KR20190004479A - Automatic system for ordering and servicing foods and beverages in store and method thereof - Google Patents

Abstract

According to the present invention, an automatic system for ordering and servicing a food and a beverage in a store and a method thereof are disclosed. A prepared product is put on a plate to which a tag is attached when the product should be received in a store after preparing the product ordered through an ordering terminal, a kiosk, a POS terminal, and so on, the tag of the plate used for an order is set by selecting order information by using a store terminal, the tag of the plate is tagged in a reader provided in a pick-up tray when the plate in which the setting is completed is put on one pick-up tray among a plurality of pick-up trays, the order information set in the tag of the plate is displayed in a display unit provided in the pick-up tray, and an orderer is checked with a product receiving authentication apparatus. Therefore, the convenience of a user can be improved and the work efficiency of a store manager can be increased.

Description

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automated system for ordering and servicing food and beverage stores,

The present invention relates to a system for automatically ordering and serviceing food and beverage stores and a method thereof, and more particularly, to a system and method for automatically ordering and service automating order and service automation in a food and beverage store, Sets the tag of the bowl used for the order by selecting the order information by using the store terminal and places the set bowl on a pick-up tray of one of the plurality of pick-up trays, A food and beverage store ordering and service automation system for tagging a tag of a corresponding bowl in a reader, displaying order information set in a tag of the bowl on a display unit provided in the pick-up tray, .

There are various ways to order goods online or offline.

In the case where the customer intends to visit the store by himself or herself, it is difficult to check the preparation state of the product he / she has ordered, and whether or not the product displayed in the store is his or her own product There is a problem that it is difficult to confirm whether there is a plurality of customers who ordered the same product and it is difficult to confirm whether or not the product is the product ordered by the customer.

Also, from the viewpoint of the supplier, the method of using the vibration bell as the method of delivering the product to the customer and the method of calling the customer by displaying the order number on the display are utilized, but the manager (or the product preparation / There is a possibility of a mistake because it is necessary to accurately recognize the order number of the service provider. In the case of a plurality of managers, confusion arises in the provision of unified service.

Korean Patent Laid-Open No. 10-2016-0044616 [Name: food and beverage reservation method]

An object of the present invention is to provide a method and apparatus for preparing a commodity ordered through an order terminal, a kiosk, a POS terminal, etc., placing a prepared commodity in a tag attached with a tag, selecting the commodity information using the commodity terminal, When a tag of a bowl is set and a set bowl is placed on a pick-up tray of one of a plurality of pick-up trays, a tag attached to the bowl is tagged by a reader provided in the pick-up tray, The present invention provides a food and beverage store ordering and service automation system and a method thereof, which are displayed on a display unit provided in a pick-up tray and confirm an orderer with an article receipt authentication device.

A method for automating order and service automation in a food and beverage store according to an embodiment of the present invention is a method for automatically ordering and serviceing a food and beverage store, ; After the settlement function is completed, the order device displays one or more of the settlement function execution result information, the order date and time information, the wait time information, the product preparation completion time information, the order number, the order code, Or in the form of a receipt; Displaying the order information transmitted from the ordering device by the store terminal after the settlement function is completed; Confirming, by the store terminal, a method of receiving goods in the order information; And when the goods receipt system in the order information is a direct receipt state in a store, when a commodity is prepared according to the order information, a tag provided at one side of a bowl selected from a plurality of vessels by the store terminal, And setting an order number in the information.

As an example related to the present invention, the order information includes at least one of a product name and a quantity, a product reception method, an order date and time information, a wait time information, a product preparation completion time information, an order number, NFC information of the order device, And may include one or more of the contact information of the purchaser.

As an example related to the present invention, when a container having the tag with the order number is positioned on any one of a plurality of trays, a reader provided at one side of the one of the trays, Tagging a tag provided on one side of the bowl located on the tray; Confirming the order number set in the tag according to tagging of the tag by the reader; Displaying the confirmed order number on a display unit provided on the other side of the tray associated with the reader by the reader; And confirming the orderer by authenticating the order code issued to the purchaser or the NFC information of the ordering device by the goods receipt authentication device provided on the other side of the tray associated with the reader or on one side of the cabinet accommodating the tray .

The order and service automation system of the food and beverage store according to the embodiment of the present invention is a system for ordering and service automating food and beverage stores and services, An order device for displaying at least one of payment function performance result information, order date and time information, wait time information, product preparation completion time information, order number, order code, and estimated delivery time information, ; The method comprising: displaying order information transmitted from the ordering device, confirming a method of receiving a commodity in the order information, receiving a commodity according to the order information, A store terminal for setting a tag and a order number in the order information on one side of one of the selected vessels; Tagging a tag provided on a tray disposed on the tray when the container having the tag with the order number is positioned on one of the plurality of trays; A reader identifying the number; A display unit for displaying the confirmed order number under the control of the reader; A goods receipt authentication device for confirming an orderer by authenticating an order code issued to an orderer or NFC information of the ordering device; And a cabinet for receiving the tray, supplying power to the received tray, and controlling accessories included in the tray.

As an example related to the present invention, the ordering device may be any one of an order terminal, a kiosk, and a POS terminal.

As an example of the present invention, the reader may be formed on one side of the selected tray so as to tag tags provided on the tray placed on the tray.

As an example related to the present invention, the display unit may be formed on another side of the selected tray so that a plurality of orderers can confirm an order number or a product, which is information on a prepared product.

As an example related to the present invention, the goods receipt authentication device may be formed on the other side of the selected tray or on one side of the cabinet, which is a device for authenticating whether or not a customer is a purchaser in order to receive a prepared product .

As an example of the present invention, the cabinet may include a power supply unit for supplying power to the tray accommodated in the tray. A cabinet communicating unit for communicating with the store terminal or the server; And a cabinet control unit for controlling accessories of the cabinet and accessories included in the tray received in the cabinet.

In the case of a recipient's product directly in a store, after arranging a commodity ordered through an order terminal, a kiosk, a POS terminal, etc., the present invention places the prepared commodity in the tag-attached vessel and selects the order information using the commodity terminal When a tag of a bowl used for the order is set and a set bowl is placed on a pick-up tray of one of a plurality of pick-up trays, a tag attached to the bowl is tagged by a reader provided in the pick-up tray, It is possible to display the set order information on the display unit provided in the pick-up tray and confirm the purchaser with the goods receipt authentication device, thereby improving the user's convenience and improving the work efficiency of the store manager.

1 is a block diagram illustrating a configuration of an ordering and service automation system for a food and beverage store according to an embodiment of the present invention.
2 is a block diagram illustrating a configuration of a store terminal according to an embodiment of the present invention.
FIG. 3 is a flowchart illustrating a method for ordering food and beverage stores and automating services according to an embodiment of the present invention.
4 is a diagram illustrating a screen of a kiosk according to an embodiment of the present invention.
5 is a view illustrating a screen of a store terminal according to an embodiment of the present invention.
6 is a diagram illustrating a screen of a display unit according to an embodiment of the present invention.

It is noted that the technical terms used in the present invention are used only to describe specific embodiments and are not intended to limit the present invention. In addition, the technical terms used in the present invention should be construed in a sense generally understood by a person having ordinary skill in the art to which the present invention belongs, unless otherwise defined in the present invention, Should not be construed to mean, or be interpreted in an excessively reduced sense. In addition, when a technical term used in the present invention is an erroneous technical term that does not accurately express the concept of the present invention, it should be understood that technical terms that can be understood by a person skilled in the art can be properly understood. In addition, the general terms used in the present invention should be interpreted according to a predefined or prior context, and should not be construed as being excessively reduced.

Furthermore, the singular expressions used in the present invention include plural expressions unless the context clearly dictates otherwise. The term "comprising" or "comprising" or the like in the present invention should not be construed as necessarily including the various elements or steps described in the invention, Or may further include additional components or steps.

Furthermore, terms including ordinals such as first, second, etc. used in the present invention can be used to describe elements, but the elements should not be limited by terms. Terms are used only for the purpose of distinguishing one component from another. For example, without departing from the scope of the present invention, the first component may be referred to as a second component, and similarly, the second component may also be referred to as a first component.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings, wherein like reference numerals refer to like or similar elements throughout the several views, and redundant description thereof will be omitted.

In the following description, well-known functions or constructions are not described in detail since they would obscure the invention in unnecessary detail. It is to be noted that the accompanying drawings are only for the purpose of facilitating understanding of the present invention, and should not be construed as limiting the scope of the present invention with reference to the accompanying drawings.

1 is a block diagram showing the configuration of a food and beverage store ordering and service automation system 10 according to an embodiment of the present invention.

1, a food and beverage store ordering and service automation system 10 includes an ordering device 100, a store terminal 200, a bowl 300, a tag 400, a tray 500, a reader 600, A display unit 700, and an article receipt authentication apparatus 800. Not all of the components of the food and beverage store ordering and service automation system 10 shown in FIG. 1 are essential components, and the food and beverage store ordering and service automation system 10 may be implemented by more components than the components shown in FIG. May be implemented, or a food and beverage store ordering and service automation system 10 may be implemented by fewer components.

The ordering device 100 may be an order terminal (or a user terminal) possessed by a user (or an orderer), a kiosk provided in a store, a POS (point of sale) terminal provided in a store, and the like.

In addition, the ordering device 100 performs an ordering and payment function for one or more products selected by the user in association with a payment server (not shown) according to the user input.

After completion of the settlement, the ordering apparatus 100 may receive the payment function execution result information, order date and time information, wait time information, product preparation completion time information, order number, order code (for example, QR code, ), Scheduled delivery time information, or the like, or output it in the form of a receipt or the like. Here, the payment function execution result information includes a product name, a quantity, a method of receiving goods (for example, receiving in-store delivery, visiting packaging, delivery, reservation, etc.), order date and time information.

In addition, after the payment is completed, the ordering device 100 transmits the order information to the store terminal 200 related to the store. Here, the order information includes at least one of a product name and a quantity, a method of receiving a product (for example, a receipt within a store, a visit packing, a delivery, a reservation, etc.), an order date and time information, a wait time information, NFC information of the ordering device 100, delivery information, contact information of the purchaser, and the like.

The store terminal 200 is provided in a store (for example, a store area, a cooking area, etc.). At this time, the store terminal 200 may be a terminal located in a place where a merchandise is prepared in a store.

The store terminal 200 (or a user terminal included in the ordering apparatus 100) may be a smart phone, a portable terminal, a mobile terminal, a personal digital assistant (PDA), a portable multimedia player (PMP) terminal, a telematics terminal, a navigation terminal, a personal computer, a notebook computer, a slate PC, a tablet PC, An ultrabook, a wearable device (e.g., a smartwatch, a smart glass, and a head mounted display), a Wibro terminal, an IPTV (Internet Protocol The present invention can be applied to various terminals such as a television terminal, a smart TV, a digital broadcasting terminal, an AVN (Audio Video Navigation) terminal, an A / V (Audio / Video) system, and a flexible terminal.

2, the store terminal 200 (or a user terminal included in the ordering apparatus 100) includes a communication unit 210, a storage unit 220, a display unit 230, an audio output unit 240 And a control unit 250. Not all the components of the store terminal 200 shown in Fig. 2 are essential components, and the store terminal 200 may be implemented by more components than the components shown in Fig. 2, The store terminal 200 may be implemented.

The communication unit 210 communicates with any one of internal components or external one or more terminals via a wired / wireless communication network. At this time, the external arbitrary terminal may include the ordering apparatus 100, the tag 400, the reader 600, the display unit 700, and the like. Here, the wireless Internet technology includes a wireless LAN (WLAN), a digital living network alliance (DLNA), a wireless broadband (Wibro), a world interoperability for a microwave (WiMAX), a high speed downlink packet access ), HSUPA (High Speed Uplink Packet Access), IEEE 802.16, Long Term Evolution (LTE), Long Term Evolution-Advanced (LTE-A), Wireless Mobile Broadband Service (WMBS) And the communication unit 210 transmits and receives data according to at least one wireless Internet technology in a range including Internet technologies not listed above. In addition, the near field communication technology includes Bluetooth, Radio Frequency Identification (RFID), Infrared Data Association (IrDA), UWB (Ultra Wideband), ZigBee, Near Field Communication (NFC) , Ultra Sound Communication (USC), Visible Light Communication (VLC), Wi-Fi, and Wi-Fi Direct. The wired communication technology may include a power line communication (PLC), a USB communication, an Ethernet, a serial communication, an optical / coaxial cable, and the like.

In addition, the communication unit 210 can transmit information to and from an arbitrary terminal through a universal serial bus (USB).

In addition, the communication unit 210 may be a mobile communication system such as a mobile communication system, a mobile communication system, a mobile communication system, a mobile communication system, (Enhanced Voice-Data Optimized or Enhanced Voice-Data Only), Wideband CDMA (WCDMA), High Speed Downlink Packet Access (HSDPA), High Speed Uplink Packet Access (HSUPA), Long Term Evolution The ordering device 100, the tag 400, the reader 600, the display unit 700, the goods receipt authentication device (for example, 800 and the like.

The communication unit 210 receives the order information transmitted from the order device 100 under the control of the control unit 250. [ Here, the order information includes at least one of a product name and a quantity, a method of receiving a product (for example, a receipt within a store, a visit packing, a delivery, a reservation, etc.), an order date and time information, a wait time information, NFC information of the ordering device 100, delivery information, contact information of the purchaser, and the like.

The storage unit (or memory) 220 stores various user interfaces (UI), a graphical user interface (GUI), and the like.

In addition, the storage unit 220 stores data and programs necessary for the store terminal 200 to operate.

That is, the storage unit 220 may store a plurality of application programs or applications that are driven by the store terminal 200, data for operation of the store terminal 200, and commands. At least some of these applications may be downloaded from an external server via wireless communication. The application program may be stored in the storage unit 220 and may be installed in the store terminal 200 and may be operated by the control unit 250 to perform operations (or functions) of the store terminal 200.

The storage unit 220 may be a flash memory type, a hard disk type, a multimedia card micro type, a card type memory (for example, SD or XD A random access memory (SRAM), a read-only memory (ROM), an electrically erasable programmable read-only memory (EEPROM), a magnetic random access memory And a PROM (Programmable Read-Only Memory). In addition, the store terminal 200 may operate a web storage that performs a storage function of the storage unit 220 on the Internet, or may operate in association with the web storage.

In addition, the storage unit 220 stores order information received through the communication unit 210.

The display unit 230 can display various contents such as various menu screens using the user interface and / or graphical user interface stored in the storage unit 220 under the control of the controller 250. [ Here, the content displayed on the display unit 230 includes various text or image data (including various information data) and a menu screen including data such as an icon, a list menu, and a combo box.

The display unit 230 may be a liquid crystal display (LCD), a thin film transistor-liquid crystal display (TFT LCD), an organic light-emitting diode (OLED) And may include at least one of a flexible display, a 3D display, an e-ink display, and an LED (Light Emitting Diode).

Also, the display unit 230 displays the order information received through the communication unit 210 under the control of the controller 250.

The voice output unit 240 outputs voice information included in the signal processed by the control unit 250. Here, the audio output unit 240 may include a receiver, a speaker, a buzzer, and the like.

Also, the voice output unit 240 outputs the guidance voice generated by the control unit 250.

Also, the audio output unit 240 outputs audio information (or audio information) corresponding to the order information received through the communication unit 210 by the control unit 250.

The control unit 250 executes an overall control function of the store terminal 200. At this time, the controller 250 may be a processor or an engine.

In addition, the control unit 250 executes the overall control function of the store terminal 200 using the programs and data stored in the storage unit 220. The control unit 250 may include a RAM, a ROM, a CPU, a GPU, and a bus, and the RAM, the ROM, the CPU, and the GPU may be connected to each other via a bus. The CPU accesses the storage unit 220 and performs booting using the O / S stored in the storage unit 220. The CPU 220 may use various programs, contents, data, and the like stored in the storage unit 220 So that various operations can be performed.

After the order is completed (or after the normal settlement is completed), the control unit 250 receives the order information transmitted from the order device 100 through the communication unit 210. Here, the order information includes at least one of a product name and a quantity, a method of receiving a product (for example, a receipt within a store, a visit packing, a delivery, a reservation, etc.), an order date and time information, a wait time information, NFC information of the ordering device 100, delivery information, contact information of the purchaser, and the like.

The control unit 250 also outputs the received order information through the display unit 230 and / or the audio output unit 240.

Also, the control unit 250 confirms the method of receiving goods in the order information.

In addition, the control unit 250 performs predetermined functions according to the confirmed goods receipt method.

That is, when the confirmed goods receipt system is a delivery, the controller 250 stores the goods name and quantity, the goods receipt system, the product preparation completion time information, the order number, and the estimated delivery time information (not shown) Delivery information, contact information of the purchaser, and the like through the communication unit 210.

Also, the delivery terminal receives the product name and the quantity, the product delivery method, the product preparation completion time information, the order number, the estimated delivery time information, the delivery destination information, the contact information of the orderer, etc. transmitted from the store terminal 200, The received goods name and quantity, the goods receipt system, the product preparation completion time information, the order number, the estimated delivery time information, the delivery place information, and the contact information of the purchaser.

In addition, the delivery person having the delivery terminal refers to the product preparation completion time information, visits the store related to the store terminal 200 at the time when the order product is prepared, receives the prepared goods, To perform the delivery function.

When the merchandise (or the ordered merchandise) in the order information is prepared by the manager (or the merchandise maker / chef) in the store, the controller 250 stores the received merchandise (Or product preparation completion information) indicating that the product preparation has been completed is transmitted to the delivery terminal through the communication unit 210. [

In addition, the delivery terminal displays information (or product preparation completion information) indicating that the product preparation is completed from the store terminal 200.

Further, the delivery person having the delivery terminal receives the prepared goods after confirming the goods preparation completion information to the manager in the store, and performs the delivery function according to the delivery destination information.

In addition, when the merchandise (or the order item) in the order information is prepared by the manager (or the merchandise maker / cook) in the store, the controller 250 determines whether the merchandise (or the order item) (Or product preparation completion information) indicating that the product preparation has been completed according to the user's request, through the communication unit 210 to the user terminal.

Also, the user terminal displays information (or product preparation completion information) indicating that the product preparation completed from the store terminal 200 is completed.

Further, the user (or the purchaser) having the user terminal confirms the goods preparation completion information (or the result information of the payment function execution) to the manager in the store or the goods receipt authentication device 800, The goods are received.

When the merchandise (or the ordered merchandise) in the order information is prepared by the manager (or the merchandise maker / cook) in the store, the control unit 250 stores the received merchandise (Or product preparation completion information) indicating that the product preparation is completed at the reservation date and time is transmitted to the user terminal through the communication unit 210. [

Further, the user terminal displays information (or product preparation completion information) indicating that the product preparation is completed according to the reservation time transmitted from the store terminal 200. [

In addition, the user (or the purchaser) having the user terminal can confirm the goods preparation completion information (or the result of performing the payment function, etc.) according to the reservation time by the manager in the store, And then receives the prepared goods.

When the merchandise (or the ordered merchandise) in the order information is prepared by the manager (or the merchandise maker / cook) in the store, the controller 250 determines whether the merchandise A tag 400 provided at one side of one of the plurality of vessels 300 selected by a manager (or a product maker / cook) of the store terminal 200 according to the order information Set (or record) the order number. At this time, the prepared merchandise may be located on any one of the selected vessels 300. Here, the tag 400 may be an NFC tag, an RFID tag, or the like.

That is, when the goods receipt system in the order information is the recipient in the store and the goods according to the order information are prepared, the control unit 250 controls the operation of the specific vessel 300 selected from the plurality of the vessels 300 The order number in the order information is set in the tag 400 provided on one side.

The bowl 300 includes a glass bowl, a plastic bowl, a stainless steel bowl, an aluminum bowl, a melamine resin bowl, a disposable container (or a disposable container) used in a store, and the like.

In this way, the bowl 300 can be made of various kinds of materials.

The tag 400 is attached to one side (or one side) of the vessel 300.

In addition, the prepared commodity is located on the vessel 300 by the manager (or the commodity prepara- tor / chef) of the commodity terminal 200. At this time, if the commodity receiving method is visiting packing, delivery, reservation, etc., the prepared commodity can be packed by the bowl 300.

The tag (or electronic tag) 400 includes an NFC tag, an RFID tag, and the like.

In addition, the tag 400 is attached to one side (or one side) of the bowl 300. At this time, the tag 400 may be removably attached to the bowl 300.

When the goods receipt system is the in-store recipient, the order number in the order information is set by the store terminal 200 in the tag 400.

The tray 500 may be a polygon (e.g., rectangular, circular, etc.) formed in an N × M shape (where N and M are natural numbers). At this time, the tray 500 may be fixed or movable.

In addition, the tray 500 can be manufactured in various forms capable of accommodating a bowl 300 containing (or having) the product.

In addition, the tray 500 temporarily stores (or stores) the container 300 containing the goods.

A reader 600, a display unit 700, and an article receipt authentication apparatus 800 may be formed on one side (or one side) of the tray 500.

The reader 600 is formed on one side (or one side) of the tray 500. The reader 600 may be formed at one side of the tray 500 so as to tag (or read) a tag 400 formed at one side of the bowl 300 formed in the tray 500 .

When a plurality of the trays 500 are formed, the reader 600 formed in each tray 500 is moved from the tray 500 to the adjacent tray 500 so as not to tag (or interfere with the tagging) And may be configured to be driven in a frequency region covering the tray 500 related to the reader 600. [

The reader 600 tags (or reads) a tag 400 provided on one side of the bowl 300 located on the tray 500. At this time, the reader 600 may perform a tagging operation for an area within the tray 500 at a preset period.

In addition, the reader 600 confirms the order number set in the tag 400 according to the tagging of the tag 400.

In addition, the reader 600 displays the confirmed order number through the display unit 700 provided on the other side of the tray 500 related to the reader 600. FIG.

The reader 600 tags the tag 400 located on the tray 500 at predetermined time intervals and the container 300 having the tag 400 on the tray 500 is received by the purchaser And stops displaying the order number displayed on the display unit 700 when it is no longer located.

The orderer confirms the order number displayed on the display unit 700 and the order number output in the form of receipt and confirms the order code (for example, QR code, bar code, etc.) The user can authenticate the information to the article receipt authentication apparatus 800 and take the prepared vessel 300 on the tray 500.

The display unit 700 is formed on one side (or one side) of the tray 500 so that a plurality of purchasers can confirm information (for example, order number) about the prepared goods.

The display unit 700 may include at least one of a liquid crystal display (LCD), a thin film transistor liquid crystal display (TFT LCD), an organic light emitting diode (OLED), a flexible display, a three dimensional display, have.

In addition, the display unit 700 displays the order number confirmed by the control of the reader 600 so that a plurality of purchasers can confirm the information on the prepared goods (for example, order number, commodity, etc.).

The display unit 700 may be controlled by the reader 600 when the user receives the container 300 including the tag 400 located on the tray 500 related to the display unit 700 The display of the order number is stopped.

If the order number is not displayed, the display unit 700 may display the advertisement information, the product information, the store information, and the like stored in advance on the display unit 700.

The goods receipt authentication device 800 is formed on one side (or one side) of the tray 500 with a device for authenticating the plurality of orderers to receive the prepared goods.

The product receipt authentication device 800 may be formed on one side (or one side) of a cabinet (not shown) for receiving the tray 500. The cabinet includes a power supply unit (not shown) for supplying power to the tray 500 housed in the tray 500 and a power supply unit (not shown) A cabinet control unit (not shown) for controlling the accessory devices included in the tray 500 housed in the cabinet, and a cabinet communication unit (not shown) for performing wireless communication are formed on one side of the cabinet, respectively .

The goods receipt authentication device 800 authenticates the order code (for example, QR code, bar code, etc.) issued to the purchaser or the NFC information of the order device 100, Check whether the goods are located.

In addition, when the related tray 500 has an opening / closing device (not shown) for storing a product after the authentication is completed, the product receipt authentication device 800 releases the opening / closing device (not shown).

In this way, after arranging a product ordered through an order terminal, a kiosk, a POS terminal, and the like, if the recipient is an item in the store, the prepared item is placed on the tag attached to the tag, the corresponding order information is selected using the store terminal, And when a set bowl is placed on a pick-up tray of one of a plurality of pick-up trays, a tag of the bowl is tagged by a reader provided in the pick-up tray, and an order Information can be displayed on the display unit provided in the pick-up tray.

Hereinafter, a method of ordering food and beverage stores and automating services according to the present invention will be described in detail with reference to FIGS. 1 to 6. FIG.

FIG. 3 is a flowchart illustrating a method for ordering food and beverage stores and automating services according to an embodiment of the present invention.

First, the ordering device 100 performs an order and payment function for one or more goods in cooperation with a payment server (not shown) according to a user (or an orderer) input. The ordering device 100 may be an order terminal (or a user terminal) possessed by the user, a kiosk provided in a store, a POS terminal, or the like.

After completion of the settlement, the ordering apparatus 100 may include information on settlement function execution result, order date and time information, wait time information, product preparation completion time information, order number, order code (for example, QR code, ), Scheduled delivery time information, or the like, or output it in the form of a receipt or the like. Here, the payment function execution result information includes a product name, a quantity, a method of receiving a goods (for example, receipt within a store, visit packing, delivery, reservation, etc.), order date and time information.

For example, a kiosk (not shown) included in the ordering apparatus 100 and provided in the store performs an order and a cash settlement function for two cups of cafe latte by interlocking with a payment server according to an input of an orderer. As shown in FIG. 4, after the cash settlement function is normally performed, the kiosk may receive settlement function execution result information, order date and time information (for example, 1:10 PM on May 1, 2017) (For example, 7 minutes), product preparation completion time information (for example, 1:17 pm on May 1, 2017), an order number (for example, 1357), an order code Code) is displayed (410) for a predetermined time (for example, 5 seconds) on the kiosk and outputted in a receipt form.

As another example, a user terminal (not shown) included in the ordering device 100 and provided by a user at a remote location may interlock with a payment server through a dedicated application installed in the user terminal, 1, a bean curd, and 3 mango juice. Further, after the card settlement function is normally performed, the user terminal transmits the settlement function execution result information, order date and time information (for example, 1:13 pm on May 1, 2017) provided from the settlement server, (For example, 10 minutes), product preparation completion time information (for example, 1:23 pm on May 1, 2017), order number (for example, 1374), order code , Scheduled delivery time information (for example, 1:45 PM on May 1, 2017), and the like (S310).

After the order is completed (or after the normal payment is completed), the store terminal 200 receives the order information transmitted from the ordering device 100. Here, the order information includes at least one of a product name and a quantity, a method of receiving a product (for example, a receipt within a store, a visit packing, a delivery, a reservation, etc.), an order date and time information, a wait time information, NFC information of the ordering device 100, delivery information, contact information of the purchaser, and the like. Also, the store terminal 200 may be a terminal located in a place where goods are prepared in the store.

Also, the store terminal 200 displays the received order information.

For example, the store terminal 200 may store information such as a name and a quantity of goods (for example, two café latte) transmitted from the kiosk, a goods receipt system (for example, in-store receipt), an order date and time information (Eg, 1:10 pm on May 1, 2015), waiting time information (for example, 7 minutes) 1357), an order code (for example, a QR code), and the like. In addition, as shown in FIG. 5, the store terminal 200 displays the received first order information 510.

In another example, the store terminal 200 may store a merchandise name and quantity (e.g., one strawberry iced beer, one bean curd, one mango juice) sent from the user terminal, a goods receipt (e.g., delivery) Date and time information (for example, 1:13 PM on May 1, 2017), waiting time information (for example, 10 minutes), product preparation time information (for example, 1 pm on May 1, 2017 (For example, bar code), the NFC information of the order device 100, and estimated delivery time information (for example, 1:00 pm on May 1, 2017) 45 minutes), delivery information (for example, 1234-5678 in Yeoksam-ro, Gangnam-Gu, Seoul) and contact information of the purchaser (e.g., 010-9876-5432). Also, the store terminal 200 displays the received second order information (S320).

Then, the store terminal 200 confirms the method of receiving goods in the order information.

In addition, the store terminal 200 performs predetermined functions according to the checked goods receipt method.

For example, the store terminal 200 confirms the goods receipt method (e.g., receipt in the store) in the first order information.

In another example, the store terminal 200 confirms the goods receipt system (for example, delivery) in the second order information and stores the goods name and quantity (for example, one strawberry ice number (For example, delivery), time information (for example, 1:23 pm on May 1, 2017), order number (for example, 1374), delivery schedule information (for example, 1:45 pm on May 1, 2017), delivery information (for example, 1234-5678 in Yeoksam-ro, Gangnam-gu, Seoul) 9876-5432) or the like (S330).

When the goods receipt system in the order information is the recipient in the store and the goods according to the order information are prepared, the store terminal 200 is managed by the manager (or the product prepara- tor / cook) of the store terminal 200 The order number in the order information is set in the tag 400 provided on one side of any one of the plurality of vessels 300. At this time, the prepared merchandise may be located on any one of the selected vessels 300. Here, the tag 400 may be an NFC tag, an RFID tag, or the like.

For example, when the goods receipt system in the first order information is a state of the recipient in the store, and two cups of café latte according to the first order information are prepared, the store terminal 200 is managed by the manager of the store terminal 200 The order number (e.g., 1357) in the first order information is set in the third tag 400 provided at one side of the third vessel 300 selected from the plurality of vessels 300 at step S340.

When the container 300 having the tag 400 having the order number set by the manager of the store terminal 300 is placed on one of the plurality of trays 500, The reader 600 provided at one side of one tray 500 tags the tag 400 provided at one side of the bowl 300 located on the tray 500 related to the reader 600. [

In addition, the reader 600 confirms the order number set in the tag 400 according to the tagging of the tag 400.

For example, when a third bowl on which two cups of café latte are placed on a second tray 500 among a plurality of trays 500 provided at a specific position in a store, The second reader 600 tags the third tag provided on one side of the third vessel located on the second tray.

Also, the second reader checks the order number (e.g., 1357) set in the third tag (S350).

Thereafter, the reader 600 displays the confirmed order number through the display unit 700 provided on the other side of the tray 500 related to the reader 600. At this time, the reader 600 tags the tag 400 located in the corresponding tray 500 at predetermined time intervals, and the container 300 equipped with the tag 400 on the tray 500 is received by the purchaser And stops displaying the order number displayed on the display unit 700 when it is no longer located.

6, the second reader may receive the identified order number (e.g., 1357) 610 via the second display unit 700 provided on the other side of the second tray (S360).

The orderer confirms the order number displayed on the display unit 700 and the order number output in the receipt form and confirms the order number displayed on the other side (or the tray 500) of the tray 500 related to the display unit 700, (For example, a QR code, a bar code or the like) issued at the time of ordering or the NFC information of the ordering device 100 is authenticated by the goods receipt authentication device 800 provided in the order receiving device 100 The user can take the prepared container 300 placed on the tray 500.

For example, the orderer confirms the order number (for example, 1357) 610 displayed on the second display unit 700 and the order number (for example, 1357) output in the form of the receipt, (For example, a QR code) output in the form of a receipt through the goods receipt authentication device 800 provided on the other side of the tray 500, 300) (S370).

As described above, in the embodiment of the present invention, after a product ordered through an order terminal, a kiosk, a POS terminal, or the like is prepared, if the item is received in the store, the product is placed in a tag attached to the tag, The tag of the bowl to be used in the order is selected by placing the selected bowl on the pick-up tray of one of the plurality of pick-up trays, The order information set on the tag of the bowl is displayed on the display unit provided in the pick-up tray, the purchaser is confirmed by the goods receipt authentication device, the convenience of the user is improved, and the work efficiency of the store manager is increased.

It will be apparent to those skilled in the art that various modifications and variations can be made in the present invention without departing from the spirit or essential characteristics thereof. Therefore, the embodiments disclosed in the present invention are intended to illustrate rather than limit the scope of the present invention, and the scope of the technical idea of the present invention is not limited by these embodiments. The scope of protection of the present invention should be construed according to the following claims, and all technical ideas within the scope of equivalents should be construed as falling within the scope of the present invention.

In the present invention, after a product ordered through an order terminal, a kiosk, a POS terminal or the like is prepared, the product is placed in a tagged container in the case of a goods receipt in the store, the corresponding order information is selected using the store terminal, And when a set bowl is placed on a pick-up tray of one of a plurality of pick-up trays, a tag of the bowl is tagged by a reader provided in the pick-up tray, and an order Information can be displayed on a display unit provided in the pick-up tray and the goods receipt authentication device can confirm the purchaser, thereby improving the convenience of the user and enhancing the work efficiency of the store manager. Field, store management field, and the like.

10: Food and beverage store ordering and service automation system
100: order device 200: store terminal
300: bowl 400: tag
500: Tray 600: Reader
700: display unit 800: goods receipt authentication device

Claims (9)

In food and beverage store ordering and service automation methods,
Performing an ordering and payment function for one or more products selected by the ordering device in accordance with an orderer's input in cooperation with a payment server;
After the settlement function is completed, the order device displays one or more of the settlement function execution result information, the order date and time information, the wait time information, the product preparation completion time information, the order number, the order code, Or in the form of a receipt;
Displaying the order information transmitted from the ordering device by the store terminal after the settlement function is completed;
Confirming, by the store terminal, a method of receiving goods in the order information; And
When a product according to the order information is prepared in a state where the item is received in the order information directly in a store, a tag provided at one side of one of the plurality of items selected by the store terminal, ≪ / RTI > wherein the method further comprises the step of: The method according to claim 1,
The order information includes:
Product name and quantity, product receipt system, order date and time information, waiting time information, product preparation completion time information, order number, NFC information of the ordering apparatus, delivery point information and contact information of the purchaser How to order food and beverage outlets and automate services. The method according to claim 1,
When a container having the tag with the order number is positioned on one of the plurality of trays, a reader provided on one side of the one tray, one side of the tray positioned on the tray associated with the reader Tagging the tag included in the tag;
Confirming the order number set in the tag according to tagging of the tag by the reader;
Displaying the confirmed order number on a display unit provided on the other side of the tray associated with the reader by the reader; And
Confirming the orderer by authenticating the order code issued to the purchaser or the NFC information of the ordering device by the goods receipt authentication device provided on the other side of the tray associated with the reader or on one side of the cabinet housing the tray A method for automating the ordering and service of food and beverage stores. In a food and beverage store ordering and service automation system,
And performs an order and payment function for one or more products selected in accordance with the order entry by interlocking with the payment server. After the payment function is completed, the payment function execution result information, order date and time information, waiting time information, Order device for displaying at least one of information, order number, order code, and estimated delivery time information or outputting it as a receipt;
The method comprising: displaying order information transmitted from the ordering device, confirming a method of receiving a commodity in the order information, receiving a commodity according to the order information, A store terminal for setting a tag and a order number in the order information on one side of one of the selected vessels;
Tagging a tag provided on a tray disposed on the tray when the container having the tag with the order number is positioned on one of the plurality of trays; A reader identifying the number;
A display unit for displaying the confirmed order number under the control of the reader;
A goods receipt authentication device for confirming an orderer by authenticating an order code issued to an orderer or NFC information of the ordering device; And
And a cabinet for receiving the tray, supplying power to the received tray, and controlling accessory devices included in the tray. 5. The method of claim 4,
The ordering device comprises:
An order terminal, a kiosk, and a POS terminal. 5. The method of claim 4,
The reader includes:
Wherein the tray is formed on one side of the selected tray so as to tag tags provided on the tray placed on the tray. 5. The method of claim 4,
The display unit includes:
Wherein the plurality of purchasers are formed on the other side of the selected tray so that the order number or the product, which is information on the prepared goods, can be confirmed. 5. The method of claim 4,
The goods receipt authentication device,
Wherein the plurality of purchasers are devices for authenticating the purchaser to receive the prepared goods and are formed on the other side of the selected tray or formed on one side of the cabinet. 5. The method of claim 4,
In the cabinet,
The apparatus according to claim 1,
A power supply for supplying power to the tray;
A cabinet communicating unit for communicating with the store terminal or the server; And
And a cabinet control unit for controlling the accessories of the cabinet and the accessories included in the tray received in the cabinet.

Images