KR20170027061A - Method and apparatus for using virtual assistant application on instant messenger - Google Patents
Method and apparatus for using virtual assistant application on instant messenger Download PDFInfo
- Publication number
- KR20170027061A KR20170027061A KR1020150123503A KR20150123503A KR20170027061A KR 20170027061 A KR20170027061 A KR 20170027061A KR 1020150123503 A KR1020150123503 A KR 1020150123503A KR 20150123503 A KR20150123503 A KR 20150123503A KR 20170027061 A KR20170027061 A KR 20170027061A
- Authority
- KR
- South Korea
- Prior art keywords
- user
- message
- helper application
- terminal
- task
- Prior art date
Links
Images
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F9/00—Arrangements for program control, e.g. control units
- G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
- G06F9/44—Arrangements for executing specific programs
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/30—Transportation; Communications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
Landscapes
- Engineering & Computer Science (AREA)
- Business, Economics & Management (AREA)
- Strategic Management (AREA)
- Human Resources & Organizations (AREA)
- Theoretical Computer Science (AREA)
- Economics (AREA)
- Entrepreneurship & Innovation (AREA)
- General Physics & Mathematics (AREA)
- Tourism & Hospitality (AREA)
- Physics & Mathematics (AREA)
- Software Systems (AREA)
- Marketing (AREA)
- Operations Research (AREA)
- General Business, Economics & Management (AREA)
- Quality & Reliability (AREA)
- Game Theory and Decision Science (AREA)
- Educational Administration (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Development Economics (AREA)
- General Engineering & Computer Science (AREA)
- Data Mining & Analysis (AREA)
- Health & Medical Sciences (AREA)
- General Health & Medical Sciences (AREA)
- Primary Health Care (AREA)
- Information Transfer Between Computers (AREA)
Abstract
Description
The present invention relates to a method and apparatus for using a virtual helper application on an instant messenger. More particularly, the present invention relates to a method and apparatus for using a virtual assistant application registered as a friend on an instant messenger.
[0002] With the development of artificial intelligence technology, virtual assistant applications that provide information requested by a user on a desktop PC or a mobile device are widely used.
Such a virtual helper application may perform an Internet search according to a user's request or perform a search for information stored on the device. The virtual helper application may also control other applications installed on the device. Accordingly, the virtual helper application can provide weather information, schedule information, and the like to the user, and can provide the user with a playback function of the multimedia file.
However, such a virtual assistant application can provide information on the Internet or utilize resources on a personal device, but does not provide a function to assist a substantial personal work. That is, when a user is working in a company, a virtual helper application that performs a function of actually assisting a user in using a resource of a company is not provided.
SUMMARY OF THE INVENTION The present invention provides a method and apparatus for using a virtual helper application that can substantially assist a user in a work environment.
In particular, it is an object of the present invention to provide a method and apparatus for executing a virtual helper application on an instant messenger.
It is another object of the present invention to provide an instant messenger capable of registering various kinds of virtual assistant applications as friends.
Specifically, the present invention provides a chat interface for a user to exchange messages with a virtual helper application registered as a friend on the instant messenger using the instant messenger.
The present invention also provides a method and apparatus for providing different chat interfaces according to the types of the virtual helper applications.
Another aspect of the present invention is to provide a method and apparatus for allowing a virtual helper application to recognize contents related to work among messages inputted as chat contents in a chat window.
It is another object of the present invention to provide a method and apparatus for a virtual helper application to automatically perform a task by recognizing input-related task-related content in a chat window.
It is another object of the present invention to provide a method and apparatus for automatically changing information on a company intranet without requiring a user to input information directly into the intra-company intranet by using a virtual assistant application registered as a friend on the instant messenger .
It is another object of the present invention to provide a method of automatically assigning tasks to a user using a virtual helper application registered as a friend on an instant messenger without directly interacting with a user to request a task, Device.
Another aspect of the present invention is to provide a method and apparatus for providing a multi-party chat interface including a user and a user who need a business conversation and a virtual helper application that performs a business.
The technical objects of the present invention are not limited to the above-mentioned technical problems, and other technical subjects not mentioned can be clearly understood by those skilled in the art from the following description.
According to another aspect of the present invention, there is provided a method for using a virtual helper application on an instant messenger performed by a service server, the method comprising: receiving a chat message designated as a conversation by a first virtual helper application from a user terminal; Sending a message generated by the first virtual helper application to the terminal of the user in response to the first virtual helper application; determining a task of the first virtual helper application based on the received chat message; Determining a partner that matches the determined task, and transmitting a message to the terminal of the determined partner to designate the partner as a person in charge of the task.
According to another aspect of the present invention, there is provided a method of using a virtual helper application on an instant messenger performed by a service server, the method comprising: determining whether a business event performed by a virtual helper application occurs in a user terminal; As a result, when the business event occurs, a message generated by the virtual helper application in response to the business event is transmitted to the terminal of the user and a chat message of the user responding to the generated message from the terminal of the user And performing the predetermined task based on the chat message and the virtual helper application.
According to another aspect of the present invention, there is provided a method for using a virtual helper application on an instant messenger performed by a service server, the method comprising: providing a chat interface for chatting between a user and a counterpart to a terminal of the user and a terminal of the counterpart; Receiving a chat message from the terminal of the user and the terminal of the other party through the chat interface, recognizing the task related content in the chat message, and transmitting the virtual helper application corresponding to the recognized task related content to the chat interface Adding the chat buddies to the chat buddies, and confirming the tasks of the virtual buddy application based on the chat messages.
According to another aspect of the present invention, there is provided a method of using a virtual helper application on an instant messenger performed by a service server, the method comprising: receiving a chat message designated by a virtual helper application as a conversation from a user terminal; Comprising the steps of: inquiring first information corresponding to the chat message from a first server; inquiring second information corresponding to the chat message from a second server in response to the chat message; And generating task information including the first information and the second information.
According to the present invention, there is an effect of providing a virtual helper application that can substantially assist a user in a work environment in a work environment.
Specifically, the user can be provided with an instant messenger capable of executing the virtual helper application.
In addition, according to the present invention, various kinds of virtual assistant applications in which a user performs different tasks can be registered as friends on an instant messenger. At this time, the instant messenger provides different chat interfaces to the users for each virtual helper application, thereby improving the efficiency of the user's work.
In addition, according to the present invention, there is an effect that a virtual helper application capable of recognizing contents related to work among messages input by a user as conversation contents is provided in a chat window.
In addition, the user can be provided with a virtual helper application that automatically performs tasks recognized in the chat window.
According to the present invention, it is possible to provide a virtual helper application that can automatically change information on a company intranet even if the user does not input information directly into the intra-company intranet.
In addition, there is an effect that a virtual assistant application capable of automatically assigning tasks to the other party is provided even if the user does not directly communicate with the partner to whom the task is to be requested.
In addition, according to the present invention, a user is provided with a multi-party chat interface including an instant messenger, a user who needs a business conversation, and a virtual helper application that performs the business.
1 is a block diagram of a system for providing a method of using an instant messenger according to an embodiment of the present invention.
2 is a block diagram of a terminal using an instant messenger according to another embodiment of the present invention.
3 is a conceptual diagram of an application module according to another embodiment of the present invention.
4 is a flow diagram of an instant messenger usage method referenced in some embodiments of the present invention.
5 is an exemplary diagram illustrating a virtual helper application registered as a conversation that is referenced in some embodiments of the present invention.
Figure 6 is an illustration of a soft keyboard of a virtual helper application that is referenced in some embodiments of the invention.
7 is an exemplary diagram illustrating a method of generating a message of a virtual helper application, which is referred to in some embodiments of the present invention.
8 is an exemplary diagram illustrating a process of performing an auxiliary task of a virtual helper application according to another embodiment of the present invention.
FIG. 9 is an exemplary diagram for explaining a process of matching a person in charge through an instant messenger referenced in some embodiments of the present invention.
10 and 11 are views illustrating an example in which a third party participates in a chat window of an instant messenger according to another embodiment of the present invention.
FIG. 12 is an exemplary diagram illustrating a case where a conversation partner on the instant messenger is changed according to another embodiment of the present invention.
13 is an exemplary diagram illustrating a chat interface in which a user and a plurality of virtual assistant applications participate in accordance with another embodiment of the present invention.
FIG. 14 is a flowchart illustrating a method for requesting a conversation for a user of a virtual helper application according to another embodiment of the present invention.
Figures 15 and 16 are illustrations for illustrating business events referenced in some embodiments of the present invention.
17 is a flowchart illustrating a method for a virtual helper application participating in a chat interface according to another embodiment of the present invention.
18 is an exemplary diagram illustrating a method of assisting a virtual helper application participating in a chat interface referenced in some embodiments of the present invention.
19 is a flowchart illustrating a method of generating task information by a virtual helper application according to another embodiment of the present invention.
20 is an exemplary diagram illustrating the types of information that the virtual helper application referenced in some embodiments of the invention.
FIG. 21 is an exemplary diagram illustrating a path through which a virtual helper application referenced in some embodiments of the present invention queries a plurality of pieces of information. FIG.
Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings. BRIEF DESCRIPTION OF THE DRAWINGS The advantages and features of the present invention and the manner of achieving them will become apparent with reference to the embodiments described in detail below with reference to the accompanying drawings. The present invention may, however, be embodied in many different forms and should not be construed as limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the invention to those skilled in the art. Is provided to fully convey the scope of the invention to those skilled in the art, and the invention is only defined by the scope of the claims. Like reference numerals refer to like elements throughout the specification.
Unless defined otherwise, all terms (including technical and scientific terms) used herein may be used in a sense commonly understood by one of ordinary skill in the art to which this invention belongs. Also, commonly used predefined terms are not ideally or excessively interpreted unless explicitly defined otherwise. The terminology used herein is for the purpose of illustrating embodiments and is not intended to be limiting of the present invention. In the present specification, the singular form includes plural forms unless otherwise specified in the specification.
Hereinafter, a configuration and operation of a system for providing a method of using an instant messenger according to an embodiment of the present invention will be described with reference to FIG.
Referring to FIG. 1, the system for providing the instant messenger may include a
Hereinafter, a system providing a method for using the instant messenger will be referred to as a system, and a
The system of the present invention can be configured to include an intranet system that links each component to an intranet. Or the system of the present invention may be an Internet system that communicates between the respective components via the Internet.
The
In some embodiments of the invention, the system may include an
The
The
The
The
The
Here, the intranet system is a system that supports a limited range of user-to-user communication and provides a predetermined service to the user. For example, if the intranet is a communication network that is set up to communicate only between members of the company, the intranet system may be a system that supports communication between the company members. In addition, the intranet system may be a system that provides services that are applied only to company members.
Although not shown in FIG. 1, the
The
Hereinafter, a virtual helper application service through an instant messenger provided by a system according to an embodiment of the present invention will be described.
The
The
The
At this time, the virtual helper application selected by the
A user can input a chat message through the
The
In order to recognize the business-related content, the
After confirming the task, the
Meanwhile, the
The
As a result of the determination, when a business event occurs, the
Accordingly, the
The
The
The
A system according to another embodiment of the present invention can provide a virtual helper application service to a plurality of users in chat through an instant messenger. To this end, the
Next, the
At this time, the
The
A system according to another embodiment of the present invention may provide a virtual helper application service for generating desired task information by a user.
The
The
The
2 is a block diagram of a terminal using an instant messenger according to another embodiment of the present invention. The
The
The
The
The
The
The
And the other party's terminal 300 may be configured to include the configuration of the
3 is a conceptual diagram of an application module according to another embodiment of the present invention. The
The
The
The
The
In addition, the
The
Hereinafter, embodiments of the present invention performed by the
4 is a flow diagram of an instant messenger usage method referenced in some embodiments of the present invention. Referring to FIG. 4, the
5 is an exemplary diagram for explaining a chat window opening request. Referring to FIG. 5, the
When the
Also, the
The user can execute the instant messenger through the
A time attendance registration assistant 521, a service request (SR)
The
The
The
In FIG. 6, a different soft keyboard is shown as an example for each first virtual assistant application provided to the
When the user selects the attendance registration assistant 521 as the first virtual assistant application, the
When the user selects the
When the user selects the
The
6, when the user selects the
When the user selects the
In addition, when the user selects the
Meanwhile, the user may input text through the
The
6, if the first virtual helper application is a time attendance registration assistant, the
7 is an exemplary diagram illustrating a method of generating a message to be transmitted to a
In step S40, the
Referring to FIG. 7, the user's
The
To this end, the
The
The chat content on the chat interface may include a query message sent by the
The
Alternatively, the
That is, the
For example, in response to the
If the user inputs a
The
For example, if the
Alternatively, when the
Meanwhile, although the task of the first virtual helper application is established as described above, there may be a case where the task of the other partner is required to perform the task of the first virtual helper application. In this case, if the other party does not perform the task, the
The
Hereinafter, a process of transmitting a message to the counterpart matching the determined task and a process of determining the counterpart counterpart will be described in detail with reference to FIGS. 8 and 9. FIG. FIG. 8 is an exemplary diagram for explaining a process of transmitting a message to a matching party, and FIG. 9 is an exemplary diagram illustrating a process of determining a matching partner. In particular, FIG. 8 shows an example in which the attendance assistant is selected as the first virtual assistant application, and FIG. 9 shows an example in which the purchase enrollment assistant is selected as the first virtual assistant application.
8, when the
It is assumed that a person in charge needs to pay for vacation registration. At this time, the
The
The
At this time, the
For example, when the first virtual helper application is a time attendance registration assistant, it is assumed that a payment officer's payment is required to register a user's vacation. At this time, the
Accordingly, the
The
And the other party's terminal 300 can display the
As a result of the determination, if the work of the approval assistant is established, the
In addition, the
On the other hand, in the above example, the
Referring to FIG. 9, the
In the case where the user's
The
On the other hand, there may be a case where a purchasing department's purchase decision is required to register a purchase requisition. In this case, the
The
The
For example, assume that the person in charge of purchasing on the
The
When the user inputs a
Meanwhile, the instant messenger can support three or more multi-party chat interfaces in addition to the chat interface between the user and the other party. Hereinafter, a case where the other party participates in the chat interface during the conversation between the user and the first virtual helper application will be described. FIGS. 10 and 11 are diagrams for explaining a case where a third party participates in the chat window of the instant messenger.
In FIG. 10, the first virtual helper application is a payment assistant, and in FIG. 11, the first virtual helper application is a purchase registration helper. In FIG. 10, the message of the approval assistant is a
Referring to FIG. 10, the
In addition, the settlement manager may send a chat message to the billing assistant on the
The settlement manager and the settlement assistant may exchange messages (1007, 1008) to complete the settlement task via the chat interface (1000). At this time, since the user also participates in the
Referring to FIG. 11, the user can request purchase registration for the goods through the
The
The
When the other party participates in the
For example, when there is a purchase registration request for the user A product, the
The
FIG. 12 is an exemplary diagram illustrating a case where a conversation partner on the instant messenger is changed according to another embodiment of the present invention. The case where the purchase registration assistant 1201 is selected as the first virtual helper application according to the request of the user and the
The
The
Accordingly, the
The
13 is an exemplary diagram illustrating a chat interface in which a user and a plurality of virtual assistant applications participate according to another embodiment of the present invention. Hereinafter, a case where a user's chat message includes contents related to tasks performed by a plurality of virtual helper applications will be described with reference to FIG. It is assumed that the first virtual helper application is the
The
At this time, if the user's chat message 1305 is further input, the
The
In step S50, the
The case where the billing assistant first initiates a conversation to the user via the
FIG. 14 is a flowchart illustrating a method for requesting a conversation for a user of a virtual helper application according to another embodiment of the present invention. Referring to FIG. 14, the
The
8, when the terminal of the settlement manager receives the
Hereinafter, a business event will be described in detail with reference to FIG. 15 and FIG. In FIG. 15, the case where the virtual helper application is the attendance registering assistant is shown as an example. 16, the case where the virtual helper application is a document registration assistant is shown as an example.
Referring to FIG. 15, in step S1402, when the user is using the
If it is determined that a business event has occurred in the
The
The
For example, the attendee registration assistant can calculate the user's leisure time based on the time at which the
The
In the meantime, even when the operation performed by the
In FIG. 16, the case where the program that the
The
In this example, when the
The
The
The
The
17 is a flowchart illustrating a method for a virtual helper application participating in a chat interface according to another embodiment of the present invention. Hereinafter, with reference to FIG. 17, a case where the first virtual helper application participates in the chat interface during a chat between the user and the other party via the chat interface on the instant messenger will be described.
The
The
18 is an exemplary diagram illustrating a method for confirming a task of a virtual helper application added as a conversation to a chat interface. In FIG. 18, a
Referring to FIG. 18, through the
The
The
The
In the above example, the
If the
The
For example, the
The
In addition, when the task of the meeting schedule registration helper is determined, the
Up to now, the case where the job of the virtual helper application registers information on the
A user may select a virtual helper application through the user's terminal 200 to generate the required work information. In addition, the
The
In response to the chat message, the
Hereinafter, the above-described job information generating method will be described in detail with reference to FIGS. 20 and 21. FIG. Particularly, FIG. 20 is an exemplary view for explaining the kinds of information that the virtual helper application inquires, and FIG. 21 is an exemplary view for explaining a path for the virtual helper application to inquire a plurality of pieces of information. In Figs. 20 and 21, the case where the virtual helper application is a document creation assistant is shown as an example.
Referring to FIG. 20, the
The
As the
In addition, the
The
In this example, the
In the
The
In the above example, the
Based on the inquired information, the
Referring to FIG. 21, as in FIG. 20, the
The
As the
In addition, the
The
Of the information on the chart and the detailed contents, information corresponding to contents not related to the task can be obtained from the information on the
The
On the other hand, when the user's chat message does not permit the inquiry through the
Based on the inquired information, the
The methods according to embodiments of the present invention described above with reference to the accompanying drawings can be performed by the execution of a computer program embodied in computer readable code. The computer program may be transmitted from a first computing device to a second computing device via a network, such as the Internet, and installed in the second computing device, thereby enabling it to be used in the second computing device. The first computing device and the second computing device all include mobile computing devices such as a server device, a fixed computing device such as a desktop PC, a notebook, a smart phone, and a tablet PC.
While the present invention has been described in connection with what is presently considered to be practical exemplary embodiments, it is to be understood that the invention is not limited to the disclosed embodiments, but, on the contrary, You will understand. It is therefore to be understood that the above-described embodiments are illustrative in all aspects and not restrictive.
Claims (17)
Receiving a chat message designated by the first virtual helper application as a conversation from a user terminal;
Sending a message generated by the first virtual helper application to the user terminal in response to the received chat message;
Determining a task of the first virtual helper application based on the received chat message;
If the task is determined, determining a partner that matches the determined task; And
And transmitting a message designating the other party as the person in charge of the task to the determined other party's terminal.
How to use the virtual helper application on instant messenger.
Wherein the step of determining a partner that matches the established task comprises:
Determining an optimal person in charge of performing the task as the matched partner, based on the process information on the task;
How to use the virtual helper application on instant messenger.
Wherein the step of transmitting a message generated by the first virtual helper application to the terminal of the user comprises:
Recognizing work related contents among the received chat messages;
Determining whether there is additional information for confirming a task of the first virtual helper application based on the recognized task related content;
If the additional information exists, generating a query message of the first virtual helper application for obtaining the additional information; And
And transmitting the generated query message to the terminal of the user.
How to use the virtual helper application on instant messenger.
Wherein the transmitting the generated query message to the user terminal comprises:
Receiving an additional chat message from the terminal of the user in response to the transmitted query message,
Wherein determining the task of the first virtual helper application comprises:
Determining whether there is additional information for confirming the task based on the chat message received from the terminal of the user; And
Determining a task of the first virtual helper if the additional information does not exist as a result of the determination;
How to use the virtual helper application on instant messenger.
Wherein the step of transmitting a message generated by the first virtual helper application to the terminal of the user comprises:
Recognizing work related contents among the received chat messages;
If the recognized task related content does not match the task of the first virtual helper application,
Determining a second virtual helper application corresponding to the recognized task related content; And
And sending the chat message designated as the conversation to the terminal of the user by the determined second virtual helper application.
How to use the virtual helper application on instant messenger.
Wherein the step of transmitting a message generated by the first virtual helper application to the terminal of the user comprises:
Providing the user's terminal with a chat interface, wherein the user and the first virtual helper application are in conversation and the generated message is included;
Adding a second virtual helper application as a conversation on the chat interface in response to the received chat message; And
Sending a message generated by the second virtual helper application to the terminal of the user via the chat interface,
Wherein determining the task of the first virtual helper application comprises:
Further comprising: determining a task of the second virtual helper application based on the received chat message
How to use the virtual helper application on instant messenger.
Wherein the step of transmitting a message generated by the first virtual helper application to the terminal of the user comprises:
Providing the user's terminal with a chat interface wherein the user and the first virtual helper application are in conversation and the generated message is included,
Wherein the step of transmitting a message designating the other party as a contact person for the task to the determined other party's terminal comprises:
Receiving a participation request message for the chat interface from the other party's terminal;
Transmitting the participation request message to the terminal of the user through the chat interface; And
And adding the other party as a conversation to the chat interface upon receiving a message permitting participation of the other party from the terminal of the user.
How to use the virtual helper application on instant messenger.
Wherein adding the party to the chat interface as a conversation comprises:
Further comprising receiving from the other party's terminal a chat message entered by the other party,
How to use the virtual helper application on instant messenger.
Wherein the step of transmitting a message generated by the first virtual helper application to the terminal of the user comprises:
Further comprising providing the user's terminal with a chat interface that makes the user and the first virtual helper application conversant and includes the generated message,
Wherein the chat interface comprises a soft keyboard associated with the task of the first virtual helper application.
How to use the virtual helper application on instant messenger.
Determining whether a business event performed by a virtual helper application occurs in a user terminal;
Transmitting a message generated by the virtual helper application to the user terminal in response to the business event when the business event occurs;
Receiving a chat message of a user responding to the generated message from the terminal of the user; And
Wherein the virtual helper application is configured to perform a predetermined task based on the chat message.
How to use the virtual helper application on instant messenger.
Wherein the step of determining whether the business event occurs comprises:
Determining a user that matches a task performed by the virtual helper application; And
And determining that the business event has occurred in the terminal of the determined user.
How to use the virtual helper application on instant messenger.
Wherein the step of determining whether the business event occurs comprises:
Determining whether an operation performed by the user terminal corresponds to a preset business event;
And determining that the business event has occurred if the operation performed by the user terminal is a predetermined business event as a result of the determination.
How to use the virtual helper application on instant messenger.
Providing a chat interface for chatting between the user and the other party to the terminal of the user and the terminal of the other party;
Receiving a chat message from the terminal of the user and the terminal of the counterpart through the chat interface;
Recognizing task-related contents among the chat messages;
Adding a virtual helper application corresponding to the recognized task related content to the chat interface as a dialogue; And
Determining a task of the virtual helper application based on the chat message;
How to use the virtual helper application on instant messenger.
Wherein determining the task of the virtual helper application comprises:
Determining whether there is additional information for confirming the task when the task can not be confirmed based on the chat message;
If the additional information exists, generating a query message of the virtual helper application for obtaining the additional information;
Transmitting the generated query message to the terminal of the user and the terminal of the counterpart via the chat interface; And
Further comprising receiving a chat message from the terminal of the user or the terminal of the other party in response to the query message.
How to use the virtual helper application on instant messenger.
Receiving a chat message designated by the virtual helper application as a conversation from a user terminal;
Retrieving first information corresponding to the chat message from a first server in response to the chat message;
Retrieving second information corresponding to the chat message from a second server in response to the chat message; And
And generating task information including the first information and the second information using the virtual helper application.
How to use the virtual helper application on instant messenger.
The method of claim 1,
Recognizing work related contents among the chat messages; And
And querying the first server for the first information corresponding to the task related content via a first channel.
How to use the virtual helper application on instant messenger.
The step of inquiring the second information comprises:
Recognizing contents of the chat message that are not related to the task; And
And querying the second server for the second information corresponding to the content not related to the task via the second channel.
How to use the virtual helper application on instant messenger.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| KR1020150123503A KR20170027061A (en) | 2015-09-01 | 2015-09-01 | Method and apparatus for using virtual assistant application on instant messenger |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| KR1020150123503A KR20170027061A (en) | 2015-09-01 | 2015-09-01 | Method and apparatus for using virtual assistant application on instant messenger |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| KR20170027061A true KR20170027061A (en) | 2017-03-09 |
Family
ID=58402291
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| KR1020150123503A KR20170027061A (en) | 2015-09-01 | 2015-09-01 | Method and apparatus for using virtual assistant application on instant messenger |
Country Status (1)
| Country | Link |
|---|---|
| KR (1) | KR20170027061A (en) |
Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| KR20190100512A (en) * | 2018-02-07 | 2019-08-29 | 삼성전자주식회사 | Electronic device and method for communicating with chatbot |
| KR20200114096A (en) * | 2019-03-27 | 2020-10-07 | 주식회사 포시에스 | Apparatus and method for controlling electronic document based on natural language processing |
| KR20200114079A (en) * | 2019-03-27 | 2020-10-07 | 주식회사 포시에스 | System for writing electronic document by detecting key and corresponding value from sentence with multiple key |
| KR20200114555A (en) * | 2019-03-29 | 2020-10-07 | 주식회사 포시에스 | Apparatus and method for matching natural language based on morphological analysis and system for controlling electronic document using the same |
| KR20200114092A (en) * | 2019-03-27 | 2020-10-07 | 주식회사 포시에스 | Method and apparatus for providing electronic document data for device type in creating electronic documents |
| CN113691577A (en) * | 2020-05-18 | 2021-11-23 | 丰田自动车株式会社 | Agent control device, agent control method, and recording medium having agent control program recorded thereon |
| KR20220123369A (en) * | 2019-10-24 | 2022-09-06 | 주식회사 카카오 | Apparatus and operating method of messenger server providing schedule service |
-
2015
- 2015-09-01 KR KR1020150123503A patent/KR20170027061A/en unknown
Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| KR20190100512A (en) * | 2018-02-07 | 2019-08-29 | 삼성전자주식회사 | Electronic device and method for communicating with chatbot |
| KR20200114096A (en) * | 2019-03-27 | 2020-10-07 | 주식회사 포시에스 | Apparatus and method for controlling electronic document based on natural language processing |
| KR20200114079A (en) * | 2019-03-27 | 2020-10-07 | 주식회사 포시에스 | System for writing electronic document by detecting key and corresponding value from sentence with multiple key |
| KR20200114092A (en) * | 2019-03-27 | 2020-10-07 | 주식회사 포시에스 | Method and apparatus for providing electronic document data for device type in creating electronic documents |
| KR20200114555A (en) * | 2019-03-29 | 2020-10-07 | 주식회사 포시에스 | Apparatus and method for matching natural language based on morphological analysis and system for controlling electronic document using the same |
| KR20220123369A (en) * | 2019-10-24 | 2022-09-06 | 주식회사 카카오 | Apparatus and operating method of messenger server providing schedule service |
| CN113691577A (en) * | 2020-05-18 | 2021-11-23 | 丰田自动车株式会社 | Agent control device, agent control method, and recording medium having agent control program recorded thereon |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| USRE49824E1 (en) | Managing a virtual waiting room for online meetings | |
| KR20170027061A (en) | Method and apparatus for using virtual assistant application on instant messenger | |
| US10601739B2 (en) | Smart messaging for computer-implemented devices | |
| KR101785420B1 (en) | Method for providing chatting service using cleint bot and apparatus for performing the method | |
| US8332760B2 (en) | Dynamically mapping chat session invitation history | |
| US9338400B1 (en) | Systems and methods for using equivalence classes to identify and manage participants and resources in a conference room | |
| US9864974B2 (en) | Serendipitous issue reminder system | |
| US20140040780A1 (en) | System and method for providing collaboration information around projects and activities using remote time triggers | |
| US20240104504A1 (en) | Apparatus and method for processing work activity based on work object | |
| US8478652B2 (en) | Platform for providing life-cycle product support services | |
| CN104603769A (en) | Customer-centric network-based conferencing | |
| JP2012048708A (en) | Communication support device and program | |
| KR20210064048A (en) | Method, system, and computer program for providing expert counseling service | |
| CN114138727A (en) | Online conference recording sharing method, system and computer readable recording medium | |
| JP2021149913A (en) | Method and apparatus for providing chat service | |
| US20110191415A1 (en) | Communication setup | |
| US9935986B2 (en) | Spatial security in a session initiation protocol (SIP) conference | |
| KR20120088889A (en) | Reservation service system with function of position tracing and method of controlling the same | |
| US9959416B1 (en) | Systems and methods for joining online meetings | |
| KR20130092369A (en) | Apparatus and method for providing conference call in mobile communication | |
| US20220405688A1 (en) | Cooperative decision making in a social network | |
| US20230245074A1 (en) | Meeting management apparatus, meeting management method, and meeting management system | |
| KR102427253B1 (en) | Intention with information delivering system and method through SNS | |
| US20210152777A1 (en) | Network system, server, and information processing method | |
| KR20220147563A (en) | Method, system, and computer program for providing expert counseling service |