KR20190091706A - Method for providing insurance service for old mobile phone and apparatus therefor - Google Patents

Abstract

The present invention relates to a method for providing a reliable and convenient used phone insurance service and an apparatus thereof. According to an embodiment of the present invention, a method for providing an insurance service for a used phone in a used phone care server comprises the steps of: receiving inspection information including a function-specific inspection result from a phone care application installed in a used phone; generating a performance evaluation certificate on which evaluation values for each function of the used phone are recorded based on the inspection information; receiving an insurance code from the used phone and authenticating the received insurance code; and starting the insurance service of the used phone based on the generated performance evaluation certificate if the authentication is successful.

Description

METHOD FOR PROVIDING INSURANCE SERVICE FOR OLD MOBILE PHONE AND APPARATUS THEREFOR}

The present invention relates to a method and apparatus for providing a reliable and convenient used phone insurance service.

As a wide variety of electronic devices are newly released and the use cycle of electronic devices is shortened, distribution of used electronic devices is also active. In particular, as the number of users who purchase new smartphones and sell existing smartphones increases, used smartphone transactions are also becoming active. Various trading methods are disclosed for trading such used smartphones. The following patent document discloses a used smartphone trading system.

By the way, in trading a second-hand smartphone, there is a problem that is difficult to guarantee the reliability. In general, the purchaser of the used smartphone checks the state of the used smartphone based only on the information described in the web page, predicts the performance of the used smartphone based on the information, and then performs the purchase. However, even if the appearance of the used smartphone is clean, such functions as a battery, a touch screen, and a volume button may be defective. In addition, if a malfunction occurs after using the used second-hand smartphone, repair costs may additionally occur.

Korean Patent Publication No. 10-2014-0037543 (2014.03.27)

The present invention has been proposed to solve such a conventional problem, and provides a method and apparatus for providing a used phone insurance service, which improves the reliability of used phone transactions, and improves convenience in used phone insurance. There is a purpose.

Other objects and advantages of the present invention can be understood by the following description, and will be more clearly understood by the embodiments of the present invention. Also, it will be readily appreciated that the objects and advantages of the present invention may be realized by the means and combinations thereof indicated in the claims.

According to a first aspect of the present invention, a method for providing insurance services for used phones in a used phone care server according to the first aspect of the present invention includes receiving inspection information including a check result for each function from a phone care application installed in a used phone. Doing; Generating a performance evaluation document on which evaluation values for each function of the used phone are recorded based on the check information; Receiving the insurance code from the used phone, and authenticating the received insurance code; And if the authentication is successful, starting insurance service of the used phone based on the generated performance evaluation report.

The generating of the performance evaluation report, after receiving the appearance image of the used phone from the phone care application, evaluating the appearance of the used phone through the analysis of the appearance image, the appearance evaluation result and the inspection of the used phone The performance evaluation report may be generated based on the function-specific check result included in the information.

The function-specific check result may be generated in the phone care application based on a check scenario stored in the phone care application.

The checking scenario may include displaying a user interface for inducing execution of a specific function of the used phone and receiving an execution input of the specific function by a user.

The checking scenario may include displaying a user interface for inducing a user to touch an area of a specific color of the touch screen, and then changing the area of the specific color touched by the user to another color.

As an embodiment, the used phone insurance service providing method may further include generating an insurance code of the used phone when the used phone is requested to be sold before the authenticating step. In this case, the authenticating step confirms whether the insurance code received from the used phone matches the generated insurance code.

The used phone insurance service providing method may further include registering product used information including the generated insurance code and the sale price of the used phone to a shopping mall server, and registering the used phone as a sale product in an online shopping mall. I can do it.

In another embodiment, before the authenticating, the used phone insurance service providing method may further include receiving an insurance code of the used phone from a seller terminal. In this case, the authenticating step confirms whether the insurance code received from the used phone matches the insurance code received from the seller terminal.

According to a second aspect of the present invention for achieving the above object, the used phone care device, the communication unit for receiving the check information including the check result for each function from the phone care application installed in the used phone; An evaluation book generation unit for generating a performance evaluation document on which evaluation values for each function of the used phone are recorded based on the check information; And an insurance management unit which, upon receiving the insurance code from the used phone, authenticates the insurance code and, if successful, starts insurance service for the used phone based on the generated performance evaluation certificate.

The present invention evaluates the performance of used phones through the phone care application, and guarantees the quality of each function of the used phones based on the evaluated performance, thereby improving the reliability of the used phone insurance service and clarity of compensation criteria There is this.

In addition, the present invention provides an insurance service for used phones through a simple procedure of receiving a pre-generated insurance code from a purchaser, thereby improving convenience of used phone insurance.

In addition, the present invention has the advantage of matching the start date of the used phone insurance service with the actual use date of the used phone by starting the insurance service for the used phone by authenticating the insurance code received from the used phone.

The following drawings attached to this specification are illustrative of the preferred embodiments of the present invention, and together with the specific details for carrying out the invention serve to further understand the technical spirit of the present invention, the present invention described in such drawings It should not be construed as limited to matters.
1 is a view showing the configuration of a used phone insurance system according to an embodiment of the present invention.
2 is a view showing a used phone care server according to an embodiment of the present invention.
3 is a flowchart illustrating a process in which a used phone is registered as a sale product in an online shopping mall in a C2C manner according to an embodiment of the present invention.
4 to 7 are diagrams illustrating a used phone checking process performed in the phone care application according to an embodiment of the present invention.
8 is a diagram illustrating the performance evaluation for the used phone.
9 is a flowchart illustrating a method of registering a used phone to insurance based on C2C according to an embodiment of the present invention.
10 is a flowchart illustrating a process in which a used phone is registered as a sale product in an online shopping mall in a B2C manner according to another embodiment of the present invention.
11 is a flowchart illustrating a method of registering a used phone on insurance based on B2C according to another embodiment of the present invention.

The above objects, features and advantages will become more apparent from the following detailed description taken in conjunction with the accompanying drawings, whereby those skilled in the art may easily implement the technical idea of the present invention. There will be. In addition, in describing the present invention, when it is determined that the detailed description of the known technology related to the present invention may unnecessarily obscure the gist of the present invention, the detailed description thereof will be omitted. Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a view showing the configuration of a used phone insurance system according to an embodiment of the present invention.

As shown in FIG. 1, a used phone insurance system according to an embodiment of the present invention includes a used phone 100, a used phone care server 200, and a shopping mall server 300, and these components may be network 600. To communicate with each other. The network 600 includes a mobile communication network and a wired communication network, and description thereof will be omitted since it is well known in the present invention. In addition, each server communicates with the seller terminal 400 or the purchaser terminal 500 through the network 600.

The seller terminal 400 is a communication device such as a personal computer owned by a used phone seller, a mobile communication terminal, etc., and registers a used phone owned by the seller as a merchandise in the shopping mall server 300. In this case, the seller terminal 400 may register the used phone to the shopping mall server 300 in a C2C (Customer to Customer) or B2C (Business to Customer) manner.

The purchaser terminal 500 is a communication device such as a personal computer owned by a used phone buyer, a mobile communication terminal, etc., and accesses the shopping mall server 300 to purchase and use a used phone. The purchaser terminal 500 may purchase the used phone from the shopping mall server 300 in a C2C (Customer to Customer) or B2C (Business to Customer) manner.

The shopping mall server 300 is an online server that supports C2C or B2C type electronic commerce. The shopping mall server 300 stores used phone information including a model of a used phone, a selling price, a performance state of a used phone, seller information, and the like. The shopping mall server 300 may provide an independent homepage to a seller in order to support B2C type electronic commerce. In this case, the seller may register a plurality of used phones on the homepage, and may customize the homepage menu. In other words, the shopping mall server 300 may be a server supporting an open market service, in which case a dedicated homepage for the seller is built in the shopping mall server 300.

The used phone 100 is a mobile communication terminal such as a smartphone, a tablet computer, etc., which has already been used, and the phone care application 110 is installed. The phone care application 110 may be downloaded from an app store or used phone care server 200 and installed in the used phone 100.

The phone care application 110 checks each function of the used phone 100 according to the inspection scenario, and transmits the check result to the used phone care server 200. Each used phone has a different inspection scenario applied according to a model, and the phone care application 110 stores the inspection scenario applied according to the used phone model. After the phone care application 110 checks used phone functions such as various button states, touch screen states, battery states, various sensor operation states, GPS receiver states, camera states, network states, etc. based on the inspection scenario, The results of this check can be displayed on the screen. The phone care application 110 may photograph the used phone appearance and transmit the used phone appearance image to the used phone care server 200. In addition, the phone care application 110 deletes the personal information stored in the used phone irreversibly. Here, personal information includes account information, contacts, photos, document files, log records, etc. of various applications. In addition, the phone care application 110 may transmit the result of checking the functions of the used phone to the used phone care server 200. In addition, the phone care application 110 receives the insurance code from the buyer, transmits the insurance code to the used phone care server 200, and receives the insurance policy from the used phone care server 200.

The used phone care server 200 generates a performance evaluation report for the used phone based on the inspection result of the used phone received from the phone care application 110 and the appearance image of the used phone. In addition, the used phone care server 200 when the insurance code is first received from the phone care application 110 of the used phone 100 in the state where the insurance code is stored, starts insurance of the used phone, and designated period While ensuring the performance for the used phone. In this case, the used phone care server 200 guarantees performance only for the function evaluated as good in the performance evaluation sheet of the used phone 100, and does not guarantee the performance for the function evaluated as defective in the performance evaluation document. In other words, when a function evaluated as good in the performance evaluation fails, the repair premium for the function is paid to the purchaser, and the repair premium for the function evaluated as defective is not paid.

2 is a view showing a used phone care server according to an embodiment of the present invention.

As shown in Figure 2, used phone care server 200 according to an embodiment of the present invention is a communication unit 210, appearance evaluation unit 220, evaluation generation unit 230, information management unit 240, insurance These components, including the management unit 250 and the database 260, may be implemented in hardware or software or through a combination of hardware and software.

In addition, the used phone care server 200 may be provided with one or more processors and memory, the function of the appearance evaluation unit 220, evaluation report generation unit 230, information management unit 240 and insurance management unit 250 The memory may be mounted in the form of a program executed by the processor.

The communication unit 210 is a communication circuit that performs wired communication or wireless communication, and communicates with various servers or terminals through the network 600.

The database 260 is a storage means such as a disk device, storage, and the like, and stores a performance evaluation sheet for each used phone. In addition, the database 260 maps and stores the identification information of the used phone (eg, International Mobile Equipment Identity (IMEI)) and the insurance code. In addition, the database 260 stores insured user information (name, phone number, date of birth, etc.), and stores the insurance certificate of each used phone.

The appearance evaluation unit 220 determines whether the appearance of the used phone is good based on the one or more used phone images. The appearance evaluation unit 220 may provide a plurality of used phone appearance images to the evaluator, and receive an evaluation result of the used phone appearance from the evaluator. In addition, the appearance evaluation unit 220 analyzes the front appearance image of the used phone using a preloaded image recognition algorithm to check whether scratches, cracks, etc. occur in the tempered glass on the front of the used phone, and The appearance of the used phone can be evaluated by analyzing the exterior image of the used phone to check whether there is any damage to the camera lens and to inspect the scratches and dents on the back of the used phone. The appearance evaluator 220 may determine whether the appearance of the used phone 100 is damaged by analyzing the used phone exterior image by using a wavelet converter method, an image preprocessing method, or the like.

The evaluation generator 230 generates a performance evaluation document (see FIG. 8) in which evaluation results for each function of the used phone are recorded and stores the performance evaluation document (see FIG. 8). The evaluation generator 230 generates a performance evaluation report of the used phone based on the result of checking the used phone functions performed in the phone care application 110 and the appearance evaluation result of the used phone determined by the appearance evaluation unit 220. do.

The information manager 240 manages data stored in the database 260 and performs a function of managing product information of a used phone. The information manager 240 manages insurance subscriber information in the database 260. The information manager 240 may be requested to sell used phones from the phone care application 110 of the used phone 100 when used phones are traded based on C2C. In this case, the information management unit 240 calculates the final selling amount by adding a certain insurance amount to the selling amount of used phones set by the seller, and then the final selling amount, seller information, used phone model name, insurance code and used phone. The merchandise sales information including the performance state may be transmitted to the shopping mall server 300 to register the used phone as the merchandise in the online shopping mall.

The insurance management unit 250 manages the insurance code and insurance certificate of the used phone, and also authenticates the insurance code. The insurance management unit 250 generates the insurance code of the used phone in the C2C-based used phone transaction, and stores the identification information and the insurance code of the used phone in the database 260. The insurance management unit 250 receives the insurance code and identification information of the used phone from the seller terminal 400 in the B2C-based used phone transaction, and stores the identification information and insurance code of the used phone in the database 260 do. When the insurance management unit 250 receives the insurance code and used phone identification information from the phone care application 110 of the used used phone 100, the received insurance code and the identification information of the used phone together with the database 260 If the authentication is successful, the current date is set as the used phone insurance start date, and then used phone insurance is started (that is, insurance service is started).

3 is a flowchart illustrating a process in which a used phone is registered as a sale product in an online shopping mall in a C2C manner according to an embodiment of the present invention.

Referring to FIG. 3, the seller installs the phone care application 110 in the used phone 100 owned by the seller, and then executes the phone care application 110 (S301). The phone care application 110 may be downloaded from a store or used phone care server 200 and installed in the used phone 100. In addition, the phone care application 110 stores a check scenario applied according to the used phone model.

Next, the phone care application 110 starts the check on the used phone 100 according to the check scenario, and generates a check result for each used phone function (S303). Specifically, the phone care application 110 automatically obtains used phone identification information (eg, International Mobile Equipment Identity (IMEI), model name, etc.), and interacts with the seller or alone battery status, various sensor status, It checks the GPS receiver status, network status, various button status, touch screen status, camera status, etc., acquires used phone exterior image, and deletes personal information stored in the used phone irreversibly.

4 to 7 are diagrams illustrating a used phone checking process performed in the phone care application according to an embodiment of the present invention.

As shown in Figures 4 to 7, the phone care application 110 proceeds with the inspection scenario according to the model of the used phone. In detail, the phone care application 110 may output a screen (ie, a user interface) as shown in FIG. 4A to the used phone when the seller proceeds to inspect the used phone. In addition, the phone care application 110 may automatically obtain the identification information (eg, IMEI) and model name of the used phone, and may output a screen as shown in FIG. In addition, the phone care application 110 may check a state of various sensors such as a proximity sensor, an inclination sensor, an acceleration sensor, an illuminance sensor, and the like while outputting a screen as shown in FIG. 4C. At this time, the phone care application 110 checks first whether each sensor is recognized, and secondly checks whether a sensing value is obtained through each sensor, thereby checking the operation of each sensor mounted on the used phone. Can be. In addition, the phone care application 110 outputs a message requesting the seller to connect the used phone 100 and the charger to the screen as shown in (d) of FIG. 4, and if the charger is connected, the power is flowing into the battery. It is possible to check the state of the battery and the state of charge by checking whether or not, and also checking the amount of charge of the battery for a preset time.

The phone care application 110 outputs a screen as shown in FIG. 5 (a), induces the GPS function of the used phone 100 to be activated, and then checks whether a satellite signal is received from the surroundings. You can check the function. The phone care application 110 outputs a screen as shown in (b) of FIG. 5, induces the seller to input the volume up button, and then checks whether the volume up button is input within a predetermined time period. You can check the status. The phone care application 110 outputs a screen as shown in (c) of FIG. 5, induces the seller to input the volume down button, and then checks whether the volume down button is input within a predetermined time, thereby reducing the volume of the volume down button. You can check the status. In addition, the phone care application 110 outputs the screen as shown in (d) of FIG. 5, induces the seller to input the power button, and then checks whether the power button is input within a predetermined time, thereby the state of the power button. Can be checked.

The phone care application 110 outputs a screen as shown in FIG. 6 (a), recognizes the first touch test method to the seller, and then outputs a screen as shown in FIG. 6 (b) on the touch screen to display a green area ( 61) can be induced to be touched all by the seller. The phone care application 110 may check a coordinate area corresponding to the green area 61 and monitor whether the touch input value is input to all of the coordinate areas, thereby inspecting the touch screen. When the touch value is input in the coordinates corresponding to the green area, the phone care application 110 displays a red color on the input coordinates so that the input area is intuitively recognized by the seller, so that all screens are red. Induce it to fill. When the touch input to the green area is completed, the phone care application 110 outputs a screen as shown in FIG. 6C to recognize the second touch test method to the seller, and then displays a screen as shown in FIG. 6B. By outputting back to the touch screen, the red area 62 may be all touched by the seller. The phone care application 110 may check the coordinate area corresponding to the red area 62 and monitor whether the touch input value is input to all of the coordinate areas to check the touch screen. When the touch value is input in the coordinates corresponding to the red area, the phone care application 110 displays green on the input coordinates, thereby making the input area intuitively recognized by the seller. Induce it to fill.

Phone care application 110 outputs the screen as shown in Figure 7 (a), after recognizing the seller how to take a picture using the front camera, when the front image of the used phone reflected in the mirror through the front camera is taken Save this front image. In addition, the phone care application 110 outputs the screen as shown in (b) of FIG. 7, after recognizing the seller how to take a picture using the rear camera, the rear image of the used phone reflected in the mirror through the rear camera is Once taken, the image of the back of the used phone is saved. As another method, the phone care application 110 may obtain an image of a used phone, which is obtained by rotating the camera at a predetermined angle or requesting an image of a used phone that is photographed in a panorama format, accordingly. The image taken by the camera is used to examine the appearance of the used phone in the used phone care server 200.

In addition, the phone care application 110 outputs a message of "Checking the network. Please connect to the LTE network" on the screen to induce connection with the LTE network, and whether the LTE network and used phones are connected. By confirming, the network connection status can be checked. In addition, the phone care application 110 prints a message of "Checking the network. Please connect to WiFi" on the screen to induce connection with the Wi-Fi network, and then check whether the Wi-Fi network and the used phone are connected. In addition, the network connection can be checked.

In addition, a scenario for checking a Bluetooth, earphone connection function, etc. may be added to the inspection scenario, and the phone care application 110 may perform a check on the corresponding function.

Referring to FIG. 3 again, the phone care application 110 transmits used phone check information including used phone identification information, model name, used phone function check result, and used phone exterior image to the used phone care server 200. (S305).

Then, the communication unit 210 of the used phone care server 200 receives the used phone check information, the appearance evaluation unit 220 based on one or more used phone appearance image included in the used phone check information, used phones It is determined whether or not the appearance is good (S307). In this case, the appearance evaluation unit 220 provides the appearance image to the evaluator, and the evaluator may examine the appearance image to determine whether the appearance of the used phone 100 is good or poor. In addition, the appearance evaluation unit 220 analyzes the front appearance image of the used phone using a pre-stored image recognition algorithm to analyze whether scratches, cracks, etc. occur in the tempered glass on the front of the used phone, and used By analyzing the exterior image of the phone, it is possible to analyze whether there is damage to the camera lens and scratches and dents on the back of the used phone.

Evaluation generator 230 generates a performance evaluation report for the used phone 100 based on the function-specific check result and the appearance evaluation results of the used phone included in the used phone check information and stores in the database 260 ( S309). In the performance evaluation document, evaluation results (ie, good or bad) are recorded in each function of the used phone.

FIG. 8 is a diagram illustrating a performance evaluation document for a used phone. Referring to FIG. 8, the evaluation result for each function of the used phone 100 is recorded in the performance evaluation document.

Subsequently, the evaluation generator 230 of the used phone care server 200 transmits the generated performance evaluation document to the used phone 100 (S311). Then, the phone care application 110 of the used phone 100 outputs the performance evaluation report to the screen, allowing the seller to confirm the evaluation of the used phone 100.

Subsequently, the phone care application 110 of the used phone 100 receives a sale price for the used phone 100 from the seller, and transmits a sale request message including the sale price to the used phone care server 200. (S313). The phone care application 110 inquires the price of the used phone 100 to the used phone care server 200, and the information manager 240 of the phone care application 110 uses the model of the used phone 100. By checking and obtaining the price (that is, the highest value, the lowest value, the average value, etc.) for the checked model from the shopping mall server 300, it can be provided to the used phone (100).

Next, the insurance management unit 250 of the used phone care server 200 generates an insurance code for the used phone 100, maps the insurance code and identification information of the used phone 100, the database 260 Store in (S315). The used phone information management unit 240 of the used phone care server 200 adds a certain insurance amount to the sale price of the used phone 100, calculates a final sale price, and then the final sale price, seller information, The product sales information including the used phone model name, insurance code, and used phone performance status is transmitted to the shopping mall server 300 (S317). The used phone performance state may be information that summarizes the performance evaluation document of the used phone 100, or may be the performance evaluation itself.

Then, the shopping mall server 300 registers the used phone product information including the final selling price, seller information, used phone model name and used phone performance status as a sold product (S319). Used phones registered as a sale product may be purchased by the buyer. That is, the purchaser's terminal 500 accesses the shopping mall server 300 to obtain information of the used phone, and the purchaser pays a credit card, a mobile phone payment, and an account corresponding to the final sale price of the used phone 100. Payment can be processed through a transfer (S321). At this time, the purchaser terminal 500 transmits the contact information (eg, email, mobile phone number) and used phone delivery address of the buyer to receive the insurance code to the shopping mall server 300.

Subsequently, the shopping mall server 300 sends a product shipment request message including the used phone shipping address and the contact information of the buyer to the seller's email or the seller's mobile communication terminal (S323). And the shopping mall server 300 checks the insurance code of the used phone, and sends the insurance code to the buyer's contact information (for example, email or mobile phone number) (S325).

Meanwhile, as another embodiment, the used phone care server 200 may send the insurance code to the purchaser's contact information instead of the shopping mall server 300. In this case, the shopping mall server 300 transmits the contact information of the buyer to the used phone care server 200, and the insurance management unit 250 of the used phone care server 200 checks the insurance code of the used phone in the database 260. The insurance code can then be sent to the buyer's contact details.

9 is a flowchart illustrating a method of registering a used phone to insurance based on C2C according to an embodiment of the present invention.

The method according to FIG. 9 proceeds after the method according to FIG. 3.

Referring to FIG. 9, after receiving a used phone 100 purchased in an online shopping mall, the buyer executes the phone care application 110 installed in the used phone 100 (S901). The phone care application 110 may already be installed in the used phone 100 by the seller, or may be downloaded from the store or used phone care server 200 by the buyer, and installed in the used phone 100. .

Then, the phone care application 110 starts the check for the used phone 100 according to the check scenario, and generates a check result for each function (S903). Specifically, the phone care application 110 automatically acquires identification information of the used phone (eg, IMEI: International Mobile Equipment Identity), model name, etc., as described in reference to FIGS. It automatically or automatically checks functions such as battery status, various sensor status, GPS receiver status, network connection status, various button status, touch screen status and camera status.

And the phone care application 110 outputs the check result for each function on the screen, allows the buyer to check whether the performance status of the used phone registered in the online shopping mall and the check result for each function match. If the performance status of the used phone registered in the online shopping mall and the check result do not match, the purchaser may request the return of the used phone to the shopping mall server 300.

On the other hand, if the performance status of the used phone registered in the online shopping mall and the check result match, the buyer inputs the insurance code received through the contact, the phone care application 110 identifies the insurance code and the used phone The information is transmitted to the used phone care server 200 (S905 and S907).

Then, the insurance management unit 250 of the used phone care server 200 authenticates whether the received insurance code and the identification information of the used phone are stored in the database 260 together (S909), and if the authentication fails, the insurance The registration failure message is transmitted to the used phone (100). On the other hand, if the insurance management unit 250 of the used phone care server 200 succeeds in authentication, after setting the current date to the used phone insurance start date, and starts the used phone guarantee (S911). That is, the used phone care server 200 starts the insurance service for the used phone. Subsequently, an insurance policy including the performance evaluation report of the used phone of the used phone care server 200, the insurance guarantee period of the used phone, used phone identification information, model information, buyer information, and the like is generated and stored in the database 260. do. The insurance management unit 250 transmits the insurance policy to the used phone 100, and recognizes to the purchaser that the performance is guaranteed during the insurance period for functions other than the function evaluated as defective in the performance evaluation certificate (S913). .

Accordingly, if the purchaser needs to repair the used phone 100 after the start of the insurance service, the purchaser may claim the repair cost after repairing the used phone 100 by the designated repair company. Can be. At this time, the insurance management unit 250 of the used phone care server 200 receives the function of the repaired used phone 100 from the repair company to check whether the repaired function is evaluated as good in the performance evaluation In case of good health, the insurance proceeds. On the other hand, if the repair item of the used phone 100 received from the repair company is described as defective in the performance evaluation of the used phone, the insurance management unit 250 does not ask the manager for the payment of the insurance, and the reason for not claiming the insurance money. You can write a message to send a notification to the used phone.

10 is a flowchart illustrating a process in which a used phone is registered as a sale product in an online shopping mall in a B2C manner according to another embodiment of the present invention.

In a B2C based used phone transaction, the seller may be a business that purchases and sells a large number of used phones, not individuals.

Referring to FIG. 10, the seller terminal 400 generates an insurance code for the used phone 100 that is sold. The insurance code may be generated directly by the seller or may be generated through an insurance code generator provided by the used phone care server 200 (S1001).

Subsequently, the seller terminal 400 transmits a product registration request message including a model, a performance state, a selling price, an insurance code, and a contact number of the used phone 100 to the shopping mall server 300 (S1003). The shopping mall server 300 may be a server dedicated to a seller. Alternatively, the shopping mall server 300 may be a server supporting an open market service, in which case a dedicated homepage for the seller is built in the shopping mall server 300.

Subsequently, the shopping mall server 300 registers the used phone product information including the sale price, seller information, insurance code, used phone model name, and used phone performance status as the sold product (S1005). The shopping mall server 300 may include a selection menu for selecting whether to purchase insurance in the used phone product information.

In addition, the seller terminal 400 transmits the generated insurance code, used phone model and used phone identification information of the used phone to the used phone care server 200 (S1007). Then, the insurance management unit 250 of the used phone care server 200 stores the insurance code, identification information and model name of the used phone in the database 260 (S1009).

In this state, the terminal information is stored in the used phone care server 200, and the used phone is registered in the shopping mall server 300, the used phone may be purchased by the buyer. That is, the purchaser's terminal 500 accesses the shopping mall server 300 to obtain information of the used phone, and the purchaser pays a credit card, a mobile phone payment, or a bank account corresponding to the final amount of the used phone 100. Payment processing can be performed through the (S1011). In this case, when the insurance subscription menu of the used phone is selected by the buyer, the purchaser terminal 500 may add the insurance amount to the sale price of the used phone to calculate the final amount, and proceed with payment for the final amount. On the other hand, if the insurance subscription menu of the used phone is not selected by the buyer, the purchaser terminal 500 may proceed with the online payment processing for the sale price of the used phone that the insurance amount is not added. In the description with reference to FIG. 10, it is described that the purchaser selects an insurance purchase menu of a used phone, and the purchaser terminal 500 provides a contact number (eg, an e-mail and a mobile phone number) and a used phone shipping address of the buyer for receiving the insurance code. The shopping mall server 300 transmits.

Subsequently, the shopping mall server 300 sends a product shipment request message including the used phone shipping address and the contact information of the buyer to the seller's email or the seller's mobile communication terminal (S1013). The shopping mall server 300 checks the insurance code of the used phone, and sends the insurance code to the buyer's contact information (for example, an e-mail or a mobile phone number) (S1015).

Meanwhile, as another embodiment, the used phone care server 200 may send the insurance code to the purchaser's contact information instead of the shopping mall server 300. In this case, the shopping mall server 300 transmits the contact information of the buyer to the used phone care server 200, and the insurance management unit 250 of the used phone care server 200 checks the insurance code of the used phone in the database 260. The insurance code can then be sent to the buyer's contact details.

11 is a flowchart illustrating a method of registering a used phone on insurance based on B2C according to another embodiment of the present invention.

The method according to FIG. 11 proceeds after the method according to FIG. 10.

Referring to FIG. 11, after receiving a used phone 100 purchased in an online shopping mall, the buyer executes the phone care application 110 installed in the used phone 100 (S1101). The phone care application 110 may be downloaded from a store or used phone care server 200 by a purchaser and installed in the used phone 100.

Then, the phone care application 110 starts the check on the used phone 100 according to the check scenario, and generates a check result for each function (S1103). Specifically, the phone care application 110 automatically acquires identification information of the used phone (eg, IMEI: International Mobile Equipment Identity), model name, etc., as described in reference to FIGS. Check the battery status, various sensors, GPS receiver status, network connection status, various button status, touch screen status, camera status, etc. by operation or by itself. In addition, the phone care application 110 photographs the appearance of the used phone 100, obtains the appearance image of the used phone (100).

And the phone care application 110 outputs the check result for each used phone function on the screen, and allows the buyer to check whether the performance status of the used phone registered in the online shopping mall and the check result for each function match. If the performance status of the used phone registered in the online shopping mall and the check result do not match, the buyer may request a return to the shopping mall server 300.

On the other hand, if the performance status of the used phone registered in the online shopping mall and the check result match, the buyer inputs the insurance code received through the contact, the phone care application 110 identifies the insurance code, the used phone Information, the appearance image of the used phone and the check result for each function is transmitted to the used phone care server 200 (S1105, S1107).

Then, the insurance management unit 250 of the used phone care server 200 authenticates whether the received insurance code and the identification information of the used phone are stored in the database 260 together (S1109). The failure message is sent to the used phone (100). On the other hand, if the insurance management unit 250 of the used phone care server 200 is successful authentication, based on the received one or more used phone image to evaluate whether the appearance of the used phone is good (S1111). In this case, the appearance evaluation unit 220 may provide an appearance image to the evaluator, and the evaluator may examine the appearance image to determine whether the appearance of the used phone 100 is good or bad. In addition, the appearance evaluation unit 220 analyzes the appearance image of the used phone using a pre-stored image recognition algorithm to analyze whether scratches, cracks, etc. occur in the tempered glass on the front of the used phone, and the used phone By analyzing the external image of the camera lens can be detected whether the damage and scratches, dents and the like on the back of the used phone can be analyzed.

The evaluation generator 230 generates a performance evaluation report for the used phone 100 based on the function-specific check result and appearance evaluation received from the phone care application 110 and stores it in the database 260 (S1113). In the performance evaluation document, evaluation values (ie, good or bad) are recorded in each function of the used phone.

Subsequently, the insurance manager 250 sets the current date as the used phone insurance start date, starts used phone insurance, and starts insurance service for the used phone (S1115). Subsequently, an insurance policy including the performance evaluation report of the used phone of the used phone care server 200, the insurance guarantee period of the used phone, used phone identification information, model information, buyer information, and the like is generated and stored in the database 260. do. The insurance management unit 250 transmits the insurance policy to the used phone 100, and recognizes to the purchaser that the performance is guaranteed during the insurance period for functions other than the function evaluated as defective in the performance evaluation book (S1117).

Accordingly, when the used phone 100 is required to be repaired after the start of insurance service, the purchaser may claim the repair cost after the used phone 100 is repaired by a designated repair company. At this time, the insurance management unit 250 of the used phone care server 200 receives a repair item of the repaired used phone 100 from the repair company, and confirms whether or not this repair item was a function described as good in the performance evaluation report. In case of good health, the insurance proceeds. On the other hand, the insurance management unit 250, if the repair item of the used phone 100 received from the repair company is a function described as defective in the performance evaluation of the used phone, without asking the administrator for the payment of the insurance, the reason for not claiming the insurance money You can create a message informing you that you can send a used phone.

While this specification contains many features, such features should not be construed as limiting the scope of the invention or the claims. Also, the features described in the individual embodiments herein can be implemented in combination in a single embodiment. Conversely, various features described in a single embodiment herein can be implemented individually in various embodiments or in combination as appropriate.

Although the operations are described in a particular order in the drawings, they should not be understood as being performed in a particular order as shown, or in a sequence of successive orders, or all described actions being performed to obtain a desired result. . Multitasking and parallel processing may be advantageous in certain circumstances. In addition, it should be understood that the division of various system components in the above-described embodiments does not require such division in all embodiments. The program components and systems described above may generally be packaged in a single software product or multiple software products.

The method of the present invention as described above may be implemented as a program and stored in a recording medium (CD-ROM, RAM, ROM, floppy disk, hard disk, magneto-optical disk, etc.) in a computer-readable form. Since this process can be easily implemented by those skilled in the art will not be described in more detail.

The present invention described above is capable of various substitutions, modifications, and changes without departing from the technical spirit of the present invention for those skilled in the art to which the present invention pertains. It is not limited by the drawings.

100: used phone
110: phone care application
200: used phone care server
210: communication unit
220: appearance evaluation unit
230: evaluation generation unit
240: information management
250: Insurance Management Department
260: database
300: shopping mall server
400: seller terminal
500: buyer terminal
600: network

Claims (17)

As a method of providing insurance services for used phones in a used phone care server,
Receiving inspection information including a function-specific inspection result from a phone care application installed in the used phone;
Generating a performance evaluation document on which evaluation values for each function of the used phone are recorded based on the check information;
Receiving the insurance code from the used phone, and authenticating the received insurance code; And
And starting insurance service of the used phone based on the generated performance evaluation report if the authentication is successful. The method of claim 1,
Generating the performance assessment,
After receiving the appearance image of the used phone from the phone care application, evaluating the appearance of the used phone through the analysis of the appearance image, based on the appearance evaluation result of the used phone and the check result for each function, the performance evaluation document Used phone insurance service providing method, characterized in that the generation. The method of claim 1,
The check result for each function,
The used phone insurance service providing method, characterized in that generated in the phone care application based on the check scenario stored in the phone care application. The method of claim 3,
The inspection scenario is
And displaying a user interface for inducing execution of a specific function of the used phone and receiving an execution input of the specific function by the user. The method of claim 3,
The inspection scenario is
And displaying a user interface for inducing a user to touch a region of a specific color of the touch screen, and then changing the region of the specific color touched by the user to another color. The method of claim 1,
Before the authenticating step,
Generating an insurance code of the used phone when the used phone is requested to be sold;
The authenticating step,
And checking whether the insurance code received from the used phone coincides with the generated insurance code. The method of claim 6,
Transmitting the product sales information including the generated insurance code and the sale price of the used phone to a shopping mall server, and registering the used phone as a sale product in an online shopping mall; used phone insurance further comprising: How we deliver the service. The method of claim 1,
Before the authenticating step,
Receiving the insurance code of the used phone from the seller terminal; further comprising,
The authenticating step,
Used phone insurance service providing method, characterized in that for checking whether the insurance code received from the used phone and the insurance code received from the seller terminal. The method of claim 1,
The insurance code is,
The used phone insurance service providing method characterized in that when the used phone is purchased is sent to the contact of the buyer. A communication unit for receiving check information including a check result for each function from a phone care application installed in a used phone;
An evaluation book generation unit for generating a performance evaluation document on which evaluation values for each function of the used phone are recorded based on the check information; And
And an insurance management unit which, upon receiving the insurance code from the used phone, authenticates the insurance code and, if successful, starts insurance service of the used phone based on the generated performance evaluation certificate. The method of claim 10,
The evaluation generation unit,
After receiving the appearance image of the used phone from the phone care application, evaluating the appearance of the used phone through the analysis of the appearance image, based on the appearance evaluation result of the used phone and the check result for each function, the performance evaluation document Used phone care device, characterized in that to produce. The method of claim 10,
The check result for each function,
The used phone care device, characterized in that generated in the phone care application based on the check scenario stored in the phone care application. The method of claim 12,
The inspection scenario is
And displaying a user interface for inducing execution of a specific function of the used phone, and receiving an execution input of the specific function by a user. The method of claim 12,
The inspection scenario is
And displaying a user interface for inducing a user to touch an area of a specific color of the touch screen and changing the area of the specific color touched by the user to another color. The method of claim 10,
The insurance management unit,
The used phone care device, characterized in that when the used phone is requested for sale, generates and stores the insurance code of the used phone, and confirms whether the insurance code received from the used phone matches the stored insurance code. The method of claim 15,
And an information management unit which transmits the product sales information including the generated insurance code and the sale price of the used phone to a shopping mall server, and registers the used phone as a sale product in an online shopping mall. Care device. The method of claim 10,
The insurance management unit,
Used phone care device, characterized in that for receiving and storing the insurance code of the used phone from the seller terminal, and whether the insurance code received from the used phone is identical to the stored insurance code.

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