KR20160144702A - Emergency call system of elevator - Google Patents

Emergency call system of elevator Download PDF

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Publication number
KR20160144702A
KR20160144702A KR1020150081150A KR20150081150A KR20160144702A KR 20160144702 A KR20160144702 A KR 20160144702A KR 1020150081150 A KR1020150081150 A KR 1020150081150A KR 20150081150 A KR20150081150 A KR 20150081150A KR 20160144702 A KR20160144702 A KR 20160144702A
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KR
South Korea
Prior art keywords
elevator
emergency call
emergency
car
service system
Prior art date
Application number
KR1020150081150A
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Korean (ko)
Inventor
금인수
Original Assignee
현대엘리베이터주식회사
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Publication date
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Priority to KR1020150081150A priority Critical patent/KR20160144702A/en
Publication of KR20160144702A publication Critical patent/KR20160144702A/en

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    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B3/00—Applications of devices for indicating or signalling operating conditions of elevators
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B5/00—Applications of checking, fault-correcting, or safety devices in elevators
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Indicating And Signalling Devices For Elevators (AREA)

Abstract

The present invention relates to an elevator emergency call system having an inherent code mapping function, and by assigning and mapping an inherent code to an elevator that is not given an independent PSTN, the elevator emergency call system is interlocked with an elevator integrated management service system at a remote location, And to provide an emergency emergency call system having an inherent code mapping function that enables quick and efficient handling of an emergency situation by providing additional information during execution.
The present invention relates to an elevator car which is disposed in a clustered building or a building and includes an emergency communication device for emergency communication in a car and a video device for transmitting and receiving image data and outputting a predetermined image; An emergency call exchange equipment associated with an emergency call device in the car and a PSTN connection for an external call when the emergency call exchange equipment is not connected to a car emergency call device, An elevator management station equipped with a gateway server for assigning and mapping a unique code of the car at the same time as attempting; An elevator integrated management service system including an elevator call center system and an elevator remote control service system, which are located at a remote location and are connected to the emergency call exchange equipment and the gateway server of the elevator management station through a communication network; And an agent terminal device connected to the elevator integrated management service system and having an emergency communication device and an imaging device connected to the emergency communication device and the imaging device of the elevator car.

Description

[0001] EMERGENCY CALL SYSTEM OF ELEVATOR [0002]

The present invention relates to an elevator emergency call system having an inherent code mapping function, and more particularly, it relates to an elevator unified management service system in which a unique code is assigned and mapped to an elevator without an independent PSTN, And more particularly, to an elevator emergency call system having an inherent code mapping function for providing additional information when an emergency call of an elevator is performed to enable quick and efficient countermeasures against an emergency situation.

      Generally, an elevator system is installed and operated in various types of high-rise buildings constructed by residential and commercial roads for the smooth movement of passengers looking for the building in the vertical direction.

      At this time, in the elevator system, if an abnormal situation such as a power failure or a malfunction occurs in a state where a passenger is aboarded in the elevator car for conveying a passenger and normal operation can not be performed or a call of a specific person including an elevator manager And an emergency call device composed of a predetermined button and a transmitting / receiving device so that the passenger can call the manager or the like and perform a call according to the urgent situation.

      That is, the elevator arranged in the clustered building or the building can communicate with the management station managing the elevator, so that it first tries to make a call request with the station when requesting the emergency call from the elevator passenger, If the call request is not made, the call request is made to one or more stations outside the station connected to the PSTN.

      At this time, in order to confirm the location information of the elevator in which the external caller connected to the PSTN has made the emergency call request, the location information of the elevator is inquired through the inquiry response with the emergency call requester through the wired communication, or the CID information of the PSTN is used The position information of the elevator through the above-described method has a possibility of occurrence of errors, and it is also difficult to check accurate position information.

      Since the call status, the elevator information, and the functions provided by the elevator are not integrally managed when the external caller performing the call with the elevator confirms or receives the additional information about the elevator, It is impossible to receive the service.

Korean Patent No. 10-1390428

SUMMARY OF THE INVENTION Accordingly, the present invention has been made to solve the above-mentioned problems occurring in the prior art, and it is an object of the present invention to provide an elevator management system, Accordingly, it is an object of the present invention to provide an elevator emergency call system having an inherent code mapping function for providing additional information when an emergency call of an elevator is performed, thereby enabling quick and efficient countermeasures against an emergency situation.

According to another aspect of the present invention, there is provided an elevator emergency call system having an inherent code mapping function, the elevator emergency call system including an emergency call device and video data for emergency communication in a car or building, An elevator car having an image device for outputting a predetermined image; An emergency call exchange equipment associated with an emergency call device in the car and a PSTN connection for an external call when the emergency call exchange equipment is not connected to a car emergency call device, An elevator management station equipped with a gateway server for assigning and mapping a unique code of the car at the same time as attempting; An elevator integrated management service system including an elevator call center system and an elevator remote control service system, which are located at a remote location and are connected to the emergency call exchange equipment and the gateway server of the elevator management station through a communication network; An elevator integrated management service system, and an emergency call device of the elevator car, an emergency call device connected to the video device, and a terminal for a consultant provided with video equipment.

Preferably, the gateway server of the elevator management station allocates and maps a unique code to the corresponding elementary car requested for the emergency call, and transmits information on the state and object of the emergency call function operation to the elevator integrated management service system, The integrated management service system is configured to provide real-time information or accumulated data necessary for an emergency or maintenance of the elevator via an emergency call state, state information, control function, and image transmission / reception information of the elevator.

More preferably, the emergency call exchange equipment of the elevator management station is connected to the elevator integrated management service system via the PSTN network, and the gateway server of the elevator management station is connected to the elevator integrated management service system through a network .

Preferably, the emergency call exchange equipment of the elevator management station inputs emergency call information from the in-car emergency communication device, and inputs information corresponding to a telephone number input, a busy signal, a ring signal check, a call connection, And transmits the generated information to the elevator integrated management service system side.

In addition, it is preferable that data for control, monitoring, and setting, which is transmitted and received between the elevator car and the elevator integrated management service system, is composed of metadata in JSON or XML format.

      According to the present invention as described above, when an emergency call is requested to an elevator car not assigned an independent PSTN, the unique code of the car is assigned and mapped and transmitted to the elevator integrated management service system of the remote location, And the elevator integrated management service system, the additional information can be provided when the emergency call of the elevator is carried out. As a result, it is possible to cope with the emergency situation more rapidly and efficiently when the elevator emergency situation occurs .

Brief Description of the Drawings Fig. 1 is a diagram showing a schematic configuration of an elevator emergency call system having an inherent code mapping function according to the present invention; Fig.
2 is a block diagram illustrating a configuration of an elevator complex to which an elevator emergency call system having an inherent code mapping function is applied according to the present invention;
3 is a block diagram illustrating a configuration of an elevator integrated management center to which an elevator emergency call system having an inherent code mapping function is applied according to the present invention.

      Hereinafter, the present invention configured as described above will be described in detail with reference to the accompanying drawings.

FIG. 1 is a schematic diagram of an elevator emergency call system having an inherent code mapping function according to an embodiment of the present invention. FIG. 2 is a diagram illustrating a configuration of an elevator complex to which an elevator emergency call system having an inherent code mapping function according to the present invention is applied. FIG. 3 is a block diagram illustrating a configuration of an elevator integrated management station to which an elevator emergency calling system having an inherent code mapping function according to the present invention is applied.

      An emergency emergency call system having an inherent code mapping function according to the present invention includes an emergency call exchange equipment 32 provided in the elevator management station 30 when an emergency call is made to an elevator car 20 that is not given an independent PSTN The gateway server 34 allocates and maps an inherent code to the elevator integrated management service system 50 at a remote location so as to provide additional information when the elevator emergency call is performed, It can be implemented more quickly and efficiently.

      That is, in order to manage the elevators installed in the building, the emergency call exchange equipment (32) provided in the elevator management station (30) so as to be capable of the emergency communication and the external PSTN configuration can acquire and utilize the status and object information of the emergency call in the elevator The gateway server 34 of the elevator management station 30 assigns and maps a unique code to the elevator car 20 to control the emergency call state of the corresponding elevator.

      In addition, the elevator integrated management service system 50 located at a remote place is provided to provide real-time or accumulated data necessary for an emergency or maintenance through the emergency call state, state information, control function, and image transmission / reception information of the elevator.

      An elevator emergency call system having an inherent code mapping function according to the present invention includes an elevator complex 10 including a plurality of elevator cars 20 and an elevator management station 30 to which the elevator cars 20 are connected, And an elevator integrated management station (40) including a plurality of agent terminal units (60) connected to the elevator integrated management service system (50) at the remote location and the elevator integrated management service system (50) The complex 10 and the elevator integrated management station 40 are interconnected via a communication network.

      The plurality of elevator cars 20 are disposed in a clustered building or building, and each of the elevator cars 20 includes an emergency communication device 22 for emergency communication, a video device 22 for transmitting and receiving video data, The elevator management station 30 located in the building in which the elevator car 20 is disposed is provided with an emergency call exchange equipment 32 associated with the emergency communication device 22 in the car, Providing a communication function for attempting a PSTN connection for an external call when the emergency call exchange equipment 32 and the car emergency communication device 22 are not connected; providing information from the emergency call exchange equipment 32 And a gateway server 34 for performing a function of assigning and mapping a unique code of the corresponding car to the base.

      At this time, the emergency call exchange equipment 32 provided in the elevator management station 30 is connected to the elevator integrated management service system 50 through the PSTN network 100, The server 34 is connected to the elevator integrated management service system 50 via the network 200. [

      The emergency call exchange equipment 32 provided in the elevator management station 30 receives an emergency call request from the in-car emergency communication device 22, inputs a telephone number, during a call, confirms a ring signal, And transmits the generated information to the elevator integrated management service system 50 through the gateway server 34. [0050]

      The gateway server 34 provided in the elevator management station 30 receives the information of the elevator car 10 requested for the emergency call from the emergency call exchange equipment 32 and assigns a unique code to the corresponding car And to transmit information on the status and object of the emergency call function operation to the elevator integrated management service system 50 side.

      A remote elevator integrated management service system 50 connected to the emergency call exchange equipment 32 and the gateway server 34 of the elevator management station 30 via a communication network is connected to an elevator call center System 52 and an elevator remote control service system 54. The elevator integrated management service system 50 is connected to the elevator management management system 50 via the gateway server 34, Control information, image transmission / reception information, and the like, or to provide real-time information or accumulated data necessary for emergency management or maintenance of the elevator.

      The control, monitoring and setting data transmitted / received between the elevator car 20 side and the elevator integrated management service system 50 via the gateway server 34 is composed of metadata in JSON or XML format desirable.

Reference numeral 60 denotes an agent terminal device connected to the elevator integrated management service system 50. The agent terminal device 60 is connected to an emergency call device 22 of the elevator car 20, And an image device 64 connected to the image device 24 of the elevator car 10. The image device 64 is driven through the control of the agent software.

      Next, an operation of the emergency emergency call system having the inherent code mapping function according to the present invention will be described.

      An emergency communication device 22 and a video device 24 are provided in an elevator car 20 disposed in a building or an elevator car 20 disposed in a building according to the present invention, The emergency call exchange equipment 32 of the elevator management station 30 is connected to the emergency communication device 22 of the elevator car 20 in a state where the emergency call exchange equipment 32 associated with the emergency communication device 22 in the car is provided, The PSTN connection for the external communication is performed under the control of the gateway server 34 when the response is not made according to the call request of the gateway server 22.

      That is, when the passenger inside the elevator car 20 requests the emergency call through the emergency communication device 22 existing in the elevator with the emergency call button, the emergency call exchange equipment 32 provided in the elevator management station 30 The elevator recognizes the call request of the elevator and tries to make a call request according to the preset call order.

      The emergency call exchange equipment 32 and the gateway server 34 of the elevator management station 30 are connected to the elevator integrated management service system 50 located at a remote location via the PSTN network 100 and the network 200, The gateway server 34 of the elevator management station 30 transmits the emergency call information to the emergency call exchange equipment 32 based on the information on the call state and the object information generated in the elevator car 20 from the emergency call exchange equipment 32 And assigns and maps an inherent code for the elevator car 20 to the elevator integrated management service system 50 through a communication network.

      Then, the elevator integrated management service system 50 transmits the emergency call state, state information, control function, video transmission / reception information, etc. of the elevator based on the unique code of the corresponding elevator, which is allocated and mapped and transmitted from the gateway server 34 It is possible to provide real-time or accumulated data necessary for an emergency or maintenance.

      That is, after the elevator integrated management service system 50 collects the call state and the object information of the elevator through the communication connection, the elevator integrated management service system 50 transmits the emergency call between the elevator car 20 using the PSTN network 100 and the outside, It is possible to provide necessary information managed by the elevator integrated management service system 50 to the elevator customer who requested the emergency call and the emergency call.

      Therefore, the corresponding agent located on the agent terminal device 60 can communicate with the emergency communication device 22 and the video device (not shown) provided in the car through the emergency communication device 62 and the video equipment 64 driven by the agent software 24 and bidirectional video and voice communication to provide various necessary information to the passengers in the car in real time, so that the emergency situation of the elevator can be coped with quickly and efficiently.

      It should be understood, however, that the present invention may be embodied in many other specific forms without departing from the spirit or essential characteristics thereof.

10: elevator complex, 20: elevator car,
22: emergency call device, 24: video device,
30: elevator station, 32: emergency call exchange equipment,
34: gateway server, 40: elevator integrated management station,
50: elevator integrated management service system, 52: elevator call center system,
54: Elevator remote control service system, 60: Agent terminal device,
62: emergency call device, 64: video equipment,
100: PSTN network, 200: network network.

Claims (5)

An elevator car comprising: an emergency communication device for emergency communication in a car or a building;
An emergency call exchange equipment associated with an emergency call device in the car and a PSTN connection for an external call when the emergency call exchange equipment is not connected to a car emergency call device, An elevator management station equipped with a gateway server for assigning and mapping a unique code of the car at the same time as attempting;
An elevator integrated management service system including an elevator call center system and an elevator remote control service system, which are located at a remote location and are connected to the emergency call exchange equipment and the gateway server of the elevator management station through a communication network;
And an agent terminal device connected to the elevator integrated management service system and having an emergency communication device and an imaging device connected to the emergency communication device and the video device of the elevator car, Wherein the elevator emergency call system comprises: The method according to claim 1,
The gateway server of the elevator management station transmits the state of the emergency call function operation and information on the object to the elevator integrated management service system by assigning and mapping a unique code to the corresponding elementary car requested for the emergency call,
Wherein the elevator integrated management service system is configured to provide real-time information or accumulated data necessary for an emergency or maintenance of the elevator via an emergency call state, state information, control function, and image transmission / reception information of the elevator. Elevator emergency call system having function. 3. The method according to claim 1 or 2,
Wherein the emergency call exchange equipment of the elevator management station is connected to the elevator integrated management service system through a PSTN network and the gateway server of the elevator management station is connected to the elevator integrated management service system through a network. An elevator emergency call system having an inherent code mapping function. The method according to claim 1,
The emergency call exchange equipment of the elevator management station generates information corresponding to a telephone number input, a busy signal, a ring signal check, a call connection, and a call termination in real time until the completion of a call after requesting an emergency call from the in-car emergency communication device, Elevator integrated management service system. The elevator emergency call system according to claim 1, The method according to claim 1,
Wherein the data for control, monitoring, and setting transmitted and received between the elevator car and the elevator integrated management service system is composed of metadata in JSON or XML format.
KR1020150081150A 2015-06-09 2015-06-09 Emergency call system of elevator KR20160144702A (en)

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KR1020150081150A KR20160144702A (en) 2015-06-09 2015-06-09 Emergency call system of elevator

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KR1020150081150A KR20160144702A (en) 2015-06-09 2015-06-09 Emergency call system of elevator

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN108821048A (en) * 2018-07-04 2018-11-16 上海光华国瑞物联网信息科技有限公司 Elevator management method and system based on Internet of Things

Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR101390428B1 (en) 2012-09-10 2014-04-29 허성 Emergency call telecom system

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR101390428B1 (en) 2012-09-10 2014-04-29 허성 Emergency call telecom system

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN108821048A (en) * 2018-07-04 2018-11-16 上海光华国瑞物联网信息科技有限公司 Elevator management method and system based on Internet of Things

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