KR20180083202A - The providing method for the ceremonies unioned a household electric appliance - Google Patents

Abstract

The present invention relates to a method for providing a household appliance-combined funeral service, comprising: a step of calculating and presenting the amount of subscription to a funeral service; a step of allowing a funeral service customer to make a contact for a funeral service; a step of transmitting a funeral service policy to the funeral service customer; a step of transferring information of a purchased household appliance selected by the funeral service customer to a household appliance company server; a step of delivering the purchased household appliance to the funeral service customer; and a step of providing delivery information to the household appliance company server. According to the present invention, the reliability can be provided by improving the satisfaction of the funeral service.

Description

BACKGROUND OF THE INVENTION 1. Field of the Invention [0001] The present invention relates to a method of providing a combined-

The present invention relates to a method of providing a home appliance service, and more particularly, to a home appliance product combining home appliances and a home appliance service, so that a home appliance member can purchase a home appliances product and receive cheaper service To a method of providing a home appliance-based combined service.

Because of the long tradition of Confucian tradition, Korea has customs that family burial is more important than any other country. In the past aged extended family, family members were able to help each other without difficulty when the family died. However, in the modern nuclear family society, family members do not have experience of funeral, which makes it difficult to prepare funerals. Particularly in case of sudden accident death, family members must bear the economic burden as well as the psychological shock to the death of the family. As a result, there have been companies that provide counterfeit services to relieve the burden of remaining family members and to eliminate complicated funerals without difficulty.

The premises system of the premises service provider is arranged such that the member agrees to receive the premises service, and a certain amount of the monthly fee is paid to the premises service provider for a predetermined period of time, When a member of a member who has agreed to receive a citywide service is deceased, and the member requests a counterfeit service from a counterfeit service provider, the counterfeit service provider provides the counterfeit counterfeit service according to the request. If the membership fee is not completely paid, the member is requested to pay the remaining membership fee, and the member is provided with a counterfeit service.

However, the existing counterfeit service is a system that simply pays dues that are appropriate for the counterfeit service after membership. The reliability of the counterfeit members and trustworthiness of the counterfeit company are not high, and especially the decline of reliability is worse due to bankruptcy of counterfeit company . In addition, due to a number of reasons, a member of a superpowder has ceased to pay the mutual aid fee or joined a product of another superpowder member.

Therefore, there is a need for measures to prevent membership detachment as well as to improve reliability and satisfaction of premature service

On the other hand, when purchasing home appliances such as a refrigerator or a TV, it is common to pay the price of the home appliances, and in some cases, the user is purchasing at a low price in case of discounting.

Patent Publication No. 10-2014-0018605 (2014.02.13, a system for and a method of non-discounting of a mutual association associated with a substitute operation) Japanese Patent Application Laid-Open No. 10-2008-0020731 (2008.03.06, premise service system and method related to insurance)

SUMMARY OF THE INVENTION The present invention has been made to solve the above-mentioned problems, and an object of the present invention is to provide a home appliance product combining home appliances and a home appliance service, so that a home appliance can be provided at a lower cost The present invention provides a method for providing a combined service of a home appliance product that reduces the financial burden on a member who is supposed to be a member and enhances the satisfaction of the service.

In addition, the present invention relates to a home appliance (home appliances) that increases the degree of satisfaction and reliability by making a 100% refund of a basic membership fee (home appliance installment + auction association fee) And a method of providing a combined type superficial service.

In order to accomplish the above object, the present invention proposes a home appliance product combined home appliances product to be provided to a home appliance customer, and the amount of the home appliances product to be paid according to the type and price of appliances, Calculating and presenting the calculated value; Determining whether to join the home appliances combined home appliances and when the home appliances want to join the home appliances combined appliances; When the approval is completed through the approval process, the information on the super service of the super-product including the household appliance information selected by the super-user is stored in the super-information DB of the super-company server 10, and the super- ; Transferring the information of the purchase target appliance product selected by the super customer to the appliance server 20 from the super service information stored in the super information server DB in the super server company server 10; Searches the holding DB of the appliance company server 20, identifies the distributor and the store holding the purchase target household appliance received from the super-firm company server 10, and confirms the distribution destination of the household appliance in the shortest distance or the shortest time Allowing the home appliance to be purchased to be delivered at a distributor and an outlet capable of arriving; Providing delivery information to the home appliance company server (20) after delivering the home appliance product to the premier customer; And a control unit.

According to the method for providing the home appliance-based combined service provided with the above-described configuration, when the superior member joins the home appliance combined type home appliance product, the home appliance service can be provided at low cost together with the purchase of the household appliance, As a result, it is possible to provide trust by enhancing customer satisfaction as well as customer satisfaction, and by paying installment price of home appliances with installment fee for a certain period of time, it is possible to prevent member departure .

BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a schematic diagram showing a home appliance-connected type premises service system according to the present invention;
2 is a flowchart showing a process of providing a home appliance service in a home appliance according to the present invention.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, a method for providing a home appliance-based combined service according to a preferred embodiment of the present invention will be described in detail with reference to the accompanying drawings.

FIG. 1 is a diagram illustrating an example of a multi-user service system according to the present invention. As shown in FIG. 1, a multi-user company server 10 provides a multi- A home appliance company server 20 provided in a home appliance company linked in advance with the home appliance company, and a financial settlement server 30 for paying a matching ratio.

The superuniverse company server 10 processes the member registration for the corresponding customer according to a superuniverse service subscription request through on / off line, like a normal superuniverse company system. Of course, in this process, a comprehensive list of services, such as a detailed list required for funeral procedures such as an admission fee, a funeral ritual cost, a transportation fee, a funeral assistance fee, and cost information for each service list, Will not be described in detail because it is a known technique.

The conferencing fee charged by the superuniverse server 10 to the superuniverse server 10 can be sent by mail, mail, or a mobile phone number entered by a superuniverse member at the time of member registration. To the financial settlement server 30 and receives the automatic payment through the financial settlement server.

The super duper company server 10 is provided with a member DB 11 for storing the personal information and the billing account information of the super duper registered as a member, such as a normal duplex company system, and the super duplex information And a forgery-prevention-information management unit 13 is provided for managing the ratio of the conferences to be paid each month.

The home appliance company server 10 of the present invention is provided with a home appliance information transfer unit 14 for transferring the information of the home appliance product to be purchased to the home appliance company server 20 at the time of entering the home appliances combined type home appliance, A membership card issuing unit 15 for issuing a membership card for giving benefits to the member as well as a travel or cultural benefit, and a membership card issuing unit 15 for sending a mutual information such as membership to a member in charge, A studying unit 16 is provided.

The home appliance company server 20 is a server for customer and product management provided in a home appliance company which has previously established a partnership with a home appliance company, and is connected to the home appliance company server 10 through a wireless communication network.

The home appliance company server 20 is provided with a holding DB 21 for storing information on household appliances being held and a distribution management unit 22 for delivering household appliances delivered from the mother company server 10 When the delivery order of the household appliances is received from the premises company server 10, the home DB server searches for the home DB and searches for the home appliances. Then, Or deliver the household appliances you have in your reseller or store located within the shortest time.

The financial settlement server 30 makes a payment for the auction association from the settlement account of the corresponding member in accordance with the request for the auction association from the afore-mentioned company server 10 to be automatically withdrawn.

At this time, the financial settlement server 30 may settle the mutual aid fee through the CMS method (a supercomputer server -> a financial settlement server (financial institution) -> a financial settlement company -> a financial settlement server -> a superunit company server) do.

Of course, if you do not apply for a direct debit, the member will transfer the account directly from the super account member's account to the super account account or pay the concession fee charged through the cash account.

A method of providing a home appliance-based combined service using the above-configured home service system will be described with reference to FIG.

As shown in FIG. 2, the method of providing a home appliance service in a home appliance product combination service provides a home appliance product combining type home appliances to a home appliance customer (S10), the sum of the installment amount of the household appliance to be paid in accordance with the payment amount

If the customer is proposing by a counterpart company or if a counterfeit customer intends to join the counterfeit product, the counterfeit service contract is executed (S20). In this case, in order to join the counterfeit product, Select the target household appliances, decide the method of payment of the household appliances and the method of payment of the hearing aid fee, and make the contract.

After the agreement service is completed, the service is approved through the approval process of the superuniverse company (S30). When the approval is completed, the superuniverse service subscription information of the superuniverse product including the household appliances information selected by the superuniverse customer is stored in the superuniverse information DB (S40). Then, the outsourced service security is sent to the super-user who subscribes to the super-charged product within the next month or several days (S55)

After the superunit subscription, the superunivery server 10 transmits the information of the superunit service subscription information stored in the superuniverse information DB to the appliance server 20 (S50) The server 20 searches the holding DB and confirms whether or not the home appliance server 10 has received the home appliance product to be purchased (S60)

If it is determined in step S60 that the target household electrical appliances are stored, then after confirming the resellers and the stores that own the target electrical appliances, the outsourced electrical appliances are delivered to the closest resellers and distributors (S 70)

The selection of the distribution request agent and the distributor of the household electric appliances to be purchased selects the distributor and the distributor which are located at the shortest distance from the shipping address or can arrive at the shipping address in the shortest time.

The home appliance company server 20 delivers the home appliance product to the premier customer and then delivers the delivery information to the premises company server 10 in step S80. The premaster company server stores the delivered delivery information in the premises information DB And the person in charge of the company in charge can confirm the details stored in the mutual information DB and recognize the presence or absence of the delivery.

The home appliance company server 20 not only delivers the delivery information to the second company server but also sends the delivery information to the customer communication terminal 40 carried by the second customer in a letter or the like so that the second customer can recognize the delivery information.

If it is determined in step S60 that the electronic appliance to be purchased is not stored, the electronic appliance is delivered after manufacture of the electronic appliance to be purchased (S75)

Here, when the subscription approval is completed in step S30, the superuniverse company server 10 may further include a step of issuing a membership card to a superuniverse subscribing to the superuniverse product so as to receive a discount at the time of travel or cultural activity. (S45)

In the meantime, in the present invention, if the superuniverse amount agreed upon at the time of entering the superuniverse product is paid in installments for each period or the number of times set in advance, the superuniverse amount is preferably 100% refunded to the superuniverse.

Therefore, the customer will receive the counterfeit service during the non-payment period of the auction party, or refund of the conferance fee paid for the home appliance and the installment payment for the home appliance after the expiration date.

In addition, the conglomerate has the advantage of being able to secure the new customers as well as the existing customer management by improving the satisfaction to the consumers, and to prevent the withdrawal of the members from being interrupted because it is possible to minimize the interruption of the interim payment. And consumer electronics companies will be able to secure stable customers as well as reduce the outbreak of distributors and retailers through sales.

As described above, the present invention is a very useful invention that can be won by a home appliance company as well as a superior member and a connoisseur.

10: Supercomputer company server 11: Member DB
12: Duplicate information DB 13:
14: Home Appliance Information Delivery Unit 15: Membership Card Issuing Unit
16: Subscription information provider 20: Home appliance company server
21: Retention DB 22:
30: financial settlement server 40: customer communication terminal

Claims (3)

A step of proposing a home appliance product coupled home appliance product and calculating and presenting a home appliance purchase price based on the type and price of home appliances,
Determining whether to join the home appliances combined home appliances and when the home appliances want to join the home appliances combined appliances;
When the approval is completed through the approval process, the information on the superimposed service of the superimposed product including the appliance information selected by the superimposed customer is stored in the superimposed information DB of the superuniverse server 10, and the superimposed service information ;
Transferring the information of the purchase target appliance product selected by the super service client among the super service information registered in the super information server DB to the appliance server 20;
Searches the holding DB of the appliance company server 20, identifies the distributor and the store holding the purchase target household appliance received from the super-firm company server 10, and confirms the distribution destination of the household appliance in the shortest distance or the shortest time Allowing the home appliance to be purchased to be delivered at a distributor and an outlet capable of arriving;
Providing delivery information to the premises company server (10) from the appliance company server (20) after delivering the home appliance product to be purchased to the premier customer;
The method comprising the steps of: (a)
The method according to claim 1,
And if the prepaid subscription amount is paid in full by the period or the number of times set at the time of subscription, the prepaid subscription amount is 100% refunded to the prepaid subscriber.
The method according to claim 1,
Further comprising the step of issuing a membership card so as to receive a discount at the time of traveling or cultural activity to the premature customer when the approval for joining is completed after the contract.

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