KR20200011622A - Automatic kiosk platform and drive-through ordering method using same - Google Patents

Abstract

Disclosed is a drive-through ordering method using an unmanned kiosk platform linked with a member information server. The drive-through ordering method comprises the steps of: recognizing the license number of a vehicle by a first license number automatic-recognition (LPR) device; setting an order management unit to be in an order waiting state based on the license number recognized by a service terminal; allowing the service terminal to receive, from a member information server, order information and member information corresponding to the license number; changing the order management unit from the order waiting state to an order starting state based on the license number recognized by the service terminal; displaying an advertisement according to the order information or the member information by first digital signage; allowing the service terminal to change the order management unit from the order starting state to an order-completed state based on the order information; displaying, by the first digital signage, a message guiding the vehicle to move to a pickup location for an ordered product; allowing a second LPR device to recognize the license number of the vehicle and transmit the recognized license number to the service terminal when the vehicle passes through an exit; allowing the service terminal to check whether to pick up the product based on the recognized license number; and allowing an automatic payment processing unit within the service terminal to automatically perform payment by using payment information connected to the recognized license number when making an on-site order; and displaying, by second digital signage, a payment completion screen and an advertisement received from an advertisement content transmitting unit and the automatic payment processing unit while the automatic payment is completed. The present invention enables simple automatic payment with user′s registered payment information.

Description

Unmanned kiosk platform and how to order drive through it {AUTOMATIC KIOSK PLATFORM AND DRIVE-THROUGH ORDERING METHOD USING SAME}

The present disclosure relates to an unmanned kiosk platform and a drive through order method using the same. More specifically, the drive through which can automatically perform a payment through only payment information linked to a vehicle number based on an unmanned kiosk platform and an automatic payment system. It is about how to order.

In drive-through stores where you can buy coffee and other fast foods, the average number of drive-through latencies is increasing due to an increase in customers. In particular, during times when customers flock, such as lunch or dinner, ordering times and waiting times are longer, and errors that make products different from those ordered may increase.

In addition, as more franchisees want to adopt drive-through ordering, the costs associated with the facilities and staff that operate their stores will increase. Therefore, in the drive-through ordering method, it is necessary to automate the operation method to reduce the operating time and cost.

Meanwhile, in order to automate various services, an unmanned kiosk that a user can order through a machine has been increasing.

For example, license plate recognition (LPR) technology is used in unmanned kiosks used for vehicle related services. LPR technology is composed of a camera, an industrial controller, and the like, by photographing and recognizing a license plate, and is a technology capable of monitoring the operation of a vehicle in real time. Since the vehicle number automatic recognition system can search for member information based on the recognized vehicle number and can automatically provide a vehicle related service according to the member information, it is used in fields such as a parking pass.

Here, the kiosk generally refers to an unmanned payment terminal installed in a drive through, a movie theater, etc. as a touch screen type information delivery system. Kiosk can help reduce labor costs because it can perform various functions to realize industrial automation through unmanned service work, and replace the built-in software for new use.

In the present disclosure, in the drive-through order method, an order can be ordered through an unmanned kiosk, and automatic payment is made using a recognized vehicle number and payment information registered in a member information server without executing a separate payment at a store. Accordingly, it is an object of the present invention to provide a method and system that can conveniently and quickly drive-through orders.

The objects of the present invention are not limited to the above-mentioned objects, and other objects and advantages of the present disclosure which are not mentioned above can be understood by the following description, and will be more clearly understood by the embodiments of the present disclosure. In addition, it will be readily appreciated that the objects and advantages of the present disclosure may be realized by the means and combinations thereof indicated in the claims.

According to an embodiment of the present disclosure, a drive-thru ordering method using an unmanned kiosk platform linked with a member information server may include recognizing a vehicle number of a vehicle by a first LPR device. Step, setting the order management unit in the order waiting state based on the vehicle number recognized by the service terminal, receiving the order information and member information corresponding to the vehicle number from the member information server by the service terminal, to the service terminal Changing the order management unit from the order standby state to the order start state based on the recognized vehicle number, displaying the advertisement according to the order information or member information by the first digital signage, and displaying the order information by the service terminal. Changing the order management unit from the order start state to the order complete state based on the first digital signage. Displaying a message for guiding the user to move to the place where the ordered product is picked up, recognizing the vehicle number of the vehicle when the vehicle passes through the gate by the second LPR device, and transmitting the recognized vehicle number to the service terminal; Checking whether the product is picked up based on the recognized vehicle number in the service terminal, and performing automatic payment using the payment information connected to the recognized vehicle number in the automatic payment processing unit in the service terminal when an on-site order is executed; The method may include displaying the payment completion screen and the advertisement received from the advertisement content transmitter and the automatic payment processor at the same time as the automatic payment is completed.

According to another embodiment of the present disclosure, an unmanned kiosk platform linked with a member information server may include a first LPR device that recognizes a vehicle number of a vehicle that is located at an entrance and passes through the entrance, based on the recognized vehicle number, A first digital signage for displaying advertisements according to the order information or the member information confirmed by the member information server, and for recognizing the vehicle number of the vehicle located at the exit and passing through the exit; And a second digital signage displaying an advertisement based on the vehicle information recognized by the second LPR device and the second LPR device.

 According to various embodiments of the present disclosure, a user may easily and conveniently perform a field order through an unmanned kiosk installed in a store as well as a drive through order method in which a user picks up at a store after ordering and paying in advance with a portable device. . In addition, without using the existing payment means, based on the vehicle number recognition, it is possible to simply and automatically pay with the registered payment information of the user.

The effects of the present disclosure are not limited to the above-mentioned effects, and other effects not mentioned will be clearly understood by those skilled in the art from the description of the claims.

Embodiments of the present disclosure will be described with reference to the accompanying drawings, which will be described below, wherein like reference numerals denote similar elements, but are not limited thereto.
1 is a diagram schematically illustrating a drive through ordering system using an unmanned kiosk platform according to an embodiment of the present disclosure.
2 is a block diagram illustrating a configuration of an unmanned kiosk platform according to an embodiment of the present disclosure.
3 is a block diagram illustrating a configuration of a license plate recognition (LPR) device according to an embodiment of the present disclosure.
4 is a block diagram illustrating a configuration of a digital signage according to an embodiment of the present disclosure.
5 is a block diagram illustrating a configuration of a service terminal according to an embodiment of the present disclosure.
6 is a block diagram showing the configuration of a member information server according to an embodiment of the present disclosure.
7 is a flowchart of a drive through ordering method using an unmanned kiosk according to an embodiment of the present disclosure.
8 is a flowchart illustrating a method of receiving member information from a member information server by a service terminal according to an embodiment of the present disclosure and confirming an order status.
9 is a flowchart of a method for displaying an order history or receiving an order through a first digital signage according to an embodiment of the present disclosure.

Hereinafter, exemplary embodiments of the present disclosure will be described in detail with reference to the accompanying drawings. However, in the following description, when there is a risk of unnecessarily obscuring the subject matter of the present disclosure, a detailed description of well-known functions and configurations will be omitted.

In the accompanying drawings, the same or corresponding components are given the same reference numerals. In addition, in the following description of the embodiments, it may be omitted to repeatedly describe the same or corresponding components. However, even if the description of the component is omitted, it is not intended that such component is not included in any embodiment.

According to one embodiment of the present disclosure, an unmanned kiosk platform and a drive through ordering system and method using the same are provided. The unmanned kiosk platform may include a license plate recognition (LPR) device and a digital signage. For example, the first unmanned kiosk platform installed at the entrance of the drive through store may recognize the vehicle number of the vehicle entering the vehicle and transmit it to the service terminal. The service terminal may check the member information and / or the order information of the vehicle driver in association with the vehicle information server based on the received vehicle number. The service terminal executes a product order based on the confirmed member and order information, and the unmanned kiosk platform may display an advertisement associated with the member information or the order information and guide the vehicle to move to the product pickup location. Meanwhile, another unmanned kiosk platform may be installed at the exit of the drive-through store. The unmanned kiosk platform at the exit may re-recognize the vehicle number of the vehicle, display an advertisement based on the confirmed member information or order information, and execute automatic payment for the product purchased by the vehicle driver.

1 is a diagram illustrating a drive through ordering system using an unmanned kiosk platform according to an embodiment of the present disclosure. Referring to FIG. 1, a drive through ordering system 100 according to an embodiment of the present disclosure may include a first unmanned kiosk platform 200_1 installed at an entrance of a drive through store and a second unmanned kiosk installed at an exit. The service terminal 500 interoperates with the platform 200_2, the first unmanned kiosk platform 200_1, and the second unmanned kiosk platform 200_2 to perform order management in a store. In addition, the system 100 is interlocked with the first unmanned kiosk platform (200_1), the second unmanned kiosk platform (200_2) and the service terminal 500, the member information server 600 for managing member information and order information It may further comprise.

According to an embodiment, the first unmanned kiosk platform 200_1 may include a first LPR device 300_1 that recognizes a vehicle number of a vehicle passing through an entrance. When the first LPR device 300_1 recognizes the number of the vehicle passing through the entrance, the service terminal 500 sets the order management unit (not shown) to the order standby state. The first unmanned kiosk platform 200_1 transmits the recognized vehicle number to the member information server 600. Meanwhile, the member information server 600 transmits order information and member information corresponding to the vehicle number to the service terminal 500. The service terminal 500 changes the order management unit from the order wait state to the order start state based on the vehicle number.

In addition, the first unmanned kiosk platform 200_1 may include a first digital signage 400_1 capable of displaying an advertisement or displaying a vehicle movement guidance message. The first digital signage 400_1 displays an advertisement according to the order information or member information.

The service terminal 500 changes the order management unit from the order start state to the order complete state based on the order information. In addition, the first digital signage 400_1 displays a message for guiding the vehicle to move to the pickup location of the ordered product.

According to an embodiment, the second unmanned kiosk platform 200_2 may include a second LPR device 300_2 that recognizes a vehicle number of a vehicle passing through the exit, and a second digital signage 400_2 that displays an advertisement. It may include. The second LPR device 300_2 transmits the recognized vehicle number to the service terminal 500. In addition, the second digital signage displays an advertisement in accordance with the order information or the member information.

2 is a block diagram of an unmanned kiosk platform 200 according to an embodiment of the present disclosure. The unmanned kiosk platform 200 may be used as either the first unmanned kiosk platform 200_1 or the second unmanned kiosk platform 200_2.

According to an embodiment of the present disclosure, the unmanned kiosk platform 200 recognizes a vehicle number of a vehicle entering a drive through store and displays an order history and a menu. To this end, the unmanned kiosk platform 200 includes an LPR device 300 that photographs a vehicle license plate of an entry vehicle and a digital signage 400 that receives a member's order details and menus and displays them to members. Can be. Alternatively or additionally, the unmanned kiosk platform 200 may include a breaker 216 connected to the LPR device 300.

The LPR apparatus 300 recognizes the vehicle number by photographing the license plate of the entering vehicle, and displays the display of the digital signage 400 according to the member information inquired by the member information server 600 based on the recognized vehicle number. The content received from the service terminal 500 may be displayed on the 210.

The display 210 of the digital signage 400 includes a first display portion 212 capable of displaying the current order history, and a member's query in the member database (not shown) of the service terminal 500. It may include a second display portion 214 that may represent consumer-specific advertising based on past order history and preferences,

3 is a block diagram of an LPR apparatus 300 according to an embodiment of the present disclosure. The LPR device 300 may be used as either the first LPR device 300_1 or the second LPR device 300_2 shown in FIG. 1. The LPR device 300 may include an LPR display unit 310, a vehicle detection unit 320, an LPR control unit 330, an LPR communication unit 340, and a camera 350. The LPR control unit 330 controls operations of the LPR display unit 310, the vehicle detection unit 320, the LPR communication unit 340, and the camera 350.

According to an embodiment of the present disclosure, the camera 350 photographs the vehicle number of the entry vehicle, and the vehicle detection unit 320 recognizes the text corresponding to the vehicle number from the image of the vehicle number photographed by the camera 350. Can be. The vehicle detecting unit 320 may use an appropriate image recognition algorithm to recognize the vehicle number from the image of the vehicle number. The vehicle detector 320 may transmit the recognized vehicle number to the LPR controller 330. The LPR controller 330 may transmit the received vehicle number to the vehicle information server 600 through the LPR communication unit 340 to inquire member information corresponding to the vehicle number.

In addition, the LPR display unit 310 may display vehicle access information based on the vehicle number recognized by the vehicle detection unit 320. The vehicle access information may include the recognized vehicle number, order information corresponding to the vehicle number, or member information.

4 is a block diagram of a digital signage 400 according to an embodiment of the present disclosure. The digital signage 400 may be used as either the first digital signage 400_1 or the second digital signage 400_2 illustrated in FIG. 1. The digital signage 400 may include a display 210, a communication unit 410, a storage unit 420, a control unit 430, and a sensor unit 440. The controller 430 controls the operations of the display 210, the communication unit 410, the storage unit 420, and the sensor unit 440.

According to an embodiment, the communication unit 410 of the digital signage 400 receives member information and order information from the service terminal 500 and transmits the order details and / or customized advertisements to be displayed on the display 210.

For example, when the driver of the vehicle has completed the pre-order through the smartphone application, the member may receive the order details of the member by the communication unit 410 from the service terminal 500 and display it on the display 210.

On the other hand, in the case of a member whose driver of the vehicle has not completed the pre-order through the smartphone application, the menu is displayed on the display 210 of the digital signage 400 to receive an order directly from the member, and through the communication unit 410 The receipt details may be transmitted to the service terminal 500. In this case, the storage unit 420 may store the order details received through the digital signage 400.

5 is a configuration diagram of a service terminal 500 according to an embodiment of the present disclosure. The service terminal 500 includes a member DB 510, an advertisement content DB 520, an advertisement content transmitter 530, a company menu DB 530, a security manager 540, an order manager 550, an automatic payment processor ( 560, a vehicle information receiver 570.

According to an embodiment of the present disclosure, the service terminal 500 may receive vehicle information from the member information server 600 and transmit a member's order details and advertisements corresponding to the vehicle information to an unmanned kiosk. Receives the member information retrieved from the member information server 600 through the vehicle information receiving unit 570, checks the member's preferences and past orders in the member DB 510, and uses the advertising content DB (520) After the determination, the advertisement content transmission unit 530 may transmit the unmanned kiosk.

In addition, in the case of a member who has not completed the pre-order, the vehicle receives the vehicle number recognized through the second LPR device 300_2 at the time of departure, and in the automatic payment processing unit 560 according to the payment information of the member linked to the recognized vehicle number Automatic payment can be performed. In addition, upon completion of the automatic payment, the payment completion screen and the advertisement received from the advertisement content transmitter 530 and the automatic payment processor 560 may be displayed by the second digital signage 400_2.

When the first LPR device 300_1 recognizes the vehicle number, the order management unit 550 sets the service terminal 500 in the order waiting state, and receives the member information from the member information server 600 in the order waiting state. Can be changed to the order start state.

6 is a block diagram of a member information server 600 according to an embodiment of the present disclosure. The member information server 600 may include a member DB 610, a vehicle number DB 620, an LPR receiver 630, a service terminal transmitter 640, and an integrated membership manager 650.

According to an embodiment, the member information server 600 may store information of members subscribed to the drive through service in the member DB 610 through the integrated membership management unit 650. The integrated membership manager 650 may search for member information from the member DB 610 in response to the vehicle number recognized by the LPR devices 300_1 and 300_2. The retrieved member information may be transmitted from the service terminal transmitter 640 to the service terminal 500.

Hereinafter, an ordering method for a drive through service of the present disclosure will be described with reference to FIG. 7.

7 is a flowchart of a drive through ordering method using an unmanned kiosk platform according to an embodiment of the present disclosure. In the drive through order method 700 using the unmanned kiosk platform, the first LPR device 300_1 photographs the vehicle number of the vehicle entering the entrance using the camera 350 and recognizes the vehicle number (710). It may be initiated as. The service terminal 500 may set the order management unit state to the order standby state based on the recognized vehicle number (720). In addition, the service terminal 500 receives the member information and the order information confirmed by the member information server 600 based on the recognized vehicle number (730). The service terminal 500 may change the state of the order management unit 550 from the order wait state to the order start state based on the information received from the member information server 600 (740).

After changing the state of the order management unit 550, the service terminal 500 transmits the advertisement according to the member's preference and past order history in accordance with the member information to the first digital signage 400_1 to display 210 It can be displayed on (750). The service terminal 500 may change the state of the order management unit 550 from the order start state to the order complete state based on the information received from the member information server 600 (760). When the order is completed, the display 210 may display a message indicating that the first digital signage 400_1 moves to the pickup location (770).

When the vehicle passes through the exit after the pickup of the product, the vehicle number may be recognized by the second LPR device 300_2 and the recognized vehicle number may be transmitted from the second LPR device 300_2 to the service terminal 500 (780). ). Finally, an advertisement may be displayed on the second digital signage 400_2 through the advertisement content transmitter 530 according to the order information or member information received from the service terminal 500 (790).

In FIG. 8, a method 730 for receiving the member information and the order information queried from the member information server 600 in the service terminal 500 will be described.

Referring to FIG. 8, the vehicle number recognized by the first LPR device is transmitted to the member information server 600 through the LPR communication unit 340 (810). Next, in operation 820, the service terminal 500 receives the member information and the order information inquired from the member information server 600. Finally, based on the member information and the order information, the service terminal 500 checks whether the member has completed the pre-order and the pre-order details (830).

9 is a flowchart of a method for displaying an order history or receiving an order through a first digital signage according to an embodiment of the present disclosure.

Referring to FIG. 9, the service terminal 500 receives member information and order information from the member information server 600 (910). If it is determined that the pre-order is completed based on the order information (920), the order details are displayed through the first digital signage 400_1 (930). When the vehicle receives the ordered product according to the order details at the pick-up location and leaves the vehicle (940), after the second LPR device 300_2 recognizes the vehicle number of the vehicle, an automatic payment may be performed according to the order information corresponding to the vehicle number. May be 950.

Meanwhile, if it is determined that the pre-order is not finished based on the order information (920), the site order may be received by the first digital signage 400_1 (960). In this case, the first digital signage 400_1 transmits the received order details to the service terminal 500 (970). After the vehicle picks up the ordered goods at the pickup location (980), when the vehicle leaves the second LPR device 300_2 recognizes the vehicle number of the vehicle, it is possible to proceed with the automatic payment according to the order information corresponding to the vehicle number ( 990).

Although the present disclosure has been described herein in connection with some embodiments, various modifications and changes may be made without departing from the scope of the present disclosure to those skilled in the art. Also, such modifications and variations are intended to fall within the scope of the claims appended hereto.

180: network
190: pickup location
200: unmanned kiosk platform
210: display
212: first display portion
214: second display portion
216: breaker
300: LPR device
310: LPR display unit
320: vehicle detection unit
330: LPR control unit
340: LPR communication unit
350: camera
410: communication unit
420: storage
510 member DB
520: advertising content DB
530: advertising content transmission unit
550: order management
560: automatic payment processing unit
570: vehicle information receiver
610: member DB in the member information server
620: vehicle number DB
630: LPR receiver
640: service terminal transmitter
650: integrated membership management department

Claims (11)

In the drive-thru order method using an unmanned kiosk platform linked with the member information server,
Recognizing a vehicle number of the vehicle when the vehicle passes through an entrance through the first vehicle number automatic recognition (LPR) device;
Setting, by a service terminal, an order management unit in an order waiting state based on the recognized vehicle number;
Receiving, by the service terminal, order information and member information corresponding to the vehicle number from the member information server;
Changing, by the service terminal, an order management unit from an order standby state to an order start state based on the recognized vehicle number;
Displaying, by a first digital signage, an advertisement in accordance with the order information or member information;
Changing, by the service terminal, the order management unit from the order start state to the order complete state based on the order information;
Displaying, by the first digital signage, a message instructing the vehicle to move to an ordered product pickup location;
Recognizing, by the second LPR device, the vehicle number of the vehicle when the vehicle passes through the exit, and transmitting the recognized vehicle number to the service terminal; And displaying, by the second digital signage, an advertisement in accordance with the order information or member information.
How to order drive thru. The method of claim 1,
Confirming, by the service terminal, whether to pick up a product based on the recognized vehicle number;
When the field order is executed, the automatic payment processing unit performs automatic payment using the payment information connected to the recognized vehicle number in the service terminal; And
And displaying the payment completion screen and the advertisement received from the advertisement content transmitter and the automatic payment processor by the second digital signage at the same time as the automatic payment is completed.
How to order drive thru. The method of claim 1,
Receiving, by the service terminal, the member information and the order information from the member information server,
Transmitting the vehicle number recognized by the first LPR device to the member information server;
Receiving member information and order information corresponding to the vehicle number from the member information server; And
And confirming whether or not a member is present and order based on the member information and the order information.
How to order drive thru. The method of claim 2,
The step of confirming the membership status and the order status and the order history based on the member information and the order information,
In the case of a non-member, receiving and confirming an on-site order history through an interphone or input through a first digital signage installed at an inlet,
How to order drive thru. The method of claim 2,
Receiving the member information and order information from the member information server by the service terminal,
Displaying the order history on the first digital signage when the member has made a pre-order;
Inputting an additional order through the first digital signage or interphone when there are additional orders other than the pre-order items; And
If the member has not made a pre-order, further comprising receiving an order from the member via the first digital signage,
How to order drive through. The method of claim 1,
Recognizing, by the second LPR device, the vehicle number of the vehicle when the vehicle passes through the exit, and transmitting the recognized vehicle number to the service terminal,
If the member does not proceed with the pre-order, when the vehicle passes through the exit, automatic payment by the service terminal according to the payment information included in the member information corresponding to the vehicle number recognized by the second LPR device Comprising the steps of:
How to order drive through. In the unmanned kiosk platform linked with the member information server,
A first LPR device located at an entrance and recognizing a vehicle number of the vehicle passing through the entrance;
A first digital signage capable of displaying an advertisement according to the order information or the member information confirmed by the member information server and inputting the order information based on the recognized vehicle number;
A second LPR device positioned at the exit to recognize the vehicle number of the vehicle passing through the exit; And
And a second digital signage displaying an advertisement based on the vehicle information recognized by the second LPR device.
Unmanned kiosk platform. The method of claim 5,
The member information server checks the order information and the member information corresponding to the vehicle number recognized by the first LPR device and transmits the same to the service terminal.
Unmanned kiosk platform. The method of claim 6,
In response to the order information sent from the member information server, the service terminal changes the order management unit from the order start state to the order complete state,
Unmanned kiosk platform. The method of claim 5,
The first digital signage,
A communication unit which receives the member information and order information from a service terminal; And
And a display for displaying advertisement or order history information based on the member information or the order information.
Unmanned kiosk platform. The method of claim 5,
The second digital signage,
A communication unit which receives the member information and order information from a service terminal; And
And a display for displaying an advertisement or an automatic payment result based on the member information or the order information.
Unmanned kiosk platform.

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