KR20200021724A - System for providing message service using mobile general directory number and method therreof - Google Patents

Abstract

Disclosed is a message service providing system using a mobile representative number and a method thereof. The system includes a profile management device and a message service providing device. The profile management device manages a mobile representative number subscribed to a mobile representative number service, a receiver group including a plurality of mobile numbers mapped to the mobile representative number, and a service state of the mobile representative number. The message service providing device transmits a text message to the mobile representative number based on the service state of the mobile representative number or transmits the text message to the plurality of mobile numbers in the receiver group mapped to the mobile representative number, when the text message is received with the mobile representative number.

Description

Message service provision system and method using mobile representative number {SYSTEM FOR PROVIDING MESSAGE SERVICE USING MOBILE GENERAL DIRECTORY NUMBER AND METHOD THERREOF}

The present invention relates to a message service providing system using a mobile representative number and a method thereof.

As communication technology advances, calls have become deeply the most common means of communication. Recently, as the number of smartphone users increases, instant messaging services including text have also evolved into a popular means of communication.

In particular, group messages are widely used in the form of 'group chat' because they allow multiple people to send and receive messages at once without sharing their numbers. This is often used for convenient situations, but is difficult to use for corporate or business items.

On the other hand, in the case of SMS (Short Message Service) it is possible to send a large amount of messages over the web, there is a hassle to specify and send a plurality of recipients each time. In this case, since the caller's number is usually a landline number, the message can be sent, but if the caller needs a response to the message, it is difficult to receive the message.

Meanwhile, a representative number service, which is a service that uses a single phone number anywhere in the country by integrating corporate telephone numbers scattered by region into a single representative number, is provided with a wired network-based telephone number such as 1588-xxxx. Is assigned. Therefore, small businesses cannot use their mobile number as a representative number of the business, there is a burden of building equipment such as PBX.

As such, the representative number service up to now does not reflect the work environment in which the mobile terminal replaces the wired terminal, and there is still a limitation in establishing a call center based on the wired network, and in particular, texts in both directions between groups including a large number of members are included. The problem is that you can't send or receive messages.

An object of the present invention is to provide a message service providing system and method using a mobile representative number capable of two-way text transmission and reception with a plurality of recipients mapped to the mobile representative number.

In addition, the present invention provides a system and method for providing a message service using a mobile representative number that can easily perform a survey through two-way text transmission and reception with a plurality of recipients using the mobile representative number.

In addition, the present invention provides a system and method for providing a message service using a mobile representative number that can efficiently perform a meeting notification through two-way text transmission and reception with a plurality of recipients using the mobile representative number.

In addition, the present invention provides a system and method for providing a message service using a mobile representative number which enables efficient communication between group members through two-way text transmission and reception with a plurality of recipients using the mobile representative number.

A system according to one aspect of the invention,

A system for providing a message service through a mobile representative number, comprising: a mobile representative number subscribed to a mobile representative number service, a recipient group including a plurality of mobile numbers mapped to the mobile representative number, and a service state of the mobile representative number A profile management device for managing and when a text message is received at the mobile representative number, the text message is transmitted to the mobile representative number based on the service state of the mobile representative number, or the recipient is mapped to the mobile representative number. And a message service providing apparatus for delivering the text message to a plurality of mobile numbers in a group, respectively.

Here, when the service state of the mobile representative number is activated, the message service providing apparatus delivers the text message to a plurality of mobile numbers in the recipient group, respectively, and the service state of the mobile representative number is inactive. In case, the text message is transmitted to the mobile representative number.

In addition, the profile management apparatus, when the state of the mobile representative number corresponds to the specified situation, the service state of the mobile representative number is set to the active state, and the state of the mobile representative number is out of the specified situation Set the service state of the mobile representative number to the deactivated state, and the situation includes at least one of time, location, and working state.

The message service providing apparatus may include an activation determining unit, a message analyzing unit, and an operation control unit. The activation determining unit may control a service state of the mobile representative number managed by the profile management device under the control of the operation control unit. Determine whether to activate the mobile representative number service based on the message; and the message analyzer determines, by the control of the operation controller, the text message received by the mobile representative number to determine the type of the text message. If it is determined by the activation determining unit that the service state of the mobile representative number is inactive, the operation controller transfers a text message received by the mobile representative number to the mobile representative number or the mobile representative number. Service status for is considered active If so, the text message is delivered to a plurality of mobile numbers in the recipient group mapped to the mobile representative number, and mapped to the mobile representative number and the mobile representative number according to the type of the text message determined by the message analyzer. Text message transmission and reception between a plurality of mobile numbers in the group of recipients.

In addition, the message analyzer determines the type of the text message using the first word in the text of the text message received by the mobile representative number.

In addition, when the type of the text message is a question text message, the operation control unit forwards the question text message to a plurality of mobile numbers in the recipient group mapped to the mobile representative number, respectively, and then receives each of the plurality of mobile numbers. The questionnaire response described in the response message is generated to generate a questionnaire result, and a questionnaire result message describing the generated questionnaire result is transmitted to the mobile representative number.

In addition, the operation control unit generates a result of the question after receiving a response message from all of the plurality of mobile numbers in the recipient group mapped to the mobile representative number.

In addition, when the type of the text message is a notification text message, the operation control unit delivers the notification text message to each of a plurality of mobile numbers in the recipient group mapped to the mobile representative number, and the date and time in the notification text message When the schedule includes a schedule, and after registering and managing the schedule, before the schedule is reached in advance a plurality of alarm messages corresponding to the schedule in the mobile group number and the recipient group mapped to the mobile representative number Pass each to a mobile number.

In addition, when the type of the text message is a comment text message, the operation controller forwards the comment text message to a plurality of mobile numbers in the recipient group mapped to the mobile representative number, respectively, and is received from the plurality of mobile numbers. Deliver the response message to the mobile representative number.

The response message further describes the name or name and title of the subscriber of the mobile number that transmitted the response message.

Message service providing method according to another aspect of the present invention,

A method for providing a message service through a mobile representative number by a service providing system, the method comprising: managing profile information of the mobile representative number, wherein the profile information is mapped to a mobile representative number subscribed to a mobile representative number service and the mobile representative number; A receiver group including a plurality of mobile numbers, and a service state of the mobile representative number; receiving a text message using the mobile representative number as a called number; and the service of the mobile representative number in the profile information. Checking the status, and delivering the text message to the mobile representative number based on the service status of the mobile representative number, or respectively transmitting the text message to a plurality of mobile numbers in a recipient group mapped to the mobile representative number. Including the steps to deliver .

Here, the step of delivering each text message may include, when the service state of the mobile representative number is activated, forwarding the text message to a plurality of mobile numbers in the recipient group, respectively, or the service state of the mobile representative number. If is in the deactivated state, the step of transmitting the text message to the mobile representative number.

The transmitting of the text message to the plurality of mobile numbers in the receiver group may include analyzing the text message received by the mobile representative number and determining the type of the text message. The type is either survey text message, announcement text message or comment text message.

In the determining of the type of the text message, when the type of the text message is determined to be the question text message, the question text message is delivered to a plurality of mobile numbers in the recipient group mapped to the mobile representative number. Receiving a response message transmitted from the plurality of mobile numbers; collecting a questionnaire response described in the response message; generating a questionnaire result; and sending a questionnaire result message including the questionnaire result to the mobile representative number. It further comprises the step of sending.

In the determining of the type of the text message, when it is determined that the type of the text message is the notification text message, the notification text message is delivered to a plurality of mobile numbers in the recipient group mapped to the mobile representative number. Determining whether a schedule including a date and time is included in the notification text message, registering and managing the schedule when the schedule including a date and time is included in the notification text message, Generating a schedule registration completion message indicating that the schedule is completed and transmitting the schedule registration completion message to the mobile representative number;

And before the schedule reaches, forwarding an alarm message corresponding to the schedule to the mobile representative number and a plurality of mobile numbers in the recipient group mapped to the mobile representative number, respectively.

In the determining of the type of the text message, when the type of the text message is determined to be the opinion text message, the opinion text message is delivered to a plurality of mobile numbers in the recipient group mapped to the mobile representative number. Receiving a response message transmitted from a plurality of mobile numbers in the recipient group mapped to the mobile representative number, and forwarding the response message to the mobile representative number.

According to an embodiment of the present invention, a text message may be transmitted to a plurality of users mapped to a mobile representative number in a specific situation, and a response may be obtained. In addition, since a large number of messages can be transmitted or received to a plurality of users to which a mobile representative number is mapped, efficient communication between groups is possible.

In addition, in the existing SMS environment, if only one-way messaging was possible to send a large number of messages to a large number of recipients, using a mapped mobile representative number allows multiple users to send and receive messages in one direction in both directions. Group messaging is made easy in SMS environment that is familiar with.

Therefore, the user does not need to install a separate application or input the names of several users, and since the address book is linked, the mobile number can be transmitted without knowing it. In particular, in the case of the existing instant messenger, it will be highly utilized in work because it is not suitable as a security messenger as a work messenger.

In addition, intelligent SMS enables efficient use of work between departments. Since keywords included in text messages can be recognized and analyzed accordingly, efficient communication can be achieved by utilizing group messaging between departments. For example, if you need to make business-related decisions, the more people you have, the more difficult it is to gather opinions. By using group messaging, you can easily make decisions by automatically gathering the survey results and processing them.

In addition, anonymity is guaranteed even when sending and receiving comments in a text message, so that opinions can be presented more freely, and simple tasks can be made faster and more efficiently than decision making through e-mail or meeting.

In addition, even when you need to deliver a notice during work or meetings can easily register the schedule and can automatically deliver the meeting alarm without notification.

1 is a diagram schematically illustrating an example of using a message service providing system using a mobile representative number according to an embodiment of the present invention.
2 is a detailed block diagram of an apparatus for providing a message service according to an embodiment of the present invention.
3 is a schematic flowchart of a message service providing method using a mobile representative number according to an embodiment of the present invention.
4 is a schematic flowchart of processing of a question text message in a method of providing a message service using a mobile representative number according to an embodiment of the present invention.
5 is a diagram illustrating an example of processing a question text message in a message service providing method using a mobile representative number according to an embodiment of the present invention.
6 is a schematic flowchart of the processing of a notification text message in a message service providing method using a mobile representative number according to an embodiment of the present invention.
7 is a diagram illustrating an example of processing a notification text message in a message service providing method using a mobile representative number according to an embodiment of the present invention.
8 is a schematic flowchart of processing of an opinion text message in a message service providing method using a mobile representative number according to an embodiment of the present invention.
9 is a diagram illustrating an example of processing a comment text message in a message service providing method using a mobile representative number according to an embodiment of the present invention.

DETAILED DESCRIPTION Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art may easily implement the present invention. As those skilled in the art would realize, the described embodiments may be modified in various different ways, all without departing from the spirit or scope of the present invention. In the drawings, parts irrelevant to the description are omitted for simplicity of explanation, and like reference numerals designate like parts throughout the specification.

Throughout the specification, when a part is said to "include" a certain component, it means that it can further include other components, except to exclude other components unless otherwise stated. In addition, the terms “… unit”, “… unit”, “module”, etc. described in the specification mean a unit that processes at least one function or operation, which may be implemented by hardware or software or a combination of hardware and software. have.

The devices described in the present invention are composed of hardware including at least one processor, a memory device, a communication device, and the like, and a program executed in combination with the hardware is stored in a designated place. The hardware has the configuration and performance to implement the method of the present invention. The program includes instructions implementing the method of operation of the present invention described with reference to the drawings, and executes the present invention in combination with hardware such as a processor and a memory device.

In the present invention, the terminal is a mobile station (MS), a mobile terminal (MT), a subscriber station (SS), a portable subscriber station (PSS), a user equipment (UE) It may also refer to an access terminal (AT) and the like, and may include all or some functions of a mobile station, a mobile terminal, a subscriber station, a portable subscriber station, a user device, an access terminal, and the like.

The terminal may be a base station (BS), an access point (AP), a radio access station (RAS), a node B (Node B), an advanced node B (evolved NodeB, eNodeB), a base transceiver station ( A network device such as a base transceiver station (BTS), a mobile multihop relay (MMR) -BS, a 5G NB (gNB), and the like may be connected to a remote server.

In the present invention, the mobile representative number service is a service for providing a mobile number (for example, 010-1400-1234) as a representative number, and the network device maps a call received with the mobile representative number to the mobile representative number as 1: N. Connected to the wired or wireless terminal, or displays the call from the wired and wireless terminal mapped to the mobile representative number 1: N as the mobile representative number (caller ID identifier (CID) to display the mobile representative number).

The present invention may be provided based on a mobile representative number service that can use a personal mobile number as a mobile representative number according to circumstances. The customer using the mobile representative number service is assumed to first open the mobile number, subscribe to an additional service that can use the representative phone service, and register his / her mobile number as the representative phone. It can be changed in various ways according to the subscription policy.

Hereinafter, a message service providing system and method using a mobile representative number according to an embodiment of the present invention will be described.

1 is a diagram schematically illustrating an example of using a message service providing system using a mobile representative number according to an embodiment of the present invention.

Referring to FIG. 1, the message service providing system 10 according to an exemplary embodiment of the present invention includes a message service providing apparatus 100 and a profile management apparatus 200. The message service providing apparatus 100 may be a message server that provides a text message transmission service such as a Short Message Service (SMS) message, a Long Message Service (LMS), or a Multimedia Message Service (MMS) in the profile management apparatus 200 and a communication company system. Is connected to 300.

The profile management apparatus 200 stores a recipient group including a mobile representative number and a plurality of mobile numbers mapped thereto. Here, the recipient group may further store information such as name, title / title, affiliation, etc. corresponding to each mobile number subscriber, and the information may be organization chart information composed of members corresponding to the corresponding mobile number. The information in the recipient group can be newly added, modified, or deleted by an operator or administrator through a separate wired or wireless terminal.

The profile management apparatus 200 may further manage the service state of the mobile representative number. The mobile representative number service state may include an activation state (ON state) and an inactive state (OFF state). When the mobile representative number service state is activated, the message service providing apparatus 100 transmits a message transmitted from the message server 300 to each mobile number of the recipient group mapped to the mobile representative number through the message server 300 again. A corresponding destination terminal 500 (hereinafter, referred to as a called terminal 500 of a recipient group mapped to a mobile representative number). When the mobile representative number service state is in an inactive state, the message service providing apparatus 100 transmits a message transmitted from the message server 300 to the called terminal 500 corresponding to the mobile representative number.

Here, the mobile representative number service state may be set by the mobile representative number holder through an application / web page linked with the profile management apparatus 200. For example, the mobile representative number holder may always set the mobile representative number to be activated or manually turn it on / off only at a desired time.

The mobile representative number holder may set a specific situation of changing the mobile representative number service state of the mobile number through an application / web page linked with the profile management apparatus 200. The mobile number is maintained in the mobile representative number activated state in a specific situation, and the mobile representative number activated state is released (representative number deactivated state) when it is out of the specific situation to operate as a personal mobile number. Here, the specific situation may be, for example, a business time (for example, from 9 am to 6 pm on weekdays) or a time designated as a temporary (for example, from 2 pm to 6 pm on January 2). Alternatively, the specific situation may be a designated condition (eg, work, location), and the profile management apparatus 200 may automatically update the service state of the mobile representative number in association with a device capable of confirming the designated condition. For example, the attendance of the mobile representative number holder is recorded, the terminal of the mobile representative number is connected to the enterprise-dedicated LTE network corresponding to the mobile representative number, connected to / tagging a short-range wireless communication device corresponding to the mobile representative number, Receiving an identification signal corresponding to the mobile representative number from a short range wireless communication device or entering a location corresponding to the mobile representative number, a terminal of the mobile representative number, a company's work record management device, an enterprise dedicated LTE network, and a short range wireless communication At least one of the device and the network device managing the location of the terminal may request the profile management device 200 to update the service status of the mobile representative number (update to the representative number service activation state). In contrast, the profile management apparatus 200 may automatically update the service state of the mobile representative number (update to the representative number service deactivated state) when the terminal of the mobile representative number deviates from a specific situation.

The message service providing apparatus 100 may receive a text message transmitted from the originating terminal 400 to the mobile representative number through the message server 300. At this time, when the calling terminal 400 is a terminal of a subscriber subscribed to the mobile representative number service according to the embodiment of the present invention, the service state of the mobile representative number managed by the profile management apparatus 200 is checked. The message service providing apparatus 100 may receive a text message transmitted from the message server 300 when the mobile representative number service state identified by the profile management apparatus 200 is inactive. To pass). However, when the mobile representative number service state identified by the profile management apparatus 200 is activated, the message service providing apparatus 100 transmits a text message transmitted from the message server 300 to the mobile representative number in the profile management apparatus 200. Transfer to the destination terminal 500 of the recipient group mapped to. Optionally, when the state of the destination terminal 500 of the recipient group mapped to the mobile representative number is managed in the profile management apparatus 200, the text message may be transmitted according to the state of each destination terminal 500.

When the message service providing apparatus 100 delivers the text message transmitted from the message server 300 to the destination terminal 500 of the recipient group mapped to the mobile representative number in the profile management apparatus 200, the message service providing apparatus ( 100 analyzes the text message transmitted from the message server 300 and delivers the text message to the destination terminal 500 of the recipient group mapped to the mobile representative number. For example, the message service providing apparatus 100 analyzes the first word of the text message, determines the type of the text message according to the analysis result, and then the recipient terminal 500 of the recipient group mapped to the mobile representative number as it is. ) Can be delivered. Here, the type of text message may be a survey text message, a notification text message, a comment text message, or the like.

In the case of the survey text message, for example, the first word of the text message is described as 'questionnaire', and the message service providing apparatus 100 may receive the text message from the recipient terminal 500 of the recipient group mapped to the mobile representative number. ), And receives a response message sent from each destination terminal 500. After the response message is received from all the receiving terminals 500 that have received the survey text message, the message service providing apparatus 100 analyzes all the responses and generates a final survey result to transmit the survey result message to the calling terminal 400. Can be. Here, the first word of the text message that determines the questionnaire text message type may be described together with the special text, such as '# survey'.

In the case of a notification text message, for example, the first word of the text message is described as 'notice', and the message service providing apparatus 100 may receive the text message as the called terminal of the recipient group mapped to the mobile representative number. 500), and if the date and time are described in the notice, the date and time are stored and managed as a schedule, and the notice content is also stored and managed together. Minutes in advance, a reservation message transmission function may be provided to deliver an alarm message including a notification content to the destination terminal 500 of the calling terminal 400 and the recipient group mapped to the mobile representative number. Here, the first word of the text message that determines the type of the known text message may be described together with the special characters such as '#notice'.

In the case of the opinion text message, for example, the first word of the text message is described as 'comment', the message service providing apparatus 100 is the recipient terminal of the recipient group of the recipient group mapped to the mobile representative number as it is ( 500, and a response message describing the opinion of the opinion text message may be received from the called terminal 500. Of course, such a response message may not be received. If the response message is received from the specific destination terminal 500, the message service providing apparatus 100 checks the name of the subscriber of the destination terminal 500 that transmitted the response message in the profile management apparatus 200 and displays the response message in the response message. To transmit to the calling terminal (400). At this time, since there may be a person with the same subscriber's name, department or position information may also be displayed. In addition, the first word of the text message that determines the type of the comment text message may be described together with the special character such as '# comment'.

Various types of text messages may be used in addition to the text message types of 'question', 'notice' and 'opinion'.

As such, in an embodiment of the present invention it is possible to send a text message to a number of recipients mapped to a mobile representative number in a particular situation and obtain a desired response thereto. In addition, since a mobile representative number can be transmitted and received with a large number of recipients mapped to it, efficient communication between groups is possible.

Hereinafter, the message service providing apparatus 100 will be described in detail with reference to the accompanying drawings.

2 is a detailed block diagram of a message service providing apparatus 100 according to an embodiment of the present invention.

As shown in FIG. 2, the apparatus 100 for providing a message service according to an embodiment of the present invention may include an activation determining unit 110, a message analyzing unit 120, a searching unit 130, a message generating unit 140, The schedule manager 150 and the operation controller 160 are included.

The activation determining unit 110 determines whether to activate the mobile representative number service according to the service state of the mobile representative number managed by the profile management apparatus 200 under the control of the operation controller 160.

The message analyzer 120 determines the type of the text message by analyzing the content, that is, the text described in the text message transmitted from the message server 300, under the control of the operation controller 160. For example, the message analyzer 120 may use the first word of the text described in the text message to determine whether the text message is a 'question' text message, a 'notice' text message, or a 'comment' text message. To judge.

In addition, when the type of the text message is a 'notice' text message, the message analyzer 120 determines whether a date and time are included by analyzing the remaining text except for the 'notice', and the date and time are included. If so, identify the date and time it is included in.

The searcher 130 searches and acquires all mobile numbers of the recipient group mapped by the profile management apparatus 200 with respect to the mobile representative number from which the text message is received, under the control of the operation controller 160.

The message generator 140 generates a response message for the text message received with the mobile representative number. For example, when the text message type is a 'survey' text message, the message generator 140 receives a response message from the destination terminal 500 of the recipient group mapped to the mobile representative number receiving the survey text message. Afterwards, a text message describing the result of the response to the questionnaire may be generated. In addition, the message generator 140 may generate a text message indicating that the schedule for the date and time is registered when the text message type is a 'notice' text message and a date and time are included in the text message. In addition, an alarm message for notifying the contents of the notification in advance may be generated a few minutes before the registered schedule. In addition, when the text message type is a 'comment' text message, the message generating unit 140 responds after receiving a response message from the destination terminal 500 of the recipient group mapped to the mobile representative number receiving the comment text message. A response message may be generated by adding a subscriber's name or name and title of the subscriber terminal 500 which has transmitted the message into the response message.

If the type of text message analyzed by the message analyzer 120 is a 'notice' text message and the date and time are detected from the text message, the schedule manager 150 registers and manages the identified date and time as a schedule. . In addition, the schedule manager 150 may give an alarm to the operation controller 160 for the schedule in advance, for example, a few minutes before the registered schedule.

The operation controller 160 receives the text message received by the mobile representative number from the message server 300, and determines whether to activate the mobile representative number through the activation determination unit 110.

If the mobile representative number service state is inactive, the operation controller 160 transmits the text message received from the message server 300 to the message server 300 so that the text message is transmitted to the mobile representative number as it is.

However, when the mobile representative number service state is activated, the operation controller 160 analyzes the type of the text message through the message analyzer 120 for the text message received from the message server 300 as the mobile representative number.

When the type of the text message analyzed by the message analyzer 120 is a “question” text message, the operation controller 160 may be a called terminal of a recipient group mapped to the mobile representative number obtained through the searcher 130. The text message server 300 transmits the questionnaire text message to the message server 300.

When the response message for the question text message is received from all the destination terminals 500 of the receiver group receiving the question message, the operation controller 160 collects the responses described in the response message and generates a response result. The generation unit 140 generates a response message describing the result of the response to the questionnaire and transmits the response message to the message server 300 to be transmitted to the calling terminal 400 which has transmitted the text message to the mobile representative number. Optionally, the operation controller 160 presets a threshold time at which a response message for a question text message is received from all destination terminals 500 of the recipient group, and receives more response messages when the preset threshold time is exceeded. Instead, only the response message received within the threshold time can be used to generate the response result.

Meanwhile, when the type of the text message analyzed by the message analyzer 120 is a 'notice' text message, the operation controller 160 receives a call from the recipient group mapped to the mobile representative number obtained through the searcher 130. The notification text message is transmitted to the message server 300 so that the notification message can be transmitted to the terminal 500. In addition, when the date and time are determined by the message analyzer 120, the operation controller 160 registers a schedule for the date and time found through the schedule manager 150, and text message for completion of schedule registration. Is generated through the message generator 140 and transmitted to the message server 300 to be transmitted to the originating terminal 400 of the mobile representative number, and when the alarm comes from the schedule manager 150 in advance before the registered schedule, the schedule text message As well as the transmitting terminal 400 is transmitted to the message server 300 so that the notification text message registered as a schedule to the destination terminal 500 of the recipient group mapped to the mobile representative number can be transmitted as an alarm message as a whole.

In addition, when the type of the text message analyzed by the message analyzer 120 is a 'comment' text message, the operation controller 160 receives the recipient group mapped to the mobile representative number obtained through the search unit 130. The opinion text message is transmitted to the message server 300 so that the text message can be transmitted to the terminal 500. Thereafter, the operation controller 160 receives a response message describing its opinion from the receiving terminal 500 that has received the opinion text message, and then receives the subscriber name or subscriber of the receiving terminal 500 through the message generating unit 140. It generates a response message added with the name and job title is transmitted to the message server 300 to be transmitted to the originating terminal 400 of the mobile representative number. This is because the number of sender and receiver is the same with one mobile number, so it is difficult to distinguish the sender of the message. Therefore, the sender's name is displayed in the contents of the reply message by referring to the original caller number. For sake. Through this, the group can freely exchange opinions through text messages in groups such as small groups.

Hereinafter, a message service providing method using a mobile representative number according to an embodiment of the present invention will be described with reference to the accompanying drawings.

Before the description, a subscriber having a mobile number, for example, '010-1400-1234' is subscribed to the mobile representative number service according to the embodiment of the present invention, and thus, the mobile representative number, that is, '010-1400-1234'. The text message transmitted is assumed to be delivered to the message service device 100 by the message server 300.

First, the service method according to the mobile representative number service state will be described.

3 is a schematic flowchart of a message service providing method using a mobile representative number according to an embodiment of the present invention. The message service providing method in FIG. 3 is performed by the message service providing apparatus 100 described with reference to FIGS. 1 and 2.

Referring to FIG. 3, a text message transmitted from the calling terminal 400 to the mobile representative number is received (S100).

The message service providing apparatus 100 determines a service activation state through the profile management apparatus 100 with respect to the mobile representative number corresponding to the received text message (S110).

If the service state of the mobile representative number is activated, the received text message is analyzed (S120) to determine the type of the received text message (S130). For example, the text of the received text message is analyzed, specifically, the first word of the text is analyzed, and the type of text message received through the first word is identified. For example, if the first word is a questionnaire, the type is a questionnaire text message, if the announcement is a notice text message, and if the comment is a comment text message. In addition, special characters such as '#' can be included in the first word so that type analysis can be easily performed.

Thereafter, a service operation according to the identified type of text message is performed (S140).

However, if it is determined in the step S110 that the service state of the mobile representative number is inactive, since the received text message is a text message received by the mobile representative number individual, the text message is transmitted to the personal mobile representative number (S150). ).

Hereinafter, the service operation according to the type in step S140 will be described in detail.

First, an example in which the text message type is a survey text message will be described.

4 is a schematic flowchart of processing of a question text message in a method of providing a message service using a mobile representative number according to an embodiment of the present invention.

Referring to FIG. 4, as described above, the type of question text message is determined through analysis of the received text message, and then an operation according to the identified type is performed (S200).

First, all the mobile numbers in the recipient group mapped to the mobile representative number are obtained through the profile management apparatus 200 (S210).

Next, the type of questionnaire text message grasped is transmitted to the destination terminal 500 of all the mobile numbers obtained in the step S210 (S220).

Thereafter, it is determined whether a response message to the questionnaire message is received from the destination terminal 500 of all the mobile numbers obtained in the step S210 (S230).

When the response message for the questionnaire message is received from the destination terminal 500 of all the mobile numbers obtained in the step (S210), the response included in the response message is collected to generate a questionnaire result (S240), and the questionnaire result is described. The survey result message is generated and transmitted to the calling terminal 400 of the mobile representative number that has transmitted the question text message (S250). Referring to FIG. 4, an operation example when the received text message is a survey text message is illustrated. Referring to FIG. 5, a text message 601 transmitted from a mobile representative number service subscriber terminal, that is, a calling terminal 400, to a mobile representative number, ie, '010-1400-1234', that is, a message service providing apparatus 100. Since the first word in the text message received as the mobile representative number, that is, '010-1400-1234' is 'questionnaire', the type corresponds to the questionnaire text message. In addition, it can be seen that the survey result messages 602 and 603 generated by collecting responses to the question text message are transmitted by the message service providing apparatus 100 and received by the calling terminal 400. In this case, the survey result message may include a result message 602 indicating the questionnaire result and a message 603 explaining the questionnaire result. Herein, the message 603 for explaining the questionnaire result may be preset in response to the schedule questionnaire.

Next, an example in which the text message type is a known text message will be described.

6 is a schematic flowchart of the processing of a notification text message in a message service providing method using a mobile representative number according to an embodiment of the present invention.

Referring to FIG. 6, as described above, a type of a known text message is determined through analysis of the received text message, and then an operation according to the identified type is performed (S300).

First, all the mobile numbers in the recipient group mapped to the mobile representative number are obtained through the profile management apparatus 200 (S310).

Next, the type known notification text message is transmitted to the destination terminal 500 of all the mobile numbers obtained in the step (S310) (S320).

Thereafter, it is checked whether a date and time, that is, a schedule is included in the notification text message (S330).

If the notification is a date and time schedule is included in the notification text message, the included date and time is identified (S340), registered as a schedule (S350), and generates a schedule registration complete text message to the calling terminal of the mobile representative number ( 400 and transmits (S360).

Thereafter, before the date and time corresponding to the registered schedule arrives, for example, a few minutes before (S370), the caller terminal 400 of the mobile representative number as a notification text message corresponding to the registered schedule is an alarm message. Of course, all the mobile number obtained in step S310 is transmitted to the destination terminal 500 (S380).

Referring to FIG. 7, an operation example when the received text message is a known text message is illustrated. Referring to FIG. 7, a text message 701 transmitted from a mobile representative number service subscriber terminal, that is, a calling terminal 400, to a mobile representative number, ie, '010-1400-1234', that is, a message service providing apparatus 100. Since the first word is a 'notice' in the text message received as the mobile representative number, that is, '010-1400-1234', the type corresponds to the notification text message. Since the notification text message includes a date of June 20 and a time of 16:00, after registering a schedule of June 20 at 16:00, a message 702 indicating completion of schedule registration is displayed in the message service providing apparatus 100. It can be seen that the transmission is received by the originating terminal 400. Thereafter, a few minutes before the registered schedule, in the example of FIG. 7, an alarm text message 703 notifying the notification content is transmitted by the message service providing apparatus 100 and received by the calling terminal 400. Can be. Of course, such an alarm text message will be naturally transmitted to the destination terminal 500 of the recipient group mapped to the mobile representative number.

Next, an example is described in which the text message type is a comment text message.

8 is a schematic flowchart of processing of an opinion text message in a message service providing method using a mobile representative number according to an embodiment of the present invention.

Referring to FIG. 8, as described above, the type of the comment text message is determined through analysis of the received text message, and then an operation according to the identified type is performed (S400).

First, all the mobile numbers in the recipient group mapped to the mobile representative number are obtained through the profile management apparatus 200 (S410).

Next, the type of the opinion text message grasping the type is transmitted to the destination terminal 500 of all the mobile numbers obtained in the step S410 (S420).

Thereafter, it is determined whether a response text message including a comment is received from the destination terminal 500 receiving the comment text message transmitted in step S420 (S430).

When the response text message is received from the specific terminating terminal 500, after confirming the name or name and position of the subscriber of the specific terminating terminal 500 (S440), and configured to add the confirmed name or name and position to the response message ( S450), the configured response message is transmitted only to the originating terminal 400 of the mobile representative number, or the incoming text message transmitted from the mobile number in the recipient group mapped to the calling terminal 400 and the mobile representative number of the mobile representative number The terminal 500 transmits to the destination terminal 500 of the remaining mobile number (S460).

From the response message reception step S430 to the response message delivery step S460, the response message is repeatedly performed every time a response message is received. Referring to FIG. 9, an operation example when the received text message is an opinion text message is illustrated. 9, a text message 801 transmitted from a mobile representative number service subscriber terminal, that is, a calling terminal 400, to a mobile representative number, ie, '010-1400-1234', that is, a message service providing apparatus 100. Since the first word is 'comment' in the text message received as the mobile representative number, that is, '010-1400-1234', it can be seen that the type corresponds to the comment text message. In addition, the name or name and title of the subscriber of the destination terminal 500 that has transmitted the response message by the message service providing apparatus 100 that has received the response message from each destination terminal 500 receiving the opinion text message, for example, , 'Kim team leader', 'Park Dae-ri', 'Hwagwajang', etc. response message (802, 803, 804) is further transmitted from the message service providing apparatus 100 received by the mobile terminal number of the calling terminal 400 It can be seen that.

On the other hand, in the above description has been described as only sending a response message further configured to add the name or name and title of the subscriber of the destination terminal 500 that sent the response message, but in order to ensure the anonymity of the person presenting the feedback response message It may not add the name or name and position of the subscriber to the destination terminal 500 transmitted.

As such, according to an embodiment of the present invention, a text message may be transmitted to a plurality of users mapped to the mobile representative number in a specific situation, and a response may be obtained. In addition, since a large number of messages can be transmitted or received to a plurality of users to which a mobile representative number is mapped, efficient communication between groups is possible.

In addition, in the existing SMS environment, if only one-way messaging was possible to send a large number of messages to a large number of recipients, using a mapped mobile representative number allows multiple users to send and receive messages in one direction in both directions. Group messaging is made easy in SMS environment that is familiar with.

Therefore, the user does not need to install a separate application or input the names of several users, and since the address book is linked, the mobile number can be transmitted without knowing it. In particular, in the case of the existing instant messenger, it will be highly utilized in work because it is not suitable as a security messenger as a work messenger.

In addition, intelligent SMS enables efficient use of work between departments. Since keywords included in text messages can be recognized and analyzed accordingly, efficient communication can be achieved by utilizing group messaging between departments. For example, if you need to make business-related decisions, the more people you have, the more difficult it is to gather opinions. By using group messaging, you can easily make decisions by automatically gathering the survey results and processing them.

In addition, anonymity is guaranteed even when sending and receiving comments in a text message, so that opinions can be presented more freely, and simple tasks can be made faster and more efficiently than decision making through e-mail or meeting.

In addition, even when you need to deliver a notice during work or meetings can easily register the schedule and can automatically deliver the meeting alarm without notification.

In addition to the examples mentioned above, if the function of analyzing and processing the keywords of the message is used, communication in the business confined to the call and the mail will be further extended to the mobile work environment.

The embodiments of the present invention described above are not only implemented through the apparatus and the method, but may also be implemented through a program for realizing a function corresponding to the configuration of the embodiments of the present invention or a recording medium on which the program is recorded.

Although the embodiments of the present invention have been described in detail above, the scope of the present invention is not limited thereto, and various modifications and improvements of those skilled in the art using the basic concepts of the present invention defined in the following claims are also provided. It belongs to the scope of rights.

Claims (16)

As a system for providing a message service through the mobile representative number,
A mobile representative number subscribed to a mobile representative number service, a recipient group including a plurality of mobile numbers mapped to the mobile representative number, and a profile management device for managing a service state of the mobile representative number; and
When the text message is received by the mobile representative number, the text message is transmitted to the mobile representative number based on the service state of the mobile representative number, or to a plurality of mobile numbers in the recipient group mapped to the mobile representative number. Message service providing device for delivering each text message
System comprising a. In claim 1,
The message service providing apparatus,
When the service state of the mobile representative number is activated, the text message is delivered to a plurality of mobile numbers in the recipient group, respectively.
When the service state of the mobile representative number is inactive, transferring the text message to the mobile representative number,
system. In claim 2,
The profile management device,
If the state of the mobile representative number corresponds to the specified situation, the service state of the mobile representative number is set to the active state, and if the state of the mobile representative number is out of the specified situation, the service state of the mobile representative number Set to the deactivated state,
The situation includes at least one of time, location, work status,
system. In claim 1,
The message service providing apparatus includes an activation determining unit, a message analyzing unit, and an operation control unit,
The activation determining unit, under the control of the operation control unit, determines whether to activate the mobile representative number service on the basis of the service state of the mobile representative number managed by the profile management device,
The message analyzer, under the control of the operation controller, analyzes the text message received by the mobile representative number and determines the type of the text message.
The operation control unit,
As a result of the determination by the activation determining unit, if it is determined that the service state of the mobile representative number is inactive, the text message received by the mobile representative number is transferred to the mobile representative number, or the service state of the mobile representative number is If it is determined that the active state, and each of the text message to the plurality of mobile numbers in the recipient group mapped to the mobile representative number,
Controlling text message transmission and reception between the mobile representative number and a plurality of mobile numbers in a recipient group mapped to the mobile representative number according to the type of the text message determined by the message analyzer;
system. In claim 4,
The message analyzer determines the type of the text message using the first word in the text of the text message received by the mobile representative number.
system. In claim 4,
If the type of text message is a survey text message,
The operation control unit forwards the question text message to a plurality of mobile numbers in a recipient group mapped to the mobile representative number, and then generates a questionnaire result by collecting questionnaires written in response messages received from the plurality of mobile numbers, respectively. And, to send a questionnaire results message containing the generated questionnaire results to the mobile representative number,
system. In claim 6,
The operation control unit generates the survey result after receiving a response message from all of the plurality of mobile numbers in the recipient group mapped to the mobile representative number,
system. In claim 4,
If the type of text message is a notification text message,
The operation control unit delivers the notification text message to a plurality of mobile numbers in a recipient group mapped to the mobile representative number, respectively.
If a schedule including a date and time is included in the notification text message, after registering and managing the schedule, the mobile representative number and the mobile representative may generate an alarm message corresponding to the schedule before the schedule is reached. To each of a number of mobile numbers in the recipient group mapped to the number,
system. In claim 4,
If the type of text message is a comment text message,
The operation controller transfers the opinion text message to a plurality of mobile numbers in the recipient group mapped to the mobile representative number, and then transfers a response message received from the plurality of mobile numbers to the mobile representative number.
system. In claim 9,
The response message further describes the name or name and title of the subscriber of the mobile number that transmitted the response message,
system. As a service providing system provides a message service through a mobile representative number,
Managing profile information of the mobile representative number, wherein the profile information includes a mobile representative number subscribed to a mobile representative number service, a recipient group including a plurality of mobile numbers mapped to the mobile representative number, and the mobile representative number. Contains service status ―,
Receiving a text message using the mobile representative number as a called number;
Confirming a service state of the mobile representative number in the profile information, and
Delivering the text message to the mobile representative number based on the service status of the mobile representative number, or forwarding the text message to a plurality of mobile numbers in a recipient group mapped to the mobile representative number, respectively;
Comprising a message service. In claim 11,
Delivering each of the text messages,
When the service state of the mobile representative number is activated, the text message is delivered to a plurality of mobile numbers in the recipient group, respectively, or
If the service state of the mobile representative number is inactive, transferring the text message to the mobile representative number;
How to provide a message service. In claim 12,
The process of delivering each text message to a plurality of mobile numbers in the recipient group may include:
Determining the type of the text message by analyzing the text message received at the mobile representative number;
Including;
The type of text message is one of a poll text message, announcement text message, or comment text message,
How to provide a message service. In claim 13,
In the determining of the type of the text message, if it is determined that the type of the text message is the survey text message,
Forwarding the survey text message to a plurality of mobile numbers in a recipient group mapped to the mobile representative number, respectively;
Receiving response messages sent from the plurality of mobile numbers,
Generating a survey result by collecting the survey responses described in the response message; and
Transmitting a questionnaire result message including the questionnaire result to the mobile representative number
Further comprising a message service providing method. In claim 13,
In the determining of the type of the text message, if it is determined that the type of the text message is the notification text message,
Forwarding the notification text message to a plurality of mobile numbers in a recipient group mapped to the mobile representative number, respectively;
Determining whether a schedule including a date and time is included in the notification text message;
Registering and managing a schedule when a schedule including a date and time is included in the notification text message,
Generating a schedule registration completion message indicating that the schedule is completed and transmitting the schedule registration completion message to the mobile representative number;
Transmitting an alarm message corresponding to the schedule in advance to the mobile representative number and a plurality of mobile numbers in the recipient group mapped to the mobile representative number before the schedule is reached;
Further comprising a message service providing method. In claim 13,
In the determining of the type of the text message, if it is determined that the type of the text message is the opinion text message,
Forwarding the opinion text message to a plurality of mobile numbers in a recipient group mapped to the mobile representative number, respectively;
Receiving a response message sent from a plurality of mobile numbers in the recipient group mapped to the mobile representative number; and
Delivering the response message to the mobile representative number
Comprising a message service.

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