KR20160082648A - System and method for managing work flow and supporting capacity assessment - Google Patents

Abstract

Disclosed is a system and a method for managing a work flow and supporting a capacity assessment. According to a proper embodiment of the present invention, the system for managing a work flow and supporting a capacity assessment includes: a work flow management module managing an office standard process, an office standard guideline, an office standard document output, and an office standard technique standard in accordance with a designated office policy; an application standard management module; and a capacity assessment supply module supporting review and evaluation by providing information input by the application standard management module and information input by the work flow management module and managing a review result which examiners input. The application standard management module registers application standard classification and application standard information in an application standard form DB and stores relation between application standards as traceability information between standards by defining related application standards using the application standard information. The application standard management module registers an application standard requirement and the related application standard in an application standard requirement DB. The application standard management module registers a role and rights of a person concerned to be related to the application standard by extracting role information of the person concerned from a concerned person DB. The application standard management module also registers the role and the rights of the each person concerned in the concerned person by extracting the role of the person concerned from the concerned person information and relating the same to the role related to application standard requiring information after the relation with current application standard requiring body is registered in an application standard requirement information DB.

Description

[0001] The present invention relates to a system and method for supporting organizational workflow management and capability evaluation,

The present invention relates to a system and method for supporting organizational workflow management and capability evaluation, and more particularly, to a system and method for supporting organizational work flow management and capability evaluation by managing internal standards that can represent an organization's work and capability, And more particularly, to a system and method for supporting organizational workflow management and capability evaluation.

Modern organizations work with people from many different departments. In response to the need for business standards and the desire to improve to a more mature organization, a number of organizations are carrying out case studies and applications of diverse organizations to provide best practices for organizational capacity management and quality management. Standards.

In addition, companies have endeavored to apply the above standards to internal standards in order to improve, mature and develop the organization, and it is the certification system that recognizes these efforts. This certification system is more than just recognition of effort, it is a business value because it is used as a measure to guarantee quality to customers.

However, organizations are having difficulties in applying the above standards due to the lack of expert knowledge and understanding of related standards. The difficulty of this organization and the complexity of the certification system is increasing the number of consulting companies that act on it, and there are cases where customers are directly evaluating the old standards that are enacted and applied for the above standards.

In other words, modern companies are in a situation where they are now subject to the application and recognition of many standards. However, since companies have limited resources, it is not always possible to conduct consulting, and the supply and demand of manpower is also raised as a problem. In addition, the cost of preparing for certification can not be ignored, so a system that can support it is essential.

DISCLOSURE OF THE INVENTION The present invention has been made in view of the above problems, and it is an object of the present invention to provide a system and method for managing standard requirements management, documents and data related to standards, schedule based job management, Management and capability evaluation support system and method.

The objects of the present invention are not limited to the above-mentioned objects, and other objects not mentioned can be clearly understood by those skilled in the art from the following description.

In order to achieve the above object, according to one aspect of the present invention, a system for supporting workflow management and competency assessment of an organization includes an in-house standard process, an in-house standard guide line, An organization workflow management module for managing specifications; The application standard and the application standard information are registered in the application standard DB, and the related application standard is defined by using the application standard information, and the association between the application standards is stored as the inter-standard traceability information. It records the role information of each stakeholder from the stakeholder database, registers the role and authority of the stakeholder in the stakeholder DB in relation to the applied standard, and associates it with the current applied standard requirement information Is registered in the standard requirement information DB, and then the role of each stakeholder is extracted from the stakeholder DB, and the roles related to the applied standard requirement information are linked to each other, and the role and authority of each stakeholder are registered in the stakeholder DB. ; And an organizational capability evaluation support module for supporting the assessment evaluation by providing the information inputted from the organization work flow management module and the information inputted from the applicable standard management module to the judges and managing the examination result inputted by the judges; .

Meanwhile, the method for supporting organizational work flow management and capability evaluation according to another aspect of the present invention includes at least one of (a) qualifications of judges and auditors, review process, review period, review time, Creating and managing a review plan according to a review model; (b) When the evaluation contents and the evaluation result are inputted at the certification audit, if the multiple evaluators perform the evaluation, the automatic summation is performed by inputting the evaluation score, and the summation or averaging is performed at the final level evaluation, Providing scores to auditors; And (c) storing the final examination result input by the examination evaluation support department, and the examination response organization and the process management organization establishing the improvement measures and monitoring and managing the corrective measures.

According to the present invention, it is possible to eliminate unnecessary time wastes in the standard certification examination, to prevent the deviations due to the mistakes of the examinee during the standard certification examination, Based on the results, it is possible to clarify the improvement of the organization and minimize the volatility of the standard certification audit result due to the variation of standard response personnel.

In addition, from the aspect of audit support, it is possible to visualize the evaluation contents to provide information to the judge, reduce the errors of examination, and promptly enter the contents of the examination and the evaluation level to intuitively grasp the level of competence to the organization level , A review model can be provided to maintain the degree of compliance with procedures and models.

In terms of competency enhancement, it is possible to conduct internal self-examination using the certification audit results of standards, and it is possible to improve the quality of business, product development and production product through self-examination, And it is possible to more efficiently perform quality improvement and process improvement, which is the ultimate purpose of standard application / examination, and intuitively grasp the strengths and weaknesses of the organization based on the results of standard examination.

In addition, in the standard application aspect, it is possible to record and manage the application method of the external standards, thereby eliminating redundant efforts, improve the level of the business process design by providing the information by visualizing the application method of the external standard, It is possible to reduce misunderstandings when the business process is applied in the field.

In addition, in the standard management aspect, it is possible to share the contents of the off-standards with information storage members and share them immediately with the members who need to transmit the information, manage the information as the information management medium, and eliminate the physical management effort.

FIG. 1 is a diagram showing an overall structure of an organization workflow management and capability evaluation support system according to a preferred embodiment of the present invention.
2 is a flowchart showing a processing procedure of the examination plan management unit according to a preferred embodiment of the present invention.
FIG. 3 is a flowchart for explaining the processing procedure of the assessment evaluation support unit according to a preferred embodiment of the present invention.

In the following description, specific details of the system and method for supporting organizational workflow management and capability assessment of the present invention are presented in order to provide a more thorough understanding of the present invention, without these specific details, It will be apparent to those skilled in the art that the present invention may be practiced without departing from the spirit and scope of the invention.

According to the preferred embodiment of the present invention, the function of the organizational work flow management and capability evaluation support system is mainly composed of standard requirement management function, data management function, document and data management function, schedule based job management function, Link management function.

The standard requirements management function is a function that can input standard requirements by line by line and manage links by linking them together with general requirement management tool. It is required to input in text format. Provides the ability to enter tables (note that links to figures and tables are also required). The text entered in the text format can be managed by linking words by word (necessary for the use of unified terminology in the organization), each requirement has a hierarchy (in the form of a table of contents) and output in document form (General report function).

In addition, the data management function provides the function of managing the attributes (numerical data size, units, etc.) of the data stored in the external system, the record management document, and the record management medium and the location where the data is stored. When the data is stored in a document file (spreadsheet form), if the property values of the spreadsheet are the same, the corresponding value is automatically input to the inventive medium (general import function).

In addition, document and data management functions exist in the form of requirements, but they provide the function of managing the attributes of information that is essential to be managed when the contents of each document include information to be managed. More specifically, it is possible to manage the storage location of information to be managed.

The schedule-based job management function utilizes the DB calendar function provided by the database management system, and each job provides a function of managing the posterior relationship and notifying related stakeholders before starting the corresponding job.

The evaluation statistics providing function provides information on the assessment evaluation result statistics (such as the mean value / median / mode value of the evaluation results of N judges and the distribution of the evaluation result values by evaluation items) according to the examination standards and results of the "in-house / do. The overall competence level of an organization taking into account a number of applicable standards, when setting the importance of "internal / applied standard" in [organizational capability level management], provides the competency level by multiplying the importance of the assessment by the importance weight. According to the embodiment, evaluation bases and comments can be confirmed when necessary. In particular, in [Organization Capability Level Management], it is possible to capture improvement opportunities by providing standards-specific and process-specific evaluation grades.

The link management function defines a reference link for elements requiring link management. Factors that require link management include internal standards requirements (including policies, processes, specifications, guidelines, and deliverables), applied standard requirements, applied standard requirements information, and terminology.

Hereinafter, preferred embodiments according to the present invention will be described in detail with reference to the accompanying drawings, with reference to the parts necessary for understanding the operation and operation according to the present invention.

FIG. 1 is a diagram showing an overall structure of an organization workflow management and capability evaluation support system according to a preferred embodiment of the present invention.

1, the system for supporting organizational work flow management and capability evaluation according to the present invention is interlocked with a project management system and includes an organizational work flow management module 110, an organizational capability evaluation support module 130, an organizational capability management module 140, and an application standard management module 120.

The organization workflow management module 110 includes an organization policy management unit 111, an in-house standard process management unit 112, an in-house standard guideline management unit 113, an in-house standard document output management unit 114, ).

The organization policy management unit 111 manages the policies that the organizer must follow based on the management goals of the super administrator. For this purpose, the organization policy management unit 111 performs an organizational policy establishment function of initially inputting the defined organizational policy into the storage medium according to the predefined organizational policy classification according to the management's decision.

In addition, the organization policy management unit 111 performs an organizational policy-related process definition function that links and manages in-house process information related to the organization policy based on the in-house process information held by the organization, To perform the related term matching function that unifies the terms used in the internal standard terms and organizational policies that are already defined.

In addition, the organization policy management unit 111 includes an organizational policy approval function for approving the propagation of the organization policy in the organization, a role definition function for the organization policy for assigning rights to the predefined roles of the stakeholders, It organizes public policy information related to the organization policy, including information, and organizational policy management function that enables the members to browse.

The in-house standard process management unit 112 defines each activity (activity) constituting an in-house process, and defines inter-process connectivity after defining activities, activities-outputs, and the like.

Specifically, the in-house standard process management unit 112 includes an in-house process standard establishing function for initially registering in-house processes written in a word processor document form on a storage medium, an in-house standard for defining and modifying related organizational policies Define process definition function and internal standard definition and matching function that unifies the already defined in-house standard terms and terms used in the in-house standard process to ensure consistency of terms used in the organization, definition of start and end conditions of in-house standard process Define start and end condition of in-house standard process. Define start-up and end-condition condition. Process is defined as activity that is the minimum unit of business activity. Define in-house standard process configuration activity to store start and end conditions and activity description of this activity. Output (Output Templates, product creation guidelines, referral processes, etc.), define the inputs required to create standard activities, define the state of outputs and deliverables as a result of in-house standard activities, and use tools and tools needed to perform in-house standard activities Define the relevant guidelines, define the roles and privileges associated with performing in-house standard activities, define pre- and post-relationships between in-house standard activities, define associativity, Process-related information, including internal standard process approval functions, process approval information, and process registration information, which confirm processes and review internal standard processes to approve the application for organizational performance, are officially announced to the organization so that they can be viewed In-house standard process management It performs a function.

The in-house standard guideline management unit 113 records and manages conformity with the in-house standard, connection relationship, and traceability at the time of establishing and revising the in-house guideline. The in-house standard guideline management unit 113 registers the in-house standard guideline created in the form of a word processor document to the storage medium at the time of establishing or revising the in-house standard guideline, It functions to unify the terms used in the in-house standard terminology and guidelines. It identifies the activities and related tools, reviews the guidelines, approves the application for organizational performance, and provides guidelines approval information and guidelines registration information. We will officially announce the information about the guidelines, including the guidelines, to the organization so that they can read them.

The in-house standard document artifact management unit 114 manages the in-house document template, and one in-house standard document template should have one or more in-house standards or guidelines and traceability. To this end, the in-house standard document deliverables management unit 114 establishes an in-house document template standard, defines a document template for using or registering an in-house standard document template, and identifies an already defined in- It functions to unify the terms used in the standard terminology and document template. It reviews the related activities, authorizes the use of the in-house standard document template, and officially informs the document template information including document template approval information and document template properties. Publicize it to the organization so that they can read it.

The in-house standard specification management unit 115 manages the technical standards by defining relationships with documents defining each of them. Technical standards include physically measurable indices that can be obtained mainly through experimentation, unlike process related standards, and most of the experiments conducted by companies include the report of the experimental design and the results of the experiment so that the relationship with the document is mainly defined . In addition, an in-house technical standard is a standard for the introduction of a product or equipment / facility, which is included as part of the process standard and must be traceable to in-house standards. (However, in order to maintain the efficiency of information management, it is created and defined in the first inter-standard connectivity management section, and utilizes standard configuration item information registered in applied standard management).

To this end, the in-house standard technical specification management unit 115 registers in-house technical standards written in a word processor document format on a storage medium to establish an in-house technical standard standard, related activities for defining document templates to use or register in- Definition function and internal terminology that is defined in order to ensure consistency of the terms used in the organization, related terms that unify the terms used in the technical standards, matching technology functions, in-house technical standards for reviewing related activities and approving the use of technical standards It performs in-house standard document template management function that officially discloses information related to technical standards including approval function, technical standard approval information, and technical standard registration information to the organization so that it can be read by the members.

The applied standard management module 120 includes an applied standard classification management unit 121, an applied standard requirement management unit 122, and an applied standard requirement information management unit 123.

The applied standard classification management unit 121 classifies applied standards into a plurality of classification items according to a predetermined classification standard, and manages the classified standards and classification information. In general, off-standards are difficult to search, store and manage because they are provided in document or postscript file format. Therefore, if the item number, title, and contents of each configuration item (generally the same as the standard table of contents) are stored in the form of text, image, and table, storage and management efforts can be alleviated and retrieval efficiency can be improved. Also, in general, external standards have relevance to several standards because they are characterized by standardization processes that require verification and that standards are established only in highly utilized areas. Therefore, it is necessary to manage each outsourced standard since it has an association with other outsourced standards. In particular, there is a need to manage the relationship between the external standards applied to the organization (increase efficiency by utilizing it at the time of examination), so it is necessary to classify and manage applicable standards in order to register and manage traceability. To this end, the applicable standard classification management unit 121 registers the applied standard classification and applied standard information in the applied standard database DB, defines relevant application standards using the applied standard information, stores the association between the applied standards as inter-standard traceability information do. Then, the application standard approval information and the applicable standard registration information are stored in the applicable standard document DB.

The applied standard requirement management unit 122 performs the same functions as the in-house process management unit 112 and the in-house standard guideline management unit 113. [ However, external standards require both process and technical standards to be provided in the form of requirements, so they are kept and managed. The registration of the requirements shall be made in line with the text line by line.

In order to perform this function, the applied standard requirement management unit 122 registers the applied standard basic information in the applied standard requirement DB, extracts the standard term from the in-house standard term DB, defines the applied standard term, and matches . After that, the applicable standard requirement classification and contents are registered in the applied standard requirement database, the related applied standard information is extracted from the applied standard requirement DB, and applied standard requirement and related applicable standard are registered in the standard requirement DB , Extracts the role information of each stakeholder from the stakeholder database, and registers the role and authority of the stakeholder in the stakeholder DB in relation to the applied standard.

The applied standard requirement information management unit 123 performs the same function as the intra-company standard document output unit management unit 114 described above. This is because technical standards have the same characteristics as in-house technical standards. Therefore, the applied standard requirement information management unit 123 first registers the applied standard requirement information in the applied standard requirement information DB, extracts other standard applied requirement information from the applied standard requirement information DB, Register in the applicable standard requirement information DB. After that, the role of each stakeholder is extracted from the stakeholder database, and the role and authority of each stakeholder are registered in the stakeholder DB by linking roles related to applied standard requirement information.

The organization capability evaluation support module 130 provides information to the review committee by inputting the information inputted from the organization work flow management module 110 and the information inputted from the application standard management module 120 to support the evaluation evaluation, And performs the function of managing the examination result inputted by the user. The organization capability evaluation support module 130 is configured to include a review plan management section 131, an assessment evaluation support section 132, a review result management section 133, and a follow-up management section 134.

First, the examination plan management unit 131 generates and manages the examination plan according to the examination model. Standards, including all certifications, include audit models. The examination model includes the qualifications of judges and judges, the examination procedure, the examination period, the examination time, the work to be audited, the workforce to be audited, and each content is to be specified in the standard examination related document. . In addition, the assessment model ensures cost efficiency by ensuring that qualified personnel are able to perform preliminary assignments before being conducted by an external accredited body.

FIG. 2 is a flowchart showing a procedure of the examination plan management unit 131 according to a preferred embodiment of the present invention.

Referring to FIG. 2, the examination plan management unit 131 reads the examination requirements from the applied standard requirement DB generated by the applied standard management module 120, generates an applied standard examination model according to the examination requirements, And the information about the examination activities according to the examination procedure and the examination activity are registered in the examination model DB (S210).

Thereafter, the examination plan management unit 131 inquires the stakeholder DB, reads the roles of the respective stakeholders, and registers the application examination role, authority and responsibility in the stakeholder DB (S220).

The examination plan management section 131 reads the document template registration information from the in-house standard document template DB generated by the organization workflow management module 110, defines the application examination object, and registers the examination object DB in the examination plan DB S230).

Thereafter, the examination plan manager 131 defines the precedence and following relationship of the application examination procedure, registers the examination procedure relationship in the examination plan DB (S240), performs the application examination registration, registers the examination schedule in the examination plan DB (S250).

The examination plan management section 131 grasps the assigned work for each employee from the external PMS, and registers the person in charge of each application examination role in the stakeholder DB (S260).

Then, the examination plan management section 131 reads out the examination procedure from the examination plan DB, reads the person information of each role from the stakeholder DB, and registers the participation examination participation schedule for each person in charge in the examination plan DB (S270).

Thereafter, the examination plan management section 131 distributes the participation schedule, which is read out from the examination plan DB, to the applied examination stakeholders (S280).

On the other hand, the assessment evaluation support unit 132 inputs evaluation contents and evaluation results at the time of certification screening, and when a plurality of evaluators perform evaluation, it inputs automatic evaluation based on evaluation scores, And the ability to provide scores to auditors.

FIG. 3 is a flowchart for explaining the processing procedure of the assessment evaluation support unit 132 according to a preferred embodiment of the present invention.

3, the examination evaluation support unit 132 reads the reservation examination schedule from the examination plan DB and starts the application process examination (S310). The examination evaluation support unit 132 reads out the examination object product from the examination plan DB, The output is read, and the result of review of the individual evidence of the applied standard jury is inputted (S320).

In addition, when the individual interview is scheduled, the individual evaluation is performed, and the individual evaluation result of the applied standard judging committee is registered in the evaluation evaluation result DB (S330). At this time, the contents of the questionnaires of the judges, the responses to them, and the scores of the interviews can be registered in the evaluation result DB.

In addition, the examination evaluation support unit 132 receives the individual examination evaluation of the applied standard examination committee and registers it in the examination evaluation result DB (S340), and also registers the individual examination evaluation results of the entire examination team together in the examination evaluation result DB S350).

Thereafter, the examination evaluation support unit 132 determines the final examination grade and evaluation level, registers the examination evaluation result in the examination evaluation result DB (S360), and registers the examination result report in the examination evaluation result DB (S370).

Finally, the examination evaluation support unit 132 registers the next examination schedule in the examination plan DB and manages it (S380).

On the other hand, the examination result management unit 133 holds the final examination result input by the examination evaluation support unit 132, and has a function to monitor and manage the corrective action by establishing the improvement response measures by the audit response organization and the process management organization .

Specifically, the examination result management unit 133 reads out the examination result report from the examination evaluation result DB to derive the examination items, registers the examination improvement contents in the process improvement management DB, derives the related application process, Analyzes the degree of influence between in-house processes by deriving related in-house activities.

Thereafter, the examination result management unit 133 organizes in-house process improvement items and, when the in-house process improvement items are approved, stores the approved contents in the process estimation management DB.

On the other hand, the follow-up management unit 134 manages the priority of the supplement and the supplementary performance by making it possible to evaluate the grade in the next examination when the enhancements extracted as a result of the examination are supplemented.

On the other hand, the organization capability management module 140 is a structure for supporting decision making of an upper manager based on basic functions supporting all systems and functions of the present invention. It manages consistency of all information and documents related to the organization capability A process improvement management unit 143 for managing the process improvement items and the results, and the evaluation results and improvements (hereinafter, referred to as " improvement results " And an organization capability level management unit 144 for managing the organization capability through the performance.

The present invention can also be embodied as computer-readable codes on a computer-readable recording medium. A computer-readable recording medium includes all kinds of recording apparatuses in which data that can be read by a computer system is stored. Examples of the computer-readable recording medium include a ROM, a RAM, a CD-ROM, a magnetic tape, a floppy disk, an optical data storage device, and the like, and also implemented in the form of a carrier wave (for example, transmission over the Internet) . The computer readable recording medium may also be distributed over a networked computer system so that computer readable code can be stored and executed in a distributed manner.

While the present invention has been described in connection with what is presently considered to be the most practical and preferred embodiment, it is to be understood that the invention is not limited to the disclosed embodiments, but is capable of various modifications within the scope of the invention. Therefore, the scope of the present invention should not be limited by the illustrated embodiments, but should be determined by the scope of the appended claims and equivalents thereof.

100: Organizational workflow management and competency evaluation support system
110: Organizational workflow management module
120: Application standard management module
130: Organizational competency evaluation support module
140: Organizational capability evaluation management module

Claims (10)

An organizational workflow management module that manages in-house standard processes, in-house standard guidelines, in-house standard document deliverables and in-house standard technical specifications according to predefined organizational policies;
The application standard and the application standard information are registered in the application standard DB, and the related application standard is defined by using the application standard information, and the association between the application standards is stored as the inter-standard traceability information. It records the role information of each stakeholder from the stakeholder database, registers the role and authority of the stakeholder in the stakeholder DB in relation to the applied standard, and associates it with the current applied standard requirement information Is registered in the standard requirement information DB, and then the role of each stakeholder is extracted from the stakeholder DB, and the roles related to the applied standard requirement information are linked to each other, and the role and authority of each stakeholder are registered in the stakeholder DB. ; And
An organizational capability evaluation support module that provides evaluation committee members with the information input from the organizational work flow management module and the information input from the applied standard management module to manage the examination results inputted by the jury members; Wherein the organizational workflow management and competency assessment support system comprises: The system according to claim 1, wherein the organization flow management module
Define predefined organizational policies according to predefined organizational policy classifications, define each activity that constitutes internal standard process according to organizational policy, define and save the output according to each activity execution, Line, and establish an in-house document template standard that constitutes an in-house standard document output, and defines and manages the connection relationship with the document that defines each technical standard with respect to the technical standard. Evaluation support system. 3. The system according to claim 2, wherein the organization flow management module
An organizational policy management unit for storing predefined organizational policies according to organizational policy classification;
An in-house standard process management unit that defines each activity (activity) constituting an in-house process according to an organizational policy, defines each activity and an associated product, and defines and manages connectivity between processes;
An internal standard guideline management unit that records and manages conformity with internal standards, linkage, and traceability at the time of establishing and revising internal guidelines;
Define document template standards for in-house document templates, define document templates that use or register in-house standard document templates, and unify the terms used in the in-house standard terms and document templates to ensure consistency of terms used within the organization. Internal standard document output management; And
And an in-house standard technical standard management unit for defining and managing a connection relationship with a document defining each technical standard with respect to the technical standard. 2. The method of claim 1, wherein the applied standard management module
The applicable standard classification and the applied standard information are registered in the applied standard database, and the related applied standards are defined by using the applied standard information, and the association between the applied standards is stored as the inter-standard traceability information. To the applicable standard database;
Apply standard basic information to applicable standard requirements database, extract standard terminology from in-house standard terminology database, define applicable standard terminology, apply applicable standard requirement classification and contents, register in standard requirement DB and apply It extracts the relevant application standard information from the standard requirements database, registers the application standard requirements and related application standards in the applicable standard requirements database, extracts the role information of each stakeholder from the stakeholder database, The application standard requirement management department to register the role and authority of the stakeholder in the stakeholder DB; And
After applying the standard requirement information to the applicable standard requirement information DB, extract the other standard application requirement information from the applied standard requirement information DB, register the association with the current applied standard requirement information in the applied standard requirement information DB, And an application standard requirement information manager for extracting the roles of the respective stakeholders from the stakeholder DB and linking the roles related to the application standard requirement information and the roles and authority of each stakeholder to the stakeholder DB. And competency assessment support system. The system according to claim 1, wherein the organizational capability evaluation support module
The audit plan is generated according to the audit model, the information inputted from the organization work flow management module and the information inputted from the application standard management module are provided to the judges, and the evaluation scores inputted from the multiple judges are added up The system of business flow management and competency evaluation support system is characterized by deriving and managing the audit results according to the audit model. 6. The system according to claim 5, wherein the organizational capability evaluation support module
A screening plan manager for creating and managing a screening plan according to a screening model including at least one of qualifications of a screening judge and an examiner, screening procedure, screening period, screening time, work to be screened, and manpower to be screened;
When the evaluation result and evaluation result are inputted at the certification audit, when the multiple evaluator performs the evaluation, the automatic summation is performed by inputting the evaluation score, and when the final level evaluation is performed, the summation or averaging is performed. Evaluation evaluation support provided to the students; And
And a review result management unit that keeps the final examination result input by the review evaluation support unit and enables the audit response organization and the process management organization to establish improvement measures and monitor and manage the corrective action. Workflow management and competency evaluation support system. The method according to claim 1,
An information consistency management department that manages the consistency of all information and documentation related to organizational capabilities;
Inter-standard association and traceability management to manage inter-standard inter-standard associativity and traceability;
A process improvement management unit for managing process improvement items and performance; And
And an organizational capability evaluation support module including an organizational capability level management unit that manages organizational capabilities through evaluation results and improvement results. (a) creating and managing a review plan in accordance with a review model including at least one of the qualifications of a judge and a judge, a review process, a review period, a review time, a work to be reviewed, and a work subject to be reviewed;
(b) When the evaluation contents and the evaluation result are inputted at the certification audit, if the multiple evaluators perform the evaluation, the automatic summation is performed by inputting the evaluation score, and the summation or averaging is performed at the final level evaluation, Providing scores to auditors; And
(c) storing the final examination result input by the examination evaluation support department, and establishing an improvement measure by the audit response organization and the process management organization, and monitoring and managing the corrective action. And how to support competency assessment. 9. The method of claim 8, wherein step (a)
A step of reading the examination requirement from the application standard requirement DB, generating an applied standard examination model in accordance with the examination requirement, and registering information on the examination requirement and examination activity in the examination model DB;
Reading the stakeholder DB, reading the role of each stakeholder, registering the application audit role, authority and responsibility in the stakeholder DB;
The examination plan management unit reads out the document template registration information from the in-house standard document template DB created by the organization workflow management module, and registers the object of examination to be evaluated in the examination plan DB by defining the product to be applied for examination;
A step of defining the precedence and following relationship of the application examination procedure, registering the examination procedure relationship in the examination plan DB, performing the application examination registration and registering the examination schedule in the examination plan DB;
Registering a person in charge of each application audit role in the stakeholder DB by grasping the work assigned to each employee from the external PMS;
A step of reading the examination procedure from the examination plan DB, reading the information of the person in charge from the stakeholder DB by role, and registering the participation examination participation schedule on the basis of each person in charge in the examination plan DB; And
And distributing the participation schedule read from the audit plan DB to each application review stakeholder. 9. The method of claim 8, wherein step (b)
It reads out the reservation review schedule from the examination plan DB, initiates the application process review, reads out the object of examination from the examination plan DB, reads the project product from the external PMS DB, and receives the result of examination of the individual evidence of the applied standard judge step;
If the individual interview is scheduled, the individual interview is executed and the individual interview result of the applied standard judge is registered in the examination evaluation result DB;
The step of registering the individual examination evaluation of the applied standard judge in the examination evaluation result DB while registering the individual examination evaluation results of the entire examination team together in the examination evaluation result DB;
Registering the evaluation result in the evaluation evaluation result DB by determining the final evaluation grade and evaluation level, and registering the evaluation result report in the evaluation evaluation result DB; And
And registering and managing the next examination schedule in the examination plan DB.

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