KR20170088659A - Computer-executable business processing method and message server performing the same - Google Patents

Computer-executable business processing method and message server performing the same Download PDF

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KR20170088659A
KR20170088659A KR1020160008822A KR20160008822A KR20170088659A KR 20170088659 A KR20170088659 A KR 20170088659A KR 1020160008822 A KR1020160008822 A KR 1020160008822A KR 20160008822 A KR20160008822 A KR 20160008822A KR 20170088659 A KR20170088659 A KR 20170088659A
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task
business
creator
processor
thread
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KR101767114B1 (en
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최동규
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최동규
델타피디에스 주식회사
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Priority to KR1020160008822A priority Critical patent/KR101767114B1/en
Priority to US15/380,939 priority patent/US10860958B2/en
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Priority to US17/085,242 priority patent/US11521140B2/en

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    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • G06Q10/063112—Skill-based matching of a person or a group to a task
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    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/109—Time management, e.g. calendars, reminders, meetings or time accounting

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Abstract

The present invention relates to a computer-executable business processing method executed in a message server, the method comprising: a step (a) of receiving a business including a business generator, a business processor, and business content to associate a current business processing state to a business processing diagram to define a whole business processing flow; a step (b) of generating a business thread represented as a pair of a business message and a dialog message in a messenger used in common between the business generator and the business processor; and a step (c) of analyzing the business thread updated by the business generator or processor to update the current business processing state based on the business processing diagram. Accordingly, the method analyzes the business thread represented as the pair of the business message and the dialog message in a messenger of a user terminal to update the current business processing state based on the business processing diagram.

Description

BACKGROUND OF THE INVENTION 1. Field of the Invention [0001] The present invention relates to a computer-

The present invention relates to a task processing technique, and more particularly, to a task processing method of analyzing a task thread represented by a task message and a conversation message pair in a messenger of a user terminal and updating a current task processing state based on a task processing diagram .

The Internet instant messenger corresponds to an application for delivering a message including characters or graphics between users, and can be implemented as a chat room participated by a plurality of users. In one embodiment, an Internet messenger may include a mobile messenger performed in a mobile environment (e.g., a mobile phone) and may include, for example, a kakao chat, a line, a wichat, a facebook messenger.

The Internet Messenger can inform the user whether the message of the other party is confirmed and the other party's participation in the chat room in order to support the communication of the user to the other party through the message. As the number of users using the Internet instant messenger is rapidly increasing, applications used in the mobile environment are being developed in a wide variety of ways. Among them, business processing programs are used by many users.

Korean Patent Laid-Open No. 10-2005-0092173 relates to a data input method and a screen display method for processing a job on a mobile device, and displays a date or a to-do list in a row or column in a table form; If a date is selected, tasks corresponding to the date are displayed in a box form, and the left and right end boxes of the box are set as the start date and end date of the to-do list. If the start date and end date boxes are not displayed on the screen, Marking the information on the start date and the end date respectively in the displayed left and right end boxes; Displaying information about a corresponding task in the box; A technique for outputting a selection window including a completion of a task, a postponement of a task, an end of a task, and a task is performed so that the user can manipulate the contents stored by date for the task to be performed.

Korean Patent Registration No. 10-0663494 relates to a task management method using a mobile communication terminal. It is determined whether a preset time has been reached, and when a predetermined time has been reached, an unfinished task And displays an item of an unfinished task according to the result of the check.

Korean Patent Publication No. 10-2005-0092173 (published on September 21, 2005) Korean Registered Patent No. 10-0663494 (Registered on Dec. 22, 2006)

An embodiment of the present invention is to provide a business processing method for analyzing a business thread represented by a business message and a conversation message pair in a messenger of a user terminal and updating a current business process state based on a business process diagram.

An embodiment of the present invention is to provide a business processing method capable of informing a business processer of a business deadline by including a business deadline in a business node in the business process diagram when the business includes the business deadline.

In an embodiment of the present invention, when the task includes a task evaluation point determined according to the authority of the task creator, the task evaluation point may be included in the task node in the task processing diagram to notify the task processor whether the task is evaluated We want to provide a method of business processing.

In one embodiment of the present invention, when a task processing group to perform the task content is determined, the task creator is provided with task assigned to the member based on a task processing diagram associated with the member of the task processing group, And to provide a method of handling the work that supports it.

In an embodiment of the present invention, when a task processing group to perform the task content is determined, a task processing method that provides a task process history performed by the members of the task processing group to the task creator, .

Among the embodiments, a computer-executable job processing method is a job processing method performed in a message server, the method comprising: (a) receiving a task including a task creator, a task processor and task content, (B) creating a business thread represented by a business message and a conversation message pair in a messenger commonly used between the business creator and the business processor; and (c) And updating the current task processing state based on the task processing diagram by analyzing the task thread updated by the creator or the task processor.

In one embodiment, step (a) may include, if the task includes a task deadline, including the task deadline in a task node in the task diagram to inform the task processor in advance of the task deadline have. In one embodiment, the step (a) includes, when the task includes a task evaluation point determined according to an authority of the task creator, including the task evaluation point in a task node in the task processing diagram, And a step of informing whether or not the task is evaluated.

In one embodiment, the step (a) may include, when the task requires stepwise collaboration processing by a plurality of task processors, including a task performing entity in a task node in the task processing diagram, And informing the plurality of task processors of the corresponding task processor for each of the plurality of task processors. Wherein the step (b) comprises the steps of: receiving a task progress request by the task creator, a task message for creating a task related response by the task processor, and a conversation message for creating a conversation associated with the task progress, . ≪ / RTI >

The step (b) may include associating the current task processing state with the task thread and recognizing the current task processing state to the task creator and the task processor through the task thread. In one embodiment, the step (c) includes a step of, when the task includes a task evaluation point determined according to the authority of the task creator, when the task processor notifies the task creator of completion of the task via the task thread And querying the business creator for a provision of a business evaluation point at the business node. In one embodiment, the step (c) may further comprise the step of providing the task evaluator with the task evaluator when the task evaluator is authorized to provide the task evaluator through the task thread from the task creator.

The computer-executable job processing method may further include a step of, if it is determined that a task processing group to perform the task content is determined before the step (a), performing a task assigned to the member based on a task processing diagram associated with the member of the task processing group To the constructor. The computer-executable business process method further includes providing a business process history performed by a member of the business process group to the business process creator when the business process group to perform the business process is determined before the step (a) can do.

Wherein the step (c) comprises: when the business creator or the business processor creates a business message, determining at least one next business node capable of proceeding from the business node associated with the current business processing state in the business process diagram, And may include the step of the business processor determining a request for work progress and a business related response that can be made in the business message. In one embodiment, the step (c) may include updating the current task processing state to one of the at least one next workable task node by a decision of the task creator or the task processor.

Among the embodiments, a computer-executable job processing method includes receiving a task including a task creator, a task processor, and a job content, which is performed by a task management processor, and stores the current task processing state in a shared memory Creating a business thread represented by a business message and a conversation message pair in a messenger commonly used between the business creator and the business processor, and managing a business process diagram independent of the business management processor Analyzing a task thread executed by the processor, accessing the shared memory and updated by the task creator or the task processor, and updating the current task processing state based on the task processing diagram.

In one embodiment, the step of creating the task thread includes, when the task includes a task evaluation point determined according to an authority of the task creator, including the task evaluation point in a task node in the task processing diagram, And informing the worker of the evaluation of the work. Wherein the step of updating the current task processing state comprises querying the task creator for a task evaluation point in the task node if the task processor notifies the task creator of completion of task via the task thread .

Among the embodiments, the message server includes a task processing diagram associating unit that receives a task including a task creator, a task processor, and task contents to associate a current task processing state with a task processing diagram that defines an overall task processing flow, A task thread generating unit for generating a task thread represented by a task message and a conversation message pair in a messenger commonly used by the constructor and the task processor, and a task thread updating unit for analyzing the task thread updated by the task creator or the task processor, And a task processing state update unit for updating the current task processing state based on the diagram.

The disclosed technique may have the following effects. It is to be understood, however, that the scope of the disclosed technology is not to be construed as limited thereby, as it is not meant to imply that a particular embodiment should include all of the following effects or only the following effects.

A task processing method according to an embodiment of the present invention can analyze a task thread represented by a task message and a conversation message pair in a messenger of a user terminal and update the current task processing state based on a task processing diagram.

The task processing method according to an embodiment of the present invention may include a task deadline in a task node in a task processing diagram to notify a task processor of a task deadline in advance when the task includes a task deadline.

A task processing method according to an embodiment of the present invention includes a task evaluation point including a task evaluation point determined according to the authority of a task creator in a task node in a task processing diagram, Or not.

A task processing method according to an embodiment of the present invention is a task processing method according to an embodiment of the present invention, when a task processing group to perform a task content is determined, providing task assigned to a member to a task creator based on a task processing diagram associated with a member of the task processing group It is possible to support efficient selection of processors.

In a task processing method according to an embodiment of the present invention, when a task processing group to perform the task content is determined, a task processing history performed by the members of the task processing group is provided to the task creator so that the task processor can be efficiently selected .

1 is a view for explaining a task processing system according to an embodiment of the present invention.
2 is a block diagram illustrating the message server of FIG.
Figure 3 is a diagram illustrating a business process diagram implemented by the message server in Figure 1;
FIG. 4 is a flowchart illustrating a business process performed by the message server shown in FIG. 1. FIG.
FIG. 5 is a flowchart illustrating a process of providing information of a member of a task processing group performed by the message server shown in FIG. 1 to a task creator.
6 is a flowchart illustrating a process of providing a task evaluation point performed by the message server in FIG.
7 is a diagram illustrating a messenger implemented by the user terminal in FIG.

The description of the present invention is merely an example for structural or functional explanation, and the scope of the present invention should not be construed as being limited by the embodiments described in the text. That is, the embodiments are to be construed as being variously embodied and having various forms, so that the scope of the present invention should be understood to include equivalents capable of realizing technical ideas. Also, the purpose or effect of the present invention should not be construed as limiting the scope of the present invention, since it does not mean that a specific embodiment should include all or only such effect.

Meanwhile, the meaning of the terms described in the present application should be understood as follows.

The terms "first "," second ", and the like are intended to distinguish one element from another, and the scope of the right should not be limited by these terms. For example, the first component may be referred to as a second component, and similarly, the second component may also be referred to as a first component.

It is to be understood that when an element is referred to as being "connected" to another element, it may be directly connected to the other element, but there may be other elements in between. On the other hand, when an element is referred to as being "directly connected" to another element, it should be understood that there are no other elements in between. On the other hand, other expressions that describe the relationship between components, such as "between" and "between" or "neighboring to" and "directly adjacent to" should be interpreted as well.

It is to be understood that the singular " include " or "have" are to be construed as including the stated feature, number, step, operation, It is to be understood that the combination is intended to specify that it does not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components, or combinations thereof.

In each step, the identification code (e.g., a, b, c, etc.) is used for convenience of explanation, the identification code does not describe the order of each step, Unless otherwise stated, it may occur differently from the stated order. That is, each step may occur in the same order as described, may be performed substantially concurrently, or may be performed in reverse order.

The present invention can be embodied as computer-readable code on a computer-readable recording medium, and the computer-readable recording medium includes all kinds of recording devices for storing data that can be read by a computer system . Examples of the computer-readable recording medium include a ROM, a RAM, a CD-ROM, a magnetic tape, a floppy disk, an optical data storage device, and the like, and also implemented in the form of a carrier wave (for example, transmission over the Internet) . In addition, the computer-readable recording medium may be distributed over network-connected computer systems so that computer readable codes can be stored and executed in a distributed manner.

All terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs, unless otherwise defined. Commonly used predefined terms should be interpreted to be consistent with the meanings in the context of the related art and can not be interpreted as having ideal or overly formal meaning unless explicitly defined in the present application.

1 is a view for explaining a task processing system according to an embodiment of the present invention.

Referring to FIG. 1, a business processing system 100 includes a message server 110 and a user terminal 120, which may be connected through a network.

The message server 110 may be connected to the user terminal 120 and may manage a message thread (or a task thread) grouped with messages transmitted from a user group configured through the at least one user terminal 120. [ In one embodiment, the message thread may be implemented as a chat room or a group post of an Internet messenger. In another embodiment, the message thread may be implemented via a post of an online bulletin board or a post of a social networking service (SNS). For example, the message server 110 may manage a plurality of user groups, and each of the user groups may include at least one user. The message server 110 may create message threads for each of the user groups to manage user groups.

The user terminal 120 corresponds to a computing device connected to the message server 110, and may be implemented, for example, as a desktop, a notebook, a tablet PC, or a smart phone. In one embodiment, the first user terminal 120a may correspond to a mobile terminal and may be connected to the message server 110 via cellular or Wi-Fi communication. In another embodiment, the second user terminal 120b may correspond to a desktop and may be connected to the message server 110 via the Internet.

FIG. 2 is a block diagram illustrating a message server in FIG. 1, and FIG. 3 is a diagram illustrating a business processing diagram implemented by the message server in FIG.

2 and 3, the message server 110 includes a task management processor 210, a task processing diagram management processor 220, and a controller 230. The task management processor 210 includes a task diagram associating unit 211 and a task thread generating unit 212. The task processing diagram managing processor 220 includes a task processing state updating unit 221. [ The business process diagram management processor 220 may be implemented independently of the business process processor 210.

The business process diagram associating unit 211 can receive a job including a business creator, a business processor, and business contents through the user terminal 210 of the business creator. Here, the task may include at least the task creator requesting the task, the task processor performing the task, the content of the task, the deadline of the task, the point provided, and all matters related to the task. The business creator may designate a business processer to process the business contents and tasks that need to be processed, and may provide the business process diagram to the business process diagram associating unit 211. The business process diagram associator 211 may receive the business and associate the current business process state 340 with the business process diagram 300 of the shared memory (or database). Here, the business process diagram 300 can define the overall business process flow and the current business process state 340 of the business.

In one embodiment, if the task includes a business deadline, the business process diagram associator 211 includes a business deadline 320 in the business node in the business process diagram 300 to notify the business processer in advance of the business deadline . Here, the business process diagram 300 may include at least one business node 311 to 318, and the business process diagram associator 211 may communicate the current business process state 340 to at least one business node 311 ~ 318) to define the progress of the task within the overall workflow. For example, the business process diagram associating unit 211 may include the business deadline 320 of February 11, 2016 in the [in-process] business node 313, For example, a day before or one week before), the worker can be notified of the deadline of the task in advance, and the work process can be smoothly performed.

In one embodiment, if the task includes a task evaluation point 330 that is determined according to the authority of the task creator, the task processing diagram associator 211 provides the task evaluation point 330 to the It can be included in the business node to notify the business operator whether the business is evaluated. For example, a business creator may direct a business operator through the user terminal 120 to a task that includes 300 business process points 330. [ The business process diagram associating unit 211 may include 300 business process points 330 in the [processing] business node 313, the business is evaluated by the business creator, and the business process point It can be informed that it is provided, and it can convey the difficulty or importance of the task.

In one embodiment, when a task requires step-by-step collaborative processing by a plurality of task processors, the task diagram associating unit 211 includes a task performing entity in a task node in the task processing diagram 300, To the plurality of business processors. More specifically, when a task requires step-by-step collaborative processing, the task includes a plurality of sub-tasks, and each of the plurality of sub-tasks may be processed by different task processors. For example, if a task requires a two-step collaboration process, the first sub-task may be performed by the first task processor, and the second sub task may be performed by the second task processor upon completion of the first sub task have. That is, the business process diagram associating unit 211 can notify a plurality of business processors of a corresponding business process for each of a plurality of sub-services, and each of the plurality of business processors performs a process You can check the progress of your work.

The task thread generation unit 212 can generate a task thread represented in a messenger that is commonly used between a task creator and a task processor. In one embodiment, a business thread may be represented as a business message and a conversation message pair in a messenger that is implemented via the user terminal 120. More specifically, the task thread generating unit 212 associates the current task processing state with the task thread, and can recognize the current task processing state to the task creator and the task processor through the task thread. The task thread generation unit 212 can express a task message by creating a task progress request, a work acknowledgment response, and a work related response by a task processor, and can generate a conversation related to task progress to express a conversation message .

For example, a task creator can direct, ask, or evaluate a task to a task person through a task message, and the task person can send a task response and a task completion response via the task message. That is, a task instruction or a request by a task creator corresponds to a request for work progress, a task evaluation may correspond to a task confirmation response, and a task execution response and a task completion response may correspond to a work related response .

In addition, the task creator and the worker can perform a query response or share information related to the task through a chat message. The task creator and the task processor can create a conversation message or a post for inquiry and information exchange about the task, and the task thread generator 212 can generate a task thread and provide it to the task creator and the task processor. The task thread generator 212 may provide a conversation message notification when the conversation message or the bulletin is created, and the messenger of the user terminal 120 may display the conversation message. That is, the task thread generating unit 212 can improve the communication efficiency between the task creator and the task processor by providing a conversation message or a post that can be shared by the task creator and the task processor.

In one embodiment, before the task management processor 210 receives the task from the task creator, it determines a task processing diagram associated with the member of the task processing group (or task processing candidate) It is possible to provide the task creator with tasks assigned to the members as a basis. Here, the task processing group may correspond to a user group to which a task creator belongs or a user group including a task processing candidate, and the task assigned to a member of the task processing group may correspond to a task currently being processed Or in the future. More specifically, the task management processor 210 can determine a task processing group to perform the task content among a plurality of user groups, and can assign the task assigned to the task processing group members to the task creator . That is, the task creator can grasp the assigned task of the task processing candidates based on the task processing diagram associated with the provided task processing candidates, and can determine a task processor suitable for processing the task to be created. Accordingly, the task management processor 210 can provide tasks to the task creator based on task processing diagrams associated with the members of the task processing group, so that the tasks can be efficiently selected.

In one embodiment, before the task management processor 210 receives the task from the task creator, the task management processor 210 determines whether the task processing group to perform the task content is determined, History can be provided to business creators. Here, the history of work performed by the members of the task group may correspond to the tasks completed by the members of the task group, and the task creator may refer to the task history to determine the task capability of the member can do. More specifically, the task management processor 210 can determine a task processing group to perform the task contents among a plurality of user groups, and can display the task processing history of the task processing group members to the task creator . That is, the task creator can determine the task processing history of task candidates and determine the appropriate task handler to handle the task to be created. Accordingly, the task management processor 210 can provide a task processing history performed by the members of the task processing group to the task creator so that the task processor can be efficiently selected.

In one embodiment, the task management processor 210 processes the assigned task or task of the task group member through a messenger chat room, a posting of an online bulletin board, or a social network service (SNS) among a user group or a plurality of users History can be provided to business creators. That is, the business creator can easily determine the business operator based on the received messenger chat room, the bulletin board postings, or the posts of the social network service (SNS). In addition, the task management processor 210 may recommend the task creator to the task creator based on the assigned task or task history of the task group member. For example, the task management processor 210 may recommend to a task creator a member having a relatively small number of assigned tasks or members who have performed tasks related to tasks to be created.

The task state update unit 221 accesses the shared memory (or database), analyzes the task thread updated by the task creator or the task processor, and updates the current task processing state based on the task processing diagram. In one embodiment, the user terminal 120 may include a busy button, a done button, and an OK button, and the business creator and the business processor may receive a task related response or task via a busy button, You can create an acknowledgment. More specifically, the task processor can provide a task execution response to the task processing status update unit 221 through the in-button of the user terminal 120, To the task processing state update unit 221. [ Here, the task execution response means that the task person is in charge of the requested task, and the task completion response means that the task person has completed the task requested. In addition, the task creator may provide a task confirmation response to the task processing status update unit 221 through an OK button of the user terminal 120. [ Here, the task acknowledgment means that the task creator has reviewed and evaluated the work done by the worker.

In one embodiment, when the task processing status update unit 221 receives a task execution response (e.g., a busy button) from the task processor, it sends the current task processing status 340 to the [processing] task node 313 And may associate the current task state 340 with the Task Resolution work node 314 upon receipt of a task completion response (e.g., done button). In addition, the business process state update unit 221 may associate the current business process state 340 with the [Processed] business node 316 upon receiving a business acknowledgment (e.g., an OK button) from the business creator .

In one embodiment, when the task includes a task evaluation point 330 determined according to the authority of the task creator, the task processing state update unit 221 notifies the task creator of the task completion through the task thread , The business creator can be queried for the provision of the business evaluation point 330 at the business node. More specifically, the task state update unit 221 may request a task creator to perform task evaluation and query the task evaluation point 330 when the tasks are completed. The task status update unit 221 can provide a task evaluation point 330 to a task processor when approval of the task task point 330 is provided through a task thread (for example, a messenger task message) have.

For example, the task status update unit 221 may request the task creator to perform task evaluation when the task processor notifies the task creator via the task thread of completion of the task. The task state update unit 221 updates the current task state 340 to the [task completed] task node 316 when the task evaluation is completed through a task acknowledgment response (for example, a confirmation button of the messenger) Can be updated. The task state update unit 221 may query the task creator for the provision of the task evaluation point 330 if the current task state 340 is associated with the [task completed] task node 316, If the provision of 300 task evaluation points 330 through the thread is approved, then the current task processing state 340 may be updated to the [point provision] business node 317. The task thread generation unit 212 associates the current task processing state 340 with the task thread to notify the task creator and task processor that the current task processing state 340 is associated with the [point providing] task node 317 have. As a result, the task state update unit 221 can provide the task processor with the task evaluation point 330 to terminate the task.

On the other hand, the business process state update unit 221 may request a business processer that does not include a business process point through the user terminal 120. [ The task state update unit 221 may request the task creator to perform task evaluation when the task processor notifies the task creator of the task completion through the task thread, and may receive a task acknowledgment from the task creator (for example, ), The work can be ended when the work evaluation is completed. For example, the business process status update unit 221 updates the current business process status 340 to the [Processed] business node 340 when the business evaluation is completed through a business confirmation response (for example, a confirmation button of the messenger) And update the current business process state 340 to the [terminating] business node 318 without provision of a business process point.

The business process status update unit 221 determines at least one next business node that can be proceeded from the business node associated with the current business process status 340 in the business process diagram 300 when the business creator or the business process person creates the business message So that the task creator or task processor can determine the work-related request and task-related response that can be written to the task message. The task state update unit 221 may update the current task state 340 to one of at least one next task node that can be progressed by a task creator or a task processor.

For example, when the current task processing state 340 is associated with the [Task Resolution] task node 314 through a task completion response (e.g., done button) of the task processor, the task processing state update unit 221 ) Determines the workable node 315 and the [processed] work node 316 that can be proceeded from the [task solving] business node 314 and determines whether the task creator or the task processor And to determine the business-related response. That is, when the business process state update unit 221 determines that the business node 315 is a progressible node, the business process state update unit 221 may perform an additional business creation response (for example, an additional task creation button) (E.g., an OK button) can be determined to be a request for work progress that can be made to the business message if the business node 316 is determined to be a progressive node, have. The task state update unit 221 may update the current task state 340 with the [task completed] task node 316 when a task acknowledgment is generated by the decision of the task creator.

The control unit 230 controls the entire operation of the message server 110 and controls the control flow or the data flow between the task processing diagram associating unit 211, the task thread generating unit 212 and the task processing state updating unit 221 can do.

FIG. 4 is a flowchart illustrating a business process performed by the message server shown in FIG. 1. FIG.

Referring to FIG. 4, the business process diagram associating unit 211 may receive the business from the business creator (step S410). Here, the task may include at least the task creator requesting the task, the task processor performing the task, the content of the task, the deadline of the task, the point provided, and all matters related to the task.

The business process diagram associating section 211 may associate the current business process state 340 with the business process diagram 300 (step S420). Here, the business process diagram 300 can define the overall business process flow and the current business process state 340 of the business.

The task thread generation unit 212 may generate a task thread represented by a messenger commonly used between a task creator and a task processor (step S430). In one embodiment, a business thread may be represented as a business message and a conversation message pair in a messenger that is implemented via the user terminal 120.

The task state update unit 221 updates the task thread by receiving the task message and the conversation message, and analyzes the updated task thread (step S440). The business process status update unit 221 may update the current business process status 340 based on the business process diagram 300 (step S450).

FIG. 5 is a flowchart illustrating a process of providing information of a member of a task processing group performed by the message server shown in FIG. 1 to a task creator.

Referring to FIG. 5, before the task management processor 210 receives a task from a task creator, it may provide the task creator with an assigned task or task history of the task group member (step S510). The task management processor 210 may provide the task creator with a task or task history of task group members so that the task creator can efficiently select a task partner.

The business process diagram associating unit 211 may receive a job including the selected business process from the business creator (step S520).

Hereinafter, steps S530 to S560 are the same as steps S420 to S450 in FIG. 4, and thus will not be described.

6 is a flowchart illustrating a process of providing a task evaluation point performed by the message server in FIG.

6, the task management processor 210 receives the task from the task creator (step S610), associates the current task processing state 340 with the task processing diagram 300 (step S620) A task thread expressed in a messenger commonly used between task processors can be created (step S630).

The business process diagram management processor 220 receives the business message and the conversation message, updates the business thread and analyzes the updated business thread (step S640). Based on the business process diagram 300, (Step S650).

The business process status update unit 221 may determine whether the current business process status 340 corresponds to the [processed] business node 316 (step S660). In one embodiment, if the current business processing state 340 corresponds to a [processing completed] business node 316, the business processing state update unit 221 may determine whether the business evaluation point 330 exists Step S670). In another embodiment, if the current task processing state 340 does not correspond to the [processing completed] task node 316, the task processing state update unit 221 may repeat the task thread update and analysis.

In one embodiment, if there is a business evaluation point 330, the business process state update section 221 may query the business creator for the provision of the business evaluation point 330, The business evaluation point 330 may be provided to the business processor (step S680).

7 is a diagram illustrating a messenger implemented by the user terminal in FIG.

7, a messenger implemented by the user terminal 120 may include a chat button 710, a create task button 720, and a ask button 730. The user of the messenger can perform conversation via the messenger with at least one other user via the chat button 710 and can create a task to be performed by himself or another user through the create to do button 720. [ For example, the task creator can directly direct a task to a specific user (ID: patexpert) in a friend relationship with the task creator through the task creation button 720. The task creator can provide a task evaluation point by evaluating the task when a specific user who has been instructed by the task completes the task.

In one embodiment, the business creator may ask the user who is in friendship with himself or a user who belongs to the same group as himself, via the asking button 730. For example, the business creator may provide the business process diagram associating unit 211 with a job to be requested to a user (for example, a government office) who is in a friendly relationship with the user via the ask button 730 of the user terminal 120 can do.

Accordingly, a computer-executable task processing method can analyze a task thread represented by a task message and a conversation message pair in a messenger of a user terminal, and update a current task processing state based on a task processing diagram. In addition, the work process method can include a task deadline in a task node in the task diagram when the task includes the task deadline, so that the work deadline can be notified to the task processor in advance, and the task can be evaluated based on the task creator's authority If a point is included, the business evaluation point can be included in the business node in the business process diagram to inform the business processer whether the business is evaluated.

While the present invention has been particularly shown and described with reference to exemplary embodiments thereof, it will be understood by those of ordinary skill in the art that various changes in form and details may be made therein without departing from the spirit and scope of the invention as set forth in the following claims And changes may be made without departing from the spirit and scope of the invention.

100: Business processing system
110: message server 120: user terminal
210: business management processor 211: business process diagram associating department
212: task thread generation unit
220: Business Process Diagram Management Processor
221: business process status update unit 230:

Claims (16)

In a task processing method performed by a message server,
(a) receiving a task including a task creator, a task processor and a task content, and associating a current task processing state with a task processing diagram that defines an overall task flow;
(b) creating a business thread represented by a business message and a conversation message pair in a messenger commonly used between the business creator and the business processor; And
(c) analyzing the task thread updated by the task creator or the task processor to update the current task processing state based on the task processing diagram.
The method of claim 1, wherein step (a)
And if the task includes a task deadline, including the task deadline in the task node in the task processing diagram to inform the task processor of the task deadline in advance.
The method of claim 1, wherein step (a)
If the task includes a task evaluation point determined in accordance with the authority of the task creator, including the task evaluation point in a task node in the task processing diagram to inform the task processor whether the task is evaluated Wherein the computer-executable process comprises:
The method of claim 1, wherein step (a)
Wherein when the task requests stepwise collaborative processing by a plurality of task processors, a task performing entity is included in the task node in the task processing diagram, And notifying the business operators of the event.
2. The method of claim 1, wherein step (b)
And displaying a task thread through a request for work progress by the task creator implemented in the messenger, a task message for creating a task related response by the task processor, and a conversation message for creating a conversation related to the task progress Wherein the computer-executable process comprises:
2. The method of claim 1, wherein step (b)
And associating the current task processing state with the task thread to allow the task creator and the task processor to recognize the current task processing state via the task thread.
4. The method of claim 3, wherein step (c)
And if the task includes a task evaluation point determined according to the authority of the task creator, if the task processor notifies the task creator of completion of the task via the task thread, ≪ / RTI > and querying for the provision of the point.
8. The method of claim 7, wherein step (c)
Further comprising the step of providing the task evaluator with the task evaluator when the task evaluator is authorized to provide the task evaluator point via the task thread from the task creator.
The method according to claim 1,
If it is determined that the task processing group to perform the task content before the step (a) is determined, providing the task creator with the task assigned to the member based on the task processing diagram associated with the member of the task processing group Wherein the computer-executable process comprises:
The method according to claim 1,
Further comprising the step of providing a business process history performed by a member of the business process group to the business creator when the business process group to perform the business content is determined before the step (a) How to do business.
2. The method of claim 1, wherein step (c)
When the task creator or the task processor creates a task message, determines at least one next task node executable from the task node associated with the current task task state in the task processing diagram, And determining a work-related response and a task-related response to be made available to the user.
12. The method of claim 11, wherein step (c)
And updating the current task processing state to one of the at least one next workable task node by the task creator or the task processor.
Comprising the steps of: receiving a task performed by a task management processor, including task creator, task processor and task content, to associate a current task processing state with a task processing diagram of a shared memory that defines an overall task flow; Generating a task thread represented by a task message and a conversation message pair in a messenger used in common between the task processor and the task processor; And
Analyzing a business thread updated by the business creator or the business processor, accessing the shared memory, performed by a business process diagram management processor independent of the business management processor, And updating the business process status.
14. The method of claim 13, wherein generating the business thread comprises:
If the task includes a task evaluation point determined in accordance with the authority of the task creator, including the task evaluation point in a task node in the task processing diagram to inform the task processor whether the task is evaluated Wherein the computer-executable process comprises:
15. The method of claim 14, wherein updating the current task processing state comprises:
And querying the task creator for a task evaluation point in the business node if the task processor notifies the task creator of completion of task via the task thread. .
A business process diagram associating unit that receives a task including a task creator, a task processor, and task content to associate a current task processing state with a task processing diagram that defines the overall task flow;
A task thread generating unit for generating a task thread represented by a task message and a conversation message pair in a messenger commonly used between the task creator and the task processor; And
And a business process state update unit for analyzing a business thread updated by the business creator or the business processor and updating the current business process state based on the business process diagram.
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KR20200101151A (en) * 2019-02-19 2020-08-27 최재호 File sharing device based on work object and the method thereof
KR20210012744A (en) * 2019-07-26 2021-02-03 최재호 Apparatus of work managing and the method thereof
US11265278B2 (en) 2019-07-19 2022-03-01 Delta Pds Co., Ltd. Apparatus of processing dialog based message object and method thereof

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KR100684333B1 (en) * 2006-03-31 2007-02-22 김길웅 System and its method for integrating operation of software managing execution of business process based on time

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20200101151A (en) * 2019-02-19 2020-08-27 최재호 File sharing device based on work object and the method thereof
US11265278B2 (en) 2019-07-19 2022-03-01 Delta Pds Co., Ltd. Apparatus of processing dialog based message object and method thereof
KR20210012744A (en) * 2019-07-26 2021-02-03 최재호 Apparatus of work managing and the method thereof

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