KR20190009965A - Method for transmitting of message and internet of things server - Google Patents

Abstract

The present disclosure relates to a method for transmitting a notification message by using internet of things (IoT) server and a phone exchanger. The IoT server according to an embodiment of the present disclosure receives data detected by at least one IoT sensor, determines whether the data belongs to one of a plurality of predetermined abnormal operation ranges, and transmits a command message to the phone exchanger to generate a notification message indicating an abnormal operation corresponding to the determined one range. The phone exchanger generates a notification message based on the transmitted command message to transmit the message to a predetermined terminal.

Description

METHOD FOR TRANSMITTING OF MESSAGE AND INTERNET OF THINGS SERVER < RTI ID = 0.0 >

The present disclosure relates to a method and an IOT server for transmitting a notification message using an internet of things (IOT) server and a telephone exchange.

CTI (Computer Telephony Integration) is a technology for controlling a hard phone using a computer. The CTI client sends information about the control of the hard phone to a CTI server such as UC (Unified Communication) including the CTI interface through the operation of the user. The CTI server interacts with the PBX (Private Branch eXchange) The IVR device, and the like.

The Internet of Things (IOT) allows things to be connected to the Internet to perform more faithful functions of things. IOT technology is used in a variety of industries including home / building, climate / environment, disaster recovery, manufacturing, transportation, healthcare, and energy. Data detected by the IOT sensor can be processed and displayed visually. The conventional IOT technology is urgent because the majority of the visual representation of the information is significant, and there is a problem that it is difficult to recognize the important information quickly from the viewpoint of the user or the manager.

The present disclosure provides a method and an IOT server for transmitting notification messages using an internet of things (IOT) server and a telephone exchange.

A method of transmitting messages using an Internet of Things (IOT) server and a telephone exchange according to an embodiment of the present disclosure includes receiving data detected by at least one IOT sensor by the IOT server; Determining, by the IOT server, whether the data belongs to one of a plurality of predetermined abnormal operation ranges; Transmitting, by the IOT server, a command message to the telephone exchange instructing to generate a notification message indicating an abnormal operation corresponding to the determined one range; And generating, by the telephone exchange, the notification message based on the transmitted command message and transmitting the generated notification message to a predetermined terminal.

Also, in the message transmission method according to the embodiment of the present disclosure, the command message is generated in the form of a CTI Request message using a computer telephony integration (CTI) interface.

Also, in the message transmission method according to an embodiment of the present disclosure, the command message may include information for identifying the command message, information for identifying a response message to the command message, information for forming the notification message, And includes information on a predetermined terminal.

Also, in the message transmission method according to the embodiment of the present disclosure, the information for forming the notification message includes channel information of an IVR (Interactive Voice Response) device for transmitting the notification message in the form of a voice guidance message.

Also, in the message transmission method according to an embodiment of the present disclosure, the notification message may include at least one of a voice message, a short message service (SMS) message, a social network service (SNS) message, a video message, or a unified communication .

Also, an Internet of Things (IOT) server for transmitting an emergency announcement message according to an embodiment of the present disclosure includes at least one IOT sensor for detecting data; A processing unit for generating a command message for determining whether the data belongs to one of a plurality of predetermined abnormal operation ranges and for generating a notification message indicating an abnormal operation corresponding to the determined one range; And a transmission / reception unit for transmitting the command message to the telephone exchange.

Also, in the IOT server according to the embodiment of the present disclosure, the processing unit generates the command message in the form of a CTI Request message using a computer telephony integration (CTI) interface.

Also, in the IOT server according to the embodiment of the present disclosure, the command message may include information for identifying the command message, information for identifying a response message to the command message, information for forming the notification message, And information on the established terminal.

Also, in the IOT server according to the embodiment of the present disclosure, the information for forming the notification message includes channel information of an interactive voice response (IVR) apparatus for transmitting the notification message in the form of a voice guidance message.

Also, in the IOT server according to an embodiment of the present disclosure, the notification message may include at least one of a voice message, a short message service (SMS) message, a social network service (SNS) message, a video message, or a unified communication .

According to the embodiment of the present disclosure, an administrator or a user can receive a situation by using a medium such as a telephone in an emergency situation or an important situation, so that an immediate response can be made. Also, since the telephone exchange (PBX) can support most of the CTI interfaces, it is possible to easily implement interworking between the IOT server and the telephone exchange. In addition, the IOT data transmission path can be extended from the existing Internet network to the telephone network through the gateway of the telephone exchange.

1 is a diagram illustrating an exemplary configuration of a message transmission environment according to an embodiment of the present disclosure.
2 is an exemplary diagram illustrating the relationship between an IOT device and an IVR channel in accordance with an embodiment of the present disclosure;
3 is an exemplary view showing a configuration of an IOT environment including an IOT server according to an embodiment of the present disclosure;
4 is an exemplary view showing a configuration of a telephone exchange according to an embodiment of the present disclosure;
5 is a flowchart illustrating a procedure of a message transmission method according to an embodiment of the present disclosure.

The embodiments of the present disclosure are illustrated for the purpose of describing the technical idea of the present disclosure. The scope of the claims according to the present disclosure is not limited to the embodiments described below or to the detailed description of these embodiments.

All technical and scientific terms used in the present disclosure have the meaning commonly understood by one of ordinary skill in the art to which this disclosure belongs unless otherwise defined. All terms used in the disclosure are selected for the purpose of more clearly illustrating the disclosure and are not chosen to limit the scope of the rights under the present disclosure.

As used in this disclosure, expressions such as " comprising, "" having," "having, " and the like, unless the context requires otherwise, (open-ended terms).

The expressions of the singular forms described in this disclosure may include plural meanings unless the context clearly dictates otherwise, and the same applies to the singular expressions set forth in the claims.

As used in this disclosure, expressions such as " first ", "second ", and the like are used to distinguish a plurality of components from each other and do not limit the order or importance of the components.

The term "part " as used in this disclosure refers to hardware components such as software or an FPGA (field-programmable gate array), ASIC (application specific integrated circuit). However, "part" is not limited to hardware and software. "Part" may be configured to reside on an addressable storage medium, and may be configured to play back one or more processors. Thus, by way of example, and not limitation, "part (s) " may include but are not limited to elements such as software components, object oriented software components, class components and task components, Microcode, circuitry, data, databases, data structures, tables, arrays, and variables of program code. The functions provided within the component and the "part " may be combined into a smaller number of components and" parts " or further separated into additional components and "parts ".

As used in this disclosure, the expression "based on" is used to describe one or more factors affecting an action or an action of a decision, judgment, as described in the phrase or sentence in which the expression is contained, It does not exclude any additional factors that affect the decision, act of judgment or action.

In the present disclosure, when an element is referred to as being "connected" or "connected" to another element, it is to be understood that the element may be directly connected to or connected to the other element, But may be connected or connected via other components.

Hereinafter, embodiments of the present disclosure will be described with reference to the accompanying drawings. In the accompanying drawings, the same or corresponding components are denoted by the same reference numerals. In the following description of the embodiments, description of the same or corresponding components may be omitted. However, even if the description of the components is omitted, such components are not intended to be included in any embodiment.

1 is an exemplary diagram illustrating the configuration of a message transmission environment 100 according to an embodiment of the present disclosure.

1, the message transmission environment 100 includes an Internet of Things (IOT) server 110, a telephone exchange 120, an IVR (Interactive Voice Response) device 130, a plurality of terminals 140-1 , 140-2, 140-3, and a plurality of IOT devices 150-1, 150-2, 150-3.

The plurality of IOT devices 150-1, 150-2, and 150-3 may include at least one IOT sensor, and may detect various data or information through the IOT sensor. According to one embodiment, the IOT sensor may include, but is not limited to, a temperature sensing sensor, a motion sensing sensor, a CCTV, a blood pressure sensing sensor, a heartbeat sensing sensor, and the like. For example, the IOT sensor may be connected to a plurality of IOT devices 150-1, 150-2, and 150-3, and may detect indoor temperature data, motion detection data, blood pressure data of a human body, heart rate data of a human body, . Such data detected at the IOT sensor may be transmitted to the IOT server 110.

The IOT server 110 receives various data detected from at least one IOT sensor of the plurality of IOT devices 150-1, 150-2, and 150-3, and determines whether the data is any one of a plurality of predetermined abnormal operation ranges Quot ;. < / RTI > If it is determined that the detected data belongs to one of the preset abnormal operation ranges, a command message is generated to instruct the telephone exchange 120 to generate a notification message indicating an abnormal operation corresponding to the determined one range And can transmit it to the telephone exchange 120. The detailed configuration and functions of the IOT server 110 will be described later.

Based on the command message transmitted from the IOT server 110, the telephone exchange 120 may generate a notification message indicating an abnormal operation and transmit the generated notification message to the predetermined terminal. According to an exemplary embodiment, the predetermined terminal may include an administrator terminal managing data of the IOT sensor in which the data is detected, a terminal used in a government office capable of coping with an emergency situation such as a police station or a fire station, Do not. The detailed configuration and function of the telephone exchange 120 will be described later.

The IVR device 130 is configured to transmit and receive information or data to and from the telephone exchange 120. In addition, the IVR device 130 may forward the message to the plurality of terminals 140-1, 140-2, and 140-3 through the telephone exchange 120. [ According to one embodiment, the IVR equipment 130 transmits a voice announcement message to a plurality of terminals 140-1, 140-2, 140-3 that are communicatively coupled to the telephone exchange 120 via the network N .

The plurality of terminals 140-1, 140-2 and 140-3 receive the notification message generated by the telephone exchange 120 and transmit the notification message to the user of the plurality of terminals 140-1, 140-2, The administrator can be displayed in a recognizable form. Here, the plurality of terminals 140-1, 140-2, and 140-3 may include a wireless terminal such as a wired terminal such as an office telephone and a portable terminal. According to one embodiment, when a notification message is generated in the form of a voice message, the plurality of terminals 140-1, 140-2, and 140-3 can provide a voice guidance message using a speaker, (short message service) message, a text message can be displayed using the display. However, a method in which a plurality of terminals 140-1, 140-2, and 140-3 display notification messages is not limited to this.

 The plurality of IOT devices 150-1, 150-2, and 150-3 may include at least one IOT sensor to detect the required data in various industries (e.g., factory, home, hospital, etc.).

2 is an exemplary diagram illustrating the relationship between an IOT device and an IVR channel in accordance with an embodiment of the present disclosure; The IVR device 130 has a representative number RN when used in conjunction with the telephone exchange 120 and may internally have a unique number 101, 102, 103, 104 according to the channel. 2, the IVT apparatus 130 may transmit a voice guidance message to a plurality of terminals 140-1 and 140-2 through a network N using a representative number RN. The unique numbers 101, 102, 103 and 104 according to the channel of the IVR device 130 are matched with the IOT devices 150-1, 150-2, 150-3 and 150-4 connected to the IOT server 110 . For example, if an abnormal operation in the first IOT device 150-1 of the IOT devices 150-1, 150-2, 150-3, and 150-4 connected to the IOT server 110 is detected, Channel 102 of the IVR device 130 is connected to the third IOT device 150-3 when channel number 101 of the first IOT device 130 detects an abnormal operation of the second IOT device 150-2. Channel 103 of the IVR device 130 detects an abnormal operation in the fourth IOT device 150-4 if channel 4 104 of the IVR device 130 is detected And can transmit a voice guidance message to a predetermined terminal as a caller.

3 is an exemplary diagram illustrating the configuration of an IOT environment including an IOT server 110 according to an embodiment of the present disclosure.

3, the IOT server 110 may include a processing unit 112, a transceiver unit 114, and a system bus 116. The I / According to one embodiment, the processing unit 112 and the transceiver 114 may be connected to each other via the system bus 116 so as to be communicable. Also, the IOT server 110 may be connected to communicate with at least one IOT sensor (IS-1, ..., IS-n).

At least one IOT sensor (IS-1, ..., IS-n) is installed in various industrial fields and can detect various data in the corresponding industry. According to one embodiment, the IOT sensors IS-1, ..., IS-n) are configured to collect data or information that may be installed at various locations in a factory, home, hospital, For example, if the home-installed IOT sensor (IS-1, ..., IS-n) is a temperature sensor, the temperature of the place where the temperature sensor is installed can be detected periodically or at the request of the user. As another example, when the IOT sensors IS-1, ..., IS-n installed at the factory are motion detection sensors, such motions are detected when a motion of a person or an object exists at a place where the motion detection sensor is installed, To form motion detection data. As another example, if the IOT sensors IS-1, ..., IS-n attached to the human body are blood pressure sensors, the blood pressure of the human body to which the blood pressure sensor is attached may be detected periodically or at the request of the user . In addition, if the IOT sensors IS-1, ..., IS-n attached to the human body are heart rate sensors, the heart rate of the human body with the heart rate sensor may be detected periodically or at the request of the user. As such, the data or information detected by the IOT sensors IS-1, ..., IS-n may be transmitted to the IOT server.

The processing unit 112 of the IOT server 110 determines whether the data received from the at least one IOT sensor IS-1, ..., IS-n belongs to one of a plurality of predetermined abnormal operating ranges, And generate a notification message indicating an abnormal operation corresponding to the determined one range. According to one embodiment, the processing unit 112 may generate a command message in the form of a CTI Request message using a computer telephony integration (CTI) interface, but the present invention is not limited thereto. For example, the IOT server 110 and the telephone exchange 120 may generate, Can be generated using various mutually recognizable interfaces. Here, the command message includes information (e.g., Session ID) for identifying the command message, information (e.g., Invoke ID) for identifying the response message from the telephone exchange 120 to the command message, (For example, channel information of an IVR device for transmitting a notification message in the form of a voice guidance message) and information on a predetermined terminal to receive the notification message in the exchange 120 have.

4 is an exemplary view showing the configuration of the telephone exchange 120 according to the embodiment of the present disclosure. 4, the telephone exchange 120 may include a storage unit 122, a processing unit 124, a transmission / reception unit 126, and a system bus 128. [ According to one embodiment, the storage unit 122, the processing unit 124, and the transmission / reception unit 126 may be connected to communicate with each other via the system bus 128. [

The storage unit 122 includes a plurality of terminals 140-1, 140-2, 140-3 for allowing the telephone exchange 120 to perform telephone exchange between the plurality of terminals 140-1, 140-2, 140-3, 140-3, 140-3, 140-3, information about the call paths of the plurality of terminals 140-1, 140-2, 140-3, And information on the available state of the mobile communication terminal. Also, the storage unit 122 may store information for forming a notification message and information for a predetermined terminal to transmit the notification message. According to one embodiment, the storage unit 220 may be a ROM (Read Only Memory), a RAM (Random Access Memory), a CD (Compact Disc) -ROM, a magnetic tape, a floppy disc, (Optical data) storage device or a carrier wave (for example, transmission over the Internet), but the present invention is not limited to such an implementation.

The processing unit 124 can generate a notification message based on the command message transmitted from the IOT server 110 and control the generated notification message to be transmitted to the predetermined terminal. According to an exemplary embodiment, the processor 124 may attempt to make a telephone call to any one of the preset terminals using the Make Call function based on the command message generated in the form of a CTI Request message, A group call between a plurality of terminals set in advance may be attempted. In addition, the processing unit 124 may transmit a notification message using a function not included in the standard Call function based on a message generated in the form of a user-defined CTI Request message. According to one embodiment, the processing unit 124 may generate notification messages in various forms such as a voice message, a short message service (SMS) message, a social network service (SNS) message, a video message, a unified communication , The form of the notification message is not limited thereto.

The transceiver 126 is connected to the plurality of terminals 140-1, 140-2, and 140-3 so that the telephone exchange 120 can perform telephone exchange between the plurality of terminals 140-1, 140-2, 140-3. The telephone exchange 120 can transmit a call request signal or a packet, which has undergone various processes, to the target terminal. The transmitting and receiving unit 126 may transmit and receive signals for transmitting notification messages to the IOT server 110, the plurality of terminals 140-1, 140-2, and 140-3, and the IVR device 130. [ According to one embodiment, the transceiver 126 receives an instruction message from the IOT server 110 and transmits a notification message to a preset terminal among the plurality of terminals 140-1, 140-2, and 140-3 .

5 is a flowchart illustrating a procedure of a message transmission method according to an embodiment of the present disclosure. Although process steps, method steps, algorithms, and the like have been described in this flowchart in a sequential order, such processes, methods, and algorithms may be configured to operate in any suitable order. In other words, the steps of the processes, methods and algorithms described in the various embodiments of the present disclosure need not be performed in the order described in this disclosure. Also, although some of the steps are described as being performed asynchronously, some of these steps may be performed concurrently in other embodiments. Also, an illustration of a process by way of illustration in the drawings is not intended to imply that the illustrated process excludes other variations and modifications thereto, and that any of the illustrated processes or steps thereof may be used in various embodiments of the present disclosure Does not imply that it is necessary for more than one, and does not mean that the illustrated process is preferred.

As shown in Fig. 5, in step S510, detected data from at least one IOT sensor can be received. For example, referring to FIGS. 1-4, the IOT server 110 may receive detected data from at least one IOT sensor IS-1, ..., IS-n. According to one embodiment, the IOT sensors IS-1, ..., IS-n periodically or at the request of the IOT server 110 manager, And transmits the detected data to the IOT server 110.

In step S520, it can be determined whether the received data belongs to one of a plurality of predetermined abnormal operating ranges. 1 through 4, the processing unit 112 of the IOT server 110 may be configured such that the data received from the IOT sensors IS-1, ..., IS-n are subjected to a plurality of predetermined abnormal operations It can be determined whether it belongs to one of the ranges. According to one embodiment, data received from the IOT sensor, which is a temperature sensing sensor, may correspond to temperature, and a plurality of abnormal operating ranges may be selected from one stage (40 to 60 DEG C), two stages (61 to 80 DEG C) (81 to 100 ° C).

In step S530, a command message may be sent to the telephone exchange instructing to generate a notification message indicating an abnormal operation corresponding to the determined one range. For example, referring to FIGS. 1 to 4, the processing unit 112 of the IOT server 110 forms an instruction message instructing to generate a notification message indicating an abnormal operation corresponding to the determined one range, And may transmit the command message to the telephone exchange 120 through the transmission / reception unit 114. [

In step S540, a notification message is generated based on the transmitted command message, and a notification message may be transmitted to the predetermined terminal. For example, referring to FIGS. 1 to 4, the processing unit 124 of the telephone exchange 120 generates a notification message based on a command message transmitted from the IOT server 110, To the terminal. According to one embodiment, when the processing unit 124 of the telephone exchange 120 corresponds to the first stage (40 to 60 ° C) of the abnormal operation range determined by the IOT server 110, the "room temperature is out of the normal range. If you are in the second stage (61 ~ 80 ℃), you can form a notification message such as "I am suspected of a fire, please check urgently." In step 3 (81 to 100 ° C), it may form a notification message such as "The room temperature is extremely high, evacuation or appropriate action is required."

Although the method has been described through particular embodiments, the method may also be implemented as computer readable code on a computer readable recording medium. A computer-readable recording medium includes all kinds of recording apparatuses in which data that can be read by a computer system is stored. Examples of the computer-readable recording medium include a ROM, a RAM, a CD-ROM, a magnetic tape, a floppy disk, an optical data storage device, and the like, and may be implemented in the form of a carrier wave (for example, transmission via the Internet) . In addition, the computer-readable recording medium may be distributed over network-connected computer systems so that computer readable codes can be stored and executed in a distributed manner. And, functional programs, codes, and code segments for implementing the above embodiments can be easily inferred by programmers in the technical field to which this disclosure belongs.

Although the present disclosure has been described in connection with some embodiments herein, it should be understood that various modifications and changes may be made thereto without departing from the spirit and scope of the present disclosure as will be apparent to those skilled in the art to which this disclosure belongs. something to do. It is also contemplated that such variations and modifications are within the scope of the claims appended hereto.

100: message transmission environment 110: IOT server
120: telephone exchanger 130: IVR device
140-1, 140-2, 140-3: terminals 150-1, 150-2, 150-3: IOT device
112: IOT sensor 112:
114: Transmitting / receiving unit 116: System bus
122: storage unit 124:
126: Transmitting / receiving unit 128:
N: Network IS-1, ... , IS-n: IOT sensor

Claims (10)

A method of transmitting messages using an Internet of Things (IOT) server and a telephone exchange,
Receiving, by the IOT server, detected data from at least one IOT sensor;
Determining, by the IOT server, whether the data belongs to one of a plurality of predetermined abnormal operation ranges;
Transmitting, by the IOT server, a command message to the telephone exchange instructing to generate a notification message indicating an abnormal operation corresponding to the determined one range; And
And generating the notification message based on the transmitted command message by the telephone exchange and transmitting the generated notification message to a predetermined terminal.
How to send messages. The method according to claim 1,
The command message includes:
A CTI request message is generated using a CTI (computer telephony integration) interface,
How to send urgent guidance messages. The method according to claim 1,
The command message includes:
Wherein the information for identifying the response message includes information for identifying the command message, information for identifying a response message to the command message, information for forming the notification message,
How to send urgent guidance messages. The method of claim 3,
The information for forming the notification message includes,
And an interactive voice response (IVR) apparatus for transmitting the notification message in the form of a voice guidance message.
How to send urgent guidance messages. The method according to claim 1,
The notification message includes:
(SMS) message, a video message, or a unified communication (UC) message, which is formed in the form of at least one of a voice message, a short message service (SMS)
How to send urgent guidance messages. As an Internet of Things (IOT) server for transmitting urgent guidance messages,
At least one IOT sensor for detecting data;
A processing unit for generating a command message for determining whether the data belongs to one of a plurality of predetermined abnormal operation ranges and for generating a notification message indicating an abnormal operation corresponding to the determined one range; And
And a transmission / reception unit for transmitting the command message to the telephone exchange.
IOT server. The method according to claim 6,
Wherein,
Generating a command message in the form of a CTI Request message using a computer telephony integration (CTI) interface,
IOT server. The method according to claim 6,
The command message includes:
Wherein the information for identifying the response message includes information for identifying the command message, information for identifying a response message to the command message, information for forming the notification message,
IOT server. 9. The method of claim 8,
The information for forming the notification message includes,
And an interactive voice response (IVR) apparatus for transmitting the notification message in the form of a voice guidance message.
IOT server. The method according to claim 6,
The notification message includes:
(SMS) message, a video message, or a unified communication (UC) message, which is formed in the form of at least one of a voice message, a short message service (SMS)
IOT server.

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