KR20170136475A - Method for Operating Delivery Oder by using Data and Telephone Network Multiply - Google Patents

Abstract

According to the present invention, provided is a method of operating delivery order by multi-use of data and telephone networks, which is executed through an application provided in a wireless terminal of a user, capable of multiple connections to the data and telephone networks. The method of operating delivery order by multi-use of data and telephone networks comprises the following steps of: allowing the application to determine a delivery store for delivery order, and to configure order details for ordering goods to the determined delivery store to transmit the configured order details to a specified order management server through data networks; allowing the application to process a call channel for voice call associated with delivery order using the order details to be connected; and allowing the application to confirm and output a reception result of the order details received and accepted by a store-side terminal device of the delivery store through at least one channel of a communications channel communicating through data networks and a call channel connected through the telephone networks via calls.

Description

METHOD FOR OPERATING DELIVERY ORDER USING DATA NETWORK AND TELEPHONE NETWORK

The present invention relates to a method executed by an application provided in a wireless terminal of a user capable of multiple connections to a data network and a telephone network, the method comprising the steps of: determining, by the application, a delivery store to place a delivery order and ordering a product to the determined delivery shop And transmits the data to a specified order management server via a data network, and causes the application to connect a call channel for a voice call related to a delivery order using the order details, and the application communicates with a communication channel And a call channel connected via the telephone network to a store terminal device of the delivery shop through the at least one channel to confirm and output the received order details, .

Most of the delivery orders are made through the telephone ordering process through the voice network, and the orderer must speak his / her order details as accurately as possible and deliver it to the delivery shop. If the voice of the purchaser is inaccurate or noise occurs in the voice network, a wrong order of delivery is received in the telephone order process.

Recently, as the service using the Internet has diversified, a method of applying a delivery order through the Internet has been proposed. However, there is no way to confirm whether or not the delivery order is normally received at the delivery shop as compared to the conventional telephone order. Even if a delivery order is not received due to a communication error in the delivery order process, the orderer may have a problem that his or her delivery order is received incorrectly.

It is an object of the present invention to provide a method that is executed through an application provided in a wireless terminal of a user capable of multiple connections to a data network and a telephone network, the method being characterized in that the application determines a delivery shop to order delivery and orders goods to the determined delivery shop A second step of configuring order details and transmitting the order details to a specified order management server via a data network and a second step of causing the application to connect a call channel for a voice call related to a delivery order using the order details, And a third step of confirming and outputting a reception result of the order details accepted and accepted by the store-side terminal device of the delivery shop through at least one of a communication channel communicating through the data network and a communication channel connected via the telephone network A delivery order that uses multiple data networks and telephone networks together Operating method.

A method of operating a delivery order operation that multiplexes a data network and a telephone network according to the present invention is a method executed by an application provided in a wireless terminal of a user capable of multiple connections to a data network and a telephone network, A step of constructing an order history for ordering a product to the determined delivery shop and transmitting the order history to a designated order management server via a data network and a step of transmitting a call channel for a voice call related to a delivery order using the order history A second step of processing the application to be connected to the store-side terminal device of the delivery shop, and a second step of processing the application-accepted order details received from the store-side terminal device of the delivery shop through at least one of a communication channel communicated through the data network and a call channel connected via the telephone network The third step of confirming and outputting the acceptance result It characterized in that it comprises.

In the delivery order operating method of multiplexing the data network and the telephone network according to the present invention, the first step may include the step of the application selecting either the prepurchase order before the order reception or the delivery after delivery And performing a procedure of processing the payment for the bill corresponding to the order details through the payment means of the user when the prepayment agent is selected before the order reception.

A method of operating a delivery order operation using a data network and a telephone network according to the present invention, the method comprising the steps of: causing the application to transmit the approved payment history to the order management server through the communication channel And further comprising:

In the delivery order operating method of using a data network and a telephone network according to the present invention, the call channel may include a call channel connected through a call device associated with the order management server, A communication channel connected to the device, or a call channel directly connected to the store-side terminal device.

The method of claim 1, wherein the order details are received by the order management server through the data network or the order management server through the data network. And an order history of replacing, deleting, adding, or changing at least a part of the call through a communication channel connected through the telephone network.

A delivery order operating method for multiplexing a data network and a voice network according to the present invention is a method for executing a delivery order operation using a data network and a voice network through a user's order side terminal device capable of multiple connections to a data network and a voice network, A first step of determining a store and configuring an order history for ordering a deliverable item of the determined delivery shop; and a step of transmitting, via a communication channel connected with the order management server, A second step of transmitting the order details to the management server and processing the order-side terminal device so that a call channel for a voice call related to the order details is connected through a multi-connectable voice network; Wherein the order-side terminal device is connected to the plurality of connectable data network-based communication terminals And a third step of receiving and outputting an acceptance result of the order details accepted and accepted by the store-side terminal device of the delivery shop through at least one channel among the voice channel-based call channel and the voice network-based call channel, At least one of a communication channel connected to a communication device associated with the server or a communication channel connected to the store-side terminal device through the relay of the communication device, or a communication channel directly connected to the store-side terminal device, The order details accepted and accepted by the shop-side terminal device may include at least a part of the order history transmitted to the order management server through the call channel connected through the voice network, And the order information transmitted to the order management server through the call channel connected through the voice network And at least it is formed by at least a portion of the order information sent to the order management server in case of substitution or deletion or addition or change a portion including the replacement or deletion or addition or a change order information in the history.

In a delivery order operating method for multiplexing a data network and a voice network according to the present invention, when the order details are configured, the bill data for the order details is generated, or the bill data for the order details And a step of processing a payment for the bill data through the payment means of the user.

The method of managing a delivery order using a data network and a voice network according to the present invention may further include transmitting the approved payment details to the order management server through the communication channel when the payment is approved .

The method according to the present invention further includes a step of confirming a payment time point for the order details in a delivery order operation method using a data network and a voice network in a multiplex manner, wherein the payment time point includes a prepurchase order, The time of delivery, the time of delivery, and the payment after delivery are selected, or the prepayment agent before the order reception, or the direct agent upon receiving the order.

In a delivery order operating method for multiplexing a data network and a voice network according to the present invention, it is possible to generate billing data for the order details when the payment time point for the order details is a prepaid order, The method of claim 1, further comprising the steps of: receiving the billing data via the payment means; and performing a payment procedure for the billing data through the payment means of the user, wherein when the prepayment order is accepted, The order history is transmitted to the order management server before being received by the store-side terminal device, or is confirmed by the order management server.

The method comprising the steps of: receiving billing data through the communication channel when a point of payment for the order details is a direct connection upon receipt of an order, The method according to claim 1, further comprising the step of: performing a settlement procedure for the bill data via the order management server, wherein the approved payment history is transmitted to the order management server, . ≪ / RTI >

A delivery order operating system according to the present invention is a delivery order operating system in which a communication channel 1 is connected to an order side terminal device via a data network 1 and a communication channel 2 is connected to at least one shop side terminal device via a data network 2. [ And a data network and a voice network connected to the communication terminal capable of connecting the call channel 1 with the order terminal device via the voice network or connecting the call channel 2 with at least one store terminal device, 1. A delivery order operating system for multiple use, the system comprising: an order history receiving unit for receiving order details from the order side terminal device via the communication channel (1); and at least one An order acceptance processing unit for accepting the order details to the shop-side terminal apparatus identified through the communication channel (2) Through the reception result receiving unit and the communication channel (1) for receiving the reception result of the order information determined by the terminal apparatus to the order-side terminal apparatus comprising a reception result provided to provide a reception result of the order information.

According to the present invention, when the communication channel (2) is connected between the communication apparatus and the store-side terminal apparatus, the communication apparatus transmits the DTMF (2) inputted via the communication channel (2) is connected between the communication apparatus and the shop-side terminal apparatus, the reception result receiving unit can receive the reception result from the communication channel (2) by reading a dual tone multi-frequency Can receive the reception result of the order details received from the connected communication device to the store-side terminal device.

According to the present invention, when the communication channel (1) is connected between the communication device and the order side terminal device, the communication device converts the order details into a voice message and transmits the voice message to the order side To the terminal device, or to output the reception result in the form of a voice message to the order-side terminal device via the call channel (1).

According to the present invention, when the call channel (1) and the call channel (2) are connected, the communication apparatus relays the call channel (1) and the call channel (2) So that the communication channel 3 is connected between the devices.

According to the present invention, the delivery order operating system further includes a payment time confirmation unit for confirming a payment time point of the received order details. The payment time point includes a prepayment order before order acceptance, a direct payment upon order acceptance, , Or may be a prepayment agent before the order reception, or may be a direct delivery agent upon receipt of the order.

According to the present invention, in the delivery order operating system, when the payment time point for the order details is post-delivery payment, payment time information for identifying the post-delivery payment may be provided to the store-side terminal device.

According to the present invention, the delivery order operating system generates bill data for the order details when the payment time point for the order details is a prepayment before order reception, and transmits the bill data to the order-side terminal through the communication channel (1) And an invoice providing unit for transferring the invoice to the apparatus.

According to the present invention, the delivery order operating system further comprises an order settlement processing unit for confirming whether the prepayment order before the order reception is approved, when the payment time point for the order details is a pre-order acceptance order, In the case where the prepayment agent is approved before the order reception, the payment details of the prepayment agent before the approved order reception can be provided to the store-side terminal apparatus.

According to the present invention, the delivery order operating system receives the billing data for the order details from the store-side terminal device via the communication channel (2) when the point of payment of the order details is a direct connection at the time of order reception And an invoice providing unit for transmitting the invoice data to the order-side terminal device through the communication channel 1. The order-

According to the present invention, in the delivery order operating system, when the point of payment of the order details is a direct connection at the time of order reception, it is checked whether the direct connection order is approved at the time of order reception for the order details, And an order settlement processor for delivering settlement details for direct settlement at the time of order reception to the store-side terminal device.

According to the present invention, the order reception processing section can convert the order details into a data structure outputable by the identified terminal device, and transmit the converted data structure to the store-side terminal device.

According to the present invention, the order reception processing unit assigns a reception code unique to the order details, and the reception result reception unit receives the reception result including the reception code assigned to the order details, And can provide the reception result including the reception code to the order-side terminal device.

According to the present invention, the reception result receiving unit receives the reception result including the reception code assigned to the order details by the shop-side terminal apparatus, and the reception result providing unit transmits the reception result including the reception code to the order Side terminal apparatus.

On the other hand, the reception result including the reception code includes a reception approval wait for the order details, and when the reception code is received from the order-side terminal device via the communication channel (1) The shop terminal device requests approval of acceptance of an order history corresponding to the acceptance code to the store-side terminal device by using the voice message transmitted via the call channel (2), and the store-side terminal device To the communication device via the DTMF signal of the communication channel (2), or through the communication channel (2).

According to the present invention, the reception result receiving unit receives the reception result including the order details changed by the shop side terminal apparatus, and the reception result providing unit transmits the reception result including the changed order details to the order side terminal apparatus .

According to the present invention, the order history may include at least one of delivery shop information, order product information, order option information, and shipping destination information.

A method of operating a delivery order according to the present invention is characterized in that a communication channel 1 is connected to an order side terminal device via a data network 1 and a communication channel 2 is connected to at least one store side terminal device via a data network 2, And a data network of a server connected to the communication terminal capable of connecting the order channel to the order channel via the voice network and the call channel connecting the at least one store channel to the store channel, A method of operating a delivery order for multiple uses of a network, the method comprising: receiving order details from the order side terminal device via the communication channel (1); receiving at least one A step of identifying a store-side terminal device; receiving the order details to the shop-side terminal device identified through the communication channel (2) And a reception result of the step order information is received, via the communication channel (1) in the order-side terminal apparatus and a step is provided with a reception result of the order information.

Meanwhile, a delivery order operating method according to the present invention is a delivery order operation method that uses a data network and a voice network that are connected to an order management server via a data network 1 and can be connected to a voice network, The method of claim 1, further comprising the steps of: determining a delivery store; configuring an order history of the deliverable product of the delivery store; and transmitting, via the data channel (1) The order history is transmitted to the order management server and the call channel is connected through the voice network; and the order history received by the store-side terminal device of the delivery shop through at least one of the communication channel (1) And a step of receiving and outputting the reception result.

According to the present invention, in the process of requesting a delivery order through a voice network such as a telephone order, the order details are transmitted through the data network and the delivery order is confirmed through the data network and the voice network, There is an advantage to conveniently order a delivery order.

1 is a diagram showing a configuration of a delivery order operating system according to the present invention.
2 is a diagram showing a functional configuration of an order side terminal device and an application of the present invention.
3 is a diagram illustrating a delivery order application process of the present invention.
4 and 5 are diagrams showing a preprocessing process before receiving an order according to the present invention.
6 to 8 are diagrams illustrating a direct settlement process at the time of order reception according to the present invention.
9 to 12 are diagrams showing a reception approval process of a delivery order application according to the present invention.

The operation principle of the preferred embodiment of the present invention will be described in detail with reference to the accompanying drawings and description. It should be understood, however, that the drawings and the following detailed description are exemplary and explanatory and are intended to provide further explanation of the invention, and are not to be construed as limiting the present invention. In the following description of the present invention, a detailed description of known functions and configurations incorporated herein will be omitted when it may make the subject matter of the present invention rather unclear. The terms used below are defined in consideration of the functions of the present invention, which may vary depending on the user, intention or custom of the operator. Therefore, the definition should be based on the contents throughout the present invention.

In order to more clearly describe the technical features of the present invention in the embodiments shown below, an identification code such as "(number)" is appended to the end of each term, It is to be expressly understood that the foregoing description is by no means intended to identify or limit the invention in any way.

As a result, the technical idea of the present invention is determined by the claims, and the following embodiments are merely means for effectively explaining the technical idea of the present invention to a person having ordinary skill in the art to which the present invention belongs Only.

FIG. 1 is a diagram showing a configuration of a delivery order operating system according to the present invention.

More specifically, FIG. 1 shows an order-side terminal device 200 that can be connected to a data network and a voice network at a time of ordering a delivery order using the voice network, and transmits order details through the data network, The present invention is not limited to the above embodiments but can be modified and changed without departing from the spirit and scope of the present invention. It is to be understood that the invention may be practiced with other modes of practicing the invention (for example, omitting some of the components, or subdividing, or combining the practice) The technical characteristics thereof are not limited.

A delivery order operating system according to the present invention comprises a order side terminal device (200) which is connectable to a data network (1) and a voice network and is operated by a user who requests a delivery order, A store side terminal device 160 which is connectable to a network and is operated by a delivery shop and a store terminal device 160 which connects the communication channel 1 with the order side terminal device 200 via the data network 1, An order management server 100 that connects the store-side terminal device 160 with the communication channel 2 via the voice network 200 and a call channel 1 with the order-side terminal device 200 through a voice network, The order management server 100 can connect to the store terminal device 160 via the voice network when the store terminal device 160 is connectable to the voice network, (155). Here, the order management server 100 can be implemented as a server system including one server or two or more servers, and it is clear that the present invention is not limited by the physical server configuration of the order management server 100 I will reveal.

The order-side terminal device (200) is a general term for a user terminal capable of being connected to the data network and the voice network, and includes a wireless terminal including a wireless section in a communication section between the data network and a voice network, The communication section of the network is made up of a wired terminal composed of a wired section only.

The wireless terminal is a terminal device including a wireless section in the communication section of the data network and the voice network among the order terminal devices 200. The wireless terminal includes at least a smart phone, a tablet PC, One. According to the intention of those skilled in the art, the wireless terminal may include a mobile phone connected to a mobile communication network, and the present invention is not limited by the type of the wireless terminal.

The wired terminal is a terminal device having only a communication section between the data network and the voice network among the order-side terminal devices 200 as a wired section. The wired terminal includes a VoIP phone capable of multiple access to the data network and the voice network, . According to the intention of those skilled in the art, the wired terminal may include a user's computer, notebook computer, IPTV, etc. connected to the data network, and the present invention is not limited by the type of the wired terminal.

According to the method of the present invention, the order-side terminal device 200 transmits the call data to the data network 1 at any time before, during, or after the call channel 1 is connected to the communication device 155 through the voice network. The order management server 100 and the communication channel 1 can be connected to each other. Alternatively, the order-side terminal device 200 may connect the call channel 1 with the call device 155 through the voice network in a state in which the communication channel 1 is connected to the order management server 100. The order-side terminal device 200 can be connected to the order-management server 100 before the communication channel 1 is connected to the order-management server 100, when the store-side terminal device 160 can be connected to the voice network according to the intention of a person skilled in the art, It is possible to connect a call channel with the store-side terminal device 160 at any point in time after that, so that the present invention is not limited thereto.

The store-side terminal device 160 is a general term of a terminal device provided in a delivery shop or used by a delivery shop owner (or employee), and has a function of connecting to the data network 2 and accessing the voice network if necessary, Preferably, the portable terminal may include a POS terminal, a CAT, an intelligent telephone, a VoIP phone, or a smartphone, a tablet PC, and a wireless payment device used by a delivery shop owner (or employee).

According to the embodiment of the present invention, the smartphone and the VoIP phone provided in the smartphone, the tablet PC, and the delivery shop used by the delivery shop owner (or employee) And a terminal capable of connecting to the voice network can be connected to the call terminal 200 according to an embodiment of the present invention.

The communication device 155 is a generic name of a device to which a call channel is connected to the order-side terminal device 200 through the voice network, and functions as an interface with the order management server 100. Preferably, A call center device, a computer telephony integration (CTI), an automatic response service (ARS) server, and an Internet Protocol (IP) based private branch exchange.

1, the order management server 100 includes an order history receiving unit 105 for receiving order details from the order-side terminal device 200 via the communication channel 1, (110) that identifies at least one store-side terminal device (160) corresponding to a specific delivery store to which the order-side terminal device (200) is to be received, wherein the communication device (155) And a call connection linking unit 120 for confirming whether the call channel 1 is connected. Here, the data network 1 is a collective term for a data communication network that supports packet communication based data communication between the order management server 100 and the order-side terminal device 200, It is clear that it is applicable to data communication network.

The order-side terminal device 200 determines a delivery shop to which a delivery order is to be applied according to an operation of a user, configures order details of at least one product that can be ordered by the delivery shop, The order history receiving unit 105 connects the order management server 100 with the communication channel 1 and transmits the configured order details to the order management server 100. The order history receiving unit 105 communicates with the order side terminal 200 through the data network 1, After receiving the order details of the user transmitted from the order-side terminal device 200 via the communication channel 1 after connecting the channel 1. [

Here, the order history includes delivery shop information for identifying a delivery shop determined by the operation of the user, m (1? M) selected as a delivery item by a user out of M ≤M), order option information including at least one of order quantity / size, manufacturing condition, and delivery condition for the order product, and a delivery destination information item It is made up of one or more pieces of information. For example, when the destination information is mapped and stored in at least one of the delivery shop and the order management server 100 with an identifier identifying the user (or the order-side terminal 200) Information is optional.

The terminal device identification unit 110 maps and stores delivery shop information identifying each delivery shop and information of at least one store-side terminal device 160 operated by each delivery shop. Here, the store-side terminal device 160 may include one terminal device or two or more terminal devices for each delivery shop depending on the type and quantity of the terminal devices provided in the respective delivery shops. For example, the store-side terminal apparatus 160 may include at least one of a POS terminal connected to the data network 2, a CAT, and a wireless settlement apparatus. Alternatively, the store-side terminal device 160 may be connected to at least one of a POS terminal, a CAT, and a wireless payment device connected to the data network 2 and a telephone of a delivery shop (or a cellular phone of a delivery shop owner (or employee) Lt; / RTI > Alternatively, the store-side terminal device 160 may include at least one of an intelligent network telephone, a VoIP phone, a tablet PC, and a smartphone of a delivery shop (or employee), which are connectable to the data network 2 and the voice network. If the POS terminal and the smartphone of the delivery shop owner (or the employee) are both able to receive the delivery order of the present invention in one delivery shop, the terminal device identification unit 110 may identify the delivery shop It is possible to maintain the information of the different shop-side terminal devices 160.

If the order history receiving unit 105 receives the order details via the communication channel 1 of the data network 1, the terminal device identification unit 110 identifies the order information included in the order details (At least one of the one or more store-side terminal apparatuses 160, which is mapped with the delivery shop information), through the communication channel 2 of the data network 2, Side terminal device 160 of the shop-side terminal device. When two or more store-side terminal devices 160 are registered with respect to a delivery shop, the terminal device identification unit 110 determines whether or not the shop-side terminal device 160 is registered according to a predetermined priority (for example, POS terminal priority acceptance, Side terminal device 160 to which the order details are to be received or a terminal device of the two or more store-side terminal devices 160 that can be connected to the data network 2 and the voice network at a plurality of times, Side terminal device 160 to be accepted or a terminal device in which the communication state is smooth or operates normally at the time of accepting the order details may be referred to as at least one shop-side terminal device 160 (160). Alternatively, the terminal device identification unit 110 periodically receives the log information from the two or more store-side terminal apparatuses 160, and transmits the terminal apparatus having the most recently operated history based on the log information, And can be identified by at least one store-side terminal device 160 to be accepted.

The call connection linkage unit 120 is a data network identifier for identifying the order-side terminal apparatus 200 in the data network 1 (for example, a device unique code assigned to the order-side terminal apparatus 200, (E.g., a device token assigned to the application 215 of the device 200, an application identification key, etc.) and a voice network identifier (e.g., telephone number) identifying the order-side terminal 200 in the voice network do. If the data network identifier and the voice network identifier are the same, it is not necessary to hold each identifier for identifying the order-side terminal device 200.

When the order history transmitted from the order-side terminal device 200 is received via the order-history receiving unit 105, the call connection linkage unit 120 transmits data of the order-side terminal device 200 that transmitted the order details After confirming the network identifier and identifying the voice network identifier mapped with the data network identifier, the voice network identifier is interfaced with the voice communication device 155 associated with the order management server 100, 200 and the communication device 155 are connected or the call channel 1 is connected within a designated time. If the communication device 155 is provided with a function of transmitting the voice network identifier of the order-side terminal 200 to the order management server 100 to which the call channel 1 is connected, 120 can confirm whether the call channel 1 is connected between the order terminal 200 and the communication device 155 that have transmitted the order details based on the voice network identifier transmitted from the communication device 155 .

Meanwhile, when the call channel 1 is connected between the communication device 155 and the order-side terminal device 200, the call connection linkage unit 120 transmits the received order details The communication device 155 converts the order history (or a part of the order details) into a voice message and transmits the voice message to the communication channel 155. In this case, To the order-side terminal device 200 via the Internet.

1, the order management server 100 includes an order reception processing unit 140 for receiving the order details to the identified shop-side terminal device 160 via the communication channel 2, Here, the data network 2 is a collective term for a data communication network supporting packet communication based data communication between the order management server 100 and the store-side terminal device 160, It is clear that it is applicable to data communication network.

The order reception processing unit 140 connects the communication channel 2 with the store side terminal device 160 identified by the terminal device identification unit 110 via the data network 2 or the communication channel 2 And transmits the order details to the identified shop-side terminal device 160 via the communication channel 2 and accepts the order details.

According to the embodiment of the present invention, the order reception processing unit 140 receives the order reception data structure of the order reception program provided in the store-side terminal device 160, Converts the order details into a data structure that can be output by the identified terminal device based on a protocol applicable to the shop-side terminal device (2), and transmits the converted data structure to the store-side terminal device (160). That is, the data structure of the transmitted order description may not be the same according to the store-side terminal device 160 identified by the terminal device identification unit 110 even in the same order details.

According to the embodiment of the present invention, the order reception processing unit 140 allocates a reception code unique to the order details and then transmits the receipt code to the store-side terminal device 160 identified on the communication channel 2 You can accept orders with code assigned to them. On the other hand, the reception code can be allocated by the store-side terminal device 160. [

Referring to FIG. 1, the order management server 100 further includes a payment time point confirmation unit 115 for confirming a payment time point of the received order details. The payment time point includes a prepayment order before order acceptance, A point in time of either direct settlement or settlement after delivery is selected, or a prepayment before the order reception, or a direct payment upon receipt of the order.

When the order details are received by the order detail receiving unit 105, the payment time confirmation unit 115 notifies the order details before the order reception, the direct payment at the time of order reception, the payment after delivery Confirm the payment time of any one. It is not necessary to check the payment time point if the payment time point is fixed to either the prepayment before the order reception or the direct payment upon receipt of the order.

According to the first order settlement method of the present invention, when the settlement time point for the order details is settlement after delivery, the order reception processing unit 140 includes settlement time information for identifying the settlement of accounts at the time of delivery To the store-side terminal device 160, and the store-side terminal device 160 outputs that payment for the payment details is processed at the time of delivery.

Referring to FIG. 1, when the payment point is a prepayment agent at the time of order reception, the order management server 100 generates billing data for the order details and transmits the billing data to the order terminal device (1) 200), and an order settlement processor (135) for confirming whether a prepayment before the order reception for the order details is approved.

According to the second order payment method of the present invention, when the payment time point is the prepayment agent upon receipt of an order, the billing service provider 130 causes the order reception processing unit 140 to transmit the order details to the store- And transmits the generated billing data to the order-side terminal device 200 through the communication channel 1. The order-side terminal device 200 transmits the billing data to the order-side terminal device 200 via the communication channel 1.

According to the first payment method of the present invention, the order-side terminal device 200 transmits payment information of a user and payment information contained in the billing data to at least one payment relay server according to a payment procedure internally provided The order settlement processing unit 135 may transmit the settlement approval request to the settlement approval server through the communication channel 1 or directly to the settlement approval server, Side terminal device 200 receives the payment details identifying whether the prepayment order before acceptance of the order details has been approved.

According to the second payment method of the present invention, the order-side terminal device 200 transmits the payment means information of the user to the order payment processing unit 135 via the communication channel 1, In this case, the order payment processing unit 135 transmits the payment means information and payment information of the billing data to the payment approval server through at least one payment relay server, or directly to the payment approval server A payment approval process for the bill data is performed, and a check is made to confirm whether or not the prepayment before the order reception for the order details has been approved based on the result of the payment approval procedure, .

If it is confirmed that the payment for the bill data provided to the order-side terminal device 200 is approved when the payment time point for the order details is the prepayment order upon receipt of the order, the order reception processing unit 140 transmits, If the prepayment agent is approved, the payment history of the prepayment agent is received in the order history and provided to the store-side terminal device 160.

Referring to FIG. 1, when the payment point is a direct connection before accepting an order, the order management server 100 transmits the billing data for the order details from the store-side terminal device 160 via the communication channel 2 (130) for transmitting the billing data to the order-side terminal device (200) via the communication channel (1), wherein the bill acceptance unit (125) And an order settlement processor 135 for confirming whether the direct connection is approved and delivering settlement details for direct settlement to the shop-side terminal device 160 when the order acceptance is accepted .

According to the third order payment method of the present invention, when the payment point is a direct connection before accepting an order, the store-side terminal device 160 receiving the order details generates bill data for the order details, And the bill receiving unit 125 receives the bill data for the order details through the communication channel 2 and the bill providing unit 130 transmits the bill data to the order management server 100 through the reception And transmits the billing data to the order-side terminal device 200 via the communication channel 1. The order- According to the intention of a person skilled in the art, even if the payment time point is a direct connection before accepting an order, the billing service provider (130) may receive the bill data based on the order details without receiving the bill data from the store- To the order-side terminal device 200 through the communication channel 1, and thus the present invention is not limited thereto.

The order-side terminal device 200 receiving the billing data processes the settlement at the time of receiving an order for the billing data through the payment method of either the first payment method or the second payment method, The control unit 135 obtains the settlement details for identifying the direct coupling agent when the order acceptance is approved.

1, the order management server 100 receives the reception result of the order details from the store-side terminal device 160 via the communication channel 2, or receives the reception result of the order details from the communication device 155, A reception result receiving unit 145 for receiving the reception result of the order details received from the communication device 155 by the store-side terminal device 160 when the communication channel 2 is connected between the terminal devices 160, And an acceptance result providing unit 150 for providing the acceptance result of the order details to the order side terminal device 200 via the communication channel 1. The communication device 155 and the store side terminal device (120) for confirming whether the call channel (2) is connected between the call connection unit (160).

When the order reception processing unit 140 transmits the order details to the store-side terminal device 160, the store-side terminal device 160 stores the received order details in a designated storage area, Side terminal device 160 through the input means provided in the store-side terminal device 160. The store-side terminal device 160 receives the acceptance result of the stored order details from the operator of the store- Here, the reception approval result may include an output command for outputting the received order details to a screen, a recognition command for identifying that the operator has recognized the order details output on the screen, a command for storing (or automatically outputting) A print command for printing out the order details, a transfer command for transferring the order details stored (or automatically output at the same time as the reception) to the order management device provided in the delivery shop, Is determined by the input of at least one of the acceptance approval identification signals that identify the approval.

According to the first order reception method of the present invention, the store-side terminal device 160 stores the received order details in the designated storage area, The order acceptance result of the stored order details can be received from the operator of the store-side terminal device 160 through the input means provided in the store-side terminal device 160.

According to the second order reception method of the present invention, when the store-side terminal device 160 is connectable to the voice network, the store-side terminal device 160 stores the received order details in the designated storage area (For example, a reception code assigned to the order history) mapped to the stored order details through a DTMF (Dual Tone Multi-Frequency) signal of a call channel 2 connected to the communication device 155 is received The shop terminal device 160 automatically outputs the stored order details to the screen and receives the order details output from the operator of the shop-side terminal device 160 through the input means provided in the shop- The result of acceptance of the acceptance of the acceptance request can be inputted.

If the reception approval result is input within the designated time, the store-side terminal device 160 transmits the reception result including the reception approval result to the order management server 100 via the communication channel 2, The reception result receiving unit 145 receives the acceptance result of the order details from the shop-side terminal device 160 via the communication channel 2.

The call connection linkage unit 120 confirms whether the call channel 2 is connected between the communication apparatus 155 and the shop side terminal apparatus 160. [ When the call channel 2 is connected, the store-side terminal device 160 transmits the reception result including the reception approval result to the communication device 155 through the DTMF signal of the communication channel 2, The communication device 155 reads the DTMF signal received through the communication channel 2 to confirm the reception result and the reception result receiving unit 145 receives the DTMF signal from the store- Receives the order reception result of the order details received from the connected communication device 155 to the store-side terminal device 160.

When the acceptance result of the order details determined by the store-side terminal device 160 is received, the acceptance result providing device 150 transmits the order details to the order-side terminal device 200 via the communication channel 1 And the like.

If the call channel 2 is connected between the communication device 155 and the order-side terminal device 200, the communication device 155 automatically outputs the reception result of the reception result providing device 150 To the order-side terminal device 200 via the call channel 1. The order-side terminal device 200 can receive the result of the voice-mail reception.

When a reception code unique to the order details received by the shop-side terminal device 160 is allocated according to the embodiment of the present invention, the reception result reception unit 145 receives the reception code including the reception code allocated to the order details And the acceptance result providing unit 150 may provide the acceptance result including the acceptance code to the order-side terminal device 200. [ If the acceptance code is allocated to the received order description by the shop side terminal device 160, the acceptance result receiving unit 145 receives the acceptance code assigned to the order details by the shop side terminal device 160 And the acceptance result providing unit 150 may provide the acceptance result including the acceptance code to the order-side terminal device 200. [

Meanwhile, according to another order reception system of the present invention, the reception result including the reception code can be received including the reception approval wait before the reception approval result is inputted by the store-side terminal device 160. [ If the call channel 1 is connected between the communication device 155 and the order-side terminal device 200 at the time when the reception result including the reception code is provided to the order-side terminal device 200, The device 155 receives the reception code transmitted by the order side terminal device 200 through the DTMF signal of the communication channel 1 and the communication connection unit 120 receives the reception code from the communication device 155 The receiving side terminal device 200 can receive the reception code transmitted by the order side terminal device 200. [

If the call channel 2 is connected between the communication device 155 and the shop-side terminal device 160 at the time when the reception code is received from the order-side terminal device 200, The store-side terminal device 160 may request approval of acceptance of the order details corresponding to the acceptance code by using the voice message transmitted via the call channel 2. [ When the receipt acceptance result for the order details is input to the store-side terminal device 160 upon receipt of the receipt approval request, the store-side terminal device 160 transmits a receipt result including the input acceptance result To the communication apparatus 155 through the DTMF signal of the communication channel 2 or to the reception result receiving unit 145 through the communication channel 2. [

The acceptance result including the acceptance result is received through the communication channel 2, the acceptance result providing unit 150 transmits the acceptance result including the acceptance acceptance result to the order Side terminal device 200 according to the present invention. Or when a reception result including the reception approval result is received by the communication device 155, the communication device 155 transmits a reception acknowledgment result in the form of a voice message through the communication channel 1 to the order- To the apparatus 200 or to transmit the reception result including the received reception approval result to the reception result reception unit 145 through the call connection association unit 120. [ If the acceptance result including the acceptance result is transmitted to the acceptance result receiving unit 145, the acceptance result providing unit 150 transmits the acceptance result including the acceptance acceptance result through the data network 1 To the order-side terminal device 200 as shown in FIG.

The communication connection unit 120 is connected to the communication channel 155 between the communication device 155 and the ordering terminal 200 and connects the communication device 155 and the store- And the communication device 155 can confirm whether the call channel 1 and the call channel 2 are connected when the call channel 1 and the call channel 2 are connected to each other, Side terminal device 200 and the shop-side terminal device 160 so that the communication channel is connected. Hereinafter, the reception result of the order details may be directly provided from the store-side terminal device 160 to the order-side terminal device 200, and thus the present invention is not limited thereto.

Meanwhile, according to another order receiving method of the present invention, the order details transmitted to the shop-side terminal device 160 may be changed by the shop-side terminal device 160 or may be changed by the order- When the communication channel is relayed (or directly) between the terminal devices 160, the order details transmitted to the store-side terminal device 160 can be changed by agreement through the communication channel. For example, the order history can be changed to a form in which the order item is replaced with another item, deleted or added, or the order option can be changed. When the order details are changed, the store-side terminal device 160 transmits a receipt result including the order details changed by the store-side terminal device 160 via the communication channel 2, The reception unit 145 receives the reception result including the order details changed by the store-side terminal device 160, and the reception result providing unit 150 transmits the reception result including the changed order details through the communication channel 1 And provides the reception result to the order-side terminal device (200). According to the intention of the person skilled in the art, the reception result providing unit 150 may transmit the changed order details to the communication apparatus 155, and the communication apparatus 155 may transmit the changed order information to the communication apparatus 155 via the voice message of the communication channel 2, And send the order details to the order-side terminal device (200).

2 is a diagram showing the functional configuration of the order side terminal device 200 and the application 215 of the present invention.

2 shows an embodiment of a method for an order-side terminal device 200 that is connectable to a data network 1 and a voice network in a wireless terminal (for example, a smartphone) of a user, The application 215 and the order-side terminal device 200 correspond to a program configuration in which an order is transmitted via the data network 1 at the time of ordering a delivery order using the terminal 200, Those skilled in the art will be able to refer to and / or modify Figure 2 to derive various implementations of the wireless terminal functionality, but the present invention includes all such contemplated implementations And the technical characteristics thereof are not limited only by the method shown in FIG.

Referring to FIG. 2, the wireless terminal includes a control unit 201, a memory unit 213, a screen output unit 202, a key input unit 203, a sound output unit 204, a sound input unit 205, A wireless LAN communication module 209, a short range wireless communication module 208, an NFC module 210, a positioning module 211, a USIM reader 212 and a USIM, (207).

The control unit 201 is a general term for controlling the operation of the wireless terminal, and includes at least one processor and an execution memory, and is connected to each component provided in the wireless terminal through a bus (BUS) . According to the present invention, the control unit 201 loads at least one program code included in the wireless terminal through the processor and loads the program code into the execution memory, and transfers the result to at least one component through the bus And controls the operation of the wireless terminal. Hereinafter, the application configuration of the present invention, which is implemented in the form of program code for convenience, is shown in the control unit 201 and described.

The memory unit 213 is a general term of a nonvolatile memory corresponding to a storage resource included in the wireless terminal, and includes at least one program code executed through the control unit 201, at least one data used by the program code Save and keep the set. The memory unit 213 basically includes a system program code and a system data set corresponding to an operating system of the wireless terminal, a communication program code and a communication data set for processing a wireless communication connection of the wireless terminal, and at least one application program code An application data set, and a program code and a data set corresponding to the application of the present invention are also stored in the memory unit 213. [

The screen output unit 202 is composed of a screen output device (e.g., an LCD (Liquid Crystal Display) device) corresponding to an output resource provided in the wireless terminal and a screen output module for driving the screen output device. And outputs the calculation result corresponding to the screen output among the various calculation results of the control unit 201 to the screen output device.

The key input unit 203 comprises a key input device (or a touch screen device coupled to the screen output unit 202) corresponding to an input resource provided in the wireless terminal and an input module for driving the key input device, 201 and a bus and inputs a command for commanding various operations of the control unit 201 or data necessary for the operation of the control unit 201. [

The sound output unit 204 includes a speaker corresponding to an output resource provided in the wireless terminal and a sound module for driving the speaker. The sound output unit 204 is connected to the control unit 201 through a bus, And outputs an operation result corresponding to the sound output from the operation result through the speaker. The sound module decodes sound data to be output through the speaker and converts the sound data into a sound signal.

The sound input unit 205 includes a microphone corresponding to an input resource provided in the wireless terminal and a sound module for driving the microphone, and transmits the sound data input through the microphone to the controller 201. The sound module encodes and encodes a sound signal input through the microphone.

The camera unit 206 includes an optical unit, a CCD (Charge Coupled Device), and a camera module for driving the CCD unit, and acquires bitmap data input to the CCD through the optical unit. The bitmap data may include both still image data and moving image data.

The wireless network communication module 209 and the short-range wireless communication module 208 are communication resources included in the wireless terminal, and the wireless network communication module 209 is connected to a wireless communication network through a base station, (208) connects to a short range communication device or a wireless AP located at a short distance.

The wireless network communication module 209 collectively refers to a communication configuration for connecting the wireless terminal to the wireless communication. The wireless network communication module 209 includes at least one antenna, an RF module, a baseband module, and a signal processing module for transmitting and receiving a radio frequency signal of a specific frequency band And is connected to the control unit 201 through a bus and transmits the calculation result corresponding to the radio communication among various calculation results of the control unit 201 through wireless communication or receives data through wireless communication, (201) and maintains the connection, registration, communication, and handoff procedures of the wireless communication. According to the present invention, the wireless network communication module 209 can connect the wireless terminal to a voice network including a voice channel and a data channel via an exchange, and in some cases, To the data network 1 for providing data communication of the data communication network.

According to an embodiment of the present invention, the wireless network communication module 209 is a mobile communication module that performs at least one of connection to a mobile communication network, location registration, call processing, call connection, data communication, and handoff according to a CDMA / WCDMA standard . Meanwhile, the wireless network communication module 209 according to the intention of a person skilled in the art may further include a portable internet communication configuration for performing at least one of connection to the portable Internet, location registration, data communication and handoff according to the IEEE 802.16 standard, It is clear that the present invention is not limited by the wireless communication configuration provided by the wireless network communication module 209.

The short-range wireless communication module 208 is a short-range communication module for connecting a communication session using a radio frequency signal as a communication medium within a predetermined distance, and preferably includes at least one of Wi-Fi communication, Bluetooth communication, . According to an embodiment of the present invention, the short range wireless communication module 208 may be integrated with the wireless network communication module 209. According to the present invention, the short-range wireless communication module 208 connects the wireless terminal to the packet-switched communication-based data network 1 through a wireless AP.

The NFC module 210 is a proximity communication module for transmitting inter-terminal data at a proximity distance of about 10 cm according to an NFC (Near Field Communication) standard using the 13.56 Mz frequency band of the wireless communication standard of the ISO 18000 series standard, Wireless communication module 208, or may be implemented as a separate communication module. According to the intention of the person skilled in the art, the NFC module 210 can provide proximity communication of other frequency bands (for example, 900 MHz band) supported by the ISO 18000 series standard in addition to the 13.56 Mz frequency band, No. Meanwhile, the NFC module 210 may be included in a communication resource provided in the wireless terminal according to an object to which the NFC module 210 is communicating.

The positioning module 211 is composed of a GPS positioning module for positioning a moving position of the wireless terminal. The positioning module 211 receives satellite signals transmitted from at least three GPS satellites orbiting the earth orbit, . Meanwhile, according to another embodiment of the present invention, the position measurement module 211 may determine a frequency (frequency) between the wireless terminal and the base station (or connection point) in association with a positioning device on a communication network associated with at least two base stations And a terrestrial positioning module for positioning the position of the wireless terminal in a terrestrial positioning system using the arrival time (or arrival angle).

The USIM reader 212 is a collective term for a configuration in which at least one data set is exchanged with a universal subscriber identity module that is mounted or detached from the wireless terminal based on the ISO / IEC 7816 standard, Data sets are exchanged in half-duplex mode via APDU (Application Protocol Data Unit).

The USIM is a SIM type card having an IC chip according to the ISO / IEC 7816 standard, and includes an input / output interface including at least one contact connected to the USIM reader 212, And an interface circuit connected to the input / output interface for computing the program code for the IC chip or extracting (or processing) the data set according to at least one command transmitted from the wireless terminal, As shown in FIG.

The application 215 of the present invention is downloaded from a program providing server (for example, an Apple App Store or the like) via the data network 1 to which the communication resource can be connected and is stored in the memory unit 213. The downloaded application 215 is manually or automatically activated. A separate program may be running in advance for automatically driving the application 215, and thus the present invention is not limited thereto.

Referring to FIG. 2, the application 215 of the wireless terminal accesses the delivery order operating system through the data network 1 to which the communication resource is connectable, thereby subscribing the user as a member, A receiving member registration / authentication unit 220, and an application authentication unit 225 for authenticating the validity of the application through at least one communication network to which the communication resource is connectable.

The application 215 has communication connection macro information for connecting to the delivery order operating system through the data network 1 to which the communication resource is connectable, and the membership subscription / authentication unit 220 includes the screen output unit (E.g., name, resident registration number, etc.) for joining the user as a member via the data network 1 and inputting the member account via the interface to the delivery order operating system through the data network 1 And transmits the user information and the member account to join the user as a member.

Meanwhile, the subscription of the user can be subscribed through a separate user terminal other than the wireless terminal. Accordingly, when the user is already registered as a member or joined as a member through the user terminal, the membership registration / authentication unit 220 outputs an interface for inputting the user account of the user, 1 to the delivery order operating system through the interface to authenticate the user as a member.

Before or after the subscription / authentication of the user, the application authentication unit 225 transmits, via the communication network of at least one of the data network 1 and the voice network to which the communication resource is connectable, Authenticate the validity.

According to the first application authentication method of the present invention, the application 215 can be downloaded with a unique key value assigned to identify it as an application 215 operated by the delivery order operating system, The authentication unit 225 may send the unique key value to the delivery order operating system, in which case the delivery order operating system may read the inherent key value, thereby allowing the application 215 to send the unique key value to the delivery order operating system You can certify that the application is running.

Alternatively, the application authentication unit 225 may encrypt information that can be automatically identified by the delivery order operating system among the information allocated to at least one communication network with the wireless terminal through the inherent key value. In this case, The order operating system receives the encrypted information, decrypts the encrypted information through the decryption key corresponding to the unique key value, and compares the decrypted information with the information identified through the communication company server, And can verify that it is running on the user's wireless terminal as an application operated by a delivery order operating system.

According to the second application authentication method of the present invention, the application 215 may be assigned a token value that uniquely identifies the application 215 on the communication network, and the application authentication unit 225 may transmit the token value To the delivery order operating system, or to encrypt the information allocated to the wireless terminal through the token value and transmit the encrypted information to the delivery order operating system to authenticate the validity of the application.

According to the third application authentication method of the present invention, the application 215 can be installed with a certificate, and the application authentication unit 225 can authenticate the application according to the key value or the key exchange protocol and the encryption / The application 215 may authenticate that it is an application operated by the delivery order operating system. Meanwhile, at least one identification key value may be exchanged in the process of authenticating the application 215 through the certificate, and the application authentication unit 225 may encrypt information allocated to the wireless terminal through the identification key value To the delivery order operating system, thereby validating the validity of the application.

According to the fourth application authentication method of the present invention, the wireless terminal receives an authentication number from the delivery order operating system through a message exchange protocol of a voice network, receives the authentication number from the delivery order operating system, To the delivery order operating system via the network 1, thereby validating the validity of the application.

According to the fifth application authentication method of the present invention, the application authentication unit 225 can authenticate the validity of the application by combining the first to fourth application authentication methods.

Referring to FIG. 2, the application 215 of the wireless terminal includes a delivery shop determining unit 230 for determining a delivery shop, an order detailing unit 235 A communication channel connection unit 240 for connecting the order management server 100 to the communication channel 1 through the data network 1 and a communication channel connection unit 240 for connecting the order management server 100 And a call channel operation unit 250 for connecting a call channel through the voice network. The mobile communication terminal of the present invention further includes a payment time point confirmation unit for checking the payment time point of the order history, (255). The call channel is connected to the call terminal 155 connected to the order management server 100 and the call channel 1 connected to the store terminal 160 through the relay of the call terminal 155 And a call channel 3 directly connected to the store-side terminal device 160. The store-side terminal device 160 may be connected to the store-

The delivery shop determining unit 230 determines at least one delivery shop to which the user's delivery application is accepted among N (N > = 1) delivery shops from which the user can deliver the goods to be delivered.

According to the embodiment of the present invention, the delivery shop determining unit 230 outputs an interface for selecting a product type to be delivered through the screen output unit 202, and receives a delivery order from the user through the key input unit 203 The product type is selected. Meanwhile, the delivery shop determining unit 230 may determine the location of the wireless terminal or the location of the wireless terminal through the location positioning module 211 before or after the delivery commodity is selected And determines N delivery shops capable of delivering goods corresponding to the selected goods type based on the location of the wireless terminal. Here, the location of the wireless terminal may be identified based on the location of the wireless terminal connected to the network, and the N delivery shops may be determined from the delivery shop information stored in the memory unit 213, May be received from the server 100.

When N delivery shops corresponding to the selected goods type are determined, the delivery shop determining unit 230 outputs an interface for determining at least one delivery shop to which a delivery application is accepted among the N delivery shops, And receives at least one delivery shop from which the delivery application is accepted through the input unit 203. When the delivery shop decision rule is established according to the intention of the person skilled in the art, the delivery shop decision unit 230 can automatically determine a delivery shop to which the delivery application is accepted from among the N delivery shops based on the delivery shop determination rule have. Here, the delivery shop determination rule is a rule for determining a delivery shop closest to the location of the wireless terminal among the N delivery shops, a rule for determining a delivery shop selling a large number of menus, a rule for determining a delivery shop A restaurant registered at home, etc.).

When the delivery shop to which the user's delivery application is to be received is determined, the order detail component 235 stores m (1? M? M) items among M (M? 1) deliverable products deliverable at the delivery shop Configure your order to order delivery.

According to the embodiment of the present invention, the order detail unit 235 identifies M deliverable items deliverable at the determined delivery shop. The M delivery items may be mapped to the delivery shop information and stored in the memory unit 213 or received from the order management server 100. [

When the M deliverable products are determined, the order detail unit 235 selects m ordered products among the M deliverable products through the screen output unit 202, , And outputs an interface for inputting the destination information (or selecting the registered destination) according to the intention of the person skilled in the art. The order history configuration unit 235 receives m order product information, order option information for each order product, and shipping destination information from the user through the key input unit 203, and configures order information. Here, the order history includes delivery shop information for identifying a delivery shop determined by the operation of the user, m (1? M) selected as a delivery item by a user out of M ≤M), order option information including at least one of order quantity / size, manufacturing condition, and delivery condition for the order product, and a delivery destination information item It is made up of one or more pieces of information.

In the case where the settlement point of the order details is not fixed, the payment time confirmation unit 255 confirms the prepayment before order acceptance, the settlement time at the time of order acceptance, and the settlement time of the order details during settlement after delivery. The payment time confirmation unit 255 may output an interface for selecting a payment time point and confirm a payment time point selected by the interface. On the other hand, the settlement time of the order details may be fixed as a prepayment before the order acceptance or as a direct settlement upon receipt of the order, and the settlement time confirmation unit 255 may be omitted.

If the confirmed payment time point is the post-delivery time payment, the order history making unit 235 may configure the order history by including the payment time information for identifying the payment at the time of delivery, The payment time information may not be included in the order history. On the other hand, if the settlement time point is fixed as settlement upon delivery, the order details may include settlement time information for identifying the settlement after delivery.

The communication channel connection unit 240 connects the communication channel 1 for data communication with the order management server 100 through the data network 1. [ The communication channel 1 may be connected at any time before, during, or after the order details are configured, and may be connected in a background state without a separate user instruction.

The order history transmission unit 245 transmits the order history configured by the order history configuration unit 235 to the order management server 100 through the communication channel 1 connected by the communication channel connection unit 240 . The order history may be transmitted in a background state without any separate user indication.

The call channel management unit 250 maintains the called party number of the communication device 155 associated with the order management server 100 and communicates with the communication device 155 associated with the order management server 100 through the voice network, And the call channel (1). On the other hand, when the store-side terminal device 160 of the delivery store is connectable to the voice network, the call channel 155 connected to the communication device 155 and the store- 2) to the communication channel 3 between the wireless terminal and the store-side terminal device 160. [ Or if the store-side terminal 160 of the delivery store is connectable to the voice network, the call channel manager 250 confirms the called number of the store-side terminal 160 included in the delivery shop information, It is possible to directly connect the call channel 3 with the store-side terminal device 160 through the voice network using the called number of the terminal device 160, and thus the present invention is not limited thereto.

Referring to FIG. 2, in the case where the settlement point of the order history is either a prepayment before order acceptance or a direct settlement upon order acceptance, the application 215 of the wireless terminal generates bill data for the order details, An invoice acquisition unit 260 for receiving the invoice data through the communication channel 1 and a bill payment processing unit 265 for performing a payment procedure for the bill data through the payment means of the user. Here, the payment means may include at least one of a credit card payment means, a check card payment means, a debit card payment means, a prepaid card payment means, a wire transfer payment means, and an electronic money payment means, Response Service) payment means, and a communication fee payment means.

If the point of payment of the order details according to the present invention is confirmed as a prepayment before order acceptance, or if the point of payment of the order details is fixed as a prepayment agent before order acceptance, the invoice acquisition unit 260 Billing data including billing amount and delivery shop information can be generated on the basis of the order amount of the order item information included in the order details made up by the order information, the order quantity / size of the order option information, the manufacturing condition, the delivery condition, The billing payment processing unit 265 receives the payment means information of the user to process the payment of the billing data or extracts it from the memory unit 213 (or the IC chip USIM) And performs the settlement procedure for the billing data. Or the billing payment processing unit 265 receives the payment means identifier (e.g., ID, a resident registration number, a telephone number, a mail address, etc.) mapped to the payment means of the user, ), And can perform a payment procedure for the billing data using the payment means identifier.

According to an embodiment of the present invention, the generated billing data may be generated by the bill obtaining unit 260 before the order details are transmitted, and the billing procedure specified by the bill payment processing unit 265 may be performed , The order history transmission unit 245 may include the payment details of the prepayment agent before the accepted order reception in the order history and send the order information to the order management server 100 Lt; / RTI > On the other hand, when the order management server 100 can confirm the payment details of the prepayment agent before the accepted order reception, the payment details may not be included in the order details.

According to another embodiment of the present invention, the generated billing data is generated by the bill obtaining unit 260 before the order details are transmitted to the store-side terminal device 160 after the order details are transmitted, (265), and if the prepayment order before acceptance of the order for the billing data is approved, the billing payment processing unit (265) transmits the payment details of the prepayment order before the approved order acceptance to the order To the management server 100. On the other hand, when the order management server 100 can confirm the payment details of the prepayment agent before the approved order reception, the payment details may not be transmitted to the order management server 100.

On the other hand, if the payment history of the order is a prepayment before the order reception, the bill acquisition unit 260 transmits the order history to the order management server 100 by the order history transmission unit 245, The billing payment processing unit 265 may receive the billing data for the order details from the order management server 100 before receiving the billing data by the billing processing unit 265 Perform the payment procedure for. If the prepayment before acceptance of the order for the bill data is approved, the bill payment processor 265 may transmit the payment details of the prepackage before the accepted order reception to the order management server 100. [ On the other hand, when the order management server 100 can confirm the payment details of the prepayment agent before the approved order reception, the payment details may not be transmitted to the order management server 100.

If the point of payment of the order details of the order details according to the present invention is confirmed as a direct connection at the time of order reception, or if the point of payment of the order details is fixed at the time of order reception, the bill acquisition unit 260 transmits the bill acquisition unit 260 Is transmitted from the order management server 100 to the order management server 100 after the order history is transmitted to the order management server 100 by the order detail transmission unit 245 or is received by the store side terminal 160 The billing payment processing unit 265 may receive the billing data for the order details, and the billing payment processing unit 265 performs a payment procedure for the billing data through the payment means of the user. If the prepayment before acceptance of the order for the bill data is approved, the bill payment processor 265 may transmit the payment details of the prepackage before the accepted order reception to the order management server 100. [ On the other hand, when the order management server 100 can confirm the payment details of the prepayment agent before the approved order reception, the payment details may not be transmitted to the order management server 100.

Referring to FIG. 2, the application 215 of the wireless terminal determines whether or not the reception result of the order history received by the store-side terminal device 160 of the delivery shop through at least one of the communication channel 1 and the communication channel is And a reception result processing unit 275 for outputting the received reception result.

The reception result receiving unit 270 can receive the reception result of the order details received from the order management server 100 through the communication channel 1 to the store-side terminal device 160 of the delivery shop within a designated time have. Alternatively, the reception result receiving unit 270 may receive the reception result information from the store-side terminal device 160 of the delivery shop through the call channel 1 connected to the communication device 155 by the call channel operation unit 250 within a designated time Of the order history received by the store-side terminal device 160 of the delivery shop through the call channel 3 relayed (or directly) to the store-side terminal device 160, The reception result can be received. If the acceptance result of the order details is not received within the designated time, the acceptance result processing unit 275 outputs the acceptance of the order details through the screen output unit 202 (or the sound output unit 204) can do.

According to one embodiment of the present invention, the acceptance result received by the acceptance result receiving section 270 within a designated time is transmitted to the store-side terminal device 160 as a receipt approval result for identifying acceptance of acceptance of the order details In this case, the reception result processing unit 275 outputs the received reception result through the screen output unit 202 (or the sound output unit 204).

According to another embodiment of the present invention, the acceptance result received by the acceptance result receiving unit 270 within a specified time period includes a acceptance code assigned to the order details and a acceptance approval waiting state for accepting the acceptance of the order details In this case, the reception result processing unit 275 transmits the reception code to the order management server 100 via the communication channel 1 to send the reception order code to the store-side terminal device 160 Or a call channel (1) connected to the communication device (155) or a call channel (1) directly (or relay) connected to the store-side terminal device (160) through the call channel management unit 3) to request the acceptance of the order details to the store-side terminal device 160. [0060] After receiving the approval request for the order details, the reception result receiving unit 270 receives from the order management server 100 via the communication channel 1 the store-side terminal device 160 of the delivery shop within a designated time (1) through the communication channel (1) connected to the communication device (155) by the call channel management unit (250) or by receiving the reception result including the acceptance result of the received order details 160 of the delivery shop, or receives the reception result including the reception approval result of the order history received at the store-side terminal 160 of the delivery shop through a relay channel (3) It is possible to receive the acceptance result including the acceptance result of the order details received by the device 160. When the acceptance result including the acceptance acceptance result is received, the acceptance result processing unit 275 outputs the received acceptance result through the screen output unit 202 (or sound output unit 204).

According to another embodiment of the present invention, the acceptance result received by the acceptance result receiving unit 270 may include an acceptance code allocated to the order details and an order history (or a call history) changed by the store- The reception result processing unit 275 may transmit the reception code to the order management server 100 via the communication channel 1. In this case, Or requests the approval of reception of the changed order details to the store-side terminal device 160 or requests the reception of the changed order details to the store-side terminal device 160 via the call channel 1 connected to the communication device 155, The reception side can transmit the reception code through the DTMF signal of the communication channel 3 directly or indirectly relayed to the device 160 and request the acceptance of the changed order details to the store-side terminal device 160. After the reception approval request for the changed order details is received, the reception result receiving unit 270 transmits, from the order management server 100 to the store-side terminal device 160 of the delivery store through the communication channel 1 within a designated time Or receives the acceptance result including the acceptance result of the acceptance of the received order history or receives the acceptance result including the acceptance result of the acceptance of the received order details or the call channel management unit 250 (Or directly connected) with the store-side terminal device 160, or receives the acceptance result including the acceptance result of the order details accepted by the store-side terminal device 160 It is possible to receive the acceptance result including the acceptance acceptance result of the order details accepted by the terminal device 160. [ When the acceptance result including the acceptance acceptance result is received, the acceptance result processing unit 275 outputs the received acceptance result through the screen output unit 202 (or sound output unit 204).

FIG. 3 is a diagram illustrating a delivery order application process of the present invention.

More specifically, FIG. 3 shows a process of submitting a delivery order by multiplexing the data network 1 and the voice network of the order-side terminal device 200. In this case, It is possible to refer to and / or modify the FIG. 3 to various embodiments of the delivery order application process (for example, omitting some steps or changing the order) And all the methods to be inferred, and the technical features thereof are not limited only by the method shown in FIG.

3, the order-side terminal device 200 selects a product type to be delivered 300, confirms the position of the order-side terminal device 200, and transmits the selected product type to a delivery order A shop is determined (310). In the course of determining the delivery shop, the order management server 100 confirms (305a) at least one delivery shop information that can be delivered in the vicinity of the order-side terminal device 200, The identified one or more delivery shop information and the ordered product information for each delivery shop can be provided (305b).

The order-side terminal device 200 configures the ordered details of the orderable commodities of the determined delivery shop 315 and transmits the order details through the communication channel 1 connected to the order management server 100 via the data network 1 The configured order history is transmitted (320). If the time of payment for the order details is a prepayment before order reception (315a), the order-side terminal device (200) acquires the bill for the order details before transmitting the order details through the communication channel (1) The settlement procedure can be performed and the billing process is performed by obtaining the bill for the order details before the order details are received by the shop-side terminal device 160 after the order details are transmitted according to the intention of the person skilled in the art It is possible.

The order management server 100 receives the order details via the communication channel 1 and stores the received order details in a storage medium (325). The order management server 100 may allocate a receipt code unique to the order details 325a and the receipt code may be transmitted to the store terminal 160 after the order details are transmitted to the store- Side terminal device 160 as shown in FIG.

On the other hand, at any time before, during, or after the order details are transmitted to the order management server 100 through the communication channel 1, the order-side terminal device 200 transmits, The communication device 155 tries to connect the communication channel 155 with the communication channel 1 and the communication device 155 connects the communication channel 155 with the ordering terminal device 200 at step 335.

When the call channel 1 is connected, the order management server 100 can forward the received order details to the communication device 155 (335a). In this case, The order-side terminal device 200 transmits the order description in the form of a voice-ment to the order-side terminal device 200 through the channel 1 and the order-side terminal device 200 transmits the voice- The order history can be output (335c).

On the other hand, the order management server 100 that has received the order details through the communication channel 1 reads the received order details and transmits the order details to the delivery shop where the order details are to be received, Side terminal device 160 to which the details will be received (340). If the call connection with the identified store-side terminal device 160 is possible, the order management server 100 delivers the call connection information of the shopping street-side terminal device 160 to the communication device 155 (340a The communication device 155 tries to connect the communication channel 2 with the store-side terminal device 160 through the call connection information 340b and connects the communication channel 2. [ Meanwhile, when the call channel 1 is connected between the order side terminal device 200 and the communication device 155 and the communication channel 2 is connected between the communication device 155 and the shop side terminal device 160 The communication device 155 can connect the communication channel 3 between the order-side terminal device 200 and the shop-side terminal device 160 by relaying the call channel 1 and the call channel 2 (340c).

If the point of payment of the order details received through the communication channel 1 is a prepayment before order reception, the order management server 100 transmits the order details to the store-side terminal device 160 before receiving the order details And if the settlement is approved, the order history is received by the store-side terminal device 160. [0060]

The order management server 100 converts the order details into a data structure acceptable to the store-side terminal device 160 (345) and transmits the order details to the store-side terminal device 160 through the communication channel 2 connected to the store- And transmits the order details to the shop-side terminal device 160 (350).

If the settlement point of the order details is a settlement at the time of order reception, the order management server 100 transmits the order details to the store-side terminal device 160 at any time before, during, The settlement procedure for the order details can be processed to be performed.

FIG. 4 is a diagram showing a preprocessing process before receiving an order according to the first embodiment of the present invention.

4, the order-side terminal device 200 performs settlement of the order details based on the internally generated bill data, and then transmits the order details and the payment details of the prepayment before the order reception to the order management server 100 to the shop-side terminal device 160. If the person skilled in the art is familiar with the present invention, referring to and / or modified with reference to FIG. 4, It will be appreciated that various implementations of the process (e.g., omitting some of the steps or changing the order) may be inferred, but the present invention encompasses all such contemplated embodiments, The technical features thereof are not limited by the implementation method alone.

Referring to FIG. 4, in the process shown in FIG. 3, when the point of payment of an order is a prepayment before receiving an order, the order-side terminal device 200 generates bill data for the order details (400) (405), if the prepayment agent is approved before the order reception, the prepayment agent is processed through the communication channel (1) to the prepayment agent before the order reception processing, And transmits the payment details for the call channel 1 to the order management server 100 in step 410. In step 415, the call channel 1 is connected to the communication device 155 through the voice network 415, (420).

Meanwhile, the order management server 100 receives the payment details of the order details and the prepayment order before the order reception from the order-side terminal device 200 through the communication channel 1 (425), and confirms the validity of the payment details (425). ≪ / RTI > Here, the validity of the payment history includes authenticating whether the payment approval amount of the payment details matches the order amount of the order details, and whether the payment is settled to the delivery shop and normally approved.

If the validity of the payment history is authenticated, the order management server 100 stores the order details in a storage medium (430), and allocates a reception code to the order details according to the method (435a).

The order management server 100 reads the order details and identifies the shop terminal device 160 to which the order details are to be accepted and the terminal device of the delivery shop to which the order details are to be received 435). If the call connection with the identified store-side terminal device 160 is possible, the order management server 100 causes the communication device 155 to connect the call channel 2 with the store-side terminal device 160 Can be processed.

The order management server 100 converts the order details and the payment details into a data structure acceptable to the store-side terminal device 160 in step 440. The order management server 100 converts the order details and payment details into a communication channel 2 connected to the store- And transmits the order details and payment details to the shop-side terminal device 160 (445).

The store-side terminal device 160 may receive the order details and the payment details through the communication channel 2 (450), and may further perform a process of authenticating the validity of the payment details (450).

If the validity of the payment history is authenticated, the store-side terminal device 160 confirms the acceptance code assigned to the order details (455), assigns a unique acceptance code to the order details according to the method 455) and stores the order details assigned with the acceptance code in an order details receiving area provided in the memory of the shop-side terminal device 160 (460).

FIG. 5 is a diagram showing a preprocessing process before receiving an order according to a second embodiment of the present invention.

FIG. 5 is a diagram illustrating an example of a case where the order-side terminal device 200 performs settlement of order details based on the bill data received from the order management server 100, And the payment details of the prepayment agent before the order reception to the shop-side terminal device 160. As a person skilled in the art to which the present invention pertains, (For example, some steps may be omitted or the procedure may be changed) before the order reception. However, the present invention includes all of the above-described embodiments , But the technical features thereof are not limited only by the method shown in FIG. For example, the preprogramming process of the present invention may be performed by combining or modifying a process shown in FIG. 4 and a process shown in FIG. 5, and the present invention includes all methods that can be inferred I will make it clear.

Referring to FIG. 5, in the process shown in FIG. 3, when the point of payment of the order details received by the order management server 100 is a prepurchaser before order reception, the order management server 100 transmits an invoice (500), and provides the billing data to the order-side terminal device (200) through the communication channel (1) (505).

The order-side terminal device 200 receives the billing data from the order management server 100 through the communication channel 1 (510), and transmits the billing data to the order- (515).

The order management server 100 receives (520) the payment details transmitted from the order-side terminal device 200 through the communication channel 1, or receives the payment details transmitted from the order- The prepayment agent intervenes in the process of preprocessing, confirms the approved payment details (520), and verifies the validity of the payment details (520).

When the validity of the payment history is authenticated, the order management server 100 reads the order details and displays the order history of the delivery shop to which the order details are to be received, And identifies the terminal device 160 (525). If the call connection with the identified store-side terminal device 160 is possible, the order management server 100 causes the communication device 155 to connect the call channel 2 with the store-side terminal device 160 Can be processed.

The order management server 100 converts the order details and payment details into a data structure acceptable to the store-side terminal device 160 in operation 530. The order management server 100 converts the order details and payment details into a communication channel 2 connected to the store- And transmits the order details and payment details to the shop-side terminal device 160 (535).

The store-side terminal device 160 may receive the order details and the payment details through the communication channel 2 (540), and may further perform a process of authenticating the validity of the payment details (540).

If the validity of the payment history is authenticated, the store-side terminal device 160 confirms the acceptance code assigned to the order details (545), assigns a unique acceptance code to the order details according to the method 545) and stores the order details assigned with the acceptance code in an order details receiving area provided in the memory of the shop-side terminal device 160 (550).

6 is a diagram illustrating a direct settlement process at the time of order reception according to the first embodiment of the present invention.

6, the order-side terminal device 200 receives bill data generated by the order management server 100 and performs settlement of the order details, and then transmits the order data to the order management server 100 through the order management server 100 And transmits the payment details of the direct settlement upon receipt of the order to the shop-side terminal device 160 that has received the details. If the person skilled in the art is familiar with the present invention, The present invention can be applied to various methods (for example, a method in which some steps are omitted or a procedure is changed) regarding the direct settlement process at the time of receiving the order, And the technical features thereof are not limited only by the method shown in FIG.

6, the store-side terminal device 160 receives (600) order details transmitted from the order management server 100 through the communication channel 2 according to the process shown in FIG. 3, (605), assigns a receipt code unique to the order history according to the method of operation (605), and receives an order history received in the memory of the shop-side terminal device (160) And stores the order details assigned with the acceptance code in the area (610).

The order management server 100 generates billing data for the order details 615 and transmits the billing data to the order terminal 200 through the communication channel 1 (620). ≪ / RTI >

The order-side terminal device 200 receives the billing data from the order management server 100 through the communication channel 1 (625), and transmits the billing data to the order- The payment is processed (630).

The order management server 100 receives (635) the payment details transmitted from the order-side terminal device 200 via the communication channel 1 (635) Upon receipt of the payment, the direct agent intervenes in the process of confirming the approved payment details (635) and verifies the validity of the payment details (635).

When the validity of the payment details is authenticated, the order management server 100 transmits the payment details to the store-side terminal device 160 through the communication channel 2 connected to the store-side terminal device 160 640).

The store-side terminal device 160 receives the payment details for the order details stored in the order details receiving area through the communication channel 2 (645), and further performs a process of authenticating the validity of the payment details (645).

7 is a diagram illustrating a direct settlement process at the time of order reception according to the second embodiment of the present invention.

In more detail, FIG. 7 illustrates a case where the order-side terminal device 200 receives the billing data generated by the shop-side terminal device 160 through the order management server 100 and performs payment for the order details, And transmits the payment details of the direct settlement upon receipt of the order to the store-side terminal device 160 that has received the order details through the management server 100. The present invention is not limited to the above- It is possible to refer to and / or modify the drawing 7 in order to derive various implementation methods (for example, omitting some steps or changing the order) of the direct settlement process at the time of order reception, The present invention is not limited to the above-described embodiments, and the technical features of the present invention are not limited thereto.

7, the store-side terminal device 160 receives (700) order details transmitted from the order management server 100 through the communication channel 2 according to the process shown in FIG. 3 (700) (705), assigns a receipt code unique to the order history according to the execution method (705), and receives an order history received in the memory of the shop-side terminal device (160) And stores the order details assigned with the acceptance code in the area (710).

The store-side terminal device 160 generates the billing data for the order details (715), and transmits the billing data to the order management server 100 (100) through the communication channel (2) The order management server 100 provides the billing data to the order-side terminal 200 through the communication channel 1 (725).

The order-side terminal device 200 receives the billing data from the order management server 100 through the communication channel 1 (730), and transmits the billing data to the order-side terminal device 200 The payment is processed (735).

The order management server 100 receives (740) the payment details transmitted from the order-side terminal device 200 through the communication channel 1 (740) Upon receiving the payment, the direct agent intervenes in the process of confirming the approved payment details (740) and verifies the validity of the payment details (740).

When the validity of the payment details is authenticated, the order management server 100 transmits the payment details to the store-side terminal device 160 through the communication channel 2 connected to the store-side terminal device 160 745).

The store-side terminal device 160 receives the payment details for the order details stored in the order details receiving area through the communication channel 2 (750), and further performs a process of authenticating the validity of the payment details (750).

8 is a diagram illustrating a direct settlement process at the time of order reception according to the third embodiment of the present invention.

In more detail, FIG. 8 shows that when the order management server 100 generates the billing data based on the acceptance code of the order details received by the store-side terminal device 160 and provides it to the order-side terminal 200, Side terminal device 200 performs settlement of the order details through the bill data received from the order management server 100 and then receives the order details through the order management server 100 based on the acceptance code 8 is a flowchart illustrating a process of delivering payment details of a direct settlement at the time of order reception to a store-side terminal device 160. It will be apparent to those skilled in the art, (For example, omitting some steps or changing the order) of the direct settlement process at the time of receiving the order, the present invention can be applied to all of the above- And the technical features thereof are not limited only by the method shown in FIG. For example, the direct settlement process at the time of order reception according to the present invention can be performed by combining or modifying some of the processes shown in FIGS. 6 and 7 and the process shown in FIG. 8, It will be evident to the person skilled in the art that the method of the invention is encompassed.

8, the store-side terminal device 160 receives (800) order details transmitted from the order management server 100 through the communication channel 2 according to the process shown in FIG. 3, (805) a receipt code allocated to the received order history by the management server (100), and stores the order history assigned to the receipt code in the order history receiving area provided in the memory of the store- (810).

In the case where the settlement point of the order history is a direct connection at the time of order reception, the store-side terminal device 160 transmits the receipt code assigned to the order details to the order management server 100 via the communication channel 2 (815), the order management server (100) receives the acceptance code through the communication channel (2) (820). Meanwhile, when a communication channel 2 is connected between the communication device 155 and the store-side terminal device 160, the store-side terminal device 160 transmits the DTMF signal of the communication channel 2 to the communication device (815a), the communication device (155) receives the reception code (815b) through the DTMF signal of the communication channel (2), and then transmits the reception code allocated to the order And may transmit the acceptance code to the management server 100 (815c).

The order management server 100 generates (825) bill data for the order details corresponding to the received acceptance code and transmits the bill data to the order side terminal device 200 via the communication channel 1 (830).

The order-side terminal device 200 receives the billing data from the order management server 100 through the communication channel 1 (835) and transmits the billing data to the order-side terminal device 200 The payment is processed (840).

The order management server 100 receives (845) the payment details transmitted from the order-side terminal device 200 through the communication channel 1, or receives the payment details transmitted from the order- Upon receiving the payment, the direct agent intervenes in the process of confirming the approved payment details (845) and verifies the validity of the payment details (845).

When the validity of the payment details is authenticated, the order management server 100 transmits the payment details to the store-side terminal device 160 through the communication channel 2 connected to the store-side terminal device 160 850).

The store-side terminal device 160 receives the payment details for the order details stored in the order details receiving area through the communication channel 2 (855), and further performs a process of authenticating the validity of the payment details (855).

FIG. 9 is a flowchart illustrating a procedure for accepting a delivery order according to a first embodiment of the present invention.

9, when the order history is received from the order management server 100 through the communication channel 2 to the store-side terminal device 160, the store-side terminal device 160 transmits the order details to the store- It will be understood by those skilled in the art that reference is made to and / or modified by reference to FIG. 9 to describe various procedures for accepting the acceptance process The present invention may be embodied in all of the above-described embodiments, and the technical features of the present invention are not limited only by the method shown in FIG.

Referring to FIG. 9, when order details are received by the shop-side terminal device 160 through any one of the processes shown in FIGS. 4 to 8 (or a combination process of two or more), the store- ) Outputs an acceptance acceptance interface for the received order details, and requests approval of receipt of the store for the order details (900). If the acceptance of the received order details is approved, the store-side terminal device 160 stores the accepted order details in the order details reception area (905), displays the order details approved for the reception on the screen (915), and outputs the received result code to the order management server 100 through the communication channel (2) (915) The order management server 100 receives the order reception result from the store-side terminal device 160 via the communication channel 2 (925).

Meanwhile, when the call channel 2 is connected between the store-side terminal device 160 and the communication device 155 at the time of acceptance of the order details, the store-side terminal device 160 transmits the call channel 2 (920a), the communication device 155 receives the reception result through the DTMF signal of the communication channel 2 (920b), and transmits the reception result to the communication device 155 via the DTMF signal of the communication channel 2 The order management server 100 transmits the acceptance result to the order management server 100 in operation 920c and receives the acceptance result of the order entry from the communication device 155 in operation 925.

The order management server 100 that received the order history information provides the acceptance result to the order side terminal device 200 through the communication channel 1 at step 930 and transmits the acceptance result to the order side terminal device 200 Receives the acceptance result through the communication channel 1 (935), and outputs the acceptance result (940).

Meanwhile, when the communication channel 155 between the communication device 155 and the order-side terminal 200 is connected to the communication device 155 at the time when the reception result is received, The order side terminal device 200 can transmit the reception result to the order side terminal device 200 through the voice message of the call channel 1 at step 920d, The acceptance result can be output (920e).

On the other hand, when the reception of the order details is approved, the call channel 3 is connected between the store-side terminal device 160 and the order-side terminal device 200 through the relay of the communication device 155 Or if the call channel 3 is directly connected between the order-side terminal device 200 and the store-side terminal device 160, the store-side terminal device 160 transmits the voice message of the call channel 3 The order reception terminal 200 transmits the reception result to the order terminal 200 and the order reception terminal 200 can output the reception result through the voice channel of the call channel 3 920g, .

FIG. 10 is a flowchart illustrating a procedure for accepting a delivery order according to a second embodiment of the present invention.

10, when the order details are received from the order management server 100 through the communication channel 2 to the store-side terminal device 160, the store-side terminal device 160 transmits the order details And transmits the received order code to the order-side terminal device 200. When the order code is transmitted from the order-side terminal device 200 to the order-side terminal device 200 after receiving the order code, It will be understood by those skilled in the art that reference to and / or modification of the drawings may be made by various embodiments of the reception approval process Is omitted or the order is changed), the present invention includes all of the above-mentioned embodiments, and only the method shown in FIG. 10 The technical features are not limited to.

Referring to FIG. 10, when order details are received by the shop-side terminal device 160 through any one of the processes shown in FIGS. 4 to 8 (or a combination process of two or more), the store- (1000), and transmits it to the order management server 100 through the communication channel (2) (step S 1000), and then transmits the received order code to the order management server 100 1005), the order management server 100 receives the reception result of the order details from the store-side terminal device 160 through the communication channel 2 (1010) And provides the reception result of the order details to the order-side terminal device 200 (1015).

On the other hand, when the call channel 2 is connected between the store-side terminal device 160 and the communication device 155 at the time when the reception result of the order details is formed, the store-side terminal device 160 transmits the call channel The communication device 155 transmits the reception result to the communication device 155 through the DTMF signal of the communication channel 2 (1005a), and then, as shown in FIG. 9, The order management server 100 transmits the acceptance result to the order management server 100 after receiving the acceptance result through the order management server 100 in step 920b, The acceptance result is received (925).

The order management server 100 that received the order history information provides the acceptance result to the order side terminal device 200 through the communication channel 1 at step 930 and transmits the acceptance result to the order side terminal device 200 Receives the acceptance result through the communication channel 1 (1020).

Meanwhile, when the communication channel 155 between the communication device 155 and the order-side terminal 200 is connected to the communication device 155 at the time when the reception result is received, The order side terminal device 200 can transmit the reception result to the order side terminal device 200 through the voice message of the call channel 1 at step 920d, The acceptance result can be output 1020.

On the other hand, although not shown in FIG. 10 for the sake of convenience, when the reception result is formed, a call is made between the store-side terminal device 160 and the order-side terminal device 200 through the relay of the communication device 155 Side terminal device 160 is connected to the channel 3 or the call channel 3 is directly connected between the order-side terminal device 200 and the store-side terminal device 160, the store- The order reception terminal 200 transmits the reception result to the order side terminal device 200 through the voice message of the call channel 3. The order side terminal device 200 transmits the reception result through the voice message of the call channel 3 (1020).

When the acceptance result is received (1020) through the communication channel (1) to the order side terminal device (200), or when the acceptance result in the form of a voice message is outputted through the voice network, The order-side terminal device 200 transmits the reception code included in the received reception result to the communication device 155 through the DTMF signal of the communication channel 1 (1025). 10, when the call channel 3 is connected between the order-side terminal device 200 and the shop-side terminal device 160, the order-side terminal device 200 automatically transmits a voice message The store-side terminal device 160 may request approval of acceptance of the order details through the voice memo of the call channel 3 that is recorded.

When the order-side terminal device 200 transmits the reception code through the DTMF signal of the communication channel 1, the communication device 155 transmits the reception code through the DTMF signal of the communication channel 1 (1030) and transmits the reception code to the order management server 100 (1035). The order management server 100 receives the reception code from the communication device 155 (1040) The store-side terminal device 160 requests the store-side terminal device 160 to approve acceptance of the order details corresponding to the receipt code through the communication channel 2 (1045), and the store-side terminal device 160 transmits the order corresponding to the receipt code (1050) the receipt acceptance interface for the receipt (1055), and requests receipt approval of the store for the order details corresponding to the receipt code (1055).

Meanwhile, when the communication channel 155 is connected to the communication terminal 155 and the store-side terminal 160 at the time when the reception code of the DTMF signal type is received by the communication device 155, (1030a) to the store-side terminal device (160) through the voice memo of the call channel (2) that has been automatically generated (or recorded) to approve the receipt of the order details corresponding to the reception code.

When the acceptance acceptance result for the order details corresponding to the acceptance code is input in response to the acceptance acceptance interface or the voice acceptance acceptance request output through the voice network, the store-side terminal device 160 The order details accepted and accepted are stored in the order history receiving area (1060), and the received order details are displayed on the screen or printed out (1065). The acceptance code assigned to the order details and the acceptance result (1070), and transmits the result to the order management server 100 through the communication channel 2 (1075). 9, the order management server 100 receives the acceptance result of the order details from the store-side terminal device 160 via the communication channel 2 (925).

Meanwhile, when the call channel 2 is connected between the store-side terminal device 160 and the communication device 155 at the time of acceptance of the order details, the store-side terminal device 160 transmits the call channel 2 (1075a), and the communication device (155) receives the reception result through the DTMF signal of the communication channel (2) and then transmits the reception result to the communication device (155b) via the DTMF signal of the communication channel The order management server 100 transmits the acceptance result to the order management server 100 in operation 920c and receives the acceptance result of the order entry from the communication device 155 in operation 925.

The order management server 100 that received the order history information provides the acceptance result to the order side terminal device 200 through the communication channel 1 at step 930 and transmits the acceptance result to the order side terminal device 200 Receives the acceptance result through the communication channel 1 (935), and outputs the acceptance result (940).

Meanwhile, when the communication channel 155 between the communication device 155 and the order-side terminal 200 is connected to the communication device 155 at the time when the reception result is received, The order side terminal device 200 can transmit the reception result to the order side terminal device 200 through the voice message of the call channel 1 at step 920d, And outputs the acceptance result (920e).

On the other hand, when the reception of the order details is approved, the call channel 3 is connected between the store-side terminal device 160 and the order-side terminal device 200 through the relay of the communication device 155 Or if the call channel 3 is directly connected between the order-side terminal device 200 and the store-side terminal device 160, the store-side terminal device 160 transmits the voice message of the call channel 3 The order reception terminal 200 transmits the reception result to the order terminal 200 and the order reception terminal 200 outputs the reception result through the voice channel of the call channel 3 920g.

FIG. 11 is a flowchart illustrating a procedure for accepting a delivery order according to a third embodiment of the present invention.

In more detail, the order management server 100 transmits order details to the shop-side terminal device 160 through any one of the processes shown in FIGS. 4 to 8 (or a combination process of two or more) And then accepting and accepting the acceptance of the order details to the store-side terminal device 160. [0035] As shown in FIG. 11, The present invention may be embodied in many different ways (e.g., some steps may be omitted or the order may be changed) for the acceptance process. And the technical features thereof are not limited only by the method shown in FIG.

Referring to FIG. 11, when the order management server 100 transmits order details to the shop-side terminal device 160 through any one of the processes shown in FIGS. 4 to 8 (or a combination process of two or more) The order management server 100 confirms the receipt code for the order details requested to be accepted by the shop side terminal device 160 and transmits the receipt code to the shop side terminal device 160 via the communication channel 2 160 to request acceptance of the order details (1105). The store-side terminal device 160 outputs an acceptance acceptance interface for the order details corresponding to the acceptance code (1110), and requests acceptance of acceptance of the store for the order details corresponding to the acceptance code (1115).

On the other hand, when the call channel 2 is connected between the communication apparatus 155 and the store-side terminal apparatus 160, the communication apparatus 155 receives a reception code for requesting reception approval from the order management server 100 (1105a), and may request approval of acceptance of the order details corresponding to the acceptance code to the store-side terminal device (160) through the voice message of the call channel (2) .

When the acceptance acceptance result for the order details corresponding to the acceptance code is input in response to the acceptance acceptance interface or the voice acceptance acceptance request output through the voice network, the store-side terminal device 160 The order details accepted and accepted are stored in the order history acceptance area 1120, the order details approved or received are displayed on the screen or printed out 1125, and the acceptance code assigned to the order details and the acceptance approval result are displayed (1130) and transmits the result to the order management server 100 through the communication channel 2 (1135). 9, the order management server 100 receives the acceptance result of the order details from the store-side terminal device 160 via the communication channel 2 (925).

Meanwhile, when the call channel 2 is connected between the store-side terminal device 160 and the communication device 155 at the time of acceptance of the order details, the store-side terminal device 160 transmits the call channel 2 (1135a), the communication device 155 receives the reception result through the DTMF signal of the communication channel 2 (920b), and transmits the reception result to the communication device 155 via the DTMF signal of the communication channel 2 The order management server 100 transmits the acceptance result to the order management server 100 in operation 920c and receives the acceptance result of the order entry from the communication device 155 in operation 925.

The order management server 100 that received the order history information provides the acceptance result to the order side terminal device 200 through the communication channel 1 at step 930 and transmits the acceptance result to the order side terminal device 200 Receives the acceptance result through the communication channel 1 (935), and outputs the acceptance result (940).

Meanwhile, when the communication channel 155 between the communication device 155 and the order-side terminal 200 is connected to the communication device 155 at the time when the reception result is received, The order side terminal device 200 can transmit the reception result to the order side terminal device 200 through the voice message of the call channel 1 at step 920d, And outputs the acceptance result (920e).

On the other hand, when the reception of the order details is approved, the call channel 3 is connected between the store-side terminal device 160 and the order-side terminal device 200 through the relay of the communication device 155 Or if the call channel 3 is directly connected between the order-side terminal device 200 and the store-side terminal device 160, the store-side terminal device 160 transmits the voice message of the call channel 3 The order reception terminal 200 transmits the reception result to the order terminal 200 and the order reception terminal 200 outputs the reception result through the voice channel of the call channel 3 920g.

FIG. 12 is a diagram showing a process of accepting a delivery order according to a fourth embodiment of the present invention.

12 shows an example of a case where the order history is received from the order management server 100 through the communication channel 2 to the shop side terminal device 160. When the store side terminal device 160 receives the order details, And changes the order details and constructs a reception result including the changed order details and the reception code and transmits the reception result to the order-side terminal device 200. Then, the reception code of the changed order details is transmitted from the order-side terminal device 200 If the person is a person skilled in the art to which the present invention pertains, it is possible to refer to and / or modify the drawing 12, (For example, an implementation method in which some steps are omitted or the order is changed), but the present invention includes all of the above-described embodiments, Only the exemplary method shown in Figure 12 is not limited its technical characteristics.

Referring to FIG. 12, when order details are received by the shop-side terminal device 160 through any one of the processes shown in FIGS. 4 to 8 (or a combination process of two or more), the store- (1200) an order change interface that changes the order details according to an operation operation. If the order-side terminal device 200 and the store-side terminal device 200 are connected to each other through the communication channel 3 between the store-side terminal device 160 and the order-side terminal device 200, (1200), the store-side terminal device (160) may output an order change interface for changing the order details according to the voice agreement (1200).

When the order history is changed through the order history change interface, the store-side terminal device 160 configures the acceptance result including the acceptance code allocated to the order details and the changed order details (1205) The order management server 100 transmits the reception result including the changed order details to the order management server 100 through the channel 2 and the order management server 100 transmits the reception result including the changed order details to the order management server 100 through the communication channel 2, (1215) the reception result of the order details from the communication terminal (160), and provides the reception result of the order details to the order-side terminal device (200) through the communication channel (1).

If the reception result is received through the communication channel 1 to the order-side terminal 200 in step 1225, the order-side terminal 200 transmits the request to the order- And transmits the reception code included in the received reception result to the communication device 155 through the DTMF signal of the communication channel 1 (1230). 12, when the call channel 3 is connected between the order-side terminal device 200 and the shop-side terminal device 160, the order-side terminal device 200 automatically transmits a voice message The store-side terminal device 160 may request approval of acceptance of the order details through the voice memo of the call channel 3 that is recorded.

When the order-side terminal device 200 transmits the reception code through the DTMF signal of the communication channel 1, the communication device 155 transmits the reception code through the DTMF signal of the communication channel 1 (1235) and transmits the reception code to the order management server 100 (1240). The order management server 100 receives the reception code from the communication device 155 (1245) The merchant terminal device 160 requests the acceptance of acceptance of the changed order details corresponding to the acceptance code to the store-side terminal device 160 through the communication channel 2 (1250) The acceptance approval interface for the changed order details is output 1255 and the acceptance approval of the shop for the changed order details corresponding to the acceptance code is requested 1260.

Meanwhile, when the communication channel 155 is connected to the communication terminal 155 and the store-side terminal 160 at the time when the reception code of the DTMF signal type is received by the communication device 155, (1235a) to the store-side terminal device (160) through the voice memo of the call channel (2) that has been automatically generated (or recorded) by requesting acceptance of the order details corresponding to the reception code.

When the acceptance acceptance result for the order details corresponding to the acceptance code is input in response to the acceptance acceptance interface or the voice acceptance acceptance request output through the voice network, the store-side terminal device 160 The order details accepted and accepted are stored in the order history receiving area 1265, the order details approved or received are displayed on the screen or printed out 1270, and the acceptance code assigned to the order details and the acceptance approval result are displayed (1275) and transmits the result to the order management server 100 through the communication channel 2 (1280). 9, the order management server 100 receives the acceptance result of the order details from the store-side terminal device 160 via the communication channel 2 (925).

Meanwhile, when the call channel 2 is connected between the store-side terminal device 160 and the communication device 155 at the time of acceptance of the order details, the store-side terminal device 160 transmits the call channel 2 (1280a), and the communication device 155 receives the reception result through the DTMF signal of the communication channel 2 (1220a), and transmits the reception result to the communication device 155 via the DTMF signal of the communication channel 155 The order management server 100 transmits the acceptance result to the order management server 100 in operation 920c and receives the acceptance result of the order entry from the communication device 155 in operation 925.

The order management server 100 that received the order history information provides the acceptance result to the order side terminal device 200 through the communication channel 1 at step 930 and transmits the acceptance result to the order side terminal device 200 Receives the acceptance result through the communication channel 1 (935), and outputs the acceptance result (940).

Meanwhile, when the communication channel 155 between the communication device 155 and the order-side terminal 200 is connected to the communication device 155 at the time when the reception result is received, The order side terminal device 200 can transmit the reception result to the order side terminal device 200 through the voice message of the call channel 1 at step 920d, And outputs the acceptance result (920e).

On the other hand, when the reception of the order details is approved, the call channel 3 is connected between the store-side terminal device 160 and the order-side terminal device 200 through the relay of the communication device 155 Or if the call channel 3 is directly connected between the order-side terminal device 200 and the store-side terminal device 160, the store-side terminal device 160 transmits the voice message of the call channel 3 The order receiving terminal 200 transmits the acceptance result to the order terminal 200 and outputs the acceptance result through the voice channel of the call channel 3 at step 920g.

100: Order management server 105: Order details receiver
110: terminal device identification unit 115: payment time confirmation unit
120: call connection linkage unit 125: billing receiver
130: Invoice providing unit 135: Order payment processing unit
140: order reception processing unit 145: reception result reception unit
150: Reception result Provisioning 155:
160: shop side terminal device 165: order side terminal device
215: application 220: member registration / authentication unit
225: application authentication unit 230: delivery shop determination unit
235: order detail construction part 240: communication channel connection part
245: Order History Transmission Unit 250: Call Channel Operation Unit
255: payment time confirmation unit 260: bill acquisition unit
265: bill payment processing unit 270: reception result receiving unit
275: Reception result processor

Claims (5)

A method of executing via an application in a wireless terminal of a user capable of multiple connections to a data network and a telephone network,
A first step of determining a delivery shop to which the application orders delivery and configuring order details for ordering the goods to the determined delivery shop and transmitting the order details to a designated order management server via a data network;
A second step of causing the application to connect a call channel for a voice call associated with a delivery order using the order details; And
And an output unit configured to receive and output the acceptance result of the order details received and accepted by the store-side terminal apparatus of the delivery shop through at least one of a communication channel through which the application communicates through the data network and a call channel connected through the telephone network, A method for operating a delivery order that multiplexes a data network and a telephone network including the step (3).
The method according to claim 1,
Wherein the first step further comprises the step of the application selecting either the prepurchaser before order acceptance for the order history or the after-delivery cashier,
When the prepayment agent is selected before the order reception,
Further comprising the step of the application processing the payment for the bill corresponding to the order details through the payment means of the user.
3. The method of claim 2,
If the payment is approved,
Further comprising the step of causing the application to transmit the approved payment details to the order management server through the communication channel.
2. The method of claim 1,
A call channel connected through a call device associated with the order management server, or
A communication channel connected to the store-side terminal apparatus through the relay of the communication apparatus, or
And a call channel that is directly connected to the store-side terminal apparatus. The method of claim 1, further comprising:
The method according to claim 1,
An order history transmitted to the order management server through the data network, or
Wherein the order information includes at least a part of the order, which is transmitted to the order management server through the data network, and then at least partly replaced, deleted, added or changed through a call channel connected through the telephone network. How to order.

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