchase information received from the hospital kiosk to a delivery address provided from the terminal corresponding to the phone number.

Description

Kiosk system for animal hospital and its operating method

The present invention relates to a kiosk system for an animal hospital and a method for operating the same.

With the rapid nuclear family, the companion animal market is growing rapidly, and in the horizontal relationship, the companion animal is regarded as a family, and the pat insurance and funeral culture are growing, and the companion animal products are being upgraded.

In this trend, veterinary hospitals provide animal care as well as pet care and immunization services.

In general, a hospital is equipped with a touch screen type kiosk 100 (that is, an ambulatory guidance system) that provides services such as storage and issuing prescriptions, as illustrated in FIG. 1, to facilitate patient convenience due to reduced waiting time. In addition, it is contributing to resolving the bottlenecks in hospital work.

However, in the case of veterinary hospitals, in addition to medical services such as medical treatment and immunization services, sales services for various products related to animals (e.g., clothing, feed, detergents, nutritional supplements, etc.) are integrated, and storage and prescriptions are issued. There was a limitation that a general hospital kiosk with a primary function could not be introduced into an animal hospital.

Korean Patent Publication No. 10-2002-0022365 (Unmanned automatic hospital storage and prescription issuing system and its operation method)

The present invention is a kiosk system for veterinary clinics that minimizes the burden of additional work so that veterinarians can concentrate on medical services, as the kiosk can be dedicated to the sales of supplies in veterinary clinics that provide not only medical services but also product sales services. It is intended to provide a method of operation.

According to the present invention, there is no need to secure a product to be sold in a veterinary hospital in advance, or to separately install a warehouse for storing the secured product, and there is no need to hire a product sales staff to minimize the operational expenditure of the animal hospital. It is intended to provide a hospital kiosk system and a method for operating the same.

The present invention is to provide a kiosk system for an animal hospital that can prevent personal information leakage by enabling a user to input a delivery address of a purchased product using a kiosk and a method for operating the same.

Objects other than the present invention will be easily understood through the following description.

According to an aspect of the present invention, a kiosk system for an veterinary hospital, disposed in an veterinary hospital, displays item information to enable selection of items to be sold, performs payment for purchasing items, and when payment is completed An animal hospital kiosk that receives a phone number and transmits the buyer's phone number and purchase information; And connected to the animal hospital kiosk through a communication network, providing goods information to the animal hospital kiosk, transmitting a URL message to the buyer's phone number received from the animal hospital kiosk, and corresponding to the phone number. A kiosk system for an veterinary hospital is provided that includes a kiosk management device that requests a seller device to deliver goods corresponding to the purchase information received from the veterinary clinic kiosk to a delivery address provided from a user terminal.

The veterinary hospital kiosk communicates with the veterinary hospital's inventory management system in real time or refers to inventory information of the veterinary hospital that has been registered in real time, and when a product corresponding to the purchase request information exists in the veterinary hospital It can be set to display a guide to the on-site payment of the monitor.

The veterinary hospital kiosk is provided with a card terminal that receives the purchaser's card information and outputs a purchase receipt when payment approval information is received from the kiosk management device. When the on-site payment of the corresponding product is requested, the veterinary hospital kiosk is provided. In the card terminal, it may be set to output not only the purchase receipt but also an item exchange table.

The URL message is a message including a link address to a web page for entering a delivery address, and the user terminal uses the link address to provide the delivery address to the web page for entering the delivery address, to provide the delivery address to the kiosk management device. I can connect.

The article information displayed through the veterinary hospital kiosk may be limited to article information on articles selected by the administrator of the veterinary hospital among article information provided by the kiosk management apparatus.

According to another aspect of the present invention, a method of operating a kiosk system for an veterinary hospital, comprising: (a) displaying article information provided from a kiosk management device to enable selection of articles for sale in an veterinary hospital kiosk disposed in the veterinary hospital; (b) receiving, by the animal hospital kiosk, payment approval information from the payment device by sending payment request information to the payment device for the purchase amount of the item and the card information; (c) the animal hospital kiosk receiving the buyer's phone number from the buyer and transmitting the buyer's phone number and purchase information to the kiosk management device; (d) the kiosk management apparatus generating a URL message referring to the purchase information, and transmitting the URL message using the phone number as a destination; And (e) requesting the seller's device to deliver the goods corresponding to the purchase request information to the delivery address provided by the user terminal accessing the web page for entering the delivery address corresponding to the URL message. A method of operating the system is provided.

In the method of operating the kiosk system for the veterinary clinic, the veterinary clinic kiosk communicates with the stock management system of the veterinary hospital to receive real-time information or refer to stock information of the veterinary clinic registered in advance, so that the article corresponding to the purchase information is the Determining whether it is in stock at the animal hospital; And when it is in stock, the veterinary hospital kiosk may further include displaying a guide for on-site payment of the corresponding item on a monitor. Here, the steps (c) to (e) may be performed only when there is a request for delivery from the buyer even if it does not exist in stock or exists in stock.

The veterinary hospital kiosk is provided with a function of receiving the purchaser's card information and outputting a purchase receipt when payment approval information is received from the kiosk management device. In addition to the purchase receipt, it may be set to further output an item exchange table.

Other aspects, features, and advantages than those described above will become apparent from the following drawings, claims, and detailed description of the invention.

According to an embodiment of the present invention, in an animal hospital that provides not only medical services but also product sales services, a kiosk can perform the sales of goods exclusively, minimizing the burden of additional work so that animal hospital workers can concentrate on medical services. It works.

In addition, there is no need to secure supplies to be sold in veterinary hospitals in advance, or to prepare a warehouse to store the secured supplies, and also to minimize the cost of operating expenses in veterinary hospitals because there is no need to hire staff to sell goods. have.

In addition, it is possible to prevent the leakage of personal information by allowing the user to input the delivery address of the purchased product using the kiosk using the user terminal.

1 is a view illustrating a conventional general hospital kiosk.
Figure 2 is a schematic view showing the configuration of a kiosk system for an animal hospital according to an embodiment of the present invention.
Figure 3 is a flow chart showing a method of operating an animal hospital kiosk system according to an embodiment of the present invention.
4 is a diagram illustrating a display screen of a user terminal according to an embodiment of the present invention.
5 is a view schematically showing the configuration of a kiosk system for an animal hospital according to another embodiment of the present invention.

The present invention can be applied to various changes and may have various embodiments, and specific embodiments will be illustrated in the drawings and described in detail in the detailed description. However, this is not intended to limit the present invention to a specific embodiment, it should be understood to include all modifications, equivalents, and substitutes included in the spirit and scope of the present invention.

The terms used in this specification are only used to describe specific embodiments, and are not intended to limit the present invention. Singular expressions include plural expressions unless the context clearly indicates otherwise. In this specification, terms such as “include” or “have” are intended to indicate that a feature, number, step, operation, component, part, or combination thereof described in the specification exists, and that one or more other features are present. It should be understood that the existence or addition possibilities of fields or numbers, steps, operations, components, parts or combinations thereof are not excluded in advance.

In addition, terms such as “… unit”, “… unit”, “… module”, and “… group” described in the specification mean a unit that processes at least one function or operation, which is hardware or software or hardware and software. It can be implemented as a combination of.

In addition, in the description with reference to the accompanying drawings, the same components, regardless of reference numerals, are assigned the same or related reference numerals, and redundant description thereof will be omitted. Hereinafter, in the description of the present invention, when it is determined that detailed descriptions of related known technologies may unnecessarily obscure the subject matter of the present invention, detailed descriptions thereof may be omitted.

2 is a view schematically showing the configuration of a kiosk system for an animal hospital according to an embodiment of the present invention.

Referring to Figure 2, the veterinary hospital kiosk system 200 includes a veterinary hospital kiosk 210 disposed in each veterinary hospital and a kiosk management device 220 connected to each veterinary hospital kiosk 210 through a communication network. can do.

The veterinary hospital kiosk 210 displays product information (eg, product name, price, product image, etc.) on items (eg, feed, nutrition, detergent, clothing, etc.) sold in the animal hospital on a monitor. , Perform payment for the selected item.

The article information displayed on the monitor of the veterinary hospital kiosk 210 is for items designated to be displayed through the veterinary hospital kiosk 210 from the kiosk management apparatus 220, and may be information provided from the kiosk management apparatus 220. You can. Of course, among the items designated by the kiosk management device 220, only information on the items selected by the manager of the corresponding animal hospital may be restricted to be displayed through the corresponding animal hospital kiosk 210.

The veterinary hospital kiosk 210 may be equipped with a card terminal for paying for a product to be purchased by a user. The card terminal may be implemented to insert a credit card, for example, to obtain card information to be paid, or may be implemented to communicate with the user terminal 240 in a short-range wireless communication method. It is natural that the card terminal may include output means for outputting a purchase receipt.

Of course, if the QR code associated with the payment of the cost of the goods selected by the user is displayed on the monitor and the QR code payment method is used in which the user photographs and pays for the QR code using the user terminal 240, the card terminal may be omitted. have.

The veterinary hospital kiosk 210 transmits payment request information (eg, card information and purchase amount information, etc.) to the payment device 230 when card information corresponding to a user-selected item is obtained. Here, the payment device may be, for example, a credit card company server.

In addition, when the payment approval information is received from the payment device 230, the animal hospital kiosk 210 may display a phone number input window on the monitor that requires the user to enter the user's phone number for delivery of purchased items. , Kiosk management device 220 may transmit the input user's phone number and purchase information regarding the product purchased by the user.

The kiosk management device 220 interworks with the animal hospital kiosk 210 disposed at a plurality of locations through a communication network to process delivery of goods purchased by the user.

That is, the kiosk management device 220 manages the goods information to be displayed through the animal hospital kiosk 210 in correspondence with one or more seller devices 250 connected through a communication network, so that the goods information can be displayed through a monitor. Product information corresponding to the animal hospital kiosk 210 is provided. Here, the sales information to be displayed through each animal hospital kiosk 210 may be different depending on the selection of each animal hospital manager.

In addition, when the purchase information and the user's phone number are received from the animal hospital kiosk 210, the kiosk management device 220 generates and transmits a URL message targeting the corresponding phone number, and sends the delivery address from the user terminal 240. It receives input and requests delivery of purchased products to the corresponding seller device 250.

Here, the URL message is a message in which a URL (link address) that can be accessed by a web page of a predetermined Internet address (ie, a web page for entering a delivery address) is included in one area of the message, for example, a text message that is a service of a mobile operator. Alternatively, it may be transmitted to the user terminal 240 using an instant message type, which is a mobile messenger service.

3 is a flowchart illustrating a method for operating an animal hospital kiosk system according to an embodiment of the present invention, and FIG. 4 is a diagram illustrating a display screen of a user terminal according to an embodiment of the present invention.

Referring to FIG. 3, in step 310, the veterinary hospital kiosk 210 disposed in the veterinary hospital displays the article information on the monitor, receives a certain article by the user, and obtains card information for payment of the selected article do.

Each article information may be divided into pre-specified article categories such as, for example, general feeds, prescription foods, nutritional supplements, detergents, and the like, and the price of each article image and the like on the monitor of the animal hospital kiosk 210. This is displayed so that the user can conveniently select the desired product.

Card information can be obtained using a card terminal provided in the animal hospital kiosk 210. Of course, when the animal hospital kiosk 210 is implemented to apply only the QR code payment method, the card payment machine may be omitted.

When the user's item selection is completed and the card information is obtained, the animal hospital kiosk 210 transmits payment request information (for example, card information and purchase amount information, etc.) to the payment device 230 in step 315.

The payment device 230 determines whether the content requested for payment in step 320 is valid, and when the payment request content is valid, transmits payment approval information to the corresponding animal hospital kiosk 210 in step 325.

In step 330, the animal hospital kiosk 210 displays a phone number input window on the monitor that requires the user to enter the user's phone number for delivery of purchased goods.

Thereafter, when the user's phone number is input using a touch screen monitor or the like, in step 335, the veterinary hospital kiosk 210 sends the user's phone number and purchase information regarding the goods purchased by the user to the kiosk management device 220. send.

In step 340, the kiosk management device 220 generates a URL message by referring to the received phone number and purchase information, and transmits the URL message generated in step 345 to the received phone number as a destination. do. Here, the URL message is a message that includes, in one area of the message, a link address that allows a buyer to access a web page (ie, a web page for entering a delivery address) that is pre-designated to enter a delivery address.

When the user terminal 240 receives a URL message (refer to (a) of FIG. 4), and the user clicks the link address in the URL message, the user terminal 240 accesses a web page for entering a delivery address ( b)), and input of the delivery address is performed (step 350).

When the delivery address of the goods is secured, the kiosk management device 220 transmits, at step 355, a goods delivery request including the goods selection information and the delivery address to the seller device 250 of the goods corresponding to the purchase information Thus, the purchased product is processed to be delivered to the delivery address specified by the buyer.

As described above, the user who visited the veterinary clinic can conveniently purchase and deliver the goods that can be purchased at the veterinary clinic using the veterinary clinic kiosk 210, and the veterinary clinic side does not need to be involved in the sale of the goods. It has the advantage of being able to focus on the service.

5 is a view schematically showing the configuration of a kiosk system for an animal hospital according to another embodiment of the present invention.

When compared with the kiosk system for veterinary hospitals described with reference to FIGS. 2 to 4 above, there is a difference that further includes an inventory management device 510 of the veterinary hospital.

That is, the veterinary hospital may be provided with a small amount of goods to be sold or stored and sold, and these stock items may be registered and managed in the stock management device 510. In addition, stock information managed by the stock management device 510 may be registered and managed in the animal hospital kiosk 210.

Therefore, the veterinary hospital kiosk 210 communicates with the inventory management device 510 of the corresponding veterinary hospital when the user selects an arbitrary item to be purchased, receives real-time inventory information, or refers to inventory information that is pre-registered and managed. If only the delivery address does not exist, the delivery address can be received and the product can be delivered to the delivery address entered by the user.

Of course, even if there is inventory in the veterinary hospital, it is natural that the user may select whether the purchased item is to be paid at the veterinary hospital or delivered to the delivery address to be input for the convenience of the buyer.

In this case, if the buyer chooses to receive the goods purchased at the corresponding animal hospital, the veterinary clinic kiosk 210 outputs a product exchange table in addition to the purchase receipt, so that the buyer exchanges the product exchange table and the purchased product at the animal hospital I can do it.

In addition, information about the inventory status (for example, 10 stocks, field payment, etc.) of whether the item to be purchased by the user currently exists in the animal hospital is displayed in advance through a monitor of the animal hospital kiosk 210. Of course, it may be possible to process to facilitate the selection of goods according to the user's purchase purpose.

It is natural that the operation method of the above-described kiosk system for animal hospitals may be performed by an automated procedure according to a time series sequence by a software program built in a digital processing device. The codes and code segments constituting the program can be easily deduced by a computer programmer in the field. In addition, the program is stored in a computer readable media, and read and executed by a computer to implement the method.

Although described above with reference to the embodiments of the present invention, those skilled in the art variously modify the present invention without departing from the spirit and scope of the present invention as set forth in the claims below. And can be changed.

100: kiosk 200: kiosk system for animal hospitals
210: animal hospital kiosk 220: kiosk management device
230: payment device 240: user terminal
250: Seller device 510: Inventory management device

Claims (8)

As a kiosk system for animal hospitals,
It is placed in an animal hospital, displays goods information to enable selection of goods to be sold, performs payment for goods purchase, receives the phone number of the buyer when payment is complete, and obtains the buyer's phone number and purchase information. Animal hospital kiosk for transmission; And
The veterinary hospital kiosk is connected to the veterinary hospital via a communication network, and a URL message is sent to the phone number of the buyer received from the veterinary hospital kiosk, and the veterinary hospital kiosk is delivered to a delivery address provided by a user terminal corresponding to the telephone number. Kiosk system for animal hospitals, including a kiosk management device for requesting the seller device to deliver the goods corresponding to the purchase information received from.
According to claim 1,
The veterinary hospital kiosk communicates with the veterinary hospital's inventory management system in real time or refers to inventory information of the veterinary hospital that has been registered in real time. Kiosk system for veterinary hospitals, characterized in that it displays a guide to the on-site payment on the monitor.
According to claim 2,
The animal hospital kiosk is provided with a card terminal that receives the purchaser's card information and outputs a purchase receipt when payment approval information is received from the kiosk management device.
When the on-site payment of the corresponding product is requested, the veterinary hospital kiosk is set in the card terminal to further output not only the purchase receipt but also a commodity exchange table.
According to claim 1,
The URL message is a message including a link address to a web page for entering a delivery address, and the user terminal uses the link address to provide the delivery address to the web page for entering the delivery address to provide the delivery address to the kiosk management device. Kiosk system for veterinary clinics characterized by being connected.
According to claim 1,
The article information displayed through the veterinary hospital kiosk is limited to article information on articles selected by the administrator of the veterinary hospital among article information provided by the kiosk management apparatus.
As a method of operating a kiosk system for animal hospitals,
(a) displaying the article information on the display unit so that the selection of the article on which the veterinary hospital kiosk is sold is possible;
(b) receiving payment approval information from the payment device by sending payment request information to a payment device for the purchase amount of the item selected for purchase and the card information by the animal hospital kiosk;
(c) the animal hospital kiosk receiving the buyer's phone number from the buyer and transmitting the buyer's phone number and purchase information to the kiosk management device;
(d) the kiosk management apparatus generating a URL message referring to the purchase information, and transmitting the URL message using the phone number as a destination; And
(e) the kiosk management device requesting the seller device to deliver the goods corresponding to the purchase request information to the delivery address provided by the user terminal accessing the web page for entering the delivery address corresponding to the URL message. How to operate the kiosk system for animal hospitals.
The method of claim 6,
The veterinary hospital kiosk communicates with the veterinary inventory management system in real-time to determine whether or not an item corresponding to the purchase information is in stock in the veterinary hospital by referring to inventory information of the veterinary hospital provided in real time or registered in advance. To do; And
If it is present in stock, the veterinary hospital kiosk further includes the step of displaying on the monitor instructions for on-site payment of the item,
A method of operating a kiosk system for an animal hospital, characterized in that the steps (c) to (e) are performed only when there is a request for delivery of the buyer even if it is not in stock or even in stock.
The method of claim 7,
The animal hospital kiosk is provided with a function of receiving the purchaser's card information and outputting a purchase receipt when payment approval information is received from the kiosk management device,
When the on-site payment of the corresponding product is requested, the veterinary hospital kiosk is set up to output an item exchange table as well as the purchase receipt.

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