JP2017069900A - Report system with proxy report function - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a report system that allows a report device for making a report via an IP circuit to make a reliable report to a report destination even if abnormality occurs on the IP line.SOLUTION: If a line abnormality detection unit 110 of a report device 1-1 detects abnormality on an IP line, the report device 1-1 transmits communication impossible information and report device information on the report device 1-1 to a report device 1-2 in the vicinity via a radio communication unit 100. If the report device 1-1 receives communication impossible information and report device information on the report device 1-2 via the radio communication unit 100 from the report device 1-2, it stores them in an other report device information storage unit 106 for a prescribed period, and makes a report if it receives a report signal from a mobile terminal 3-2 having a terminal ID stored in the report device 1-2 or the other report device information storage unit 106.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a reporting device that performs reporting to a previously registered reporting destination via an IP line, and in particular, temporarily via a reporting device in the vicinity of a reporting device that has become unable to communicate due to an IP line abnormality. The present invention relates to a reporting device having a function of performing proxy transmission.

  Recently, an environment for using various services provided on an IP line such as the Internet has been improved, and the construction and use of an optical access line as a line for accessing the IP line is rapidly progressing. . Various emergency call systems using the optical access line and the IP line have been proposed.

This type of system is a system that is installed in each room of an apartment house for elderly people, and can be notified in an emergency from a portable terminal carried by a resident or a notification device installed in the room. Also, in such an IP telephone system using an IP line, when using the IP telephone service between a mobile terminal and a fixed telephone terminal, a proxy incoming call response can be made at the desired terminal without any complicated settings by the user. A technique that can be used is disclosed (for example, Patent Document 1).

  However, according to the technique of Patent Document 1, only a response via an IP line is possible, and therefore a proxy incoming call response cannot be used when there is an abnormality in the IP line. When applied to an emergency call system using an IP line, there is a problem that the certainty of the call cannot be guaranteed.

Japanese Patent Laying-Open No. 2015-76844

  Accordingly, an object of the present invention is to provide a notification system capable of reliably executing a notification to a notification destination even when an abnormality occurs in the IP line in a notification device that executes a notification via an IP line. is there.

  In order to solve the above problems, the present invention provides one or more portable terminals that perform wireless communication, one or more reporting devices to which the portable terminals are connected, and a reporting server that houses the one or more reporting devices. A notification system configured, wherein the notification device associates a wireless communication means for performing wireless communication with a second notification device existing in the vicinity, a telephone number of a notification destination, and a terminal ID for identifying the portable terminal The report destination information registering means for registering as the report destination information, the IP line abnormality detecting means for detecting the abnormality of the IP line connected to the self-report device, and the IP line abnormality detecting means detecting the abnormality of the IP line. In this case, communication disable information transmitting / receiving means for transmitting or receiving from the second report device communication disable information indicating that communication via the IP line is not possible to the second report device, and the report destination information register means Report destination information transmission / reception means for transmitting the recorded report destination information to a second notification device existing in the vicinity by the wireless communication means or receiving report destination information from the second notification device, and to the notification server A reporting means for executing a report, wherein the reporting destination information transmission / reception means, when the reporting apparatus detects an IP line abnormality by the IP line abnormality detection means, Report destination information registered in the reporting device is transmitted to a second reporting device existing in the vicinity via the wireless communication means, and the self-reporting device transmits information from the second reporting device via the wireless communication means to disable communication. Is received from the second notification device, temporarily registered in the notification destination information registration means, and received from the second notification device or the second notification device. Included in report destination information The report from the mobile terminal having the terminal ID, characterized in that to report to the notification server.

  According to the present invention, in a reporting device that performs a report via an IP line, when it is determined that the IP line is in an abnormal state, another reporting device in the vicinity reports on behalf of the reporting device. Therefore, even when an abnormality occurs in the IP line, it is possible to provide a reporting system that improves the reliability of reporting by reliably reporting to the reporting destination.

It is a block block diagram of the report system which concerns on one embodiment of this invention. It is a flowchart figure of the notification apparatus 1 which concerns on one embodiment of this invention. It is a flowchart figure of the portable terminal 3 which concerns on one embodiment of this invention.

  Hereinafter, embodiments of the present invention will be described. FIG. 1 is a block configuration diagram of a notification system according to an embodiment of the present invention. This system is composed of a plurality of reporting devices 1 (1-1, 1-2, 1-3) and a plurality of portable terminals 3 (3-1, 3-2, 3-3) belonging to each of them, The reporting device 1 sends a report to the reporting destination terminal 9 via the communication network 7 when a reporting button provided in the portable terminal 3 or the reporting device 1 is pressed. Here, the report destination terminal 9 is assumed to be a family mobile phone, a family hospital, an emergency, etc. as an example. In addition, it is assumed that a different terminal is registered for each report destination terminal 9 of the notification device 1.

  In addition, the reporting device 1 has a function of communicating with other reporting devices by wireless communication (such as a short-range wireless communication method). As an example, the reporting device 1-1 cannot communicate with the communication network 7 for some reason. If the notification device information is stored in the notification device 1-1 using wireless communication (contact information of the notification destination terminal 9 to be notified, terminal ID of the mobile terminal 3-1 to which it belongs, etc.) It transmits to either reporting device 1-2 or 1-3. Any of the other reporting devices 1-2 and 1-3 that have received the reporting device information receives notification button press signals from the reporting device 1-1 and the portable terminal 3-1, and performs proxy reporting.

  Further, each block configuration will be described. The notification device 1-1 includes a wireless communication unit 100, an NW support unit 101, a display unit 102, a speaker 103, a microphone 104, an operation unit (report button) 105, another notification device information storage unit 106, and a self-report device information storage unit 107. , A transmission / reception processing unit 108, an interrupt signal detection unit 109, a line abnormality detection unit 110, and a control unit 111. Here, since the reporting devices 1-2 and 1-3 have the same block configuration, description thereof is omitted. Note that the reporting device 1 is a general reporting device that detects a signal related to reporting using, for example, a sensor device such as a portable terminal or a fire reporting device or a button, and notifies the administrator of the reporting information.

  The wireless communication unit 100 includes a notification button pressing signal received from the portable terminal 1-1 belonging to the reporting device 1-1, the reporting devices 1-2 and 1-3, and the portable terminals 3-2 and 3-3, and a control unit. The notification device information input from 111 is encoded and modulated and output, and the received notification device information is demodulated and decoded and output to the control unit 111. Note that the wireless communication unit 100 may be driven independently by a storage battery (not shown) or the like when a power interruption occurs.

  The NW support unit 101 is an interface unit that is connected to the other reporting device 1 and the reporting destination terminal 9 via the communication network 7.

  The display unit 102 is a means for displaying various types of information such as characters and graphics, including information related to outgoing / incoming histories and information related to the settings of the apparatus, such as a liquid crystal display or an EL (Electro Luminescence) display.

  The speaker 103 is a means for making a call using a general reporting device, and reproduces the received voice data input from the control unit 111.

  The microphone 104 is a microphone for collecting conversation voice or surrounding voice of the operator of the reporting device 1, and outputs the input voice to the control unit 111.

  The operation unit 105 is a man-machine interface having a notification button. There may be only a notification button, or a keyboard, a touch panel, or the like may be used for setting the notification device 1 or the like.

  The other notification device information storage unit 106 stores the notification device information received from the other notification devices 1-2 and 1-3 for a predetermined period (for example, several hours from occurrence of failure to recovery). When a notification button pressing signal is received from another notification device 1-2, 1-3 or portable terminal 3-2, 3-3, the notification device information stored in the control unit 21 is passed.

  The self-reporting device information storage unit 107 stores the telephone number of the reporting destination terminal 9 registered in advance and the terminal ID for identifying the portable terminal 3-1 belonging to the self-reporting device in association with each other as the reporting device information. When a notification button pressing signal is received from the portable terminal 3-1 or when an abnormality of the IP line is detected, the notification device information stored in the control unit 21 is passed. Here, the data related to the report registered in the self-report device information storage unit 17 is registered by the operator of the report device 1 using the operation unit 105.

  The transmission / reception processing unit 108 executes processing related to a call with the report destination terminal 9.

  The interrupt signal detection unit 109 determines whether or not the transmission / reception processing unit 108 is executing processing related to proxy notification of the other notification devices 1-2 and 1-3 by the operation unit 105 of the device 1 while executing the notification. It is detected whether an operation or a notification button pressing signal is received from the portable terminal 3-1.

  The line abnormality detection unit 110 detects an abnormality related to the IP line with the communication network 7 (communication impossible, etc.). When a line abnormality is detected, the control unit 111 is notified of the IP line abnormality.

  The control unit 111 performs overall control of the notification device 1.

  Next, the portable terminal 3-1 includes a button press detection unit 301, a notification button 302, a reception level detection unit 303, a control unit 304, a transmission level change unit 305, and a wireless communication unit 306. Here, since the portable terminals 3-2 and 3-3 have the same block configuration, a description thereof will be omitted. Note that the portable terminal 3 is a general wireless terminal that sends a signal related to a report to the parent device of the reporting device, such as a simple pendant type wireless terminal or a mobile phone.

  The button press detection unit 301 detects that the report button 302 has been pressed by the reporter and passes it to the control unit 304.

  The notification button 302 is a button pressed by the user of the mobile terminal 3-1. It may be a physical button or a touch panel.

  The reception level detection unit 303 detects the signal level received by the wireless communication unit 306 and notifies the control unit 304 of the signal level.

  The transmission level changing unit 305 detects the reception level of the signal from the notification device 1-1 to which the reception level detection unit 303 belongs or the other notification devices 1-2 and 1-3 that execute proxy notification. When the value is equal to or less than the predetermined value, the control unit 304 receives an instruction to change the transmission level, and changes the transmission level.

  The wireless communication unit 306 performs wireless communication with the reporting device 1 or other reporting devices 1-2 and 1-3.

  FIG. 2 is a flowchart for explaining the operation of the reporting device 1 according to the embodiment of the present invention. This flow starts from a state in which the power of the reporting device 1 is turned on and waiting for pressing of the reporting button of the operation unit 105 of the reporting device 1 or the pressing of the reporting button 302 of the mobile terminal 3 (S200). Here, in this flow, when the reporting device 1-1 detects an abnormality in the IP line and transmits the communication disabled information and the reporting device information to the reporting device 1-2, the reporting device 1-2 reports the communication disabled information and the notification. When the device information is received and the proxy notification is performed, the notification button pressing signal from the portable terminal 3-1 is received during the proxy notification of the notification device 1-2, and the notification device 1-3 receives the notification device 1-1. The case where communication disable information and reporting device information are transmitted will be described.

  First, the notification device 1-1 determines whether the line abnormality detection unit 110 has detected an abnormality in the IP line (S201), presses the notification button on the operation unit 105 of the notification device 1-1, or the notification button on the mobile terminal 3. It is determined whether or not a notification button pressing signal by pressing 302 is detected (S202) and whether or not communication disable information is detected from the notification device 1-2 (S203), and this is set in a standby state.

  First, a case will be described in which the reporting device 1-1 detects an IP line abnormality and transmits communication disabled information and reporting device information to the reporting device 1-2.

  When the line abnormality detection unit 110 detects an abnormality in the IP line (S201, YES), the notification device 1-1 detects the notification device information (notification of the notification device 1-1) stored in the own notification device information storage unit 107. The contact destination of the report destination terminal 9 and the terminal ID of the mobile terminal 3-1 to which the report destination terminal 9 should be transmitted are wirelessly transmitted to the report device 1-2 via the wireless communication unit 100 (S204).

  Next, when not receiving the notification device information reception completion notification from the notification device 1-2 (S208, NO), the transmission level of the wireless communication unit 100 of the notification device 1-1 is raised and transmitted again (S224). When the notification completion information reception notification is received from the notification device 1-2 (S208, YES), a transmission level change notification that maximizes the wireless transmission level is transmitted to the portable terminal 3-1 (S212).

  Next, the operation | movement which concerns on the alerting | reporting in the normal state of the alerting | reporting apparatus 1-1 is demonstrated.

  When a report button press signal is detected by pressing the report button of the operation unit 105 of the report device 1-1 or the report button 302 belonging to the portable terminal 3-1 (S202, YES), (S205, NO) A report is started to the report destination terminal 9 stored in the device 1-1 (S215). If there is no response from the reporting destination (S218, NO), a notification is sent to the next reporting destination, and notification is sequentially made until one of the plurality of stored reporting destinations responds (S213). If there is a response from the report destination (S218, YES), the transmission / reception processing unit 108 starts a call process or a data communication process with the report destination. If the call process is performed, a report is executed using the speaker 103 and the microphone 104. (S221). If a call or communication disconnection signal is detected (S222, YES), a call termination process is performed to disconnect the communication path or data communication path with the report destination (S225). After completion, it returns to the standby state.

  Next, a case where proxy notification is performed by receiving communication disabled information and notification device information from the notification device 1-2 will be described.

  When communication impossibility information is received from the reporting device 1-2 (S203, YES), the reporting device information of the reporting device 1-2 transmitted from the reporting device 1-2 (contact information and attribution of the reporting destination terminal 9 to be reported) Terminal ID of the portable terminal 3-2 to be received) via the wireless communication unit 100 (S207). The received notification device information of the notification device 1-2 is stored in the other notification device information storage unit 106 (S211). Here, the other notification device information stored in the other notification device information storage unit 106 is one of the notification devices 1-2, but is not limited thereto. If the information is stored in the other notification device information storage unit 106, a notification of reception completion of the notification device information is transmitted to the notification device 1-2 via the wireless communication unit 100 (S217, YES), and the process returns to the standby state.

  Furthermore, when the notification button pressing signal is detected from the standby state (S202, YES), it is determined whether or not the notification button pressing signal is from the notification device 1-2 or the portable terminal 3-2 (S205). If the notification is from the reporting device 1-2 or the portable terminal 3-2 (S205, YES), the reporting destination stored in the reporting device 1-2 is read from the other reporting device information storage unit 106 and the reporting is started. In step S205, the transmission / reception processing unit 108 starts a call process or a data communication process with the report destination stored in the report apparatus 1-2. If the call process is performed, the report process is performed using the speaker 103 and the microphone 104 (step S205). S221). Since the following is the same as a normal report, the description is omitted.

  Next, the notification device 1-1 receives the notification button press signal from the portable terminal 3-1 during the proxy notification of the notification device 1-2, and the notification device 1-3 notifies the communication device 1-1 of the communication disabled information. A case where the reporting device information is transmitted will be described.

  When a notification button pressing signal is received from the portable terminal 3-1 belonging to the notification device 1-1 while the proxy notification of the notification device 1-2 is being executed in S209 (S210, YES), the notification device 1 -1 monitors the availability of the wireless communication unit 100 (S214), and if it can be confirmed that it is available (S214, YES), communication disable information is transmitted to the reporting device 1-3 via the wireless communication unit 100 ( S216), the reporting device information of the reporting device 1-1 stored in the reporting device 1-1 in the reporting device 1-1 (the contact address of the reporting destination terminal 9 to be reported, the mobile terminal 3-1 to which it belongs. Terminal ID) is transmitted to the reporting device 1-3 (S223).

  FIG. 3 is a flowchart for explaining the operation of the portable terminal 3-1 according to the embodiment of the present invention. This flow starts when the portable terminal 3-1 is powered on and waits for the notification button 302 to be pressed (S300).

  The portable terminal 3-1 waits for whether the button press detection unit 301 detects the press of the notification button 302 (S301) and whether the reception level detection unit detects a wireless reception level (S302). Is in a standby state.

  If the reception level detector detects the wireless reception level (S302, YES), the portable terminal 3-1 checks whether or not the transmission level needs to be changed, and if it needs to be changed (S303, YES). ), The transmission level is changed by the transmission level changing unit 35 (S304), and the process returns to the standby state.

  In addition, when the button press detection unit 301 detects the press of the notification button 302 (S301, YES), the mobile terminal 3-1 determines whether or not the operation of pressing the report button 302 has been detected twice or more. (S305). When the pressing operation of the reporting button 302 is not detected twice or more (S305, NO), a reporting button pressing signal is transmitted to the reporting device 1-1 via the wireless communication unit 306 (S306). After the transmission, it is determined whether or not a response signal from the reporting device 1-1 has been received (S307). If no response signal is received (S307, NO), the transmission level changing unit 35 changes the transmission level (S308). ) Increase the transmission level and retransmit.

  If the operation of pressing the notification button 302 is detected twice or more (S305, YES), priority information is added and transmitted in addition to the notification button pressing signal (S309).

  The embodiment of the present invention has been described above. In the present embodiment, a plurality of reporting devices and portable terminals have been described as examples, but the present invention is not limited to this. For example, a notification server that bundles a plurality of notification devices may be provided. In that case, the reporting server may manage the location information of each reporting device, and may determine a reporting device to be used as a proxy in the vicinity according to the location information of the reporting device that has received the communication disabled information. Further, the change of the transmission level of the portable terminal may be determined according to the position information of the reporting device to be represented, and the transmission level change notification may be transmitted via the reporting device that is operating.

DESCRIPTION OF SYMBOLS 1 ... Report apparatus 100 ... Wireless communication part 101 ... NW corresponding | compatible part 102 ... Display part 103 ... Speaker 104 ... Microphone 105 ... Operation part (report button)
106 ... Other reporting device information storage unit 107 ... Self-reporting device information storage unit 108 ... Transmission / reception processing unit 109 ... Interrupt signal detection unit 110 ... Line abnormality detection unit 111 ... Control unit

3 ... mobile terminal 301 ... button press detection unit 302 ... report button 303 ... reception level detection unit 304 ... control unit 305 ... transmission level change unit 306 ... wireless communication unit

7. Communication network (IP network)
9 ... Report destination terminal

Claims (2)

A plurality of portable terminals that transmit a notification signal related to the execution of the report, and a plurality of notifications that include a notification unit that executes a notification to a predetermined report destination via an IP line when the notification signal is received from the portable terminal A notification system composed of devices,
The reporting device is
A notification destination that stores wireless communication means for performing wireless communication with a second notification device existing in the vicinity, a telephone number of the notification destination, and a terminal ID that identifies the mobile terminal belonging to the notification device in association with each other, and is stored as notification destination information Information storage means, IP line abnormality detection means for detecting an abnormality of the IP line to which the self-report device is connected, and the second notification device when the IP line abnormality detection means detects an abnormality of the IP line Communication disabling information transmitting / receiving means for transmitting communication disabling information indicating that communication via the IP line is impossible or receiving from a second reporting device, and report destination information stored in the report destination information storage means exist in the vicinity. To be transmitted to the second notification device by the wireless communication means or to receive the notification destination information from the second notification device, and the notification destination information transmission / reception means received by the notification destination information transmission / reception means It has a another report destination information storage means for storing report destination information of second notification apparatus, a
The report destination information transmission / reception means includes:
When the self-reporting device detects an abnormality in the IP line by the IP-line abnormality detecting means, the communication failure information and the report destination information of the self-reporting device are sent to the second reporting device in the vicinity via the wireless communication means. Send
When the self-report device receives communication disabled information and second report device report destination information from the second report device via the wireless communication unit, the other report destination information storage unit stores the information for a predetermined period, A notification having a proxy notification function, wherein the notification means is executed if a notification signal is received from a second notification device or a portable terminal having a terminal ID stored in the other notification destination information storage means system. The notification system according to claim 1,
When the notification means receives a notification signal from the self-reporting device or a portable terminal belonging to the self-reporting device while executing a report related to the second reporting device, the report destination information of the self-reporting device exists in the vicinity A notification system having a proxy notification function, wherein the wireless communication means transmits the information to a third notification device.

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